Support Technical Leader in United States

About the Team OpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others, to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role We’re looking for dedicated, experienced, and deeply curious individuals to help solve some of the most complex challenges faced by our customers while building the future of post-AGI support alongside us. In this role, you’ll work directly with customers through support tickets and live calls, troubleshooting high-impact issues and resolving novel, often ambiguous technical problems in one of the fastest-moving environments in technology. As AI adoption rapidly accelerates, the work you do will directly support mission-critical systems being built on OpenAI’s platform, serving as a critical line of defense for customers operating at massive scale. Beyond resolving technical issues, you’ll help define what world-class support looks like in an AGI-driven future. You’ll partner closely with Engineering, Product, and Operations to improve systems, reduce bugs, and elevate the customer experience, while leveraging automation, agents, and our own AI technology to transform how support operates at scale. You’ll be responsible for: Working directly with customers to troubleshoot and resolve their most complex technical issues, including API failures, integration challenges, authentication errors, and production incidents. Providing end-to-end ownership through debugging logs, analyzing system behavior, reproducing issues, and

About the Team OpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others, to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role We’re looking for dedicated, experienced, and deeply curious individuals to help solve some of the most complex challenges faced by our customers while building the future of post-AGI support alongside us. In this role, you’ll work directly with customers through support tickets and live calls, troubleshooting high-impact issues and resolving novel, often ambiguous technical problems in one of the fastest-moving environments in technology. As AI adoption rapidly accelerates, the work you do will directly support mission-critical systems being built on OpenAI’s platform, serving as a critical line of defense for customers operating at massive scale. Beyond resolving technical issues, you’ll help define what world-class support looks like in an AGI-driven future. You’ll partner closely with Engineering, Product, and Operations to improve systems, reduce bugs, and elevate the customer experience, while leveraging automation, agents, and our own AI technology to transform how support operates at scale. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. As employees in this role with work with many customers based on the East Coast, regularly weekday hours will commence at 6am Pacific. To comply with a U.S. government contract, applicants for this position must be U.

Technical Consultant / Sales Engineer - Print Level 3 Description - Overview HP is seeking talented Technical Consultants (Sales Engineers) to join our Presales organization. Technical Consultants serve as trusted advisors to customers, partners, and sales teams by providing technical expertise, solution design, business value articulation, and sales support throughout a customer's buying journey. This Sales Engineer - Print 3 posting supports ongoing hiring needs across multiple Technical Consultant job levels and technology disciplines. Multiple positions are open that support either Enterprise or Public Sector markets within the US, and focused on one of the following HP solution stacks: Personal Systems (PS), Print, or Collaboration Solutions. Successful candidates combine strong technical acumen, customer engagement skills, business understanding, and the ability to influence customer outcomes while helping drive revenue growth. Key Responsibilities Collaborate with customers, partners, and account teams to understand business objectives and technical requirements. Design and present solution architectures aligned to customer goals. Deliver demonstrations, workshops, proof-of-concepts, and technical presentations. Translate technical capabilities into business outcomes and customer value. Support opportunity qualification and sales strategy development. Respond to technical requirements, proposals, and customer inquiries. Develop trusted advisor relationships with customer decision makers and technical stakeholders. Partner closely with sales, product management, engineering, marketing, and services organizations. Maintain expertise in HP solutions, industry trends, c

Experienced Engineering Technical Specialist Company: The Boeing Company Boeing Defense, Space & Security (BDS) is seeking Experienced Engineering Technical Specialists (Level 3) to join the team in Berkeley, MO. This position supports Risk Managed Framework compliance across multiple avionics test labs as well as the administration of embedded PCs and host PCs on avionics test benches. The Lab Infrastructure team is responsible for the design, modification, and troubleshooting of all test benches used in the avionics' lab to support systems integration testing on the F-15. Position Responsibilities Build and configure embedded PCs and host PCs on test benches Support RHEL 9 Installation, configuration, patching and maintenance of Linux server environments Support containerization Provide active directory management and file server management Troubleshoot user problems related to hardware, software, or processes Conduct monthly OS patching and anti-virus updates Create user accounts and reset passwords Run backups on workstations and servers Maintain compliance with Risk Managed Framework and NISPOM rules Keep facility signage up to date Maintain lab access list Travel may be required up to 10% of the time; domestically and/or internationally depending on business needs. This position requires an active U.S. Secret Security Clearance (U.S. Citizenship Required). (A U.S. Security Clearance that has been active in the past 24 months is considered active) Basic Qualifications (Required Skills/Experience) <ul

Our Purpose Mastercard powers economies and empowers people in 200&#43; countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Product Manager -Technical Who is Mastercard? At Mastercard, we are revolutionizing the payments industry with cutting-edge technology. Our mission is to foster an inclusive, digital economy that empowers everyone, everywhere by making transactions safe, simple, smart and accessible. Through secure data and networks, strategic partnerships and our unwavering passion, we enable individuals, financial institutions, governments and businesses to achieve their highest potential. Our decency quotient (DQ) drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Overview The Switching Solutions team is looking for a passionate, collaborative and experienced Senior Product Manager- Technical that will provide innovative, secure, and reliable solutions for core Mastercard transaction switching systems. The ideal candidate is passionate about connecting business with technology, highly motivated, and an innovator who embraces, adopts and studies the latest technology trends. In this Role you will: Be responsible for working with various product teams across Mastercard to understand their business needs and translate to business and functional

Webflow is the agentic web marketing platform for modern marketing teams, helping organizations build, manage, and optimize high-performing web experiences that drive predictable growth and strengthen brand trust. Building at Webflow will need grit, because we move fast, without ever sacrificing craft or quality. Webflow is looking for an IT Support Specialist to be the hands-on technical presence in our San Francisco office. You'll be the first line of support for employees, resolving tickets through our help desk using state of the art, AI powered support tooling, while also owning the technology that makes our office run and our biggest moments land: all hands meetings, events, and day to day audio visual needs. You'll partner closely with our Workplace Experience team on site builds or modifications, and support onboarding cohorts to make sure new hires start with everything working on day one. This is a role for someone who's energized by variety and a desire to help create valuable experiences for Webflow employees.. About the role: Location: SF HQ Office 5 days per week in-office Full-time Permanent Exempt The cash compensation for this role is tailored to align with the cost of labor in different geographic markets. We've structured the base pay ranges for this role into zones for our geographic markets, and the specific base pay within the range will be determined by the candidate’s geographic location, job-related experience, knowledge, qualifications, and skills. San Francisco, CA (all figures cited below are in USD and pertain to workers in the United States) $100,000 - $120,000 This role is also eligible to participate in Webflow's company-wide bonus program. Target amounts are a percentage of base salary and vary by career level. Payouts are based on company performance against established financial and operational goals. Please visit our Careers page for more information on which locations are included in each of our geographic pay zones. Howeve

Technical Program Manager – Applied Infrastructure About the Team The Applied team safely brings OpenAI’s technology to the world, powering products like ChatGPT, and the APIs for GPT and more. Behind these products is a complex and rapidly evolving infrastructure platform that enables scale, performance, and safety. The Applied Infrastructure TPM team partners across engineering to lead foundational programs that ensure OpenAI’s infrastructure can meet current and future demand. About the Role We’re looking for a seasoned Technical Program Manager to drive critical infrastructure programs across the Applied organization. This TPM will focus on cross-cutting initiatives such as general compute capacity planning, process transformation, cost and quota attribution and optimization, and coordination across infrastructure and product stakeholders. There will also be focus on evolving OpenAI’s infrastructure to support growth, scale and new products. This work is core to how OpenAI manages and grows its infrastructure footprint in a disciplined, scalable way. Location: San Francisco, CA (Hybrid – 3 days/week in-office) In this role, you will: Serve as the DRI for complex infrastructure programs spanning CPU planning, orchestration, and other resource management domains (e.g. networking, storage). Build and operationalize systems to capture demand signals, model future capacity needs, and align infrastructure planning across internal teams and partners external to the company. Partner closely with Infrastructure, Product and Finance teams to forecast infrastructure usage patterns and ensure supply/demand alignment. Lead cost attribution and quota enforcement programs to promote stability and ensure equitable access to resources across teams. Drive simplification and standardization of infrastructure tooling and processes across Applied and Infra organizations. Drive cross functional programs to evolve our infrastructure to support new growth and scale Work with external v

Worldwide Technical Regulation Compliance Engineer Description - At HP, we create technology that makes life better for everyone, everywhere. As a Worldwide Technical Regulations (WTR) Compliance Engineer, you will play a critical role in ensuring HP products meet global regulatory, safety, environmental, cybersecurity, telecommunications, and market access requirements. Working as part of the WTR , you will collaborate with product development teams, manufacturing partners, certification laboratories, and regulatory experts worldwide to enable compliant and successful product launches. You will help drive compliance strategies throughout the product development lifecycle while balancing technical, business, and schedule objectives. This role provides the opportunity to influence products sold globally and work with experts across engineering, cybersecurity, sustainability, and regulatory compliance disciplines. Success in this Role Successful candidates are curious, collaborative, and technically strong engineers who enjoy solving complex compliance challenges. They are capable of balancing detailed technical requirements with business priorities and can influence diverse stakeholders to achieve compliant, on-time product launches. Responsibilities: Ensure HP products comply with applicable global regulatory and technical requirements, including Safety, EMC, Wireless/Telecom, Energy Efficiency and Cybersecurity regulations. Partner with product development teams early in the design cycle to identify regulatory requirements and compliance risks. Manage compliance activities for multiple product development programs from concept through commercialization. Develop and execute certification strategies that support product launch schedules and worldwide market access o

NVIDIA's DGX Cloud (DGXC) powers AI for strategic research and product workloads. The company seeks a Senior Technical Program Manager (TPM) to lead complex, cross-functional programs powering NVIDIA’s next-generation AI software platforms. In this role, you will drive software initiatives across platform services, cloud infrastructure, and system integration. The focus is on enabling scalable, reliable, and supportable software for AI workloads. You will be responsible for managing high-impact engineering programs within a dynamic, fast-paced roadmap, aligning priorities across teams, and ensuring timely, high-quality delivery. This role requires strong technical competence, a proactive approach, and the ability to operate effectively across multiple levels of the organization. This is a software-first TPM role. The ideal candidate has extensive experience managing software initiatives. They also understand the full-stack environment, including infrastructure dependencies, system bring-up, integration readiness, and operational needs to support software across stack layers. What You'll Be Doing: Lead end-to-end execution of software platform initiatives, including planning, execution, delivery, and operationalization. Work together with software, infrastructure, product, and operations teams to ensure alignment on goals, deliverables, achievements, and schedules. Lead cross-functional initiatives encompassing cloud-native services, platform software, system integration, and release delivery. Help connect software roadmap execution to full-stack readiness, including dependencies across infrastructure, bring-up, validation, and downstream operational support. Identify cross-functional dependencies, mitigate risks, and drive resolution of complex technical and programmatic issues. Establish clear success metrics and reporting mechanis

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . The Team: Pinterest Technical Program Managers are proactive owners with technical expertise. They are aligned to the highest level company priorities to support successful delivery of programs within their teams. The Platform T/PgM Team is responsible for overall program governance in Infrastructure, Infra Finance, Data Engineering and Security, as well as Compliance and managing our cloud budget. What you’ll do: As a Staff Technical Program Manager focusing on cross-engineering special projects, you will identify, scope, champion, and land key strategic projects important to advancing Pinterest’s platform and underpinning. Translate Strategy into Execution — Convert strategic platform priorities into structured, milestone-driven execution plans; operating at both breadth (big picture vision) and depth (dr

About the Team The IT Services and Support team is responsible for providing seamless, efficient, and reliable IT solutions across the organization. We handle frontline IT support, manage vendor relationships and equipment inventory, and continuously improve our processes and documentation to enhance the overall employee experience. About the Role As an IT Support Specialist, you will be the first point of contact for troubleshooting hardware, software, and network issues. Your responsibilities include resolving incoming support requests, coordinating with vendors for equipment procurement, repairs, and maintenance, and actively participating in process and systems improvement initiatives. We’re looking for people who are customer-focused, technically proficient, and proactive in enhancing IT processes. You should excel at clear communication with both technical and non-technical stakeholders, have robust expertise in IT systems (with a strong background in macOS, and ideally Windows), and thrive in collaborative, fast-paced environments. This role is based out of our Bellevue, San Francisco, or Mountain View office and requires 5 days in office per week. We offer relocation assistance to new employees. In this role, you will: Improve Support Systems and Processes : Collaborate with cross-functional teams to identify opportunities for improvement, support the creation and maintenance of repeatable workflows (such as onboarding and device imaging), and contribute innovative ideas during IT team meetings. Collaborate across OpenAI : Work closely with cross-functional teams (Security, Facilities, People Ops, etc.) to ensure seamless employee experiences. Clearly articulate issues, potential solutions, and timelines to both technical and non-technical stakeholders. Act as Frontline IT Support : Serve as the primary point of contact for troubleshooting hardware, software, and network issues, ensuring prompt and reliable resolution of employee requests. Manage Vendors and

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Snowflake Support is committed to providing world-class solutions that inspire customer confidence and ensure business continuity. The DSE is a trusted technical partner to our Priority Support customers with a strong AI-first mindset, customer management skills & technical acumen. The role will lead the drive to reinvent and transform Priority Support into a deeply engaged, proactive offering that delivers high value throughout the customer’s post-go-live journey. The DSE role blends deep technical expertise with account engagement and service delivery. The DSE provides hands-on engagement to bridge complex business problems with Snowflake’s technology solutions. The DSE partners with the customer and internal Snowflake teams to drive quick resolution of reported issues, with a focus on future case deflection and WAF principles that ultimately strengthen customer trust in Snowflake. AS A DESIGNATED SUPPORT ENGINEER AT SNOWFLAKE, YOU WILL IMPACT AND CONTRIBUTE TO THE SUCCESS OF OUR CUSTOMERS: Provide hands-on support for customer needs following Snowflake deployment - from quick start consultations, to issue resolutions, account health monitoring and critical event support. Deep understanding of the customer's product integration architecture and workloads. Design, revi

Where Performance Meets Purpose Join a team that values excellence and innovation, at a company known for its iconic golf brands. At Acushnet Company, your background and experience contribute to creating the best products for dedicated golfers worldwide. Here, your performance has purpose. What You Will Be Doing We’re seeking a creative and detail-oriented Senior Associate 3D Technical Designer to help drive the evolution of digital product creation across apparel, footwear, accessories, and hard goods categories. In this role, you will partner closely with Design, Technical Design, Product Creation, and other cross-functional teams to develop high-quality 3D assets that support product development, visualization, and digital transformation initiatives throughout the organization. You will be responsible for creating realistic, production-ready 3D models and rendered assets that accurately represent product intent, materials, fit, and construction. Through a combination of technical expertise and design collaboration, you will translate product concepts into compelling digital assets while ensuring consistency, quality, and alignment with brand standards. A key component of the role will involve supporting and expanding the organization’s 3D asset libraries through the creation, optimization, and management of models across multiple product categories. You will also facilitate the conversion of 3D assets between platforms and applications, optimize textures and UV maps, and prepare assets for web, animation, and other digital experiences. Working closely with product development and technical design teams, you will coordinate fabric digitization efforts, support garment fit analysis, and help establish standards, workflows, and best

About us Graphcore is one of the world’s leading innovators in Artificial Intelligence compute. It is developing hardware, software and systems infrastructure that will unlock the next generation of AI breakthroughs and power the widespread adoption of AI solutions across every industry. As part of the SoftBank Group, Graphcore is a member of an elite family of companies responsible for some of the world’s most transformative technologies. Together, they share a bold vision: to enable Artificial Super Intelligence and ensure its benefits are accessible to everyone. Responsibilities and Duties We are seeking a highly skilled System Tests & Diagnostics Engineer to develop, extend, and integrate specialized silicon validation and diagnostics tools for next-generation AI SoCs. Unlike traditional validation roles focused on executing test plans, this position is responsible for developing the diagnostic software and stress tools that expose hardware failures, characterize silicon behavior, and improve platform observability throughout bring-up and validation. You will work closely with Arm engineers to understand and extend existing diagnostics technologies while developing Graphcore-specific capabilities for future AI hardware. Role Summary You will work with existing Arm-developed diagnostics technologies and extend them to support Graphcore's next-generation AI silicon. You will be responsible for developing system-level diagnostics and stress tools that integrate with an existing framework to detect data integrity, computational correctness, performance, and reliability issues across CPUs, AI accelerators, memory, storage, PCIe, firmware, BMC, and other platform components. Examples include silent data corruption (SDC) tests, power transient stress tools, and platform diagnostics, with opportunities to develop new diagnostics as future hardware capabilities evolve. This role requires close collaboration with hardware architects, firmware enginee

Associate Systems Engineering Support Analyst Company: The Boeing Company Boeing Defense, Space & Security (BDS has an exciting opportunity for an Associate Systems Engineering Analyst (Level 2) for Flight Simulation Labs , located in Berkeley, MO . The Flight Simulation Labs organization has expertise supporting marketing, design, development, integration, test and training objectives for Boeing military aircraft. As a Systems Engineering Analyst, you will be responsible for researching, analyzing, and compiling technical data to optimize system performance throughout the program lifecycle. You will apply systems engineering processes, methodologies, and tools to develop and refine system architectures, functional requirements, and product designs for programs such as T-7, F-15, F-18, and MQ-25. Position Responsibilities Apply systems engineering methodologies to design, develop, and maintain systems, tools, and new product solutions Serves as system administrator for Engineering tools in the Flight Simulation Labs organization Identifies opportunities and implements data analysis and automation including dashboard and reporting for the organization Derives and develops basic architecture, functional requirements, and product designs, ensuring alignment with project objectives Collaborates with cross functional project teams including engineering, IT, cyber, networking, software, customers, and suppliers to achieve organizational goals Engages in continuous improvement initiatives for all Flight Simulation Labs processes and tools This position requires the ability to obtain a U.S. Security Clearance for which the U.S. Government re