Senior Technical Services Engineer in United States

About Pinecone Pinecone is the knowledge infrastructure for AI at scale. Its leading vector database and knowledge engine, Pinecone Nexus, power accurate, performant AI applications for more than 9,000 customers and 800,000 developers worldwide. Pinecone's mission is to make AI knowledgeable. Pinecone is based in New York and raised $138M in funding from Andreessen Horowitz, ICONIQ, Menlo Ventures, and Wing Venture Capital. About the Team and Role: We are hiring a senior/staff software engineer to help design and build core components of our next-generation knowledge retrieval system built for the AI era – search and retrieval infrastructure that powers high-quality, scalable, and enterprise-grade agentic systems. You’ll build the framework that allows our customers to connect knowledge–synthesized from structured and unstructured data–to modern LLM-powered applications, leveraging the world’s best-in-class vector DB supporting semantic search and hybrid retrieval. This role is ideal for someone who loves backend system architecture, distributed systems, and applied AI infrastructure. It is a high impact role with significant ownership across architecture, performance, and system reliability. Responsibilities: Design and build scalable platform components leveraging advanced retrieval via query planning, semantic and hybrid search, metadata-aware search, and LLM generation Design and build optimized indexing pipelines for structured and unstructured data Build backend services for semantic and hybrid retrieval, knowledge graph construction, and retrieval orchestration Improve retrieval quality through evaluation and observability frameworks Design APIs for internal and external user and agentic consumers Optimize latency, throughput and cost across large-scale inference and retrieval workloads Drive technical direction for reliability and security What You’ll Bring to the Table: To thrive in this role, you don't need to check every single box, but you should be deep

About Pinecone Pinecone is the knowledge infrastructure for AI at scale. Its leading vector database and knowledge engine, Pinecone Nexus, power accurate, performant AI applications for more than 9,000 customers and 800,000 developers worldwide. Pinecone's mission is to make AI knowledgeable. Pinecone is based in New York and raised $138M in funding from Andreessen Horowitz, ICONIQ, Menlo Ventures, and Wing Venture Capital. About the Team and Role: We are hiring a senior/staff software engineer to help design and build core components of our next-generation knowledge retrieval system built for the AI era – search and retrieval infrastructure that powers high-quality, scalable, and enterprise-grade agentic systems. You’ll build the framework that allows our customers to connect knowledge–synthesized from structured and unstructured data–to modern LLM-powered applications, leveraging the world’s best-in-class vector DB supporting semantic search and hybrid retrieval. This role is ideal for someone who loves backend system architecture, distributed systems, and applied AI infrastructure. It is a high impact role with significant ownership across architecture, performance, and system reliability. Responsibilities: Design and build scalable platform components leveraging advanced retrieval via query planning, semantic and hybrid search, metadata-aware search, and LLM generation Design and build optimized indexing pipelines for structured and unstructured data Build backend services for semantic and hybrid retrieval, knowledge graph construction, and retrieval orchestration Improve retrieval quality through evaluation and observability frameworks Design APIs for internal and external user and agentic consumers Optimize latency, throughput and cost across large-scale inference and retrieval workloads Drive technical direction for reliability and security What You’ll Bring to the Table: To thrive in this role, you don't need to check every single box, but you should be deep

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. About the role: Help power the development of Replit Agent as an engineer in the Replit Cloud organization. The Replit Cloud team builds Replit’s first party cloud infrastructure so users can build, scale, and succeed entirely on Replit. They manage databases, application storage, app publishing and hosting, development/production environment splitting, custom domains, and more. By having a set of first party services that integrate seamlessly, you will power one of Replit’s key product differentiators. You will: Work closely with designers and product managers, to quickly iterate on Replit Cloud to continually grow and improve the product. Drive full-stack feature development from conception to deployment, taking ownership of key product initiatives. Contribute to architectural decisions that shape the future of our product. Ship product and build infrastructure as a true full stack builder using: TypeScript, React, CSS, Postgres, Go, and Terraform. Examples of what you could do: Leverage our unique cloud infrastructure to build differentiated full product experiences, helping non-technical or semi-technical users remove roadblocks to success. Leverage AI agents to proactively optimize or suggest app improvements on latency, reliability, SEO, and more. Be part of engineering leadership, steering teams towards the highest impact work and supporting initiatives across the company. Required skills and experience: Bachelor’s degree in Computer Science or related field, OR equivalent real-world experience in engineering roles. Comfortable building with our tech stack: TypeScript, React, Go Preferred Qualifications Experience building user facing platform as a service products. Experience with AI/agentic systems. Previous e

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam. Plaid’s mission is to unlock financial freedom for everyone by making money movement and access to financial data simple and secure. As a Software Engineer, you will design and build the systems that power how millions of people connect to their finances. You will work across the stack, from reliable backend services and APIs to intuitive applications that bring those systems to life. You will collaborate with engineers, product managers, and designers to ship products that make financial services more accessible and transparent. At Plaid, engineers take ownership early, grow quickly, and see their work reach millions of users. Responsibilities: Design & Development: Build and maintain backend services with a focus on performance, reliability and scalability. Collaboration: Work closely with product managers and other stakeholders to define and implement new features that meet product and customer needs. Code Quality: Write clean, maintainable and efficient code. Testing & Debugging: Develop automated tests to ensure the quality and reliability of the codebase. Troubleshoot and resolve issues. Engage in hands-on coding and architectural design, setting and maintaining high technical standard

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam. Plaid’s mission is to unlock financial freedom for everyone by making money movement and access to financial data simple and secure. As a Software Engineer, you will design and build the systems that power how millions of people connect to their finances. You will work across the stack, from reliable backend services and APIs to intuitive applications that bring those systems to life. You will collaborate with engineers, product managers, and designers to ship products that make financial services more accessible and transparent. At Plaid, engineers take ownership early, grow quickly, and see their work reach millions of users. Responsibilities: Design & Development: Build and maintain backend services with a focus on performance, reliability and scalability. Collaboration: Work closely with product managers and other stakeholders to define and implement new features that meet product and customer needs. Code Quality: Write clean, maintainable and efficient code. Testing & Debugging: Develop automated tests to ensure the quality and reliability of the codebase. Troubleshoot and resolve issues. Engage in hands-on coding and architectural design, setting and maintaining high technical standard

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam. Plaid’s mission is to unlock financial freedom for everyone by making money movement and access to financial data simple and secure. As a Software Engineer, you will design and build the systems that power how millions of people connect to their finances. You will work across the stack, from reliable backend services and APIs to intuitive applications that bring those systems to life. You will collaborate with engineers, product managers, and designers to ship products that make financial services more accessible and transparent. At Plaid, engineers take ownership early, grow quickly, and see their work reach millions of users. Responsibilities: Design & Development: Build and maintain backend services with a focus on performance, reliability and scalability. Collaboration: Work closely with product managers and other stakeholders to define and implement new features that meet product and customer needs. Code Quality: Write clean, maintainable and efficient code. Testing & Debugging: Develop automated tests to ensure the quality and reliability of the codebase. Troubleshoot and resolve issues. Engage in hands-on coding and architectural design, setting and maintaining high technical standard

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a Senior Software Engineer on our Ads Platform team, you will architect and build foundational ads systems that are capable of reliably serving Roblox’s massive scale. You will drive performance improvements to our ads serving and delivery infrastructure, while expanding our systems to support a variety of new and immersive ads experiences. Your scope will span across multiple teams and require close collaboration with engineers across ML, backend, and analytics to shape the future of ads infrastructure at Roblox. This role is a great fit for you if you are proficient in managing large scale systems and data-driven applications and have a zeal for developing inspiring, easily maintainable, and reusable code. Join our highly skilled and rapidly growing team and make a significant impact at Roblox. This position will report to our Senior Engineering Manager and require you to work onsite at our HQ in San Mateo, CA Tuesdays to Thursdays. You Will: Build and ship best-in-class Ads products used by hundreds of millions of users. Develop backend services that scale to billions of products and transactions. Be a tech lead and mentor junior engineers Self-organize and take ownership of projects

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. Who We Are: Roblox is reimagining the way people come together to connect, create, and express themselves. To support our massive scale, we are powered by thousands of microservices. The Application Networking team connects and secures these services, building ingress gateways, managing the service mesh, and enabling seamless communication across Roblox’s hybrid on-prem and cloud infrastructure. We are executing on Cloud Bursting, a strategic initiative to enable Roblox’s core services to transparently burst from on-prem data centers to the cloud, allowing us to handle historical peak concurrent players and survive regional failures. You will join our Service Mesh team to build the networking fabric that makes this possible. You Will: Design and build the service mesh infrastructure that enables communication across Roblox’s hybrid Kubernetes and Nomad environments, supporting billions of daily requests. Drive the integration of service mesh with Kubernetes, ensuring reliable sidecar injection, mTLS, traffic policies, and observability for production workloads. Build the networking foundation for Cloud Bursting, enabling Roblox’s top services to transparently burst from on-prem data

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. The Data Access team within Infra / Storage builds EaaS (Entities-as-a-Service), Roblox’s large-scale managed OLTP access and management platform powering tens of millions of QPS across thousands of services. EaaS abstracts the complexity of distributed databases and caching systems behind a consistent and productive developer experience, enabling teams across Roblox to safely build and operate stateful systems at massive scale without requiring deep database expertise. The team operates at the intersection of distributed systems engineering, reliability engineering, and platform architecture — solving hard infrastructure problems that directly impact Roblox-wide scale and stability. As a Senior Software Engineer you will work on some of Roblox’s hardest backend infrastructure challenges around scalability, reliability, workload governance, adaptive flow control, and distributed systems. You Will Build and evolve EaaS, Roblox’s managed OLTP access platform powering tens of millions of QPS across hundreds of services. Design infrastructure that abstracts distributed databases and caching systems behind a consistent, safe, and highly productive developer experience. Drive reliability and scal

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. You'll build the agentic AI system that powers creation for millions of Roblox creators. The Assistant team is converging Studio Assistant (desktop) and Build (mobile) into a single cloud-native architecture — one harness, one tool set, one eval framework. You'll work across the full stack: cloud orchestration, LLM integration and model routing, tool/skill execution, and the creator-facing client. The system orchestrates multi-step creation workflows end-to-end: planning, code generation, asset creation, and automated testing. You Will: Help and understand the needs of the community that uses our software, from beginning artists to professional scripters and designers. Take ownership and responsibility for designing, building, testing, and deploying services within the Roblox ecosystem. Work on a variety of unique technical challenges within complex systems. Be a technical bar-raiser for high code quality, architectural designs, and long-term planning. Develop fellow engineers on the team. You Have: 5+ years of experience shipping high-complexity software and supporting mission-critical applications at scale. Experience architecting, designing, and leading implementation across a wide range

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a Senior Software Engineer on the Orchestration pod within Engine Productivity, you'll design and run the platform that executes large-scale end-to-end and integration tests, running the real, shipping client on real hardware, across Roblox's data centers, cloud, and our own device labs, so our engineering teams can ship the engine, clients, Studio, and more with speed and confidence. Every Roblox engine, client, and Studio change, along with the experiences built on top of them, should ship with confidence, and the Orchestration team is the layer that makes that possible. We build large-scale distributed services that turn thousands of test suites into a reliable, push-button pipeline: fanning work out across fleets of machines and real devices, moving artifacts to where they're needed, managing single- and multi-client test state, and giving test owners and maintainers a system to validate their own runs. It looks a lot like building a specialized cloud platform, with capacity-aware scheduling, isolation and sandboxing, and smart retry and backoff, plus the classic distributed systems problems (fairness, efficiency, failure handling, and reliability) at Roblox scale. You Will: Design a

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a Senior Software Engineer on our Release Engineering team, you will build the systems that hundreds of engineers across Roblox use every day to safely ship code to tens of millions of concurrent players. Your work will empower teams to ship bold, high-impact changes quickly and confidently on every device Roblox runs on. If you enjoy building developer-facing infrastructure where reliability and blast radius directly impact end-users, you will be right at home on our growing team. You Will: Design and develop backend services and automation that power our release and experimentation process across desktop, mobile, console, VR, and servers Work in C++ engine code to improve telemetry reporting, enhance feature rollout and automatic abort capabilities, and extend release functionality Build progressive client and server rollout, regression detection, and automated rollback systems that keep our weekly multi-platform releases safe at scale Work directly with engineering customers to turn pain points into durable, flexible, and safe-by-default tooling You Have: 5+ years building backend services with C#, Python, TypeScript, or similar Familiar with and comfortable working with C++ Familiar

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a senior software engineer on the Cell Platform team at Roblox, you will build systems that Roblox engineers use to create and deploy resources onto Kubernetes. Our engineers deploy their services in a complex, hybrid, multiple-cluster, K8s environment. The Cell Platform manages this complexity for our users, with tools, APIs, K8s controllers, and UX, simplifying infrastructure for our internal customers. You Have: A desire to work on critical, large-scale distributed systems An appreciation of observability and instrumentation and tooling to make your life easier 3+ years of experience as software engineer Bachelor's degree in Computer Science or an equivalent field You will: Build our Roblox-wide control plane using Kubernetes primitives (and plenty of custom resources) Work on the interface of the few hundred person infrastructure organization to the thousands of Roblox engineers Write and review high quality code and tests (largely Golang) Work on a team that cares about inclusivity and shipping For roles that are based at our headquarters in San Mateo, CA: The starting base pay for this position is as shown below. The actual base pay is dependent upon a variety of job-related

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a Senior Software Engineer on the Communications team, you'll own the backend systems that power chat and messaging for millions of players on Roblox and support billions of messages per day. Your day-to-day will focus on building and scaling the infrastructure that makes in-game communication fast, safe, and reliable. That means driving architectural decisions, creating communication modes that don't exist yet, and defining developer-facing APIs so creators can build richer experiences. You'll work closely with frontend engineers, platform, product, and design, and you'll have real influence over the technical and product direction of the team. If you're an experienced engineer who gets excited about large-scale distributed systems and wants to shape the way millions of people connect inside virtual worlds, we'd love to talk. You Will Build and scale backend infrastructure for millions of concurrent users, architecting high-throughput distributed services, integrating ML models, and enabling rapid product experimentation Equip creators with the APIs and tools to build deeply integrated social experiences in their games Own projects end-to-end: from design and architecture through produc

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. Team Creator Services Machine Intelligence Team : The Machine Intelligence team is building an NPC system that can (1) play any Roblox game and (2) perform real-time inference efficiently enough to support deployment to all Roblox players. ML Platform Team : The Foundation AI Group is on a mission to establish Roblox as the standard for 3D foundational models (3DFMs), democratizing creation by making it simple for anyone to generate high-quality, immersive 3D experiences using AI. The AI Platform team is a foundational part of this vision, supporting hundreds of ML use cases and billions of inferences daily across Discovery, Safety, Engine, and more. We are seeking exceptional PhD new graduates to drive innovation across three critical areas: AI Platform, Distributed Inference Systems. What You Will Do As a Senior Machine Learning Engineer, you will be a key contributor to building the cutting-edge systems that power AI at Roblox. Creator Services Machine Intelligence Team Develop Scale Data Pipelines: Design, build and maintain robust data pipelines to collect complex 3D game states and real-time player actions across the platform. Train Novel Architectures: Solve the feature e