Jobs in United States

Strategic Leader in United States

3,166 active opportunities · Updated October 2026

Explore current strategic leader jobs across United States. Filter by work mode, employment type, experience, department, date posted and distance.

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📍 San Francisco, California, United States· Full-time
✓ Quality checkedCompany trend -83%

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to to ship AI products. THE ROLE We’re looking for an Enterprise Account Executive to help build and scale Baseten’s Enterprise go-to-market motion. You’ll own new business in verticals where AI adoption is accelerating including enterprise software, financial services, and big tech. This is a high-autonomy role where you’ll contribute directly to our Enterprise GTM strategy—identifying new use cases within your verticals, winning lighthouse customers that become references for their industries, and feeding signal back to product and engineering to shape our roadmap. You’ll work alongside Baseten’s founders, forward-deployed engineering team, and GTM leadership. WHAT YOU’LL DO Own a revenue target and all aspects of the sales cycle from prospecting to close, including outbounding and engaging Tier 1 accounts in your assigned verticals Drive new logo acquisition and strategic expansion within key accounts, prioritizing organizations that can serve as lighthouse customers within their industries Become a trusted advisor to customers—understand their unique infrastructure needs, co-innovate on solutions, and lead with conviction by providing clear recommendations grounded in deep industry expertise Partner with Baseten’s forward-deployed engineers to run technical evaluations, POCs, and architecture reviews that earn customer confidence Collaborate cross-functionally with Product, Engineering, Legal, and Marketing to bring new solutions to marke

Machine LearningAIGoRust
B
📍 New York, New York, United States· Full-time
✓ Quality checkedCompany trend -83%

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to to ship AI products. THE ROLE We’re looking for an Enterprise Account Executive to help build and scale Baseten’s Enterprise go-to-market motion. You’ll own new business in verticals where AI adoption is accelerating including enterprise software, financial services, and big tech. This is a high-autonomy role where you’ll contribute directly to our Enterprise GTM strategy—identifying new use cases within your verticals, winning lighthouse customers that become references for their industries, and feeding signal back to product and engineering to shape our roadmap. You’ll work alongside Baseten’s founders, forward-deployed engineering team, and GTM leadership. WHAT YOU’LL DO Own a revenue target and all aspects of the sales cycle from prospecting to close, including outbounding and engaging Tier 1 accounts in your assigned verticals Drive new logo acquisition and strategic expansion within key accounts, prioritizing organizations that can serve as lighthouse customers within their industries Become a trusted advisor to customers—understand their unique infrastructure needs, co-innovate on solutions, and lead with conviction by providing clear recommendations grounded in deep industry expertise Partner with Baseten’s forward-deployed engineers to run technical evaluations, POCs, and architecture reviews that earn customer confidence Collaborate cross-functionally with Product, Engineering, Legal, and Marketing to bring new solutions to marke

Machine LearningAIGoRust
S
📍 New York, New York, United States· Full-time
✓ High-confidence listingCompany trend -81%

From $175K/yr

Quick readStrong listing-quality and freshness signals

Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. About the role: As the Manager of Scaled Customer Success at Synthesia, you’ll lead a high-performing team of CSMs, collectively managing a book of business $22M+ in ARR across all customer segments (Strategic, Enterprise, MidMarket, and Emerging). This role is at the intersection of people leadership, digital program innovation, and commercial accountability. You’ll be the architect of scalable, data-driven engagement programs that drive product adoption, elevate customer health, and protect and grow revenue at scale. You’ll bring a builder's mindset: able to identify what needs to be created, frame it clearly, and partner with Product and RevOps to bring it to life quickly. Lead, coach, and develop a team of 6+ Scaled CSMs across the U.S. and U.K., each managing a high-volume book ranging from 100-400 accounts Own the strategy and execution of digital customer success programs designed to drive engagement, product adoption, and retention across the emerging and mid-market segments Partner with Product, RevOps, and Customer Enablement to design, test, and iterate on automated and tech-touch engagement solutions Champion a data-driven, hypothesis-testing culture — using signals and insights to continuously evolv

GitRestAIGo
D
📍 United States· Full-time
✓ High-confidence listingCompany trend -93.7%

$180K – $276K/yr

Quick readStrong listing-quality and freshness signals

Drata is building the trust layer between great companies - automating compliance, managing risk, and helping organizations prove trust continuously as they scale. We're Dratanauts: a global crew of 600+ professionals united by a culture that rewards integrity, ownership, and raising the bar, no matter where in the world we're working from. Why Join the Drata Team? At Drata, you're not maintaining legacy compliance software - you're building the agentic AI platform defining what trust looks like for the next generation of companies. Here's what makes the work itself worth showing up for: Problems without a playbook: You'll work at the edge of AI and security, building agentic governance, continuous compliance, and real-time trust verification to solve problems that don't have an established answer yet. You're writing it as you go. Real ownership, not just process: Our values center on owning outcomes and raising the bar, not checking boxes. You're expected to have opinions and back them. A seat at the table: Your perspective is unique and valued. Open debate and diverse viewpoints are built into how decisions actually get made here, at every level. Growth at rocketship speed: Drata is scaling fast, which means scope grows fast too. High performers get more ownership, visibility, and experience. A crew, not just coworkers: Dratanauts consistently describe a "come as you are" culture with sharp, curious people—the kind of team that makes hard problems genuinely fun to solve. See what they say here and follow us on LinkedIn for company news, employee stories, and career updates. Job Summary: As Principal Product Operations, you will define and scale the operating model that enables Product, Design, and Engineering to execute with clarity, rigor, and speed. This is a highly strategic, cross-functional leadership role responsible for shaping how product investments are prioritized, planned, measured, and communicated across the company. You will partner closely with exec

RestAIGoRust
D
📍 United States· Full-time
✓ High-confidence listingCompany trend -93.7%

From $210K/yr

Quick readStrong listing-quality and freshness signals

Drata is building the trust layer between great companies - automating compliance, managing risk, and helping organizations prove trust continuously as they scale. We're Dratanauts: a global crew of 600+ professionals united by a culture that rewards integrity, ownership, and raising the bar, no matter where in the world we're working from. Why Join the Drata Team? At Drata, you're not maintaining legacy compliance software - you're building the agentic AI platform defining what trust looks like for the next generation of companies. Here's what makes the work itself worth showing up for: Problems without a playbook: You'll work at the edge of AI and security, building agentic governance, continuous compliance, and real-time trust verification to solve problems that don't have an established answer yet. You're writing it as you go. Real ownership, not just process: Our values center on owning outcomes and raising the bar, not checking boxes. You're expected to have opinions and back them. A seat at the table: Your perspective is unique and valued. Open debate and diverse viewpoints are built into how decisions actually get made here, at every level. Growth at rocketship speed: Drata is scaling fast, which means scope grows fast too. High performers get more ownership, visibility, and experience. A crew, not just coworkers: Dratanauts consistently describe a "come as you are" culture with sharp, curious people—the kind of team that makes hard problems genuinely fun to solve. See what they say here and follow us on LinkedIn for company news, employee stories, and career updates. Job Summary: As Drata scales, we want our security and GRC leadership to be able to meet our customers’ needs in more places at once—in strategic customer conversations, on stage at industry events, and in the broader conversations happening across our security and GRC communities. We’re looking for a Field Chief Information Security Officer to join Drata’s Security & GRC organization, repo

RestAIGoRust
D
📍 United States· Full-time
✓ High-confidence listingCompany trend -93.7%

$280K – $315K/yr

Quick readStrong listing-quality and freshness signals

Drata is building the trust layer between great companies - automating compliance, managing risk, and helping organizations prove trust continuously as they scale. We're Dratanauts: a global crew of 600+ professionals united by a culture that rewards integrity, ownership, and raising the bar, no matter where in the world we're working from. Why Join the Drata Team? At Drata, you're not maintaining legacy compliance software - you're building the agentic AI platform defining what trust looks like for the next generation of companies. Here's what makes the work itself worth showing up for: Problems without a playbook: You'll work at the edge of AI and security, building agentic governance, continuous compliance, and real-time trust verification to solve problems that don't have an established answer yet. You're writing it as you go. Real ownership, not just process: Our values center on owning outcomes and raising the bar, not checking boxes. You're expected to have opinions and back them. A seat at the table: Your perspective is unique and valued. Open debate and diverse viewpoints are built into how decisions actually get made here, at every level. Growth at rocketship speed: Drata is scaling fast, which means scope grows fast too. High performers get more ownership, visibility, and experience. A crew, not just coworkers: Dratanauts consistently describe a "come as you are" culture with sharp, curious people—the kind of team that makes hard problems genuinely fun to solve. See what they say here and follow us on LinkedIn for company news, employee stories, and career updates. Job Summary: We are seeking a highly strategic, results-oriented Senior Manager, Enterprise Sales with a strong track record of building high-performing teams, driving account-based execution, and instilling disciplined, multi-threaded deal strategy. This leader will manage a team of Account Executives while operating as a senior-level force multiplier—shaping strategy, influencing cross-functi

RestAIGoRust
C
📍 San Francisco, California, United States· Full-time
✓ High-confidence listingCompany trend -79.2%

From £189.8K/yr

Quick readStrong listing-quality and freshness signals

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Why this role? Adoption of AI is moving rapidly from pilots to production. Enterprises are investing in generative-AI programs, creating a once-in-a-decade market inflection point. At Cohere, we’re committed to transforming the enterprise landscape through strategic partnerships and innovative AI solutions. As a Partner Development Manager for the Enterprise Market, you’ll be at the heart of our mission to empower businesses across the region with cutting-edge AI technologies. This role is perfect for someone who thrives in a dynamic, cross-cultural environment and is passionate about driving growth through collaboration. You’ll work closely with leading enterprises, system integrators, and technology partners to co-create value, expand market reach, and deliver impactful AI solutions tailored to the unique needs of businesses. Your work will directly contribute to our success. You’ll have the opportunity to shape partnerships that drive digital transformation, foster innovation, and position Cohere as a leader in the AI ecosystem. If you’re a strategic thinker, a relationship builder, and eager to make a meaningful impact in on

AWSGitAIGo
C
📍 San Francisco, California, United States· Full-time
✓ High-confidence listingCompany trend -79.2%

£225K – £325K/yr

Quick readStrong listing-quality and freshness signals

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! As a Manager of Security Engineering, your key responsibilities include: Serve as trusted advisor to team’s leadership and partner teams by clearly articulating business risks associated with security issues Execute the long-term vision for the Security team in alignment with Cohere’s product and business goals. Collaborate closely with leadership to prioritize high-impact initiatives and strategic customer engagements. Vulnerability Management: Develop and implement enterprise-wide vulnerability management processes and tooling, including identification, prioritization, remediation tracking, and reporting, including customer artifacts Static Application Security Testing (SAST): Establish SAST programs, integrate tools into CI/CD pipelines, and analyze results to identify and remediate security flaws in source code Dynamic Application Security Testing (DAST): Implement DAST methodologies, configure scanning tools, and conduct regular assessments of running applications Penetration Testing: Lead and oversee internal and external penetration testing engagements, including web application, API, network and agentic AI platform inclu

PythonAWSAzureGCP
C
📍 San Francisco, California, United States· Full-time
✓ High-confidence listingCompany trend -79.2%
Quick readStrong listing-quality and freshness signals

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! NOTE: This Senior Staff level career opportunity is a senior level individual contributor role. As a Senior Manager of Financial Planning & Analysis at Cohere, your responsibilities include: Establish and maintain comprehensive departmental forecasting processes with regular vs. actuals analysis Design, implement, and track key performance indicators (KPIs) across the organization Build scalable financial models and planning frameworks to support rapid business growth Collaborate with department heads to understand business needs and translate them into financial requirements Conduct variance analysis and provide actionable insights to leadership on financial performance Develop and maintain financial reporting dashboards for executive leadership Drive process improvements and automation in FP&A workflows Partner with cross-functional teams on strategic initiatives and M&A activities Ensure compliance with financial reporting standards and internal controls Strategic Planning: Lead the annual and multi-year long-range planning (LRP) processes. You will bridge the gap between high-level vision and granular departmenta

C
📍 United States· Full-time
✓ Quality checkedCompany trend -100%

At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 Role Overview We’re seeking a Principal Frontend Engineer to drive the long-term technical vision for frontend engineering at ClickUp. In this role, you will lead architectural strategy across major product surfaces, solve company-wide frontend challenges, and influence how teams build and ship at scale. You will partner deeply with engineering, product, design, backend, and integrations leadership to ensure ClickUp’s frontend systems remain fast, reliable, and adaptable as the business grows. This is a hands-on technical leadership role for someone who can operate at both strategic and implementation levels, especially in a high-growth, fast-paced environment. What You’ll Do Define and drive frontend architecture strategy across product areas and platform investments Lead the design of scalable, performant systems in Angular 2+ and React that support rapid product development Solve complex cross-team technical challenges related to performance, state management, scalability, and developer productivity Partner with backend and integrations teams to shape end-to-end architecture for major features and systems Raise the bar for quality, testing, maintainability, and engineering rigor across the frontend organization Provide technical leadership on the highest-impact initiatives and unblock teams working through ambiguous or difficult problems Guide teams toward pragmatic decisions that support both speed and long-term product quality Mentor senior and staff engineers, and help shape frontend engineering culture and standards Influence roadmap and organizational decisions through strong technical judgment

TypeScriptReactAngularAWS
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📍 New York, NY, United States· Full-time
✓ High-confidence listingCompany trend -99.2%

From $10K/yr

Quick readStrong listing-quality and freshness signals

About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the Role We're looking for a Senior Manager, Deal Desk to own and evolve one of Ramp's most strategic go-to-market functions. You'll sit at the center of our commercial engine—partnering closely with Sales, Finance, Legal, Product, Revenue Operations, and Billing to help structure, approve, and execute Ramp's most important deals. This is a highly cross-functional leadership role where you'll balance commercial creativity with operational rigor. You'll help Sales win competitive opportunities while protecting pricing discipline, improving scalability, and ensuring an exceptional customer experience. You'll own the operating model that governs how Ramp structures, approves, and executes commercial deals as we continue to scale. This is a unique opportunity for an experienced Deal Desk leader who wants to own a function and shape the operating model behind one of the fastest-growing fintech companies. What You'll Do Lead and develop a small Deal Desk team while remaining a hands-on operator, supporting Ramp's most strategic and complex commercia

R
📍 New York, NY, United States· Full-time
✓ High-confidence listingCompany trend -99.2%

From $10K/yr

Quick readStrong listing-quality and freshness signals

About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the Role We’re looking for a strategic and operationally rigorous Senior Manager, Head of Talent Operations to lead and scale the engine behind our recruiting organization. You will lead a team of 4 Talent Operations professionals and oversee the operational backbone supporting our ~40-person recruiting team, which is growing rapidly in scale and complexity across functions and globally. This role owns and strengthens core recruiting infrastructure — including interview scheduling and operations, headcount governance, tech stack strategy, interviewer enablement, compliance, and candidate experience — ensuring our systems are efficient, scalable, and built for continued growth. This is a highly cross-functional leadership role requiring strong systems thinking and execution rigor. What You'll Do Talent Operations Leadership Lead, coach, and develop a team of four Talent Operations professionals. Drive prioritization, operational rigor, and scalable infrastructure to support a 40+ recruiter organization. Be hands on where needed to continue to s

S
📍 San Francisco, California, United States· Full-time
✓ High-confidence listingCompany trend -80.6%

$220K – $450K/yr

Quick readStrong listing-quality and freshness signals

About Sentry Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building. Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future. About the role Sentry provides developer-first observability to over 4 million developers worldwide. The Events Analytics Platform (EAP) team is at the heart of that mission: it powers how all of Sentry's event data, such as errors, transactions, spans, profiles, replays, and metrics, is stored, queried, and analyzed. It also powers Sentry's latest AI push, Seer. The EAP team makes it possible for developers to efficiently search and debug across massive volumes of data, providing the context needed to understand and fix issues quickly. This team is also a cornerstone of Sentry's long-term strategy to become a context assembly and telemetry platform that unifies different signals so developers can see the complete picture. As an engineering manager on the EAP team, you will lead a group of engineers building and scaling one of Sentry's most critical data platforms. You will be responsible for driving architectural evolution, ensuring system stability, and mentoring a talented team. This is a highly visible leadership role with direct ties to Sentry's long-term product and platform strategy. What you'll do Grow and develop a team of engineers with high expectations for ownership and impact Set the technical and strategic direction for the team, balancing short-term stability with long-term architectural evolution Drive development of core EAP features, including support for complex analytical queries, dynamic routing logic across fidelity levels, storage and compute separation, and modern patterns for analytical storage Ensure EAP can support the workload demands of AI agents and MCP servers that unlock new AI capabilities fo

PythonAIRust
S
📍 San Francisco, California, United States· Full-time
✓ High-confidence listingCompany trend -80.6%

From $220K/yr

Quick readStrong listing-quality and freshness signals

About Sentry Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building. Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future. About the team The Billing team sits at the intersection of product, finance, and infrastructure. They're responsible for ensuring every observable event—errors, logs, traces, tokens—gets accurately measured, priced, and billed. Their work directly impacts company revenue and customer trust, requiring distributed systems expertise, attention to financial accuracy, and deep understanding of product usage patterns. The team works cross-functionally with product, engineering, BizOps, marketing, and sales to build systems that enable new products and pricing models. As an Engineering Manager, you’ll lead a team of engineers owning critical workflows such as checkout and invoicing, while also developing new features to help customers manage their spend growth. In this role, you’ll partner across the organization to ensure our customers redeem everything Sentry has to offer and budget for future expansion. In this role you will Strategic Planning & Roadmap: Define and drive the team's roadmap. Align team goals with organizational objectives and contribute to the overall platform strategy. Technical Guidance & Operational Excellence: Provide technical leadership and guidance on complex distributed systems and design. Ensure the team is proactively identifying areas for improvement. Cross-functional Collaboration: Partner closely with business and technical teams to translate business goals into actionable objectives and scalable solutions. Team Leadership & Development: Lead, mentor, and grow a team of talented engineers, including Staff-level engineers. Build a culture of technical excellence, collaboration, continuous

JavaScriptTypeScriptPythonJava
R
📍 San Fransisco, California, United States· Full-time
✓ High-confidence listingCompany trend -99.2%

From $120K/yr

Quick readStrong listing-quality and freshness signals

About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the Role We’re hiring a strategic, data‑driven leader to shape the future of scaled customer success at Ramp. This role will design, operationalize, and lead programs that activate, retain, and grow 50% of Ramp’s micro‑SMB customers who don’t receive white‑glove 1:1 support, blending strategy, systems, and people leadership to drive impact at scale. What You'll Do Own and evolve Ramp’s self‑service onboarding and activation strategy in partnership with Scaled CS leadership, Product, and Growth. Use data to diagnose activation bottlenecks, build dashboards, run metric reviews, and drive data‑backed recommendations. Partner with Product to improve activation features and automation that enhance self‑onboarding. Lead customer education programs at scale: group onboarding trainings, video content, chatbot optimization, and lifecycle communications. Continuously improve systems and team efficiency through automation, content, and applied AI initiatives. Design, launch, and iterate scaled CS programs that improve outcomes across thousands of custome

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