Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Lead Software Engineer Our Purpose We connect and power an inclusive digital economy that benefits everyone, everywhere. We enable safe, simple, smart, and accessible transactions through secure data, strong networks, partnerships, and innovation. Our culture is driven by our Decency Quotient (DQ), fostering inclusion, respect, and diversity. We believe that diverse perspectives strengthen decision-making, drive innovation, and deliver better business outcomes. About the Role The Mastercard Authentication Program owns how consumer authentication works for both in-store and e-commerce transactional use cases. The primary purpose of this role is to develop and deliver best-of-breed authentication products for e-commerce transactional use cases that will drive uptake and penetration for the products and revenue for Mastercard. The authentication products that fall within this role’s responsibilities are ID Check, Token Authentication Service and Token Authentication Framework. If you want a challenging project that is changing the way people make payments, this is the role for you! Role As a Lead Software Engineer, you will be responsible for: • Design and develop secure, reliable, and scalable solutions for globally distributed customer-facing products • Support dev
Jobs in United States
Service And Engagement Executive Team Leader in United States
6,891 active opportunities · Updated October 2026
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Explore current service and engagement executive team leader jobs across United States. Filter by work mode, employment type, experience, department, date posted and distance.
Coder is looking for an experienced and detail-oriented IT Generalist to join our growing team. This is a full-time role ideal for someone who thrives in a fast-paced, hands-on environment. You’ll be the go-to person for user support, SaaS administration, and IT infrastructure, playing a key role in ensuring our team stays productive, secure, and well-equipped. You'll work closely with the larger IT team to keep things running smoothly - from onboarding new hires to managing devices and licenses to supporting SOC 2 compliance initiatives. If you're a strong communicator with a passion for IT operations and solving real problems for real people, this role is for you. This position follows a hybrid work model. Candidates should be local and able to work from our local office on a regular weekly basis, with scheduling flexibility. What you’ll do here Act as the first line of IT support for employees via Slack and our internal ticketing system Manage user onboarding/offboarding, including account provisioning through Okta and license management via our SaaS management systems Administer and maintain core tools like Google Workspace, Slack, Jamf, 1Password, and other business-critical SaaS apps Set up and manage macOS hardware inventory, including procurement, configuration, and asset tracking Support SOC 2 and GDPR compliance by following processes for access controls, audits, and data security Help scale IT operations as we grow - identify gaps, recommend tooling, and streamline support workflows Document processes and contribute to internal knowledge bases to improve self-service and transparency What we’re looking for Have 2-4 years of experience in IT support or systems administration Are proficient with Okta, Google Workspace, Slack, Zoom, and Apple device management (Jamf preferred) Are comfortable working independently in a remote environment and prioritizing across a variety of IT tasks Have a security-first mindset and understand the importance of access contro
At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Snowflake Support is committed to providing high-quality resolutions to help deliver data-driven business insights and results. We are a team of subject matter experts collectively working toward our customers’ success. We form partnerships with customers by listening, learning and building connections. Snowflake’s values are key to our approach and success in delivering world-class Support. Putting customers first, acting with integrity, owning initiative and accountability and getting it done are Snowflake core values and are reflected in everything we do. Snowflake’s Support team is expanding! We are looking for a Manager to lead our Escalation Management Team. As a Manager of Escalation Management, you will help our customers achieve their business goals by providing outstanding service and support to our most critical customers in their most important time of need. You possess an excellent track record of leading high-performance teams in multiple aspects, extensive experience in the areas of Technical Support and Support Escalations, and the proper skills to create operational, tactical and strategic goals for the Escalations organization. You have broad experience creating detailed proactive and reactive business models, analyses and processes all of which have fuele
From $110K/yr
You're the brains behind our work. You're ready to bring your knowledge from the classroom to the boardroom and Citi wants to help you get there. Whether it's honing your skills or building your network, we know that success can't come without growth. Our programs equip you with the knowledge and training you need to play a valuable role on your team and establish a long-term career here. At Citi, we value internal mobility, and career growth is not a question of if, but when. Citi's is looking for Full-Time Analysts to join the Investment Banking team in NAM. The Investment Banking group provides sector expertise and strategic advisory solutions, including mergers & acquisitions, capital raising and other strategic financings to corporate, financial service and public sector clients. We provide you with the knowledge and skills you need to succeed. We're committed to teaching you the ropes. The IB Analyst Program trains and grows key players in today's changing economic environment, and will equip you with the knowledge and training you need to help companies and governments raise capital in new and innovative ways. The 2-year Analyst Program starts in July and will kick off with six weeks of training. After the training, Analysts will be placed with one IB team to work with for the duration of the program. Analysts invited to stay on a third year can stay in their existing group or apply for a one-year rotation in another group at a domestic or international office, and are also eligible for promotion to Associate. Your time here will look something like this... * Collect and analyze company information to assist transactions; including conducting industry research, revising, and organizing financial data * Analyze financial data and develop financial models including company valuations, discounted cash flow analysis, financing, and comparative analyses
$230K – $260K/yr
Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About The Role Notion is accelerating investment in Partner and Consultant motions with the goal to scale growth meaningfully over the next several years. This role will lead strategy and execution across both self-service and sales-assisted business models, diving deep to support each motion while also working alongside business partners to drive program unification through mechanisms such as tiering, processes, systems, and incentive models. As Strategy & Operations Manager, you'll support Partner growth strategy design, translate strategies into annual investment plans, clear priorities and cross-functional dependencies, and help drive execution with velocity and rigor. You'll build and own core operating processes and frameworks — such as capacity and revenue models, reporting and KPI reviews — partnering with RevOps, Business Technology, Data, Finance, Product, and Go to Market teams to develop a strong operational foundation for the Partner program. Ultimately, you'll help our Partner Leadership team build programs that transform end user experience, accelerate Notion adoption, and drive ARR growth at scale. We’re looking f
Job Overview Wargaming’s Center for Player Insights is hiring an experienced UX Researcher to champion player needs and inform product decisions across live-service and in-development titles. You will partner closely with game teams, including UX Design, Game Design, Product Management, and Product Analytics, to frame research questions, select the most suitable methods, and run both in-lab and remote UX research studies. You’ll synthesize findings into clear, actionable recommendations that influence roadmaps and player experience quality. Reports to Director of Player Insights What will you do? Plan, design, and run research across the product lifecycle, including usability testing, playtesting, longitudinal or diary studies, concept testing, focus groups, and one-on-one interviews, both in person and remotely. Translate stakeholder questions into clear business goals and research objectives. Define research hypotheses and sampling plans. Manage studies end-to-end, including scoping, design, recruiting oversight, moderation, analysis, reporting, and presentations. Drive timelines and keep stakeholders aligned across multiple projects. Partner with Research Operations on participant recruitment and incentives, and lab or remote setups. Uphold research ethics and data privacy best practices. Synthesize and communicate actionable insights and recommendations tailored to game teams, ensuring findings are clear, prioritized, and easy to act on. Contribute to the Center for Player Insights’ research strategy and evangelize user-centric development across Wargaming. Stay current on industry trends and play Wargaming titles to build deep product understanding. Be willing to occasionally adjust working hours for participant availability with advance notice, including late evenings on weekdays. What are we looking for? 2+ years of hands-on UX or user research experience in a business environment, with demonstrated end-to-end ownership of studies, independently scopin
For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. The Grid Service and Platform Engineering team is looking for a highly motivated and collaborative Software Engineering Manager. This role involves leading the engineering of mission-critical, tier 0 service infrastructure, the foundational data platform that powers Smartsheet at scale. You will oversee services that handle millions requests per day, operate at 99.999% availability, and deliver low-latency, high-throughput performance for millions of customers worldwide. We are an agile team that operates iteratively, focused on building high-quality software and adhering to rigorous operational best practices across complex, cross-functional distributed systems. This full-time position reports to the Director, Engineering and can be located in our Bellevue, WA office, or you may work remotely from anywhere in the US where Smartsheet is a registered employer. You Will: Manage one or more related teams of 6–10+ software engineers, driving development of tier 0 grid services and platform infrastructure that millions of customers depend on daily. Own and uphold 99.999% service availability targets across critical platform services, embedding reliability engineering, incident management, and on-call rigor into team culture. Help architect and guide technical vision to evolve low-latency, high-throughput service platforms capable of sustaining millions requests per day with predictable, consistent performance under load. Guide and mentor engineers on distributed systems architecture, scalability patterns, and platform best pr
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary: This is an individual contributor role. The Senior Manager negotiates, executes, conducts high level review and analysis, dispute resolution and/or settlement negotiations of contracts. Works with larger and more complex, market/regional/national based groups/systems in accordance with company standards to maintain and enhance provider networks while meeting and exceeding accessibility, quality and financial goals and cost initiatives. The Senior Manager will be responsible for contracting and implementing fee for service and value-based agreements with key physician groups, facilities, and ancillary providers to support commercial and individual exchange networks. This person will also work collaboratively with Aetna and CVS departments to identify initiatives to improve physician performance and quality of care provided to our members. Recruits providers as needed to ensure attainment of network expansion and adequacy targets. Accountable for cost arrangements within defined groups. Collaborates cross-functionally to manage provider compensation and pricing development activities, submission of contractual information, and the review and analysis of reports as part of negotiation and reimbursement modeling activities. What You’ll Do Lead end-to-end contract negotiations, execution, and analysis with a focus on hospital, ph
Become a part of our caring community The Network Operations Coordinator 4 manages provider data for health plans including but not limited to demographics, rates, and contract intent. Manages provider audits, provider service and relations, credentialing, and contract management systems. Executes processes for intake and manage provider perceived service failures. Decisions are regarding the daily priorities for an administrative work group and/or external vendors including coordinating work activities and monitoring progress towards schedules/goals, and often oversees work of others and/or is the primary administrative owner of a main process, program, product or technology. Works within broad guidelines with little oversight. Use your skills to make an impact Required Qualifications Minimum of 2 years of provider relations experience, healthcare services or related experience Minimum of 1 year of experience managing mid to large scale projects Intermediate experience in Microsoft Word, Outlook, Excel (VLOOKUP’s, lateral lookups & ability to manipulate data) and TEAMS Ability to accommodate a work schedule following Central Standard Time zone hours Preferred Qualifications Advanced experience with Microsoft Excel Provider contract interpretation experience Previous account management or project management Knowledge of medical claims Work at Home Requirements: To ensure Home or Hy
We anticipate the application window for this opening will close on - 16 Oct 2026 Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact. A Day in the Life The Quality Engineering function within Service and Repair is responsible for ensuring compliance, product quality, supplier quality technical support and continuous improvement across service center and field service operations. This team partners closely with Engineering, Regulatory, Supplier Quality, Post-Market Quality, and Operating Units to support quality system requirements, continuous improvement initiatives, supplier management, audit readiness, and the introduction and sustainment of products throughout the service lifecycle. The Service & Repair Quality Engineer II provides quality engineering support for a global Service and Repair organization. This role partners cross-functionally to maintain compliance with quality system requirements, support daily operations, drive resolution of quality issues, support supplied products and processes, and ensure audit readiness across service center and field service activities. The Quality Engineer II also plays a key role in Corrective and Preventive Action (CAPA) activities, process validation efforts, and continuous improvement initiatives that support operational performance and product quality. This role is based in Rice Creek, Minnesota and requires onsite presence 5 days per we
Cote Korean Steakhouse, located in the Miami Design District, is the carnivorous vision of proprietor Simon Kim that blends together the dining experience of Korean Barbeque together with the hallmarks of a classic American Steakhouse. Cote serves the highest quality USDA Prime beef accompanied by an impeccable 1200+ label wine list and a suite of classic-but-creative cocktails. We are professionals committed to ensuring exceptional hospitality and service to our customers. At COTE, we follow a simple mantra: 🥩 + 🔥 + 🍸 = 😊 Essential Job Duties & Responsibilities: Job duties and responsibilities include, but are not limited to the following: Sets up and breaks down work stations including the dish slide before and after each shift. Cleans and sanitizes all areas and surfaces of the restaurant including the exterior. Polishes all glass, metal, and shiny services to a perfect shine. Collects all wares and supplies found while cleaning the restaurant and turns them into Management or Sous Chefs. Cleans and sanitizes all restaurant equipment such as ice machines, refrigerators, water machines, stoves, ovens, fryers, and dish washers. Cleans and sanitizes all dirty glassware, flatware, plate ware, kitchenware, and grill parts for cleaning before, during, and after service. Sets up and breaks down all dining room grills including degreasing the interior wells and polishing all brass surfaces to a perfect shine. Removes cracked or defective items from service and informs management. Ensures no watermarks, stains, lint, or other debris remain on restaurant products. Polishes all metallic grill rims, grill equipment, and kitchen pots and pans using metal polish. Polishes all glassware to a perfect shine prior to restocking in the dining room. Trash sorting (compost, recycling, and garbage) and disposal. Maintains cleanliness and appearance of the dish pit area at all times. Descales and cleans dish washing equipment and machinery at the direction of Sous C
Cote Korean Steakhouse, located in the Miami Design District, is the carnivorous vision of proprietor Simon Kim that blends together the dining experience of Korean Barbeque together with the hallmarks of a classic American Steakhouse. Cote serves the highest quality USDA Prime beef accompanied by an impeccable 1200+ label wine list and a suite of classic-but-creative cocktails. We are professionals committed to ensuring exceptional hospitality and service to our customers. At COTE, we follow a simple mantra: 🥩 + 🔥 + 🍸 = 😊 Essential Job Duties & Responsibilities: Job duties and responsibilities include, but are not limited to the following: Receives all clean glassware, flatware, plate ware, and other service equipment from the Porters in the dish pit and inspects for flaws before polishing. Removes cracked or defective items from service and informs management. Polishes all clean glassware, flatware, plate ware, and other service equipment to a perfect shine. Ensures no watermarks, stains, lint, or other debris remain on product. Regularly polishes and maintains metallic grill rims, grill equipment, and kitchen pots and pans using metal polish. Maintains cleanliness and appearance of the dish pit area at all times. Daily cleaning of ice machines, coffee station, water station, and refrigerators. Completes all assigned side work related to set up and breakdown of dish pit area. Maintains all tools of the position including specialty glass polishing cloths. Reports to each scheduled shift on time, in uniform, and ready to work. Responsible for training new employees as assigned. Assists other stations or areas of the restaurant when requested by management. Standards: Display knowledge of Cote brand, culture, and product. Demonstrate the Company’s core values of people, learning, culture, relationships, sustainability and stewardship. Maintain professional and respectful behavior when in contact with customers , management,
Cote Korean Steakhouse, located in the Miami Design District, is the carnivorous vision of proprietor Simon Kim that blends together the dining experience of Korean Barbeque together with the hallmarks of a classic American Steakhouse. Cote serves the highest quality USDA Prime beef accompanied by an impeccable 1200+ label wine list and a suite of classic-but-creative cocktails. We are professionals committed to ensuring exceptional hospitality and service to our customers. At COTE, we follow a simple mantra: 🥩 + 🔥 + 🍸 = 😊 Line Cooks are dynamic hospitality professionals responsible for prepping, cooking, and plating delicious dishes by the culinary team and assisting the Chef de Cuisine (CDC) and Sous Chefs with their daily tasks. Their principal goal is to provide the highest quality meals that meet the CDC’s exact specifications, while maintaining clean and orderly kitchen and BOH areas to the highest health and sanitation standards. Line Cooks work with all members of the Back of House team to ensure a smooth continuation of service and play an essential role in contributing to customer happiness and restaurant growth. Essential Job Duties & Responsibilities: Job duties and responsibilities include, but are not limited to the following: Sets up all assigned stations with appropriate mise en place in advance of service. Station and kitchen is clean, stocked, and ready for action. Attends all assigned pre-shift meetings, and puts out dishes for line check according to company standards. Prepares menu items in cooperation with the kitchen team, at the direction of the chefs. Follows all allergy protocols and modifies dishes at the direction of the chefs. Avoids cross contamination by adhering to preparation standards set by the CDC. Ensures that all dishes are prepared according to both quality and timing standards. Actively restocks ingredients at the workstation and meets prep times for smooth delivery while in service. Label
From $192K/yr
Coordination Systems provides foundational distributed systems building blocks for internal Datadog platforms. Our services cover sharding, consensus, resource protection, configuration distribution, and much more. We are looking for a manager to lead the Coordination Systems - Storage team. This team provides essential configuration storage and distribution systems that are depended upon by almost every service and pod at Datadog. We power critical runtime configuration (e.g. feature flags), complex control planes (e.g. dynamic sharding configuration), and much more. Storage is one of four subteams within Coordination Systems. If successful, the candidate will have opportunities to lead other growing and impactful areas such as Resource Protection. At Datadog, we place value in our office culture - the relationships that it builds, the creativity it brings to the table, and the collaboration of being together. We operate as a hybrid workplace to ensure our employees can create a work-life harmony that best fits them. What You’ll Do: (Describe role responsibilities here/max 6 bullets) Lead a core team of 5 engineers (distributed, with majority in NYC) Lead ceremonies, prioritize and delegate project Stay hands-on with the code, e.g. isolated features, small remediations, investigation follow ups Stay actively involved in operations, incidents, root cause analysis, etc. Constantly promote a culture of operational excellence, organizing gamedays, conducting operational reviews, staying proactive with reliability Who You Are: (Describe role qualifications here/max 6 bullets) Strong distributed systems skills, able to understand and account for a variety of failure modes, well-versed in end-to-end o11y, validation testing, simulation setup, etc. Worked on platform teams before, providing critical infrastructure to internal stakeholders Experienced in handling significant incidents, both as a responder and follow-up ow
From $110K/yr
You're the brains behind our work. You're ready to bring your knowledge from the classroom to the boardroom; and Citi wants to help you get there. Whether it's honing your skills or building your network, we know that success can't come without growth. Our programs equip you with the knowledge and training you need to play a valuable role on your team; and establish a long-term career here. At Citi, we value internal mobility, and career growth is not a question of if, but when. Citi is looking for Full Time Analysts to join the Investment Banking team in NAM. The Investment Banking group provides sector expertise and strategic advisory solutions, including mergers & acquisitions, capital raising and other strategic financings to corporate, financial service and public sector clients. We provide you with the knowledge and skills you need to succeed. We're committed to teaching you the ropes. The 2 year Analyst program starts in July. While you're in the Analyst role, you're eligible to participate in Citi's mentorship program, which will provide further training and guidance during and after the program from senior leaders within the firm. Your time here will look something like this... Conduct research and analyze business and industry trends Build financial models, perform valuation analyses, and explore complex transactions across the full spectrum of Citi's business and product capabilities Participate in client development, through working on live transactions and assisting in the generation of new ideas for clients Collaborate with and learn from teams of professionals across the organization We want to hear from you if... You are in your final year of uni
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