Team Lead Issue Receipt Scraps in United States

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The Community Support org handles tens of millions of interactions yearly, engaging with Airbnb customers by phone, messaging, chat, or social media channels. The group handles hundreds of issues across categories including Cancellations, Account Issues, Refunds, Payments, Reservations, Extenuating Circumstances, Booking & Listing issues, Safety & Claims. The organization is globally distributed with offices in San Francisco, Dublin, Montreal, Seattle, Singapore, Manila, Gurgaon and an extensive partner network serving all regions. The Difference You Will Make: We are looking for a seasoned Forecasting and Demand Planning Analyst on our Community Support (CS) team. This individual is responsible for demand forecasting and long-term planning across multi-channel contact center operations for our Global Operations team. This role ensures the organization has the right resources, at the right time, with the right skills to meet service level objectives while optimizing cost and productivity. The role combines planning, advanced analytics and business partnership to drive scalable, data-driven workforce decisions in a complex, fast-changing environment. A Typical Day: Demand Forecasting & Statistical Modeling Own short-term, mid-term, and long-term demand forecasting across all Global Operations teams and channels (phone, messaging, email, back-office etc.). Design, develop, and maintain statistically robust demand forecasting models using time series and machine learning techniques (e.g., exponential smoothing, ARIMA, regression-based models etc.). Perform trend

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. NOTE: This position is US - Remote Eligible, but includes monthly in-person working sessions at the San Francisco Airbnb office. The Community You Will Join: Research has been part of Airbnb from the beginning, ever since Paul Graham told the Airbnb founders, "go to your users." As designers, the founders embraced this advice and got on a plane to meet with Airbnb hosts that very weekend. Since those early days, the value of research has been baked into Airbnb’s product culture. The Difference You Will Make: We're building our newest incubation work stream, and we're looking for a Staff UX Researcher who is equally strong in qualitative and quantitative methods. You'll be one of the first researchers on the ground for a 0-to-1 effort, which means the questions aren't defined yet, the roadmap will change, and your research will shape both. You'll know when to run fast to unblock a decision and when to go deep to get it right, while bringing senior stakeholders along the way. A Typical Day: Own end-to-end research for new incubation areas, from framing the questions to landing the recommendations. Utilize appropriate qualitative and quantitative methods to deliver fast, actionable insights. Triangulate across data sources and past learnings to get to the right signals in an ambiguous, fast-moving space. Balance speed and rigor: deliver quick reads when the team needs to move, and deeper studies when a decision warrants it, without sacrificing quality. Partner closely with cross-functional teams including Product, Design, Business Operations, and Data Science to shape strategy from research insights. C

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Machine Learning and Artificial Intelligence are at the heart of the Airbnb product. From Trust to Payments, and from Customer Service to Marketing we rely on ML to ensure that guests and hosts have the best possible experience with Airbnb. The CS AI product team is responsible for driving CSxAI (Customer Support x Artificial Intelligence) initiatives by adopting the Generative AI technologies to enable an intelligent, scalable and exceptional service experience. The team develops and enhances various AI models, ML services and tools including LLM fine-tuning, alignment and optimization, RAG/Search, LLM evaluation and testing automation, feedback-based learning and guardrail for a wide range of applications in Airbnb. What you will do: As a principal machine learning engineer, you will be responsible for fine-tuning state-of-the-art LLMs for diverse use cases while optimizing models for high-performance deployment on Airbnb’s ML Infrastructure. You will partner with product managers, software engineers, data scientists and operation teams to brainstorm, design and develop AI products such as AI Assistant, Autonomous agent, recommendation, travel planning, and many more products that make meaningful

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join Our Product Managers imagine the ideal experience for our community and work backwards, creating innovative products that delight guests. They deeply understand user needs and translate these into strategies that combine strong product thinking with deep research. They partner with talented cross-functional teams across Engineering, Design, Analytics, Data Science, Finance, and Payments, leading teams to execute a shared vision. Critically, they work alongside platform product teams who build the underlying capabilities — knowing when to own, when to collaborate, and when to hand off. You will be joining the Wallet team, working closely with Payments, Design, Engineering, Finance, Analytics, Trust & Safety, and our broader Guest Experience organization to build the financial home for every Airbnb guest. The Difference You Will Make We are seeking an exceptional product marketing leader to define and build Wallet — Airbnb's new financial hub for guests. Wallet will transform how guests manage their financial relationship with Airbnb, bringing together payment methods, stored value, credits, and spending features into one trusted, engaging place that guests return to between trips — not just at checkout. You will drive the product vision and roadmap for Wallet end-to-end: from the core financial hub experience through to its integration with Payments and Checkout. The ideal candidate brings deep experience building consumer financial products, understands the payments ecosystem, and has the checkout and conversion instincts to reduce friction at the moment of booking. Success in th

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Airbnb’s mission is to create a world where people can Belong Anywhere. As we work to achieve that mission, we’re building world-class learning experiences for our technical teams. We’re looking for an exceptional and creative individual inspired to deliver innovative learning experiences that have tremendous organizational impact. The Difference You Will Make: The Staff Program Manager, Technical Education will play a key role in executing various technical learning programs including our Engineering Education programs that currently focus on AI Education, and other engineering and data education programming. Our focus is on impact and experimentation, creating world-class programs that enable technical excellence. We’re employing best practices from learning science and using measurement to iterate on learning experiences. The ideal candidate is confident in their ability to develop scalable learning experiences that drive overall growth and development for our technical audience. We are looking for someone who has the ability to synthesize a range of concepts into unified experiences, stay up to date in a rapidly shifting technical ecosystem, establish systems and processes, and deliver top notch program management. A Typical Day: Collaborate on and develop program strategy for various technical programs, including AI Enablement, AI Education, Machine Learning Education, Data Education, Engineering Education with internal SMEs and other Technical Learning & Development team members Design, create content, and project manage in-person and virtual technical learning

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Passport & Commerce builds the trusted account and commerce foundation that lets anyone, anywhere, become part of the Airbnb community — from their first sign-up, through the profile and connections they build, to every booking and business transaction along the way. We're a newly formed org within Guest & Host that brings together identity, account, and commerce foundations under one roof. Our mission is to move Airbnb beyond the transaction — building a world where accounts create trust, value sticks, and what our community earns travels with them, and their businesses, wherever they go. You'll work closely with Payments and Wallet engineering, Identity & Privacy, Profile & Community, and Guest & Host product, design, and data science partners as we stand up this team's roadmap and technical foundations. The Difference You Will Make: As a Staff Software Engineer on the Passport team, you will be a key architect behind the next generation of our account platform, directly influencing how millions of guests and hosts experience Airbnb. You'll set technical direction for how account state, eligibility, and entitlements are computed, stored, and served at scale across every surface where a guest or host interacts with Airbnb. Success in this role looks like a Passport platform that is reliable and extensible enough to support new programs and partner integrations without re-architecture — measured through service reliability (uptime, latency, correctness of entitlement calculations), the speed at which new offerings can launch, and adoption of your platform by othe

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: We are looking for an expert leader to join our community as the Staff Payments Advanced Analytics. In this capacity, you will be a vital driver in executing the strategic vision for Airbnb's global Payments operations. As a key data thought partner, you will streamline integrated, data-informed decision-making across the Payments Platform, Product, and Operations teams. Our organization is dedicated to achieving operational excellence and enhancing the Guest and Host experience through a rigorous culture of problem-solving fueled by data and research. You will embed quantitative measurement into our user journeys and product processes, establishing objective indicators for success. Collaborating with a cross-functional team of engineers and finance partners, you will oversee the technical details of fund processing, including collection, reconciliation, and settlement systems. Your expertise in building relationships and framing narratives will be essential as you influence stakeholders at every level to drive global process improvements and optimize our payments data landscape. The Difference You Will Make: Act as a vital data thought partner to leadership, delivering actionable insights and recommendations that empower integrated, data-informed decision-making across the organization. Champion day-to-day analytics while architecting scalable reporting platforms to enhance the efficacy of our payments ecosystem. Pinpoint frictions in the user journey to optimize experiences for our global Guest, Host, and agent communities through rigorous problem-solving. Solve complex domain cha

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Our mission at Marketing Technology is to provide a state-of-the-art platform and measurement capabilities to enable marketing and product teams to engage with our customers effectively. Every day, millions of Airbnb customers are reached via our streamlined platform over comprehensive marketing channels such as Email, Push, SMS, Google Ads, Facebook Ads etc. We deliver substantial business impact by enabling numerous stakeholders across the company, including Marketing (Brand and Performance), Guest, Host, Airbnb Org, Policy, and more. The Difference You Will Make: As a Senior Staff Software Engineer on the Content Platform team, you'll set the technical direction for the org's transformation into an AI-driven system that turns a marketing brief into a fully realized campaign in minutes, not months. You'll own the technical strategy across a complex, multi-team surface area spanning a CMS platform, no-code authoring tools, rendering infrastructure, and an emerging agentic layer, all operating at a scale where the content produced is consumed by millions of Airbnb users daily. You will partner with engineering leadership, product, design, and marketing stakeholders across the company to define multi-year technical strategy, resolve the org's hardest cross-team technical challenges, and raise the bar for engineering excellence across Marketing Technology. A Typical Day: As a Senior Staff Software Engineer on Content Platform, you will: Define and drive technical vision and strategy for the Content Platform org, ensuring architectural decisions scale across teams and ali

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world's largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. What you'll do We're looking for an experienced writer to develop data-backed theses and original content pieces around emerging technologies and market trends. In this role, you'll collaborate closely with contributors across the product marketing, product, engineering, and demand generation teams to produce compelling content that engages and informs our audience. This is a unique opportunity for a collaborative writer who excels at translating complex concepts in fintech, B2B technology, AI, and crypto into accessible insights. Responsibilities • Own 3–4 focus areas across industries, emerging technologies, and Stripe product pillars, working closely with product marketing to ensure that our content reflects the latest news and product enhancements • Coordinate with the demand generation team to identify opportunities for new editorial series and research agendas • Pioneer new content formats for Stripe, including short-form content and multimedia projects that grow our audience • Partner with the data science team and third-party agencies to surface relevant insights for existing and potential customers • Ensure consistency and tone in messaging across Stripe channels, including blogs, guides, reports, and social-native content • Manage a pipeline of content, ensuring clear communication and visibility across the organization Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these re

Note: if you are an intern, new grad, staff, frontend or fullstack applicant, please do not apply using this link and visit our jobs page for those specific postings. Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies — from the world's largest enterprises to the most ambitious startups — use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the Organization Payments and Risk Sub-orgs: Link and OCS, Payments Acceptance, Risk The Payments organization focuses on developing products and platforms that enable users to accept payments from customers efficiently. This includes building APIs for processing payments, enabling regional, non-card payment options, and extending Stripe's capabilities to make it easy for businesses to accept in-person payments. Optimized Checkout and Link teams work to create best-in-class checkout experiences that enhance customer satisfaction and drive merchant conversion rates. The Risk Engineering team develops products that minimize financial and regulatory risks while ensuring a seamless user experience, thereby safeguarding Stripe's brand and financial stability. Team Matching: Exact team matching for one of the sub-teams will begin during final stages. Please note we may also consider you for different orgs based on your experience, location, etc. What you'll do We're looking for backend engineers who want to make an impact on managing money at a global scale with a passion for building ergonomic APIs. Our team collaborates with many cross-functional teams — from Infrastructure to Product — to deliver innovative solutions that address evolving user needs. Responsibilities

About Taskrabbit: Taskrabbit is a marketplace platform that conveniently connects people with Taskers to handle everyday home to-do’s, such as furniture assembly, handyman work, moving help, and much more. At Taskrabbit, we want to transform lives one task at a time. As a company we celebrate innovation, inclusion and hard work. Our culture is collaborative, pragmatic, and fast-paced. We’re looking for talented, entrepreneurially minded and data-driven people who also have a passion for helping people do what they love. Together with IKEA, we’re creating more opportunities for people to earn a consistent, meaningful income on their own terms by building lasting relationships with clients in communities around the world. Taskrabbit is a hybrid company with employees distributed across the US and EU and a Built In — Best Places to Work (2022, 2023, 2024, 2025) continually ranked across multiple national and regional categories. Join us at Taskrabbit, where your work will be meaningful, your ideas valued, and your potential unleashed! This role operates on a hybrid schedule requiring two days of in-office collaboration per week. About the Role Reporting to the Infrastructure Director of Engineering, you are a pragmatic security leader who acts as a business enabler rather than a gatekeeper. You thrive in a high-velocity, non-regulated environment where you must define "what good looks like" from scratch and drive security progress with a blend of strong planning skills and strong cross-functional partnerships. You are a technical player-coach who manages the "how" behind engineering initiatives, providing direct guidance to a lean team which needs to navigate trade-offs between quality, depth, and delivery volume. You are just as comfortable planning core initiatives as you are writing a proposal for security program improvements. You have a proven track record of leading a team to achieve compliance with a security framework from scratch (e.g., CIS, SOC2, P

About Taskrabbit: Taskrabbit is a marketplace platform that conveniently connects people with Taskers to handle everyday home to-do’s, such as furniture assembly, handyman work, moving help, and much more. At Taskrabbit, we want to transform lives one task at a time. As a company we celebrate innovation, inclusion and hard work. Our culture is collaborative, pragmatic, and fast-paced. We’re looking for talented, entrepreneurially minded and data-driven people who also have a passion for helping people do what they love. Together with IKEA, we’re creating more opportunities for people to earn a consistent, meaningful income on their own terms by building lasting relationships with clients in communities around the world. Taskrabbit is a hybrid company with employees distributed across the US and EU and a Built In — Best Places to Work (2022, 2023, 2024, 2025) continually ranked across multiple national and regional categories. Join us at Taskrabbit, where your work will be meaningful, your ideas valued, and your potential unleashed! Prior to applying please note: W e are currently unable to provide visa sponsorship for this position (including H-1B, OPT, or other employment-based visas). Candidates must be legally authorized to work in the United States without employer sponsorship now or in the future. This role is hybrid requiring 2 days in office at our San Francisco hub every Tuesday & Wednesday (located at 130 Sutter St). About the Role: We're seeking a Senior Software Engineer to join our Post-Booking team, someone who doesn't just build, but raises the quality bar across our entire ecosystem. You'll be instrumental in shaping the consumer experience following the initial booking process. Your work will focus on building new features to improve the customer experience through high-performance Node.js services and AI-driven enhancements, as well as critical replatforming work to modernize our microservice infrastructure. Key Responsibil

About Taskrabbit: Taskrabbit is a marketplace platform that conveniently connects people with Taskers to handle everyday home to-do’s, such as furniture assembly, handyman work, moving help, and much more. At Taskrabbit, we want to transform lives one task at a time. As a company we celebrate innovation, inclusion and hard work. Our culture is collaborative, pragmatic, and fast-paced. We’re looking for talented, entrepreneurially minded and data-driven people who also have a passion for helping people do what they love. Together with IKEA, we’re creating more opportunities for people to earn a consistent, meaningful income on their own terms by building lasting relationships with clients in communities around the world. Taskrabbit is a hybrid company with employees distributed across the US and EU and a Built In — Best Places to Work (2022, 2023, 2024, 2025) continually ranked across multiple national and regional categories. Join us at Taskrabbit, where your work will be meaningful, your ideas valued, and your potential unleashed! Prior to applying please note: W e are currently unable to provide visa sponsorship for this position (including H-1B, OPT, F1, CPT or other employment-based visas). Candidates must be legally authorized to work in the United States without employer sponsorship now or in the future. This role is hybrid requiring 2 days in office at our San Francisco hub every Tuesday & Wednesday (located at 130 Sutter St, San Francisco, CA). About the Role Data Science plays a crucial role in driving impact at Taskrabbit. As a member of the team, you will help drive our business strategy forward through predictive insights. We are seeking a highly skilled and motivated Staff Data Scientist to join us, working closely with cross-functional teams from product, finance, engineering, risk and operations to provide data-driven insights and solutions that enhance our products and accelerate growth while minimizing marketplace losses.

About Taskrabbit: Taskrabbit is a marketplace platform that conveniently connects people with Taskers to handle everyday home to-do’s, such as furniture assembly, handyman work, moving help, and much more. At Taskrabbit, we want to transform lives one task at a time. As a company we celebrate innovation, inclusion and hard work. Our culture is collaborative, pragmatic, and fast-paced. We’re looking for talented, entrepreneurially minded and data-driven people who also have a passion for helping people do what they love. Together with IKEA, we’re creating more opportunities for people to earn a consistent, meaningful income on their own terms by building lasting relationships with clients in communities around the world. Taskrabbit is a hybrid company with employees distributed across the US and EU and a Built In — Best Places to Work (2022, 2023, 2024, 2025) continually ranked across multiple national and regional categories. Join us at Taskrabbit, where your work will be meaningful, your ideas valued, and your potential unleashed! This is a hybrid role that will require two days in-office each week on Tuesdays and Wednesdays at our SF location on 130 Sutter Street. About the Role Every business function at Taskrabbit — Marketing, Customer Support, Finance, Operations — is a "customer" with real workflows, real data, and real friction. Your job is to embed with them, scope their use cases, and build the Claude-powered agent, automation, or tool that solves them. This is an internal-facing role — there is no external customer or product work. Reporting to the Director of AI Strategy and Enablement, you'll operate the way an FDE operates at a high-growth AI company: full ownership of a deployment from discovery through production and direct accountability for whether what you ship actually changes a metric. In most cases you'll own a build end-to-end solo; in some functions you may partner with that team's own subject-matter expert to pair domain depth with

Who Are We? Postman is the world’s leading API platform, used by more than 45 million+ developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration—enabling users to create better APIs, faster. The company is headquartered in San Francisco and has offices in Boston, New York, Austin, Tokyo, London, and Bangalore - where Postman was founded. Postman is privately held, with funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Learn more at postman.com or connect with Postman on X via @getpostman. P.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture and our vision at Postman. ** Please note that we're requiring in-office. The team is based in Austin, TX -- remote is not an option** What You’ll Do Design, develop, and maintain software using modern languages. Collaborate with cross-functional teams to define, design, and ship new features. Troubleshoot and resolve complex technical issues across various programming languages and technologies. Engage with customers to gather feedback, understand their needs, and provide technical support when required. Mentor and guide other engineers, promoting best practices in software development. Participate in code reviews to ensure high-quality code and maintainable systems. Stay current with industry trends and emerging technologies, integrating them into our products where applicable. Contribute to the overall architecture and technical strategy of the company. About You 5+ years of experience in software development, preferably in a startup environment. Proficient in Typescript, and/or Python, Java, Go, C#, or PHP Strong technical skills and experience working with developer tools and APIs. Profi