At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 ClickUp is seeking a talented and experienced Senior Search Engineer to join our team and help revolutionize our search capabilities. As a key member of our engineering team, you'll be responsible for optimizing and enhancing our search functionality, which is a critical feature of our platform and underpins our AI efforts. Your impact at ClickUp As a Senior Engineer on the Search squad, you'll be responsible for designing, optimizing, and scaling our search infrastructure. Our platform is built as backend services on top of Postgres and OpenSearch, focused on real-time search ingestion and serving. You'll work hands-on with these systems to ensure users can instantly find exactly what they need across their workspace. Your expertise will directly contribute to making ClickUp the most intuitive and responsive productivity platform available. Core Responsibilities Design and implement robust search solutions that scale with our rapidly growing user base Improve search relevance, accuracy, and speed to deliver the most relevant results to users at blazing fast speeds Improve our real-time indexing pipelines to ensure search results remain up-to-date Create measurement frameworks to evaluate and improve search quality Build and enhance vector search capabilities to power next-generation search experiences Collaborate with AI, backend, and product teams to integrate search into new features Troubleshoot complex search-related issues at scale Design and implement robust search solutions that scale with our rapidly growing user base Improve search relevance, accuracy, and speed to deliver the most relevant r
Jobs in United States
Service Account Manager Support in United States
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Explore current service account manager support jobs across United States. Filter by work mode, employment type, experience, department, date posted and distance.
At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 Role Overview: We are seeking a skilled and experienced Senior AI Engineer – AI Platform to join our ClickUp Engineering team. In this role, you will play a critical part in both building the core AI platform and directly applying large language models (LLMs) to deliver intelligent features across ClickUp. You will focus on backend systems that enable scalable, reliable, and secure AI-powered capabilities, while also working hands-on with LLMs to solve real user problems and drive product innovation. Key Responsibilities: Architect, design, and implement scalable AI platform services that support the deployment, orchestration, and lifecycle management of LLMs and other AI models. Apply LLMs and other AI technologies directly to build and enhance ClickUp’s intelligent features, working closely with product and engineering teams to deliver impactful solutions. Build and maintain robust APIs and backend systems that enable seamless integration of AI-powered features into ClickUp’s core platform. Develop infrastructure for model serving, monitoring, logging, and automated evaluation to ensure high reliability and performance of AI services in production. Integrate with multiple LLM providers (e.g., OpenAI, Anthropic, Google) and manage model selection, routing, and fallback strategies for optimal performance and cost. Drive the adoption of best practices in AI privacy, security, and compliance, including data anonymization, secure data handling, and regulatory adherence. Optimize platform performance, scalability, and cost-efficiency, leveraging cloud-native technologies and distributed systems. Stay curre
At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 Role Overview: We are seeking a highly skilled Staff AI Engineer – AI Platform to join our ClickUp Engineering team. In this role, you will play a critical part in both building the core AI platform and directly applying large language models (LLMs) to deliver intelligent features across ClickUp. You will focus on backend systems that enable scalable, reliable, and secure AI-powered capabilities, while also working hands-on with LLMs to solve real user problems and drive product innovation. Key Responsibilities: Architect, design, and implement scalable AI platform services that support the deployment, orchestration, and lifecycle management of LLMs and other AI models. Apply LLMs and other AI technologies directly to build and enhance ClickUp’s intelligent features, working closely with product and engineering teams to deliver impactful solutions. Build and maintain robust APIs and backend systems that enable seamless integration of AI-powered features into ClickUp’s core platform. Develop infrastructure for model serving, monitoring, logging, and automated evaluation to ensure high reliability and performance of AI services in production. Integrate with multiple LLM providers (e.g., OpenAI, Anthropic, Google) and manage model selection, routing, and fallback strategies for optimal performance and cost. Drive the adoption of best practices in AI privacy, security, and compliance, including data anonymization, secure data handling, and regulatory adherence. Optimize platform performance, scalability, and cost-efficiency, leveraging cloud-native technologies and distributed systems. Stay current with ad
From $10K/yr
About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the Role We are looking for a Financial Partnerships Manager to join our team to shape and build Ramp's international and cross border payment strategy. You will help Ramp expand and deepen our partnerships with banks, fintechs, & card networks to grow our global capabilities across all of our financial products including cards, payments, and treasury. You will play a critical role in i) expanding our customer base globally and ii) expanding our product set to existing customers by bringing them local financial services in new markets. We're looking for someone with international and/or cross-border payments experience who enjoys working at a fast pace, is excellent at building relationships, is detail-oriented when managing complex projects, and is skilled at getting cross-functional teams to work toward a unified and measurable goal. This role will involve close partnership with our cross-functional partners across product, engineering, legal, risk, compliance, marketing, and finance teams, as we work closely with strategic financial par
About Pinecone Pinecone is the knowledge infrastructure for AI at scale. Its leading vector database and knowledge engine, Pinecone Nexus, power accurate, performant AI applications for more than 9,000 customers and 800,000 developers worldwide. Pinecone's mission is to make AI knowledgeable. Pinecone is based in New York and raised $138M in funding from Andreessen Horowitz, ICONIQ, Menlo Ventures, and Wing Venture Capital. About the Team and Role: We are hiring a senior/staff software engineer to help design and build core components of our next-generation knowledge retrieval system built for the AI era – search and retrieval infrastructure that powers high-quality, scalable, and enterprise-grade agentic systems. You’ll build the framework that allows our customers to connect knowledge–synthesized from structured and unstructured data–to modern LLM-powered applications, leveraging the world’s best-in-class vector DB supporting semantic search and hybrid retrieval. This role is ideal for someone who loves backend system architecture, distributed systems, and applied AI infrastructure. It is a high impact role with significant ownership across architecture, performance, and system reliability. Responsibilities: Design and build scalable platform components leveraging advanced retrieval via query planning, semantic and hybrid search, metadata-aware search, and LLM generation Design and build optimized indexing pipelines for structured and unstructured data Build backend services for semantic and hybrid retrieval, knowledge graph construction, and retrieval orchestration Improve retrieval quality through evaluation and observability frameworks Design APIs for internal and external user and agentic consumers Optimize latency, throughput and cost across large-scale inference and retrieval workloads Drive technical direction for reliability and security What You’ll Bring to the Table: To thrive in this role, you don't need to check every single box, but you should be deep
About Pinecone Pinecone is the knowledge infrastructure for AI at scale. Its leading vector database and knowledge engine, Pinecone Nexus, power accurate, performant AI applications for more than 9,000 customers and 800,000 developers worldwide. Pinecone's mission is to make AI knowledgeable. Pinecone is based in New York and raised $138M in funding from Andreessen Horowitz, ICONIQ, Menlo Ventures, and Wing Venture Capital. About the Team and Role: We are hiring a senior/staff software engineer to help design and build core components of our next-generation knowledge retrieval system built for the AI era – search and retrieval infrastructure that powers high-quality, scalable, and enterprise-grade agentic systems. You’ll build the framework that allows our customers to connect knowledge–synthesized from structured and unstructured data–to modern LLM-powered applications, leveraging the world’s best-in-class vector DB supporting semantic search and hybrid retrieval. This role is ideal for someone who loves backend system architecture, distributed systems, and applied AI infrastructure. It is a high impact role with significant ownership across architecture, performance, and system reliability. Responsibilities: Design and build scalable platform components leveraging advanced retrieval via query planning, semantic and hybrid search, metadata-aware search, and LLM generation Design and build optimized indexing pipelines for structured and unstructured data Build backend services for semantic and hybrid retrieval, knowledge graph construction, and retrieval orchestration Improve retrieval quality through evaluation and observability frameworks Design APIs for internal and external user and agentic consumers Optimize latency, throughput and cost across large-scale inference and retrieval workloads Drive technical direction for reliability and security What You’ll Bring to the Table: To thrive in this role, you don't need to check every single box, but you should be deep
From $10K/yr
About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the Role Ramp is, at its core, a fintech company. Our financial infrastructure enables us to issue cards, move money globally, and manage treasury flows for our customers. Stablecoins are emerging as a critical lever to make these flows faster, cheaper, and more accessible. We are looking for a Software Engineer to join our engineering team with a dedicated focus on stablecoin-based payment and treasury systems. In this role, you will act as both a technical owner and multiplier: working on core stablecoin services, ensuring secure and reliable integrations with external partners, and guiding Ramp’s evolution toward next-generation fintech solutions. Our ideal candidate combines deep curiosity about eventually consistent distributed systems with strong financial infrastructure experience, thrives in highly regulated and mission-critical environments, and has a passion for diving into new problem spaces. What You'll Do Help build & scale Ramp’s stablecoin-based payment and treasury infrastructure Partner with external providers and internal
At Linear, we're building the product development system for teams and agents. AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requires. Founded in 2019, Linear has become the platform of choice for more than 40,000 companies (including OpenAI, Coinbase, and Ramp) to plan, build, and ship their products. Today, our team is distributed across North America, Europe, and Australia, and we’re continuing to grow internationally. What unites us is relentless focus, fast execution, and a deep care for software craftsmanship. As Linear moves upmarket, the gap between deal close and successful enterprise rollout has become our most important surface area. We're hiring an Implementation Manager to own that gap. You will be the single point of accountability from signed contract through successful go-live, coordinating across CSM, Solutions Engineering, Customer Education, Sales, and the customer's own teams to make every enterprise rollout repeatable, on time, and high quality. Location & work mode Linear is a remote-first company, with optional co-working offices in San Francisco, New York, and London. This role is open to candidates based in North America. EST time zone is preferred for this position. We value deep focus and async collaboration, with intentional moments to connect in person through team off-sites, optional co-working, and occasional travel. What you'll do Own end-to-end implementation plans for enterprise customers: timeline, milestones, dependencies, risk, and stakeholder accountability Run the handoff from Sales at deal close in partnership with Customer Success and Solutions Engineering: validate services scope, timeline commitments, complexity signals, and migration readiness Coordinate workspace architecture, migration, and integration workstreams (SSO/SCIM, Slack, GitHub, Jira sync, custom integrations) across customer IT, Solutions Engineering, and engineering escalations Build the enablement calenda
From $10K/yr
About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. As Ramp’s founding Privacy engineer, you will build a privacy program that powers Ramp’s growth while earning trust from customers and prospects. What You’ll Do Build privacy-focused application primitives and integrate them into our existing products Partner with other engineering teams to design and deploy solutions which are inherently privacy-centric and secure Improve, implement, and deploy data retention and anonymization strategies across our environment Track shifting legal standards (alongside with Ramp’s Privacy Counsel) and update Ramp systems and processes to match What You Need Minimum of 4 years of experience building software Minimum of 2 years of experienced focused on platform, privacy, and/or security Desire to work in a fast-paced environment, continuously grow, and master your craft Ability to turn business and product ideas into engineering solutions Nice-to-Haves Working knowledge of data-protection legal requirements Experience with Python (Flask), React, and AWS (ECS, as well as other core services) Benefits available to all
Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. About the Role Join our Enterprise Platform team and build the infrastructure foundations that enable the world's largest organizations to run Replit within their security and compliance boundaries. As a Software Engineer on this team, you'll design and implement the deployment flexibility, networking capabilities, authorization systems, and data controls that enterprises require, from single-tenant architectures and private connectivity to custom policy enforcement and customer-managed encryption. You'll work at the intersection of cloud infrastructure and enterprise requirements, partnering with Platform Engineering, Security, and Sales to ship capabilities that unlock adoption at demanding organizations. What You'll Do Build enterprise deployment infrastructure: Design and implement single-tenant and dedicated deployment options, enabling customers to run Replit with the isolation guarantees their security posture requires. Implement private networking capabilities: Build VPC peering, private connectivity, and static IP configurations that allow enterprises to integrate Replit into their existing network architectures. Design authorization services: Build the authorization infrastructure that enforces custom enterprise policies; enabling fine-grained access controls, custom permission models, and policy enforcement that integrates with customers' existing identity and governance systems. Ship data protection features: Implement bring-your-own-key (BYOK) encryption, customer-managed keys, and data residency controls that give enterprises ownership over their most sensitive data. Develop infrastructure automation: Write Terraform modules and automation that enable reliable, repeatable enterprise deployments across reg
At Linear, we're building the product development system for teams and agents. AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requires. Founded in 2019, Linear has become the platform of choice for more than 40,000 companies (including OpenAI, Coinbase, and Ramp) to plan, build, and ship their products. Today, our team is distributed across North America, Europe, and Australia, and we’re continuing to grow internationally. What unites us is relentless focus, fast execution, and a deep care for software craftsmanship. We’re looking for experienced engineers who have shipped applied AI systems to production and want to define what the agent-native future looks like. We are building intelligence into the core of Linear, enabling the product to orchestrate coding, proactively move work forward, and power-up every software team. You’ll work closely with product and design to transform foundation models into structured, reliable workflows embedded deeply in the core of Linear. We care deeply about keeping Linear fast, intuitive, and opinionated—AI is no exception. Location & work mode Linear is a remote-first company, with optional co-working offices in San Francisco, New York, and London. This role is open to candidates based in the North America. You can work from anywhere within this region. We value deep focus and async collaboration, with intentional moments to connect in person through team off-sites, optional co-working, and occasional travel. What you'll do Build AI-powered product features that feel native, fast, and delightful to use Work with product and design to prototype and iterate on intelligent workflows and user interactions Design backend services to power natural language interfaces, smart suggestions, agentic workloads, and more Optimize prompts, fine-tune model behavior, and evaluate performance Help to guide our agent platform, allowing third parties to bring agents into the core Linear experience
Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. About the Role Join our Enterprise Platform team and build the infrastructure foundations that enable the world's largest organizations to run Replit within their security and compliance boundaries. As a Software Engineer on this team, you'll design and implement the deployment flexibility, networking capabilities, authorization systems, and data controls that enterprises require, from single-tenant architectures and private connectivity to custom policy enforcement and customer-managed encryption. You'll work at the intersection of cloud infrastructure and enterprise requirements, partnering with Platform Engineering, Security, and Sales to ship capabilities that unlock adoption at demanding organizations. What You'll Do Build enterprise deployment infrastructure: Design and implement single-tenant and dedicated deployment options, enabling customers to run Replit with the isolation guarantees their security posture requires. Implement private networking capabilities: Build VPC peering, private connectivity, and static IP configurations that allow enterprises to integrate Replit into their existing network architectures. Design authorization services: Build the authorization infrastructure that enforces custom enterprise policies; enabling fine-grained access controls, custom permission models, and policy enforcement that integrates with customers' existing identity and governance systems. Ship data protection features: Implement bring-your-own-key (BYOK) encryption, customer-managed keys, and data residency controls that give enterprises ownership over their most sensitive data. Develop infrastructure automation: Write Terraform modules and automation that enable reliable, repeatable enterprise deployments across reg
Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. About Replit Replit is building the world’s most ubiquitous AI coding agent. Replit Agent can be used by anybody to bring their ideas to life. Whether it’s an app for yourself, the next great startup idea, or a tool to make you more productive at work, Replit Agent can help build it. Replit is also the leader in secure vibe coding. We protect apps, give users features to manage security risks, and help them vibe code more safely. About the Role In this role you will build powerful tools that help product engineers iterate rapidly on the Agent experience and directly enhance the core Agent itself. You’ll bridge the gap between the AI team (working on the core Agent logic) and the UX team (crafting delightful Agent experiences), enabling both groups to excel within their specialties. This role blends systems engineering, developer experience and product engineering. We tackle complex challenges across the full stack, from browser-based interfaces to high-performance backends to Linux systems engineering. We’re looking for engineers who have a keen sense of the product experience and how to power it with performant systems. On this team, you’ll have the opportunity to grow your skills across our infrastructure and product, and to lead end-to-end efforts with meaningful impact. We value diverse perspectives and encourage candidates from all backgrounds and experiences to apply. You Will Build high-throughput backend applications and services, like streaming chat between user and agent. Design a collaborative "Multiplayer Computer" that lets humans and AI agents work together on shared shells, filesystems, and state—conflict-free and in real time. Develop infrastructure (frontend & backend) that empowers product enginee
Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. About the Role We're looking for a Product Engineer to join as an early member of our new Enterprise team. The consumer story has demonstrated Replit’s magic and now we are seeing use cases emerge in the B2B space that are ripe for innovation and growth. It is a critical area for our success this year and beyond. You can be part of the journey to build and scale features that help teams and organizations of any size be more productive with Replit. This is an opportunity to make meaningful impact and shape the culture and processes from the ground up. Working closely with cross-functional teams including product managers, designers, and AI engineers, you'll craft solutions that enable our customers to build, deploy, and share their applications seamlessly. This role requires both technical expertise and a deep understanding of user needs to deliver features that make an impact. In this role you will: Build and own features across the full stack that serve enterprise customers, from backend services to user-facing interfaces Design and implement scalable solutions for teams and organizations. This includes enterprise-readiness features like authentication, permissions, security, and compliance, as well as tools that improve team collaboration and drive adoption within an organization. Work directly with customers to understand their needs and iterate on solutions Contribute to technical decisions and architecture for the Enterprise platform Collaborate closely with Product, Design, and other Engineering teams to deliver high-quality experiences Mentor other engineers and raise the bar for engineering excellence Ship quickly and iterate based on customer feedback and usage data Required skills and experience: Strong full
At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. The Position Snowflake is seeking a Sr. Director, GTM Process & Operations to own our global GTM operating model, reporting to the SVP of Revenue Strategy and Operations. This executive role defines how Snowflake's revenue motion runs — setting business priorities and processes, leading AI and automation adoption across GTM workflows, and standardizing the Quote-to-Cash and field support functions that directly drive revenue velocity. You will own the operating cadence that connects GTM strategy to execution, lead cross-functional alignment across Sales, Finance, Legal, and Partner Operations, and manage a global team of Directors, Senior Managers, and specialists across QTC, Core Sales, and Shared Services. As a key leader in Snowflake's AI-native RevOps evolution, you will inherit a highly capable team and push it further — ensuring Snowflake's own revenue operations are the best proof point for Snowflake's technology. Key Responsibilities GTM Business Strategy & Operating Model Own GTM business priorities, processes, policies, and operating metrics across the revenue motion. Define field requirements and translate GTM strategy into clear business cases and outcome targets. Drive the operating cadence that connects strategy to execution. AI & Automation Adopti
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