Jobs in United States

Senior Software Engineer Customer Experience in United States

2,092 active opportunities · Updated October 2026

Explore current senior software engineer customer experience jobs across United States. Filter by work mode, employment type, experience, department, date posted and distance.

Hiring demand

47/100

steady · 183 related jobs

Hiring trend

-67.4%

Job postings compared with the previous 30 days

Remote options

9.3%

Share of matching jobs listed as remote

Typical salary

$216K – $216K/yr

Based on 14 salary observations

C
📍 Work At Home Connecticut, United States
✓ Quality checkedCompany trend +340.2%

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary : This Underwriting role is for Meritain Health, an independent subsidiary of Aetna and CVS, and one of the nation's largest employee benefits administrators. We have the resources of a national carrier coupled with the unique flexibility and devoted service of a third-party administrator (TPA). The Meritain Health underwriting department supports the attainment of organizational goals through the issuance of prospective and existing business quotations and proposals. Including administrative fee pricing, stop loss, RFP questionnaire responses, and plan consultation. This fully-remote position will have the opportunity to work on a diversified book of business including Mid-Market and our Captive/Alternate channels. Responsibilities Include: Provide guidance and consultation to our Sales and Client Management teams on pricing and stop loss strategies Prepares and issues quotations and other financial deliverables for prospective and existing business while meeting established departmental TAT goals. Prepares financial projections on prospects utilizing financial models in Excel and Salesforce. Marketing and placement of stop loss policies, negotiating terms based upon claims data, strategy, relationships. and cost avoidance/reduction efforts. Works with leaders from key functional areas to understand p

SalesforceExcel
C
📍 Monroeville, United States
✓ Quality checkedCompany trend +340.2%

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary As the Senior Lead Coordinator you will be responsible for implementing and maintaining comprehensive billing review processes. You will identify and quantify trends/issues and effectively communicate/report them to the appropriate members of the management team and payer business partners along with the potential impact. You will assist leadership in building and maintaining a high performing highly engaged team. In this role you will also provide excellent mentorship and support to your colleagues as well as design and implement training classes. The key responsibilities of the Medical Revenue Cycle Senior Lead Coordinator are: Review and analyze patient profiles, benefits, and prior authorizations to identify potential issues affecting clean claims. Collaborate with clinical and administrative teams to ensure accurate documentation is maintained and available for claims processing. Monitor claims submissions and follow up on pending claims to expedite resolution and payment. Identify trends in claims denials and develop strategies for improvement. Conduct training sessions for staff on best practices for claims submissions and compliance. Maintain up-to-date knowledge of insurance policies, regulations, and healthcare trends that impact claims

C
📍 New York, New York, United States
✓ Quality checkedCompany trend +340.2%

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Senior Manager, Platform Engineering / DevOps Who Are You You are an experienced Senior Manager / emerging Staff-level leader in DevOps and Platform Engineering with strong technical depth and demonstrated leadership in delivering enterprise-scale cloud platforms. You bring a balanced mix of hands-on engineering expertise, team leadership, and execution rigor. You excel in driving outcomes in complex, multi-stakeholder environments, guiding teams to deliver secure, scalable, and high-quality platform solutions. You are comfortable leading engineers, managing stakeholders, and owning delivery across multiple workstreams. You demonstrate: A strong ownership mindset with accountability for delivery and outcomes Ability to translate business needs into actionable engineering roadmaps Solid expertise in cloud-native platforms, DevOps practices, and SRE principles Capability to lead teams and influence without requiring extensive tenure Role Responsibilities Development & Enforcement Own and execute the H100 platform engineering roadmap, aligned to enterprise priorities and program milestones Drive delivery of GCP-based platform capabilities (GKE, networking, IAM, CI/CD, observability) Establish and enforce engineering standards, best practices, and ADR compliance</li

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📍 San Jose, California, United States
✓ Quality checkedCompany trend -74.1%

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. The Senior Internal Trust and Protection Analyst will play a pivotal role in identifying, assessing, and mitigating risks posed by employees, contractors and others with access to sensitive information. This candidate will also help develop corporate strategy, review policy and procedures, evaluate insider risk control gaps, and develop training related to insider risk and intellectual property protection. This role acts as a subject matter expert throughout the entire insider risk lifecycle. It covers detection, triage, investigation, case adjudication, and mitigation. The position requires strong analytical, technical, and communication skills. It also demands proficiency in industry-standard investigation methods and working with cross-functional teams to improve Micron’s security posture. You will balance robust security measures with maintaining a positive work culture and ensuring the preventive actions do not erode employee trust and morale! Responsibilities: Lead end-to-end investigations into the most sophisticated and sensitive insider risk matters at Micron, including suspected intellectual property theft, major theft, trade secret misappropriation, economic espionage, unauthorized data ex-filtration, fraud, and workplace violence threats. Develop and implement comprehensive investigative plans, including evidence collection strategies, coordination with Micron's various investigation partners, and structured witness and subject interviews using advanced elicitation techniques.</

AIRecruitment
B
📍 Berkeley, Macau S.a.r., United States
✓ Quality checkedCompany trend +121.6%

Senior Low Observables (LO) Mission Systems Integration Engineer Company: The Boeing Company The Senior LO Mission Systems Integration Engineer will lead design, integration, analysis, test, and production activities for low observable materials, structures, apertures, sensors, and radomes for mission systems. The role requires strong technical leadership, independent execution of complex tasks, advanced use of computational electromagnetic (CEM) solvers, and the ability to produce and defend technical results with minimal oversight. Key Responsibilities Lead design, modeling, and analysis efforts for LO materials, coatings, structures, and integrated mission systems to meet signature reduction and performance requirements. Independently apply CEM solvers (e.g., FEKO, HFSS, CST, WIPL‑D, xFDTD, or equivalent) to model antennas, apertures, radomes, and LO treatments; perform design optimization and trade studies. Drive integration of LO treatments with mechanical, thermal, and sensor/antenna system constraints; identify and mitigate producibility, testability, and sustainment risks. Plan, execute, and oversee laboratory and field tests (anechoic chamber measurements, antenna/radome characterization, RCS measurements); lead data collection, reduction, and validation activities. Develop and validate predictive models, reconcile simulations with measurements, perform uncertainty quantification, and provide actionable recommendations to engineering and program leadership. Produce high-quality technical documentation: test plans, test reports, technical memoranda, design reviews, and customer briefings. Mentor and provide technical oversight to junior engineers and technicians; ensure adherence to engineering processes, qual

PythonRecruitment
H
📍 Texas, United States of America, United States
✓ Quality checkedCompany trend +41%

$116.2K – $182.4K/yr

Senior Manager, Logistics Security Description - At HP, we create technology that helps people and businesses bring their ideas to life. Our global supply chain plays a vital role in that mission, moving high-value products safely and reliably to customers around the world. We are looking for a collaborative and solutions-oriented Senior Manager, Logistics Security to help protect our logistics network, strengthen transportation risk programs, and lead efforts that reduce loss, improve carrier performance, and support a secure customer experience. Core responsibilities Own logistics security strategy for HP's transportation network. Manage loss, theft, damage, shortage and mis-delivery incidents across carriers, warehouses and distribution partners. Lead transportation claims management, including investigation, documentation, recovery and settlement. Manage relationships with major LSPs, carriers, freight forwarders and 3PLs. Investigate high-value shipment incidents and identify root causes. Develop controls to prevent cargo theft, fraud, unauthorized access and product diversion. Establish security standards for transportation lanes, warehouses and high-risk locations. Track claims and losses using KPIs such as: Claim $ / shipment Loss rate Damage rate Theft incidents Recovery % Claim cycle time Carrier performance Partner with Supply Chain, Logistics, Finance, Legal, Compliance, Security and Insurance teams. Lead corrective/preventive actions with logistics service providers. Review carrier contracts and ensure appropriate liability and insurance coverage. Establish escalation processes for major incidents. Conduct risk assessments of logistics providers and distribution locations. Use dat

FinanceSupply ChainLogistics
H
📍 New York, NY, United States
✓ Quality checkedCompany trend +310%

Become a part of our caring community Most AI engineering jobs are a thin wrapper around a model API. This role is different. We build the platform that transforms millions of clinical documents into trusted, actionable data. Our systems use large language models (LLMs) to read medical records, extract structured facts, answer complex questions with citations back to the source document, and route ambiguous cases to human experts for review. Our users make decisions that impact real healthcare outcomes, so “good enough” is not good enough. Building AI systems that are accurate, reliable, auditable, and scalable is at the core of this role. As a Senior AI Applied Engineer, you will design, build, deploy, and operate production AI systems used at scale within one of the largest health insurers in the United States. You will own solutions end-to-end, from user experience and APIs to model orchestration, evaluation frameworks, infrastructure, and production operations. Why Join Us Build production AI systems where LLMs are in the critical path, not just demos or proofs of concept. Work on extraction, retrieval, agentic workflows, and human-review systems that process real healthcare data at scale. Own projects end-to-end across frontend, backend, AI orchestration, infrastructure, deployment, and operations. Solve challenging problems around accuracy, explainability, traceability, and reliability in regulated environments. Ship quickly in a small, high-impact team that embraces AI-assisted development and rigorous quality standards. Build systems that continuously improve through expert feedback, evaluations, and human-in-the-loop workflows. Key Responsibilities Design, develop, and deploy full-stack AI-powered application

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S
📍 Fremont, California, United States· Hybrid
✓ Quality checkedCompany trend +364.7%

Work Flexibility: Hybrid or Onsite Stryker is hiring a Senior Quality Engineer to join our Neurovascular division. This is a hybrid r ole based in Fremont, CA . As the Senior Design Quality Engineer , you will be actively involved in Product Risk Management, Post Market Surveillance, Design Control and Product Quality Improvement. You will be involved in a fast-paced mix of short design change efforts and will be responsible for product risk management and adherence to design control requirements throughout the product lifecycle. You will be responsible for ensuring that post market data and feedback is channeled into the risk management system throughout the product lifecycle. You will make regular use of problem-solving tools and statistical analysis to analyze and trend data and provide quality input into technical investigations, perform test method development and validation, design verification, risk assessment and design reviews. You will be responsible for supporting product testing and failure analysis, writing protocols and reports, creating and maintaining risk files and assessing the impact of necessary changes to our products. You will lead initiatives to increase sales and improve the customer experience of our devices. Neurovascular (NV) products push the boundaries of technology to meet ever increasing product performance requirements, making the goal of assessing and demonstrating, safety, performance and compliance an exciting challenge. What You Will Do Develop qualification plans, protocols, and reports for new products, existing products, components, and subassemblies. Execute product testing, inspection, verification, and validation activities to suppor

M
📍 O Fallon, Missouri, United States
✓ Quality checkedCompany trend +212.5%

Our Purpose Mastercard powers economies and empowers people in 200&#43; countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior AI Platform Engineer (DevOps) Who is Mastercard? Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payment choices, making transactions secure, simple, smart, and accessible. Our technology and innovation, partnerships, and networks combined to deliver a unique set of products and services that help people, businesses, and governments realize their greatest potential. Our decency quotient (DQ) drives our culture and everything we do inside and outside our company. We cultivate an environment where individuals can thrive, collaborate, and contribute to innovations that power the global economy. Overview: The AI Platform Engineering team is responsible for building, operating, and evolving Mastercard's enterprise AI platforms and capabilities. Our mission is to provide scalable, secure, and reliable AI infrastructure that enables teams across Mastercard to accelerate the development and deployment of AI-powered solutions. As a Senior AI Engineer, you will help design, implement, and operate the foundational platforms that support AI and machine learning workloads across the enterprise. You will work at the intersect

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N
📍 Santa Clara, United States
✓ Quality checkedCompany trend -12.7%

We are seeking a Senior Event Manager to take full responsibility for delivering some of NVIDIA's key flagship events. These events are central to NVIDIA's worldwide presence, and the person in this role will ensure each moment is executed with accuracy, enthusiasm, and influence. We seek an experienced event professional who embraces high responsibility and ownership in a complex environment. You will manage several workstreams simultaneously and work closely with collaborators in product, communications, marketing, and executive teams. Every detail, including venue, content, and the on-site experience, must be performed flawlessly. What you'll be doing: Own the full event lifecycle for assigned flagship events — from initial planning through on-site management and post-event recap. Develop and manage detailed project plans, timelines, and budgets across multiple events simultaneously. Serve as the primary cross-functional coordinator — aligning product teams, communications, creative, and executive partners around a unified event plan. Lead vendor and agency relationships, including venue sourcing, A/V, production, catering, and décor. Partner with content and programming teams to develop agenda, speaker management, and session logistics. Coordinate registration, attendee experience, and on-site staffing plans. Build and deliver executive-ready briefings, status updates, and post-event reports. Find opportunities to improve event formats, attendee experience, and operational efficiency across your portfolio of events. What we need to see: 12&#43; years of event management experience at a technology company or agency, with a focus on owned events. Bachelor's degree in Business, Marketing, Communications, or related field, or equivalent experience. MBA

AIProject ManagementLogistics
N
📍 Santa Clara, United States
✓ Quality checkedCompany trend -12.7%

Are you ready to be part of an ambitious team driving digital transformation at NVIDIA? As a Sr. Staff Business Systems Analyst, you will play a pivotal role in crafting intuitive, high-impact experiences that support our core business functions. This outstanding opportunity offers the chance to collaborate with global partners and influence decisions that determine our competitive edge! What you’ll be doing: Design and scale AI-powered workflows, agentic experiences, and internal products that simplify work, surface relevant context, and enable employees to complete tasks more effectively across enterprise tools. Drive internal go-to-market and adoption strategies for digital and AI capabilities, including persona-based value propositions, enablement, communications, feedback loops, and outcome measurement. Apply a product mindset to develop intuitive, simple, and high-impact experiences, starting with the user problem and connecting solutions to meaningful business outcomes. Collaborate with global partners, architects, engineers, and business leaders to define product vision, prioritize capabilities, and develop world-class systems that support NVIDIA’s core business functions. Use data, user feedback, and qualitative insights to identify opportunities and make informed decisions, leveraging strong storytelling skills to build alignment and influence priorities. Build trusted relationships with collaborators at all levels; facilitate productive discussions, navigate ambiguity, and negotiate trade-offs across user needs, technical constraints, timelines, and business value. Champion employee experience and user-centric development by continuously gathering feedback and measuring adoption, usability, satisfaction, and business impact to evolve solutions after launch. What we need to see : Bachelor’

R
📍 New York, NY, United States· Full-time· Remote
✓ High-confidence listingCompany trend -99.2%

From $10K/yr

Quick readStrong listing-quality and freshness signals

About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the Role Technical Consulting is Ramp's post-sales technical delivery team. When a finance org needs Ramp to work the way their business actually runs, this is the team that takes customers through that transformation, from complex accounting issues to integration errors to everything in between. The Senior Manager, Technical Consulting, Strategic leads the team responsible for Ramp's largest and most strategic accounts . You'll own post-sales technical implementation for this segment end to end — from technical discovery and solution design through go-live, adoption, and expansion — working shoulder-to-shoulder with our Customer Activation team , with whom you'll co-own activation milestones and time-to-value . Strategic customers arrive with multi-entity structures, legacy ERPs, in-flight finance transformations, procurement and treasury requirements, and executive sponsors who expect a named technical leader in the room. Your team is the last line of technical escalation for these accounts — there is no tier above you. This role suits an ex

RestAIGoAccounting
R
📍 New York, NY, United States· Full-time· Remote
✓ High-confidence listingCompany trend -99.2%

From $10K/yr

Quick readStrong listing-quality and freshness signals

About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the Role Ramp is seeking its first dedicated Financial Crimes Compliance Controls Senior Strategist to build and own the framework that demonstrates FCC controls are working as intended, remain effective as risk evolves, and can be clearly supported in bank-partner, audit, and regulatory examinations. This is a senior individual-contributor role at the intersection of financial-crimes compliance, controls effectiveness, technology, data, and AI-enabled operations. You will own FCC’s approach to testing, documenting, and improving manual and automated controls, including procedures, detection rules, AI and LLM-enabled workflows, and automation deployments. You will serve as FCC’s dedicated compliance partner for program-level Product, Engineering, Design, and Data (“PEDD”) initiatives, ensuring FCC requirements, controls, and risk considerations are incorporated into strategic product and technology planning. This role complements the broader team’s cross-functional partnerships by focusing specifically on major PEDD-led initiatives. This is a

RestMachine LearningAIGo
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📍 United States· Full-time· Remote
✓ Quality checkedCompany trend -92.7%

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. The team owns top-of-funnel strategy and operations for the Upmarket Sales organization, supporting both AEs and SDRs. We shape and operate how leads and accounts are deployed across the field through lead routing and management, AE account pairing, territory management, and account assignment strategy. This role sits at the center of how our Upmarket Sales organization goes to market and creates pipeline. You’ll own both the day-to-day operations and the evolution of our Top-of-Funnel processes—working hands-on in the details while shaping the strategy for how we deploy AEs and SDRs. Your work will ensure the right coverage, processes, and workflows are in place to improve pipeline generation, seller productivity, and the overall efficiency of our GTM motion. What you’ll do as a Senior GTM Strategy & Operations Manager at Vanta: Own the day-to-day execution of Top-of-Funnel operations, including responding to field requests and managing the processes, data, systems, and business logic underlying lead-to-account, territory, and AE coverage decisions. This is a hands-on role that balances ongoing operational needs with larger strategic initiatives and process improvements. Own territory strategy and ongoing territory management, ensuring AEs and SDRs have high-quality, balanced coverage and identifying opportunities to improve how accounts and selling capacity are deployed. Design and optimize AE coverage and account pairing strategies to improve how our sellers work together to generate and progress pipeline. Identify and lead Top-of-Funnel initiatives that improve pipeline coverage, territory quality, seller productivity,

RestAIGoRust
R
📍 San Mateo, CA, United States· Full-time
✓ High-confidence listingCompany trend -100%

From $263.7K/yr

Quick readStrong listing-quality and freshness signals

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. WHY DATA SCIENCE & ANALYTICS? The Data Science & Analytics organization's mission is to increase our speed, frequency and acumen of making decisions at scale by instilling a data-influenced approach to building products. We cover a wide area of the data spectrum including analytical data engineering, product analytics, experimentation, causal inference, statistical modeling and machine learning. Aligned and partnering with product groups, we use this vast tool belt to discover new opportunities and unmet use cases, influence and shape the product roadmap and prioritization, build data products and measure the impact on our community of players and developers. WHY Consumer Apps? Roblox is used by tens of millions of people every day across a wide range of devices, including mobile, desktop, console, TV, and VR. The Consumer Apps team owns the app foundation that makes Roblox feel fast, fluid, and reliable for players and is dedicated to delivering superior performance, reliability, and user experience across all platforms Roblox supports. This team ensures a seamless and engaging user interface that facilitates intuitive interactions while enabling efficient, high-quality experiences

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