Support Delivery Lead in San Francisco

About the Team At OpenAI, Trust & Safety Operations is central to protecting OpenAI’s platform, customers, and the public from abuse. We partner closely with Product, Engineering, Legal, Policy and Go To Market teams to identify emerging risks, build and mature enforcement systems, and ensure high-integrity operations while delivering a great user experience at scale. We’re building the Monetization Trust & Safety Operations team to ensure OpenAI can grow advertising in a way that is safe, trusted, and sustainable—for users, advertisers, and the business. This team sits at the intersection of operational scale, product risk, and rapid revenue growth, designing systems and operations that enable ads to scale without compromising user trust or safety. It’s critical to us that our Ads product be built in a way that corresponds to our Ads principles , and this team is key to that. About the Role We’re looking for a senior operator with strong analytical instincts to help build and scale Monetization Trust & Safety Operations at OpenAI. In this role, you’ll flex across the team’s highest-priority data and operational needs—from reporting and dashboard insights to budget and capacity planning, project-based analysis, and data automation —while partnering closely with Product, Policy, Engineering, Legal, Go To Market, and Data Science and Data Engineering teams. This role sits at the intersection of strategy, execution, and data: you’ll define ambiguous problems, query and validate data, build decision-support systems, and translate operational signals into clear recommendations and scalable, AI-first solutions. You should be comfortable moving from a high-level question to a rigorous analysis, a useful dashboard, an automated workflow, or a durable operating mechanism. As OpenAI introduces new revenue-generating formats and partnerships, you’ll help the team understand where risks, capacity constraints, quality gaps, and opportunities are emerging. You’ll brin

About the Team OpenAI's Legal team plays a crucial role in furthering OpenAI's mission by tackling innovative, fundamental legal issues in AI. If you're passionate about doing significant and unique work as a technology lawyer, this team is for you. The team comprises professionals from diverse fields, including technology, AI, privacy, IP, corporate, employment, tax law, regulatory, and litigation. About the Role As a member of our AI Product Counsel team, you will lead legal compliance initiatives for global online safety, platform, and AI regulations, including the UK Online Safety Act, EU Digital Services Act, EU AI Act, and similar emerging frameworks. You will partner closely with Product, Policy, Safety, Engineering, Security, Operations, and other teams to translate complex regulatory requirements into scalable, practical compliance solutions. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Serve as the primary legal expert on the Online Safety Act, Digital Services Act, EU AI Act, and related global AI, platform, and online safety regulations. Lead the design and implementation of scalable compliance programs, governance frameworks, controls, and operating processes. Partner with Product, Engineering, Safety, Policy, Operations, and Security teams to translate regulatory obligations into practical product and operational requirements. Monitor emerging regulations and enforcement trends, anticipate their impact, and help shape OpenAI’s compliance strategy. Develop repeatable processes, playbooks, escalation paths, and decision frameworks that enable teams to move quickly while managing risk responsibly. Support engagement with regulators, external counsel, industry groups, and other stakeholders as needed. You’ll thrive in this role if you: Have 10+ years of experience with a mix of in-house or technology-focused law firm roles. Have

About the Team Like every team at OpenAI, the Marketing team contributes to our broader mission of ensuring responsible and widespread adoption of artificial intelligence With that aim in mind, we are responsible for developing and executing strategies that drive awareness, engagement, and usage for OpenAI’s products and platform amongst our core audiences. We take a data-driven approach to understand our customers' needs and challenges, ensuring that their voices are reflected in product development and messaging. We then partner closely with Product, Engineering, Research, Comms, and Design teams to create a cohesive customer experience across all our channels. Our focus extends beyond just promoting product features; we aim to provide valuable insights and resources that help our users make the most out of AI technologies. About the Role As a Product Marketing Manager for Partner Marketing on the Hardware team, you will help shape the partnership strategy for a new product ecosystem and bring that ecosystem to market with the right partners, programs, and commercial motions. This role calls for a strategic, relationship-oriented marketer who can identify high-potential partners, understand their priorities, and turn shared opportunities into durable, high-impact go-to-market plans. You will work closely with Product, Design, Engineering, Integrated Marketing, Sales, Comms, Finance, Legal, and partner-facing teams to define how first-, second-, and third-party partners participate in our hardware ecosystem. You will lead the marketing and commercial aspects of partnerships, support joint launches, and ensure partner needs are understood internally while OpenAI’s product, brand, and customer experience standards are represented externally. This role reports into the VP of Product Marketing, Hardware, and offers a unique opportunity to build the partner marketing foundation for a new category of AI-powered devices. In this role, you will: Help craft and implement th

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam. Senior Data Scientist - Network Value (Credit) The Network Value Data Science team is helping Plaid build an industry-leading fintech consumer network with best-in-class products and user experiences. We are a product analytics team embedded in key product areas across Plaid. We support some of Plaid’s most important OKRs and help execute on product roadmaps. We translate ambiguous product questions into tractable analysis, serve as analytical thought partners throughout the org, identify opportunities to build better products, and champion a data-first decision-making approach everywhere we go. You’ll be a Data Scientist supporting Credit, a critical product area within Plaid’s Network Value portfolio. You’ll become a data and analytical thought partner to product managers, engineers, and cross-functional stakeholders, helping shape Credit product strategy, improve product performance and user experience, and grow Plaid’s consumer network. You’ll translate business questions into analytics projects, perform ad-hoc and strategic analysis, improve visibility into core systems through data modeling and dashboarding, create OKRs and KPIs tied to business goals and user experiences, a

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . Millions of people across the world come to Pinterest to find new ideas every day. It's where they get inspiration, dream about new possibilities, and plan for what matters most. Our mission is to help those people find the inspiration to create a life they love. As a member of our Legal team, you'll be challenged to take on work that upholds this mission and pushes Pinterest forward. We're looking for an experienced, self-motivated, practical, and creative lawyer to join our small and nimble team. In this role, you'll support product and engineering teams across Pinterest's core consumer experience and/or ads ecosystem—serving as a subject matter expert and influential advisor to senior business and legal leadership alike. You'll drive strategy on cutting-edge legal issues in generative AI, privacy, IP, digital advertising, and beyond. We're al

About Sentry Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building. Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future. About the Role Sentry's blog, newsletter, and content programs need an owner — someone who can walk into ambiguity, decide what needs to exist, and just start making it happen. This is a self-starter role in the truest sense: no one is handing you a content calendar and asking you to fill it in, you're the one building the calendar. You should be quick with a draft and quicker to ship it — bias to action over polished process. You're technically savvy enough to keep up with a developer audience and write about our product credibly (or make an exec sound like they wrote it themselves). And you're proactive: you see the narrative before anyone asks you to go find it. You'll work collaboratively with Growth, Comms, PMM, and DevEx, with real ownership and editorial judgment to know what's worth writing and what isn't. In this role you will Co-lead blog strategy. Partner closely with Growth to run the editorial calendar, and scale the program by focusing on creating thought leadership, customer and employer brand content to create a robust narrative driven editorial program in collaboration with comms, devex and product marketing. Oversee the quality itself. Be the last line of defense on quality and prose — every post should read like it came from the same sharp, confident voice. Track the industry and get us into the conversation. Know what's trending in the developer and infrastructure world before it's obvious, and turn that into content that puts Sentry in the room. Collaborate with Comms and Marketing to push those narratives forward. Content partner for the exec team. Collaborate closely with core execs to support content

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Why This Role: Cohere seeks a Strategic Sourcing Specialist to manage our Professional Services Procurement function. In this role you will be responsible for executing Strategic Sourcing activities across these categories as we continue to grow rapidly. You will collaborate with FP&A, Accounting, Legal, and multiple business stakeholders to support our Procurement operations. This is an opportunity for a hands-on Procurement professional who thrives in a high-growth environment, is comfortable navigating ambiguity, and can help implement efficient processes. You’ll be instrumental in building Procurement categories for Professional Services spend and owning their development and optimization. You’ll have the opportunity to establish best practices, drive significant cost savings, and create strategic partnerships with key service providers that support our business growth. Contract Terms: This is a 12-month fixed-term contract position with the potential for conversion to a permanent role based on business needs and performance. Please note that conversion to a permanent position is not automatic and will be subject to a se

About the Team OpenAI’s mission is to ensure that general-purpose artificial intelligence benefits all of humanity. The ChatGPT team works across research, engineering, product, and design to bring OpenAI’s technology to the world. We serve a diverse audience of users who are already using ChatGPT daily in their lives and work. We seek to learn from deployment and distribute the benefits of AI, while ensuring that this powerful tool is used responsibly and safely. Safety is more important to us than unfettered growth. About the Role We’re looking for a Product Design Manager to lead a team focused on consumer growth. You’ll manage and develop a team of eight or more product designers working across the customer journey—from discovery and onboarding through activation, engagement, retention, and expansion. This is a design leadership role centered on building an exceptional team, setting direction, and maintaining an extraordinarily high bar for craft. You’ll create the conditions for designers to do their best work, helping them navigate ambiguity, make thoughtful product decisions, and ship cohesive experiences at scale. You’ll partner closely with leaders across product, engineering, data science, research, content design, and go-to-market functions. You’ll combine deep design judgment with strong business acumen, ensuring the team’s work advances user needs, product quality, and sustainable business outcomes. This role is based in our San Francisco HQ. We offer relocation assistance to new employees. In this role, you will: Lead and grow a high performing team of product designers, giving them the clarity, feedback, and support they need to do their best work. Keep the craft bar high, helping the team turn complex problems into experiences that feel simple, intuitive, and cohesive from end to end. Set a clear design vision for how people discover, adopt, and continue getting value from our products. Decide where the team should focus, match people to the right op

About Sentry Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building. Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future. About The Role The Security Team is responsible for securing all things Sentry: our customers, our code, and everything in between. We are a small but growing team with broad scope, high trust, and the autonomy to tackle hard security problems with creativity and an engineering mindset. We work at a company with a strong developer culture, building a product that millions of developers genuinely love and rely on. That context shapes everything about how we operate. As a Security Engineer on this team, you'll work across application and platform security domains. You'll contribute to the practices that keep Sentry secure as we grow: security reviews, threat modeling, vulnerability management, and embedding secure coding practices into an engineering organization that cares about doing things right. You'll partner closely with product and engineering teams to influence how features are designed and built from the start. You will work as a technical collaborator who helps make the secure path the obvious one. As Sentry expands our agentic product capabilities and development practices, you'll also find yourself at the frontier of a new set of security challenges. In this role, you will Support and help mature Sentry's security review program. From secure code review, to architecture review, and threat modeling. You'll help build the processes, tooling, and culture which make security a natural part of how we ship and operate. Contribute to mature vulnerability management practices. Intake, triage, prioritization, remediation tracking, and support of our bug bounty and responsible disclosure program. Advocate for secure-by-desig

About the Team The B2B Marketing team helps businesses understand, adopt, and get value from OpenAI’s products. B2B marketing is a major and growing priority as we scale our work with companies, developers, and institutions around the world. The team works across field marketing, campaigns, customer storytelling, thought leadership, events, lifecycle programs, and executive communications. We partner closely with Sales, Partnerships, Product, Product Marketing, Communications, Finance, Recruiting, and company leadership to build programs that drive durable growth across enterprise and business audiences. About the Role We are hiring a Partner Marketing Manager to own and execute joint go-to-market plans with strategic cloud and technology partners. This role will translate partner priorities into integrated programs across campaigns, events, customer proof, enablement, and demand generation that build awareness, accelerate adoption, and support measurable business outcomes across enterprise audiences. You will work closely with Partnerships, Sales, Product Marketing, Field Marketing, Communications, and partner teams to move plans from strategy through detailed execution. This is a highly cross-functional individual contributor role with no people-management responsibility, built for someone who can manage multiple workstreams, build strong partner relationships, and work through influence in a fast-changing environment. This role is based in San Francisco and follows a hybrid work model, with three days per week in the office. Occasional travel will be required. You’ll be responsible for: Create and execute distinct joint go-to-market plans with Google Cloud and Oracle across campaigns, events, customer proof, enablement, and demand generation, with clear goals for awareness, adoption, pipeline, and revenue impact. Build clear partner narratives, messaging, and positioning for integrated solutions, joint value propositions, and shared customer outcomes. Launch and

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam. The Marketing Operations (Ops) Team at Plaid builds the essential foundation that enables the Marketing function to operate efficiently, scale sustainably, and align with the company’s strategic goals. We focus on people, technology and process to drive operational excellence and optimize marketing performance. Our team is focused on creating and executing impactful marketing strategies that resonate with our target audiences, drive sustainable growth through high-quality pipeline generation, and enhance marketing efficiency. By integrating innovative technologies, we strive for seamless workflows and data-driven decision-making. We also continuously strengthen the foundation of a high-performing marketing organization, ensuring that processes and systems are in place to support long-term success. Responsibilities: Campaign Planning and Execution: Manage the end-to-end planning and execution of marketing campaigns, ensuring they are well-resourced, delivered on time, and within budget. Cross-Functional Communication and Coordination: Drive ongoing communication and coordination across teams, ensuring alignment and smooth information exchange throughout the lifecycle of each campaign. Meeting Facilit

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Why this role? Why this role? We're hiring a People Systems and Automation Manager to own how our People processes actually run, and to automate them. Cohere is scaling fast. Our processes were built for a much smaller company and too many of them still depend on someone remembering to do something. That does not hold at the size we're heading toward. A useful lens; this role sees us scale through systems and leverage, not human effort. This is a hands-on building role. You will redesign processes, build the workflows that execute them across Rippling, Slack, Notion and the rest of our stack, and own offboarding and our employee support model outright. You cannot automate a process well without running one, so you will do both. You will own the outcome, not just the design. You'll join a small HR Operations team during our Rippling implementation, which means greenfield opportunity and real influence over how this function works for the next few years. What you'll do Design the process, then automate it Map how our People processes actually work today, not how they're supposed to Redesign them before automating, so we don't lock

About the Team OpenAI Consumer Devices is building the next generation of products that bring powerful AI into people’s everyday lives. Guided by OpenAI’s mission to ensure AGI benefits all of humanity, our team combines world-class researchers, engineers, designers, and operators who care deeply about creating useful, intuitive, and responsible technology. You’ll have the opportunity to work alongside exceptional people on ambitious, zero-to-one challenges at the intersection of hardware, software, and AI. This is a chance to help define an entirely new category of products—and shape how people experience AI in the future. The Systems Integration team is critical in this mission, turning complex hardware-software development into reliable product signals. Lab Operations is the physical backbone of that work: we build and maintain the device fleets, test environments, and hardware-in-the-loop labs that let teams test repeatably, understand failures, and ship with confidence. About the Role As a Lab Operations Manager, Systems Integration , you will own the day-to-day operation of a large-scale consumer device test lab. This is a hands-on operations leadership role: you’ll keep device fleets, test rigs, lab infrastructure, inventory, provisioning, maintenance, and logistics running smoothly so engineers and QA technicians have reliable environments for validation and release testing. We’re looking for someone who is highly organized, technically hands-on, comfortable with consumer electronics and lab equipment, and experienced operating complex physical test environments at scale. Because this is a new category of devices, you’ll have the opportunity to build the lab operating model early—shaping the systems, standards, and workflows that support products from prototype through launch. In this role, you will: Own device fleet and inventory: Manage configuration, deployment, tracking, lifecycle, and accurate asset records for a large fleet of consumer devices and test

About the Team OpenAI Consumer Devices is building the next generation of products that bring powerful AI into people’s everyday lives. Guided by OpenAI’s mission to ensure AGI benefits all of humanity, our team combines world-class researchers, engineers, designers, and operators who care deeply about creating useful, intuitive, and responsible technology. You’ll have the opportunity to work alongside exceptional people on ambitious, zero-to-one challenges at the intersection of hardware, software, and AI. This is a chance to help define an entirely new category of products—and shape how people experience AI in the future. The Systems Integration team is critical in this mission, turning complex hardware-software development into reliable product signals. We build the shared infrastructure, tooling, and lab environments that let teams test quickly, understand failures, and ship with confidence. About the Role As a Systems Integration Manager , you will lead the team responsible for device validation infrastructure, test automation, developer tooling, and lab operations. This is a player-coach leadership role: you’ll set technical and operational direction, build and develop a team of engineers and lab operations professionals, and stay close to the architecture and hardest systems problems. You will partner closely with device software, OS, firmware, hardware, reliability, QA, and release infrastructure teams to define validation strategy, improve release readiness, and ensure our test environments and quality signals scale with the product. Because this is a new category of devices, you’ll have the rare opportunity to build the validation foundation early—shaping the systems, standards, and operating model that will support products from prototype through launch. We’re looking for a leader who combines strong technical judgment with people leadership, operational rigor, and experience building reliable systems for complex hardware-software products. This role is b

About the Team The Integrated Marketing team sits at the center of product, brand, creative, media, research, and GTM work. We partner closely with PMM, Product, Developer Relations, Design, Comms, and agency teams to shape launches and campaigns that are clear, distinctive, and grounded in real audience insight. This is a growing function, so the team needs people who can both raise the quality of the work and build the operating model around it: bringing strong judgment, high agency, and trusted partnership to complex, visible moments. About the Role Developers and founders are building some of the most interesting things happening in AI. They’re starting companies, creating new products, and changing how people work. We’re looking for an integrated marketing manager who understands this audience and can shape how OpenAI shows up for developers, founders, startups, and engineering teams. That includes supporting campaigns around new products, creating meaningful developer experiences, and finding compelling ways to highlight the people and companies building with our technology. You’ll partner across Product, Product Marketing, Developer Relations, Research, Brand, and Creative, along with external agencies and partners, to develop strategies and bring strong ideas to market. The right person understands technology, has good creative judgment, and knows how to turn audience insight into work that feels useful, credible, and worth paying attention to. This is a hybrid role based in San Francisco, with three days a week in the office. In this role, you will: Support marketing strategies for developers, founders, startups, and engineering teams building with OpenAI, based on how technical audiences discover tools, evaluate them, and decide what to use. Partner with creative, media, and production agencies to develop briefs, evaluate concepts, improve the work, and bring campaigns to market. Establish agency relationships, campaign budgets, media planning, and paid me