Jobs in United States

Senior Support Engineer in United States

1,941 active opportunities · Updated October 2026

Explore current senior support engineer jobs across United States. Filter by work mode, employment type, experience, department, date posted and distance.

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📍 United States· Full-time· Remote
✓ Quality checkedCompany trend -97.9%

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As Principal Product Manager, Software Factory, you’ll define and bring together GitLab’s end-to-end software creation experience, from planning and specification through coding, review, and verification. You’ll connect capabilities across GitLab Duo Agent Platform and the wider GitLab product so customers have a cohesive and delightful experience. This is a senior, high-visibility role for a product leader who can shape product direction, work across organizational boundaries, and clearly present recommendations to executive leaders. What you’ll do Define the product vision and strategy for GitLab’s end-

GitRestAIGo
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📍 United States· Full-time· Remote
✓ High-confidence listingCompany trend -97.9%

From $142.2K/yr

Quick readStrong listing-quality and freshness signals

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As the Manager, Solutions Architects for our Enterprise team, you'll lead a distributed group of intermediate and senior Solutions Architects serving Enterprise customers in the East sales territory. You'll guide your team to act as trusted advisors to GitLab prospects and customers, helping them validate GitLab's Enterprise Edition as the right technical and business solution and supporting successful adoption of the GitLab platform across the entire software development lifecycle. You'll hire, coach, and retain a high-performing team, set clear expectations, and be accountable for how your team runs com

GitRestAIGo
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📍 United States· Full-time
✓ High-confidence listingCompany trend -100%

From $128K/yr

Quick readStrong listing-quality and freshness signals

Location Details: At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely.​ This is a remote position, so you’ll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or meetings. Join Our Team… GoDaddy's Global Storage Engineering team operates one of the largest Ceph environments in the industry, powering the object, block, and file storage platforms that underpin hosting, applications, internal infrastructure, and next-generation AI/HPC workloads. If you're passionate about distributed systems, large-scale storage architecture, and solving complex reliability challenges, you'll work on infrastructure that few engineers ever experience. At GoDaddy, Ceph isn't a side project — it's a critical platform. Our environment spans 80+ production clusters, 20,000+ OSDs, and approximately 300 PB of raw storage capacity, supporting tens of billions of objects across multiple continents. The scale demands deep technical expertise in storage architecture, automation, observability, and performance engineering. As a Senior Site Reliability Engineer, you'll be a key technical owner of the platform, responsible for maintaining reliability, driving operational excellence, and influencing the future evolution of our storage ecosystem. You'll tackle challenging production problems, develop automation that operates at massive scale, contribute to architectural decisions, and collaborate with some of the industry's most experienced Ceph engineers. This is an opportunity to have direct impact on a storage platform that serves millions of customers worldwide. What You'll Get to Do… Own the reliability, performance, scalability, and capacity of large-scale production Ceph environments supporting object, block, and file storage wor

PythonKubernetesLinuxAI
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📍 United States· Full-time
✓ High-confidence listingCompany trend -100%

From $215K/yr

Quick readStrong listing-quality and freshness signals

Location Details: USA Remote At GoDaddy the future of work looks different for each team. Some teams work in the office full-time, others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely. This position may be a hybrid or fully remote position, as decided by your manager. If designated as hybrid, you’ll divide your time between working remotely from your home and an office location, so you should live within commuting distance. If designated as remote, you’ll be working remotely from your home and may occasionally visit a GoDaddy office to meet with your team for events or meetings. Your hiring manager can share more about this role’s hybrid or remote designation. This position is not eligible to be performed in Alaska, Mississippi, North Dakota, or the Virgin Islands. GoDaddy is not currently considering candidates for this role in California, Seattle, or NYC. Join our Team GoDaddy's Identity Platform powers authentication, authorization, and core identity infrastructure, which sits at the heart of how millions of small businesses securely access, manage, and grow their online presence, across our products. We’re looking for a Director of Engineering to lead this critical platform into its next chapter — driving company-wide adoption of OAuth/OpenID Connect (OIDC) and OpenFGA, strengthening the reliability and security of core identity services, and crafting customer experiences that are flawless, scalable, and trusted. In this role, you’ll set the technical vision and the execution rhythm for a 50+ person engineering organization. This organization spans the US and India. You will lead through multiple Senior Managers while staying close to the technology. This is a hands-on leadership role — we expect you to code, prototype, run technical experiments, and to lead by example in using AI-assisted development tools. What you’ll get to do Own and set the engin

PythonJavaReactAWS
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📍 Washington, D.C., United States· Full-time
✓ High-confidence listingCompany trend -91.7%

$60K – $240K/yr

Quick readStrong listing-quality and freshness signals

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet is seeking an experienced sales professional to join our team as an Enterprise Account Executive. You will have a history of performance in quota attainment and developing customer accounts within the Higher Education sector. This role will cover Virginia, Maryland and Washington D.C. and requires you to be in market. You will report directly to our Regional Director, Enterprise - SLED. You will leverage your expertise in enterprise software sales and deep understanding of the higher education landscape to build strong relationships with key decision-makers, including CIOs, CTOs, provosts, and other senior administrators. This role requires a strategic approach to sales, a consultative selling style, and the ability to navigate complex procurement processes. You Will: Navigate complex Higher Education and School District procurement processes and cycles Identify and engage key stakeholders at colleges and universities, including executive leadership, IT, academic, and administrative teams Expectations for customer travel will be based on opportunities with a key customer, preferred at least 1x per quarter Understand and respond to Requests for Proposals (RFPs) and Requests for Quotes (RFQs) Build and maintain strong relationships with CIOs, IT Directors, Procurement Officers, and other key stakeholders Apply industry knowledge and research Travel onsite to key customers for executive presentations, user group presentations, and industry specific events Tailor sales pr

AWSGitAIGo
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📍 United States· Full-time
✓ Quality checkedCompany trend -90.5%

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The Role As a Staff Credit Policy Analyst for Home Loans will lead the design, governance, and continuous evolution of SoFi’s credit policy framework across Conforming, Government (FHA/VA/USDA), Closed-End Seconds (CES), and Portfolio products. This leader will own the strategic direction and operational oversight of credit policy development, ensuring all underwriting criteria are risk-aligned, investor-compliant, and digitally executable. You will serve as a key partner to Risk, Capital Markets, Product, and Operations—driving clarity, consistency, and scalability across all credit decisioning processes. In this role, you will provide strategic oversight of policy research, system automation, and audit readiness while fostering innovation in digital underwriting and credit enablement. What You’ll Do Credit Policy Leadership & Strategy Lead the end-to-end lifecycle of SoFi’s home lending credit policies, ensuring they align with enterprise risk appetite, investor standards, and business objectives. Define and manage the credit policy governance framework, including approval processes, documentation standards, and version control practices. Partner with senior leadership to identify emerging credit risk trends and recommend proactive policy adjustments. Oversee the roadmap for credit automation and deci

GitRestAIGo
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📍 San Mateo, CA, United States· Full-time
✓ High-confidence listingCompany trend -100%

From $293.8K/yr

Quick readStrong listing-quality and freshness signals

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. Who We Are: Every day, tens of millions of people from around the world come to Roblox to play, learn, work, and socialize in immersive digital experiences created by the community. Our vision is to build a platform that enables shared experiences among billions of users. This is what’s known as the metaverse: a persistent space where anyone can do just about anything they can imagine, from anywhere in the world and on any device. Join us and you’ll usher in a new category of human interaction while solving exceptional challenges that you won’t find anywhere else. What You’ll Do: Robux is Roblox’s Virtual Currency: it’s how Users buy virtual items and how Creators earn a living. The Economy Platform team is the owner for all systems powering Robux transactions and has the goal of maintaining Roblox’s Economy healthy and vibrant. As a Principal Software Engineer for Virtual Economy Platform, you will be responsible for improving and scaling Roblox core monetization systems. You will report to Virtual Economy’s Senior Engineering Manager. The scope of Economy’s team includes the several Purchasing, Pricing and Payout systems. Those systems enable developers to monetize their game

AWSGitAIGo
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📍 San Mateo, CA, United States· Full-time
✓ High-confidence listingCompany trend -100%

From $295.3K/yr

Quick readStrong listing-quality and freshness signals

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a Principal Software Engineer on the Sharing team, you will lead large, multi-team initiatives with long-term technical vision and group-level impact. You will be expected to define and drive the platform-wide strategy powering how millions of users capture, share, and discover content on Roblox. In this role, you will set engineering standards, mentor senior engineers, and serve as a key architect of our long-term technical direction. You Will Drive Strategy & Execution: Own the outcome of complex, business-critical programs spanning several teams, often lasting years. Innovate at Scale: Develop and drive a multi-year technical vision for content creation and sharing, anticipating scale, technology, and business evolution. Elevate Reliability: Lead high-severity incident response across groups; drive durable systemic solutions that improve reliability and velocity. Architect Foundations: Regularly improve shared infrastructure and foundational systems, introducing frameworks that uplift development speed across the organization. Align Teams: Aligns multiple teams on shared technical direction, producing detailed design docs, phased roadmaps, and planning models that balance short an

JavaAWSGitAI
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📍 San Mateo, CA, United States· Full-time
✓ High-confidence listingCompany trend -100%
Quick readStrong listing-quality and freshness signals

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a Business Operations (BizOps) Associate, you will be the ultimate data expert and thrive on solving analytical problems, driving operational insights, and communicating solutions directly to the senior team. You'll help define and drive strategic, operational and organizational optimizations across the company. The BizOps team works on important operational projects including user growth, user engagement and monetization, strategic partnerships, and the Roblox developer community. The team will work with a broad array of departments including Product, Business Development, Engineering, Marketing, People, FP&A and Developer Relations. Experience in an analytical role (i.e., investment banking, management consulting, corporate development) and an understanding of finance and the public markets is preferred. A willingness to be mentored and learn aspects of the business will be essential for success in the role, as will be the ability to exhibit autonomy in your analysis and mastery of the material. You will report into our Senior Manager, Business Operations. This full-time, hybrid position is located at our headquarters in San Mateo, California. You Will: Become an expert on Roblox's

SQLAWSGitAI
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📍 San Mateo, CA, United States· Full-time
✓ High-confidence listingCompany trend -100%

From $293.8K/yr

Quick readStrong listing-quality and freshness signals

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a Principal Enterprise Security Engineer, you will advance Roblox’s Enterprise Security strategy by shaping and evolving security architecture in alignment with business objectives. You will lead the design, deployment, and governance of security solutions that safeguard Roblox’s corporate infrastructure while enabling scalable, secure operations. Partnering cross-functionally with Corporate Engineering and Trust & Safety, you will translate organizational priorities into resilient security capabilities that balance risk, compliance, and productivity. You will join the Platform, Enterprise, and Application Security group, reporting directly to the Senior Manager of Enterprise Security Engineering. You'll partner with security professionals across the InfoSec team, and work cross-functionally with teams throughout Roblox to drive security initiatives that scale with our business. You will: Define and maintain enterprise-wide security standards and principles that guide how security is implemented across business workflows, ensuring consistency, scalability, and alignment with organizational risk posture. Lead and drive initiatives across core security domains, including Endpoint Secur

AWSGitAIGo
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📍 San Mateo, CA, United States· Full-time
✓ High-confidence listingCompany trend -100%

From $326.1K/yr

Quick readStrong listing-quality and freshness signals

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a Principal Security Software Engineer on the Production IAM team, you will set the technical direction for how identity and access work across Roblox's production infrastructure, from the mTLS-based identity that services use to authenticate to one another, to the privileged access controls that govern how engineers reach production. The team is accountable for Roblox's machine and workload identity platform, its centralized authorization engine, its production access management platform, production PKI and certificate lifecycle, and just-in-time privileged access for engineers. As an individual contributor in Production IAM, you will define multi-year strategy, drive alignment across Roblox Platform, mentor senior and staff engineers, and personally build the hardest parts of these systems. As AI agents become first-class actors in production, you will also help pioneer how they get identity, prove who they are, and receive safely-scoped access. You will Lead the architecture for production identity and access. Define and evolve the end-to-end design for machine, workload, human, and AI-agent identity across our hybrid on-prem and cloud fleet, making secure access invisible when

PythonJavaAWSGit
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📍 San Mateo, CA, United States· Full-time
✓ High-confidence listingCompany trend -100%

From $295.3K/yr

Quick readStrong listing-quality and freshness signals

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. Join Roblox as an Engineering Manager of Application Security and lead a team responsible for improving the security of our products, services, and development ecosystem. In this role, you will drive security across the software lifecycle, partnering with engineering teams to identify risks, improve secure development practices, and build scalable solutions that protect Roblox at scale. You will balance hands-on security work with longer-term investments in automation, tooling, and developer enablement. You will work closely with engineering, infrastructure, and security teams to reduce risk while enabling teams to move quickly and safely. This role reports to the Senior Manager of Application Security and is based in San Mateo with a hybrid schedule. You Have: 8+ years of experience in Information Security 2+ years of experience managing engineers Strong background in Application Security or Product Security Experience driving security programs across the software development lifecycle Solid understanding of common vulnerabilities (e.g., OWASP Top 10) and secure coding practices Experience working closely with engineering teams in modern environments (cloud, microservices, CI/CD) Prov

AWSCI/CDGitMicroservices
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📍 San Mateo, CA, United States· Full-time
✓ High-confidence listingCompany trend -100%

From $295.3K/yr

Quick readStrong listing-quality and freshness signals

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. We are seeking an Engineering Manager to lead a critical area of Roblox Creator Success focused on Creator Analytics. This role requires strong technical leadership, sound engineering judgment, and the ability to lead through complex technical challenges. The ideal candidate brings experience in analytics platforms, experimentation systems, or large-scale data products, and is comfortable leading high-performing engineering teams. This role will be based in our San Mateo, CA headquarters (hybrid with Tues–Thurs onsite days). You Will: Own the technical direction and delivery of major investments across Creator Analytics systems. Set and uphold a high engineering quality bar. Lead a team of senior engineers across frontend, backend, and fullstack development. Drive alignment and execution across related partner teams including Product and Data Platform. Partner with senior engineering leadership to translate long-term technical strategy into durable roadmaps and execution plans. Help shape Creator Analytics into a best-in-class analytics platform for both emerging creators and professional developers. You Have: 8+ years of engineering experience, including work on large-scale and long-lived

AWSGitAIGo
R
📍 San Mateo, CA, United States· Full-time
✓ High-confidence listingCompany trend -100%

From $109.2K/yr

Quick readStrong listing-quality and freshness signals

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. We're seeking a talented Senior 3D Animator to join our team at Roblox for a 6-month engagement. You'll focus on creating high-quality, foundational character animations for the Roblox platform—specifically basic ability and locomotion sets that bring avatars to life with polish and personality. This is an exciting opportunity to contribute directly to core Roblox avatar experiences used by millions of players worldwide. You Will: Create and refine a suite of standard locomotion and ability animations, including: Idle poses (variations for personality/stance) Walk, run, sprint cycles Jump, land, fall animations Other basic movement/ability actions as needed Deliver clean, weighty, and expressive animations optimized for Roblox's avatar system (R15 preferred) Iterate quickly based on feedback from animation leads, designers, and engineers Export animations properly for Roblox Studio integration (using compatible formats and best practices) Use SyncSketch (or similar) for review and approval workflows You Have: Strong experience in character animation , with a focus on creating believable, game-ready locomotion and action animations Excellent acting skills through motion—conveying emotio

AWSGitAIGo
R
📍 San Mateo, CA, United States· Full-time
✓ High-confidence listingCompany trend -100%

From $293.8K/yr

Quick readStrong listing-quality and freshness signals

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. We are seeking a highly skilled and experienced Engineering Manager to join our Engine UI team. In this role, you will be responsible for leading the development of our state-of-the-art game engine, building out User Interface capabilities across all of Roblox. No matter the platform, be it mobile, desktop or consoles, you will help enable our game developers to unlock, accelerate, and promote the creation of high quality, performant UI that empowers meaningful interaction. You Will: Lead the development on our C++ engine code that powers the foundational UI features in the world’s most popular games, as well as the Roblox App and Roblox Studio Take lead in authoring and reviewing API proposals to expose UI capability to Luau; our fast, Lua-derived scripting language that powers user-generated creation Manage Senior Engineers and provide technical guidance Work closely with our game developer community to help achieve their creative vision Have fun learning about what makes Roblox an amazing platform and place to work, while supplying to industry leading technologies You have: 8+ years of professional development experience and 5+ years of management experience Fluent programmin

AWSGitAIC++
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