Support Delivery Lead in United States

ABOUT TOPGOLF Topgolf is a sports entertainment company that has changed how millions of people experience golf and where you can build a serious career. Our venues are high-energy, high-volume environments where performance matters and results are visible. Every day, we bring together golf, food and beverages, events, and entertainment into one experience that keeps guests coming back. WHAT WE’RE SEEKING Are you the kind of technician and team member who takes ownership without being asked? Do you notice what needs attention before it becomes a problem, and do you follow through until it is truly resolved? We are looking for an Assistant Facilities Manager who brings both technical competence and a sense of accountability to their work. Someone who supports the Facilities Manager with urgency and precision, learns the full scope of venue operations, and takes genuine pride in the environment they maintain. If you want to grow in facilities leadership by doing the work with excellence, this is your next step. THE ROLE The Assistant Facilities Manager supports the Manager in leading all maintenance operations at the venue. This role is responsible for the repair and replacement of equipment, including the game system and entertainment technologies, building maintenance, and the upkeep of all hardware, machinery, and systems associated with Topgolf's hospitality operation. The Assistant Facilities Manager also plays a key role in building the Facilities team, supporting hiring, scheduling, Team member development, and team engagement, while ensuring safety, compliance, and budget standards are consistently met. WHAT YOU WILL DO Support Facilities Operations • Support the Facilities Manager in the day-to-day operation of the Maintenance Department • Monitor the operation and proper use of all equipment and systems t

ABOUT TOPGOLF Topgolf is a sports entertainment company that has changed how millions of people experience golf and where you can build a serious career. Our venues are high-energy, high-volume environments where performance matters and results are visible. Every day, we bring together golf, food and beverages, events, and entertainment into one experience that keeps guests coming back. WHAT WE’RE SEEKING Are you the kind of technician and team member who takes ownership without being asked? Do you notice what needs attention before it becomes a problem, and do you follow through until it is truly resolved? We are looking for an Assistant Facilities Manager who brings both technical competence and a sense of accountability to their work. Someone who supports the Facilities Manager with urgency and precision, learns the full scope of venue operations, and takes genuine pride in the environment they maintain. If you want to grow in facilities leadership by doing the work with excellence, this is your next step. WHAT YOU WILL DO Support Facilities Operations • Support the Facilities Manager in the day-to-day operation of the Maintenance Department • Monitor the operation and proper use of all equipment and systems throughout the venue • Monitor the use and inventory of spare parts, maintenance supplies, and equipment • Collaborate with the Operations team on building and grounds maintenance priorities Lead and Develop the Team • Coach, develop, and drive engagement with Facilities Team members and Porters • Ensure all team members are adequately trained, properly equipped, and held to a high standard • Delegate tasks clearly and follow up to ensure timely, quality completion • Suppo

ABOUT TOPGOLF Topgolf is a sports entertainment company that has changed how millions of people experience golf and where you can build a serious career. Our venues are high-energy, high-volume environments where performance matters and results are visible. Every day, we bring together golf, food and beverage, events, and entertainment into one experience that keeps guests coming back. WHAT WE’RE SEEKING Do you feel it when the guest experience is off before anyone says a word? Can you manage the energy of a room, hold your team to high standards, and still make every guest feel like the most important person there? We're looking for a Front of House Manager who understands that hospitality is a craft. Someone who develops their team through real coaching, not just correction, and who knows the difference between a shift that ran smoothly and a shift that was truly exceptional. Standards do not maintain themselves. They're held by leaders who care. If hospitality is more than a job title to you, this is where that shows. WHAT YOU WILL DO Lead the Guest Experience • Set the daily standard for service and hospitality across the front of house • Stay visible on the floor and interact with guests to assess and elevate their experience • Always uphold operating procedures and guest safety and satisfaction standards • Ensure all guest areas are fully staffed and functioning efficiently Coach and Develop the Team • Supervise front of house team members and coach them in the moment • Drive team member engagement and create a team culture rooted in care and accountability • Support hiring, scheduling, onboarding, and ongoing development • Delegate tasks clearly and follow up to ensure completion Manage Operations • Execute ope

ABOUT TOPGOLF Topgolf is a sports entertainment company that has changed how millions of people experience golf and where you can build a serious career. Our venues are high-energy, high-volume environments where performance matters and results are visible. Every day, we bring together golf, food and beverage, events, and entertainment into one experience that keeps guests coming back. WHAT WE’RE SEEKING Do you feel it when the guest experience is off before anyone says a word? Can you manage the energy of a room, hold your team to high standards, and still make every guest feel like the most important person there? We're looking for a Front of House Manager who understands that hospitality is a craft. Someone who develops their team through real coaching, not just correction, and who knows the difference between a shift that ran smoothly and a shift that was truly exceptional. Standards do not maintain themselves. They're held by leaders who care. If hospitality is more than a job title to you, this is where that shows. WHAT YOU WILL DO Lead the Guest Experience • Set the daily standard for service and hospitality across the front of house • Stay visible on the floor and interact with guests to assess and elevate their experience • Always uphold operating procedures and guest safety and satisfaction standards • Ensure all guest areas are fully staffed and functioning efficiently Coach and Develop the Team • Supervise front of house team members and coach them in the moment • Drive team member engagement and create a team culture rooted in care and accountability • Support hiring, scheduling, onboarding, and ongoing development • Delegate tasks clearly and follow up to ensure completion Manage Operations • Execute opening and closing procedures

ABOUT TOPGOLF Topgolf is a sports entertainment company that has changed how millions of people experience golf and where you can build a serious career. Our venues are high-energy, high-volume environments where performance matters and results are visible. Every day, we bring together golf, food and beverage, events, and entertainment into one experience that keeps guests coming back. WHAT WE’RE SEEKING Do you feel it when the guest experience is off before anyone says a word? Can you manage the energy of a room, hold your team to high standards, and still make every guest feel like the most important person there? We're looking for a Front of House Manager who understands that hospitality is a craft. Someone who develops their team through real coaching, not just correction, and who knows the difference between a shift that ran smoothly and a shift that was truly exceptional. Standards do not maintain themselves. They're held by leaders who care. If hospitality is more than a job title to you, this is where that shows. WHAT YOU WILL DO Lead the Guest Experience • Set the daily standard for service and hospitality across the front of house • Stay visible on the floor and interact with guests to assess and elevate their experience • Always uphold operating procedures and guest safety and satisfaction standards • Ensure all guest areas are fully staffed and functioning efficiently Coach and Develop the Team • Supervise front of house team members and coach them in the moment • Drive team member engagement and create a team culture rooted in care and accountability • Support hiring, scheduling, onboarding, and ongoing development • Delegate tasks clearly and follow up to ensure completion Manage Operations • Execute opening and closing procedures

WHAT YOU WILL DO Lead the Floor Supervise the team during service to ensure every guest interaction meets Topgolf's best-in-class standard Coach and develop team members in real time to build skills, confidence, and accountability Uphold operating procedures, service standards, and safety protocols throughout every shift Drive Associate engagement and create an environment where people are proud to work Run the Operation Execute opening and closing procedures with consistency and attention to detail Ensure work rules, compliance standards, and SOPs are followed across the team during your shift Manage shift flow and adjust in real time when volume, staffing, or guest needs change Assist with other business functions including team member development, ordering, inventory, facilities, and marketing as needed Representing the Culture Demonstrate Topgolf's Core Values in every interaction with guests and the team: Fun, One Team, Excellence, Courage, and Caring Be the kind of leader your team wants to follow, and your guests remember for the right reasons Hold yourself and your team to a high standard without losing the energy and fun that makes Topgolf, Topgolf Perform other operational duties as assigned by your manager WHY YOU’LL LOVE IT HERE You'll lead a team in one of the most high-energy guest entertainment environments around No two shifts are the same, and you'll be challenged and engaged every time you walk in You'll build real leadership skills with visibility, responsibility, and support from the management team You'll work somewhere that values the guest experience as much as you do CORE COMPETENCIES FOR SUCCESS Being Resilient

WHAT YOU WILL DO Key Responsibilities Lead cash and liquidity forecasting by integrating operating cash flow, capital expenditures, financing activity, seasonality, and site-level dynamics Improve finance and treasury processes, controls, and governance appropriate for a large, distributed operating footprint Support management of the company's revolving credit facility and debt portfolio, including availability, covenant compliance, and lender reporting Lead execution of the end-to-end internal capital expenditure governance process, including business case development, approval workflows, and investment standards Partner with functional and operating leaders to ensure capital requests are clearly scoped, return-based, and aligned to strategic priorities Track capital deployment and performance versus approved plans and lead post-investment reviews to assess realized returns Provide decision-oriented analysis and presentation materials with clear, cash-focused recommendations for executive leadership, board, lenders, and private-equity sponsors Lead execution and project management of ad-hoc finance and treasury transformation initiatives to improve EBITDA, working capital, liquidity, operational efficiency, and forecast accuracy Partner with the Treasurer on capital structure and balance-sheet strategy, including leverage, liquidity buffers, and financing alternatives Evaluate capital tradeoffs and support refinancing, recapitalization, and transaction-related initiatives as needed Help shape and scale treasury, capex governance, and strategic finance capabilities as the company grows Perform other duties as assigned CORE COMPETENCIES FOR SUCCESS Strategic & Analytical Thinking Thinking strategically to identify trends, evaluate risks and opportunities, and

ABOUT TOPGOLF Topgolf is a sports entertainment company that has changed how millions of people experience golf and where you can build a serious career. Our venues are high-energy, high-volume environments where performance matters and results are visible. Every day, we bring together golf, food and beverage, events, and entertainment into one experience that keeps guests coming back. WHAT WE’RE SEEKING Do you feel it when the guest experience is off before anyone says a word? Can you manage the energy of a room, hold your team to high standards, and still make every guest feel like the most important person there? We're looking for a Front of House Manager who understands that hospitality is a craft. Someone who develops their team through real coaching, not just correction, and who knows the difference between a shift that ran smoothly and a shift that was truly exceptional. Standards do not maintain themselves. They're held by leaders who care. If hospitality is more than a job title to you, this is where that shows. WHAT YOU WILL DO Lead the Guest Experience • Set the daily standard for service and hospitality across the front of house • Stay visible on the floor and interact with guests to assess and elevate their experience • Always uphold operating procedures and guest safety and satisfaction standards • Ensure all guest areas are fully staffed and functioning efficiently Coach and Develop the Team • Supervise front of house team members and coach them in the moment • Drive team member engagement and create a team culture rooted in care and accountability • Support hiring, scheduling, onboarding, and ongoing development • Delegate tasks clearly and follow up to ensure completion Manage Operations • Execute opening and closi

Job Description Summary At Topgolf, we believe in the unlimited power of play to drive fun, connection, and innovation. Whether you work behind the scenes or directly engage with Players, your role is key to bringing people together and redefining entertainment. We’re seeking fun-loving playmakers who are serious about delivering excellence and results—but who don’t take themselves too seriously. If you thrive in a fast-paced, collaborative environment focused on creativity and incredible experiences, Topgolf is the place for you. Grow your career, make an impact, and let your individuality fuel your success! Hiring Requirements Senior Manager, Strategic Planning Job Description At Topgolf, we believe in the unlimited power of play to drive fun, connection, and innovation. Whether you work behind the scenes or directly engage with Players, your role is key to bringing people together and redefining entertainment. We’re seeking fun-loving playmakers who are serious about delivering excellence and results—but who don’t take themselves too seriously. If you thrive in a fast-paced, collaborative environment focused on creativity and incredible experiences, Topgolf is the place for you. Grow your career, make an impact, and let your individuality fuel your success! What’s In It for You? Cha-ching: Competitive base salary + annual bonus incentive — because great work deserves great rewards. Benefits: Full-time Playmakers enjoy robust benefits including medical, dental, vision, 401(k) with company match, flexible PTO plan, and access to a free mental well-being platform — plus extra perks that support you personally and professionally. Work Location: This role requires in-office

KJUS is dedicated to amplifying the world's most exhilarating golf and ski experiences. We achieve this through miraculous technology that goes beyond innovation, setting entirely new standards for performance, comfort, and protection. Our shared passion for golf and ski drives us to create incredible products that empower our loyal customers to fully enjoy their passions. For us, it’s not just a job—it’s a joyful obsession. As a result, KJUS products are found in the most remarkable ski and golf destinations worldwide. The KJUS headquarters are in Boulder, Colorado, with satellite offices in Switzerland and Scotland. Our showrooms can be found worldwide. In 2019, Acushnet Company partnered with KJUS, joining our brand with other fantastic labels like Titleist, FootJoy, Scotty Cameron, and Vokey . KJUS | Retail Sales Associate | Vail, CO (Lionshead and Beavercreek) $18.00- $25.00/hour plus commission Full-time or Part-time | Vail, CO Non-Exempt, Hourly Applicants on a J1 Visa are invited to apply! Job Objective To ensure our customers are serviced in a knowledgeable, professional, positive and efficient manner. This responsibility includes maintaining a premium presentation of the store, assisting customers with transactions and adherence to company policies and procedures within the store. Primary Responsibilities Professional customer service including active sales of all KJUS products Ensure the store always meets company standards with regards to merchandising, visual presentations, housekeeping and loss prevention requirements Organizing and monitoring inventory, restocking sold items and support ordering for special orders. Assist with ecommerce order processing Connect with customers in a knowledgeable, genuine, and helpful approach Assi

Where Performance Meets Purpose Join a team that values excellence and innovation, at a company known for its iconic golf brands. At Acushnet Company, your background and experience contribute to creating the best products for dedicated golfers worldwide. Here, your performance has purpose. What You Will Be Doing The Senior Industrial Engineer plays a vital role in advancing manufacturing and distribution excellence by driving efficiency, innovation, and continuous improvement across operations. This position applies industrial engineering principles to optimize production processes, facility layouts, material handling systems, and labor utilization while supporting East Coast manufacturing and distribution teams. The role leads projects involving equipment installation, relocation, and workflow redesign; develops labor and capacity models for global golf ball manufacturing; and identifies opportunities for cost reduction, productivity gains, and operational improvements. Through data-driven analysis, reporting, and cross-functional collaboration, the Senior Industrial Engineer helps ensure safe, efficient, and scalable operations that support long-term business growth. What You Bring Bachelor’s degree in Industrial Engineering or a related Engineering discipline required Minimum of 5 years of Industrial Engineering experience Proficient in the use of computers and engineering software Ability to sit, stand, walk, crawl, and climb for extended periods as needed Proficiency with AutoCAD and Microsoft Office applications Experience with facility layout design and optimization Strong knowledge of capacity planning and capacity analysis Experience with Lean manufacturing, process simp

Where Performance Meets Purpose Join a team that values excellence and innovation, at a company known for its iconic golf brands. At Acushnet Company, your background and experience contribute to creating the best products for dedicated golfers worldwide. Here, your performance has purpose. What You Will Be Doing: Titleist is seeking a passionate and driven Associate Research Engineer to help shape the future of golf club performance through innovation, engineering, and data-driven design. In this role, you will apply engineering principles, scientific methods, and advanced computational tools to explore emerging technologies, analyze golf club designs and biomechanical swing dynamics, and validate concepts that contribute to next-generation Titleist products. Working alongside world-class researchers, engineers, and product designers, you will leverage modeling, simulation, and testing techniques to solve complex design challenges and uncover new opportunities for performance advancement. You'll collaborate across Research, Design, Product Development, Testing, Manufacturing, Sales, and Marketing to evaluate concepts, support product innovation, and translate technical findings into meaningful product improvements. This is a unique opportunity to deepen your expertise in golf club research and development, contribute to patentable technologies, and play a direct role in creating the high-performance products trusted by golfers around the world. What You Bring: Bachelor’s degree in Mechanical Engineering, Engineering, Computer Science, or a related field required. Strong foundation in engineering analysis, problem-solving, and product development. Experience with MATLAB and/or Python required. Exposure

Where Performance Meets Purpose Join a team that values excellence and innovation, at a company known for its iconic golf brands. At Acushnet Company, your background and experience contribute to creating the best products for dedicated golfers worldwide. Here, your performance has purpose. What You Will Be Doing We’re seeking a skilled and self-motivated Electrical Mechanical Specialist to join our golf ball manufacturing operations, where you’ll play a vital role in maintaining and optimizing complex production equipment. In this hands-on position, you’ll independently troubleshoot, repair, and rebuild electrical, electronic, hydraulic, and pneumatic systems with precision and versatility. You’ll perform preventive and predictive maintenance, rebuild and calibrate electromechanical devices, and collaborate with Engineering to design or adapt equipment for evolving production needs. Your ability to plan work efficiently, minimize downtime, and maintain accurate maintenance records will directly support operational excellence. This role also involves testing and calibrating instruments to meet performance standards, while fostering a culture of continuous improvement through effective communication with team members and leaders. What You Bring Must meet one of the following education and experience combinations: 100% completion of TPC curriculum and 3+ years of electrical maintenance experience in an industrial setting Approved technical associate degree or certificate in an electrical/electronic discipline and 3+ years of relevant experience Minimum of 7 years of industrial electrical experience in a skilled tr

Where Performance Meets Purpose Join a team that values excellence and innovation, at a company known for its iconic golf brands. At Acushnet Company, your background and experience contribute to creating the best products for dedicated golfers worldwide. Here, your performance has purpose. What You Will Be Doing We’re seeking a skilled and self-motivated Electrical Mechanical Specialist to join our golf ball manufacturing operations, where you’ll play a vital role in maintaining and optimizing complex production equipment. In this hands-on position, you’ll independently troubleshoot, repair, and rebuild electrical, electronic, hydraulic, and pneumatic systems with precision and versatility. You’ll perform preventive and predictive maintenance, rebuild and calibrate electromechanical devices, and collaborate with Engineering to design or adapt equipment for evolving production needs. Your ability to plan work efficiently, minimize downtime, and maintain accurate maintenance records will directly support operational excellence. This role also involves testing and calibrating instruments to meet performance standards, while fostering a culture of continuous improvement through effective communication with team members and leaders. What You Bring Must meet one of the following education and experience combinations: 100% completion of TPC curriculum and 3+ years of electrical maintenance experience in an industrial setting Approved technical associate degree or certificate in an electrical/electronic discipline and 3+ years of relevant experience Minimum of 7 years of industrial electrical experience in a skilled trade (without formal pos

Where Performance Meets Purpose Join a team that values excellence and innovation, at a company known for its iconic golf brands. At Acushnet Company, your background and experience contribute to creating the best products for dedicated golfers worldwide. Here, your performance has purpose. What You Will Be Doing The Customer Service Manager, Repairs and Returns leads a high-performing team responsible for repairs, warranties, returns, and West Coast Returned Goods operations. In this role, you will provide leadership, coaching, and development while ensuring every customer and account interaction reflects the quality and service standards of the Titleist brand. You will oversee repair and return processes, authorize domestic and international golf club credit returns, and resolve complex warranty and customer escalations. As a key partner across the business, you will collaborate with Production, Quality Assurance, Engineering, Sales, Marketing, and Customer Service teams to identify product trends, improve operational performance, and enhance the customer experience. You will also leverage SAP, Cognos, and other business tools to monitor performance, support reporting and forecasting efforts, and drive continuous improvement across service, efficiency, and customer satisfaction. What You Bring High school diploma or equivalent required; bachelor's degree preferred. 5&#43; years of customer service experience, preferably supporting warranty, repair, returns, or service operations. 2&#43; years of experience managing a customer service team of 8&#43; employees. Hands-on SAP experience required. Proven success coaching, developing, and leading high-performing customer service teams. <l