Solutions Consulting Manager in United States

About the Team OpenAI is building the infrastructure foundation for the next generation of AI. The Data Center Engineering team defines the strategy, reference architectures, technical requirements, and delivery standards for the large-scale data centers that support OpenAI research, products, and infrastructure partners. As a Data Center Controls Network Engineer, you will design, validate, and scale the controls and OT network architectures that support high-density AI data centers. You will work across controls systems, OT infrastructure, telemetry, commissioning, deployment, and operations, partnering with mechanical, electrical, IT/networking, security, and external delivery teams. About the Role We are seeking a mid to senior OT Network Engineer with a strong controls systems background to lead the design and operation of resilient, secure, and scalable OT network architectures for high-density AI data centers. This role translates compute, power, cooling, and operational requirements into practical OT network designs, evaluates vendor solutions, and drives technical decisions across controls infrastructure, telemetry, commissioning, and operations. The ideal candidate has strong hands-on experience in mission-critical OT environments, including industrial networking, virtualized infrastructure, and OT network operations, with expertise in routing, switching, segmentation, firewall policy, time synchronization, monitoring, and network lifecycle support. Key Responsibilities Define controls, automation, and OT network requirements for AI data center campuses. Develop reference architectures, engineering standards, and reusable design templates. Review and develop basis-of-design and functional design documents, including OT network diagrams, IP/VLAN schemes, telemetry architectures, data flow diagrams, and commissioning requirements. Design OT and infrastructure network architectures, including physical topology, logical topology, IP addressing, subnetting, VLA

About the team The Fleet team at OpenAI supports the computing environment that powers our cutting-edge research and product development. We oversee large-scale systems that span data centers, GPUs, networking, and more, ensuring high availability, performance, and efficiency. Our work enables OpenAI’s models to operate seamlessly at scale, supporting both internal research and external products like ChatGPT. We prioritize safety, reliability, and responsible AI deployment over unchecked growth. About the role As a software engineer on the Fleet High Performance Computing (HPC) team, you will be responsible for the reliability and uptime of all of OpenAI’s compute fleet. Minimizing hardware failure is key to research training progress and stable services, as even a single hardware hiccup can cause significant disruptions. With increasingly large supercomputers, the stakes continue to rise. Being at the forefront of technology means that we are often the pioneers in troubleshooting these state-of-the-art systems at scale. This is a unique opportunity to work with cutting-edge technologies and devise innovative solutions to maintain the health and efficiency of our supercomputing infrastructure. Our team empowers strong engineers with a high degree of autonomy and ownership, as well as ability to effect change. This role will require a keen focus on system-level comprehensive investigations and the development of automated solutions. We want people who go deep on problems, investigate as thoroughly as possible, and build automation for detection and remediation at scale. In this role, you will: Build and maintain automation systems for provisioning and managing server fleets. Develop tools to monitor server health, performance, and lifecycle events. Collaborate with clusters, networking, and infrastructure teams. Partner with external operators to ensure a high level of quality. Identify and fix performance bottlenecks and inefficiencies. Continuously improve automati

About the team The Fleet team at OpenAI supports the computing environment that powers our cutting-edge research and product development. We oversee large-scale systems that span data centers, GPUs, networking, and more, ensuring high availability, performance, and efficiency. Our work enables OpenAI’s models to operate seamlessly at scale, supporting both internal research and external products like ChatGPT. We prioritize safety, reliability, and responsible AI deployment over unchecked growth. About the role As a software engineer on the Fleet Hardware team, you will be responsible for the reliability and uptime of all of OpenAI’s compute fleet. Minimizing hardware failure is key to research training progress and stable services, as even a single hardware hiccup can cause significant disruptions. With increasingly large supercomputers, the stakes continue to rise. Being at the forefront of technology means that we are often the pioneers in troubleshooting these state-of-the-art systems at scale. This is a unique opportunity to work with cutting-edge technologies and devise innovative solutions to maintain the health and efficiency of our supercomputing infrastructure. Our team empowers strong engineers with a high degree of autonomy and ownership, as well as ability to effect change. This role will require a keen focus on system-level comprehensive investigations and the development of automated solutions. We want people who go deep on problems, investigate as thoroughly as possible, and build automation for detection and remediation at scale. In this role, you will: Build and maintain automation systems for provisioning and managing server fleets. Develop tools to monitor server health, performance, and lifecycle events. Collaborate with clusters, networking, and infrastructure teams. Partner with external operators to ensure a high level of quality. Identify and fix performance bottlenecks and inefficiencies. Continuously improve automation to reduce manual work

About the Team The Intelligence and Investigations team seeks to rapidly detect and disrupt abuse in AI technologies to ensure their safe use. We are dedicated to identifying emerging abuse trends, analyzing risks, and working with our internal partners to implement effective mitigation strategies to protect against misuse. Our efforts contribute to OpenAI's overarching goal of developing AI that benefits all of humanity. About the Role As an Intelligence Systems Engineer, you’ll be focused on advancing our Intelligence & Investigations efforts at OpenAI, ensuring the safe and responsible use of AI across our products and services. We are seeking a self-starter to prototype, develop, and maintain new tools and processes that integrate OpenAI’s models and infrastructure to enable internal teams to make sense of large, open-domain datasets, fight abuse, and inform high-stakes decisions. You will be a crucial technical bridge between our data scientists and subject matter experts and technical teams like Platform Integrity, Safety Systems, and Research by leading the development of innovative tools and processes that bolster goals in scaled collections, investigations, and analysis. The ideal candidate has strong analytical and data skills, with a background in both prototyping and building scalable systems that can swiftly detect emerging threats, process vast amounts of information, and deliver insights to stakeholders. We value professionals with outstanding communication skills, a commitment to continuous learning, and who are dedicated to promoting the responsible use of AI. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Prototype, build, and maintain at-scale intelligence systems that detect, triage, and monitor targeted signals from both open-source and internal data Analyze requirements and deliver end-to-end solutions that address

About the team The Applied AI Engineering team is responsible for ensuring the safe and effective deployment of Generative AI applications for developers and startups. We act as a trusted advisor and thought partner for our customers, working to build an effective backlog of GenAI use cases for their industry and drive them to production through strong technical guidance. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to late-stage startups. About the Role We are seeking a technically proficient, business-minded Applied AI Engineer to help push the frontier of advanced AI with our strategic startup customers. You'll work with some of the most exciting AI startups in the world, guiding them through ideation, development, delivery, and scaling to accelerate and maximize the value of what they build on our platform. You will have the opportunity to work on the most novel and creative use cases being built on our API, serving as a critical partner in collecting and delivering high-fidelity product and model feedback internally. You will collaborate closely with Sales, Solutions Engineering, Applied Research, and Product teams, and you will report to the Startups Applied AI Lead. This role is based in our San Francisco or New York offices. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Partner closely with strategic startup customers as their technical thought partner to build novel applications on our API, helping them rapidly move from ideation to scale. Provide proactive guidance to maximize business impact and accelerate application development. Experiment and prototype alongside customers, demonstrating practical use cases. Contribute to open-source resources and scale the function by sharing knowledge, codifying best practices, and publishing useful resources. Synthesize and deliver valuable feedback to the Product and Research

About the Team At OpenAI, we’re building safe and beneficial artificial general intelligence. We deploy our models through ChatGPT, our APIs, and other cutting-edge products. Behind the scenes, making these systems fast, reliable, and cost-efficient requires world-class infrastructure. The Caching Infrastructure team is responsible for building a caching layer that powers many critical use cases at OpenAI. We aim to provide a high-availability, multi-tenant cache platform that scales automatically with workload, minimizes tail latency, and supports a diverse range of use cases. We’re looking for an experienced engineer to help design and scale this critical infrastructure. The ideal candidate has deep experience in distributed caching systems (e.g., Redis, Memcached), networking fundamentals, and Kubernetes-based service orchestration. In This Role, You Will: Design, build, and operate OpenAI’s multi-tenant caching platform used across inference, identity, quota, and product experiences. Define the long-term vision and roadmap for caching as a core infra capability, balancing performance, durability, and cost. Collaborate with other infra teams (e.g., networking, observability, databases) and product teams to ensure our caching platform meets their needs. You Might Thrive In This Role If You: Have 5+ years of experience building and scaling distributed systems, with a strong focus on caching, load balancing, or storage systems. Have deep expertise with Redis, Memcached, or similar solutions, including clustering, durability configurations, client-side connection patterns, and performance tuning. Have production experience with Kubernetes, service meshes (e.g., Envoy), and autoscaling systems. Think rigorously about latency, reliability, throughput, and cost in designing platform capabilities. Thrive in a fast-paced environment and enjoy balancing pragmatic engineering with long-term technical excellence. About OpenAI OpenAI is an AI research and deployment company d

About the team Online Data builds and operates Habitat, the single product surface of Online Data and the system of record for OpenAI’s online user data. As OpenAI’s scale and product requirements evolve, Habitat is becoming a full-stack, one-size-fits-most database platform with end-to-end ownership of: Provisioning and developer experience APIs and guardrails Scaling, performance, and reliability Data movement, caching, routing, and placement Privacy enforcement and access control Change Data Capture (CDC) as a first-class primitive The foundation for future storage backends You’ll work on the core online database platform behind OpenAI’s products, building and operating Habitat services that handle high-QPS, latency-sensitive workloads across regions. You’ll partner closely with internal platform and product teams to ship safe, reliable systems, then push them to be faster and more cost-efficient through better caching, routing, observability, and operational tooling. This is a critical role for engineers who like owning hard distributed-systems problems end to end and sweating the details from p99 latency to production operations at massive scale. In this role, you will Design and build core abstractions spanning storage, caching, routing, CDC, and privacy enforcement Own a major surface area end to end, from product and API design to operational excellence Improve latency, correctness, and cost efficiency for real production workloads at massive scale Build strong instrumentation, debugging workflows, and developer-first tooling Collaborate closely with internal product and infrastructure teams to understand requirements and ship pragmatic solutions Participate in an on-call rotation and raise the bar on reliability while aggressively improving performance and usability You might thrive in this role if you have A strong track record building and operating high-scale backend or data-intensive distributed systems in production Excellent systems judgment and the a

About the Team The team’s mission is to accelerate the secure evolution of agentic AI systems at OpenAI. To achieve this, the team designs, implements, and continuously refines security policies, frameworks, and controls that defend OpenAI’s most critical assets—including the user and customer data embedded within them—against the unique risks introduced by agentic AI. About the Role As a Security Engineer on the Agent Security Team , you will be at the forefront of securing OpenAI’s cutting-edge agentic AI systems. Your role will involve designing and implementing robust security frameworks, policies, and controls to safeguard OpenAI’s critical assets and ensure the safe deployment of agentic systems. You will develop comprehensive threat models, partner tightly with our Agent Infrastructure group to fortify the platforms that power OpenAI’s most advanced agentic systems, and lead efforts to enhance safety monitoring pipelines at scale. We are looking for a versatile engineer who thrives in ambiguity and can make meaningful contributions from day one. You should be prepared to ship solutions quickly while maintaining a high standard of quality and security. We’re looking for people who can drive innovative solutions that will set the industry standard for agent security. You will need to bring your expertise in securing complex systems and designing robust isolation strategies for emerging AI technologies, all while being mindful of usability. You will communicate effectively across various teams and functions, ensuring your solutions are scalable and robust while working collaboratively in an innovative environment. In this fast-paced setting, you will have the opportunity to solve complex security challenges, influence OpenAI’s security strategy, and play a pivotal role in advancing the safe and responsible deployment of agentic AI systems. You’ll be responsible for: Architecting security controls for agentic AI – design, implement, and iterate on identity, netwo

About the team OpenAI’s Enterprise Go-To-Market organization helps the world’s largest companies adopt and scale our AI platform across their business—from ChatGPT Enterprise to our developer platform and APIs. We partner with organizations across Financial Services, Life Sciences, and Retail to build new AI-powered customer experiences, transform operations, and reimagine how work gets done in highly regulated and technically complex environments. As adoption accelerates through pilots, experimentation, and developer-led use cases, the GTM team turns that momentum into durable, enterprise-wide deployments. Sales Development sits at the front of this motion—where technical curiosity becomes executive engagement and OpenAI’s enterprise relationships begin. About the role We are hiring a Sales Development Manager, AMER to lead a team of SDRs supporting our Large Enterprise business across North America. Reporting into Sales Development leadership, this role will be responsible for coaching and developing a high-performing team focused on generating qualified pipeline and creating strategic enterprise opportunities. This is a foundational front-line leadership role within OpenAI’s enterprise GTM organization. You will help define how we engage prospective customers, convert product and developer interest into enterprise conversations, and scale repeatable outbound and inbound motions across some of the world’s largest organizations. You will partner closely with Sales, Marketing, Solutions Engineering, Partnerships, and Strategy & Operations to drive pipeline generation and help shape the future of OpenAI’s enterprise growth engine. In this role, you will: Lead, coach, and develop a team of SDRs supporting Large Enterprise, Verticals, and Strategic Accounts across AMER Drive high-quality pipeline generation through outbound prospecting, inbound qualification, account-based motions, and product-led signals Establish strong operational rigor around activity metrics,

About the Team The Software Engineering team is responsible for designing and building the scalable, performant, and secure backend systems that power our products—from early prototypes to large-scale deployments. We collaborate closely with product, hardware, and full-stack teams to ensure our infrastructure enables fast iteration while setting a strong foundation for long-term growth. About the Role As a Backend Engineer , you will design and build services, APIs, and infrastructure that support evolving product needs. You’ll apply a deep understanding of backend systems and maintain enough end-to-end context—from hardware to cloud—to guide technical decisions that best serve the product and team. We’re looking for engineers who thrive in fast-paced, collaborative environments and care deeply about building robust systems that scale. This role is based in San Francisco, CA . We use a hybrid work model of four days in the office per week and offer relocation assistance to new employees. In this role, you will: Architect, build, and maintain high-performance, secure backend systems. Design APIs, data models, and infrastructure to support evolving product needs. Balance near-term development velocity with long-term maintainability and scalability. Collaborate with cross-functional teams to ensure cohesive, end-to-end solutions. You might thrive in this role if you: Have 7+ years of professional software engineering experience, with a focus on backend systems. Have a proven track record of building and scaling systems from early stage to large scale. Are proficient with Python and Go, and familiar with a range of server-side technologies. Have a strong grasp of system design, performance optimization, and security best practices. Can reason about full-stack tradeoffs from hardware through cloud infrastructure. (Nice to have) Have experience with distributed systems and cloud architectures. (Nice to have) Bring a background in instrumentation, analytics, and performanc

About the Team Business Marketing at OpenAI helps companies understand, adopt, and realize value from intelligence at work. We believe our own marketing organization should demonstrate what changes when intelligence becomes part of the work: fewer manual handoffs, faster learning, better use of customer and product signals, and more capacity for ambitious thinking. Marketing Technology works across Marketing, go-to-market, Data, Engineering, IT, Security, and Product to define the systems, agents, data, workflows, and operating model that power modern marketing at OpenAI. The team has an opportunity to rethink marketing operations alongside the people building the models, products, and infrastructure shaping the future of AI. About the Role We are hiring a Head of Marketing Operations & Technology to build the most AI-enabled marketing operations organization in the world. You will own the systems, infrastructure, data, and workflows that help Marketing operate with greater intelligence, speed, and impact. You will set the function’s strategy, decide what to build or buy, and develop new capabilities where existing solutions fall short. This role sits at the intersection of marketing, technology, data, and AI. You will partner closely with Engineering, Product, Sales, Growth, and Revenue Operations while building a team of technical operators and builders who can turn ambitious ideas into dependable systems. We welcome varied backgrounds—from marketing operations leaders who have expanded the function’s traditional boundaries to founders and builders of AI-native products, growth infrastructure, or internal platforms. What matters most is a deep understanding of marketing, strong technical instincts, and the ambition to imagine a fundamentally better way of working. In this role, you will: Define the vision, strategy, and operating model for Marketing Operations & Technology, including how AI should reshape the function. Build and lead a team spanning market

About the Team Our team turns OpenAI’s latest model capabilities into polished, trusted products for consumers and developers. We build the end-to-end experiences including product surfaces, platform layers, and developer workflows that make cutting-edge AI accessible, useful, and dependable at scale. OpenAI’s Financial Engineering (FinEng) team powers how revenue flows through our products - pricing and packaging, checkout, payments, subscriptions, and the financial infrastructure behind them. We partner closely with Engineering, Data Science, Risk, Finance, and Go-to-Market to make paying for OpenAI products seamless, reliable, and efficient worldwide. We pair rapid innovation with a rigorous approach to responsible deployment. Safety and trust are built into how we design, ship, and learn from real-world usage, so these tools deliver meaningful value while aligning with OpenAI’s mission. About the Role We are seeking an experienced Product Manager to scale the product efforts and technical strategy within our Financial Engineering team. The ideal candidate has prior experience in billing, finance, and accounting, ideally also building solutions for commercial users of varying sizes from small scale to enterprise. This role requires close collaboration with our product, finance, operations, and engineering teams. This position is based in San Francisco, CA. We utilize a hybrid work model with 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Develop a strategy and roadmap to efficiently scale the billing operations and customer experience behind OpenAI’s growing product portfolio Identify and execute opportunities to improve the order-to-cash processing for OpenAI’s largest and most strategic customers Build AI powered tooling for key partner teams such as Finance and User Operations to drive better decisions and business outcomes Collaborate with other product teams to defining OpenAI’s evolving monetization s

About the team The Codex Deployment Engineering team helps customers adopt OpenAI's coding tools throughout their software development lifecycle. We act as trusted technical partners, guiding engineering teams as they integrate Codex into their projects and workflows. Our customers span digital-native companies to global enterprises, and we work side-by-side to accelerate how they plan, build, and deliver software. About the Role We are seeking a technically deep, creativity-driven AI Deployment Engineer who is already a power user of AI coding tools and passionate about pushing the boundaries of developer productivity. You will partner directly with engineering leaders and hands-on builders to design, validate, and scale advanced AI workflows, often using Codex to prototype and build the very demos, integrations, and automations customers ultimately adopt. This is a highly cross-functional role that blends technical architecture, product strategy, and customer-facing leadership. You’ll work closely with Sales, Solutions Engineering, Product, Applied Engineering, and the broader Codex organization to advocate for customer needs, shape product direction, and accelerate the successful deployment of intelligent coding systems across some of the world’s most influential companies. In this role, you will: Serve as the primary technical subject matter expert on OpenAI Codex for a portfolio of customers, embedding deeply with them to enable their engineering teams and build coding workflows. Partner directly with customers to design and implement AI-enhanced development workflows, from rapid prototyping through scalable production rollout. Build high-quality demos, reference implementations, and workflow automations, using Codex itself as part of your development process. Lead large-format workshops, technical deep dives, and hands-on enablement sessions that help engineering organizations adopt AI coding tools effectively and safely. Contribute technical content including

OpenAI’s charter calls on us to ensure the benefits of AI are distributed broadly and safely. Our Health AI team focuses on expanding access to high-quality medical expertise and aims to set a high standard for deploying AI responsibly in high-stakes domains. Improving health will be one of the defining impacts of AGI. Today, millions of people lack access to reliable medical information, and clinicians around the world face increasing time and resource constraints. We are building AI systems that support patients, clinicians, and health workers, while meeting the highest standards for safety, reliability, and privacy. We are seeking full stack software engineers to help build and scale products used by consumers and care providers globally. You will work closely with product, design, and research teams to ship real systems in a fast-moving, high-impact environment. In this role, you will: Design and build scalable fullstack systems for consumer and enterprise health. Own end-to-end feature development—from early design and implementation through deployment, monitoring, and iteration. Build and maintain data pipelines and services that meet strict privacy, security, and compliance requirements (e.g., HIPAA). Collaborate closely with researchers and safety teams to integrate reliability, evaluation, and guardrails into production systems. Debug, optimize, and harden systems to support high availability, performance, and global scale. Take ownership of ambiguous problems and drive them to practical, high-quality solutions. You might thrive in this role if you: Are deeply motivated by improving health outcomes and expanding access to medical expertise. Are a strong engineer who enjoys building durable, well-designed systems. Have 5+ years of experience writing maintainable, production-quality code. Can operate with high agency—owning problems end-to-end with minimal supervision. Enjoy working in fast-moving, cross-functional teams with engineers, product managers, desi

About the Team OpenAI’s AI Success Engineer team partners with the world’s most ambitious organizations to translate cutting edge AI into real business value. We guide customers from first deployment through scaled enterprise adoption. Our work spans technical integration and enablement, workflow transformation, and sustained program and product delivery. Our customers range from fast growing digital natives to the largest global enterprises, government agencies and educational institutions. Every engagement is an opportunity to shape how AI changes work, productivity, and innovation. This role sits at the center of that mission. About the Role The Success Engineer role is the primary post-sales point of contact for a portfolio of education institutions. You are responsible for driving account health and adoption, ensuring technical readiness, identifying high-impact academic and administrative use cases, and delivering measurable value to our education customers using OpenAI’s platform. This role blends technical leadership, program management, customer advisory, and product influence. You will partner deeply with customer teams, map workflows, lead configuration and enablement, oversee deployment plans, and guide institutions toward high impact use cases that showcase the full value of our platform. You will work closely with Sales, Solutions Architecture, Product, and Research to ensure the customer experience is connected and successful across every touchpoint. Success in this role means accelerating adoption, increasing customer activation depth, guiding strategic use cases that get to production, and helping customers demonstrate tangible business impact. This role is based in SF or NYC; we offer relocation benefits to new hires. In this role, you will: Lead the technical relationship for post-sale customers and act as their trusted advisor on deployment, adoption, and value realization Own account health, adoption velocity, and ongoing technical deployment an