Senior Support Analyst in United States

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Software Engineer Job Overview: Responsible for the analysis, design, development, testing, and delivery of secure, scalable software solutions. Define requirements for new applications and customization adhering to Mastercard standards, processes, and best practices. Develop, customize, and test applications to integrate to Mastercard specifications. Provide leadership, mentoring, and technical training to other team members. Major Accountabilities • Plan, design, architect, and develop secure, scalable, and maintainable technical solutions and alternatives to meet business requirements in adherence with Mastercard standards, processes, and best practices • Lead day-to-day system development and maintenance activities of the team to meet service level agreements (SLAs) and create solutions with a high level of innovation, cost effectiveness, quality, reliability, and faster time to market. • Accountable for the full systems development life cycle including creating high-quality requirements documents, use cases, designs, and other technical artifacts including but not limited to detailed test strategies, performance benchmarking, release rollout and deployment plans, contingency/back-out plans, feasibility studies, cost and time analysis, and detailed estimates. • Design, develop, test, dep

Become a part of our caring community The Senior Process Improvement Professional analyzes and measures the effectiveness of existing business processes and develops sustainable, repeatable and quantifiable business process improvements. The Senior Process Improvement Professional work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors. The Senior Process Improvement Professional researches best business practices within and outside the organization to establish benchmark data. Collects and analyzes process data to initiate, develop and recommend business practices and procedures that focus on enhanced safety, increased productivity and reduced cost. Determines how new information technologies can support re-engineering business May specialize in one or more of the following areas: benchmarking, business process analysis and re-engineering, change management and measurement, and/or process-driven systems requirements. Begins to influence department’s strategy. Makes decisions on moderately complex to complex issues regarding technical approach for project components, and work is performed without direction. Exercises considerable latitude in determining objectives and approaches to assignments. Use your skills to make an impact Required Qualifications The Sr. Process Improvement Professional must meet one, (1) of the following requirements: Licensed Professional (LSW) in the state of Kentucky OR ability to obtain, Master’s degree from an accredited university or college in social work, psychology or related health and human services area with a minimum of one, (1) year professional experience in case management.

About the Team DoorDash’s mission is to grow and empower local economies. By building intelligent, last-mile delivery technology for local cities, DoorDash connects people with the local businesses they care about — helping grow businesses and the communities that support those businesses. The Marketing Technology team is responsible for delivering best-in-class tools, data, and processes so teams at DoorDash can effectively acquire new customers, drive retention, and grow new business lines across all our audiences. Our mission is to enable teams to deliver personalized, engaging, and relevant content across all our owned and paid channels. We partner closely with Product, Engineering, Data Science, and Analytics teams to translate Marketing’s technology needs into measurable business outcomes for our Growth and Performance Marketing teams. About the Role We're looking for a Senior Associate, AI Solutions Architect to help build and scale AI-powered tools across DoorDash's Marketing teams. You'll work alongside our existing Marketing Technology AI Solutions Architects to identify opportunities where AI can solve real marketing problems, then build, test, and iterate on the solutions that make it happen. This role is grounded in hands-on building: you'll spend your time prototyping, coding, and shipping tools rather than pitching strategy from the sidelines. This is a great opportunity to grow your technical and strategic skills at the intersection of marketing and AI. You'll get mentorship from a team of builders and exposure to the full lifecycle of AI development from prototype to deployment. This role will report to the Senior Manager, Marketing Technology within the Growth Marketing organization. You're excited about this opportunity because you will… Build and deploy AI-powered tools and automations, such as automated reporting, QA frameworks, and workflow optimizations. Develop MVPs and proof-of-concepts, then iterate based on user feedback within a defined w

Become a part of our caring community The Senior HR Business Partner will lead the people management agenda aligned to Medicaid RFP/RFI/RFA responses. Their work will align to standing up markets and supporting current markets in collaboration with the aligned HR Business Partner Lead (HRBPL) and act as a facilitator for the company's management team. They will need to apply broad experience in various Humana Resources (HR) areas of expertise. Work assignments will involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors. The Senior HR Business Partner acts as a single point of contact for a broad range of business and HR partners across the Retail segment. Work will focus cyclically on the support of Medicaid RFA/RFI/RFP responses and the subsequent stand up or change of markets and work across partners in Medicaid, HR and other shared services to ensure the successful bid and stand up/operation of new and existing plans. In addition this work is closely aligned with the work of HRPBLs on this team and others to lead a strategy that ensures the successful growth and operation of our Medicaid line of business and facilitate superior member care delivery in all states. Responsibilities will include the identification, documentation, and implementation of best practices and support of the delivery of HR processes across Medicaid. This role will be accountable for identifying gaps, proposing and implementing changes necessary to cover risks and will act as a performance improvement driver and provoke positive changes in people management, lead change management projects and facilitate HR related internal and external communication. The successful candidate will influence our department’s strategy, make decisions on moderately complex to complex issues regarding technical approach for project com

Become a part of our caring community The Senior Process Improvement Professional analyzes and measures the effectiveness of existing business processes and develops sustainable, repeatable and quantifiable business process improvements. The Senior Process Improvement Professional work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors. The Humana Pharmacy Benefits Management (PBM) Strategy Enablement team partners with PBM teams to improve processes that will help our members improve their lives through better health outcomes. This role, within the Process Improvement (PI) team of Strategy Enablement, will work closely with PBM leaders, as well as key partners in leading and delivering on initiatives and process capabilities that enable improved effectiveness, efficiency, and experiences (member, provider and associate). The Senior Process Improvement Professional: Researches best business practices within and outside the organization to establish benchmark data. Defines and leads business improvement projects aligned with business strategies and operational priorities. Collects and analyzes process data to initiate, develop and recommend business practices and procedures that focus on member experience, increased productivity and efficiency and reduced cost. Determines how new information technologies can support re-engineering business processes. May specialize in one or more of the following areas: benchmarking, business process analysis and re-engineering, change management and measurement, and/or process-driven systems requirements. Begins to influence department's strategy. Makes decisions on moderately complex to complex issues regarding technical approach for project components, and work is perf

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary: This is an individual contributor role. The Senior Manager negotiates, executes, conducts high level review and analysis, dispute resolution and/or settlement negotiations of contracts. Works with larger and more complex, market/regional/national based groups/systems in accordance with company standards to maintain and enhance provider networks while meeting and exceeding accessibility, quality and financial goals and cost initiatives. The Senior Manager will be responsible for contracting and implementing fee for service and value-based agreements with key physician groups, facilities, and ancillary providers to support commercial and individual exchange networks. This person will also work collaboratively with Aetna and CVS departments to identify initiatives to improve physician performance and quality of care provided to our members. Recruits providers as needed to ensure attainment of network expansion and adequacy targets. Accountable for cost arrangements within defined groups. Collaborates cross-functionally to manage provider compensation and pricing development activities, submission of contractual information, and the review and analysis of reports as part of negotiation and reimbursement modeling activities. What You’ll Do Lead end-to-end contract negotiations, execution, and analysis with a focus on hospital, ph

Senior Systems Engineer (Flight Crew Operations Integrator) Company: The Boeing Company Boeing Defense, Space & Security (BDS) is seeking a Senior Systems Engineer (Level 5) to support the Phantom Works organization in Hazelwood, MO . The successful candidates will develop equipment and escape/crew station system integration concepts and other design methods to provide and coordinate product definition for Integrated Product Teams, various engineering functions, production operations, qualification/flight testing, suppliers and external customers throughout the product lifecycle. Position Responsibilities Applies an interdisciplinary, collaborative approach to lead activities to plan, design, develop and verify complex lifecycle balanced system of systems and system solutions. Leads others to evaluate customer/operational needs to define system performance requirements, integrate technical parameters and assure compatibility of all physical, functional and program interfaces. Leads analyses to optimize total system of systems and/or system architecture. Leads analyses for affordability, safety, reliability, maintainability, testability, human systems integration, survivability, vulnerability, susceptibility, system security, regulatory, certification, product assurance and other specialties quality factors into a preferred configuration to ensure mission success. Leads, develops, maintains and identifies improvements the planning, organization, implementation and monitoring of requirements management processes, tools, risk, issues, opportunity management and technology readiness assessment processes. Travel may be required up to 10% of the time; Domestically and/or interna

Work Flexibility: Onsite Stryker is hiring a Senior CAPA Specialist for the Joint Replacement division in Mahwah, NJ. Working within the QMS team to ensure compliance with CAPA processes and procedures and is responsible to but not limited to. Have responsibility for review and approval of NC and CAPAs, with attention to detail, review for completeness, accuracy, effectivity and timeliness. Review & Approval of CAPA changes including extension requests. What you will do · As Problem Solving Methodology expert, facilitate and coach NC & CAPA teams in the application of problem-solving techniques and promote its use and development e.g. Human Error Reduction, 4-D etc. Support Nonconformance (NC) and Corrective and Preventive Action (CAPA) activities by partnering with cross-functional teams to drive timely investigations and resolution of quality issues. Apply CAPA, root cause analysis, and problem-solving methodologies to support effective corrective and preventive actions. Maintain accurate and complete CAPA documentation within electronic quality management systems (e.g., TrackWise), ensuring required evidence and records are documented. Assist in facilitating CAPA review meetings and contribute to site, cross-functional, and global quality discussions. Monitor CAPA metrics and trends, prepare reports and provide data to support quality and business reviews. Provide guidance and support to CAPA process stakeholders, promoting consistent application of quality system requirements and procedures. Participate in training, process improvement, and continuous improvement initiatives to enhance CAPA effectiveness and compliance. Support internal, corporate

Strength in Trust OneTrust’s mission is to enable innovation through the responsible use of data and AI. We believe that ensuring data is trusted shouldn’t slow teams down—it should accelerate what’s possible. This led us to develop the first technology platform for responsible data use in 2016. Today, with AI representing the latest and most impactful expansion of data yet, OneTrust is once again redefining what responsible innovation looks like. OneTrust, the AI‑Ready Governance Platform™, unifies regulatory intelligence, automation, and connected governance workflows so businesses can continue to move at the speed of AI while ensuring good governance to prevent data misuse at scale. Trusted by thousands of organizations worldwide, OneTrust is shaping the future where trusted data becomes a transformative force for business and society. The Challenge As a Senior Renewals Associate, you are a strategic driver of customer retention and revenue predictability. You bring rigor to every renewal conversation – leading with insight, ensuring precision in forecasting, and removing friction in the renewal lifecycle. You act as a trusted advisor to internal partners and customer stakeholders alike. Your Mission Lead renewal strategy across a complex portfolio of high-value accounts within the Commercial Business Unit. Deliver exceptional accuracy in renewal forecasting through deep analysis, historical trends, and direct engagement insights. Identify early warning signs of churn or contraction and implement mitigation plans in collaboration with Customer Success and Sales. Own renewal negotiations with executive-level stakeholders, advocating for value while protecting revenue. Partner with Revenue Operations and Finance to enhance renewal workflows, documentation, and reporting frameworks. Mentor and support junior team members through deal coaching and renewal planning. Provide input to leadership on process improvements, renewal playbooks, and enablement ini

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The Total Rewards Compensation team serves as a strategic advisor to business leaders, managers, and employees across Airbnb. We are compensation experts with a deep understanding of our stakeholders, problem solvers who use data and insights to drive value, and partners who build the tools, models, and frameworks that support sound compensation decision-making across the company. This role sits within the Compensation function and will work closely with the Technology organization and cross-functional partners including Talent Directors, Recruiting, People Analytics, Finance, and Legal. The Difference You Will Make: We are looking for a Senior Compensation Partner to own Airbnb's compensation strategy for the Technology organization, covering functions such as Engineering, Infrastructure, ML/AI and Data Science. You will be the primary Total Rewards advisor to Technology leadership and the compensation point of contact for Talent Directors and Recruiting, defining how Airbnb competes for AI, ML, and frontier engineering talent. Working alongside our regional Total Rewards Partners, you will hold a global view of how we pay technical talent across all markets. Beyond your client group, you will contribute to the design and strategy of complex global programs, lead core Total Rewards priorities, and build the models and tools the broader Compensation team relies on. You are equally credible advising our most senior technical leaders and in the data behind the recommendation. A Typical Day: Serve as the senior compensation advisor to Technology leadership across func

About the Team OpenAI’s mission is to ensure that artificial general intelligence benefits all of humanity. Our Communications team supports that mission by explaining our technology, our values, and how we safely build powerful AI. We help business leaders see what AI can make possible for their organizations, show how customers use OpenAI’s products, and explain how AI is changing the way people work. Analyst Relations sits within Business Communications, helping industry analysts understand our technology, enterprise products, and how organizations put them to work. About the Role We are looking for a Head of Analyst Relations to build OpenAI’s global analyst relations program and help influential analysts understand our enterprise products and the business outcomes they enable. You will set the narrative and engagement strategy, focusing on the firms and categories that shape enterprise buying decisions. This is an exceptionally fast-paced, hands-on role. You will shape long-term positioning, advise senior leaders, and lead our participation in priority evaluations, briefings, and analyst engagement around launches. You will build trusted relationships while bringing Product, Research, Marketing, Sales, and Communications together to make decisions quickly and deliver exceptional work under tight deadlines. This role reports to the Head of Business Communications. This role will be hybrid, in office 3 days a week, ideally in the San Francisco Bay Area; flexible on New York based candidates. In this role, you will: Set the global analyst relations strategy, prioritizing the firms, categories, and questions that shape enterprise technology decisions. Lead OpenAI’s work on priority evaluations, from deciding where to engage through submissions, demos, and customer evidence. Build a coherent enterprise narrative across a fast-moving product portfolio, grounded in what ships, customer outcomes, and responsible deployment. Develop trusted, candid relationships with an

Become a part of our caring community The Senior Full Stack Engineer Performs software engineering activities in all layers of the stack, from setting up the database to programming in the back-end and the appearance at the front-end. The Senior Full Stack Engineer work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors. As Centerwell builds its AI engineering function from the ground up, we need a platform foundation strong enough to support everything that comes next. As Lead Full-Stack Engineer focused on platform and API engineering, you will design and build the service layer that connects AI capabilities, data systems, and product frontends—setting the standards for how services are built, secured, and operated across the team. You will work with meaningful architectural scope, making decisions that span API design, security patterns, and deployment practices. The platform you build will serve care teams and patients across hundreds of Centerwell clinics. If you want to build platforms that others build on—and do it in service of better primary care—this is the role for you. Key Responsibilities Platform and API Architecture: ** Design and lead development of core backend services, REST and GraphQL APIs, and service-to-service integrations that connect all layers of Centerwell's AI product stack. Security and Compliance by Design: ** Establish patterns for authentication, authorization, rate limiting, PHI access control, and audit logging. Ensure HIPAA compliance is embedded in platform design from day one—not bolted on after the fact. AI and LLM Integration Patterns: ** Define and implement reusable patterns for integrating AI capabilities into product

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role: We are seeking a Senior Manager, SoFi Plus Member Acquisition to help accelerate the growth of SoFi Plus within the Member Business Unit. This role will focus on overall acquisition strategies and tactics, defining our segmentation strategy, leading the development and optimization of member signup experiences across teams, and tracking all acquisition placements and performance. Success in this role will directly support our ambition to serve millions of SoFi Plus members with the best financial services subscription in the world. The role will be directly responsible for sizing addressable market opportunities, establishing key segments, and determining the unique value propositions that will resonate most for each segment. They will determine how best to address segment growth through each acquisition channel, and build the measurement framework to track impression coverage and performance, along with optimization targets. They will work cross-functionally with Product, Marketing, Data Science, Design, Engineering, Operations, and business stakeholders to launch new acquisition placements, manage launch timelines, surface dependencies, and regularly communicate progress to senior leaders. This is a highly analytical and cross-functional role for someone who can translate data into insights that

We are seeking a Senior Revenue Accountant to join Datadog's growing Finance team. In this role, you will support the company's revenue accounting operations by partnering across Finance, Customer Success, Sales Operations, and other cross-functional teams to ensure accurate revenue recognition, billing, and financial reporting. You'll play a key role in improving order-to-cash processes, supporting month-end close activities, and helping scale finance operations in a fast-growing SaaS environment. This position offers the opportunity to develop expertise in technical accounting, process improvement, and cross-functional collaboration while contributing to Datadog's continued growth. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do: Execute month-end close activities, including preparing journal entries, balance sheet reconciliations, and supporting schedules. Analyze complex customer billing arrangements and prepare revenue recognition analyses in accordance with ASC 606. Manage invoicing activities, calculate key revenue metrics, and partner with customers and internal teams to resolve billing questions. Collaborate with Customer Success, Deal Desk, Sales Systems, and Order Operations to improve the order-to-cash process and operational efficiency. Support internal and external audit activities, including revenue walkthroughs and preparation of audit documentation. Contribute to process improvement initiatives and other cross-functional finance projects that support business growth. Who You Are: Bachelor's degree in Accounting and 3+ years of progressive accounting experience, preferably at a public company or Big Four accounting firm. Strong understanding of revenue accounting principles, including experience applying ASC 606 guidance. Excellent written

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The Data Stewardship team is a group of passionate data practitioners with a diverse background in analytics, data modeling, governance, compliance, and scaled data quality. We are responsible for ensuring Airbnb is meeting its compliance obligations across our data ecosystem and ensuring data consumers are able to easily identify the best data for their needs. We support the pipelines, programs, and policy-bodies that make this possible. You’ll be part of the overall Data Infrastructure organization that is responsible for online and offline data infrastructure across the company, and the components that transition data between these environments. The Difference You Will Make Set the North Star: you will define the multi-year vision for Data Governance and Data Quality that scales with our global business and evolving AI landscape. Organizational Influence: Act as a primary consultant for executive leadership on data governance, ensuring that compliance and stewardship are integrated into the data product lifecycle from day one. A Typical Day Architect Ecosystems: Lead the design of overarching data architectures that don't just solve today’s batch needs but anticipate future real-time and AI-driven requirements. Scale Best Practices: Rather than just "ensuring quality," you will define the best practices, tooling, and culture that enable data organizations to maintain high-quality data autonomously. Policy Stewardship: Lead cross-functional task forces (Infosec, Legal, Privacy) to navigate complex regulatory landscapes (like GDPR or AI Act) and translate them int