Jobs in United States

Support Delivery Lead in United States

4,850 active opportunities · Updated October 2026

Explore current support delivery lead jobs across United States. Filter by work mode, employment type, experience, department, date posted and distance.

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📍 San Mateo, CA, United States· Full-time
✓ High-confidence listingCompany trend -100%

From $155K/yr

Quick readStrong listing-quality and freshness signals

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a Senior Threat Investigator on the Safety Investigations team, you will help lead Roblox’s deep-dive investigative capability for the most severe, complex, and externally significant safety matters. You will conduct actor-centric and network-centric investigations, proactively identify sophisticated threat actors and abuse patterns, and develop high-quality investigative work product that supports internal decision-making and, where appropriate, external law-enforcement engagement. The ideal candidate will have an exceptional investigations background, strong analytical tradecraft, and a demonstrated ability to connect fragmented internal and external signals into clear, defensible investigative findings. They will be an innovative self-starter, a collaborative partner across functions, and someone motivated by Roblox’s mission of connecting a billion people with optimism and civility. Through your work, you will become an expert in Roblox’s internal and external safety practices, advance our investigative capabilities and playbooks, and work across a variety of systems and data sources to surface, analyze, and ultimately disrupt high-risk actors, networks, and behaviors. Please note: T

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📍 San Mateo, CA, United States· Full-time
✓ High-confidence listingCompany trend -100%

From $242.1K/yr

Quick readStrong listing-quality and freshness signals

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a Senior Software Engineer on the Engine DataModel team, you will own and innovate on the foundational components that form the backbone of the Roblox platform. In the Roblox Engine, the DataModel is a tree-like structure that is analogous to a scenegraph in other 3D engines. This role will report to the engineering manager and will be based out of our HQ in San Mateo, CA in a hybrid model 3 days a week (Tuesdays to Thursdays). Our team owns: The core structures and systems are used to build the DataModel and interact with it. The C++ reflection bindings that form the Engine’s Luau API surface and let creators interact with the DataModel. We’ve built custom codegen tooling to generate the C++ for these reflection bindings and other related structures. DataModel serialization … and much more! You will: Develop engine code that performs well for all user-created games on the Roblox platform. Build the core systems and data structures used in the Roblox engine, working with other teams to find universal solutions. Take ownership of projects throughout their full lifecycles. Execute code that performs well on all the devices Roblox supports—from desktop clients to mobile phone clients to con

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📍 San Francisco, California, United States· Full-time
✓ Quality checkedCompany trend -83.9%

About the Team OpenAI's research training infrastructure powers how our frontier models are trained and evaluated. The Simulation team sits at the intersection between the agentic harness that powers OpenAI's products and the research infrastructure where GPT-next is trained, ensuring that our model's training environment is as realistic as possible. This team owns the integration layer that connects our production harness capabilities into the training stack. The work is highly cross-functional and high leverage: researchers depend on it to run experiments and evaluations reliably as well as to develop the next generation of harness capabilities. Failures in this surface can materially affect training velocity and correctness. About the Role We're looking for a Principal Software Engineer to lead the architecture and evolution of the Simulation Platform. You'll own a critical interface between research and engineering, building the systems, APIs, and operational patterns that let researchers use agentic coding infrastructure safely and effectively in training environments. This role is ideal for a senior backend or infrastructure engineer with strong technical judgment, product sense for highly technical users, and the ability to drive execution across multiple teams. The highest-leverage work is building robust infrastructure that supports and accelerates research without compromising engineering quality. In this role, you will Design, build, and evolve the integration between the Codex harness that powers OpenAI's products and research training infrastructure used for training GPT-next Build a platform for our LLMs to train and be evaluated in simulated environments that mimic their deployment setting as closely as possible, on every axis: agentic harness, compute substrate, timing, tools, data sources, humans in the loop, and more Own major integration surfaces end-to-end, from architecture and API design through rollout, operations, and long-term maintenance Bu

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📍 San Francisco, California, United States· Full-time
✓ Quality checkedCompany trend -83.9%

About the Team The Alignment team at OpenAI is dedicated to ensuring that our AI systems are safe, trustworthy, and consistently aligned with human values, even as they scale in complexity and capability. Our work is at the cutting edge of AI research, focusing on developing methodologies that enable AI to robustly follow human intent across a wide range of scenarios, including those that are adversarial or high-stakes. We concentrate on the most pressing challenges, ensuring our work addresses areas where AI could have the most significant consequences. By focusing on risks that we can quantify and where our efforts can make a tangible difference, we aim to ensure that our models are ready for the complex, real-world environments in which they will be deployed. The two pillars of our approach are: (1) harnessing improved capabilities into alignment, making sure that our alignment techniques improve, rather than break, as capabilities grow, and (2) centering humans by developing mechanisms and interfaces that enable humans to both express their intent and to effectively supervise and control AIs, even in highly complex situations. About the Role As a Research Engineer / Research Scientist on the Alignment team, you will be at the forefront of ensuring that our AI systems consistently follow human intent, even in complex and unpredictable scenarios. Your role will involve designing and implementing scalable solutions that ensure the alignment of AI as their capabilities grow and that integrate human oversight into AI decision-making. This role is especially well suited for someone who can move from an ambiguous model-behavior question to a concrete experimental setup: formulate the hypothesis, build the evaluation or intervention, run the experiment, analyze the result, and decide what the evidence supports. This role may be based in San Francisco or London, subject to team needs and location approval. In this role, you will: We are seeking research engineers and res

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📍 San Francisco, California, United States· Full-time
✓ High-confidence listingCompany trend -88.6%

$150K – $200K/yr

Quick readStrong listing-quality and freshness signals

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About the Role: As a Software Engineer on Collections Infra, you’ll help scale the infrastructure behind Notion’s database block. Databases power views, boards, charts, forms, and the workflows customers use to run their companies; as Notion grows into larger enterprise deployments and AI-native work, those systems need to become faster, more reliable, and ready for much higher concurrency. This team sits between infrastructure and product, building backend architecture that improves the customer experience while becoming a platform other Notion teams can build on. You’ll work on problems like database load performance, microservices, high-volume writes from agents, and the flexibility that makes Notion databases powerful and hard to scale. This role can be based in either San Francisco or New York City. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days. What You'll Achieve: By your 90th day, you’ll understand how Collections Infra supports Notion’s database

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