Support Team Lead in United States

Become a part of our caring community Humana is seeking a Lead Product Manager, Medication Experience & Pharmacy Solutions to lead the strategy, discovery, delivery, and optimization of digital experiences that help members understand, manage, and maximize the value of their prescription benefits. This highly visible role sits at the intersection of pharmacy, health insurance, member experience, and digital product innovation. The Lead Product Manager will own the product lifecycle end-to-end, from identifying customer and business opportunities through defining features and stories, partnering across Design and Engineering, driving delivery, and measuring outcomes. Success requires strong strategic thinking, customer obsession, analytical rigor, and the ability to influence cross-functional stakeholders in a highly matrixed environment. The role directly supports Humana's goals of improving member experience, increasing digital engagement, reducing friction in medication-related journeys, and helping members make informed healthcare decisions. Why Join This Team This role offers a unique opportunity to solve meaningful healthcare problems at scale. You will help millions of members better understand their benefits, manage medications, reduce prescription costs, and make more informed healthcare decisions. Unlike many product organizations, our Product Managers own the entire product lifecycle, providing an uncommon level of ownership, accountability, and impact from strategy through implementation and measurement. Responsibilities Define and execute product strategy, vision, and roadmap for Medication Experience and Pharmacy Solutions Identify member, business, and operational opportunities through research, analytics, VOC, and stakeholder insights Lead product discovery efforts to validate problems, oppor

Work Flexibility: Hybrid or Onsite Stryker is hiring a Senior Quality Engineer to join our Neurovascular division. This is a hybrid r ole based in Fremont, CA . As the Senior Design Quality Engineer , you will be actively involved in Product Risk Management, Post Market Surveillance, Design Control and Product Quality Improvement. You will be involved in a fast-paced mix of short design change efforts and will be responsible for product risk management and adherence to design control requirements throughout the product lifecycle. You will be responsible for ensuring that post market data and feedback is channeled into the risk management system throughout the product lifecycle. You will make regular use of problem-solving tools and statistical analysis to analyze and trend data and provide quality input into technical investigations, perform test method development and validation, design verification, risk assessment and design reviews. You will be responsible for supporting product testing and failure analysis, writing protocols and reports, creating and maintaining risk files and assessing the impact of necessary changes to our products. You will lead initiatives to increase sales and improve the customer experience of our devices. Neurovascular (NV) products push the boundaries of technology to meet ever increasing product performance requirements, making the goal of assessing and demonstrating, safety, performance and compliance an exciting challenge. What You Will Do Develop qualification plans, protocols, and reports for new products, existing products, components, and subassemblies. Execute product testing, inspection, verification, and validation activities to suppor

Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. The Role We're seeking commercially sharp Solutions Consultants to be trusted advisors to our customers, optimizing how Synthesia's platform best fits within their business environments and unlocking value across multiple workflows. As a Solutions Consultant, you'll be the strategic advisor who helps customers see where Synthesia creates the most impact across their organization. You'll run in-depth discovery and facilitate strategic workshops with senior stakeholders to uncover priorities and opportunities; design how Synthesia optimally solves their most pressing challenges; lead enablement that drives real behavior change and adoption; and own the path from deal close to first successful workflow and beyond. Discovery & Strategic Workshops Conduct in-depth, discovery conversations and facilitate workshops with senior stakeholders and practitioners to uncover business priorities, current workflows, technical constraints, and success metrics. Design and lead sessions that help customers envision how Synthesia supports a variety of workflows: whether for enablement, communications, training, operational efficiency, or other business functions. Build advisory relationships through thoughtful questioning, acti

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. About the Role We are seeking a highly technical, data-driven Growth Engineer to help scale our product and expand key user metrics across acquisition, activation, retention, and monetization. Growth Engineering sits at the intersection of engineering, product, and marketing—leveraging code, experimentation, and analytics to uncover opportunities and deliver measurable impact. What You’ll Do Drive Experimentation & Optimization Design, implement, and analyze rapid A/B and multivariate tests to validate hypotheses and improve key KPIs. Identify bottlenecks in user funnels and develop technical solutions to improve conversion rates throughout the user lifecycle. Build and Scale Growth Features Build growth-oriented product features such as onboarding flows, referral systems, and automated engagement loops. Develop scalable code and infrastructure that supports growth initiatives and experimentation frameworks. Leverage Data & Metrics Collaborate with data teams to instrument tracking, build dashboards, and derive insights from user behavior data. Use SQL and analytics tools to deeply analyze cohorts, engagement metrics, and experiment outcomes. Cross-Functional Collaboration Partner closely with product managers, designers, marketers, and data scientists to align on growth goals and execution plans. Translate business goals into technical requirements and implement pragmatic solutions that drive sustainable growth. Continuous Innovation Stay updated on industry trends and growth-oriented technologies and propose new tactics to accelerate growth. Automate repetitive tasks and build internal tools to empower faster experimentation and execution. Required Qualifications Bachelor’s degree in Computer Science, Enginee

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. Since our earliest days, Roblox’s economy has been powered by creators. Marketplace is a core engine of that economy: it helps creators distribute and monetize virtual items, helps users discover and express themselves through those items, and supports a healthy, trusted two-sided ecosystem. The Role As the Product Marketing Manager for Marketplace, you will lead the strategy, positioning, and go-to-market execution for products and policies that shape how creators create, discover, sell, and grow virtual items on Roblox. You will partner closely with Product and Engineering to help creators build thriving businesses through Marketplace while ensuring users have an intuitive, inspiring, and trusted experience. You will be a core part of defining and executing the strategy for Marketplace solutions that grow creator supply, strengthen shopper demand, improve discovery and conversion, and contribute to the growth of Roblox’s broader economy. This role is based in our San Mateo, CA office, with an expectation of working in person Tuesday through Thursday. You Will Own the Marketplace narrative, positioning, and go-to-market strategy across creator supply, shopper demand, discovery, merchandisi

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. We are seeking a visionary Principal Software Engineer to join our Compute organization and provide technical leadership for our Kubernetes infrastructure. You will drive the evolution of a platform that powers our global scale operations, transforming Kubernetes into a secure, reliable, and invisible foundation for our developers across our on-prem and public cloud fleet. Your mission is to balance cutting-edge innovation with rigorous platform stability, ensuring that internal and external customers have a seamless, high-performance experience at massive scale. You Will: Architectural Leadership: Serve as a technical lead for our Kubernetes ecosystem, setting the long-term architectural strategy for a platform that manages thousands of nodes and supports millions of concurrent requests. Customer Focus: Think deeply about how our internal customers consume and interact with compute, designing intuitive interfaces and tooling that simplify consumption of complex infrastructure services. Deep-Dive Engineering: Leverage deep expertise in Kubernetes internals, including custom controllers, operators, API server architecture, and etcd, to solve complex scaling bottlenecks and optimize our contr

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. ML Platform @ Roblox today supports hundreds of ML use cases and billions of inferences per day across Discovery, Safety, Engine, and much more. As a Model Optimization engineer on ML Platform, you will be responsible for digging deep into model internals to optimize performance, for both training and inference. We are looking for accomplished engineers to help us maximize performance of our platform. You Will: Optimize machine learning models for performance on GPU architectures, focusing on both training and inference workflows. Conduct low-level performance profiling analysis to identify bottlenecks in existing machine learning pipelines and propose actionable improvements. Contribute to the development of best practices and tooling for model optimization and deployment. Collaborate with cross-functional teams, including data scientists and software engineers, to integrate and deploy optimized models into production environments. Partner across organizations to build tooling, interfaces, and visualizations that make the ML@Roblox a delight to use. You Have: 6+ years of professional experience and a tool chest of system design experience upon which to draw to build performant system

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Snowflake is seeking a Director, Technical Revenue Accounting to lead the company’s technical revenue accounting function and serve as the trusted advisor on complex accounting matters across the business. This strategic leadership role partners closely with Product, Legal,Deal Desk, Finance and Go-to-Market teams to enable new business models, structure customer agreements, and ensure compliance with ASC606 and other applicable accounting standards. The ideal candidate combines deep technical accounting expertise with strong operational acumen, enabling them to translate complex accounting guidance into scalable policies, processes and systems while partnering effectively with cross-functionally stakeholders. AS THE DIRECTOR, TECHNICAL REVENUE ACCOUNTING YOU WILL: Serve as the company's technical accounting authority for complex revenue transactions, providing accounting guidance that supports new products, strategic partnerships, and evolving commercial models. Review and assess complex customer contracts, including SaaS, professional services, managed services, multi-element arrangements, consumption-based pricing, and strategic partnerships. Partner closely with Legal, Deal Desk and Sales during negotiations for complex, nonstandard deals to translate dense accounting s