Senior Solutions Engineer in San Francisco

About the Team OpenAI’s People team is committed to hiring, engaging, and supporting world-class talent to help safely build and deploy universally beneficial Artificial General Intelligence (AGI). The Global Employee Relations and People Standards team brings together expertise in employee relations, employment investigations, and People compliance, policy, and standards. We play a critical role in shaping how OpenAI supports its people through complexity, growth, and change. Our team guides and supports the company through some of its most nuanced and high-impact people challenges. We operate with deep context and care, balancing trust, judgment, and creativity in every situation. We don’t default to predefined frameworks. Instead, we take a principled yet flexible approach, designing thoughtful, tailored solutions that reflect our values, the needs of our employees, and the unique pace of OpenAI. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. About the Role We’re looking for a Senior Employee Relations Partner to focus on the non-investigative side of ER work, supporting high-trust, high-impact people matters. This includes conflict resolution, high-risk performance management, sensitive employee exits, and navigating workplace dynamics that require thoughtful, strategic support even when they don’t involve formal investigations. This role will report to the senior manager of the team. We're looking for someone who brings creativity, flexibility, and a deeply human-centered approach to solving people challenges. You’re energized by complexity and nuance, and instinctively seek out tailored, thoughtful solutions rather than one-size-fits-all answers. You don’t just apply rules; you understand context, think strategically, and help leaders make principled decisions that reflect our values and evolving culture. This role is a fit for someone who adapts quickly, th

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. About Airbnb Host Community Airbnb creates opportunities for millions of hosts to build a business, develop connections with guests and hosts, and positively impact local communities. The strength of the global Host community sets Airbnb apart. We keep hosts at the center of everything we do. The Airbnb Community team treats hosts as partners by fostering connection, supporting their development and success, and incorporating their feedback in our product and policies. About the Role The Senior Host Development Lead is an experienced leader responsible for the creation and execution of global educational programs and systems that inspire and empower Airbnb hosts to grow their business and deliver high quality hospitality. This role collaborates cross-functionally to build strategy, define scope, and lead execution of initiatives that support host onboarding, continuous learning, and long-term development throughout the host journey. Aligned with Airbnb’s highest-priority company goals, these initiatives take the form of scalable solutions—such as in-product content, webinars, workshops, articles, and online toolkits—designed to meet diverse learning styles and contexts in a way that is globally consistent and locally relevant. Each educational touchpoint is conceived as part of a broader, holistic system that shapes host success through education and recognition. Responsibilities: Drive the vision and strategy of key host education programs across the host lifecycle, from onboarding to long-term optimization. Manage the end-to-end strategy, design, and execution of scaled host education initiatives

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The Channel Communications team at Airbnb is responsible for driving positive conversation and buzz about Airbnb via social media, influencers and more. The Difference You Will Make: We're looking for a Senior Influencer Manager, Airbnb Social to join our communications team to help elevate Airbnb’s cultural relevance by integrating influencer content into our owned social media content strategy. In this role, you'll be responsible for building visibility and advancing awareness for Airbnb by leading and developing strategic influencer content that showcases the unique benefits of our platform and its integration with cultural and right time moments. This role will be pivotal in crafting and executing best-in-class influencer content, and building digital stories across a spectrum of platforms including TikTok, Instagram, and eventually YouTube that inspire discovery, drive brand preference, elevate consideration, and foster advocacy for the brand. The ideal candidate is curious, engaged, chronically online, positive, detail and solutions-oriented. The world and thus our industry is changing quickly so the ideal candidate will be comfortable with responding promptly and changing course as needed when priorities evolve and shift A Typical Day: Partner closely with the broader influencer team to bridge Airbnb's established influencer programs and our owned social strategy, upholding the same high standards for creator selection and content quality across all channels Build and maintain relationships with creators and influencers who genuinely reflect Airbnb's brand values,

Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? The Solutions Marketing team positions Fin to win in the market through compelling messaging, content, audience understanding, and field activation. The Director of Solutions will manage a team of solution marketers that will fundamentally help our revenue teams to be more effective and grow Fin ARR. This is a strategic role in the company, working directly with the senior leadership team. The Role The Solutions Marketing team can be thought of as the solutions or outbound equivalent of a traditional product marketing team. Fin already has a product marketing team that works closely with product managers to understand our product, create messaging, and build assets for product launches, the Website and our field. The Solutions Marketing team on the other hand, will focus on our prod

About the Role We are looking for a senior partner success and learning professional to activate cloud partners to co-sell and deploy customer solutions at scale. This role leads the enablement strategy and execution that equip partner teams to turn joint priorities into measurable customer and business outcomes. As a trusted advisor to strategic partners, you will turn shared business priorities into practical enablement programs that help partner sales, technical, customer success, and leadership teams identify joint opportunities, co-sell effectively, and deploy customer solutions successfully. You will own the partner enablement relationship for an assigned portfolio and work across internal teams to ensure programs are coordinated, scalable, and connected to measurable partner, customer, and business outcomes. This is not a traditional training delivery role or a quota-carrying partner account manager position. It is a consultative, partner-facing role for someone who can shape strategy, build relationships, translate complex AI capabilities into effective learning experiences, lead persuasive enablement sessions, and guide strategic partners toward sustained success. In this role, you will: Own strategic partner enablement and success Serve as the primary enablement and success lead for a portfolio of strategic cloud platforms. Develop a deep understanding of each partner’s business, priorities, audiences, existing learning infrastructure, and strategic relationship with our company. Build partner-specific enablement strategies aligned to shared goals, priorities, and the broader partnership strategy. Establish trusted relationships with partner leaders, alliance teams, enablement stakeholders, sales organizations, technical communities, and post-sales teams. Lead ongoing planning conversations, enablement reviews, stakeholder check-ins, and executive updates that keep partners and internal teams aligned. Identify gaps, risks, opportunities, and emerging partn

About the Team The Capital Markets team develops the financing strategy, solutions, and partnerships needed to support our expanding global AI infrastructure platform and long-term investment plans. About the Role We’re looking for a senior structured finance leader to create immediate execution leverage for a growing capital markets function. In this role, you’ll take broad financing objectives, such as raising a large pool of capital from a defined set of counterparties, and independently turn them into well-run transaction processes. You’ll lead complex financings from strategy through close, manage counterparties and advisors, and bring sound judgment to capital structure, risk allocation, process design, and execution. This is a hands-on role for someone who is still close to the details, not a purely senior relationship manager. Your work will allow the team lead to spend less time in day-to-day execution and more time building the broader capital markets organization. In this role, you will: Lead large, complex financing processes from initial structuring through diligence, negotiation, documentation, and closing. Translate broad capital-raising objectives into executable financing plans, timelines, work streams, and counterparty strategies. Manage lenders, investors, advisors, counsel, and internal stakeholders across high-stakes transactions. Provide oversight on financial structuring, modeling, diligence, risk allocation, and transaction documentation. Make clear recommendations on financing strategy, counterparty selection, process design, and tradeoffs. Operate effectively in a small, high-impact team without relying on a large analyst or associate bench. Help build repeatable internal processes for a financing function that is still scaling. Coach and develop more junior transaction professionals. You might thrive in this role if you have: 8-15 years of experience executing structured finance, project finance, infrastructure finance, digital infrastruct

About the team The Capital Markets team develops the financing strategy, solutions, and partnerships needed to support our expanding global AI infrastructure platform and long-term investment plans. About the role We’re looking for a structured finance professional to serve as a technical execution engine for a lean, high-impact capital markets team. In this role, you’ll own the models, analysis, diligence, process management, and key execution workstreams behind standardized or more “vanilla” financings, while partnering with senior transactors on more complex transactions. This is not a junior analyst role. You’ll need the experience and maturity to work directly with senior leaders, banks, investors, counsel, and advisors without multiple layers of review. You should be highly capable in the details, strong under transaction intensity, and ready to help build financing processes for a rapidly scaling AI infrastructure platform. What you’ll do Translate financing objectives into clear analyses, recommendations, timelines, and deliverables. Support senior transactors on complex financings, including structuring, documentation, diligence, negotiation, and closing. Lead analysis, diligence, process tracking, and execution workstreams for financing transactions. Own transaction models, including debt sizing, cash-flow waterfalls, sensitivities, covenant analysis, and scenario evaluation. Work directly with internal stakeholders, banks, investors, counsel, advisors, and other counterparties. Review transaction documentation and help ensure commercial, financial, and diligence details are reflected accurately. Manage high-volume, detail-intensive workstreams in a lean team environment. Help develop repeatable tools, processes, and analytical infrastructure as the capital markets function scales. You might thrive in this role if you have At least 4-6 years of directly relevant experience in project finance, structured finance, infrastructure finance, private equity, or a

About the Team Enterprise Marketing helps the world’s largest organizations understand, adopt, and scale AI. Our Executive Engagement programs bring OpenAI’s products, research, and perspective into the room with senior leaders as they consider how intelligence can be put to work against their most important priorities. These engagements are more than briefings or events. At their best, they help a leadership team understand what is changing, distinguish what is possible now from what is still emerging, and leave with greater clarity about what to do next. About the Role We are looking for a senior product marketer to shape how OpenAI’s products, research, and point of view come together in our most important executive customer conversations. You will shape the product-marketing strategy and narrative for these engagements, bringing together customer priorities, product truth, market context, and evidence to clarify what matters and help senior leaders understand what AI makes possible for their organizations. You will personally shape our highest-priority engagements while building narrative frameworks, proof, and resources that raise the quality of executive conversations across the enterprise business. This is a senior, hands-on individual-contributor role for an exceptional enterprise product marketer who wants their judgment and craft to remain close to the work. You will partner closely with Product Marketing, Sales, Product, Research, Solutions, and OpenAI executives. You will help determine not only how we communicate our work, but which ideas matter, what evidence makes them credible, and how customer insight should improve what we do next. This role is based in San Francisco. We use a hybrid model of three days in the office each week and offer relocation assistance. Given the customer-facing nature of the role, regular in-person participation in executive briefings and related preparation is expected and may require additional time onsite. In this role, y

About the Team The Product Marketing team shapes how customers understand, adopt, and realize value from OpenAI’s technology. We work across Product, Research, Sales, Solutions, Partnerships, and Customer Success to bring customer insight into our product strategy and translate technical capabilities into clear, credible stories and solutions. About the Role AI becomes meaningful when it helps people do the work that matters to them. For a finance team, that might mean understanding complex information faster. For a healthcare provider, it might mean navigating clinical workflows more effectively. For a sales or marketing team, it might mean creating entirely new ways to reach and serve customers. We’re looking for a senior product marketing leader to shape how OpenAI serves the business functions and industries where our technology can make a meaningful difference. You’ll define how our models and products meet the needs of teams such as sales, marketing, and finance, as well as industries including financial services, healthcare, and retail. Working closely with Product, Research, Sales, Solutions, and Partnerships, you’ll identify important customer problems, influence product strategy, and build relationships with the ecosystem partners and data providers needed to bring complete solutions to market. You’ll also build and lead the product marketing team responsible for turning these opportunities into durable customer value. You might thrive in this role if you: Have 12+ years of experience in product marketing, industry marketing, solutions marketing, or enterprise go-to-market, ideally across enterprise software, cloud, data, developer, or AI platforms. Have built and led high-performing teams, mentored senior marketers, and know how to create clarity in fast-moving, ambiguous environments. Understand how different industries and business functions evaluate technology, adopt new tools, and define value. Have shaped positioning and go-to-market strategies for c

ABOUT THE TEAM Critical Harm Operations sits within User Safety & Risk Operations and builds enforcement systems for Frontier Risk and Material Harm that are accurate, fast, defensible, and built to scale. The Cyber vertical turns policy into reviewer standards, calibrated judgment, quality systems, escalation paths, and automation guardrails. ABOUT THE ROLE We are looking for a senior cybersecurity practitioner and operations strategist to raise the quality, scalability, and technical rigor of our Cyber Operations. You will combine hands-on cyber judgment with systems-level operating design: resolve the hardest dual-use questions, evolve SOPs, uplift reviewers and vendors, and build practical tools and automations. This is a senior IC role. Success is not primarily cases closed; it is durable improvement in the operating model and the reviewers who run it. IN THIS ROLE, YOU WILL: Drive the Cyber Operations operating model across domain priorities, SOPs, escalation paths, quality health, vendor capability, roadmap inputs and help inform trusted access strategies. Serve as the senior cyber expert for complex or high-risk decisions across ChatGPT, API, Codex, agents, and emerging product surfaces. Translate policy ambiguity, quality misses, appeals, and reviewer disagreement into clear decision rules, calibration examples, training, and tooling requirements. Build durable operating systems and quality loops: golden sets, holdouts, double-labeling, adjudication, error taxonomies, reviewer calibration, and automation evaluations. Raise FTE and BPO capability through onboarding, certification, coaching, recurring calibration, and vendor-performance partnership. Use quality, appeals, SLA, backlog, and disagreement signals to diagnose root causes and prioritize high-leverage fixes. Build hands-on solutions—SQL analyses, scripts, dashboards, LLM eval workflows, evidence enrichment, routing logic, and lightweight automations—that improve decision quality and reduce manua

About the role OpenAI is building a world-class global mobility and immigration program—agile, compliant, technology-enabled, and designed to help exceptional people work where they can have the greatest impact. In this role, you will lead high-impact strategic initiatives, including U.S. permanent residence strategy, M&A, organizational change, and global expansion. This is a senior individual-contributor role for a builder who can translate legal and operational complexity into clear, practical solutions. Reporting to the Head of Global Mobility & Immigration, you will partner with the broader team and lead through expertise and influence across Legal, Corporate Development, Recruiting, People, Finance, business teams, and external counsel to turn emerging business needs into scalable programs, policies, and durable controls. What you'll do Set the roadmap, principles, governance, and operating model for priority global mobility and immigration initiatives. Lead the U.S. permanent residence strategy, including PERM planning, controls, communications, compliance and continuous improvement. Own immigration and mobility workstreams for M&A, divestitures, restructurings, entity changes, and new-market entry—from diligence through integration. Lead global expansion strategy, ensuring work authorization, business travel, and compliance in rapidly growing international jurisdictions. Build reusable playbooks, decision frameworks, risk assessments, and change-management plans. Partner with Legal, Corporate Development, Recruiting, People, Finance, and business leaders to identify implications early and drive sound decisions. Establish dashboards and program-health measures covering compliance, cycle time, quality, cost, vendor performance, and employee experience. Manage external counsel and vendor partners through clear service levels, quality standards, budgets, and outcomes. Use systems, automation, and AI-enabled tools to improve case handling, documentati

About the Team Enterprise Marketing helps the world’s largest organizations understand, adopt, and scale AI. Our Executive Engagement programs bring OpenAI’s products, research, and perspective into the room with senior leaders as they consider how intelligence can be put to work against their most important priorities. These engagements are more than briefings or events. At their best, they help a leadership team understand what is changing, distinguish what is possible now from what is still emerging, and leave with greater clarity about what to do next. About the Role We are looking for an Executive Programs Lead, Americas to build and lead the portfolio through which OpenAI engages its most important customers and executives across the region. You will own the regional strategy, team, and quality bar for Executive Briefings and a broader portfolio of C-suite engagements, recurring executive forums, advisory programs, and proven formats ready to scale. Your mandate is to turn high-stakes customer moments into a durable business capability, one that consistently advances important relationships while preserving the judgment and customization that exceptional executive experiences require. This is a senior people-leadership role for a builder who can set direction, make disciplined portfolio choices, and create the systems and team required to deliver at scale. You will partner closely with Sales, Product Marketing, Product, Research, Solutions, Customer Success, Events, and OpenAI executives, moving comfortably between long-term design and the critical details of a live engagement. This role is based in San Francisco. We use a hybrid model of three days in the office each week and offer relocation assistance. Given the customer-facing nature of the role, regular in-person participation in executive briefings and related preparation is expected and may require additional time onsite. Travel across the Americas and occasional global travel are also expected. In this

About the Team Enterprise Marketing helps the world’s largest organizations understand, adopt, and scale AI. We create programs that bring OpenAI’s products, research, and perspective closer to the priorities, decisions, and work of enterprise customers. Some of the most consequential opportunities cannot be served by adapting an existing campaign, event, or playbook. They require a new model: a way for customers to experience what is possible, learn by doing, and turn insight into action. Our team builds and scales those models across markets. About the Role We are looking for a senior program builder to create differentiated executive and enterprise experiences. You will shape the experience thesis, build and test the first version, and help determine whether the work should become part of a broader repeatable program, remain bespoke, or stop. This role focuses on incubation: developing new experiences, strengthening consequential customer moments, and creating the principles and materials needed for durable ownership. Your initial focus will be helping bring a new flagship, hands-on enterprise customer experience to life in San Francisco, developing new executive and practitioner formats around it, and supporting selected strategic-account interventions where a differentiated approach is needed. This is a senior, hands-on individual-contributor role for a builder who combines customer and commercial judgment with original program design and excellent execution. You will work across Sales, Product Marketing, Product, Research, Solutions, Design, Events, Operations, regional marketing, and executive teams. You will be expected to make clear choices, build directly, and stay close to the work until the model is proven and ready for durable ownership. This role is based in San Francisco. We use a hybrid model of three days in the office each week and offer relocation assistance. Given the nature of the work, periods of more intensive onsite participation are expected

About the Team OpenAI’s mission is to ensure that artificial general intelligence benefits all of humanity. Hiring the right people — especially at the executive level — is one of the most important ways we pursue this mission. We’re seeking a Recruiting Coordinator to join our team, focusing on the logistics and coordination of recruiting efforts for the Recruiting organization. This role will involve close collaboration with recruiters, sourcers, interviewers and hiring managers, ensuring operational excellence and a standout candidate experience. You will primarily be responsible for scheduling interviews, managing the logistics of onsite interviews, streamlining processes, and scaling programs. This role is a non-exempt, hourly position based on a 40-hour work week with potential for overtime earnings. About the Role As a Recruiting Coordinator, you will: Take ownership of the scheduling process, end to end, for evergreen and opportunistic hiring needs. Act as a partner for recruiting ops problems and help us find solutions through a mix of data, tools, and collaboration. Greet candidates onsite in the office to provide a welcoming interview experience. Be the primary scheduling and interview planner for various Recruiters and Hiring Managers across the Robotics team. Use our tools like Ashby, Guide, ChatGPT, G-Suite, and others to uphold a timely and positive hiring experience and process. Have the ability to problem solve and adapt to an ever-changing environment while maintaining confidentiality and discretion. Manage clear, concise, timely, and professional communication with candidates and hiring partners in written and verbal form. Handle candidate reimbursement & travel (domestic and international). Work with our Executive Operations team to support and improve candidate experience and management of senior and executive level candidates. Qualifications: 5+ years of recruiting coordination experience, including experience scaling processes and driving

About the Team OpenAI Finance helps ensure the organization is positioned for long-term success as we pursue our mission. The Strategic Sourcing & Procurement team enables OpenAI to scale responsibly, securely, and at speed by helping teams choose the right external partners, structure strong commercial agreements, and build resilient supplier ecosystems. We work at the intersection of innovation and execution, partnering closely with leaders across the company to turn rapidly evolving needs into scalable, compliant, and economically sound solutions. Professional services are a critical source of specialized expertise, capacity, and operational leverage across OpenAI. Our work spans consulting and advisory services, finance and accounting, legal, people and talent, managed services, and other enterprise capabilities. Done well, sourcing becomes a source of trust and momentum—helping teams move faster with the right partners, clearer outcomes, stronger economics, and appropriate safeguards. About the Role We are seeking a Strategic Sourcing Lead to own and execute OpenAI’s category strategy for Professional Services. This is an experienced individual-contributor role for a high-velocity, hands-on sourcing operator who can set category priorities, own complex work end to end, exercise sound judgment, influence senior stakeholders, and build scalable category mechanisms in a rapidly growing organization. You will turn incomplete information, shifting priorities, and unclear decision paths into practical next steps and disciplined execution. You will manage a broad portfolio of services engagements—from strategic advisory relationships and enterprise programs to high-volume statements of work. Partnering directly with leaders across Finance, Accounting, Legal, People, Extended Workforce, and business teams, you will set category priorities and translate needs into clear sourcing strategies, executable engagement models, and measurable outcomes. You will operate inde