Jobs in United States

Strategic Operations Lead in New York

366 active opportunities · Updated October 2026

Explore current strategic operations lead jobs in New York. Filter by work mode, employment type, experience, department, date posted and distance.

C
📍 New York, New York, United States· Full-time
✓ High-confidence listingCompany trend -79.2%
Quick readStrong listing-quality and freshness signals

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! The Strategy & Business Operations team’s mission is to support decision making on critical C-level topics and act as a force-multiplier for functional priorities across the organization. We are looking for a BizOps Lead to join the team, reporting to the Head of BizOps, focused on strategy, corporate development, and cross-functional projects. In this intermediate level individual contributor role, you may: Influence strategic decision-making by collaborating with and building consensus among leaders across the organization, including product, GTM, and research and engineering Optimize pricing and packaging, ensuring that the company's offerings are both attractive to customers and profitable Build financial models and analyses to evaluate new and existing opportunities Contribute to corporate development activities: fundraising, strategic partnerships, investor relations, M&A, etc. Conduct market and competitive analysis to anticipate and respond to emerging trends and to identify new opportunities for innovation and growth This role is a good match if you: Have 3-4 years of top tier investment banking / investing expe

GitAIGoSEO
P
📍 New York, New York, United States· Full-time
✓ Quality checkedCompany trend -72.3%

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam. The Customer Operations team sits at the center of how we scale world-class customer experiences at Plaid. As the Customer Operations Leader, you'll own the strategy and execution of all global ops initiatives in a director level role — leading a team across product operations, customer experience engineering, technical enablement, and org development. As Customer Operations Leader, you'll focus on scaling operations and enablement across the full customer lifecycle for our Customer Engineering organization, including Support, Technical Account Management, Sales Engineering and Professional Services. You'll be responsible for building our VoC programs as a strategic lever to drive insights from our frontline teams into product improvements and adoption strategies. You will build tooling and programs with measurable outcomes that remove friction for customers and empower our customers to serve themselves. Responsibilities Hire, develop, and lead a high-performing Customer Ops team across Product Operations, Customer Experience Engineering and Technical Enablement Own operations strategy and execution across the full customer lifecycle for Support, Technical Account Management, Sales Engineering and P

P
📍 New York, NY, United States· Full-time· Remote
✓ High-confidence listingCompany trend -85.6%

From $132.3K/yr

Quick readStrong listing-quality and freshness signals

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . As a Sales Strategy & Operations team, our mission is to power sustainable revenue growth for Pinterest with data-driven strategic insights and decision making, tight business management, and high-impact revenue operations. As we inform critical business decisions driving revenue growth, members of the team are highly visible to senior Sales Leadership at Pinterest and throughout the organization at large. What you'll do: Reporting to the Senior Director of Sales Strategy & Operations for North America Enterprise Sales, and in close partnership with senior North America Enterprise Sales leadership for Tech, Telco, and Entertainment (T3E), you will develop and bring to life data-driven strategies to accelerate growth in this critical business segment. In this role, you will: Partner with T3E Enterprise sales leadership to proactive

SQLAWSGitRest
N
📍 New York, New York, United States· Full-time
✓ High-confidence listingCompany trend -86%

$230K – $260K/yr

Quick readStrong listing-quality and freshness signals

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About the Role: The CX Strategy & Ops Lead is responsible for designing & executing the customer support strategy to ensure that the company provides an exceptional customer experience at scale. As a strategic partner to CX Leadership, they will partner with cross-functional teams to identify and prioritize customer needs, pain points, and opportunities for improvement, and develop and implement strategies, programs, processes and technology to deliver high-value, personalized support for a diverse array of users. The CX Strategy & Ops Lead will define and track key performance metrics to measure the effectiveness of customer support initiatives; They'll stay up to date on industry trends and best practices in customer support to ensure Notion is at the leading edge. They will identify areas to leverage AI to increase CX efficiency and effectiveness and maximize the impact of our support offering across both digital and human experiences. They will need to have strong project management skills, excellent communication and interpersonal skills, and be able to work collaboratively with cross-functional teams to bring strate

GitRestAIGo
C-
📍 New York, New York, United States· Full-time
✓ High-confidence listing

$225K – $275K/yr

Quick readStrong listing-quality and freshness signals

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 43 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences. We’re looking for a strategic and execution-oriented Senior Director, Revenue Operations to lead and scale the operational backbone of our B2B organization. Sitting within B2B Operations, this role will own the strategy, architecture, and optimization of our revenue systems, processes, and analytics across Sales, Customer Success, and Marketing. You will serve as a key partner to B2B leadership, driving operational rigor, scalable infrastructure, and data-driven decision-making to accelerate revenue growth. You will define the roadmap for revenue systems, lead cross-functional initiatives, and build the foundation for long-term scale. What you'll do: Define and execute the B2B Revenue Operations roadmap in alignment with C1 growth objectives Act as a strategic partner to B2B leadership on forecasting, pipeline health, performance metrics, and operational investments. Establish scalable processes that improve conversion, velocity, forecasting accuracy, and revenue predictability at scale. Lead the redesign of Salesforce to support complex B2B sales motions, with hands-on responsibility for system configuration, reports, and dashboards Architect and optimize the full revenue tech stack (Salesforce, Outreach, ZoomInfo, HubSpot, Gong, LinkedIn Sales Navigator, etc.) Maintain data quality (deduplication, enrichment, normalization), build and evolve reporting frameworks, and troubleshoot integration issues across the revenue tech stack when they arise. Create and maintain internal documentation, runbooks, and training materials; support enabl

GitRestAIGo
C-
📍 New York, New York, United States· Full-time
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 43 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences. The Senior Manager, Operations Program Strategy will build and lead the operating system that enables CLEAR’s field organization and Aviation leadership team to execute consistently and scale effectively. You’ll own the standards, program governance, strategic planning, initiatives organization, and change management that connect Central Operations with the field—ensuring programs are ready before launch, priorities stay aligned, and change lands successfully across all Aviation programs. What you'll do: Drive Central Operations strategic planning and rhythms of business, including OKRs, program management, Monthly Business Reviews, annual planning and budgeting, and cross-functional strategic initiatives Build and lead CLEAR’s Operations change management and field communications framework, ensuring changes are thoughtfully planned, clearly communicated, appropriately sequenced, and consistently executed across a distributed field organization and leadership team Define and maintain CLEAR’s field operating standards, including SOPs, role expectations, quality assurance frameworks, and accountability measures across the field organization Lead program governance for Operations, establishing clear stage gates, readiness criteria, launch requirements, feedback loops, and field intake processes that enable successful execution of new programs and initiatives Serve as the integration point across Aviation programs, aligning cross-functional stakeholders and sequencing field-facing priorities to create a consistent operating experienc

GitRestAIGo
D
📍 New York, New York, United States· Full-time
✓ High-confidence listingCompany trend -84.7%

From $116K/yr

Quick readStrong listing-quality and freshness signals

We're looking for someone to join the Datadog Procurement team and help expand the Strategic Sourcing group. Make an impact by being a trusted subject matter expert in several buying categories and continuing to prove the value that Strategic Sourcing brings to the organization. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do: Lead strategic sourcing for enterprise SaaS and IT categories - owning net-new purchases and complex, high-spend renewals through a documented, collaborative evaluation process, with action plans built well ahead of renewal dates. Own software license and subscription strategy, right-sizing entitlements, minimizing shelfware, and replacing last-minute buying with forward-looking renewal and demand planning. Lead the IT hardware procurement team responsible for purchasing, sourcing, and replenishment (laptops, peripherals, networking, office AV), balancing demand with headcount and multi-region growth while leveraging OEM/distributor relationships and buying scale. Lead the transformation of IT Procurement (hardware and SaaS licenses) from transactional to strategic - standardizing processes, introducing supplier-management discipline, and establishing operational metrics and KPIs. Develop strong, trusted relationships with stakeholders and collaborate on strategizing the purchase plan, negotiating pricing and other business terms with vendors on net-new purchases and complex, high-spend renewals, partnering cross-functionally with Procurement Operations, Legal, Security, IT, and Office Operations to ensure compliant, scalable execution. Create pricing models based on vendor proposals to quantify various buying scenarios related to our future growth and current demand Manage and develop a direct report, with

PE
📍 New York, NY, United States· Full-time· Hybrid
✓ Quality checked

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role Palantir’s in-house Legal team works to proactively address legal issues and enable the growth of our business so that Palantir can continue to drive positive impact in the world. Legal Operations is the backbone of the Legal team and is key to fulfilling Palantir’s mission. In that pursuit, we strive to cultivate Palantir's philosophy, develop relationships across the company, and operate with a service mindset. We develop a strong understanding of business strategy and have a passion for helping others, making us an invaluable resource. We’re a team that values both creativity and teamwork - whether operating solo or collaboratively, we endeavor to achieve great results. As a Legal Operations Specialist, you will be the initial point of contact for operational questions and requests, providing guidance where appropriate and coordinating with the right Legal stakeholders. You will be responsible for executing on workflows as well as streamlining strategic processes and operational functions of the Legal team. You will also work closely with other Legal Operations teammates to help implement key systems, optimize processes, manage projects, and create objectives and performance metrics. You will partner your colleagues across Legal to understand the needs and develop and execute solutions that scale alongside the business. This position requires a combination of execution skills, project management, and process optimization. Our ideal candidate will take initiative, operate with discretion and resourcefulness, and thrive off of executing on and supporting the processes, systems and platforms of the Legal team. Most importantly, they have a true desire to

AIGoProject ManagementSupply Chain
C
📍 New York, New York, United States· Full-time
✓ High-confidence listingCompany trend -79.2%

From £180K/yr

Quick readStrong listing-quality and freshness signals

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! The Sales Ops Specialist role is a strategic leadership role focused on optimizing sales operations, enabling revenue growth, and ensuring alignment between sales execution and company objectives. This exciting career opportunity offers a blend of operational oversight, strategic planning, and cross-functional collaboration. Key Responsibilities Sales Strategy & Execution: Partner with the VP of Sales, Americas to define and implement sales strategies, forecasts, and performance metrics. Operational Excellence: Streamline sales processes, including pipeline management, CRM optimization, and sales enablement tools. Cross-Functional Coordination: Work closely with the ecosystem - inside sales, solution architecture, marketing, product, and customer success teams to ensure cohesive go-to-market execution. Performance Analytics: Monitor sales KPIs, conduct data-driven insights, and recommend adjustments to improve conversion rates and revenue attainment. Team Leadership: Contribute to sales operations, business development, and support functions, fostering a high-performance culture. Stakeholder Management: Serve as a liaison be

W
📍 New York, New York, United States· Full-time
✓ High-confidence listing

From $75K/yr

Quick readStrong listing-quality and freshness signals

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. Why we're hiring: WPP’s Data & Technology Solutions is the WPP’s unified global data products and technology team. We work with our agencies and clients to build data-driven solutions and technology product to power marketing transformation. WPP Open is our AI platform for marketing, it connects marketing professionals, data, tools and AI in a single place. WPP Open is the simplest, safest and fastest way to realize the benefits of scaled AI – delivering better-informed creative ideas faster, at scale and at lower cost. We’re endlessly curious and our team of thinkers, builders, creators and problem solvers are over 2,000 strong, across 20 markets around the world. The Senior Manager, Data Enablement Operations will support the operational effectiveness of the Data & Technology Solutions Partnerships organization. This role will help drive scalable operational processes, support partnership management workflows, and improve coordination across Commercial, Enablement, GTM, Product and regional teams. This individual will play a key role in helping standardize processes, improve operational visi

AIGoRustMarketing
B
📍 New York, New York, United States· Full-time
✓ High-confidence listing

$167.2K – $209.1K/yr

Quick readStrong listing-quality and freshness signals

Why join us Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek. Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career. Marketing at Brex The Marketing team tells the Brex story — turning product innovation into customer obsession. We develop messaging, shape the brand, and bring our platform to life through thoughtful, compelling content. Our team spans Revenue Marketing, Product Marketing, and Brand Marketing, and works cross-functionally with Product, Sales, Business Development, and Design to drive growth and build trust. What you’ll do Brex is seeking a strategic, data-driven Growth Marketing Lead, Programmatic & Video to shape how we invest across programmatic display, YouTube, CTV, online video, audio, and emerging channels. You’ll own a high-impact media portfolio spanning Brand and Growth, with the opportunity to define how these programs work together, prove their incremental impact, and identify where Brex should invest next. You’ll combine deep programmatic expertise with strong measurement, audience, and experimentation instincts to tu

GitAIGoRust
B
📍 New York, New York, United States· Full-time
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

Why join us Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek. Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career. Compliance at Brex The Compliance team helps the company grow responsibly, advocating for Brex and for the tens of thousands of growing businesses we serve. We own the compliance policies for Brex, provide strategic advice and guidance to all Brex teams, protect Brex from financial crime and other compliance risks, and represent the company externally on key regulatory and policy issues. Reimagining the financial system in a highly regulated environment requires creativity and resourcefulness, and we welcome the challenge. What you’ll do As a Risk & Compliance Lead at Brex, you will play a critical role in ensuring compliance with regulatory requirements and internal policies regarding the regulatory compliance program. This role involves managing activities related to core compliance program processes and frameworks and ensuring that Brex adheres to its regulatory and partner obligations. The role will report directly to Brex’s D

SQLAIGoExcel
D
📍 New York, New York, United States· Full-time
✓ High-confidence listingCompany trend -84.7%

From $100K/yr

Quick readStrong listing-quality and freshness signals

The GTM Strategy & Operations Associate will join a global team driving Datadog’s next phase of growth. We’re interdisciplinary thinkers leveraging diverse business backgrounds in management consulting, investment banking, business development, and tech to accelerate Datadog’s global growth. We work directly with Datadog’s most senior leaders to set strategy, improve efficiency across the business, support data-driven decision-making, own complex operations, and more. In this role, you will serve as the strategic partner for our Enterprise segment in the Americas region, identifying opportunities for revenue growth & sales force effectiveness, spearheading strategic initiatives across our go-to-market teams, and driving critical annual planning activities. This role offers the chance to make an immediate and significant impact as we continue to expand our Americas footprint. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them What You’ll Do: Support the Enterprise Strategy & Operations team in addressing strategic and operational challenges faced by the Americas Enterprise sales leadership Partner with senior team members to analyze key business areas and surface insights that inform decision-making Support the design and execution of regional programs, including headcount planning, territory design, pipeline reviews, and business performance tracking Collaborate with cross-functional teams including Sales, Channels & Alliances, Marketing, and Customer Success to execute high-impact initiatives that drive growth and improve sales productivity Support sales leadership in executing critical operating rhythms (e.g., QBRs, forecast reviews, leadership updates) Drive day-to-day operational processes, including stakeholder support, KPI management, and process

AIGoRustTableau
D
📍 New York, New York, United States· Full-time
✓ High-confidence listingCompany trend -84.7%

From $80K/yr

Quick readStrong listing-quality and freshness signals

The GTM Strategy & Operations Associate will join a global team driving Datadog’s next phase of growth. We’re interdisciplinary thinkers leveraging diverse business backgrounds in tech, management consulting, investment banking and business development to accelerate Datadog’s global growth. We work directly with Datadog’s most senior leaders to set corporate strategy, improve efficiency across the business, support data-driven decision-making, own complex operations, and more. In this role, you will identify opportunities for revenue growth and design strategic go-to-market (GTM) initiatives by evaluating business tradeoffs and partnering with senior leaders to shape GTM strategy. You will drive key planning processes, including capacity planning and quota planning, optimization and expansion strategies, and KPI design and measurement. Additionally, you will lead critical operational initiatives and long-term strategic projects that improve execution and help build the foundation for the company's continued growth. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What you’ll do: Strategic roadmap development: Develop short- and long-term GTM strategies by identifying growth opportunities, setting business priorities, and aligning sales and growth targets. Lead strategic planning initiatives, including headcount and KPI planning, incentive design, and cross-functional projects to improve execution and accelerate revenue growth. Global quota ownership: Own quotas for the global Sales organization – build and maintain quota models, adjust them throughout the year in response to org changes, and drive stakeholder alignment along the way. GTM analysis, reporting, and modeling: Analyze sales and GTM data to identify trends and understand efficiency by channel. Develop data

PythonSQLAIGo
DC
📍 New York, New York, United States· Full-time
✓ High-confidence listing

From $115K/yr

Quick readStrong listing-quality and freshness signals

We're looking for a Communications Specialist with a uniquely hybrid role combining media relations support, executive thought leadership program development, project management, and communications operations for the marketing team. This role supports how executives communicate externally - whether through press, speaking or social media - and internally, with CMO internal communications and content development. With a unique set of responsibilities supporting executive comms, internal communications for the CMO and planning for the marketing team, this role is key in how the marketing organization stays aligned, prioritized and running efficiently day to day. Straddling both the comms team and the office of the CMO, you will seek opportunities that carry the Diligent executives’ voices while also helping run the operating rhythm of the marketing team itself. You would be joining Diligent at an exciting moment in the company’s history, as they unleash their new AI-powered GRC platform to help General Counsels, Chief Compliance Officers, Audit and Risk Leaders. This is the result of nearly three years of intense development of agentic workflows inside the Diligent platform, as well as MCP/plug-in access to Diligent offerings - providing a robust, differentiated experience for clients who need solutions that accelerate and action critical business objectives, not just static reporting. This is a high-visibility role for someone who wants exposure to media relations, executive communications and marketing team operations at once. You'll work closely with the CMO, the executive team, the broader marketing leadership team, corporate communications, and the People team to make sure the right message reaches the right audience — and marketing leadership stays focused on what matters most with internal and external alignment on strategic priorities. What You'll Do Executive Thoug

AWSGitAIGo
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