Startup Program And Experience Lead in United States

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to to ship AI products. THE ROLE As the Head of IT at Baseten, you will build, scale, and secure our internal technology function to support our rapid growth. Reporting to our Chief Information Security Officer, you will lead and mentor a team of 5+ IT engineers, leading the charge to transition Baseten from startup-era IT to a highly automated, enterprise-ready IT organization. You will take full ownership of corporate IT infrastructure, Helpdesk operations, corporate identity management, device lifecycles, and vendor procurement. As we scale to support the world’s most dynamic AI companies, you will ensure our internal systems scale seamlessly with our headcount, providing a secure, frictionless, and world-class technology experience for all Baseten employees. RESPONSIBILITIES Team Leadership: Manage, mentor, and grow a team of IT engineers, fostering a high-performance culture focused on technical excellence and end-user satisfaction. Helpdesk Operational Excellence: Build a fast-response support function by establishing clear response SLAs, tracking employee satisfaction metrics, and formalizing on-call and incident response processes. Zero-Touch Automation: Architect and implement automated employee onboarding, offboarding, and role-based access changes through deep integrations across HRIS, MDM, and IAM systems. SaaS Management & Procurement: Establish comprehensive SaaS management processes to eliminate shadow IT, automate access w

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to to ship AI products. THE ROLE We are seeking an experienced and proactive Recruiter to help us grow our team. You will focus on hiring across our Sales team, collaborating closely with hiring managers and Sales leadership. This is a unique opportunity to build and scale the go-to-market recruiting function from the ground up—shaping strategies, processes, and candidate experience as we grow. Every hire you bring on board will play a direct role in building the future of ML infrastructure at Baseten. RESPONSIBILITIES Full-cycle recruiting: Own the hiring goals and recruiting process, from role kickoff through offer acceptance Sourcing excellence: Work closely with hiring managers to define what "excellent" looks like for a given role. Develop and execute sourcing strategies to build pipelines of highly qualified candidates, leveraging tools and creative outreach. Candidate experience: Ensure a smooth experience for every candidate, with clear communication and timely updates throughout the process Process improvements: Continuously refine and scale recruiting processes to increase efficiency, reduce time-to-fill, and improve quality of hire Data-driven insights: Track and analyze recruiting metrics (e.g., pipeline health, time-to-fill, conversion rates, acceptance rates) to inform strategies REQUIREMENTS 3+ years of full-cycle recruiting experience, preferably in a rapidly growing startup environment with big headcount goals Proven success

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to to ship AI products. THE OPPORTUNITY We are looking for Senior Software Engineers to join our team. This is a specialized, high-impact role sitting at the intersection of high-performance computing (HPC) and Large Language Model (LLM) engineering. You will not just be building the automated "speedometer and diagnostic" suite for our next-generation AI infrastructure; you will be defining the roadmap, driving key technical decisions, and taking full ownership of the future of this work. RESPONSIBILITIES Benchmarking : Evaluate, run and automate standard LLM quality benchmarks (GSM8K, MMLU) alongside custom performance suites for specific workloads (e.g., long-context window, KV cache reuse, disaggregated serving). DevEx Improvement : Develop and maintain internal GPU-enabled development environments (similar to GitHub Codespaces). You will ensure the team has seamless, high-performance "dev machines" optimized for model experimentation. Tool Development : Build and contribute to open-source tools such as InferenceMAX and genai-bench to automate model evaluation, benchmarking and analysis. System Profiling : Use profilers like PyTorch Profiler, NVIDIA Nsight Systems and py-spy to collect performance profiles, identify bottlenecks, and debug the compute/networking stack. Monitoring & Observability : Develop real-time dashboards and alerts to monitor system health, model startup times, and runtime performance. Continuous Integration : Auto

We’re hiring a Sr. Customer Success Manager to turn new deployments into measurable outcomes for engineering teams using Coder. You guide customers from onboarding through renewal, clearing blockers, and aligning our platform to their goals. You lead rollouts, monitor health and usage, and keep stakeholders informed. You partner with Sales on expansions and renewals, and with Support and Product on issues and feedback. What you’ll do here Own onboarding and rollout plans for new customers; coordinate with Sales for a smooth, successful implementation of Coder’s platform Remove barriers to adoption so customers achieve their desired outcomes expediently Engage with customers to understand goals, challenges, and use cases, and provide tailored guidance and recommendations Identify expansion opportunities within existing accounts, and partner with Sales on upsell and cross‑sell motions Oversee renewals and forecasting, ensuring timely, successful commitments Serve as the primary point of contact for inquiries, issues, and escalations, and collaborate with Coder teams to resolve Monitor and report on customer health and usage Develop deep expertise in Coder’s products to provide global customer coverage What we’re looking for 3+ years in software/SaaS sales and/or customer success, with enterprise experience preferred Working knowledge of cloud infrastructure, DevOps, developer tools, coding agents, platform engineering, CI/CD, and the SDLC Hands-on experience with Salesforce and other industry-standard CS platforms History of building strong relationships across executive, business, and technical stakeholders Consistent internal advocacy for customers and the ability to provide actionable feedback for Product and cross‑functional teams Habit of staying current on industry trends, CS best practices, and the competitive landscape Startup experience High EQ with strong verbal communication and technical writing skills Self‑motivated with a creative and analytical approach

About Us Small businesses are the backbone of the US economy, comprising almost half of the GDP and the private workforce. Yet, big banks don’t provide the access, assistance and modern tools that owners need to successfully grow their business. We started Novo to challenge the status quo—we’re on a mission to increase the GDP of the modern entrepreneur by creating the go-to banking platform for small businesses (SMBs). Novo is flipping the script of the banking world, and we’re excited to lead the small business banking revolution. At Novo, we’re here to help entrepreneurs, freelancers, startups and SMBs achieve their financial goals by empowering them with an operating system that makes business banking as easy as iOS. We developed modern bank accounts and tools to help to save time and increase cash flow. Our unique product integrations enable easy access to tracking payments, transferring money internationally, managing business transactions and more. We’ve made a big impact in a short amount of time, helping thousands of organizations access powerfully simple business banking. Why Novo? • Novo is a rapidly growing series B fintech startup with a mission-driven team that’s passionate about helping every small business in America • Positive, inclusive, supportive culture cheering you on your journey • We work with very new technologies and architecture patterns • Offices in NYC and India Role Summary The Senior Manager, Customer Support & Success is the strategic owner of Novo's most critical 1:1 customer touchpoints - from complex escalations and collections recovery to a proactive customer success motion you’ll get to build from scratch. This is a player-coach role: you will lead a small, high-performing team while staying close to the work yourself. You will operate with significant autonomy, bring consistency and customer obsession, and shape what this function looks like two to three years from now. About the Role Escalations & Collections — Raise th

About Novo Small businesses are the backbone of the US economy, comprising almost half of the GDP and the private workforce. Yet, big banks don’t provide the access, assistance and modern tools that owners need to successfully grow their business. We started Novo to challenge the status quo—we’re on a mission to increase the GDP of the modern entrepreneur by creating the go-to banking platform for small businesses (SMBs). Novo is flipping the script of the banking world, and we’re excited to lead the small business banking revolution. At Novo, we’re here to help entrepreneurs, freelancers, startups and SMBs achieve their financial goals by empowering them with an operating system that makes business banking as easy as iOS. We developed modern bank accounts and tools to help to save time and increase cash flow. Our unique product integrations enable easy access to tracking payments, transferring money internationally, managing business transactions and more. We’ve made a big impact in a short amount of time, helping thousands of organizations access powerfully simple business banking. Why Novo? Novo is a rapidly growing series B fintech startup with a mission-driven team that’s passionate about helping every small business in America Positive, inclusive, supportive culture cheering you on your journey We work with very new technologies and architecture patterns We provide learning and development budgets to help you grow and bond with your team Offices in NYC and India The Role We're looking for a Senior Designer / Art Director to own the creative vision across our marketing surfaces—paid, owned, and everything in between. You'll be the person who makes Novo look and feel like the brand it aspires to be, translating business goals into campaigns that stop thumbs, convert prospects, and make our existing customers proud to bank with us. This is an individual contributor role with real influence. You won't manage a team, but you'll shape how the entire company shows up

About Supabase Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth. About the Role We’re looking for a Developer Relations Engineer based in San Francisco to join our team and to help more developers discover, learn, and build with Supabase. You’ll create high-impact content, build real-world projects, and represent Supabase across communities and events. If you’re equally energized by writing code and teaching others, this is the role for you. Why this role matters Supabase is growing fast with 350,000+ developers , 1,000+ OSS contributors , and a thriving open source ecosystem. Our users are builders, startup founders, weekend hackers, and engineers scaling to millions of users. DevRel is how we meet them where they are: through content, community, and code. We’re building a community of communities that brings together developers from many backgrounds, including first-time open source contributors. As a DevRel Engineer, you’ll be a bridge between Supabase and the broader developer ecosystem, helping people get started, go deep, and feel connected. What you'll do Make content Publish compelling technical content, especially video, to help developers learn Supabase quickly Build demos and tutorials Ship real-world apps using Supabase and tools like Next.js, React, and Stripe. Write guides that others can follow and remix Represent Supabase Speak at meetups, livestream builds, and engage with the developer ecosystem. You’ll be a visible and trusted voice of the platform Support and grow the community Celebrate contributors, answer questions, highlight cool projects, and bring developer feedback to the team Collaborate across the company Work with engineering, product, and growth to amplify launches, prioritize content, and reduce friction for new users You migh

👋 Welcome to Glide! At Glide we’re reimagining the banking experience for the modern world . Our embedded fintech platform empowers legacy financial institutions, like community banks and credit unions, to pioneer novel digital experiences for their customers. You’ll be joining an all-star team with engineering, product, and growth experience from Stripe, Google, and Amazon. We’re looking for a talented Sales Development Representative to help us grow our product to hundreds of banks. We’re bringing a new perspective to the decades-old financial world , and we’re hoping you can help us do that! As a Sales Development Representative, you will work directly with our CEO to build Glide’s go-to-market function from the ground up. Your Responsibilities: Build relationships with banking executives across the country, introducing Glide and generating interest. Source new opportunities through outbound prospecting, cold calls, emails, LinkedIn, and event networking. Qualify inbound leads to ensure a strong fit before passing them to the sales team. Maintain a high volume of outreach and manage follow-ups with prospects. Collaborate closely with Account Executives and co-founder/CEO to refine Glide’s sales playbook. Represent Glide at conferences, events, and competitions to increase brand visibility. Need-to-Haves: 1+ years of quota-driven SDR, BDR, or sales experience (or equivalent internship/early-career experience). Hands-on experience with modern prospecting and outreach tools. Strong product curiosity and ability to quickly learn and articulate complex, technical products. Excellent communication, collaboration, and organizational skills. Nice-to-Haves: Previous experience selling an fintech or financial services product Previously built sales processes from the ground up at an early-stage startup An entrepreneurial, self-starter spirit Perks and Benefits: 💸 Competitive Compensation: You’ll receive a competitive salary and a generous equity package for joining us at

Welcome to Glide! At Glide we’re reimagining the banking experience for the modern world . Our white label embedded fintech platform empowers legacy financial institutions, like community banks and credit unions, to pioneer novel digital experiences for their customers. You’ll be joining an all-star team with engineering, product, and growth experience from Stripe, Google, and Amazon. We’re bringing a new perspective to the decades-old financial world , and we’re hoping you can help us along the journey! Our Design Philosophy At Glide, design isn’t an afterthought. We believe it is our biggest product differentiator. You’ll transform complexity into confidence, creating products that feel simple without being simplistic. The work you design will be used by hundreds of thousands of users across the country. What You’ll Do Own design for Glide’s core products across account opening, lending, and member servicing Translate complex financial workflows into clear, intuitive experiences Build and maintain Glide’s design system and visual language across product and marketing Partner with product, engineering, and go-to-market teams to ship fast, high-quality features Contribute to brand and visual design needs across web, campaigns, and presentations Bring clarity to ambiguity through prototypes, storytelling, and thoughtful craft Champion design excellence and help define Glide’s design culture as we scale Who You Are Experienced designer: 4–6+ years of experience designing product experiences, ideally in early stage fintech or complex enterprise environments. Systems thinker: You see patterns and build reusable systems that scale, without losing craft or polish. Strong interaction and visual design chops: You obsess over clarity, typography, and visual hierarchy. You know how to make a dense form feel delightful. Customer-obsessed: You design with empathy, not assumptions. You find signal in feedback and know when to bend or push constraints. Startup mindset: You thrive

👋 Welcome to Glide! At Glide we’re reimagining the banking experience for the modern world . Our embedded fintech platform empowers legacy financial institutions, like community banks and credit unions, to pioneer novel digital experiences for their customers. You’ll be joining an all-star team with engineering, product, and growth experience from Stripe, Google, and Amazon. We’re looking for a talented Digital Support Manager (DSM) to help us grow our product to hundreds of banks. We’re bringing a new perspective to the decades-old financial world , and we’re hoping you can help us do that! Your Responsibilities: Serve as the primary point of contact for clients post go-live support, managing inbound support requests and ensuring timely, high-quality resolutions Leverage deep knowledge of financial institution operations to diagnose issues at the root cause level — not just the surface Partner with clients to understand their regulatory environment, core system configurations, and operational workflows in order to recommend solutions that truly fit their needs Maintain accurate records of all client interactions, escalating issues to engineering or product teams as needed Identify patterns in support requests and proactively surface product feedback and client insights to internal teams Leverage AI tools to streamline and optimize day-to-day responsibilities Contribute to the development of help articles, training materials, and client-facing documentation Need-to-Haves: Experience working at a bank or credit union — you know what a core system is, you understand regulatory requirements, and you can speak your clients' language A natural curiosity to dig past the surface-level problem and uncover what clients actually need Strong written and verbal communication skills with a client-first mindset Ability to manage multiple open issues simultaneously without dropping the ball Comfort working in a fast-paced, early-stage startup environment where the playbook is sti

👋 Welcome to Glide! At Glide we’re reimagining the banking experience for the modern world . Our embedded fintech platform empowers legacy financial institutions, like community banks and credit unions, to pioneer novel digital experiences for their customers. You’ll be joining an all-star team with engineering, product, and growth experience from Stripe, Google, and Amazon. We’re looking for a talented early career Fullstack Engineer to help us build our platform. We’re bringing a new perspective to the decades-old financial world , and we’re hoping you can help us do that! Why You’ll Love This Role (Especially if you’re a new grad): A unique opportunity to work side-by-side with Glide’s founders and senior engineers, learning directly from industry veterans. Gain hands-on, end-to-end experience across the full stack: from architecture design to deployment. Be part of a small, fast-moving startup, where your code has immediate impact. Get mentorship and exposure to real-world engineering best practices, product development, and startup culture. Your Responsibilities: Move seamlessly between frontend and backend to build a well-tested, secure frontend for our core web product. Create trustworthy, safe user experiences by building interfaces that are simple, reliable, and performant using tools like Typescript, React, Node.js and NextJS . Design a scalable architecture that can serve hundreds of thousands of end users. Bring designs to life through beautifully-crafted code. Articulate a long-term technical direction and vision for maintaining and scaling our web product suite. Lead frontend and backend infrastructure & tooling for an ambitious product roadmap. Need-to-Haves: Experience with Javascript and tools like Typescript, React, Node.js and NextJS . Experience with modern, responsive HTML & CSS . Experience using data fetching libraries like React Query/Tanstack or tRPC to synchronize client and server data. Excellent understanding of software engineer

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Why This Role Is Different This is not a typical “Applied Scientist” or “ML Engineer” role. As a Member of Technical Staff, Applied ML, you will: Work directly with enterprise customers on problems that push LLMs to their limits. You’ll rapidly understand customer domains, design custom LLM solutions, and deliver production-ready models that solve high-value, real-world problems. Train and customize frontier models — not just use APIs. You’ll leverage Cohere’s full stack: CPT, post-training, retrieval + agent integrations, model evaluations, and SOTA modeling techniques. Influence the capabilities of Cohere’s foundation models. Techniques, datasets, evaluations, and insights you develop for customers will directly shape the next generation of Cohere’s frontier models. Operate with an early-startup level of ownership inside a frontier-model company. This role combines the breadth of an early-stage CTO with the infrastructure and scale of a deep-learning lab. Wear multiple hats, set a high technical bar, and define what Applied ML at Cohere becomes. Few roles in the industry combine application, research, customer-facing engineeri

👋 Welcome to Glide! At Glide we’re reimagining the banking experience for the modern world . Our embedded fintech platform empowers legacy financial institutions, like community banks and credit unions, to pioneer novel digital experiences for their customers. You’ll be joining an all-star team with engineering, product, and growth experience from Stripe, Google, and Amazon. We’re looking for a talented early career Fullstack Engineer to help us build our platform. We’re bringing a new perspective to the decades-old financial world , and we’re hoping you can help us do that! Why You’ll Love This Role (Especially if you’re a new grad): A unique opportunity to work side-by-side with Glide’s founders and senior engineers, learning directly from industry veterans. Gain hands-on, end-to-end experience across the full stack: from architecture design to deployment. Be part of a small, fast-moving startup, where your code has immediate impact. Get mentorship and exposure to real-world engineering best practices, product development, and startup culture. Your Responsibilities: Move seamlessly between frontend and backend to build a well-tested, secure frontend for our core web product. Create trustworthy, safe user experiences by building interfaces that are simple, reliable, and performant using tools like Typescript, React, Node.js and NextJS . Design a scalable architecture that can serve hundreds of thousands of end users. Bring designs to life through beautifully-crafted code. Articulate a long-term technical direction and vision for maintaining and scaling our web product suite. Lead frontend and backend infrastructure & tooling for an ambitious product roadmap. Need-to-Haves: Experience with Javascript and tools like Typescript, React, Node.js and NextJS . Experience with modern, responsive HTML & CSS . Experience using data fetching libraries like React Query/Tanstack or tRPC to synchronize client and server data. Excellent understanding of software engineer

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Why This Role Is Different This is not a typical “Applied Scientist” or “ML Engineer” role. As a Member of Technical Staff, Applied ML, you will: Work directly with enterprise customers on problems that push LLMs to their limits. You’ll rapidly understand customer domains, design custom LLM solutions, and deliver production-ready models that solve high-value, real-world problems. Train and customize frontier models — not just use APIs. You’ll leverage Cohere’s full stack: CPT, post-training, retrieval + agent integrations, model evaluations, and SOTA modeling techniques. Influence the capabilities of Cohere’s foundation models. Techniques, datasets, evaluations, and insights you develop for customers will directly shape the next generation of Cohere’s frontier models. Operate with an early-startup level of ownership inside a frontier-model company. This role combines the breadth of an early-stage CTO with the infrastructure and scale of a deep-learning lab. Wear multiple hats, set a high technical bar, and define what Applied ML at Cohere becomes. Few roles in the industry combine application, research, customer-facing engineeri

👋 Welcome to Glide! At Glide we’re reimagining the banking experience for the modern world . Our embedded fintech platform empowers legacy financial institutions, like community banks and credit unions, to pioneer novel digital experiences for their customers. You’ll be joining an all-star team with engineering, product, and growth experience from Stripe, Google, and Amazon. We’re looking for a talented Founding AE to help us grow our product to hundreds of banks. We’re bringing a new perspective to the decades-old financial world , and we’re hoping you can help us do that! As a Founding Account Executive, you will work directly with our CEO to build Glide’s go-to-market function from the ground up. Your Responsibilities: Build relationships with banking executives across country, while building awareness of Glide’s brand. Source new opportunities through a combination in-person and virtual strategies, being the first point of contact for all new leads Drive the sales process through lead identification, outreach, qualification, and nurturing Help Glide become an established brand by attending conferences, hosting events, visiting prospects, and pitching at competitions Build and refine the sales processes from the ground up, including vetting and implementing sales tools Negotiate and close large, strategic accounts alongside the founders Need-to-Haves: 2+ years of quota-driven sales experience selling to enterprises 2+ years of hands-on experience with modern sourcing, prospecting, and outreach tools Strong product intuition and proven track record of understanding complex, technical products Strong understanding of Enterprise SaaS business models Excellent communication, collaboration, and negotiation skills Nice-to-Haves: Previous experience selling an fintech or financial services product Previously built sales processes from the ground up at an early-stage startup An entrepreneurial, self-starter spirit Perks and Benefits: 💸 Competitive Compensation: You’ll