Senior Support Analyst in United States

NVIDIA's DGX Cloud (DGXC) powers AI for strategic research and product workloads. The company seeks a Senior Technical Program Manager (TPM) to lead complex, cross-functional programs powering NVIDIA’s next-generation AI software platforms. In this role, you will drive software initiatives across platform services, cloud infrastructure, and system integration. The focus is on enabling scalable, reliable, and supportable software for AI workloads. You will be responsible for managing high-impact engineering programs within a dynamic, fast-paced roadmap, aligning priorities across teams, and ensuring timely, high-quality delivery. This role requires strong technical competence, a proactive approach, and the ability to operate effectively across multiple levels of the organization. This is a software-first TPM role. The ideal candidate has extensive experience managing software initiatives. They also understand the full-stack environment, including infrastructure dependencies, system bring-up, integration readiness, and operational needs to support software across stack layers. What You'll Be Doing: Lead end-to-end execution of software platform initiatives, including planning, execution, delivery, and operationalization. Work together with software, infrastructure, product, and operations teams to ensure alignment on goals, deliverables, achievements, and schedules. Lead cross-functional initiatives encompassing cloud-native services, platform software, system integration, and release delivery. Help connect software roadmap execution to full-stack readiness, including dependencies across infrastructure, bring-up, validation, and downstream operational support. Identify cross-functional dependencies, mitigate risks, and drive resolution of complex technical and programmatic issues. Establish clear success metrics and reporting mechanis

The NVIDIA DGXC Data Services team builds cloud-native systems, frameworks, and services for managing data across hybrid and multi-cloud infrastructure. We are building the next-generation data and storage infrastructure to solve some of the hardest problems in AI: storage, access, ingestion, governance, observability, and data management for exabyte-scale, high-performance GPU-based training and inference jobs. Our work gives NVIDIA teams the foundational capabilities they need to build, train, deploy, and operate AI products at scale without reinventing critical data infrastructure for every workload. What you will be doing: Build cloud-native data and storage services for hybrid and multi-cloud infrastructure, including dataset discovery, ingestion, governance, checkpointing, observability, and low-latency access. Develop scalable cloud-native services and APIs that support exabyte-scale, high-performance GPU training and inference workflows. Work closely with product managers, internal AI teams, platform teams, and partner engineering teams to understand requirements and turn them into reliable production systems. Collaborate with SRE, operations, and support teams to improve service reliability, performance, observability, on-call readiness, and operational scale. Use modern software engineering practices, including AI-assisted and agentic development workflows, while maintaining high standards for design, testing, security, and verification. What we need to see: BS in Computer Science, Information Systems, Computer Engineering, or equivalent experience, with 5+ years of software engineering experience. Strong foundation in algorithms, data structures, distributed systems, and practi

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. We are looking for a Senior Solution Engineer who is accustomed to solving customer’s most complex problems and closing large deals. In this role you will work directly with the sales team and channel partners to understand the needs of our customers, strategize on how to navigate winning sales cycles, provide compelling value-based demonstrations, support enterprise Proof of Concepts, and ultimately close business. As a Snowflake Solution Engineer you must share our passion about reinventing the database space, thrive in a dynamic environment and have the flexibility and willingness to jump in and get things done. You are equally comfortable in both a business and technical context, interacting with executives and talking shop with technical audiences. IN THIS ROLE YOU WILL GET TO: Present Snowflake technology and vision to executives and technical contributors at prospects and customers Work hands-on with prospects and customers to demonstrate and communicate the value of Snowflake technology throughout the sales cycle, from demo to proof of concept to design and implementation Immerse yourself in the ever-evolving industry, maintaining a deep understanding of competitive and complementary technologies and vendors and how to position Snowflake in relation to them. Collabo

Drata is building the trust layer between great companies - automating compliance, managing risk, and helping organizations prove trust continuously as they scale. We're Dratanauts: a global crew of 600+ professionals united by a culture that rewards integrity, ownership, and raising the bar, no matter where in the world we're working from. Why Join the Drata Team? At Drata, you're not maintaining legacy compliance software - you're building the agentic AI platform defining what trust looks like for the next generation of companies. Here's what makes the work itself worth showing up for: Problems without a playbook: You'll work at the edge of AI and security, building agentic governance, continuous compliance, and real-time trust verification to solve problems that don't have an established answer yet. You're writing it as you go. Real ownership, not just process: Our values center on owning outcomes and raising the bar, not checking boxes. You're expected to have opinions and back them. A seat at the table: Your perspective is unique and valued. Open debate and diverse viewpoints are built into how decisions actually get made here, at every level. Growth at rocketship speed: Drata is scaling fast, which means scope grows fast too. High performers get more ownership, visibility, and experience. A crew, not just coworkers: Dratanauts consistently describe a "come as you are" culture with sharp, curious people—the kind of team that makes hard problems genuinely fun to solve. See what they say here and follow us on LinkedIn for company news, employee stories, and career updates. Job Summary: The Senior Product Manager is a key position to support our growth, and we are looking for an experienced product manager to join us! As the Senior Product Manager, you will be working cross-functionally to design, build, and roll-out products and features that align with Drata’s strategy and vision. A top-notch senior product manager will have worked on numerous projects and have

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. Who We Are: Roblox is reimagining the way people come together to connect, create, and express themselves. To support our massive scale, we are powered by thousands of microservices. The Application Networking team connects and secures these services, building ingress gateways, managing the service mesh, and enabling seamless communication across Roblox’s hybrid on-prem and cloud infrastructure. We are executing on Cloud Bursting, a strategic initiative to enable Roblox’s core services to transparently burst from on-prem data centers to the cloud, allowing us to handle historical peak concurrent players and survive regional failures. You will join our Service Mesh team to build the networking fabric that makes this possible. You Will: Design and build the service mesh infrastructure that enables communication across Roblox’s hybrid Kubernetes and Nomad environments, supporting billions of daily requests. Drive the integration of service mesh with Kubernetes, ensuring reliable sidecar injection, mTLS, traffic policies, and observability for production workloads. Build the networking foundation for Cloud Bursting, enabling Roblox’s top services to transparently burst from on-prem data

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. About the team The Apps & Experiences Platform team powers the systems and services behind all of our user-facing applications, including Snowsight, Snowflake Intelligence, and new mobile experiences. Our mission is to build innovative backend services, developer tooling, platform infrastructure, and AI-powered capabilities that enable exceptional product experiences at scale. As part of our team, you’ll work across feature development, platform engineering, infrastructure, and internal tooling to support both end users and developers. We care deeply about building systems that are reliable, scalable, maintainable, and performant. Snowflake is a high-growth AI Data Cloud company, and we’re looking for exceptional engineers to help us scale the next generation of our platform. A key part of this is our work on our internal AI developer agent, which is designed to fundamentally democratize end-to-end web app development across all engineering teams by translating product specs and designs into a fully functional, production-ready features. AS A SENIOR SOFTWARE ENGINEER FOR THE APPS & EXPERIENCES PLATFORM TEAM, YOU WILL: Design, build, and operate scalable backend services and platform infrastructure that power Snowflake’s user-facing applications. Contribute across th

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a Senior Software Engineer on the Privacy Infrastructure team, you’ll design and build large-scale systems that operate across Roblox’s platform and data ecosystem. You’ll tackle complex distributed systems challenges, develop reliable and scalable infrastructure, and work across engineering teams to deliver foundational capabilities that serve millions of users. This is an opportunity to take on high-impact technical problems at Roblox scale while helping shape the next generation of our infrastructure. You Will Design, build, and scale reliable infrastructure and platform solutions that protect user data and support the needs of a global platform. Develop foundational capabilities for emerging technologies, including agentic AI workflows, with a focus on safe and responsible data access. Partner with engineering teams across Roblox to integrate scalable data protection capabilities into their systems and development workflows Drive technical strategy and architecture for complex, cross-cutting challenges spanning data, infrastructure, privacy, and security. You Have 7+ years of proven experience as a software engineer. Expertise in Python or Golang; Strong understanding of system

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. What You’ll Do: As a Senior Backend Engineer on the Avatar Marketplace team, you will be building an international marketplace for millions of virtual items that users acquire to customize their avatars and identities on the Roblox platform. You will design, implement, and operate the frameworks and services you and the team build that help control the supply and demand of the Roblox economy. The team is responsible for building systems that will help content creators become more successful sellers. With over 90 million daily active users (and growing), we are looking for an experienced engineer who is passionate about designing and building scalable systems for both sides of the marketplace. The Marketplace Foundation team's focus is to provide reliable and scalable solutions for critical systems supporting both Avatar Marketplace creators and users. We aim to invent new and evolve existing core concepts to support new and future use cases in a holistic manner, such as Bundles, Limiteds, and Price Optimization. We help the creators to improve their earning while scaling Roblox's economy. The team is also responsible for ensuring 10x scalability headroom on critical Marketplace system

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. We are looking for a Senior Solution Engineer who is accustomed to solving customer’s most complex problems and closing large deals. In this role you will work directly with the sales team and channel partners to understand the needs of our customers, strategize on how to navigate winning sales cycles, provide compelling value-based demonstrations, support enterprise Proof of Concepts, and ultimately close business. Field related context As a Snowflake Solution Engineer you must share our passion about reinventing the database space, thrive in a dynamic environment and have the flexibility and willingness to jump in and get things done. You are equally comfortable in both a business and technical context, interacting with executives and talking shop with technical audiences. IN THIS ROLE YOU WILL GET TO: Present Snowflake technology and vision to executives and technical contributors at prospects and customers Work hands-on with prospects and customers to demonstrate and communicate the value of Snowflake technology throughout the sales cycle, from demo to proof of concept to design and implementation Immerse yourself in the ever-evolving industry, maintaining a deep understanding of competitive and complementary technologies and vendors and how to position Snowflake in rel

Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. As a Senior Commercial Counsel at Synthesia, you will work closely with our Sales, Marketing, Finance, Business Operations, and Go-To-Market organizations. Our team is a network of knowledgeable and supportive professionals who work as a unit, bringing bold ideas to the table and providing collaborative problem-solving. This role will report to the Director, Commercial Legal (NYC-based, overseeing commercial legal work for the Americas), and be responsible for various legal-related matters and projects involved with supporting the teams that sell and build our products. Responsibilities include: Drafting, reviewing, and negotiating a variety of commercial agreements to support sales, partnerships, and our purchase of software and services from vendors. Your primary focus will be on our service agreements, software licenses, data processing agreements, and NDAs for our prospective customers. We’ll ask you to draw from the experience you’ve gained from supporting hundreds or thousands of commercial transactions to help define business terms and structure deals in an optimal way; Advising on a variety of areas ranging from intellectual property, data privacy, data security, software licensing agreements, and go-to-

Drata is building the trust layer between great companies - automating compliance, managing risk, and helping organizations prove trust continuously as they scale. We're Dratanauts: a global crew of 600+ professionals united by a culture that rewards integrity, ownership, and raising the bar, no matter where in the world we're working from. Why Join the Drata Team? At Drata, you're not maintaining legacy compliance software - you're building the agentic AI platform defining what trust looks like for the next generation of companies. Here's what makes the work itself worth showing up for: Problems without a playbook: You'll work at the edge of AI and security, building agentic governance, continuous compliance, and real-time trust verification to solve problems that don't have an established answer yet. You're writing it as you go. Real ownership, not just process: Our values center on owning outcomes and raising the bar, not checking boxes. You're expected to have opinions and back them. A seat at the table: Your perspective is unique and valued. Open debate and diverse viewpoints are built into how decisions actually get made here, at every level. Growth at rocketship speed: Drata is scaling fast, which means scope grows fast too. High performers get more ownership, visibility, and experience. A crew, not just coworkers: Dratanauts consistently describe a "come as you are" culture with sharp, curious people—the kind of team that makes hard problems genuinely fun to solve. See what they say here and follow us on LinkedIn for company news, employee stories, and career updates. Job Summary: As Drata scales, we're looking for a strategic, operationally stellar Sr. Executive Business Partner to support our CEO & Co-Founder. This role sits at the heart of Drata's operational engine: translating vision into action, keeping the executive team and internal teams aligned, and giving our CEO the space to lead with clarity and momentum. You'll thrive here if you lead with

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. Our Senior Software Engineers lead and mentor engineers, delivering high-value products for our customers and infrastructure that enables our business to scale. Vanta’s team and technology surface are growing quickly, and it’s essential that we invest in the right abstractions and systems to enable us to scale with our business. As a Senior Software Engineer, you’ll be responsible for setting technical direction to enable our product and infrastructure to scale with our business, driving complex projects across our technical stack, and mentoring our talented engineering team. Your past experience will be leveraged to enable and accelerate Vanta’s growth. Our business has found incredible product-market fit and has monetized effectively since the day we signed our first customer. We’re growing at a blistering pace, which presents career-defining opportunities for engineers to accelerate their growth and to contribute to a rapidly-scaling company. Visit our Vanta Engineering Blog to learn more about what our team is working on! The GRC (Governance, Risk and Compliance) organization is the primary org responsible for developing and maintaining Vanta's core product offerings. These teams are at the heart of Vanta moving upmarket to support enterprise customers and build products that enable our customers’ existing security and compliance programs to integrate seamlessly with Vanta, giving them invaluable insights and recommendations to continue to operate, mature and evolve their programs. What you’ll do as a Senior Software Engineer at Vanta: Lead complex projects with multiple stakeholders and engineers to deliver significant imp

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. As a Senior GTM Strategy & Operations Manager at Vanta, you'll combine hands-on operational ownership with strategic problem solving to help shape the future of our Partner business. The GTM Strategy & Operations team partners with Sales and Channel leadership to design the processes, systems, governance, and insights that enable predictable, scalable revenue growth. We're building the operational infrastructure that helps our go-to-market teams move faster today while positioning the business to scale tomorrow. In this role, you'll start by owning key day-to-day Channel Operations to develop a deep understanding of the business. From there, you'll partner closely with Channel leadership and GTM Operations to identify opportunities, lead cross-functional initiatives, and build scalable solutions that improve the partner experience, simplify how we operate, and support Vanta's long-term growth. What you’ll do as a Senior GTM Strategy & Operations Manager at Vanta: Become the operational backbone for Vanta's Partner business by owning core day-to-day Channel Operations while developing a deep understanding of our GTM motion, systems, and partner ecosystem. Partner closely with Channel leadership, GTM Operations, Business Systems, Finance, and Marketing to evolve Vanta's long-term Channel operating model and operational strategy. Lead high-impact strategic initiatives across the partner ecosystem, including partner programs, deal registration, partner attribution, Rules of Engagement, pricing strategy, territory and account governance, and partner lifecycle management. Design and implement scalable processes, governanc

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. Vanta is seeking a skilled and motivated Senior Web Developer to join our growing web team. In this role, you will be a strong individual contributor working within our development team to build, maintain, and improve our company website. You'll take ownership of meaningful features and workstreams, contribute actively to technical discussions, and execute complex work with confidence — all within a supportive, collaborative team environment. Our website is the first entry point for our target customers to learn about our product and understand how we can automate their compliance needs and help them implement continuous security best practices. Our business has found incredible product-market fit and has monetized effectively since the day we signed our first customer. We’re growing at a fast pace, which presents career-defining opportunities for engineers to accelerate their growth and to contribute to a rapidly-scaling company. What you’ll do as a Senior Web Developer at Vanta: Build and maintain the company website on a modern headless CMS stack (Next.js, Sanity CMS, and Vercel), ensuring responsive design, solid performance, and a seamless user experience. Take ownership of features and workstreams end-to-end, delivering complex work reliably and with attention to craft. Collaborate closely with the Technical Lead and contribute thoughtfully to technical discussions and decisions. Work within and help maintain our Sanity CMS content models, schemas, and editorial workflows to support scalable, efficient content operations. Work closely with product, marketing, and engineering teams to integrate the website with product off

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. Our Senior Software Engineers lead and mentor engineers, delivering high-value products for our customers and infrastructure that enables our business to scale. Vanta’s team and technology surface are growing quickly, and it’s essential that we invest in the right abstractions and systems to enable us to scale with our business. As a Senior Software Engineer, you’ll be responsible for setting technical direction to enable our product and infrastructure to scale with our business, driving complex projects across our technical stack, and mentoring our talented engineering team. Your past experience will be leveraged to enable and accelerate Vanta’s growth. Our business has found incredible product-market fit and has monetized effectively since the day we signed our first customer. We’re growing at a blistering pace, which presents career-defining opportunities for engineers to accelerate their growth and to contribute to a rapidly-scaling company. Visit our Vanta Engineering Blog to learn more about what our team is working on! The GRC (Governance, Risk and Compliance) organization is the primary org responsible for developing and maintaining Vanta's core product offerings. These teams are at the heart of Vanta moving upmarket to support enterprise customers and build products that enable our customers’ existing security and compliance programs to integrate seamlessly with Vanta, giving them invaluable insights and recommendations to continue to operate, mature and evolve their programs. What you’ll do as a Senior Software Engineer at Vanta: Lead complex projects with multiple stakeholders and engineers to deliver significant imp