Solutions Consultant in San Francisco

About the Team The Alignment team at OpenAI is dedicated to ensuring that our AI systems are safe, trustworthy, and consistently aligned with human values, even as they scale in complexity and capability. Our work is at the cutting edge of AI research, focusing on developing methodologies that enable AI to robustly follow human intent across a wide range of scenarios, including those that are adversarial or high-stakes. We concentrate on the most pressing challenges, ensuring our work addresses areas where AI could have the most significant consequences. By focusing on risks that we can quantify and where our efforts can make a tangible difference, we aim to ensure that our models are ready for the complex, real-world environments in which they will be deployed. The two pillars of our approach are: (1) harnessing improved capabilities into alignment, making sure that our alignment techniques improve, rather than break, as capabilities grow, and (2) centering humans by developing mechanisms and interfaces that enable humans to both express their intent and to effectively supervise and control AIs, even in highly complex situations. About the Role As a Research Engineer / Research Scientist on the Alignment team, you will be at the forefront of ensuring that our AI systems consistently follow human intent, even in complex and unpredictable scenarios. Your role will involve designing and implementing scalable solutions that ensure the alignment of AI as their capabilities grow and that integrate human oversight into AI decision-making. This role is especially well suited for someone who can move from an ambiguous model-behavior question to a concrete experimental setup: formulate the hypothesis, build the evaluation or intervention, run the experiment, analyze the result, and decide what the evidence supports. This role may be based in San Francisco or London, subject to team needs and location approval. In this role, you will: We are seeking research engineers and res

About the Team OpenAI’s mission is to ensure the responsible and widespread adoption of artificial intelligence. In support of that mission, the Marketing team helps deeply understand customer audiences and market dynamics, influence the development of the right products, build sustainable and customer-aligned monetization models, and drive awareness, adoption, and usage across OpenAI’s products and platform. We take a data-driven approach to understand markets, develop monetization strategies, and uncover customer needs that shape product strategy and messaging. We partner closely with Sales, Partnerships, Product, Engineering, Research, Comms, and Design to deliver a cohesive end-to-end customer experience and lead go-to-market efforts for new product launches across channels. About the Role We are hiring a Head of Enterprise Ads Marketing to define and scale OpenAI’s global marketing strategy for enterprise advertisers, agencies, and strategic brand partners. This leader will own how advertisers understand, evaluate, adopt, and grow with OpenAI’s advertising solutions. This is a highly strategic and hands-on leadership role where you will shape the narratives that position OpenAI as a premium advertising platform for the world’s marketers while building the content, thought leadership, events, and demand programs that drive pipeline and long-term strategic growth. You will partner closely with Sales, Partnerships, Product, Finance, Legal, Communications, Research, and Data Science to help establish OpenAI as a trusted leader in the future of AI-powered advertising. This role is ideally based in San Francisco, CA, with a hybrid schedule of three days per week in the office. In This Role, You Will: Define the end-to-end enterprise advertiser marketing strategy across awareness, consideration, pipeline creation, adoption, expansion, and long-term growth. Develop OpenAI’s enterprise advertising narratives, positioning, and messaging architecture across AI-powered mar

About the Team OpenAI, in close collaboration with our capital partners, is embarking on a journey to build the world’s most advanced AI infrastructure ecosystem. This team is central to this mission, setting the core infra strategy and implementing this vision. From site selection to the buildout process, this team sits at the intersection of commercial, technical, strategy, and operations, interacting with teams and executives inside and outside of OpenAI. About the Role We are seeking experienced Data Center Mechanical and Electrical/Power Design Engineers with expertise in designing, operating, and maintaining large-scale data center campuses. The ideal candidate for this role will have extensive background and experience in design and managing critical equipment and facilities, design and operation of MEP (Mechanical, Electrical, Plumbing) systems, and overseeing operational activities from initial phases of Data Center build through delivery and ongoing maintenance. The ideal candidate will have a strong technical background, operational leadership experience, and a proven ability to collaborate with external vendors on critical infrastructure. This role offers the opportunity to lead transformative data center projects with high visibility and impact. If you are passionate about delivering cutting-edge infrastructure solutions, we encourage you to apply. Key Responsibilities Oversee building and MEP design, operation, and maintenance, including reviewing building and MEP drawings and proposals across all project phases. Lead operational activities for large-scale data center campuses, from early design phases through delivery and daily operation. Operate and maintain critical data center facilities and equipment, ensuring reliability and performance. Collaborate with external vendors to select, procure, and manage critical equipment, such as generators, UPS, chillers, and CDUs. Provide technical expertise on all aspects of data center building, equipment, and

About the Team Security is at the foundation of OpenAI’s mission to ensure that artificial general intelligence benefits all of humanity. The Threat Intelligence team protects OpenAI’s technology, people, research, and infrastructure by proactively identifying and disrupting adversaries who seek to compromise our systems or misuse our models. We investigate sophisticated threats, build tooling to scale and augment analysis, and deliver intelligence that shapes security strategy and equips leadership with timely, risk-aware insights. We combine technical depth, investigative rigor, and strong cross-functional partnerships to uncover threats and drive impact across OpenAI’s security and research organizations. About the Role As a Technical Threat Investigator at OpenAI, you will help protect the company from sophisticated adversaries targeting OpenAI and the broader ecosystem, as well as those attempting to misuse our models in support of cyber operations. This is a deeply investigative role. You will independently conduct complex, end-to-end investigations into capable threat actors to understand their behavior, infrastructure, emerging techniques, and how AI is integrated into their workflows. You’ll use these insights to proactively identify malicious activity and drive detection, disruption, enforcement, and safety improvements across the company. You’ll translate your investigative findings into durable solutions that scale impact. You’ll build and own lightweight tooling, automate where it matters, and create AI-assisted workflows to make investigations faster, more repeatable, and more effective over time. In this role, you will: Conduct deep, end-to-end investigations into sophisticated threat actors interacting with OpenAI’s models, products, and broader ecosystem. Think like an adversary — model attacker behavior, anticipate misuse patterns, and proactively hunt for, identify, and disrupt malicious activity. Leverage internal telemetry, OSINT, vendor data, a

We’re looking for a Software Engineer to architect and build backend systems that enforce data privacy and automate compliance at scale. You’ll work closely with product, infrastructure, security, and legal teams to embed privacy-by-design into our data and access layers. This is a hands-on, high-impact role for an experienced engineer who is passionate about protecting user data while enabling innovation. What You’ll Do Design, build, and operate backend services that enforce policy-driven data access, lifecycle controls, and privacy protections. Develop distributed authorization and identity-aware enforcement mechanisms integrated directly into data services and control planes. Implement auditability, policy hooks, and enforcement observability to ensure compliance is continuously verifiable. Partner with Security, Legal, and Compliance to convert privacy requirements into scalable technical designs and developer-friendly APIs. Harden data platforms and backend services through schema-level controls and data handling constraints by default. Collaborate with infrastructure teams to ensure consistent enforcement across systems while minimizing duplicated implementations. Contribute patterns, libraries, and education that elevate trustworthy data access patterns across the organization. You Might Thrive in This Role If You Have 5+ years of industry experience building and operating backend or infrastructure systems in production. Strong software engineering fundamentals , with fluency in at least one major programming language (e.g., Python, Go, Rust, C++, Java). Experience with distributed authorization, RBAC/ACL systems, encryption-based access, or policy engines. Familiarity with global privacy regulations and their architectural implications. Ability to influence and collaborate with teams across legal, compliance, product, and engineering. A bias toward practical, impactful solutions that balance privacy protections with product needs. Nice to Have Experience wi

About the Team OpenAI is building the infrastructure foundation for the next generation of AI. The Data Center Engineering team defines the strategy, reference architectures, technical requirements, and delivery standards for the large-scale data centers that support OpenAI research, products, and infrastructure partners. As a Data Center Controls Network Engineer, you will design, validate, and scale the controls and OT network architectures that support high-density AI data centers. You will work across controls systems, OT infrastructure, telemetry, commissioning, deployment, and operations, partnering with mechanical, electrical, IT/networking, security, and external delivery teams. About the Role We are seeking a mid to senior OT Network Engineer with a strong controls systems background to lead the design and operation of resilient, secure, and scalable OT network architectures for high-density AI data centers. This role translates compute, power, cooling, and operational requirements into practical OT network designs, evaluates vendor solutions, and drives technical decisions across controls infrastructure, telemetry, commissioning, and operations. The ideal candidate has strong hands-on experience in mission-critical OT environments, including industrial networking, virtualized infrastructure, and OT network operations, with expertise in routing, switching, segmentation, firewall policy, time synchronization, monitoring, and network lifecycle support. Key Responsibilities Define controls, automation, and OT network requirements for AI data center campuses. Develop reference architectures, engineering standards, and reusable design templates. Review and develop basis-of-design and functional design documents, including OT network diagrams, IP/VLAN schemes, telemetry architectures, data flow diagrams, and commissioning requirements. Design OT and infrastructure network architectures, including physical topology, logical topology, IP addressing, subnetting, VLA

About the team The Fleet team at OpenAI supports the computing environment that powers our cutting-edge research and product development. We oversee large-scale systems that span data centers, GPUs, networking, and more, ensuring high availability, performance, and efficiency. Our work enables OpenAI’s models to operate seamlessly at scale, supporting both internal research and external products like ChatGPT. We prioritize safety, reliability, and responsible AI deployment over unchecked growth. About the role As a software engineer on the Fleet High Performance Computing (HPC) team, you will be responsible for the reliability and uptime of all of OpenAI’s compute fleet. Minimizing hardware failure is key to research training progress and stable services, as even a single hardware hiccup can cause significant disruptions. With increasingly large supercomputers, the stakes continue to rise. Being at the forefront of technology means that we are often the pioneers in troubleshooting these state-of-the-art systems at scale. This is a unique opportunity to work with cutting-edge technologies and devise innovative solutions to maintain the health and efficiency of our supercomputing infrastructure. Our team empowers strong engineers with a high degree of autonomy and ownership, as well as ability to effect change. This role will require a keen focus on system-level comprehensive investigations and the development of automated solutions. We want people who go deep on problems, investigate as thoroughly as possible, and build automation for detection and remediation at scale. In this role, you will: Build and maintain automation systems for provisioning and managing server fleets. Develop tools to monitor server health, performance, and lifecycle events. Collaborate with clusters, networking, and infrastructure teams. Partner with external operators to ensure a high level of quality. Identify and fix performance bottlenecks and inefficiencies. Continuously improve automati

About the team The Fleet team at OpenAI supports the computing environment that powers our cutting-edge research and product development. We oversee large-scale systems that span data centers, GPUs, networking, and more, ensuring high availability, performance, and efficiency. Our work enables OpenAI’s models to operate seamlessly at scale, supporting both internal research and external products like ChatGPT. We prioritize safety, reliability, and responsible AI deployment over unchecked growth. About the role As a software engineer on the Fleet Hardware team, you will be responsible for the reliability and uptime of all of OpenAI’s compute fleet. Minimizing hardware failure is key to research training progress and stable services, as even a single hardware hiccup can cause significant disruptions. With increasingly large supercomputers, the stakes continue to rise. Being at the forefront of technology means that we are often the pioneers in troubleshooting these state-of-the-art systems at scale. This is a unique opportunity to work with cutting-edge technologies and devise innovative solutions to maintain the health and efficiency of our supercomputing infrastructure. Our team empowers strong engineers with a high degree of autonomy and ownership, as well as ability to effect change. This role will require a keen focus on system-level comprehensive investigations and the development of automated solutions. We want people who go deep on problems, investigate as thoroughly as possible, and build automation for detection and remediation at scale. In this role, you will: Build and maintain automation systems for provisioning and managing server fleets. Develop tools to monitor server health, performance, and lifecycle events. Collaborate with clusters, networking, and infrastructure teams. Partner with external operators to ensure a high level of quality. Identify and fix performance bottlenecks and inefficiencies. Continuously improve automation to reduce manual work

About the Team The Intelligence and Investigations team seeks to rapidly detect and disrupt abuse in AI technologies to ensure their safe use. We are dedicated to identifying emerging abuse trends, analyzing risks, and working with our internal partners to implement effective mitigation strategies to protect against misuse. Our efforts contribute to OpenAI's overarching goal of developing AI that benefits all of humanity. About the Role As an Intelligence Systems Engineer, you’ll be focused on advancing our Intelligence & Investigations efforts at OpenAI, ensuring the safe and responsible use of AI across our products and services. We are seeking a self-starter to prototype, develop, and maintain new tools and processes that integrate OpenAI’s models and infrastructure to enable internal teams to make sense of large, open-domain datasets, fight abuse, and inform high-stakes decisions. You will be a crucial technical bridge between our data scientists and subject matter experts and technical teams like Platform Integrity, Safety Systems, and Research by leading the development of innovative tools and processes that bolster goals in scaled collections, investigations, and analysis. The ideal candidate has strong analytical and data skills, with a background in both prototyping and building scalable systems that can swiftly detect emerging threats, process vast amounts of information, and deliver insights to stakeholders. We value professionals with outstanding communication skills, a commitment to continuous learning, and who are dedicated to promoting the responsible use of AI. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Prototype, build, and maintain at-scale intelligence systems that detect, triage, and monitor targeted signals from both open-source and internal data Analyze requirements and deliver end-to-end solutions that address

About the team The Applied AI Engineering team is responsible for ensuring the safe and effective deployment of Generative AI applications for developers and startups. We act as a trusted advisor and thought partner for our customers, working to build an effective backlog of GenAI use cases for their industry and drive them to production through strong technical guidance. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to late-stage startups. About the Role We are seeking a technically proficient, business-minded Applied AI Engineer to help push the frontier of advanced AI with our strategic startup customers. You'll work with some of the most exciting AI startups in the world, guiding them through ideation, development, delivery, and scaling to accelerate and maximize the value of what they build on our platform. You will have the opportunity to work on the most novel and creative use cases being built on our API, serving as a critical partner in collecting and delivering high-fidelity product and model feedback internally. You will collaborate closely with Sales, Solutions Engineering, Applied Research, and Product teams, and you will report to the Startups Applied AI Lead. This role is based in our San Francisco or New York offices. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Partner closely with strategic startup customers as their technical thought partner to build novel applications on our API, helping them rapidly move from ideation to scale. Provide proactive guidance to maximize business impact and accelerate application development. Experiment and prototype alongside customers, demonstrating practical use cases. Contribute to open-source resources and scale the function by sharing knowledge, codifying best practices, and publishing useful resources. Synthesize and deliver valuable feedback to the Product and Research

About the Team At OpenAI, we’re building safe and beneficial artificial general intelligence. We deploy our models through ChatGPT, our APIs, and other cutting-edge products. Behind the scenes, making these systems fast, reliable, and cost-efficient requires world-class infrastructure. The Caching Infrastructure team is responsible for building a caching layer that powers many critical use cases at OpenAI. We aim to provide a high-availability, multi-tenant cache platform that scales automatically with workload, minimizes tail latency, and supports a diverse range of use cases. We’re looking for an experienced engineer to help design and scale this critical infrastructure. The ideal candidate has deep experience in distributed caching systems (e.g., Redis, Memcached), networking fundamentals, and Kubernetes-based service orchestration. In This Role, You Will: Design, build, and operate OpenAI’s multi-tenant caching platform used across inference, identity, quota, and product experiences. Define the long-term vision and roadmap for caching as a core infra capability, balancing performance, durability, and cost. Collaborate with other infra teams (e.g., networking, observability, databases) and product teams to ensure our caching platform meets their needs. You Might Thrive In This Role If You: Have 5+ years of experience building and scaling distributed systems, with a strong focus on caching, load balancing, or storage systems. Have deep expertise with Redis, Memcached, or similar solutions, including clustering, durability configurations, client-side connection patterns, and performance tuning. Have production experience with Kubernetes, service meshes (e.g., Envoy), and autoscaling systems. Think rigorously about latency, reliability, throughput, and cost in designing platform capabilities. Thrive in a fast-paced environment and enjoy balancing pragmatic engineering with long-term technical excellence. About OpenAI OpenAI is an AI research and deployment company d

About the Team The team’s mission is to accelerate the secure evolution of agentic AI systems at OpenAI. To achieve this, the team designs, implements, and continuously refines security policies, frameworks, and controls that defend OpenAI’s most critical assets—including the user and customer data embedded within them—against the unique risks introduced by agentic AI. About the Role As a Security Engineer on the Agent Security Team , you will be at the forefront of securing OpenAI’s cutting-edge agentic AI systems. Your role will involve designing and implementing robust security frameworks, policies, and controls to safeguard OpenAI’s critical assets and ensure the safe deployment of agentic systems. You will develop comprehensive threat models, partner tightly with our Agent Infrastructure group to fortify the platforms that power OpenAI’s most advanced agentic systems, and lead efforts to enhance safety monitoring pipelines at scale. We are looking for a versatile engineer who thrives in ambiguity and can make meaningful contributions from day one. You should be prepared to ship solutions quickly while maintaining a high standard of quality and security. We’re looking for people who can drive innovative solutions that will set the industry standard for agent security. You will need to bring your expertise in securing complex systems and designing robust isolation strategies for emerging AI technologies, all while being mindful of usability. You will communicate effectively across various teams and functions, ensuring your solutions are scalable and robust while working collaboratively in an innovative environment. In this fast-paced setting, you will have the opportunity to solve complex security challenges, influence OpenAI’s security strategy, and play a pivotal role in advancing the safe and responsible deployment of agentic AI systems. You’ll be responsible for: Architecting security controls for agentic AI – design, implement, and iterate on identity, netwo

About the team OpenAI’s Enterprise Go-To-Market organization helps the world’s largest companies adopt and scale our AI platform across their business—from ChatGPT Enterprise to our developer platform and APIs. We partner with organizations across Financial Services, Life Sciences, and Retail to build new AI-powered customer experiences, transform operations, and reimagine how work gets done in highly regulated and technically complex environments. As adoption accelerates through pilots, experimentation, and developer-led use cases, the GTM team turns that momentum into durable, enterprise-wide deployments. Sales Development sits at the front of this motion—where technical curiosity becomes executive engagement and OpenAI’s enterprise relationships begin. About the role We are hiring a Sales Development Manager, AMER to lead a team of SDRs supporting our Large Enterprise business across North America. Reporting into Sales Development leadership, this role will be responsible for coaching and developing a high-performing team focused on generating qualified pipeline and creating strategic enterprise opportunities. This is a foundational front-line leadership role within OpenAI’s enterprise GTM organization. You will help define how we engage prospective customers, convert product and developer interest into enterprise conversations, and scale repeatable outbound and inbound motions across some of the world’s largest organizations. You will partner closely with Sales, Marketing, Solutions Engineering, Partnerships, and Strategy & Operations to drive pipeline generation and help shape the future of OpenAI’s enterprise growth engine. In this role, you will: Lead, coach, and develop a team of SDRs supporting Large Enterprise, Verticals, and Strategic Accounts across AMER Drive high-quality pipeline generation through outbound prospecting, inbound qualification, account-based motions, and product-led signals Establish strong operational rigor around activity metrics,

About the Team The Software Engineering team is responsible for designing and building the scalable, performant, and secure backend systems that power our products—from early prototypes to large-scale deployments. We collaborate closely with product, hardware, and full-stack teams to ensure our infrastructure enables fast iteration while setting a strong foundation for long-term growth. About the Role As a Backend Engineer , you will design and build services, APIs, and infrastructure that support evolving product needs. You’ll apply a deep understanding of backend systems and maintain enough end-to-end context—from hardware to cloud—to guide technical decisions that best serve the product and team. We’re looking for engineers who thrive in fast-paced, collaborative environments and care deeply about building robust systems that scale. This role is based in San Francisco, CA . We use a hybrid work model of four days in the office per week and offer relocation assistance to new employees. In this role, you will: Architect, build, and maintain high-performance, secure backend systems. Design APIs, data models, and infrastructure to support evolving product needs. Balance near-term development velocity with long-term maintainability and scalability. Collaborate with cross-functional teams to ensure cohesive, end-to-end solutions. You might thrive in this role if you: Have 7+ years of professional software engineering experience, with a focus on backend systems. Have a proven track record of building and scaling systems from early stage to large scale. Are proficient with Python and Go, and familiar with a range of server-side technologies. Have a strong grasp of system design, performance optimization, and security best practices. Can reason about full-stack tradeoffs from hardware through cloud infrastructure. (Nice to have) Have experience with distributed systems and cloud architectures. (Nice to have) Bring a background in instrumentation, analytics, and performanc

About the Team Business Marketing at OpenAI helps companies understand, adopt, and realize value from intelligence at work. We believe our own marketing organization should demonstrate what changes when intelligence becomes part of the work: fewer manual handoffs, faster learning, better use of customer and product signals, and more capacity for ambitious thinking. Marketing Technology works across Marketing, go-to-market, Data, Engineering, IT, Security, and Product to define the systems, agents, data, workflows, and operating model that power modern marketing at OpenAI. The team has an opportunity to rethink marketing operations alongside the people building the models, products, and infrastructure shaping the future of AI. About the Role We are hiring a Head of Marketing Operations & Technology to build the most AI-enabled marketing operations organization in the world. You will own the systems, infrastructure, data, and workflows that help Marketing operate with greater intelligence, speed, and impact. You will set the function’s strategy, decide what to build or buy, and develop new capabilities where existing solutions fall short. This role sits at the intersection of marketing, technology, data, and AI. You will partner closely with Engineering, Product, Sales, Growth, and Revenue Operations while building a team of technical operators and builders who can turn ambitious ideas into dependable systems. We welcome varied backgrounds—from marketing operations leaders who have expanded the function’s traditional boundaries to founders and builders of AI-native products, growth infrastructure, or internal platforms. What matters most is a deep understanding of marketing, strong technical instincts, and the ambition to imagine a fundamentally better way of working. In this role, you will: Define the vision, strategy, and operating model for Marketing Operations & Technology, including how AI should reshape the function. Build and lead a team spanning market