Jobs in United States

Support Specialist in United States

4,631 active opportunities · Updated October 2026

Explore current support specialist jobs across United States. Filter by work mode, employment type, experience, department, date posted and distance.

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📍 Work At Home Connecticut, United States
✓ Quality checkedCompany trend +340.2%

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary : This Underwriting role is for Meritain Health, an independent subsidiary of Aetna and CVS, and one of the nation's largest employee benefits administrators. We have the resources of a national carrier coupled with the unique flexibility and devoted service of a third-party administrator (TPA). The Meritain Health underwriting department supports the attainment of organizational goals through the issuance of prospective and existing business quotations and proposals. Including administrative fee pricing, stop loss, RFP questionnaire responses, and plan consultation. This fully-remote position will have the opportunity to work on a diversified book of business including Mid-Market and our Captive/Alternate channels. Responsibilities Include: Provide guidance and consultation to our Sales and Client Management teams on pricing and stop loss strategies Prepares and issues quotations and other financial deliverables for prospective and existing business while meeting established departmental TAT goals. Prepares financial projections on prospects utilizing financial models in Excel and Salesforce. Marketing and placement of stop loss policies, negotiating terms based upon claims data, strategy, relationships. and cost avoidance/reduction efforts. Works with leaders from key functional areas to understand p

SalesforceExcel
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📍 Mclean, Virginia, United States
✓ High-confidence listingCompany trend -26.7%

From $40/hr

Quick readStrong listing-quality and freshness signals

At Freddie Mac, our mission of Making Home Possible is what motivates us, and it’s at the core of everything we do. Since our charter in 1970, we have made home possible for more than 90 million families across the country. Join an organization where your work contributes to a greater purpose. We are accepting applications for this position until 10/16/2026 Position Overview: At Freddie Mac, you will do meaningful work that helps build a stronger housing finance system and supports homeownership and rental housing opportunities across the nation. Launch your career by contributing to one of the most important risk management functions in the financial services industry. Our internships and graduate programs provide opportunities to tackle complex business challenges, collaborate with experienced professionals, and make an impact from day one. As an Enterprise Risk Business Intern, you will gain exposure to enterprise-wide risk management practices, emerging technology risks, AI governance, and strategic oversight activities while developing valuable analytical, communication, and leadership skills. Our Impact: Enterprise Risk Management (ERM) helps build and maintain a strong, effective, and efficient risk management framework across Freddie Mac. We provide independent oversight and assessment of financial and non-financial risks while promoting a strong risk culture throughout the organization. As risk management continues to evolve, our teams play an increasingly important role in overseeing areas such as artificial intelligence, model risk, fraud risk, data governance, and enterprise-wide risk frameworks. We work across business functions to ensure that risk management practices remain effective, scalable, and aligned with regulatory and busines

Artificial IntelligenceAIExcelPower Bi
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📍 New York, NY, United States
✓ Quality checkedCompany trend +310%

Become a part of our caring community You have shipped AI products before. You understand the difference between a demo and a production system. You have strong opinions about evaluation frameworks because you have experienced the consequences of operating without them. You are at your best when you own architecture decisions while continuing to build and deliver critical code yourself. We build the platform that transforms millions of clinical documents into trusted, actionable data. Our systems use large language models (LLMs) to read medical records, extract structured facts, answer complex questions with citations back to source documents, and route complex cases to human experts. The output of these systems supports healthcare decisions that impact real members. As a Lead AI Applied Engineer, you will provide technical leadership for AI-enabled products and platforms, define architectural direction, establish engineering standards, and personally design and build the most critical components of our systems. You will lead through both technical expertise and execution, helping the team deliver reliable, scalable, and auditable AI solutions in a highly regulated healthcare environment. Why Join Us Lead the architecture of production AI systems where LLMs are foundational to the product experience. Make key technical decisions regarding model selection, system boundaries, platform architecture, and build-versus-buy strategies. Own the highest-risk and highest-impact technical challenges involving reliability, explainability, and correctness. Influence engineering culture and establish standards that shape how the team builds and ships AI products. Work on systems operating at meaningful scale, processing millions of documents and supporting healthcare decisions across a large member population. Partner

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📍 United States· Full-time· Remote
✓ Quality checkedCompany trend -98.8%

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Airbnb’s mission is to create a world where anyone can belong anywhere. Airbnb Payments team supports this mission by economically empowering Airbnb businesses and our global community of guests and hosts. Airbnb Payments team allows any two people in the world to frictionlessly exchange money with easy to use payments services. It is a core strategy to fulfill Airbnb’s belongs anywhere mission.We are building a world-class payments platform that moves billions of dollars, in 191 countries, with 75 currencies, through a complex ecosystem of payments partners. We build and maintain our own in-house global payments platform because no solution exists with the global reach needed. As the platform grows we’ll be adding new payment partners, global licenses, compliance and regulation controls, and building new payment experiences for our guests and hosts. Payments Transactions team and Payments Payouts team are part of the core platform of the Airbnb Payments ecosystem. The teams are building the core billing system and payouts system for Airbnb money movements. The team engineers are responsible for the seamless orchestration and recording of Airbnb’s payment obligations with our community. They initiate, advance, and realize Airbnb’s payment commitments with our community in a way that is reliable, accurate, timely, scalable, and auditable. The Difference You Will Make: We are looking for talented and self-motivated Senior Software Engineers who are passionate about working in this highly dynamic domain and collaborating with world-class XFN teams to advance our mission. As part

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📍 San Francisco, California, United States· Full-time
✓ Quality checkedCompany trend -100%

What you’ll do Own day-to-day operations for the scanner program and scanner builds in the spa: purchasing/procurement, vendor management, receiving, inventory, and logistics. Stand up lightweight production operations as we move from prototypes to repeatable builds: build planning, kitting, work instructions, and readiness checklists. Partner with Quality to ensure the operational system supports compliance: traceability, document control, training records, NCR/CAPA workflows, and audit readiness. Drive cross-functional execution for the physical spa build-out and scanner integration: schedules, dependencies, risk register, and weekly coordination with vendors and internal teams. Own the “integration glue” across facilities + device ops: commissioning plans, acceptance criteria, and operational handoff (runbooks, maintenance, spares, escalation paths). Build and track operational metrics: cost, budget, lead times, vendor performance, build throughput, and reliability of critical subsystems. Audit of import/export documentation, management of contract renewals, regulatory compliance. What we’re looking for Proven operations leadership in hardware/medical/robotics (or similarly complex electromechanical products), including procurement and vendor management. Strong program management instincts: can run schedules, unblock cross-functional dependencies, and keep priorities clear under ambiguity. Comfort operating in quality/regulatory environments and building processes that are rigorous without slowing a small team. High ownership and bias to action: can jump between spreadsheets, docks, and the lab/site to keep the program moving. Useful experience Experience running prototype-to-production transitions (NPI, EVT/DVT/PVT-style builds, CM/EMS collaboration). Facilities / construction operations experience (GC coordination, MEP commissioning, site readiness). Familiarity with inventory systems and procurement tooling (even “simple but disciplined”).

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📍 United States· Full-time
✓ High-confidence listingCompany trend -93.7%

From $168K/yr

Quick readStrong listing-quality and freshness signals

MongoDB’s Developer Productivity organization exists to help engineers build and deliver high-quality software through a highly effective software development process and a strong foundation of shared tools and services. We are looking for a Senior Director to lead our Pipeline team. This role is tasked with bringing together the major systems and experiences that power software delivery at MongoDB. The team’s mission is to provide a reliable, scalable, secure, and effective platform for ensuring fast software deployability, leveraging AI native approaches. We are open to in-office, flexible or remote hiring across the US. The Team The Pipeline organization sits within Developer Productivity and is responsible for the systems, services, and user experiences that define MongoDB’s software delivery ecosystem. This is mission-critical infrastructure operating at substantial scale and supports a variety of software product delivery needs. Success in this role requires excellent product judgment for developer-facing experiences, strong systems and platform leadership, and the ability to align multiple teams around a cohesive strategy. Candidate Profile We’re looking for a senior engineering leader who can unify product-minded developer tooling with deep platform and operational excellence. The right candidate is passionate about developer productivity and has a track record of leading managers and teams through organizational growth, technical complexity, and cross-functional change. They should be comfortable owning a broad portfolio that spans developer experience, reliability and scale, release systems, telemetry, and operational health. They should also be able to work effectively with senior leaders and partners across engineering and product to set direction, allocate resources, and make trade-offs that balance near-term delivery with long-term platform function. The right candidate for this role will 12+ years of hands-on software engineering experience bui

MongoDBAWSAzureKubernetes
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📍 United States· Full-time
✓ High-confidence listingCompany trend -98.8%

From $168K/yr

Quick readStrong listing-quality and freshness signals

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Airbnb is redefining the world's approach to accommodation and travel. We are creating highly local, personal and authentic experiences for our host and guest community around the world. Our platform connects millions of people a year and furthers our mission to create a world where anyone can belong anywhere. To power the global Airbnb community, we are building a world-class payments platform - one that currently supports 191 countries, 63 currencies, connects dozens of payment providers and banks, and processes billions of dollars per year for all of Airbnb’s business units. As the platform grows, we’ll be adding new payment partners, establishing licensed payments companies around the world, and building innovative payment experiences and financial products for our guests and hosts. Our goal? To create a future where transparent, simple, and familiar payment solutions can empower people, entrepreneurs and communities on our global marketplace. The Difference You Will Make: Airbnb is seeking an experienced and strategic Payment Partnerships Manager to drive the vision, execution, and ongoing performance of our partner network supporting how we pay out to our global host community across 200+ markets. Reporting to the Head of Payment Partnerships, this role is pivotal in managing the partnerships that ensure our hosts are paid reliably, efficiently, compliantly and in alignment with our growth and platform goals. You will lead business development, deal negotiation, and strategic relationship management for a portfolio of high-value payment partners. With a focus on impact a

A
📍 United States· Full-time
✓ High-confidence listingCompany trend -98.8%

From $196K/yr

Quick readStrong listing-quality and freshness signals

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The Cities team leads the work necessary to implement the regulatory products and processes needed globally to comply with regulations, and does so in a manner that also sustainably supports Airbnb’s growth. The Difference You Will Make: As a Senior Regulatory Operations Lead, you are entrusted with shaping and steering Airbnb’s regulatory strategy by driving global high-impact regulatory initiatives. You bring deep regulatory expertise, proven strategic foresight, and operational excellence that will ensure our regulatory products not only meet evolving legal requirements, but also enable innovation, trust, and sustainable growth. In this role, you will anticipate regulatory trends, translate ambiguous mandates into scalable product solutions, and serve as a trusted advisor to senior leadership—ultimately strengthening Airbnb’s reputation and resilience in a rapidly changing regulatory landscape. A Typical Day: Strategic Regulatory Leadership: Anticipate and interpret global regulatory developments, providing strategic guidance to senior leadership on potential impacts and opportunities. Develop and implement proactive product strategies to navigate complex regulatory landscapes.​ Cross-Functional Collaboration: Partner with cross-functional teams such as Engineering and Product to implement regulatory products that address the changing landscape, and anticipate future trends .​ Regulatory Program Oversight: Design and oversee comprehensive regulatory product programs, ensuring adherence to applicable regulations, and industry standards. Monitor program effectiveness and make

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📍 San Francisco, California, United States· Full-time
✓ Quality checkedCompany trend -80.2%

About the Team The B2B Content team helps business audiences understand what AI makes possible and how to put it to work. We develop narrative, editorial, demo, and adoption programs that connect OpenAI’s products to concrete business value. We partner closely with Product Marketing, Demand Generation, Customer Education, Sales, and other teams to create content that is useful on its own and supports the broader customer journey. We value people who are eager to learn, have a bias for action, and look beyond the immediate deliverable. We build the tools, systems, and shared practices that help the whole team produce better work over time. About the Role We’re looking for a Content Marketing Manager, Demand Generation to turn foundational B2B messaging, flagship narratives, research, launches, events, and product workflows into the right content for different industries, lines of business, audiences, and stages of the customer journey. You’ll create content across webinars, guides, ebooks, blogs, customer proof, and decision-enablement materials. You’ll also build the modular frameworks that allow strong source material to be adapted and reused without recreating the work from scratch. You’ll work closely with Product Marketing, which owns product positioning and messaging, and Demand Generation, which owns audience and channel strategy. You’ll bring strong content judgment to that partnership: helping determine what should be created, how it should be structured, and how it can work across different contexts while preserving a coherent central narrative. This is a senior individual-contributor role for a hands-on marketer, writer, and editor. It does not include people management or ownership of the broader content portfolio. This is a hybrid role and will be based in San Francisco, Monday through Wednesday. Thursday and Friday are work-from-home days, with occasional in-office attendance as needed for live webinars. In this role, you will Partner with Product Marke

AWSRestAIRust
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📍 San Francisco, California, United States· Full-time
✓ Quality checkedCompany trend -80.2%

About the Team The ChatGPT Consumer Marketing team helps people understand, adopt, and get lasting value from one of the world’s most widely used AI products. We work across product, brand, creative, growth, media, lifecycle, research, communications, social, partnerships, and international markets. We bring the voice of users into product decisions and build marketing that makes powerful technology feel clear, useful, and human. About the Role We are looking for an Integrated Marketing Manager to shape how ChatGPT shows up for students and young adults. This is an opportunity to own the strategy end to end—from how ChatGPT supports student and campus life to how it becomes a creative partner as young people pursue their ambitions. You will turn a deep understanding of this audience into positioning, experiences, and programs that earn genuine relevance and participation. Your work will span campus communities, student ambassadors, creators, partnerships, activations, social, paid and owned channels, and the product itself. The right person is an uncommon combination of strategist, operator, and creative thinker. You can uncover and articulate a sharp audience insight, translate it into a compelling plan, bring original ideas to the table, and stand up the work needed to deliver them. You have strong instincts for youth culture, know what will resonate without chasing trends, and can align teams around a clear vision for the audience. This role is based in San Francisco, CA, or New York, NY. We use a hybrid work model of three days in the office per week and offer relocation assistance to new employees. In this role, you will: Own the end-to-end integrated marketing strategy for students and young adults, from audience insight and opportunity identification through execution, optimization, and learning. Define the role ChatGPT can play across academic life, campus life, creative expression, and the transition from education to career. Turn audience and cultural insi

AWSRestAIRust
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📍 San Francisco, California, United States· Full-time
✓ Quality checkedCompany trend -80.2%

About the Team OpenAI is building Procurement of the future: one that uses AI-enabled systems, clean data, and scalable processes to help the business absorb increasing complexity, speed, volume, and throughput while enabling teams across OpenAI to operate more strategically and at greater scale while managing risk responsibly. The Procurement Operations team supports the operational flow of purchasing across OpenAI, helping teams turn business needs into complete, policy-aligned, and executable procurement activity. We partner across Procurement, Finance, Legal, Security, Accounting, Accounts Payable, Systems, and business teams to improve how requests, suppliers, purchase orders, approvals, data, documentation, and downstream handoffs move through our systems. As OpenAI scales, we are building procurement operations that can absorb increasing complexity without adding unnecessary friction. That means using AI thoughtfully, simplifying where we can, strengthening operating discipline where we must, and continuously improving how our stakeholders experience procurement. About the Role We are hiring two Senior Managers, Procurement Operations to manage the operational backbone of how OpenAI turns requests into committed, controlled, and payable spend. One role will focus on Technology categories, and the other will focus on Corporate Services categories. These roles are not removed from the work. You will be expected to review requests in the system, make or guide request and PO updates, resolve operational issues, and use that firsthand view to identify what needs to change. You will push the envelope without losing the thread on risk, staying close enough to the details to understand where friction, ambiguity, and control gaps show up. You will help improve procurement outcomes across intake, purchase requests, PO quality, supplier coordination, approval workflows, documentation, service delivery, and downstream financial handoffs. You will oversee and improve oper

AWSRestAIGo
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📍 San Francisco, California, United States· Full-time
✓ Quality checkedCompany trend -80.2%

About the Team OpenAI’s mission is to ensure that general-purpose artificial intelligence benefits all of humanity. We believe our research will eventually lead to artificial general intelligence, a system that can solve human-level problems. The social team helps bring OpenAI’s work to people around the world, translating complex ideas into clear, accessible, and timely content and stories across platforms. The team supports OpenAI’s mission by helping people understand how to use AI in practical, meaningful ways, while clearly and authentically communicating our technology, values, and approach to safely building powerful AI. About the Role Do you want to be one of the people behind the @ChatGPT handle on Linkedin? We’re looking for a smart and accomplished Social Media Manager (IC) to drive and manage long-tail evergreen educational social content primarily around OpenAI products on Linkedin and YouTube from the @ChatGPT and @OpenAI accounts. This role sits at the intersection of AI, education, product storytelling, and social media. You'll help shape how people around the world understand and adopt one of the fastest-growing technologies in history. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week. In this role, you will Work closely with cross-functional teams to brief and create evergreen content related to OpenAI products like ChatGPT and Codex Craft and execute social strategy and content to encourage and sustain product adoption Partner with product, marketing, and creative teams to develop educational social content that helps people understand and adopt OpenAI products. Monitor and report on product usage trends and conversations across social Balance the requests of many teams while ensuring content goes out accurately and on time Synthesize and communicate complex topics in clear language tailored for different audiences You might thrive in this role if you 7+ years of professional experience in social

AWSGitRestAI
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📍 San Francisco, California, United States· Full-time
✓ Quality checkedCompany trend -80.2%

About the Team Security is at the foundation of OpenAI’s mission to ensure that artificial general intelligence benefits all of humanity. The Identity Infrastructure Engineering team sits at the core of this effort, designing and building the identity and access management solutions that protect our model weights, customer data, and critical systems across multiple cloud environments. We partner with teams across OpenAI—Applied Engineering, Research, IT, and Security—to provide a secure and scalable platform for permissioning, orchestration, and innovative AI research. About the Role We’re looking for a Staff+ Software Engineer to help build and evolve the identity infrastructure that supports OpenAI’s research, engineering, and internal platforms. This role sits at the intersection of cloud infrastructure, identity systems, and software engineering. You’ll work across production systems, infrastructure-as-code, cloud control planes, identity providers, and operational infrastructure to build secure, scalable, and reliable systems used broadly across the company. The ideal candidate has experience building and operating large-scale, mission-critical systems with strong reliability and security requirements, and is comfortable writing production code, designing distributed systems, and driving ambiguous projects from 0 to 1 while building the operational rigor needed to run critical infrastructure over time. In this role, you will: Lead the architecture, development, and operation of identity infrastructure that spans cloud platforms, internal systems, and critical engineering services. Design and evolve systems for authentication, authorization, access governance, auditability, and policy enforcement with a strong focus on reliability, scalability, and secure-by-default design. Build foundational infrastructure and platform capabilities that are broadly used across engineering, research, and security teams. Improve the reliability, observability, performance, and op

PythonAWSRestAI
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📍 San Francisco, California, United States· Full-time
✓ Quality checkedCompany trend -80.2%

About the Team At OpenAI, we’re building safe and beneficial artificial general intelligence. We deploy our models through ChatGPT, our APIs, and other cutting-edge products. Behind the scenes, making these systems fast, reliable, and cost-efficient requires world-class infrastructure. The Caching Infrastructure team is responsible for building a caching layer that powers many critical use cases at OpenAI. We aim to provide a high-availability, multi-tenant cache platform that scales automatically with workload, minimizes tail latency, and supports a diverse range of use cases. We’re looking for an experienced engineer to help design and scale this critical infrastructure. The ideal candidate has deep experience in distributed caching systems (e.g., Redis, Memcached), networking fundamentals, and Kubernetes-based service orchestration. In This Role, You Will: Design, build, and operate OpenAI’s multi-tenant caching platform used across inference, identity, quota, and product experiences. Define the long-term vision and roadmap for caching as a core infra capability, balancing performance, durability, and cost. Collaborate with other infra teams (e.g., networking, observability, databases) and product teams to ensure our caching platform meets their needs. You Might Thrive In This Role If You: Have 5+ years of experience building and scaling distributed systems, with a strong focus on caching, load balancing, or storage systems. Have deep expertise with Redis, Memcached, or similar solutions, including clustering, durability configurations, client-side connection patterns, and performance tuning. Have production experience with Kubernetes, service meshes (e.g., Envoy), and autoscaling systems. Think rigorously about latency, reliability, throughput, and cost in designing platform capabilities. Thrive in a fast-paced environment and enjoy balancing pragmatic engineering with long-term technical excellence. About OpenAI OpenAI is an AI research and deployment company d

RedisAWSKubernetesRest
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📍 San Francisco, California, United States· Full-time
✓ Quality checkedCompany trend -80.2%

About the Team Security is at the foundation of OpenAI’s mission to ensure that artificial general intelligence benefits all of humanity. The Security team protects OpenAI’s technology, people, and products. We are technical in what we build but are operational in how we do our work, and are committed to supporting all products and research at OpenAI. Our Security team tenets include: prioritizing for impact, enabling researchers, preparing for future transformative technologies, and engaging a robust security culture. About the Role As a Security Engineer on Detection & Response, you’ll help protect OpenAI’s most sensitive assets– including our intellectual property, customer data, and the infrastructure that supports them– by building and operating the systems we use to detect suspicious activity and respond effectively when it matters. You’ll work across endpoints, identity, cloud, hyperscale compute infrastructure, and datacenter-adjacent layers, partnering closely with security teams and infrastructure owners to define the telemetry and response requirements we need and building tooling and automation where it delivers the most leverage. In this role, you will: Build and evolve Detection & Response capabilities across OpenAI’s infrastructure, products, and research environments, with an emphasis on high-signal detection and reliable operational response. Engineer detection pipelines and tooling: develop rule lifecycle management, measurement/quality loops (coverage, precision, latency), tuning processes, and safe rollout patterns. Automate response and investigations by building workflows that reduce toil (triage, enrichment, containment, evidence capture) and improve time-to-understand/time-to-contain. Partner with other Security teams and system/infrastructure owners across the company to ensure new systems ship with the right telemetry, threat models, and response playbooks from day one. Define D&R requirements and drive visibility across endpoin

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