Service Desk Engineer in United States

The pay range is $64,000.00 - $128,000.00 Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits . ALL ABOUT TARGET Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here . ALL ABOUT SERVICE & ENGAGEMENT Advocates of guest experience who welcome, thank and exceed guest service expectations by focusing on guest intera

Overview The Associate Director of Service Engineering leads the reliability, availability, and operational excellence of Natera’s lab-facing platforms. This role ensures that clinical systems, laboratory equipment workflows, and data pipelines operate with high reliability, scalability, and compliance in a regulated healthcare environment. You will lead a team responsible for production stability, incident response, and service health, partnering closely with Production Engineering, Lab Operations, Bioinformatics, Infrastructure, Facilities, and Compliance to support mission-critical genetic testing and diagnostics. Key Responsibilities Leadership & Team Development Lead, mentor, and scale a team of Service Engineers / SREs supporting clinical production systems Establish clear expectations around ownership, on-call readiness, and operational excellence Drive hiring, onboarding, performance management, and career growth Foster a blameless, learning-oriented culture focused on patient impact and reliability Service Reliability & Production Operations Own reliability and availability for production services supporting laboratory operations, reporting, and customer delivery Define and manage SLAs, SLOs, and operational KPIs aligned with clinical and business priorities Lead major incident response, ensuring rapid triage, clear communication, and thorough post-incident reviews Oversee on-call rotations, escalation paths, and operational playbooks Ensure operational readiness and go-live support for new assays, pipelines, and platform capabilities Technical Strategy & Execution Partner with Engineering and Development teams to design resilient, fault-tolerant systems Drive best practices for monitoring, alerting, logging, and observability across lab and cloud platforms Reduce operational toil through automation, tooling, and process improvements Advocate for reliability, performance, and scalability requirements early in t

We anticipate the application window for this opening will close on - 14 Oct 2026 Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact. A Day in the Life The Principal Field Service Technical Training Specialist role is to train field service engineers (FSE), hospital biomed staff, and others on Medtronic cranial and spine medical device repair and maintenance. While this position is posted as remote, the facility where training takes place is in Lafayette, CO. and is required to be at the facility full time a minimum of 2 weeks per month to conduct instructor-led training. Medtronic will not cover travel costs to be on site, so only candidates willing to be located close to the facility will be considered. The Principal Field Service Technical Training Specialist has the responsibility and authority to drive, create and deliver training for global field service employees, and hospital Bio-Med customers . This individual will be primarily responsible for creating and delivering the course curriculum for Cranial and Spinal products and technologies, with a focus on X-Ray and Imaging products to educate both employees and customers on the technical knowledge required to troubleshoot, repair, and maintain products in these businesses. Key Responsibilities: Instructional Design & Project Management Collaborate

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries. JOB DESCRIPTION: Position Overview: The Automation Service Engineer I role is responsible for the installation, calibration, maintenance, and repair of both simple and complex laboratory automation equipment. The Automation Service Engineer I plays a crucial role in fostering positive interactions, providing technical support, and ensuring that customer needs are met in a timely and professional manner. The Engineer I will spend significant time (up to 65%) performing routine and complex tasks related to the calibration, maintenance, and repair of automation equipment. This encompasses automation across a range of laboratory settings, including clinical, research and development (R&D), manufacturing, and quality control laboratories. The automation used in these environments may include liquid handling robots, as well as custom and off-the-shelf automation such as 6-axis robots, work cells, and other specialized devices. Responsibilities also include operating within several regulated environments (e.g., clinical labs under CAP/CLIA and NYSDOH, production and manufacturing labs under cGMP, FDA, and ISO). The Engineer I partners with the Engineer IIs on the team to escalate concerns, present areas of team growth/development and report back on the day-to-day operations of the service team. This role requires strong communication skills to lead by example, ensuring customer satisfaction and smooth laboratory operations. Collaboration with team members is essential to address technical issues, maintain integrity, and deliver high-qual

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries. JOB DESCRIPTION: Position Overview: The Automation Service Engineer I role is responsible for the installation, calibration, maintenance, and repair of both simple and complex laboratory automation equipment. The Automation Service Engineer I plays a crucial role in fostering positive interactions, providing technical support, and ensuring that customer needs are met in a timely and professional manner. The Engineer I will spend significant time (up to 65%) performing routine and complex tasks related to the calibration, maintenance, and repair of automation equipment. This encompasses automation across a range of laboratory settings, including clinical, research and development (R&D), manufacturing, and quality control laboratories. The automation used in these environments may include liquid handling robots, as well as custom and off-the-shelf automation such as 6-axis robots, work cells, and other specialized devices. Responsibilities also include operating within several regulated environments (e.g., clinical labs under CAP/CLIA and NYSDOH, production and manufacturing labs under cGMP, FDA, and ISO). The Engineer I partners with the Engineer IIs on the team to escalate concerns, present areas of team growth/development and report back on the day-to-day operations of the service team. This role requires strong communication skills to lead by example, ensuring customer satisfaction and smooth laboratory operations. Collaboration with team members is essential to address technical issues, maintain integrity, and deliver high-qual

Experienced Field Service Representative Company: Boeing Aerospace Operations Boeing Global Services (BGS) is seeking an Experienced Field Service Representative for technical field support of the CH47 Heavy Lift aircraft. A successful candidate is technically proficient and has good relationship skills and an ability to coach others in maintaining the CH47 helicopter. This position may be located at various global locations. The position will initially start in Fort Carson, CO for training and eventually transition to an assignment as dictated by contract requirements. You are applying for a Field Operations position where our employees must be willing and able (potentially short-notice) to travel to a variety of locations (domestic and/or international) to meet the needs of our customers. Field Operations employees may be required to relocate to another Field Operations location based on customer needs and/or management requirements. Specific contracts supported by Field Operations could require employees to perform a deployment to a US DOD contingency operation. Employees associated with these specific contracts must be able to pass military contractor health standards for deployment. Position Responsibilities: Perform troubleshooting procedures for multiple systems Provide customer focused technical field support of CH47 aircraft for Boeing's customers on a global scale Aid the customer in troubleshooting procedures for drives, propulsion, pneudraulic, electrical and armament systems Resolves maintenance and operational issues Interprets technical documents and monitors product performance Develop and conduct ad hoc training in an informal/on-the-job training e

Experienced Field Service Representative Company: Boeing Aerospace Operations Boeing Global Services (BGS) is seeking an Experienced Field Service Representative for technical field support of the CH47 Heavy Lift aircraft. A successful candidate is technically proficient and has good relationship skills and an ability to coach others in maintaining the CH47 helicopter. This position may be located at various global locations. The position will initially start in Groton, CT for training and eventually transition to an assignment as dictated by contract requirements. You are applying for a Field Operations position where our employees must be willing and able (potentially short-notice) to travel to a variety of locations (domestic and/or international) to meet the needs of our customers. Field Operations employees may be required to relocate to another Field Operations location based on customer needs and/or management requirements. Specific contracts supported by Field Operations could require employees to perform a deployment to a US DOD contingency operation. Employees associated with these specific contracts must be able to pass military contractor health standards for deployment. Position Responsibilities: Perform troubleshooting procedures for multiple systems Provide customer focused technical field support of CH47 aircraft for Boeing's customers on a global scale<

The pay range is $64,000.00 - $128,000.00 Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits . ALL ABOUT TARGET Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here . ALL ABOUT SERVICE & ENGAGEMENT Advocates of guest experience who welcome, thank and exceed guest service expectations by focusing on guest intera

Work Flexibility: Field-based Associate Field Service Representative – Transport As an Associate Field Service Representative, you will play a key role in supporting a designated service territory along with repairing and delivering Stryker equipment with a focus on Transport solutions. You will work with a diverse range of products, including stretchers, transport chairs, bed frames, and temperature management systems. This position serves as an excellent opportunity to gain valuable experience and advance into a more senior ProCare role within Stryker. What you will do Possess basic electronic and mechanical aptitude. Perform all required quality control checks and preventative maintenance, global hold repairs, and wireless upgrades Utilize computer software to complete documentation, order parts, reference training materials, and more Present the highest level of customer etiquette in support of the sales team, and promote increased equipment and service usage by establishing and maintaining effective customer relationships Work mostly independently and engage in opportunities to support and collaborate with teammates across the business, including assisting on Field Service projects and initiatives Adhere to and maintain excellent Field Service metrics; not limited to but including hours and overtime accountability, inventory accuracy, cadence of documentation, etc. What you need Required: High School diploma. Must be at least 21 years of age to meet our driving requirements. Valid driver license in the state of residence with a good driving record as you will oper

About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. What’s the role? Title – Customer Service Agent Contract Type – Permanent Shifts – 9am - 5pm (Subject to Change) THG Orbit is our award-winning, accredited Customer Service and Experience solution, offering world-class support to THG brands and Ingenuity clients. We optimise services, enhance customer experiences, and foster brand loyalty, ensuring a seamless journey from start to finish. We proactively identify and implement optimisation opportunities. Beyond scaling brands, THG Orbit enhances automation, reduces costs, and drives performance through digital innovation and efficiency. As a customer service agent, you’ll be the first point of contact for our valued customers, assisting with a wide range of inquiries – from product advise to resolving order issues. You’ll engage with customers across various communication channels, including live chat, phone, email and social media, ensuring that every interaction reflects our commitment to outstanding service. Key Responsibilities: The role will be based in a newly established US office, where the chosen individual will be responsible for building a strong customer service presence to support all brands and client needs across the US territory. You will be the first point of contact across our Customer Service platforms, supporting customers across our many Ingenuity brands! You will ensure that all customer inquiries, issues, and complaints are

Job Details: Job Description: This is a high-visibility, commissioned sales leadership role within Intel's US Sales organization, specifically focused on our most disruptive AI-Native and Strategic CSP accounts. You will be the primary architect of Intel's relationship with industry titans who are redefining the boundaries of AI model training, AIaaS solutions and deployment at scale. This is not a traditional sales role. You will operate at the intersection of deep technical engineering and executive business strategy, ensuring Intel's silicon and software roadmap aligns with the world's most demanding AI-as-a-Service and SaaS platforms across on-prem, Tier1 CSP and NeoCloud environments. Key Responsibilities Executive Orchestration: Act as the One Intel lead, building deep-rooted partnerships with C-suite executives and Principal Engineers at world-class AI and SaaS firms. Technical Value Synthesis: Translate complex hardware architectures (CPU, GPU, Accelerator, Networking, and Packaging) into business outcomes for customers running massive-scale distributed training and inference workloads. Strategic Growth: Drive Intel's data-centric growth strategy by identifying and securing design wins within the core infrastructure of the world's leading AI models and solution providers. Cross-Functional Leadership: Partner closely with Cloud Solution Architects (CSAs), Intel Business Units, Cloud and OEM partners to influence future product roadmaps based on the unique needs of AI-native disruptors. Market Evangelism: Serve as a technical and business evangelist, articulating Intel's vision for the future of AI and compute infrastructure in a highly competitive landscape. <p style="text-align:inhe

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Company: Oak Street Health Title: Contact Center Service Advocate I Location: Remote Role Description: The CC (Contact Center) Service Advocate helps us meet the goal of successfully managing comprehensive care and providing an unmatched patient experience for all Oak Street Health patients. The CC Service Advocate is responsible for providing exceptional customer service by scheduling patient appointments efficiently and accurately. This role involves handling inbound and outbound calls, managing appointment schedules, and ensuring an unmatched patient experience. Core Responsibilities: Appointment Scheduling: Handle inbound and outbound calls to schedule, reschedule, and cancel patient appointments. Customer Interaction: Provide courteous and professional service to patients, addressing their inquiries and concerns. Data Entry: Accurately enter patient information and appointment details into the scheduling system. Communication: Communicate appointment details and any necessary instructions to patients clearly and effectively. Problem Resolution: Address and resolve any scheduling conflicts or issues promptly. Collaboration: Work closely with medical staff and other departments to ensure smooth scheduling operations.

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries. JOB DESCRIPTION: Grow your career while continuing Exact Sciences’ inspiring work. Changing roles within the company allows you to develop your skills while changing the future of cancer in a new way. Schedule - Monday - Friday 8 am -4:30/5 PST Position Overview This role is responsible for diagnosing and resolving failures in enterprise laboratory instruments and automation systems, conducting root cause investigations, and escalating service issues to minimize downtime. It includes performing routine preventive maintenance and calibrations to ensure equipment reliability and compliance with service standards. The position requires accurate documentation aligned with Good Documentation Practices (GDP) and regulatory requirements such as OSHA, FDA, ISO, and CLIA. Success in this role involves developing technical expertise, training others, and collaborating across teams and vendors to support troubleshooting and project execution. Flexibility, commitment to quality, and a focus on process improvement—including SOP development and workflow optimization—are essential. Key Accountabilities: Include, but are not limited to, the following: Troubleshooting & Repair: Under general supervision, diagnose, repair, and resolve failures following established procedures on instrumentation and automation systems within the laboratory by applying technical expertise to restore functionality. Escalate unresolved or complex issues to senior s

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role: We are looking for licensed insurance professionals to act as the frontline champions of our insurance agency. In this role, you will serve as the go-to guide for our users as they navigate their insurance protection journeys. You will own the entire post-purchase experience - troubleshooting complex billing issues, processing endorsements, adjusting coverage on the fly, spotting upsell opportunities, and saving accounts at risk of churning. If you are a naturally empathetic problem-solver who loves insurance and wants to help users get the most value out of our all-in-one platform, we want to hear from you. What you’ll do: Engage potential and current members via phone, email, text, and chat to assist with their insurance needs Respond quickly to customer needs helping to resolve inquires quickly and efficiently Help collect post-bind documentation to ensure customer policies are handled properly Navigate 20+ carrier portals to adjust coverages with high accuracy Receive customer service inquiries from a variety of sources helping our agents focus on selling Monitor the book of business to identify retention opportunities Review renewals to ensure customers have the most up to date information Identify cross-sell opportunities and help close any coverage gaps. We are a small team looking fo

About the Team OpenAI’s Stargate and 3P Engineering teams are responsible for building and scaling the external infrastructure ecosystem that powers advanced AI systems. We work across hyperscalers, colocation providers, cloud partners, and strategic third-party operators to turn contracted capacity into production-ready compute. Our scope spans the full lifecycle of external deployments: commercial alignment, technical readiness, network integration, hardware enablement, operational readiness, and long-range scaling strategy. As OpenAI’s infrastructure footprint expands globally, we need leaders who can convert complex partner environments into reliable, high-velocity capacity for training and inference workloads. About the Role We are seeking a Technical Program Manager, Token-as-a-Service (TaaS) to lead delivery of external compute capacity that directly serves OpenAI model workloads. In this role, you will own complex cross-functional programs that transform third-party infrastructure into usable tokens at scale. You will partner across engineering, capacity planning, networking, hardware, finance, product, and external providers to ensure that deployed capacity translates into real production throughput. This role sits at the intersection of infrastructure execution, systems readiness, and business impact. Success requires strong technical fluency, elite program management, and the ability to drive accountability across internal teams and external partners. This is a high-visibility role with direct impact on OpenAI’s ability to scale model training and inference globally. This role is based in San Francisco, CA, with a hybrid work model of 3 days in office per week. Relocation assistance is available. Key Responsibilities Lead end-to-end delivery programs that convert external infrastructure capacity into production-ready token supply. Own readiness across compute, storage, networking, security, and operational dependencies for third-party environments. Build