Jobs in United States

Service And Engagement Team Leader in United States

7,332 active opportunities · Updated October 2026

Explore current service and engagement team leader jobs across United States. Filter by work mode, employment type, experience, department, date posted and distance.

Typical salary

$47.8K – $47.8K/yr

Based on 13 salary observations

D
📍 Boston, Massachusetts, United States· Full-time
✓ High-confidence listingCompany trend -88.9%

From $108K/yr

Quick readStrong listing-quality and freshness signals

As a Manager, Customer Success, you will hire and develop teams, coaching Customer Success Managers (CSMs) to success. This role impacts our customer experience and retention at scale, providing an opportunity to join a company that’s a leader in the space and see your contributions firsthand. At Datadog, we value our office culture—the relationships and collaboration it builds, and the creativity it inspires. We operate as a hybrid workplace to help our Datadogs create a work-life harmony that best fits them. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Drive and influence the full renewal and expansion sales cycle Serve as an advisor and role model for exemplary customer service Balance autonomy with effective communication upwards Act as a regional/segment owner and escalation point for relevant matters Motivate CSMs to foster customer relationships that build trust and achieve consistent revenue growth Collaborate cross-functionally to drive positive customer outcomes and solve complex challenges Focus on talent attraction, retention, and development to create high-performance teams Who You Are: Experienced in Customer Success or Account Management, with 6+ years of experience preferred and at least 3 years in the SaaS space 3+ years of experience leading a high-performing team of Customer Success Managers A proven track record of success in negotiating contract terms and overcoming pricing objections for renewal and upsell opportunities Familiar with the B2B tech or subscription-based software space Comfortable in a fast-paced, scaling environment Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skill

AIGoRustSEM
CG
Golf. A golf role or an employer dedicated to golf.
📍 Cgc, Hq, United States
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

ABOUT THE BRAND: Callaway Golf Company is a premium golf equipment, gear and apparel company with a portfolio of global brands, including Callaway Golf, Odyssey, TravisMathew, and OGIO. Through an unwavering commitment to innovation and premium craftsmanship, Callaway designs, manufactures, and sells high-performance golf clubs, golf balls, apparel, bags, and other accessories—setting the standard for performance in the game of golf. Our Mission: To create demonstrably superior and pleasingly different products powered by innovative technology and premium craftsmanship enabling golfers of all abilities to play their best and find more joy in the game. Our company is a blend of experience and diverse backgrounds, and together we look to leave the past behind while moving the game forward. For more information, please visit https://www.callawaygolf.com ROLES AND RESPONSIBILITIES Drive revenue growth by identifying and enabling new programs, offerings, and fulfillment solutions, while defining and implementing the order management processes required to support new business initiatives, products, and operational capabilities. Responsible for building tools to support accurate reporting of the order book and financial reporting to identify gaps between monthly targets and plans. Monitor daily order deliveries and work directly with the Distribution Center and/or Production Managers on shipping and sales related issues. Communication and process coordination of deliveries and shipments to ensure order fulfillment within customer, sales, and company requirements are met. Develop, review, report and act on appropriate metrics associated with Sales

ReactSapExcelPower Bi
CG
Golf. A golf role or an employer dedicated to golf.
📍 Jp Callaway, TX, United States
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

ABOUT THE BRAND: Callaway Golf Company is a premium golf equipment, gear and apparel company with a portfolio of global brands, including Callaway Golf, Odyssey, TravisMathew, and OGIO. Through an unwavering commitment to innovation and premium craftsmanship, Callaway designs, manufactures, and sells high-performance golf clubs, golf balls, apparel, bags, and other accessories—setting the standard for performance in the game of golf. Our Mission: To create demonstrably superior and pleasingly different products powered by innovative technology and premium craftsmanship enabling golfers of all abilities to play their best and find more joy in the game. Our company is a blend of experience and diverse backgrounds, and together we look to leave the past behind while moving the game forward. For more information, please visit https://www.callawaygolf.com Working closely with Distribution Management, Traffic, Supply Chain and Order Management, the Distribution Supervisor will direct and coordinate warehouse, receiving and shipping operations and activities to meet or exceed operating plan goals. The supervisor will ensure compliance with safety, accuracy, and personnel policies. Manage and direct Distribution Center operations: Provide daily / weekly balancing of skilled labor across the warehouse, receiving and shipping activities. Oversee team leads and material handlers to achieve departmental and site performance objectives, including cost, service, and quality. Communicate department goals to personnel and provide resources and motivation to meet or exceed goals. Communicate issues to the Distribution Man

SapExcelProject ManagementAccounting
TG
Golf. A golf role or an employer dedicated to golf.
📍 San Clemente, United States
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

Based at Sun Day Red (SDR) Headquarters in San Clemente, California, the Senior Collector – Global Credit & Collections is responsible for managing a multi-million-dollar Accounts Receivable portfolio of approximately 1,500-2,000 global accounts and a multi-million-dollar open order book. This role strongly focus on credit risk management, collections, and cash flow optimization within the apparel and footwear industry. T he successful candidate will partner closely with Sales, Customer Service, Operations, and Finance to evaluate credit exposure, drive collections, minimize risk, support revenue growth, and ensure compliance with company credit policies. Exceptional analytical skills, attention to detail, sound business judgment, and a proven ability to manage complex customer relationships in a fast-paced global environment are essential . Essential Functions and Key Responsibilities: Manage a multi-million-dollar Accounts Receivable portfolio consisting of approximately 1,500-2,000 global customer accounts within the apparel, footwear, and manufacturing sectors. Drive collection activities to maximize cash flow, reduce delinquency, and achieve established DSO and aging targets. Review and manage a multi-million-dollar open order book, making informed credit decisions regarding order releases, holds, and credit exposure. Evaluate customer creditworthiness through financial analysis, payment trends, credit bureau reports, and risk assessments. Monitor customer accounts to identify potential credit risks and proactively implement mitigation strategies. Negotiate payment arrangements, resolve disputes, and secure timely payment of outstanding balances. Collaborate with Sales, Customer Service, Operations, and Finance to resolve account issues a

ExcelAccountingFinanceCustomer Service
A
Golf. A golf role or an employer dedicated to golf.
📍 Massachusetts, United States of America, United States
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

Where Performance Meets Purpose Join a team that values excellence and innovation, at a company known for its iconic golf brands. At Acushnet Company, your background and experience contribute to creating the best products for dedicated golfers worldwide. Here, your performance has purpose. What You Will Be Doing Join Acushnet Company's Trade Compliance team and play a key role in supporting our Foreign Trade Zone (FTZ) operations and international trade activities. This position is responsible for coordinating customs documentation, auditing inventory and shipment transactions, maintaining compliance records, and supporting Canada-bound and other cross-border shipments. Working closely with Distribution, Logistics, Customer Service, and Trade Compliance teams, you will help ensure compliance with U.S. Customs and Border Protection requirements while gaining hands-on experience in FTZ operations, inventory control, and customs regulations. This role offers an excellent opportunity to develop specialized trade compliance expertise, contribute to process improvements, and grow into a critical backup resource for FTZ operations. What you Bring High school diploma or equivalent required; Bachelor's degree preferred. 1-2 years of experience in logistics, supply chain, customs compliance, international trade, import/export operations, transportation, or a related field preferred. Experience working with shipping documentation, inventory records, freight forwarding, customs brokerage, or trade compliance activities is a plus, but not required. Strong organizational, administrative, and time-management skills. Exceptional attention to detail with the ability to review, audit, and maintain accurate documentat

SapExcelAuditingSupply Chain
B
Relocation support. Relocation assistance is stated. This does not establish visa sponsorship.
📍 Hertford, New Caledonia, United States
✓ Quality checkedCompany trend -20.1%

Experienced Ordnance Specialist Company: Boeing Aerospace Operations The Boeing Company has an exciting opportunity for an Experienced Ordnance Specialist to join our team located in Hertford, NC . The ideal candidate will be upbeat and ready to react when given an unexpected time sensitive task. You will be asked to work alongside the client and other agency’s providing physical support along with scheduling range set up and cleanup operations with public works. This position will require you to work on outside ranges in all weather conditions. Position Responsibilities: Provide support to instructors prior to and during range activities Cleanup all buildings and work areas on range Maintain accurate levels of demolitions, chemicals and incendiary materials on range Keep inventory on all equipment, explosive and ordnance usage Receive explosives and incendiary material shipments Coordinate all demolition range work with public works Keep ranges supplied with safety and first aid supplies Keep electrical firing systems in repair and working order Fabricate targets and related training materials for use on ranges Maintain and stock storage areas Perform other duties assigned Knowledge of range regulations and safety procedures Maintains awareness of range schedule and provides status to management of any identified issues Responds to trouble calls and resolves a variety of complex problems Is able to use a wide variety of complex test equipment Provides technical expertise in the evaluation of products or equipment and makes recommendations Has specialized knowledge in the use of all hand

ReactRecruitmentCustomer Service
B
📍 Houston, Texas, United States
✓ Quality checkedCompany trend +320%

This is where your work makes a difference. At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond. Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results. Here, you will find more than just a job—you will find purpose and pride. Your Role at Baxter As a Sales Support Specialist, you will support daily customer and sales operations for Baxter's cardiac monitoring business. You will manage orders, maintain customer accounts, support lead management activities, coordinate with third-party partners, and help resolve customer inquiries. Success in this role is measured by accuracy, responsiveness, customer satisfaction, and operational efficiency. Your Team You will be part of the Customer Operations and Sales Support team, partnering closely with Sales, Customer Service, Operations, Logistics, and external vendors to deliver a best-in-class customer experience. The team is focused on service excellence, continuous improvement, and supporting customers with the tools and solutions they need to improve patient care. What You'll Be Doing Process, review, and track customer and sales orders in accordance with established procedures and quality standards. Respond to customer, patient, and sales inquiries related to orders,

ExcelLogisticsWarehouseRecruitment
JI
📍 Lexington, Cayman Islands, United States
✓ Quality checked

JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Position Overview The Facility Coordinator/Mailroom position provides essential operational support for daily facility functions. This role combines facility coordination duties with hands-on mail services, ensuring smooth operations for both building services and communications logistics. Essential Responsibilities : General Facility Support Respond to routine facility service requests from occupants Coordinate with building maintenance and engineering teams as needed Monitor and order office supplies and facility materials Assist with space planning and minor moves when required Support special projects and facility initiatives Mailroom Operations <

Artificial IntelligenceAIExcelAccounting
C
📍 New York New York United States, United States
✓ Quality checkedCompany trend +800%

As a Vice President within this global team, you will own key analytical workstreams, drive strategic client-level initiatives, and execute optimization agendas. Your primary responsibilities will include: Client Analytics & Optimization: Develop client-level analytics to identify and pursue opportunities for optimization. Stakeholder Management: Lead the agenda with Client Treasurer and Client Analytics teams regarding allocation methodologies and strategy. Technology Implementation: Manage the end-to-end tech implementation of new analytics, metrics, and reporting tools. Project Management: Oversee the lifecycle of analytical projects, from data acquisition to final delivery and follow-up. Data Acquisition and Analysis: Perform deep data acquisition and analysis to generate actionable insights and support strategic initiatives. Data Quality Management: Lead the escalation and follow-up process for data quality issues to ensure the integrity of underlying data. Metric Development: Design, develop, and implement new metrics to track performance and drive business outcomes. Ad-hoc Pricing: Provide analytical support and ad-hoc pricing for global clients to ensure optimal returns. System Ownership: Act as the module owner of GSIB, and Client Financials modules in our LMS data-mart (Clearview), driving their development and effective use. As an integral part of the broader Pricing and Optimization team, you will also contribute to a range of activities spanning subject matter expertise on client liquidity value, client pricing, client financials, and Services data architecture. Also, some activities related to product development, which include technical coordination, control execution, and performance monitoring, alongside ad-hoc tasks like issue management, UAT testing, and stakeholder coordinat

Artificial IntelligenceAIProject ManagementCustomer Service
P
Relocation support. Relocation assistance is stated. This does not establish visa sponsorship.
📍 New York, New York City, United States
✓ High-confidence listingCompany trend +68.8%

$33 – $55/hr

Quick readStrong listing-quality and freshness signals

ROLE SUMMARY Pfizer Commercial Oncology is introducing the world to the next era of cancer care. With a growing portfolio of novel therapies, industry-leading R&D, and a goal of delivering eight breakthroughs by 2030 across major cancer types, we're translating cutting-edge science into market-shaping impact. Here, you'll partner with exceptional colleagues across scientific, medical, and manufacturing teams, backed by advanced digital and AI-enabled infrastructure and the authority to accelerate medicines from discovery to delivery. Guided by our values of courage, excellence, equity, and joy, you'll have the opportunity to stretch your skills and build a career that evolves with you—across teams, roles, and the Pfizer enterprise. Join us to make history — for patients, for their families, for the future. At Pfizer Oncology, we are committed to “Outdo Cancer” by advancing transformative medicines wherever we can make a profound difference in the lives of patients. Today, Pfizer Oncology has an industry leading pipeline that includes the combined legacy Pfizer and Seagen portfolio across breast, genitourinary (GU) including both prostate and bladder, hematology-oncology and thoracic therapeutic areas. The primary purpose of this position will be to provide comprehensive day-to-day administrative support to the US Prostate Franchise Lead and to support the overall Franchise business. The Administrative Assistant will report to the US Prostate Vice President. In this role, the Administrative Assistant will be responsible for (but not limited to) heavy calendar management, coordination of meetings and events, development of agendas and meeting reports, slide development for select meetings, and requests and assembly of briefing materials, arranging travel and expense report preparation. As a working professional, he/she will be expected to handle tasks independently and in a proactive manner. <

AIExcelLogisticsRecruitment
P
Relocation support. Relocation assistance is stated. This does not establish visa sponsorship.
📍 Connecticut, Groton, United States
✓ High-confidence listingCompany trend +68.8%

$116K – $193.4K/yr

Quick readStrong listing-quality and freshness signals

ROLE SUMMARY The Workplace Experience Lead provides leadership, partnership, management and operational expertise to ensure approximately 2.5M sq ft of Groton, CT facilities support the advancement of the R&D pipeline. The site has the greatest concentration of specialty labs in the R&D network consisting of small molecule clinical manufacturing, GxP and non-regulated laboratories, vivarium, technical space (central utility plant) and office workspace facilities. Nearly every breakthrough therapy in the pipeline passes through Groton facilities and processes. This role will have direct oversight and accountability for the dedicated Clinical Research Unit (CRU) located in New Haven, CT and comprised of approximately 62.5K sq ft. This site is focused primarily on early-phase human clinical studies and contains 50&#43; patient inpatient beds. A critical element of the site’s performance is to ensure safe and compliant operations to meet and enable the aggressive timelines and evolving priorities of a first-in-class research organization. Therefore, making possible the delivery of commitments while providing an enabling and engaging work environment where colleagues and contractors can do their best work. ROLE RESPONSIBILITIES Serve as the primary onsite GWE point of contract for site leadership, coordinating responses, solutions, and opportunity resolutions through effective partnership for the entirety of the GWE soft services including but not limited to GMP cleaning, janitorial/housekeeping, food service, shipping and receiving, meetings and events management, churn moves and furniture, groundskeeping, pest control, snow removal, lab services and consumables, and new workplace services. Submit annual OpEx budgets for both the Groton and New Haven campuses (&#43;$11.9M) to the GWE Site Lead for review and approval and accountable for management and oversight to forecast targets. <

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S
📍 Salt Lake City, Utah, United States
✓ Quality checkedCompany trend +364.7%

Work Flexibility: Hybrid What you will do - As a Supply Planner, you will develop and maintain end-to-end supply plans for assigned manufacturing sites and third-party suppliers within your franchise. You will partner closely with Production, Procurement, Finance, Integrated Business Planning (IBP), Customer Service, and site leadership to ensure a balanced, data-driven approach to supply planning. You will play a key role in aligning supply, capacity, inventory, and demand strategies to support business objectives, service requirements, and long-term growth. Working cross-functionally with Operations, Engineering, Quality, and divisional teams, you will help ensure the right product is available at the right place and time while optimizing inventory and resource utilization. Create a Master Resource Plan based on the latest demand signal to cover what needs to be produced or purchased as a finished product and ensure that within the process there is sufficient raw materials and components to support the required supply plan up to 24 months’ time horizon Create capacity plans based on the latest demand signal and identify where there is any potential bottlenecks or risks to supply and to develop and recommend appropriate proposals to mitigate and to ensure that the plant or 3rd party can meet the future demand Identify where there is significant underutilization which could impact the costs of supply Develop a supply plan across a complex portfolio and multiple sites if required as franchise maturity develops Work on capability building as part of cross functional teams and add expertise in creating the optimal solutions Set the correct levels of inventory within the supply plan by understanding the demand volatility and supply chain lead times Create a safety stock strategy and plan that enables cont

SapPower BiFinanceSupply Chain
F
📍 Chicago, Illinois, United States
✓ High-confidence listingCompany trend +50%

$139.3K – $166.4K/yr

Quick readStrong listing-quality and freshness signals

Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? Implementation is an activity every Fin customer experiences, whether purchasing Fin for the first time, expanding Fin use to a new team, or adopting new features! As a Partner Services Manager at Fin, you’ll share ownership of this crucial process alongside our Service Delivery Partners. Your primary responsibility is ensuring customers implement Fin’s suite of AI tools to solve their most complex problems and ultimately drive incredible value for their business. Partner Services Managers have an outsized impact on the company. If you want to help make business personal for our customers and you want to work with an ever growing and changing team, you’re in the right place! What will I be doing? You will act as the Fin owner of partner-delivered services projects and the liaison who ensu

AISalesforceProject ManagementCustomer Service
F
📍 San Francisco, California, United States
✓ High-confidence listingCompany trend +50%

$154.8K – $184.9K/yr

Quick readStrong listing-quality and freshness signals

Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? Implementation is an activity every Fin customer experiences, whether purchasing Fin for the first time, expanding Fin use to a new team, or adopting new features! As a Partner Services Manager at Fin, you’ll share ownership of this crucial process alongside our Service Delivery Partners. Your primary responsibility is ensuring customers implement Fin’s suite of AI tools to solve their most complex problems and ultimately drive incredible value for their business. Partner Services Managers have an outsized impact on the company. If you want to help make business personal for our customers and you want to work with an ever growing and changing team, you’re in the right place! What will I be doing? You will act as the Fin owner of partner-delivered services projects and the liaison who ensu

AISalesforceProject ManagementCustomer Service
JI
📍 Shrewbury, Morocco, United States
✓ Quality checked

JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Facilities Technician – JLL What this job involves: We are seeking a proactive and skilled Facilities Technician to join our team in a role that is essential for the daily operation, upkeep, and long-term reliability of building systems. This position primarily supports vivarium operations, ensuring all equipment, utilities, and facility conditions meet strict compliance, performance, and environmental standards. While not stationed in the vivarium full-time this work will take place within laboratory, facility and vivarium environment, including preventative maintenance, corrective maintenance, environmental checks, and vivarium-specific work orders. This hands-on role requires strong technical ability, attention to detail, professionalism, and effective collaboration across Facilities and Research departments to maintain operational excellence and compliance. What your day-to-day will look like: Conduct regular vivarium walkthroughs to ensure cleanliness, operational readiness, and compliance with facility and environmental standards Complete all preventative and corrective maintenance for vivarium equipment, including HVAC components, air handling units, lighting systems, water supply systems, alarms, monitoring devices, and specialized mechanical systems Respond promptly to daily maintenance requests and vivari

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