Support Specialist in United States

High Performance Workstation Business Development Manager- AMD Description - Sales and Technical Consultant, High-Performance Workstation Segment We are seeking a customer-facing AI and Acquisition subject matter expert role on the HPI Advanced Compute Solutions (ACS) sales team and will focus on growing HP’s Z high-performance workstation Total Addressable Market (TAM) within the AI PC market. This individual will be responsible for working with customers and partners in support of attracting new customers and growth in HP’s high performance compute solutions . The role analyzes market competition, gathers customer feedback, and shares insights with internal teams for improvement. The ideal candidate will possess a breadth of abilities and skills, including client hardware knowledge, AI and machine learning applications and solutions, strong marketing and presentation skills, solid understanding of customers’ business and decision makers, and strong team leadership to drive growth with an emphasis on Advanced Micro Devices (AMD) platforms with customers and partners. Most importantly, the role offers the opportunity to be a business leader in support of the sales teams nationally - contributing to the strategy, setting direction, and achieving success in AMD and HP. The role requires someone to be self-driven, capable of operating autonomously through ambiguity, and constantly striving for excellence. THE PERSON: We seek an individual with exceptional technical & business knowledge and familiarity with AI trends in the PC market. This individual should be comfortable working: Dynamic environment and have experience with PC client and AI hardware, software and systems. Work independently within a core team is important, and you will rely upon your excellent communication and relat

About the Team Security is foundational to OpenAI’s mission to ensure that artificial general intelligence benefits all of humanity. The Security organization protects OpenAI’s technology, people, and products by building and operating deeply technical systems that must work reliably at massive scale. Our work underpins OpenAI’s commitments around safety, privacy, and security across research, products, and emerging platforms. The Host Assurance team exists to make bare metal and VMs dependable & scalable foundations for OpenAI: secure by default, verifiable in practice, and resilient across providers and operating models. We operate at the trust boundary between hardware and cloud-scale orchestration, ensuring that hosts are eligible to safely run workloads with predictable security properties and auditability. About the Role OpenAI is seeking a Software Engineer, Host Assurance to build and operate the services, APIs, and host software that establish and maintain trust in our compute infrastructure. You will own production software from design and implementation through testing, rollout, observability, and operation. Your work will support capabilities such as machine identity, certificate issuance and enrollment, secure bootstrap, and host attestation across bare-metal and VM environments. Success in this role requires strong technical judgment, the ability to reason across software and host-system boundaries and learn unfamiliar parts of the stack, and a practical mindset for building systems that are secure, reliable, and usable in fast-moving production environments. The systems you build will sit on the critical path of OpenAI’s frontier infrastructure investments and will directly shape how large amounts of compute are brought online - securely, responsibly, and at global scale - underpinning long-lived commitments around privacy, security, and reliability. You will partner closely with infrastructure, research, and confidential computing initiatives—inc

This role will support the fleet infrastructure team at OpenAI. The fleet team focuses on running the world’s largest, most reliable, and frictionless GPU fleet to support OpenAI’s general purpose model training and deployment. Work on this team ranges from Maximizing GPUs doing useful work by building user-friendly scheduling and quota systems Running a reliable and low maintenance platform by building push-button automation for kubernetes cluster provisioning and upgrades Supporting research workflows with service frameworks and deployment systems Ensuring fast model startup times though high performance snapshot delivery across blob storage down to hardware caching Much more! About the Role As an engineer within Fleet infrastructure, you will design, write, deploy, and operate infrastructure systems for model deployment and training on one of the world’s largest GPU fleet. The scale is immense, the timelines are tight, and the organization is moving fast; this is an opportunity to shape a critical system in support of OpenAI's mission to advance AI capabilities responsibly. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Design, implement and operate components of our compute fleet including job scheduling, cluster management, snapshot delivery, and CI/CD systems. Interface with researchers and product teams to understand workload requirements Collaborate with hardware, infrastructure, and business teams to provide a high utilization and high reliability service You might thrive in this role if you: Have experience with hyperscale compute systems Possess strong programming skills Have experience working in public clouds (especially Azure) Have experience working in Kubernetes Execution focused mentality paired with a rigorous focus on user requirements As a bonus, have an understanding of AI/ML workloads About OpenAI OpenAI is an AI resea

About the Team The Support Automation team at OpenAI scales the organization by applying cutting-edge AI models to real-world challenges, automating and enhancing work across the organization. From customer operations to engineering, we develop an ecosystem of automation products that empower our colleagues and drive impact. We're passionate about crafting products that serve those around us, blending rapid prototyping with a focus on long-term quality and reliability. By creating reusable solutions, we create patterns that can be applied across diverse domains within OpenAI. TLDR: this team leverages OpenAI technology to improve OpenAI, and you’ll have the opportunity to leverage the full extent of our tech (both public and pre-released) to accomplish this mission. About the Role We’re looking for a Backend Software Engineer with experience working in ML/LLM-heavy domains to help to design and build an evals infrastructure that measures the quality of OpenAI’s support automation. This is a deeply technical and highly cross-functional role where you’ll build robust systems and backend services that serve as the foundation for how knowledge is created, accessed, and applied across OpenAI. The role will especially focus on working closely with Data Science and Research partners to design and build evals at scale. In this role, you will: Design eval pipelines that are reliable, reproducible, and extendable Build the infrastructure for continuous eval monitoring frameworks (regression/drift monitoring, building robust golden datasets) along with feedback loops that ultimately strengthen support automation Design, build, and maintain backend services and APIs to support intelligent automation and knowledge systems Integrate and structure data across internal platforms, transforming it into formats optimized for use by downstream systems and AI workflows. Collaborate closely with data, research, and engineering teams to integrate OpenAI models into high-leverage workflows

The Senior Executive Assistant provides support to another individual or group of individuals by handling correspondence, managing calendars and appointments, arranging conferences and conference calls, making travel arrangements and providing other administrative tasks. Responsibilities: Directly supports a C16 level manager and generally supports an entire department Manages day to day calendar(s) of senior management Coordinates all aspects of executive level manager appointments, meetings, receptions and conference calls May prepare and review materials and correspondence for meetings Assist with creation/modification of presentations, spreadsheets, and other various documents Coordinates travel arrangements; prepare and distribute schedules/agendas for travel Prepares, reconciles, and tracks expense reports through Travel and Entertainment Expense system Orders supplies and process invoices through Procure to Pay system Process and follow-up on Virtual Requests Assists in ad-hoc reports special projects as needed Trains, coaches or guides other administrative staff when required Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Qualifications: Previous office administration experience preferably within a large and complex financial services or similar organization Highly proficient in Microsoft Office Consistently demonstrates clear and concise written and verbal communication skills Demonstra

About the Team OpenAI’s Hardware organization develops silicon and system-level solutions designed for the unique demands of advanced AI workloads. The team builds next-generation AI-native silicon and systems while working closely with software, research, and manufacturing partners to co-design hardware tightly integrated with AI models. In addition to delivering systems for OpenAI’s supercomputing infrastructure, the team develops the tools, methodologies, and strategic partnerships needed to accelerate hardware innovation. About the Role We’re seeking an experienced Hardware Strategic Sourcing Manager to own sourcing strategy and supplier partnerships for fiber and optical interconnect components across OpenAI’s next-generation AI infrastructure. Reporting to the Head of Partnerships & Strategic Sourcing, you will lead sourcing across fiber cable assemblies, internal optical harnesses, fiber shuffles, optical backplane assemblies, connectorized and standalone passive optical assemblies, fiber-array units (FAUs), fiber-to-chip and coupling interfaces, detachable connectors, optical routing, and assigned optical packaging, assembly, and test services. You will work closely with electrical engineering, optical engineering, systems engineering, mechanical and packaging engineering, quality, rack integration, data-center deployment,manufacturing, supply chain, finance, legal, and program management teams to translate demanding bandwidth, signal integrity, reliability, and scale requirements into resilient supplier partnerships and scalable commercial strategies. Your work will directly support the performance, reliability, manufacturability, and scale of the high-speed optical connectivity required for OpenAI’s next-generation AI systems. In this role, you will: Develop and execute a comprehensive sourcing strategy for fiber and optical interconnect components supporting high-bandwidth AI systems and infrastructure. Own sourcing across optical fiber cable assembli

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. At Roblox , we’re building the tools and platform that empower a global community of creators and developers to build immersive experiences and a dynamic virtual economy. Our Economy ML team sits at the heart of this mission, delivering scalable machine learning systems that power personalization, pricing, search, and content understanding across all Economy surfaces: Marketplace, Developer Monetization, Payments, and Avatar. We’re looking for a Distinguished Engineer/Technical Director to lead the strategy and technical direction for ML systems , with a focus on large-scale recommendations, infrastructure, and emerging Generative AI applications. You’ll help build the systems that support retrieval, ranking, generative modeling, and LLM-powered personalization, all at massive scale. This role requires deep systems thinking, hands-on ML expertise, and a vision for how traditional ML and GenAI come together to power the future of the Roblox economy. Why Roblox for ML Systems AI/ML is a top company priority , with long-term investment. Real-world scale : Power millions of daily economic interactions across ranking, pricing, fraud, and search. Full-system ownership : Build and optimize end-to-

About the Team The User Operations team (Support) is central to ensuring that our customers' experience with our products is nothing short of exceptional. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role OpenAI’s top-of-funnel is evolving into a signal-driven, data-orchestrated engine powered by AI-native workflows, enriched customer intelligence, and increasingly interconnected systems. We are looking for a Technical Systems Program Manager to help drive the strategy, alignment, prioritization, and execution of these systems across Salesforce and adjacent platforms. This role will partner closely with Engineering, Revenue Operations, Data, and Enterprise Platform teams to operationalize scalable CRM workflows. The ideal candidate combines strong technical fluency, operational systems thinking, and stakeholder leadership with the ability to drive execution across highly cross-functional environments. This role is based in San Francisco, CA, and the team works a hybrid schedule (Monday - Wednesday in office). We will offer relocation assistance if needed. In this role, you will: Own and drive CRM systems initiatives across support Partner with senior business stakeholders and engineering teams to identify operational pain points, define scalable solutions, evaluate technical tradeoffs, and execute across Salesforce and adjacent platforms Align cross-functional stakeholders including Revenue Operations, Support Delivery, Risk, Engineering, Data, Legal, and Enterprise Platform teams while driving prioritization and execution Help operationalize AI-native workflows by defining and building s

Citibank is seeking a detail-oriented and driven Marketing Analyst to support the Digital Acquisition USCC product team. This role is focused on helping the SEO Product Owner and Card Product Owners by supporting updates to pre-login marketing pages . You will be responsible for executing features, analyzing SEO performance, and providing data-driven insights to enhance our online visibility and drive customer acquisition. This is an excellent opportunity for an analyst passionate about digital marketing and data. You will work closely with product owners, marketing managers, and content teams to ensure our digital storefront is optimized and effective. Key Responsibilities Product Backlog Support: Assist Product Owners by providing data, analysis, and insights to help groom and prioritize the product backlog for pre-login marketing pages. Marketing Page Support: Directly support the SEO Product Owner and Card Product Owners by assisting with the execution of updates to pre-login marketing pages. User Story Contribution: Help define and enrich user stories by providing data-driven acceptance criteria and success metrics related to SEO and marketing pages. SEO Analysis & Reporting: Monitor, analyze, and report on key SEO performance indicators for both branded and partner card products, including organic traffic, keyword rankings, click-through rates (CTR), and conversions. Qualifications: Bachelor's degree in Marketing, Business, Economics, Statistics, or a related field. 2+ years of experience in a marketing analyst, SEO, or digital marketing role. Strong understanding of SEO principles and best practices. Experience with SEO and analytics tools (e.g., Google Analytics, Google Search Console, SEMrush, Ahrefs, Moz). Proficient in data analysis and reporting, with strong skills in Excel or

Leidos is seeking an experienced Program Analyst to support large information technology programs for our Utility Technologies Solutions team. In this role, you will provide program and project management support across a portfolio of IT projects supporting electric utility operations, technology modernization, and evolving grid initiatives for our utility client. You will help ensure projects remain organized, on track, and aligned with established governance and delivery standards while adhering to Leidos' Mission, Vision, and Values. The Program Analyst will support a Senior Program Manager/Portfolio Manager across a portfolio of utility IT projects, with a focus on project governance, document control, portfolio planning, reporting, and operational coordination. This role will work closely with Project Managers, IT Managers, Project Controllers, Schedulers, EPMO, and other business and technical stakeholders to help ensure projects meet established requirements and remain on track throughout the project lifecycle. The role will support stage-gate activities, maintain project and program documentation, coordinate portfolio information, assist with long-range planning, and help improve program processes and controls. The ideal candidate is highly organized, detail-oriented, proactive, and comfortable working across multiple projects and stakeholders in a fast-paced environment. Location: This position is based in South Plainfield, New Jersey, and requires onsite work three days per week, Tuesday through Thursday. Qualified candidates must reside within a reasonable commuting distance and be able to work onsite on these days. Salary: This position pays a salary in the range of $90,000 to $110,000 annually. Responsibilities: Provide day-to-day program man

Position Overview: The Product Compliance Requirements Analyst for Diligent Entities will support the US compliance angle of the market-leading entity management solution. Working closely with the Principal Product Compliance Advisor, this role is responsible for translating US corporate compliance requirements into clear, actionable product requirements. The Analyst will focus on delivery: breaking down complex or ambiguous compliance problems into discrete, actionable requirements, running discovery, and producing detailed documentation the Product and Engineering teams can build against. This is a hands-on, execution-focused role rather than a strategic or external-facing one, with daily engagement across Product Management, Engineering, customers, and Customer Success. Key Responsibilities Support the Principal Product Compliance Advisor in ensuring Diligent Entities meets US corporate compliance requirements. Conduct discovery on US corporate compliance and filing requirements, breaking findings down into identifiable, actionable elements. Gather, document, and maintain detailed product requirements for US compliance-related features and changes. Translate regulatory and legislative detail into requirements that Product Managers and Engineering can act on and prioritise. Initially the successfully candidate will focus on US requirements, and the remit may expand to other jurisdictions over time. Track changes in US corporate compliance rules and filing requirements, flagging impacts to Diligent Entities. Work day-to-day with Product Management, Engineering, Customer Success teams, and customers directly to validate requirements and support delivery. Work directly within Diligent Entities to validate requirements against real platform behavior, drawing on hands-on product experience. Provide the US compliance perspective to internal stakeholders (Customer Success, Support, Training, Sales) as needed. Required Experience/Skills: 5+ years' experience as a corporat

Become a part of our caring community You will support the CDAO, SVP of Data and Analytics, helping manage the day-to-day executive support needs of a large and complex organization of approximately 1,500 associates and partners. Delivering on Humana’s purpose of helping people achieve their best health requires a trusted and connected understanding of the people we serve and the ability to turn data and insight into action at scale. The Data & Analytics organization will achieve this vision by creating trusted enterprise data assets, contextualizing them for consumption, modernizing the platforms that power them, establishing clear accountability for their governance, and activating them through analytics, AI, and decision intelligence. This is an opportunity to support the leadership of one of Humana's largest technology organizations and contribute to initiatives that are modernizing healthcare technology, advancing AI-driven capabilities, and improving experiences for millions of members and providers. Success in this role requires exceptional organization, attention to detail, professionalism, and sound judgment. You will help ensure the executive is prepared, organized, and focused on key priorities by managing calendars, coordinating meetings and travel, supporting leadership events, handling communications, and partnering with stakeholders across the organization. What You'll Support Complex calendar management across four senior leaders and stakeholders Executive travel planning, meeting logistics , and event coordination

About the Role We’re hiring a Data Scientist to support Real Estate & Workplace (REW), a fast-moving global team focused on creating workplaces that help OpenAI’s people do their best work while scaling the company’s real estate and workplace operations. Our work is grounded in understanding how people use space and services, collaborate across physical and digital environments, and experience the workplace. REW’s scope spans portfolio strategy, design and construction, space planning, sustainability, workplace experience, and global operations. You’ll work comfortably across this broad, sometimes messy data landscape and build trusted relationships across the domain. The work informs high-impact decisions with immediate, visible effects—from where teams work and how space and services are allocated to which investments move forward and how workplace experiences evolve. This is a high-ownership Data Science role spanning analytical strategy and hands-on execution. Working at the forefront of AI-native analytics, you’ll help define the future of workplace operations at OpenAI rather than follow an established playbook. You’ll shape REW’s Data Science roadmap, identify where forecasting, experimentation, and optimization can drive impact, and translate business priorities into an analytical plan. You’ll own the stakeholder-facing execution layer—including owning agent-built dashboards, recurring reporting, models, and decision tools—along with analytical requirements, validation, adoption, and measurable business impact. In this role, you’ll be partnered closely with Finance, People Analytics, IT, and REW leaders. You’ll own problems end to end—from framing and prioritization through analysis, recommendation, delivery, adoption, and iteration—so the work drives measurable business outcomes. What You’ll Do Own ambiguous, high-impact problems end to end—from framing and prioritization through delivery, adoption, and iteration. Define success metrics and build measur

About the Team We’re hiring a Developer Productivity engineer to support OpenAI’s Inference Runtime teams. These teams own the systems responsible for serving models reliably, efficiently, and safely across Codex, ChatGPT, API, and internal research workloads. We’re hiring a Developer Productivity Engineer to help scale the engineering systems, safeguards, and developer workflows that enable our teams to move quickly without compromising reliability or performance. This role sits at the intersection of developer experience, CI/CD infrastructure, release engineering, production readiness, and inference systems reliability. You’ll work on the tooling and operational foundations that support model launches, inference optimizations, cloud provider integrations, and large-scale deployments across a rapidly evolving inference stack. About the Role We’re looking for an autonomous, high-ownership engineer who cares deeply about making other engineers faster, safer, and more confident. A major focus of this role will be improving the tooling and infrastructure around deploy gates for inference engine images. These systems help ensure that every image released to production and research is correct, numerically sound, free of regressions, and performant across key metrics like time-to-first-token (TTFT) and time-between-tokens (TBT). You’ll help harden the systems that catch issues before they reach production, reduce noise from flaky or infrastructure-related test failures, and improve automation around triage, ownership, debugging, and escalation when failures occur. You’ll also work on improving observability, rollout safety, release automation, and developer self-service tooling across a rapidly evolving inference stack. This is not generic internal tools work. The systems you build directly impact OpenAI’s ability to support new model launches, safely ship inference optimizations to the world, onboard new infrastructure providers, and operate one of the largest and most p

About the Role We’re hiring a Product Designer to support People Innovation Labs, a fast-moving engineering team embedded in the People organization focused on rethinking how we find and retain the best talent and empower everyone to do their best work. From recruiting to culture, we’re designing systems and products that give our People Team a significant edge by infusing OpenAI’s models and first-principles thinking into every aspect of our work. Our projects range from greenfield 0-1 products like OpenHouse (our internal knowledge hub) to AI-powered automations and scalable recruiting tools. We’re defining the future of work at OpenAI, creating a blueprint for how AI can supercharge productivity, culture, and innovation. In this role, you’ll be embedded with Product and Engineering to ensure our work drives measurable business outcomes. In this role you will: Contribute to the overall design and product direction for internal People products at OpenAI Design and ship high-quality products and improvements, from early concepts to high-fidelity prototypes and visuals Partner closely with engineering, product management, AI research, and design peers to define both long-term strategy and short-term tactics Engage in user research to better understand our users and refine our products Contribute to and evolve our design system Help establish our design culture and grow our team You might thrive in this role if you: Have 4+ years of experience shipping larger scale software products Have a portfolio showcasing strong UX, UI, and interaction design skills, with a high bar for quality and craft Love thinking through complex interaction design problems Possess impactful communication and storytelling skills Enjoy tackling ambiguous problems and shaping them into a clear vision Get excited about being immersed in the AI research process and defining how AI-first products should look and behave About OpenAI OpenAI is an AI research and deployment company dedicated to ensur