Team Lead Issue Receipt Scraps in United States

Base — $160k – $180k | OTE — ~$230k – $255k | Equity — 0.3% | In-person NYC About Datalab Datalab trains models that read documents reliably at scale. The world's most important information is trapped in PDFs, scans, and files that can't easily be parsed, and getting it out correctly matters. From frontier AI labs processing training data to Fortune 500s like Siemens extracting decades of engineering records, Datalab is where businesses turn to when extraction has to be right. We're at an 8-figure run rate with a team of 7. Anthropic is a customer. And we have hundreds more across FAANG, frontier AI labs, healthcare, finance, government, and legal. Our tools, chandra, surya, marker, and lift, have 70,000+ GitHub stars and broad developer mindshare. We're backed by founding members of OpenAI, FAIR, and Hugging Face. Role Overview We're looking for a Founding Customer Success Manager to own the relationship with our enterprise customers after they sign. You'll be accountable for adoption, retention, and growth — making sure customers get real value from our models, stay for the long run, and expand their usage over time. You'll be the face of Datalab for every account you own: their trusted advisor, their first call when something matters, and the person keeping their goals moving forward. You will be the commercial and relationship manager who owns the account strategy after a deal has been signed. You'll orchestrate the right people internally so the customer always feels progress. You'll know the product and the customer's architecture well enough to lead most conversations yourself, and you'll pull in Engineering when an account needs it. We also have a long tail of self-serve customers using our API. Many are strong candidates to expand into enterprise contracts, and you'll own that self-serve → enterprise motion end to end — from spotting high-potential accounts to closing the upgraded contract. This role is ideal for someone who thrives at the intersection of c

About Mixpanel Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see what’s working, diagnose what’s not, and decide what to build next. Learn more at mixpanel.com . About the Delivery Engineer Team As a member of the Delivery Engineer team, you will own the post-sales onboarding and data health for customers. Your goal will be to drive data trust, help embed Mixpanel into our customers’ data stack, and deliver on emerging AI integrations — delivering on the full value of Mixpanel as a self-serve analytics platform. You will work and consult with GTM team members and a diverse array of customers to successfully roll out product analytics to their organization and execute on technical projects and services that delight our customers. About the Role As a Delivery Engineer III, you will be on the front lines with our clients as they integrate Mixpanel into their core product development processes. You will lay the foundation for customers to adopt product analytics and get value from Mixpanel by delivering a world-class, on-time, and value-oriented onboarding experience. With your comprehensive project management knowledge, consultative approach, expertise in the analytics space, and technical knowledge of the modern data stack, you will lead our clients' first experience with Mixpanel as they incorporate product analytics into their data ecosystem as a foundational element. With your deep technical breadth and expertise in the analytics space, you’ll be the expert consultant on all things data and ecosystem. As Mixpanel and our customers continue to iterate on agentic integrations, you’ll own ensuring customers are able to build, assemble context, and integrate AI workflows with Mixpanel. Responsibilities Own onboarding and data health for our strategic and high-value

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Support Engineering Manager on our US Government support team, you’ll own the end-to-end delivery of world-class support for GitLab’s US Government customers. You’ll lead a tight-knit team of support engineers who troubleshoot complex environments and enterprise deployments, and you’ll evolve how we serve this highly regulated customer base so their experience not only meets but exceeds expectations. You’ll be responsible for hiring and developing excellent engineers, building and refining processes, and partnering closely with other Support Engineering Managers and product and engineering teams to e

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Risk Operations Technology Enablement team sits within the Risk Operations org and is responsible for partnering across Risk teams to shape the technical infrastructure that enables us to scale our Risk operations and achieve our dual goals of preventing bad actors from exploiting Stripe’s systems and delivering an exceptional user experience for legitimate users. More specifically, our team partners with Risk product and engineering teams to identify, scope, prioritize, pilot, and roll out technical infrastructure and tooling improvements to protect Stripe and serve our users. From the application of AI to our reviews, to agent diagnostic and resolution tools, to review and support case routing, to our user-facing risk support surfaces, our team’s mandate is expansive and a major lever in both protecting Stripe and its users from risk as well as improving the user experience. What you’ll do You’ll lead and develop a high-performing team of Engineering Program Managers who deliver technical programs with step-change impact for Stripe. You’ll build strong partnerships and operating mechanisms with Risk Engineering and Product, co-develop the strategy for Risk’s technical infrastructure grounded in a deep understanding of the Risk technology stack, and own mission-critical technical processes (e.g., Risk Ops tooling-stack prioritization). Responsibilities Shape and drive alignment on Risk Operations’ technical strategy that enables us

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to to ship AI products. THE ROLE We are looking for an Account Executive to join our dynamic team. This role is a great fit for those with sales experience looking to grow within a high-growth startup environment. As an Account Executive, you will prospect and close new business alongside our founders and Marketing team. You’ll consult with our existing customer base and prospective customers to build meaningful relationships and shape our product and go-to-market roadmaps. RESPONSIBILITIES Help build the foundation and processes for customer-facing teams at Baseten Lead, negotiate, and execute new sales opportunities for Baseten In partnership with the marketing and BDR team, develop a strong sales pipeline to support quarterly and annual sales targets Establish and maintain relationships with key stakeholders within sales accounts Work cross-functionally to improve the customer experience and ensure sales effectiveness REQUIREMENTS 5+ years of sales experience in a SaaS business Experience in selling to technical audiences Experience with developer/machine-learning tooling preferred, but not required Proven ability to close complex sales cycles Proficiency with sales and marketing automation tools Interest in working at an early-stage, fast-paced startup BENEFITS Competitive compensation, including meaningful equity. 100% coverage of medical, dental, and vision insurance for employee and dependents Flexible PTO policy including company wide

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to to ship AI products. THE ROLE We are looking for an Account Executive to join our dynamic team. This role is a great fit for those with sales experience looking to grow within a high-growth startup environment. As an Account Executive, you will prospect and close new business alongside our founders and Marketing team. You’ll consult with our existing customer base and prospective customers to build meaningful relationships and shape our product and go-to-market roadmaps. RESPONSIBILITIES Help build the foundation and processes for customer-facing teams at Baseten Lead, negotiate, and execute new sales opportunities for Baseten In partnership with the marketing and BDR team, develop a strong sales pipeline to support quarterly and annual sales targets Establish and maintain relationships with key stakeholders within sales accounts Work cross-functionally to improve the customer experience and ensure sales effectiveness REQUIREMENTS 1-3 years of sales experience in a SaaS business Experience in selling to technical audiences Experience with developer/machine-learning tooling preferred, but not required Proven ability to close complex sales cycles Proficiency with sales and marketing automation tools Interest in working at an early-stage, fast-paced startup BENEFITS Competitive compensation, including meaningful equity. 100% coverage of medical, dental, and vision insurance for employee and dependents Flexible PTO policy including company wid

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to to ship AI products. THE ROLE We are looking for an Account Executive to join our dynamic team. This role is a great fit for those with sales experience looking to grow within a high-growth startup environment. As an Account Executive, you will prospect and close new business alongside our founders and Marketing team. You’ll consult with our existing customer base and prospective customers to build meaningful relationships and shape our product and go-to-market roadmaps. RESPONSIBILITIES Help build the foundation and processes for customer-facing teams at Baseten Lead, negotiate, and execute new sales opportunities for Baseten In partnership with the marketing and BDR team, develop a strong sales pipeline to support quarterly and annual sales targets Establish and maintain relationships with key stakeholders within sales accounts Work cross-functionally to improve the customer experience and ensure sales effectiveness REQUIREMENTS 5+ years of sales experience in a SaaS business Experience in selling to technical audiences Experience with developer/machine-learning tooling preferred, but not required Proven ability to close complex sales cycles Proficiency with sales and marketing automation tools Interest in working at an early-stage, fast-paced startup BENEFITS Competitive compensation, including meaningful equity. 100% coverage of medical, dental, and vision insurance for employee and dependents Flexible PTO policy including company wide

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to to ship AI products. THE ROLE We are looking for an Account Executive to join our dynamic team. This role is a great fit for those with sales experience looking to grow within a high-growth startup environment. As an Account Executive, you will prospect and close new business alongside our founders and Marketing team. You’ll consult with our existing customer base and prospective customers to build meaningful relationships and shape our product and go-to-market roadmaps. RESPONSIBILITIES Help build the foundation and processes for customer-facing teams at Baseten Lead, negotiate, and execute new sales opportunities for Baseten In partnership with the marketing and BDR team, develop a strong sales pipeline to support quarterly and annual sales targets Establish and maintain relationships with key stakeholders within sales accounts Work cross-functionally to improve the customer experience and ensure sales effectiveness REQUIREMENTS 1-3 years of sales experience in a SaaS business Experience in selling to technical audiences Experience with developer/machine-learning tooling preferred, but not required Proven ability to close complex sales cycles Proficiency with sales and marketing automation tools Interest in working at an early-stage, fast-paced startup BENEFITS Competitive compensation, including meaningful equity. 100% coverage of medical, dental, and vision insurance for employee and dependents Flexible PTO policy including company wid

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to to ship AI products. THE ROLE We’re looking for a high-performing strategic finance professional to join our growing Finance team. This role is ideal for someone with 3 - 4 years of experience across investment banking, venture capital, private equity and/or strategic finance who wants broad exposure to company-building inside a fast-scaling AI infrastructure company. Experience in strategic finance is a plus, but not required. You’ll work closely with Finance leadership and partner cross-functionally across the Finance leadership team. THE RESPONSIBILITIES Support company-wide financial planning, forecasting, and budgeting processes Build and maintain operating and financial models across revenue, infrastructure costs, hiring, and strategic initiatives Help prepare board materials, investor updates, and fundraising analyses Partner with business leaders to evaluate investments, acquisitions, pricing, growth initiatives, and operational tradeoffs Analyze consumption and infrastructure metrics including ARR, gross margin, usage trends, retention, and efficiency metrics Drive ad hoc strategic projects including market analysis and scenario planning Improve financial reporting processes, dashboards, and operational rigor as the company scales Act as key data and modeling lead on reporting and analysis Assist with finance operations, procurement, and vendor management as needed Work cross-functionally to turn ambiguous business questions into

Drata is building the trust layer between great companies - automating compliance, managing risk, and helping organizations prove trust continuously as they scale. We're Dratanauts: a global crew of 600+ professionals united by a culture that rewards integrity, ownership, and raising the bar, no matter where in the world we're working from. Why Join the Drata Team? At Drata, you're not maintaining legacy compliance software - you're building the agentic AI platform defining what trust looks like for the next generation of companies. Here's what makes the work itself worth showing up for: Problems without a playbook: You'll work at the edge of AI and security, building agentic governance, continuous compliance, and real-time trust verification to solve problems that don't have an established answer yet. You're writing it as you go. Real ownership, not just process: Our values center on owning outcomes and raising the bar, not checking boxes. You're expected to have opinions and back them. A seat at the table: Your perspective is unique and valued. Open debate and diverse viewpoints are built into how decisions actually get made here, at every level. Growth at rocketship speed: Drata is scaling fast, which means scope grows fast too. High performers get more ownership, visibility, and experience. A crew, not just coworkers: Dratanauts consistently describe a "come as you are" culture with sharp, curious people—the kind of team that makes hard problems genuinely fun to solve. See what they say here and follow us on LinkedIn for company news, employee stories, and career updates. Job Summary: Drata is looking for a Head of Product, Assurance to lead product strategy, execution, and team development for significant product lines at Drata – Trust Center & AI Questionnaire Assistance. This is a high-impact leadership role with end-to-end ownership of product vision, roadmap, customer outcomes, and business performance for a core area of the company. You will partner cl

Drata is building the trust layer between great companies - automating compliance, managing risk, and helping organizations prove trust continuously as they scale. We're Dratanauts: a global crew of 600+ professionals united by a culture that rewards integrity, ownership, and raising the bar, no matter where in the world we're working from. Why Join the Drata Team? At Drata, you're not maintaining legacy compliance software - you're building the agentic AI platform defining what trust looks like for the next generation of companies. Here's what makes the work itself worth showing up for: Problems without a playbook: You'll work at the edge of AI and security, building agentic governance, continuous compliance, and real-time trust verification to solve problems that don't have an established answer yet. You're writing it as you go. Real ownership, not just process: Our values center on owning outcomes and raising the bar, not checking boxes. You're expected to have opinions and back them. A seat at the table: Your perspective is unique and valued. Open debate and diverse viewpoints are built into how decisions actually get made here, at every level. Growth at rocketship speed: Drata is scaling fast, which means scope grows fast too. High performers get more ownership, visibility, and experience. A crew, not just coworkers: Dratanauts consistently describe a "come as you are" culture with sharp, curious people—the kind of team that makes hard problems genuinely fun to solve. See what they say here and follow us on LinkedIn for company news, employee stories, and career updates. Job Summary: We are seeking a Senior Director of Demand Generation to lead the strategy, execution, and performance of our demand engine. This role owns pipeline creation across digital, integrated campaigns and account based programs and is responsible for building a high-performing demand generation system that supports global pipeline generation. You will be a hands-on leader who actively bu

Drata is building the trust layer between great companies - automating compliance, managing risk, and helping organizations prove trust continuously as they scale. We're Dratanauts: a global crew of 600+ professionals united by a culture that rewards integrity, ownership, and raising the bar, no matter where in the world we're working from. Why Join the Drata Team? At Drata, you're not maintaining legacy compliance software - you're building the agentic AI platform defining what trust looks like for the next generation of companies. Here's what makes the work itself worth showing up for: Problems without a playbook: You'll work at the edge of AI and security, building agentic governance, continuous compliance, and real-time trust verification to solve problems that don't have an established answer yet. You're writing it as you go. Real ownership, not just process: Our values center on owning outcomes and raising the bar, not checking boxes. You're expected to have opinions and back them. A seat at the table: Your perspective is unique and valued. Open debate and diverse viewpoints are built into how decisions actually get made here, at every level. Growth at rocketship speed: Drata is scaling fast, which means scope grows fast too. High performers get more ownership, visibility, and experience. A crew, not just coworkers: Dratanauts consistently describe a "come as you are" culture with sharp, curious people—the kind of team that makes hard problems genuinely fun to solve. See what they say here and follow us on LinkedIn for company news, employee stories, and career updates. Job Summary: The Platform “Senior Software Engineer” will help lead the platform development by making architecture decisions to ensure we're building clean, maintainable, and beautiful applications. This person is responsible for maintaining, expanding, and scaling our platform systems that SCALE our Application Development team. Your “customer” is not Drata’s normal users, it’s developers bot

Drata is building the trust layer between great companies - automating compliance, managing risk, and helping organizations prove trust continuously as they scale. We're Dratanauts: a global crew of 600+ professionals united by a culture that rewards integrity, ownership, and raising the bar, no matter where in the world we're working from. Why Join the Drata Team? At Drata, you're not maintaining legacy compliance software - you're building the agentic AI platform defining what trust looks like for the next generation of companies. Here's what makes the work itself worth showing up for: Problems without a playbook: You'll work at the edge of AI and security, building agentic governance, continuous compliance, and real-time trust verification to solve problems that don't have an established answer yet. You're writing it as you go. Real ownership, not just process: Our values center on owning outcomes and raising the bar, not checking boxes. You're expected to have opinions and back them. A seat at the table: Your perspective is unique and valued. Open debate and diverse viewpoints are built into how decisions actually get made here, at every level. Growth at rocketship speed: Drata is scaling fast, which means scope grows fast too. High performers get more ownership, visibility, and experience. A crew, not just coworkers: Dratanauts consistently describe a "come as you are" culture with sharp, curious people—the kind of team that makes hard problems genuinely fun to solve. See what they say here and follow us on LinkedIn for company news, employee stories, and career updates. Job Summary: The Senior Software Engineer II helps lead the platform development by making architecture decisions to ensure we're building clean, maintainable, and beautiful applications. This person is responsible for maintaining, expanding, and scaling our APIs that power our web applications. They develop specifications for moderately complex software programming applications and modify/main

Drata is building the trust layer between great companies - automating compliance, managing risk, and helping organizations prove trust continuously as they scale. We're Dratanauts: a global crew of 600+ professionals united by a culture that rewards integrity, ownership, and raising the bar, no matter where in the world we're working from. Why Join the Drata Team? At Drata, you're not maintaining legacy compliance software - you're building the agentic AI platform defining what trust looks like for the next generation of companies. Here's what makes the work itself worth showing up for: Problems without a playbook: You'll work at the edge of AI and security, building agentic governance, continuous compliance, and real-time trust verification to solve problems that don't have an established answer yet. You're writing it as you go. Real ownership, not just process: Our values center on owning outcomes and raising the bar, not checking boxes. You're expected to have opinions and back them. A seat at the table: Your perspective is unique and valued. Open debate and diverse viewpoints are built into how decisions actually get made here, at every level. Growth at rocketship speed: Drata is scaling fast, which means scope grows fast too. High performers get more ownership, visibility, and experience. A crew, not just coworkers: Dratanauts consistently describe a "come as you are" culture with sharp, curious people—the kind of team that makes hard problems genuinely fun to solve. See what they say here and follow us on LinkedIn for company news, employee stories, and career updates. Job Summary: The Senior Platform Engineer II, AI Tooling on the Developer Experience Team (part of Foundation Engineering group) will lead the design and delivery of the internal AI platform that makes Drata's engineers more efficient - the tools, agents, and integrations that turn AI coding agents (and the rest of the AI dev stack) into a paved road for everyday engineering work. This is not a

About Us Small businesses are the backbone of the US economy, comprising almost half of the GDP and the private workforce. Yet, big banks don’t provide the access, assistance and modern tools that owners need to successfully grow their business. We started Novo to challenge the status quo—we’re on a mission to increase the GDP of the modern entrepreneur by creating the go-to banking platform for small businesses (SMBs). Novo is flipping the script of the banking world, and we’re excited to lead the small business banking revolution. At Novo, we’re here to help entrepreneurs, freelancers, startups and SMBs achieve their financial goals by empowering them with an operating system that makes business banking as easy as iOS. We developed modern bank accounts and tools to help to save time and increase cash flow. Our unique product integrations enable easy access to tracking payments, transferring money internationally, managing business transactions and more. We’ve made a big impact in a short amount of time, helping thousands of organizations access powerfully simple business banking. Why Novo? • Novo is a rapidly growing series B fintech startup with a mission-driven team that’s passionate about helping every small business in America • Positive, inclusive, supportive culture cheering you on your journey • We work with very new technologies and architecture patterns • Offices in NYC and India Role Summary The Senior Manager, Customer Support & Success is the strategic owner of Novo's most critical 1:1 customer touchpoints - from complex escalations and collections recovery to a proactive customer success motion you’ll get to build from scratch. This is a player-coach role: you will lead a small, high-performing team while staying close to the work yourself. You will operate with significant autonomy, bring consistency and customer obsession, and shape what this function looks like two to three years from now. About the Role Escalations & Collections — Raise th