Support Delivery Lead in United States

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere—on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, it’s no wonder that leading organizations, like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications. As a Contract Sourcer on our Talent Discovery team, you will be the pipeline generation engine supporting MongoDB’s most critical positions as they arise across the company, supporting both U.S. and Europe-based roles. Individuals in this function will identify, engage and screen top talent for technical roles, with the potential to expand to support other business units as demand fluctuates. This opportunity is ideal for individuals who embrace change, thrive in a dynamic, ever-evolving environment, and are excited to advance their career in technical recruiting. This is a contracted opportunity for a period of four months. Given the global nature of this role, individuals must be based on the East Coast or open to working East Coast hours. This role is open to fully remote work, as well as hybrid work if the candidate is located near a MongoDB hub office and wants to come in. In this role, you will Support critical GTM, and Sales roles for MongoDB across Europe and North America through strategic passive talent sourcing. Indiv

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . Intro: We’re looking for a highly adaptable Principal Product Designer, AI Native to join our Core design team. You’ll support projects and teams across the suite of Pinterest business products, ramping up quickly where help is needed most. You’ll collaborate with teammates in a dynamic environment, regularly tackling new design challenges. What you’ll do: Establish the strategic direction and product vision for our most complex problems, including the future of integrating AI based assistive tools into our consumer product, while bridging the gap between vision and execution Be at the forefront of major design initiatives and broadcast the efforts of the design team across Pinterest Set and refine the design quality bar, in partnership with design leadership, through our principles and design system Be responsible for mentoring and helpi

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . We're seeking an Administrative Business Partner to provide support to senior leaders on our Engineering, Product and Design leadership team. In this role, you'll play a crucial part in keeping the team organized, motivated, and operating efficiently. Your responsibilities will include managing complex, global schedules, nurturing internal and external relationships, and excelling as a detail-oriented communicator. You should have a proactive approach and be capable of independently overseeing diverse tasks and demands, all while handling confidential and sensitive matters with the utmost discretion. What you’ll do: Manage complex calendars with minimal direction; prioritize and make calendaring decisions based on business need using independent judgment. Support leaders by helping track team OKRs, attend cross-functional meetings a

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . Job Title: Staff Software Engineer, Edge Team. Intro : The Edge team owns the systems (including CDN, TLS, DNS, ingress/egress proxy fleet, and rate limiting) that connect 600M+ users to Pinterest. We're looking for a Staff Software Engineer to lead our efforts to manage automation traffic (such as bots and crawlers) at the Edge, while shaping the future of our rate limiting platform.. What you’ll do: Build Edge systems that combine in-house implementation, open-source software like Envoy proxy, and multiple CDN & DNS providers. Balance what to build, what to leverage from the community, and what to orchestrate across vendors. Drive automation traffic management efforts in the Edge space, designing solutions to manage bots and crawlers at scale. Design and implement request processing logic in Envoy to support Edge capabi

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . Billions of dollars flows through Pinterest’s billing systems every year – if we don’t get our billing right, the business stops entirely. And those systems need to continually evolve and adapt to the needs of the business and the expectations of our advertisers. You will lead everything we need to do to support a world-class billing system, which involves collaborating with a dynamic, motivated, and expert team of cross functional partners to redefine, automate, expand, and streamline how Pinterest transacts with its clients. Your success will depend on leading the company through significant process changes, having deep empathy for our sellers and advertisers, partnering with many stakeholders internally and externally, and championing better ways of running the business. What you’ll do: Evolve our Billing systems to s

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . Are you passionate about building impactful products for sales and finance teams? Come join the IT Enterprise Systems team at Pinterest where you will be responsible for advancing our sales and marketing systems. What you’ll do: Design, build, and operate full‑stack applications and services on Pinterest’s enterprise infrastructure to support our Sales, Marketing, and Finance teams, from backend services and APIs through integrations and user‑facing workflows. Lead the technical design and implementation of GenAI/ML‑powered services and pipelines that automate and augment enterprise workflows (for example, summarizing sales interactions, enriching account data, or surfacing intelligent recommendations), including clear evaluation frameworks, observability, and validation guardrails. Own the end‑to‑end software development lifecycle for th

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The Relevance and Personalization team at Airbnb is responsible for search and recommendation across the entire Airbnb digital platform. Be a leader in the team working on critical, impactful projects with focus on developing end-to-end ranking algorithms and ecosystems for optimizing multiple critical business objectives. The Difference You Will Make: We build cutting-edge AI technologies across the end-to-end search ranking product stack w.r.t. data pipelines, feature and model innovations, serving and experimentation efficiency, leveraging rich signals from various types of data (structured, sequential, image, text, etc) at Airbnb. We collaborate closely with teams across Airbnb to develop the ranking solutions and support a healthy marketplace for hosts and guests to further Airbnb’s mission of creating a world where people can Belong Anywhere. Some past publications from the team can be found here: https://sites.google.com/view/airbnb-relevance-publications/home A Typical Day: Work with large scale structured and unstructured data, build and continuously improve cutting edge Machine Learning models for Airbnb product, business and operational use cases. Work collaboratively with cross-functional partners including software engineers, product managers, operations and data scientists, identify opportunities for business impact, understand, refine, and prioritize requirements for machine learning models, drive engineering decisions, and quantify impact. Hands-on develop, productionize, and operate Machine Learning models and pipelines at scale, including both batch and real-

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The Employee Experience team exists to help Airbnb become the company that it needs to be. The Regional Workplace Operations Manager sits at the intersection of workplace experience, events, and gathering & culture. This role is responsible for bringing our brand to life by creating an intentional, welcoming, and high-functioning office experience that enables employees, leaders, and guests to feel connected, productive, and inspired. Just like our hosts can offer differentiated experiences to our guests, our Regional Workplace Operations Manager exemplifies those aspirational expectations. This role serves as the connective tissue across office operations, hospitality, employee engagement, and local community experience. They partner closely with cross-functional stakeholders including Talent, IT, Security, Communications, Executive Support, and local leaders to ensure each office reflects Airbnb’s culture and values in a meaningful and scalable way. They integrate platform hosts in the day to day office experience spotlighting service and experience hosts as appropriate. The Difference You Will Make: As the Regional Workplace Operations Manager, you are the primary steward of the employee and guest experience within your office. You create a hospitality-forward environment where people feel welcomed, supported, and connected to Airbnb and each other. You will oversee the daily office experience while also leading local gathering and engagement efforts that strengthen culture and community. You will direct and coordinate embedded vendors and operational partners to

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community you will join: The Chief Business Officer (CBO) organization drives Airbnb's growth and expansion around the world — commercializing our new and existing businesses and executing our global strategy in the market. The Global Markets team sits within CBO and makes sure Airbnb is locally relevant everywhere we operate, helping regions plan and execute growth across supply, demand, and the surfaces our communities use. Local growth levers are one of the fastest-growing parts of that toolkit — guest incentives, host-funded promotions, engagement and CRM, country partnerships, and promotional merchandising. Over the past year we've taken these from pilots to scaled programs including incentives, host-funded promotions and promotional-merchandising. That momentum has outpaced our operating model — execution is spread across regional pods, central growth marketing, product, merchandising, and finance, with parallel roadmaps and no single source of truth. We're building a dedicated program management capability to bring it all together, and we want you at the center of it. The difference you will make: This role requires candidates to be based in San Francisco. This role is not expected to be eligible for relocation support. As the Program Operations Lead for Growth Levers, you own the operating system that turns our fast-growing portfolio of levers into coordinated, on-time execution. You bring incentives, host-funded promotions, engagement and CRM, partnerships, and merchandising onto one roadmap, one source of truth, and one operating rhythm — so that product, growth marketing, merchandising, finance,

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Airbnb is seeking a detail-driven Senior Accountant to join our Accounting Operatoins team and support continued global growth. This role sits at the intersection of accounting, data, and systems, ensuring accurate financial reporting while driving scalable, efficient processes. The Senior Accountant will own end-to-end accounting activities, including reconciliations, reporting, and systems support, while strengthening the control environment and delivering process improvements. You will collaborate cross-functionally with Finance Technology, Product, Engineering, Business Development and external partners. The ideal candidate for this position will have a strong understanding of GAAP operating expense recognition principles such as capitalization, lease recognition, as well as, excellent technical and communication skills, and the ability to partner effectively across business functions. This position reports to the Manager, Accounting Operations. A Typical Day: &l

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: We’re looking for people who know and use Airbnb and believe in what we’re trying to accomplish. Airbnb is a marketplace that connects guests and hosts, and Payments is central to creating the trust that makes every transaction possible. The Platform team plays the role of conductor, leveraging AI prototyping to bring together engineers, designers, and data scientists to build great product experiences. Our Payments Platform Managers define and execute roadmaps for their product areas, translating organizational priorities into clear plans, requirements, and measurable outcomes. The Difference You Will Make: We are building foundational platform capabilities that require expertise and experience with digital wallets and identity services, and how they interact with payment services for our guests and hosts across the world. The Senior Platform Manager, Accounts will help shape the product vision, strategy, and roadmap for the Payment Accounts area, and lead execution of cross-functional initiatives with partner teams across Payments, Trust, Guest & Host, and Compliance. This is a highly strategic role with a mandate to define and build new platform capabilities and initiatives from the ground up. You will own how this platform scales to many different guest and host use cases, and support business outcomes on guest and host services. You will partner with a cross-functional team of engineers, designers, data scientists, marketplace businesses and operations to build and scale these capabilities. You will also work closely with external enterprise partners and identit

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The Relevance and Personalization team at Airbnb is responsible for search and recommendation across the entire Airbnb digital platform. In this role you'll focus on query intelligence, the front door of search working on critical, impactful projects that turn what a guest types, taps, or says into a precise understanding of their intent, spanning autocomplete and smart compose, query tagging, query expansion, and intent modeling across Stays, Experiences, and Services. The Difference You Will Make: Query understanding is where every search begins, and it directly shapes retrieval, ranking, and ultimately the perfect match between guests and hosts. We build cutting-edge AI technologies across the end-to-end search ranking product stack w.r.t. data pipelines, feature and model innovations, serving and experimentation efficiency, leveraging rich signals from various types of data (structured, sequential, image, text, etc) and increasingly large language models at Airbnb. You'll build the models that parse free-form and natural-language multimodal queries, extract entities and location context, classify intent, and anticipate what guests want before they finish typing. We collaborate closely with teams across Airbnb to develop the ranking solutions and support a healthy marketplace for hosts and guests to further Airbnb's mission of creating a world where people can Belong Anywhere. Some past publications from the team can be found here: https://sites.google.com/view/airbnb-relevance-publications/home A Typical Day: Work with large scale structured and unstructured data, build an

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Airbnb’s Business Technology (Biztech) organization sits at the heart of how we scale our internal operations to match the pace and ambition of our products. Within Biztech, the Finance Accounting Platform team owns the core finance accounting platform — the system that records, processes, and reports the financial lifecycle of every product Airbnb offers to the world. As a Senior Platform Manager on this team, you will be embedded in a rich, cross-functional community spanning the full breadth of Airbnb’s business. You’ll partner daily with Product and Platform Managers across Payments, Trust, Guest & Host, Pricing, Insurance, Hotels, and Customer Service — as well as Finance stakeholders from Revenue Controllership, Treasury, Tax, Payments Legal, Consolidation, Collections, and Cash. You’ll work closely with Data Engineers and Oracle Applications teams to bring platform solutions to life, and collaborate with FP&A and Business Unit teams who depend on the data your platform produces. This is a role for someone who thrives at the intersection of finance, product, and engineering — and who finds energy in being the connective tissue across a large, diverse, and highly capable community. The Difference You Will Make: You will be the strategic and operational owner of the finance accounting platform — the single point of accountability for shaping how it evolves to support Airbnb’s growing portfolio of product offerings. Your impact will be felt across three dimensions: Scaling the platform with Airbnb’s ambitions — You will define and drive the long-term roadmap for the finan

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Airbnb's mission is to create a world where people can Belong Anywhere. As we grow to achieve that mission, we're looking to add a technical, hands-on, and mission-driven Senior Manager of Technical Program Management (TPM) for the Infrastructure team to lead AI Platforms initiatives spanning Search Relevance, Machine Learning Infrastructure (MLI), and Search Knowledge Infrastructure (SKI). This person will partner with our engineering & product teams to build/enhance data-driven decision making across multiple areas in Airbnb. They will partner closely with senior ICs and engineering directors across Airbnb on processes, strategy and execution. In this role, you will collaborate closely with the Machine Learning (ML) engineers, infrastructure engineers and product managers from across Airbnb to develop holistic solutions that ensure a vibrant and equitable marketplace. The Search Relevance, Machine Learning Infrastructure (MLI), and Search Knowledge Infrastructure (SKI) teams power the ranking, recommendations, model infrastructure, and search intelligence capabilities that make up a core part of Airbnb's AI Platforms, including: Search Ranking for Stays, Experiences, and Services, Home Page Recommendations, Search Bar AutoSuggest and Autocomplete, Marketing Technology, and the ML infrastructure and platform capabilities that support them. The team also creates the fabric for personalization and the underlying model infrastructure, used both on and off platform for Airbnb. We collaborate with many teams including Search Infrastructure, Guest and Host Experiences, MD

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Machine Learning and Artificial Intelligence are at the heart of the Airbnb product. From Trust to Payments, and from Customer Service to Marketing we rely on ML to ensure that guests and hosts have the best possible experience with Airbnb. The CS AI product team is responsible for driving CSxAI (Customer Support x Artificial Intelligence) initiatives by adopting the Generative AI technologies to enable an intelligent, scalable and exceptional service experience. The team develops and enhances various AI models, ML services and tools including LLM fine-tuning, alignment and optimization, RAG/Search, LLM evaluation and testing automation, feedback-based learning and guardrail for a wide range of applications in Airbnb. What you will do: As a principal machine learning engineer, you will be responsible for fine-tuning state-of-the-art LLMs for diverse use cases while optimizing models for high-performance deployment on Airbnb’s ML Infrastructure. You will partner with product managers, software engineers, data scientists and operation teams to brainstorm, design and develop AI products such as AI Assistant, Autonomous agent, recommendation, travel planning, and many more products that make meaningful