Support Delivery Lead in San Mateo

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. Team Creator Services Machine Intelligence Team : The Machine Intelligence team is building an NPC system that can (1) play any Roblox game and (2) perform real-time inference efficiently enough to support deployment to all Roblox players. ML Platform Team : The Foundation AI Group is on a mission to establish Roblox as the standard for 3D foundational models (3DFMs), democratizing creation by making it simple for anyone to generate high-quality, immersive 3D experiences using AI. The AI Platform team is a foundational part of this vision, supporting hundreds of ML use cases and billions of inferences daily across Discovery, Safety, Engine, and more. We are seeking exceptional PhD new graduates to drive innovation across three critical areas: AI Platform, Distributed Inference Systems. What You Will Do As a Senior Machine Learning Engineer, you will be a key contributor to building the cutting-edge systems that power AI at Roblox. Creator Services Machine Intelligence Team Develop Scale Data Pipelines: Design, build and maintain robust data pipelines to collect complex 3D game states and real-time player actions across the platform. Train Novel Architectures: Solve the feature e

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. Team Creator Services Machine Intelligence Team : The Machine Intelligence team is building an NPC system that can (1) play any Roblox game and (2) perform real-time inference efficiently enough to support deployment to all Roblox players. ML Platform Team : The Foundation AI Group is on a mission to establish Roblox as the standard for 3D foundational models (3DFMs), democratizing creation by making it simple for anyone to generate high-quality, immersive 3D experiences using AI. The AI Platform team is a foundational part of this vision, supporting hundreds of ML use cases and billions of inferences daily across Discovery, Safety, Engine, and more. We are seeking exceptional PhD new graduates to drive innovation across three critical areas: AI Platform, Distributed Inference Systems. What You Will Do As a Senior Machine Learning Engineer, you will be a key contributor to building the cutting-edge systems that power AI at Roblox. Creator Services Machine Intelligence Team Develop Scale Data Pipelines: Design, build and maintain robust data pipelines to collect complex 3D game states and real-time player actions across the platform. Train Novel Architectures: Solve the feature e

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. WHY DATA SCIENCE & ANALYTICS? The Data Science & Analytics organization's mission is to increase our speed, frequency and acumen of making decisions at scale by instilling a data-influenced approach to building products. We cover a wide area of the data spectrum including analytical data engineering, product analytics, experimentation, causal inference, statistical modeling and machine learning. Aligned and partnering with product groups, we use this vast tool belt to discover new opportunities and unmet use cases, influence and shape the product roadmap and prioritization, build data products and measure the impact on our community of players and developers. WHY Consumer Apps? Roblox is used by tens of millions of people every day across a wide range of devices, including mobile, desktop, console, TV, and VR. The Consumer Apps team owns the app foundation that makes Roblox feel fast, fluid, and reliable for players and is dedicated to delivering superior performance, reliability, and user experience across all platforms Roblox supports. This team ensures a seamless and engaging user interface that facilitates intuitive interactions while enabling efficient, high-quality experiences

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. Since our earliest days, Roblox’s economy has been powered by creators. Marketplace is a core engine of that economy: it helps creators distribute and monetize virtual items, helps users discover and express themselves through those items, and supports a healthy, trusted two-sided ecosystem. The Role As the Product Marketing Manager for Marketplace, you will lead the strategy, positioning, and go-to-market execution for products and policies that shape how creators create, discover, sell, and grow virtual items on Roblox. You will partner closely with Product and Engineering to help creators build thriving businesses through Marketplace while ensuring users have an intuitive, inspiring, and trusted experience. You will be a core part of defining and executing the strategy for Marketplace solutions that grow creator supply, strengthen shopper demand, improve discovery and conversion, and contribute to the growth of Roblox’s broader economy. This role is based in our San Mateo, CA office, with an expectation of working in person Tuesday through Thursday. You Will Own the Marketplace narrative, positioning, and go-to-market strategy across creator supply, shopper demand, discovery, merchandisi

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. We are seeking a visionary Principal Software Engineer to join our Compute organization and provide technical leadership for our Kubernetes infrastructure. You will drive the evolution of a platform that powers our global scale operations, transforming Kubernetes into a secure, reliable, and invisible foundation for our developers across our on-prem and public cloud fleet. Your mission is to balance cutting-edge innovation with rigorous platform stability, ensuring that internal and external customers have a seamless, high-performance experience at massive scale. You Will: Architectural Leadership: Serve as a technical lead for our Kubernetes ecosystem, setting the long-term architectural strategy for a platform that manages thousands of nodes and supports millions of concurrent requests. Customer Focus: Think deeply about how our internal customers consume and interact with compute, designing intuitive interfaces and tooling that simplify consumption of complex infrastructure services. Deep-Dive Engineering: Leverage deep expertise in Kubernetes internals, including custom controllers, operators, API server architecture, and etcd, to solve complex scaling bottlenecks and optimize our contr

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. The Engine Networking Team pulls the players together by ensuring the communication of the game state to all. As a Principal Network Transport Engineer you will help the players experience the game as a nearly synchronous world. Just as the nerves in our bodies coordinate our actions, the network system coordinates all the computers involved into a smooth experience for the players. You will work in all areas of the game platform in your quest for real-time communication of every part of Roblox. You Have: Worked on a powerful user-space network stack, solving problems related to scale, performance, latency, and throughput in client/server environments. Worked on a very large multithreaded distributed system that connects millions of users worldwide. Worked on all the devices Roblox supports - from desktop clients to mobile phone clients to console clients Worked on a game engine and understand how a game engine works You Are: A software engineer with 8+ years of experience with Game networking coming from a Game Engine/Studio A deep understanding of Network Stack with a passion for working with open source Strong systems-level C++ programming experience and fascinated by the actual work the

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. ML Platform @ Roblox today supports hundreds of ML use cases and billions of inferences per day across Discovery, Safety, Engine, and much more. As a Model Optimization engineer on ML Platform, you will be responsible for digging deep into model internals to optimize performance, for both training and inference. We are looking for accomplished engineers to help us maximize performance of our platform. You Will: Optimize machine learning models for performance on GPU architectures, focusing on both training and inference workflows. Conduct low-level performance profiling analysis to identify bottlenecks in existing machine learning pipelines and propose actionable improvements. Contribute to the development of best practices and tooling for model optimization and deployment. Collaborate with cross-functional teams, including data scientists and software engineers, to integrate and deploy optimized models into production environments. Partner across organizations to build tooling, interfaces, and visualizations that make the ML@Roblox a delight to use. You Have: 6+ years of professional experience and a tool chest of system design experience upon which to draw to build performant system

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a Principal Software Engineer on the Engine DataModel team, you will own and innovate on the foundational components that form the backbone of the Roblox platform. In the Roblox Engine, the DataModel is a tree-like structure that is analogous to a scenegraph in other 3D engines. This role will report to the engineering manager and will be based out of our HQ in San Mateo, CA in a hybrid model 3 days a week (Tuesdays to Thursdays). Our team owns: The core structures and systems are used to build the DataModel and interact with it. The C++ reflection bindings that form the Engine’s Luau API surface and let creators interact with the DataModel. We’ve built custom codegen tooling to generate the C++ for these reflection bindings and other related structures. DataModel serialization … and much more! You will: Develop engine code that performs well for all user-created games on the Roblox platform. Build the core systems and data structures used in the Roblox engine, working with other teams to find universal solutions. Take ownership of projects throughout their full lifecycles. Execute code that performs well on all the devices Roblox supports—from desktop clients to mobile phone clients to

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a Senior Software Engineer on the Engine DataModel team, you will own and innovate on the foundational components that form the backbone of the Roblox platform. In the Roblox Engine, the DataModel is a tree-like structure that is analogous to a scenegraph in other 3D engines. This role will report to the engineering manager and will be based out of our HQ in San Mateo, CA in a hybrid model 3 days a week (Tuesdays to Thursdays). Our team owns: The core structures and systems are used to build the DataModel and interact with it. The C++ reflection bindings that form the Engine’s Luau API surface and let creators interact with the DataModel. We’ve built custom codegen tooling to generate the C++ for these reflection bindings and other related structures. DataModel serialization … and much more! You will: Develop engine code that performs well for all user-created games on the Roblox platform. Build the core systems and data structures used in the Roblox engine, working with other teams to find universal solutions. Take ownership of projects throughout their full lifecycles. Execute code that performs well on all the devices Roblox supports—from desktop clients to mobile phone clients to con

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. What You’ll Do: The Marketplace team, part of the Economy org, owns the platform and infrastructure that supports the Avatar customization and Avatar Marketplace within Roblox. As a Senior Engineer on our team, you will lead the work on building personalized and streamlined shopping experiences for over 100M users within Roblox. Beyond this scope, you will be involved with several additional areas also owned by subteams such as: Avatar Identity Scaling and Serving Avatars to tens of millions of users on the platform Building new Avatar customization features and continuously improving user experience Driving users and creators towards high-quality, high-fidelity Avatars that will shape Roblox’s look and feel going forward The systems above power the engine APIs that enable developers to monetize their games on Roblox, earning hundreds of millions of dollars per year, while processing billions of transactions. The ideal candidate is passionate about understanding customer needs, optimizing performance, and delivering exceptional user experiences. You Have: 3+ years of professional experience in software development Proficiency in one or more programming languages such as C#, Go,

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a Software Engineer on the Communications team, you will work on real-time communication across 2D and 3D spaces for billions of users while keeping interactions civil, safe, and expressive. Communication is at the core of what makes Roblox a vibrant social platform, the systems you build will define how tens of millions of people connect every day. You will work with teams across Game Engine, Safety, and ML Platform, building backend services at scale, data pipelines, and ML models that strengthen the underlying chat and policy infrastructure. You will build and ship detection systems that identify chat violations and continuously evolve to outpace bad actors circumventing our safety policies. As a core contributor to a broader suite of communication products, you will drive feature development while embedding safety into the foundation of the platform. If you are a developer with an understanding of large scale systems and want to shape how the next generation of Roblox users interact safely in the metaverse, you’ll be right at home within our highly-skilled and rapidly growing team. You will: Engineer and scale the communication infrastructure that supports millions of c

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. ML Platform @ Roblox today supports hundreds of ML use cases and billions of inferences per day across Discovery, Safety, Engine, and much more. As an Infrastructure Engineer on the ML Platform team, you will design, scale, and maintain the foundational infrastructure powering our entire machine learning ecosystem. We are looking for accomplished engineers to spearhead the development of our next-generation ML tooling and platform capabilities. You will: Bootstrap and maintain Kubernetes and Cloud infrastructure for ML Platform components--Serving Layer, Metadata Store, Model Registry, and Pipeline Orchestrator. Set technical strategy and oversee development of high scale and reliable infrastructure systems. Propose and implement new platform tooling to improve time to production for MLEs and Data Scientists across the full ML lifecycle. Work on infrastructure projects such as GPU fleet management, hybrid-cloud orchestration, and writing custom Kubernetes controllers and resources. Stay abreast of industry trends in machine learning and infrastructure to ensure the adoption of leading-edge technologies and practices. Partner across organizations to build tooling, interfaces, and visualizati

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a Senior Threat Investigator on the Safety Investigations team, you will help lead Roblox’s deep-dive investigative capability for the most severe, complex, and externally significant safety matters. You will conduct actor-centric and network-centric investigations, proactively identify sophisticated threat actors and abuse patterns, and develop high-quality investigative work product that supports internal decision-making and, where appropriate, external law-enforcement engagement. The ideal candidate will have an exceptional investigations background, strong analytical tradecraft, and a demonstrated ability to connect fragmented internal and external signals into clear, defensible investigative findings. They will be an innovative self-starter, a collaborative partner across functions, and someone motivated by Roblox’s mission of connecting a billion people with optimism and civility. Through your work, you will become an expert in Roblox’s internal and external safety practices, advance our investigative capabilities and playbooks, and work across a variety of systems and data sources to surface, analyze, and ultimately disrupt high-risk actors, networks, and behaviors. Please note: T

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a Senior Software Engineer on the Engine DataModel team, you will own and innovate on the foundational components that form the backbone of the Roblox platform. In the Roblox Engine, the DataModel is a tree-like structure that is analogous to a scenegraph in other 3D engines. This role will report to the engineering manager and will be based out of our HQ in San Mateo, CA in a hybrid model 3 days a week (Tuesdays to Thursdays). Our team owns: The core structures and systems are used to build the DataModel and interact with it. The C++ reflection bindings that form the Engine’s Luau API surface and let creators interact with the DataModel. We’ve built custom codegen tooling to generate the C++ for these reflection bindings and other related structures. DataModel serialization … and much more! You will: Develop engine code that performs well for all user-created games on the Roblox platform. Build the core systems and data structures used in the Roblox engine, working with other teams to find universal solutions. Take ownership of projects throughout their full lifecycles. Execute code that performs well on all the devices Roblox supports—from desktop clients to mobile phone clients to con