Jobs in United States

Support Delivery Lead in New York

336 active opportunities · Updated October 2026

Explore current support delivery lead jobs in New York. Filter by work mode, employment type, experience, department, date posted and distance.

D
📍 New York, New York, United States· Full-time
✓ High-confidence listingCompany trend -84.7%

From $89K/yr

Quick readStrong listing-quality and freshness signals

We’re looking for someone to join the Datadog Procurement team and help expand the Strategic Sourcing group. Make an impact by being a trusted analyst in several buying categories and continue to prove the value that Strategic Sourcing brings to the organization. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Leverage AI tools (e.g., Claude, ChatGPT) to enhance market research, accelerate data analysis, and improve efficiency in sourcing workflows Identify opportunities to incorporate automation and AI into procurement processes to drive scalability and smarter decision-making Support and execute sourcing strategies directed by sourcing managers with a specific focus in G&A categories (People Team, Finance, Legal, Real Estate) Develop strong relationships with stakeholders and assist teams to independently evaluate their best practices and adopt a value-driven mindset when purchasing on behalf of the organization Lead and execute Sourcing events (RFx) Negotiate pricing and other business terms with vendors on net-new purchases and renewals Manage the renewals list for designated categories and ensure accuracy of information and proactive communication Analyze spend data and identify potential cost savings opportunities Create pricing models based on vendor proposals to quantify various buying scenarios Build license forecast models and utilization analyses for enterprise software renewals to help uncover usage and savings opportunities Collaboratively align with adjacent functions like FP&A on utilization and forecast models Operate effectively in ambiguous or evolving problem spaces, helping bring structure, clarity, and forward momentum to loosely defined sourcing initiatives Monitor market trends that impact spend categories and

O
📍 New York, New York, United States· Full-time
✓ Quality checkedCompany trend -80.2%

About the Team The AI Deployment Engineering team is responsible for ensuring the safe and effective deployment of Generative AI applications for developers and startups. We act as a trusted advisor and thought partner for our customers, working to build an effective backlog of GenAI use cases for their industry and drive them to production through strong technical guidance. As an AI Deployment Engineer (ADE) in the OpenAI for Global Affairs team, you’ll help government and non-profit agencies transform their organization through solutions such as automated content generation, contextual search, and novel applications that make use of our newest, most exciting models and technology. About the Role OpenAI’s mission is to ensure that general-purpose artificial intelligence benefits all of humanity. We believe that achieving our goal requires effective engagement with public policy stakeholders and the broader community impacted by AI. The Global Affairs team builds authentic, collaborative relationships with public officials and the broader AI policymaking community to inform and support our shared work in these domains. We ensure that insights from policymakers inform our work and - in collaboration with our colleagues and external stakeholders - help shape policy guardrails, industry standards, and safe and beneficial development of AI tools. We are looking for an AI Deployment Engineer to collaborate directly with our Global Affairs team to help public sector actors unlock the benefits of OpenAI tools and products, aiming to broadly benefit humanity. This includes supporting a workforce organization deploying Certifications programs or advising a government partner on responsible implementation practices. Your role will integrate technical expertise with our mission to ensure that artificial general intelligence benefits all of humanity. In this role, you will: Technical Enablement & Deployment Serve as the primary technical advisor for Global Affairs partnersh

JavaScriptPythonJavaAWS
O
📍 New York, New York, United States· Full-time
✓ Quality checkedCompany trend -80.2%

About the team OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this. In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible. About the role As an Account Director focused on Strategic Banking you will own executive-level relationships with leading global banking institutions. You’ll help these organizations safely and effectively deploy OpenAI’s technology to transform customer experiences, modernize operations, enhance employee productivity, accelerate financial analysis, strengthen risk management, and unlock new AI-powered business capabilities. This role blends financial services expertise, technical depth, business acumen, and relationship-driven enterprise sales. You will collaborate closely with researchers, engineers, and financial services solution strategists to design secure, compliant, and high-impact AI deployments. This role is based in New York City. We use a hybrid work model of three days in the office per week and offer relocation assistance to new employees. In this role, you’ll: Manage a focused portfolio of Strategic Banking accounts, developing long-term strategic account plans. Lead complex, multi-stakeholder sales cycles across business, technology, operations, and executive stakeholders. Partner with Solutions and Research Engineering to design pilots that demonstrate measurable business impact. Collaborate with compliance, privacy, security, and risk teams to ensure responsible deployment of AI in highly regulated environments. Own a revenue a

AWSGitRestAI
O
📍 New York, New York, United States· Full-time
✓ Quality checkedCompany trend -80.2%

About the team OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this. In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible. About the role As an Account Director focused on Insurance you will own executive-level relationships with leading Insurance organizations. You’ll help these companies safely and effectively deploy OpenAI’s technology to accelerate financial data analysis, automate backend operations, drive AI-powered research, and personalize customer engagement. This role blends literacy, technical depth, business acumen, and relationship-driven enterprise sales. You will collaborate closely with researchers, engineers, and financial services solution strategists to design secure, compliant, and high-impact AI deployments. This role is based in New York City. We use a hybrid work model of three days in the office per week and offer relocation assistance to new employees. In this role, you’ll: Manage a focused portfolio of Financial Services, specifically Insurance accounts, developing long-term strategic account plans. Lead complex, multi-stakeholder sales cycles. Partner with solutions and research engineering to design pilots that demonstrate measurable business impact. Collaborate with compliance, privacy, and security teams to ensure responsible deployment of AI in regulated environments. Own a revenue and consumption target; manage forecasts and pipeline reporting. Monitor industry and regulatory trends to guide customer and product strategy. Represent Ope

AWSRestAIGo
B
📍 New York, New York, United States
✓ High-confidence listing

$147K – $187K/yr

Quick readStrong listing-quality and freshness signals

Why join us Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek. Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career. Design at Brex Design at Brex creates the experiences that make complex systems feel effortless through thoughtful, scalable design. Whether crafting interfaces, shaping product strategy, or harnessing AI to empower our users, we obsess over quality and clarity. This is a team where creativity meets high craft — and where designers grow by building for ambitious customers. Our production and operations function is essential to making our designers succeed on this mission. What you’ll do We’re seeking an exceptional Senior Brand Producer to join as the first individual contributor on the Creative Operations team. You’ll set the high bar for this role and help define what great production looks like at Brex. This is a highly visible, hands-on role where you’ll lead the execution of complex creative projects from start to finish. You’ll bring both strategic oversight and tactical excellence — ensuring the right systems, vendors, and work

AIAccountingFinance
B
📍 New York, New York, United States
✓ High-confidence listing

$119.3K – $149.2K/yr

Quick readStrong listing-quality and freshness signals

Why join us Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek. Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career. Operations Operations is the backbone of Brex’s mission to power businesses through our Intelligent Finance Platform. We own credit, fraud, money movement, and payments, protecting our customers and our company. From product operations that ensure flawless launches to scalable systems that drive innovation and precision, we operate at the intersection of product, design, engineering, and customer success. If you want to work at the heart of the business, Operations is where you belong. What You’ll Do Account Servicing owns what happens to a Brex account after it's live: money applied against statement balances, billing terms changed, auto-pay kept working, points debited and granted, credit performance reported to the bureaus, and accounts closed cleanly. We're hiring a manager to run that portfolio. You'll inherit a team with deep subject-matter expertise in specific queues, a set of in-flight migrations from other teams, and a

SQLAISalesforceAccounting
A
📍 New York, United States
✓ High-confidence listingCompany trend +365.2%
Quick readStrong listing-quality and freshness signals

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries. JOB DESCRIPTION: Working at Abbott At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to: Career development with an international company where you can grow the career you dream of. Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year. An excellent retirement savings plan with a high employer contribution · Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree. A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune. A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists. The Opportunity This position is a field-based position based in Western, NY in the Cardiac Rhythm Management division. As a global leader in Cardiac Rhythm Technologies, we focus on innovative technologies that can improve the way doctors treat people with heart arrhythmias or irregular heartbeats. What You’ll Work On Under general direction, the CRM Product Support Specialist provides comprehensive engineering, sales, educational, and technical support. This role responds

B
📍 New York, New York, United States
✓ High-confidence listing

$270K – $335K/yr

Quick readStrong listing-quality and freshness signals

Why join us Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek. Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career. Legal at Brex The Legal team helps the company grow responsibly, advocating for Brex and for the thousands of growing businesses we serve. We provide strategic advice and guidance to all Brex teams, protect Brex, advise on risk, and represent the company externally, negotiating with partners and interacting with regulators. Reimagining the financial system in a highly regulated environment requires creativity and resourcefulness, and we welcome the challenge. Where you’ll work This role will be based in our New York City office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work! What you'll do Reporting to the General Counsel, you will lead Brex's Regulatory

AIAccountingFinanceLogistics
C-
📍 New York, New York, United States
✓ High-confidence listing

$130K – $160K/yr

Quick readStrong listing-quality and freshness signals

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 43 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences. As a Sales Engineer II, you will be responsible for ensuring our customers successfully integrate with the CLEAR1 platform, with a focus on our Healthcare vertical. You will work across the Growth, Product, and Engineering teams to develop a deep understanding of the problems our customers are facing and influence how we’re building our platform for scale. We’re looking for a candidate with an excellent technical background who is looking to have a direct impact on customer and developer experiences. What you'll do: Lead presales customer engagements, including technical discovery, product demos, use case demos, RFPs, solution and integration scoping, and proof-of-concepts Drive customer integration for enterprise-level customers including building reference applications, prototypes, and architecture diagrams Develop code samples, integrations, and applications to demonstrate best practices and minimize customer development time, across a variety of languages and frameworks Support customers throughout the presales, proof of concept, and integration processes, assisting with common coding issues and patterns or troubleshooting Creating and maintaining public and internal documentation to help scale the team Act as the internal and external expert in the integration and usage of the CLEAR identity platform Collaborate across Sales, Product and Engineering to ensure that CLEAR strategically incorporates customer feedback and new product features into our roadmap Stay up-to-date with the latest trends and developments in the Healthc

JI
📍 New York, NY, United States
✓ High-confidence listingCompany trend +1800%
Quick readStrong listing-quality and freshness signals

JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. TBD This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship. Expected compensation for this position: This is a commission-based role with earnings directly tied to performance. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations. Location: On-site –New York, NY If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits include: 401(k) plan with matching company contributions Comprehensive Medical, Dental & Vision Care Pa

Artificial IntelligenceAIRecruitment
JI
📍 New York, NY, United States
✓ High-confidence listingCompany trend +1800%
Quick readStrong listing-quality and freshness signals

JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. TBD This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship. Expected compensation for this position: This is a commission-based role with earnings directly tied to performance. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations. Location: On-site –New York, NY If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits include: 401(k) plan with matching company contributions Comprehensive Medical, Dental & Vision Care Pa

Artificial IntelligenceAIRecruitment
C
📍 New York, United States
✓ High-confidence listingCompany trend +340.2%
Quick readStrong listing-quality and freshness signals

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary The Senior Manager, Market Intelligence will lead strategic workstreams end-to-end, directing team analysis and shaping executive-ready recommendations on the enterprise's most important growth and corporate development questions. Partnering closely with the Enterprise Strategy team, this role drives market research, competitive analysis, and project management to identify growth opportunities, assess markets, and support M&A and partnership evaluation. The Senior Manager will leverage AI-enabled research and market intelligence tools to accelerate insight generation and inform enterprise decision-making, while coaching junior colleagues and building alignment across senior stakeholders. Key Responsibilities Lead one or more Market Intelligence workstreams by defining scope, structuring plans, and adjusting course as priorities evolve. Analyze market trends, competitive dynamics, macroeconomic factors, and growth opportunities to shape strategic recommendations. Direct hypothesis-driven analysis, ensuring insights are accurate, timely, and decision-ready. Synthesize qualitative and quantitative insights into clear points of view by challenging assumptions, reconciling differing perspectives, and connecting findings to broader strategic implications. Craft executive-ready narratives, business cases, and recommendations

AIExcelProject ManagementFinance
D
📍 New York, New York, United States
✓ High-confidence listingCompany trend -84.7%
Quick readStrong listing-quality and freshness signals

At Datadog, we're on a mission to build the best platform in the world for engineers to understand and scale their systems, applications, and teams. We operate at high scale, enabling seamless collaboration and problem-solving among Dev, Ops, and Security teams globally for tens of thousands of companies. Our engineering culture values pragmatism, honesty, and simplicity to solve hard problems the right way. Feature flags used to be simple on/off switches. That's changing fast. Flags are becoming a control plane: they're tied to observability, they drive rollout decisions, and AI agents build and run more of this work every day. Datadog is building the platform for that future, and we are now expanding our Feature Flagging & Experimentation product to pair flag decisions directly with observability signals and to modernize the flagging workflow for an SDLC increasingly run by agents. As a Senior Product Manager for Feature Flagging, you will own product strategy and drive execution across flags-plus-observability integration and agentic-era flagging workflows. You will set direction for a critical area of the roadmap, work closely with the observability, RUM, and APM teams, and report directly to the Director of Product leading this team. You'll be relied on to make sound, independent product judgment calls with limited oversight, bring engineering credibility to every decision, and drive B2B go-to-market strategy alongside sales. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. This role is based in New York City and works from our office 3 days a week to support that collaboration. What you will Do: Find every place where a flag decision and an observability signal should talk to each other - rollout gating, anomaly-triggered rollback, experiment diagnostics - and ship a roadmap that unlocks observability and experimentation differentiators in Datadog Feature Flags

C
📍 New York, New York, United States· Full-time· Remote
✓ High-confidence listingCompany trend -79.2%
Quick readStrong listing-quality and freshness signals

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Why this role? We are looking for a solutions-driven, detail-oriented, organized Executive Assistant to support our leadership team in Toronto, New York and beyond. Reporting to the EA Manager, this person will have the opportunity to work cross-functionally and provide high value and impact to the leadership team of the Comms and Marketing Teams and the company as a whole. If you are someone that thrives in a dynamic, collaborative, and fast-paced environment and are interested in joining a company that’s in growth mode, we’d be delighted to hear from you! Please Note: We are looking for candidates based in the Eastern timezone (Toronto/New York etc) As an Executive Assistant, you will: Manage the day-to-day schedules for our Comms and Marketing leadership team, including calendaring, booking meetings and other commitments (where necessary) to ensure a balanced and efficient workday Coordinate internal and external meetings (think 1:1s, partner meetings) and assist with documentation that may be required in conjunction with meetings Arrange international/domestic travel and logistics for our leadership team, including booking f

AILogisticsRecruitment
C
📍 New York, New York, United States· Full-time· Remote
✓ High-confidence listingCompany trend -79.2%
Quick readStrong listing-quality and freshness signals

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Why this role? We are looking for a solutions-driven, detail-oriented, organised Executive Assistant to support our leadership team in Toronto, New York and beyond. Reporting to the EA Manager for the sales org, this person will have the opportunity to work cross-functionally and provide high value and impact to the sales leadership team and the company as a whole. If you are someone that thrives in a dynamic, collaborative, and fast-paced environment and are interested in joining a company that’s in growth mode, we’d be delighted to hear from you! Please Note: We are looking for candidates based in the Eastern Timezone As an Executive Assistant, you will: Manage the day-to-day schedules for our sales leadership team, including calendaring, booking meetings and other commitments (where necessary) to ensure a balanced and efficient workday Coordinate internal and external meetings (think 1:1s, partner meetings) and assist with documentation that may be required in conjunction with meetings Arrange international/domestic travel and logistics for our leadership team, including booking flights and accommodations, scheduling, and exp

AILogisticsRecruitment
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