Strategic Partnerships Manager in United States

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join The Airfam Products team empowers every Airbnb employee to access company information with ease, feel more connected to their colleagues, and experience a culture of belonging. We are the team behind Airbnb's internal digital headquarters — building the products that serve as the front door to company knowledge, community, and productivity for Airbnb's entire global workforce. The Difference You Will Make As the Product Manager for Airfam Products, you will own the strategic direction of Airbnb's employee-facing digital experience layer — a portfolio that touches every single employee every single day. You will set the product vision across One Airbnb, Chrome Tab, and Awedience, driving outcomes at the intersection of employee experience, AI-powered productivity, and organizational knowledge. This is a high-visibility, high-impact role. You will operate as the primary product voice for a domain that spans intranet, browser productivity, and internal events — partnering with EX, BizTech leadership, and platform teams to make deliberate, defensible decisions about what the team builds, when, and why. A Typical Day Define and maintain the product vision, strategy, and multi-horizon roadmap across One Airbnb, Chrome Tab, and Awedience Lead prioritization across a broad inbound request landscape, making clear, well-reasoned calls on what to build and what to decline Collaborate with engineering, design, and data science to ship high-quality features that improve employee productivity and connection Build alignment across cross-functional stakeholders including EX, Ground Control, Content

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: We are looking for an expert leader to join our community as the Staff Payments Advanced Analytics. In this capacity, you will be a vital driver in executing the strategic vision for Airbnb's global Payments operations. As a key data thought partner, you will streamline integrated, data-informed decision-making across the Payments Platform, Product, and Operations teams. Our organization is dedicated to achieving operational excellence and enhancing the Guest and Host experience through a rigorous culture of problem-solving fueled by data and research. You will embed quantitative measurement into our user journeys and product processes, establishing objective indicators for success. Collaborating with a cross-functional team of engineers and finance partners, you will oversee the technical details of fund processing, including collection, reconciliation, and settlement systems. Your expertise in building relationships and framing narratives will be essential as you influence stakeholders at every level to drive global process improvements and optimize our payments data landscape. The Difference You Will Make: Act as a vital data thought partner to leadership, delivering actionable insights and recommendations that empower integrated, data-informed decision-making across the organization. Champion day-to-day analytics while architecting scalable reporting platforms to enhance the efficacy of our payments ecosystem. Pinpoint frictions in the user journey to optimize experiences for our global Guest, Host, and agent communities through rigorous problem-solving. Solve complex domain cha

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Airbnb, a leader in travel and hospitality, is on a mission to create a world where anyone can belong anywhere. Long-Term Stay & Luxe is being built with 0-to-1 intensity inside a marketplace that already moves at massive scale, and this team needs people who can operate like founders while still respecting the rigor of a mature, two-sided marketplace. The Difference You Will Make: Airbnb is seeking a Staff, Advanced Analytics to be the analytics owner and strategic partner for Long-Term Stay & Luxe — setting the agenda for what gets measured and tested, building the quantitative models that underpin how the business grows, and operating as a peer to product and business leadership. A Typical Day: Own the end-to-end analytics strategy and roadmap for Long-Term Stay & Luxe — decide what to measure, what to test, and where the biggest leverage is. Prioritization decisions should exist because of your recommendations. Build and evolve the quantitative models that run the business: supply-demand balance, marketplace liquidity, pricing and take-rate models, and LTV/forecasting — going beyond dashboards to build the underlying data models and pipelines. Design and analyze experiments across pricing, search and ranking, host onboarding, and guest conversion. Develop causal-inference approaches (holdouts, proxy metrics, quasi-experimental methods) for the many cases where a clean randomized trial isn't possible given lower volumes or longer booking cycles. Act as a proactive strategic partner to product, GM, and cross-functional leaders — surface insights and recomme

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Abuse Research team is dedicated to proactively hunting for emerging abuse vectors and studying complex attacker behaviors. Rather than just reacting to alerts, the team maps complete abuse paths across Stripe products and external systems to validate novel findings and explain the underlying product conditions that enable fraud. By building continuous abuse tests with agentic testing and related systems, they translate their deep research into actionable threat advisories, strategic control recommendations, and regression scenarios that fortify Stripe’s defenses. What you’ll do You will lead the Abuse Research Group (ARG)—a team of threat intelligence analysts, fraud researchers, and detection engineers focused on proactively identifying and mitigating threats to Stripe and our merchants. You will set the research agenda, guiding work across threat actor tracking, hands-on fraud investigations, merchant ecosystem defense, and the detection pipelines that turn findings into production enforcement. You will scale the team through hiring, coaching, and talent development, while serving as a technical advisor on complex investigations. You will also own ARG's relationships with key partners—including Risk, Trust & Safety, Fraud Platform, and Security Engineering. Lead, develop, and retain a team of threat intelligence analysts, fraud researchers, and detection engineers who thrive at the intersection of adversarial research an

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Product Design team is made up of several groups that define, create, and deliver all user-facing aspects of the Stripe brand and product. Product Designers are strategic partners to Engineering and Product Management within their product area. In close collaboration with product teams, they shape user experiences, then translate them into high-quality designs that can be tested, shipped, and refined. Designers are responsible for building elegant, functional products that users love—and want to tell others about. The Dashboard team ensures Stripe works seamlessly for every merchant—regardless of how their business is structured or which products they use. Our goal is to make Stripe feel like it was built just for them. What you'll do In this role, you will help build and enhance the Stripe Dashboard by designing, concepting, and prototyping high-quality core dashboard and product experiences. Responsibilities Develop a deep understanding of the Stripe ecosystem, users, and UI to inform product direction Deliver high-quality, user-centered designs that evolve core surfaces and elevate the overall user experience Collaborate with designers, product managers, engineers, user researchers, and content designers to shape strategy and execution Share work regularly in design reviews and actively contribute to a strong culture of feedback and iteration Who you are We're looking for someone who meets the minimum requirements to be considered for

About the Team OpenAI Finance ensures the organization is positioned for long-term success as we pursue our mission. The Order to Cash (OTC) team oversees the end-to-end flow of commercial transactions from order intake and provisioning through billing, collections, credit risk, accounts receivable operations, and cash application. The team focuses on accuracy, compliance, operational discipline, and a high-quality customer experience. About the Role We are hiring for the Senior Credit & Collections role to support OpenAI's global receivables operations, with a focus on white-glove support for premier and strategic accounts across the U.S. and key regional areas of AR work, including standard operating procedures, payment methods, customer portals, disputes, cash application handoffs, escalations, and emerging go-to-market channels. In this role, you will manage complex customer accounts, guide priority AR workstreams, support credit reviews, and partner cross-functionally with Sales, Customer Success, Billing Operations, Deal Desk, Legal, Accounting, Cash Application, Finance Systems, and external partners. You will help improve cash collections, reduce aging, support responsible credit decisions, and maintain a strong customer experience across sensitive, high-value, and operationally complex relationships. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In This Role, You Will Manage a portfolio of premier, strategic, and high-touch customer accounts across the U.S. and key regional AR work areas, ensuring timely collections, clear communication, and a white-glove customer experience. Support collections coverage across key regional areas of AR work, including payment follow-up, documentation requirements, portal submission workflows, tax or invoicing considerations, dispute coordination, and escalation management. Support new channel success, including marke

About the Team OpenAI’s User Operations team shepherds our customer’s adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role We are looking for a leader to build and scale our Support Engineering team, which will collaborate directly with our strategic enterprise accounts, our product and engineering teams, as well as our field teams to solve some of the most difficult technical problems faced by our customers. You will lead one of the best technical troubleshooting teams at OpenAI, and our customers and Engineering teams will look to you for technical guidance in addressing the most technically difficult issues in our environment. You will play an integral role in building knowledge within the team and be part of strategic initiatives for organizational and process improvements. Working directly with our most strategic customers - You will be crucial to the success of the most innovative, disruptive, and high-scale AI solutions being built with the OpenAI platform. This team will handle high difficulty situations and issues. The team will be global, providing 24x7 technical coverage for our customers. This will be an opportunity to build this new team from first principles - your leadership will determine the future of this organization. The ideal candidate will have a combination of technical capabilities mixed with strong leadership and systems building strength. This role is based in San Francisco, CA. We use a hybrid work model of 3 days

About the Team The Industrial Compute team is responsible for building the physical infrastructure that powers OpenAI’s largest-scale AI systems. We design, deploy, and operate next-generation compute infrastructure across a rapidly expanding global footprint, combining OpenAI-owned infrastructure with strategic cloud and infrastructure partners to support frontier AI workloads. As our infrastructure footprint grows, operational excellence across third-party providers becomes increasingly critical. Our team ensures external infrastructure partners consistently deliver the reliability, performance, and operational maturity required to support OpenAI’s rapidly expanding compute environment. About the Role We are seeking a Hardware Technical Program Manager, Infrastructure Partner Operations to lead operational delivery across OpenAI’s third-party infrastructure partners, including major cloud service providers and strategic compute vendors. In this role, you will serve as the primary operational program manager for external infrastructure partners, driving accountability for service delivery, operational readiness, incident management, performance reporting, and continuous operational improvement. You will work closely with partner engineering and operations teams while coordinating internally across Hardware Engineering, Infrastructure Operations, Capacity Planning, Networking, Supply Chain, Deployment, Reliability Engineering, and executive leadership. Success in this role requires someone who understands how hyperscale infrastructure organizations operate, can establish strong operational governance with external partners, and is comfortable driving complex technical programs without direct ownership of the underlying infrastructure. Key Responsibilities Own operational engagement with third-party infrastructure providers, ensuring consistent execution against operational commitments, service-level agreements (SLAs), and performance expectations. Develop operationa

About the Team OpenAI’s Enterprise Go-To-Market organization helps the world’s largest companies adopt and scale our AI platform across their business—from ChatGPT Enterprise to our developer platform and APIs. We partner with organizations across Financial Services, Life Sciences, and Retail to build new AI-powered customer experiences, transform operations, and reimagine how work gets done in highly regulated and technically complex environments. As adoption accelerates through pilots, experimentation, and developer-led use cases, the GTM team turns that momentum into durable, enterprise-wide deployments. Account Associates sit at the front of this motion—where technical curiosity turns into executive engagement, and early product signals become enterprise-wide deployments. About the Role This role is designed as a launchpad for future enterprise sellers at OpenAI. This is a highly strategic role with significant exposure to enterprise sales, product, and customer strategy. You’ll develop core skills in discovery, stakeholder mapping, deal shaping, and executive communication while building a deep understanding of how leading companies adopt AI. We are looking for individuals with 4-6+ years of professional experience who are motivated to grow into world-class enterprise sellers over time. While many individuals in this role go on to become Account Directors or take on broader GTM roles, progression is based on performance and business needs rather than a fixed timeline. For the right person, this is one of the most accelerated paths to break into sales at OpenAI and build a long-term career in AI go-to-market. In this role, you will identify, shape, and advance complex enterprise opportunities by turning product usage, pilots, and inbound demand into qualified, high-conviction enterprise opportunities for our Large Enterprise and Strategic Accounts teams. This role is based in San Francisco. We use a hybrid work model of 3 days in the office per week (Monday thro

About the Team The Pricing & Monetization team is responsible for how our products create and capture value. We partner closely with Product, Engineering, Data Science, GTM, and Finance to design pricing models, packaging, and commercial strategies that support adoption, growth, and long-term scaling of the business. To thrive in this team, you need to be a proactive problem-solver who excels at bringing structure to ambiguous challenges. Our work demands strategic thinking, cross-functional collaboration, and precision in execution. Team members succeed when they are analytical, detail-oriented, skilled at balancing multiple priorities, and passionate about driving high-stakes projects forward to deliver meaningful results. About the Role We are looking for a Pricing Strategist to shape how we price and monetize OpenAI’s API platform. You’ll own the end-to-end pricing strategy across model launches, price architecture, packaging, commitments and discounts, and monetization guardrails. You’ll work closely with senior leaders across Product, Engineering, Data Science, GTM, and Finance to define pricing approaches, improve commercial decision-making, and bring more rigor to how we monetize our API offerings. You should be comfortable building monetization frameworks and commercial policies, analyzing tradeoffs, supporting high-impact decisions and driving decision making. You should also care deeply about the customer perspective and believe that strong pricing reflects a real understanding of customer value, needs, and friction points in order to build pricing that is clear, fair, and aligned with how customers experience our products. This role will report to the Head of Product Pricing for API & Platform. What you’ll do Develop the end-to-end pricing strategy for our API platform, including model launch pricing, price architecture, packaging, discount logic, and monetization guardrails. Recommend pricing for new models, capabilities, and platform offerings,

About the Team OpenAI’s Enterprise Go-To-Market organization helps the world’s largest companies adopt and scale our AI platform across their business—from ChatGPT Enterprise to our developer platform and APIs. We partner with organizations across Financial Services, Life Sciences, and Retail in LATAM to build new AI-powered customer experiences, transform operations, and reimagine how work gets done in highly regulated and technically complex environments. As adoption accelerates through pilots, experimentation, and developer-led use cases, the GTM team turns that momentum into durable, enterprise-wide deployments. Account Associates sit at the front of this motion—where technical curiosity turns into executive engagement, and early product signals become enterprise-wide deployments. About the Role This role is designed as a launchpad for future enterprise sellers at OpenAI. This is a highly strategic role with significant exposure to enterprise sales, product, and customer strategy. You’ll develop core skills in discovery, stakeholder mapping, deal shaping, and executive communication while building a deep understanding of how leading companies adopt AI. We are looking for individuals with 4-6+ years of professional experience who are motivated to grow into world-class enterprise sellers over time. While many individuals in this role go on to become Account Directors or take on broader GTM roles, progression is based on performance and business needs rather than a fixed timeline. For the right person, this is one of the most accelerated paths to break into sales at OpenAI and build a long-term career in AI go-to-market. In this role, you will identify, shape, and advance complex enterprise opportunities by turning product usage, pilots, and inbound demand into qualified, high-conviction enterprise opportunities for our Large Enterprise and Strategic Accounts teams based in LATAM. This role is based in San Francisco. We use a hybrid work model of 3 days in the offi

About the Team OpenAI’s mission is to ensure that artificial general intelligence benefits all of humanity. Customer Education plays an important role in that mission by helping people and organizations use increasingly capable AI systems effectively, responsibly, and with confidence. We create learning experiences, programs, and resources that help customers move from initial understanding to sustained use and measurable impact. As our products, audiences, and programs grow, we need an operating foundation that keeps the content portfolio trusted, clarifies complex work, and helps the team deliver at a consistently high standard. This role offers the opportunity to build the operational foundation behind education programs that shape how enterprises adopt frontier AI. About the Role We are looking for a strategic operator to own the operating system behind Customer Education. You will work at the center of content, systems, and team execution: owning the health of our education content portfolio, running the team’s operating rhythm, and translating evolving business needs into scalable workflows and system requirements. The right person will raise the quality of execution across Customer Education. You will bring order, judgment, and follow-through to a fast-moving environment, making the function easier to run, easier to trust, and easier to scale. In this role, you will: Own the health and integrity of the Customer Education content portfolio, including lifecycle, governance, discoverability, reuse, and meaningful gaps. Ensure customer-facing teams can confidently find and use the right education resources at the right time. Run the team’s operating rhythm across priorities, ownership, timelines, dependencies, decisions, launch readiness, and follow-through. Turn ambiguous cross-functional initiatives into clear plans, workflows, responsibilities, and decision points. Design scalable processes and handoffs for how education programs are created, launched, maintai

About the Team The Finance Platform & Technology team at OpenAI builds and scales the future-proof systems and data architecture that power our core financial operations. We enable business agility, compliance, and operational excellence across quote-to-cash, procure-to-pay, inventory, and asset management for both B2B and B2C. Our focus is on modernizing workflows through strategic integrations, scalable automation, and seamless data flows empowering smarter decisions, reliable reporting, and sustainable growth as OpenAI evolves About the Role We are looking for a Supply Chain Transformation Architect to redesign and modernize our end-to-end supply chain operations supporting robotics, consumer hardware, and data center infrastructure. This role sits at the intersection of process, systems, and data. Your primary focus will be transforming supply chain processes across planning, procurement, manufacturing, logistics, and fulfillment—then enabling those processes with the right systems architecture, data foundation, and AI-driven automation. You will help move the organization from manual, reactive operations to intelligent, data-driven supply chain execution. In this role you will: Lead End-to-End Supply Chain Transformation Evaluate and redesign core supply chain processes across demand planning, supply planning, procurement, manufacturing operations, logistics, and fulfillment. Identify operational bottlenecks, fragmented workflows, and manual processes that limit scalability. Build standardized process frameworks and operating models that support rapid scaling of hardware programs. Drive Operational Excellence Implement structured supply chain practices such as: S&OP / Integrated Business Planning Supply risk management Inventory optimization Supplier collaboration frameworks Logistics visibility and execution models Establish operational KPIs and governance to improve predictability, responsiveness, and resilience. Architect the Digital Supply Chain Tra

About the Team OpenAI’s Hardware organization develops AI-native silicon and system-level solutions for the unique demands of advanced AI workloads. Building on efforts like Jalapeño, the team is developing future generations of AI-native silicon and tightly integrated systems to power the next generation of frontier models. By co-designing chips, systems, tools, and methodologies, the team helps deliver faster, more efficient, and production-ready hardware for OpenAI’s supercomputing platform. About the Role As a Supply Chain Program Manager, you will own material readiness and supply chain execution for critical hardware programs spanning custom silicon, systems, memory, storage, networking, and rack infrastructure. You will work cross-functionally with Engineering, Strategic Sourcing, Manufacturing Operations, Finance, Planning, Quality, and external suppliers to develop and execute scalable supply strategies that support aggressive product development and deployment timelines. This role requires deep understanding of hardware supply chains, material planning, NPI execution, supplier management, and operational scaling in constrained and rapidly evolving environments. In this role you will: Material Readiness & Supply Planning - Own end-to-end material readiness across NPI and production phases, including building the necessary framework and processes for enablement. Drive supply planning and execution for long lead-time and constrained commodities including ASICs, HBM, DDR, SSDs, networking, optics, power, thermal, and mechanicals. Build and manage material readiness plans aligned to proto/pre-EVT, EVT, DVT, PVT, and mass production schedules. Monitor supply health, lead times, inventory positions, allocation risk, and capacity constraints. Drive shortage management, allocation mitigation, and recovery planning. Coordinate supply commits, forecast alignment, and supply continuity planning with suppliers and manufacturing partners. Cross-Functional Program Ma

About the Team The Technical Support team is responsible for ensuring that developers and enterprises can reliably build mission critical solutions using OpenAI models. We provide technical guidance, resolve complex issues and support customers in maximizing value and adoption from deploying our highly-capable models. We work closely with Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. We think from an automation-first mindset and leverage the latest in AI to scale our support operations. Join the Senior Support Engineering (SSE) team at OpenAI and help shape the future of Technical Support in the age of AI. About the Role We are looking for a Senior Support Engineer to collaborate directly with our strategic enterprise accounts and product teams, helping solve some of the most difficult problems faced by our Customers. You will be part of the best technical troubleshooting team at OpenAI, and our Customers and Engineering teams will look to you for technical guidance in addressing the most technically difficult issues in our environment. As a Senior Support Engineer, you will design and run operational processes to monitor our top strategic customers and a 24x7 response team. You’ll work closely with our Infrastructure and Engineering teams to deliver the best possible experience to customers at scale. Working directly with our most strategic Customers - You will be crucial to the success of the most innovative, disruptive, and high-scale AI solutions being built with the OpenAI API platform. The nature of this role will be low volume, high difficulty. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Be among the foremost technical and troubleshooting experts for our API platform at OpenAI. You are the last line of defense before the core Engineering team. Proactively iden