Support Delivery Lead in United States

About Us: AI needs a new infrastructure layer. We're building it at Modal. Every era of computing brought new workloads that previous infrastructure couldn't support: mainframes, databases, and the cloud. Each time, the company that rebuilt the layer underneath defined the decade. AI is no different, except it touches everything instead of one slice, and the window to build the layer underneath it is open right now. Our customers include category-defining companies like Lovable , Ramp , Cognition, DoorDash, and Suno. They rely on Modal for instant GPU access, sub-second container starts, and native storage, so it's simple to serve low-latency inference, fine-tune models, and access production-ready sandboxes at scale. We recently raised a $355M Series C at a $4.65B valuation, led by General Catalyst and Redpoint Ventures. We've crossed $300M+ ARR and grown fivefold since September. Our team includes creators of popular open-source projects (e.g., Seaborn , Luig i ), academic researchers, international olympiad medalists, and experienced engineering and product leaders with decades of experience. The Role: Modal considers high-quality documentation to be essential for developer experience, and we see docs becoming even more important as agents increasingly deploy and operate Modal Apps. We are looking for a content-minded engineer who will partner with our product teams to curate Modal’s technical documentation and maintain a high quality bar across multiple dimensions. Responsibilities: Thinking holistically about content architecture and how the docs should evolve as Modal introduces new products and features Innovating on novel documentation formats and delivery channels to optimize agent productivity, in collaboration with our Agent DX research team Developing content standards, style guides, and automated enforcement mechanisms to ensure consistent style and high quality Building and maintaining automated pipelines that will enforce the correctness of code examp

This is where your work makes a difference. At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond. Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results. Here, you will find more than just a job—you will find purpose and pride. The Senior HR Manager will partner closely with business and HR leaders to translate business priorities into effective people strategies. The role will focus on strengthening leadership and manager capability, employee engagement, talent and succession planning, organizational effectiveness, change management, and workforce alignment. This individual will serve as a trusted advisor to leadership while partnering across HR and Centers of Expertise to ensure people programs and practices are effectively implemented and support both business performance and organizational health. What you'll be doing: Drives overall implementation of plans and strategies, continually monitors effectiveness Consults with management on a variety of HR and business related issues, both strategically and operationally Continually assesses the effectiveness of the organization’s business model and organization dynamics and leads efforts to realign/refocus as needed Drives organization wide talent planning initiatives (in p

About the Team OpenAI’s mission is to ensure the responsible and widespread adoption of artificial intelligence. In support of that mission, the Ads Solutions team partners closely with advertisers to deeply understand their businesses and needs, helping inform the development of products and solutions that drive meaningful revenue growth and long-term success on the platform—while maintaining strong standards for user trust and platform integrity. About the Role We’re looking for an Ads Solutions Engineer to partner with advertisers and agencies throughout the pre-sales and growth lifecycle, helping them successfully evaluate, launch, and scale on OpenAI’s advertising platform. You will serve as the technical expert in the sales process, translating advertiser objectives into scalable technical solutions across measurement, integrations, data activation, and campaign execution. This role sits at the intersection of sales, product, and engineering. You’ll work closely with Client Partners, Customer Success Managers, Product, Engineering, Policy, and Operations teams to remove technical blockers, accelerate revenue growth, and shape the future of OpenAI’s ads platform. This role is based in our San Francisco HQ and we offer generous relocation support for new hires. In this role, you will: Partner with Client Partners during the sales cycle to provide technical expertise that unlocks new business and accelerates deal closure. Lead technical discovery with advertisers and agencies to understand data flows, martech stack, measurement requirements, and activation goals. Design and recommend implementation approaches for pixels, APIs, server-to-server integrations, identity solutions, offline conversions, and measurement frameworks. Guide advertisers through onboarding and launch readiness, ensuring successful setup of tracking, attribution, audience signals, and reporting. Troubleshoot technical issues related to implementation, signal quality, delivery, and measurement

About the Team OpenAI’s mission is to ensure the responsible and widespread adoption of artificial intelligence. In support of that mission, the Ads Solutions team partners closely with advertisers to deeply understand their businesses and needs, helping inform the development of products and solutions that drive meaningful revenue growth and long-term success on the platform—while maintaining strong standards for user trust and platform integrity. About the Role We’re looking for an Ads Solutions Engineer to partner with advertisers and agencies throughout the pre-sales and growth lifecycle, helping them successfully evaluate, launch, and scale on OpenAI’s advertising platform. You will serve as the technical expert in the sales process, translating advertiser objectives into scalable technical solutions across measurement, integrations, data activation, and campaign execution. This role sits at the intersection of sales, product, and engineering. You’ll work closely with Client Partners, Customer Success Managers, Product, Engineering, Policy, and Operations teams to remove technical blockers, accelerate revenue growth, and shape the future of OpenAI’s ads platform. This role is based in our San Francisco HQ and we offer generous relocation support for new hires. In this role, you will: Partner with Client Partners during the sales cycle to provide technical expertise that unlocks new business and accelerates deal closure. Lead technical discovery with advertisers and agencies to understand data flows, martech stack, measurement requirements, and activation goals. Design and recommend implementation approaches for pixels, APIs, server-to-server integrations, identity solutions, offline conversions, and measurement frameworks. Guide advertisers through onboarding and launch readiness, ensuring successful setup of tracking, attribution, audience signals, and reporting. Troubleshoot technical issues related to implementation, signal quality, delivery, and measurement

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 43 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences. The Manager, Member Care - Premium Experience & CLEAR1 is responsible for leading the end-to-end digital member experience across CLEAR’s highest-touch support channels. This role oversees Team Leads and Specialists supporting Concierge, VIP, and CLEAR1 members while driving operational excellence, service quality, and continuous improvement across digital support experiences, member journeys, and service operations. What you'll do: Own the digital member support strategy and day-to-day operations for Premium Experience and CLEAR1 channels, ensuring exceptional service delivery and accountability for member and business outcomes Lead, coach, and develop Team Leads and Specialists through clear performance expectations, ongoing feedback, and career development planning Define, monitor, and improve service level agreements (SLAs) across digital support channels, including chat, email, messaging, and phone, with a focus on responsiveness, resolution quality, and member satisfaction Partner cross-functionally with Product, Engineering, Operations, and other business stakeholders to advocate for member needs and enhance digital experiences across the member lifecycle Establish and maintain support processes, escalation frameworks, quality standards, knowledge management practices, and operating procedures that support consistency, scalability, and efficiency Leverage member feedback, operational data, digital engagement metrics, and frontline insights to identify opportunities for service enhancements, self-service capabilities, and proc

About the Team OpenAI, in partnership with our capital and technology partners, is building a global network of advanced datacenters to support the most demanding AI workloads. The Industrial Compute team ensures that all datacenter systems are manufactured, delivered, and commissioned to the highest standards of quality, reliability, and performance. We work closely with manufacturing partners, engineering teams, and operations staff to ensure that every component is delivered ready for installation, startup, and long-term service. About the Role We are seeking an experienced Quality Engineer (QE) to drive Product and Site Quality initiatives across OpenAI’s infrastructure ecosystem. In this role, you will establish, implement, and manage a comprehensive, quality-focused program across our global supply chain network, ensuring excellence from design through deployment. You will be responsible for end-to-end quality of finished products, as well as maintaining and elevating manufacturing site quality standards. Working cross-functionally with Design (NPI) and Engineering teams, you will help achieve First Pass Yield (FPY), quality, and reliability targets. This includes leading site and fixture validation efforts, driving yield improvement initiatives (Yield Bridge, CPI), and implementing robust corrective and preventive actions (CAPA) to resolve issues at their root cause. In addition, you will play a key role in supplier quality management, assessing and qualifying new vendors, overseeing ongoing supplier performance, and ensuring readiness for future business awards. You will lead vendor audits, monitor key performance metrics, and coordinate corrective actions to ensure predictable delivery schedules, reduced operational risk, and high system reliability. By partnering closely with external suppliers and internal Engineering and Operations stakeholders, you will help ensure OpenAI’s datacenter infrastructure is delivered on time, meets the highest quality standa

At Freddie Mac, our mission of Making Home Possible is what motivates us, and it’s at the core of everything we do. Since our charter in 1970, we have made home possible for more than 90 million families across the country. Join an organization where your work contributes to a greater purpose. Position Overview: We are seeking an experienced and motivated Senior Software Engineering Manager to drive the strategic execution and delivery of enterprise platform technology, ensure alignment with business objectives , seamless integration, compliance with regulations, and operational excellence. Our Impact : Enterprise Business Technology Office (EBTO) support s multiple verticals by crafting and creating solutions to a variety of technology challenges. This support takes many forms, including delivering automation solutions by building and enhancing software applications using Business Process Management and Low Code Application Platforms required for Internal Audit, Legal and various other divisions at Freddie Mac. Enterprise Business Technology portfolio delivers foundational technology capabilities that power secure, scalable, and innovative technology for the organization using best-in-class tooling and standards across multiple functional domains. Your Impact: As a Senior Software Engineering Manager , you will lead the evolution of our C

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. The AI Engineer, People Technology is responsible for designing, developing, and deploying AI-powered solutions that transform work across the People Organization. This role combines software engineering, AI development, and HR domain expertise to build intelligent applications, automations, and agents that improve employee experiences, increase operational efficiency, and accelerate workforce transformation. The ideal candidate is a hands-on builder with demonstrated experience using AI Assisted Software Development Platforms to develop enterprise AI solutions. You must have successfully designed and deployed AI agents that collaborate across multiple platforms, systems, and business functions while operating within enterprise governance, security, and compliance standards. This role requires deep knowledge of HR technologies, including Workday, ServiceNow, and the Microsoft Copilot ecosystem, along with a passion for applying AI to solve complex business challenges. Responsibilities: AI Product & Solution Development: Experience with the end-to-end product lifecycle turning a vision into a roadmap while driving adoption and value delivery. Design, develop, test, and deploy AI-powered products, applications, and intelligent workflow solutions. Apply AI Assisted Development Tools to accelerate software development, solution building, and deployment activities. Support authorities in translating business needs into developed solutions and prototypes. Develop reusable frameworks, ser

Work Flexibility: Hybrid What you will do The Senior Sourcing Manager (Hybrid) will play a critical leadership role in driving sourcing strategies and supplier performance for Stryker’s Endoscopy business unit. This position offers the opportunity to combine strategic foresight with hands-on execution in a fast-paced, global, and highly matrixed environment. As a key business partner to operations, quality, and finance, you will shape supplier capabilities, and deliver measurable business results through supplier alignment, cost optimization, and performance excellence. You will lead and develop a high-performing onsite procurement team, overseeing and sustaining sourcing activities, ensuring best-in-class quality, service, and value. This role is ideal for a collaborative, forward-thinking employee who thrives at the intersection of strategy, execution, and innovation—influencing decisions that directly support Stryker’s mission to make healthcare better. This is a hybrid role. We are seeking candidates based in or near one of the following Stryker locations: Flower Mound, TX, or San Jose, CA. The employee is expected to be onsite on average 3 days per week. Serve as a trusted advisor to the Business Unit SLT, shaping sourcing strategies, supplier performance, and risk management while balancing strategy with execution. Drive strategic sourcing initiatives that deliver industry-leading outcomes in cost, quality, delivery, and sustainability. Partner cross-functionally with Finance, Operations to align supplier strategies, budgets, and procurement initiatives with business goals. Anticipate industry and macroeconomic trends to evolve sourcing roadmaps and maintain competitive advantage. Champi

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Role Summary Supports the development and execution of strategic advisory on Trade-related topics (pharmaceutical purchasing and contracting) for the PBM Client Underwriting organization. Contributes to strategies by analyzing market intelligence and data insights, partnering with cross-functional stakeholders, and delivering actionable recommendations. Develops appropriate responses and documentation to address Trade-related requests arising from state Market Conduct Examinations . Manages processes and ensures consistent delivery of insights to support business outcomes. What You Will Do Provide strategic advisory on Trade implications of PBM client pricing strategies and client requests, partnering with cross-functional stakeholders to address business needs Contribute formulary, rebate, and other Trade insights to inform Underwriting RFP strategy and enhance rebate value for prospects and renewing clients Ensure Trade-related contractual requirements are appropriately addressed within RFP responses Serve as Trade liaison to Compliance team and other pertinent stakeholders on growing work to support state Market Conduct Exam inquiries, leading Trade response efforts on requests and follow-ups Provide input on key Underwriting assumptions that may impact future rebate value Analyze and apply market intelligence

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Omnicare is a leading provider of pharmacy services to long-term care facilities nationwide, supporting skilled nursing facilities, assisted living communities, and other institutional care settings. Following the sale of Omnicare by CVS Health, this role will support Omnicare and its continued operations as an independent, standalone organization. Candidates should be aware that this role will not remain within CVS Health following the transaction. The individual hired into this role will be employed by Omnicare and will contribute to shaping the future of our organization during this exciting period of growth and transformation. Position Summary: Looking for a career that rewards you? As a Back-End Pharmacy Technician with Omnicare, you will not only find rewarding work in your community, but a team focused on providing a supportive and innovative team environment for all members. Day In The Life: As an Back-End Pharmacy Technician, you will work to ensure all medication needs and regulatory standards are met for our patients. You will work in various workstations allowing you to grow your skillsets further. Our back-end team focuses on order fulfillment in our closed-door pharmacy setting, including packaging and dispensing of medication, reviewing delivery orders and bins for accuracy, and coordinating stock rotations. Additional tasks and respon

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary: Omnicare is a leading provider of pharmacy services to long-term care facilities nationwide, supporting skilled nursing facilities, assisted living communities, and other institutional care settings. Following the sale of Omnicare by CVS Health, this role will support Omnicare and its continued operations as an independent, standalone organization. Candidates should be aware that this role will not remain within CVS Health following the transaction. The individual hired into this role will be employed by Omnicare and will contribute to shaping the future of our organization during this exciting period of growth and transformation. Looking for a career that rewards you? As a Back-End Pharmacy Technician with Omnicare, you will not only find rewarding work in your community, but a team focused on providing a supportive and innovative team environment for all members. Day In The Life: As an Back-End Pharmacy Technician, you will work to ensure all medication needs and regulatory standards are met for our patients. You will work in various workstations allowing you to grow your skillsets further. Our back-end team focuses on order fulfillment in our closed-door pharmacy setting, including packaging and dispensing of medication, reviewing delivery orders and bins for accuracy, and coordinating stock rotations. Additional tasks and responsibilities in

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Omnicare is a leading provider of pharmacy services to long-term care facilities nationwide, supporting skilled nursing facilities, assisted living communities, and other institutional care settings. Following the sale of Omnicare by CVS Health, this role will support Omnicare and its continued operations as an independent, standalone organization. Candidates should be aware that this role will not remain within CVS Health following the transaction. The individual hired into this role will be employed by Omnicare and will contribute to shaping the future of our organization during this exciting period of growth and transformation. Position Summary: Looking for a career that rewards you? As a Back-End Pharmacy Technician with Omnicare, you will not only find rewarding work in your community, but a team focused on providing a supportive and innovative team environment for all members. Day In The Life: As an Back-End Pharmacy Technician, you will work to ensure all medication needs and regulatory standards are met for our patients. You will work in various workstations allowing you to grow your skillsets further. Our back-end team focuses on order fulfillment in our closed-door pharmacy setting, including packaging and dispensing of medication, reviewing delivery orders and bins for accuracy, and coordinating stock rotations. Additional tasks and respon

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary Omnicare is a leading provider of pharmacy services to long-term care facilities nationwide, supporting skilled nursing facilities, assisted living communities, and other institutional care settings. As we transition to an independent, standalone organization, we are building and strengthening internal capabilities to support our approximately 6,000 colleagues and multi-state operations. The Omnicare Air Support team provides 24/7 pharmacy support to long-term care dispensing pharmacies nationwide. As an Air Support Pharmacist, you will play an important role in helping ensure medication orders are reviewed accurately, clinically appropriately, and in a timely manner to support safe and efficient delivery to customers. We are seeking a pharmacist who demonstrates strong clinical judgment, attention to detail, and the ability to work effectively in a fast-paced environment. Success in this role requires a commitment to quality, service, compliance, and collaboration. Primary Responsibilities Verify medication orders entered by technician staff for accuracy, completeness, and clinical appropriateness Review new and refill orders to ensure safe and appropriate medication therapy Identify and address drug-drug, drug-disease, drug-food, and allergy-related concerns Document pharmacist interventions and related actions

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Principal Software Engineer Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Overview We are seeking a hands-on Principal Forward Deployed Engineer to accelerate delivery across Mastercard Services. Modeled on the forward deployed engineering role that leading technology companies embed alongside their most important customers, this position turns that model inward. You will deploy into Services programs as an internal partner who writes production code, unblocks delivery, and puts AI to work in how we build. Reporting to the SVP of Developer Enablement within the Services Enablement & Transformation (SET) organization, you will move to wherever the need is greatest, adding s