Team Lead in San Francisco

About the Team Consumer Monetization builds the experiences and systems that power how customers purchase and pay for OpenAI products. Our scope spans purchasing flows, payments, subscriptions, and billing, along with the shared capabilities that support new products, offers, and distribution channels. We own both customer-facing experiences and the underlying platforms that power them. We partner closely with Product, Design, Growth, Data Science, and engineering teams across OpenAI to make purchasing effective and reliable, and new offerings easier to launch and monetize. About the Role We’re looking for experienced Staff+ engineers to evolve the payments, billing, and subscription capabilities that support OpenAI’s growing product portfolio. You’ll tackle problems where correctness, reliability, and flexibility are essential: supporting new billing requirements, managing the billing lifecycle, synchronizing state across internal systems and external providers, and enabling new products and commercial models. Your work may span several areas based on your expertise and team priorities: Billing and monetization capabilities: Extend billing capabilities and improve integrations and state consistency across systems to support new products and business models. Subscriptions: Orchestrate purchases, renewals, plan changes, cancellations, and recovery, ensuring customers are charged correctly and receive the right benefits. Payments: Expand payment capabilities through processor integrations, routing, and broader payment-method coverage. Risk and integrity: Partner with risk and integrity teams to integrate controls into purchasing flows, reducing abuse while protecting legitimate customer experiences. You’ll help set technical direction while remaining hands-on in implementation and delivery. This is an opportunity to solve complex engineering problems at scale, connect architecture decisions to customer and business outcomes, and help other engineers take on broader ow

About the Team The Technology Vertical team builds within Core Products. The team’s mission is to transform every major function in a technology company with AI to drive higher economic output, while people remain owners of the outcomes: setting intent, applying judgment and craft, directing iteration, and owning the result. About the Role As a Product Manager on the Technology Vertical team, you will shape how knowledge workers use AI in their daily work. You’ll craft enterprise products at the intersection of novel research capabilities and genuine enterprise needs, driving the full feedback loop from research, to product, to OpenAI’s own enterprise functions, to the broader Technology Vertical. This role is based in San Francisco, CA. We use a hybrid work model of three days in the office per week and offer relocation assistance to new employees. In this role, you will: Own the product roadmap for a line of business within tech verticals, using OpenAI’s organization to test, refine, and scale new workflows. Develop the ecosystem strategy across technology partners in your line of business You might thrive in this role if you: Have built enterprise products for non-developer knowledge workers and understand the needs of both individual contributors and organizational buyers. Can turn complex workflows, integrations, and permission requirements into clear product decisions. Are comfortable developing a strategy while working closely with engineers, customers, and cross-functional partners to ship and learn. Bring strong judgment about which vertical-specific needs should become reusable capabilities across a broader product. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and

About the Team OpenAI’s IT organization supports the mission of deploying artificial general intelligence (AGI) for the benefit of all. Our team is committed to providing seamless technological support and solutions to ensure that all OpenAI employees are well-equipped and connected. This enables them to contribute effectively towards our AI research, corporate operations and product initiatives. About the Role As an ITAV Operations Engineer at OpenAI, you will administer and troubleshoot conference room AV, video conferencing, background music, digital signage, and other ITAV-owned systems. You will serve as the technical bridge between our support vendors and ITAV Engineering, resolving escalations that require internal access, administrative permissions, or deeper technical investigation. You will maintain reliable configurations, execute changes using established standards, and turn recurring issues into improvements to systems, documentation, and automation This is an in-office role and will require 5 days a week in our San Francisco office. Travel 30% of the time to support ITAV systems, technical changes, and operational readiness. International travel is required. In this role, you will: Set up, configure, administer, and maintain conference room AV, video conferencing, background music, digital signage, and other ITAV-owned systems. Resolve vendor escalations that require internal administrative access or technical expertise, owning diagnosis, remediation, and verification of service restoration. Manage assigned ITAV installation and commissioning scope for office builds, refreshes, and moves, adds, and changes using established standards, and verify that completed systems are ready for ongoing operation. Serve as the technical bridge between vendors and ITAV Engineering, providing clear diagnostic evidence and escalating issues that require changes to system designs or engineering standards. Execute software updates, configuration changes, equipment replac

About the Team At OpenAI, our User Operations team safeguards our products and users from legal risk, regulatory non-compliance, fraud, and abuse. The team operates at the intersection of operations, compliance, and user trust, embedded within the broader User Operations organization and collaborating cross-functionally with Legal, Governance Risk & Compliance, Policy and Engineering. We support a global and diverse user base across OpenAI’s suite of product offerings, and developer tools by managing sensitive inbound tickets, regulatory obligations, and escalations. Every user-facing action is grounded in our commitment to legal integrity, ethical practice, and regulatory excellence. About the Role We are seeking an independent, adaptive, and operations-minded Regulatory Operations Analyst to help scale and evolve OpenAI’s global regulatory and compliance operations from San Francisco. This role focuses on complex regulatory operations, including work under the EU Digital Services Act (DSA) and EU AI Act, as well as regulatory inquiries and complaints across the Americas, and Asia-Pacific. You’ll manage sensitive cases independently, exercise sound judgment on escalations, and work closely with Legal Counsel, Governance, Risk and Compliance (GRC), and other cross-functional partners. You’ll also bring a working understanding of privacy and intellectual property matters so you can recognize and escalate related issues when needed. Beyond frontline casework, you’ll help shape the documentation, workflows, tooling, and automation that support safe, scalable and regulatory and legal compliance operations. This role is essential to building scalable, high-integrity operations that protect user rights, meet our obligations under emerging and current regulations. You’ll also contribute to multi-phase transitions and automation efforts that support our long-term operational model. Please note: This role may involve exposure to sensitive or concerning content, including

About the Team The Intelligence & Investigations Engineering team builds systems that detect, analyze, and disrupt abuse across OpenAI’s products. We partner closely with the Child Safety team and cross-functional groups to protect users while advancing OpenAI’s goal of developing AI that benefits everyone. About the Role As a Fullstack Engineer focused on child safety, you’ll build data-intensive, AI-powered applications and infrastructure that enable operators and investigators to work effectively and responsibly. You’ll adapt quickly in ambiguous, fast-moving environments to deliver well-crafted, reliable tooling for high-severity safety work. *Candidates should understand this role involves exposure to sensitive and egregious content. In this role, you will: 4+ years of experience as a software engineer Prototype, build, and maintain intelligence systems that detect, triage, and enable efficient human review of possible high severity harm Work hand in hand with operators and investigators, designing and delivering systems that enable them to do their work faster, more accurately, and more safely. Develop across the stack: UIs, services, pipelines, and anything else required to solve the problems we face. Interact with partners across Product Policy, Platform Integrity, Safety Systems, and Research Contribute to the team’s technical strategy, especially for child safety related tools and systems Report on impact in a data-driven fashion You might thrive in this role if you: Have a strong software engineering foundation and enjoy owning systems end-to-end—from infrastructure and data ingestion to frontend tooling Are energized by working at the frontier of AI capabilities, integrating new models and APIs into practical systems Have experience building and operating large-scale data pipelines or search/retrieval systems Are proficient in Python and/or TypeScript, and familiar with tools like Spark, Kafka, Flink, data warehouses, and SQL Take a product-minded ap

About the Team OpenAI Finance helps ensure the organization is set up for success in pursuit of its mission of ensuring that artificial general intelligence benefits all of humanity. Within Finance, the Revenue Accounting, Technical team partners with Product, Strategic Partnerships, Business Development, Growth, Legal, Deal Desk, GTM, Strategic Finance, Revenue Accounting, and Finance Systems to enable scalable, operationally sound monetization. We advise on commercial and contract design, establish clear accounting positions under ASC 606, and translate those conclusions into repeatable processes, systems, controls, and reporting. About the Role We’re looking for a Manager of Revenue Accounting, Technical to drive the end-to-end technical revenue and operational workstream for OpenAI’s strategic commercial deals—from early structuring and deal-desk review through contracting, launch, and ongoing governance. Reporting to the Head of Revenue Accounting, Technical, you will serve as a key revenue advisor for complex and non-standard strategic deals, translating commercial objectives into revenue models that are economically sound, accounting-compliant, and operationally executable. You will partner with senior team members on the most novel or high-risk matters across strategic collaborations, cloud marketplaces, platform and distribution deals, licensing and revenue-share models, joint go-to-market initiatives, research collaborations, and other emerging commercial structures. You will engage from the earliest stages of a deal to shape economics, pricing, commercial terms, contract language, and product design; define the supporting data, billing, settlement, reporting, systems, controls, and revenue-recognition model; and drive cross-functional readiness through launch. After launch, you will help govern amendments, monitor whether the model is operating as intended, resolve execution issues, and evolve the approach as the partnership or business model changes. Thi

About the Team Life sciences is one of the clearest areas where advances in intelligence can meaningfully benefit the world at large. The OpenAI Life Sciences team works at the intersection of advancing frontier life sciences model capabilities and building products to help scientists accelerate their research and leverage the full potential of AI for scientific work. Rosalind Workbench brings together the scientific tools, data sources, interactive biology file viewers and core life sciences workflows into a central environment to help scientists investigate questions, design experiments, analyze results, and advance discovery. Rosalind Workbench can be used with any OpenAI model, including GPT-Rosalind--our dedicated life sciences model, which combines frontier reasoning with specialized tool orchestration across medicinal chemistry, genomics, wet-lab assistance, and other scientific applications. Our long term vision is for teams of agents to work together across these domains, giving researchers access to broader expertise and the ability to pursue more ambitious scientific questions. About the Role We’re looking for a Product Manager to shape Rosalind Workbench for life sciences. You will own product strategy and execution, working directly with researchers in academic labs, biotech, and pharma to understand where AI can meaningfully improve their work. You’ll partner with engineering, research, design, and customer-facing teams to turn emerging capabilities into intuitive products that scientists return to. This role calls for strong product judgment, depth in life sciences, and the ability to move from an ambiguous research problem to a focused, shippable experience. In this role, you will have the opportunity to define the future of AI guided scientific discovery and build the capabilities and tools that help advance the scientific frontier for researchers and help increase the accessibility of model intelligence for scientific use. This is a chance to shape

About the Team The Plugin Ecosystem team builds the platform and product experiences that let people extend ChatGPT and Codex. We work on plugins, skills, connectors, interactive apps, and open standards like the Model Context Protocol (MCP). We make plugins easy to discover, install, and use, ensure they’re invoked at the right time, and help people find new ways to get value from them. We want anyone to be able to turn a useful workflow into a plugin, share it, and have other people use it. A plugin can package instructions and skills with connections to the tools and data it needs. Our work spans creation and publishing, reliable execution across our products, clear permissions and approvals, and the controls admins need to bring plugins to their organizations. We work closely with research to improve plugin quality as models evolve. About the Role We’re looking for product-minded engineers to build the systems behind plugins and improve how models use them. Depending on your focus, you may scale generalist infrastructure and identity-related integrations across products, or improve plugin quality at the intersection of backend engineering and applied AI or work on the product experience itself to drive plugin usage. You’ll work across teams and own problems from diagnosis and design through implementation and release. This role is based in San Francisco. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Design and ship APIs, SDKs, and services that developers use to extend ChatGPT and Codex. Build intuitive experiences that help users discover, install, and use plugins to get more done. Make plugins easier to create, test, publish, update, and share. Improve when and how models use plugins, from choosing the right plugin to completing a task. Work with Research to diagnose failures and measure improvements as models evolve. Improve plugin reliability and interaction quality acros

About the Team The Monetization team is a new cross-functional group working across engineering, product, research, and design to build the foundational systems that will help OpenAI scale access to intelligence responsibly. Our mission is to develop user-first, privacy-preserving monetization products—including next-generation ads experiences—that strengthen user trust, unlock economic opportunity, and support OpenAI’s long-term innovation. Monetization plays a critical role in enabling OpenAI to continue pushing the boundaries of AI capabilities while ensuring the benefits of AGI are broadly shared. We believe monetization must be aligned with user value, uphold rigorous privacy and safety standards, and sustain a healthy ecosystem of developers and businesses. This team operates in a greenfield environment and moves quickly through prototyping, experimentation, and iterative deployment. We partner closely with Product, Design, and Research to bring research breakthroughs into real-world systems at global scale. About the Role As a Research Engineer in OpenAI's Monetization Group, you will have the opportunity to work with some of the brightest minds in AI. You'll contribute to deploying state-of-the-art models in production environments, helping turn research breakthroughs into tangible solutions. If you're excited about making AI technology accessible and impactful, this role is your chance to make a significant mark. In this role, you will: Innovate and Deploy: Design and deploy advanced machine learning models that solve real-world problems. Bring OpenAI's research from concept to implementation, creating AI-driven applications with a direct impact. Collaborate with the Best: Work closely with researchers, software engineers, and product managers to understand complex business challenges and deliver AI-powered solutions. Be part of a dynamic team where ideas flow freely and creativity thrives. Optimize and Scale: Implement scalable data pipelines, optimize mod

About the Team OpenAI Consumer Devices is building the next generation of products that bring powerful AI into people’s everyday lives. Guided by OpenAI’s mission to ensure AGI benefits all of humanity, our team combines world-class researchers, engineers, designers, and operators who care deeply about creating useful, intuitive, and responsible technology. You’ll have the opportunity to work alongside exceptional people on ambitious, zero-to-one challenges at the intersection of hardware, software, and AI. This is a chance to help define an entirely new category of products—and shape how people experience AI in the future. Our team works across silicon, embedded systems, operating systems, and cloud services to build reliable consumer devices and the novel platforms required to support them. We partner closely with research to bring advanced AI capabilities into the physical world. About the Role As an Operating Systems Engineer focused on on-device inference, you will design, develop, and ship the OS stack that makes advanced AI capabilities reliable, responsive, and energy efficient on consumer devices. Your work will span OS services and frameworks, inference runtime integration, model fitting, scheduling, and performance and power management. You’ll partner with research to adapt models to device constraints, make design decisions across the stack, and carry solutions from early exploration through integration and production. In this role, you will: Build the inference platform: Design and implement maintainable OS services, frameworks, and clear interfaces for inference execution, model loading and lifecycle, and resource management. Fit models to device constraints: Partner with researchers on quantization, runtime integration, and memory optimization to meet memory, compute, and energy budgets while evaluating model quality and product behavior. Coordinate system resources: Develop scheduling and resource policies that balance inference with other device act

About the Team OpenAI Consumer Devices is building the next generation of products that bring powerful AI into people’s everyday lives. Guided by OpenAI’s mission to ensure AGI benefits all of humanity, our team combines world-class researchers, engineers, designers, and operators who care deeply about creating useful, intuitive, and responsible technology. You’ll have the opportunity to work alongside exceptional people on ambitious, zero-to-one challenges at the intersection of hardware, software, and AI. This is a chance to help define an entirely new category of products—and shape how people experience AI in the future. Our team works across custom silicon, embedded systems, operating systems, and cloud services to build reliable consumer devices and the platforms behind them. We connect kernel development with the broader software stack to deliver complete product capabilities. About the Role As an Operating Systems Engineer focused on the Linux kernel, you will design, develop, and maintain the kernel capabilities that underpin OpenAI’s consumer devices. You’ll bring deep expertise in one or more Linux kernel subsystems and carry solutions through the higher-level software stack. Your ownership will extend into the userspace services, libraries, tools, and interfaces needed to deliver complete product features. You’ll shape the boundaries between kernel and userspace, make design decisions across the stack, and see your work through development, integration, and production. In this role, you will: Build kernel capabilities: Design, implement, and maintain Linux kernel subsystem changes that support device capabilities and product requirements. Own features across the stack: Choose appropriate kernel and userspace boundaries, and build the interfaces and supporting components needed to deliver reliable features in shipped products. Debug complex system behavior: Use tracing, profiling, instrumentation, and diagnostic tools to resolve correctness, concurrency, p

About the Team OpenAI Consumer Devices is building the next generation of products that bring powerful AI into people’s everyday lives. Guided by OpenAI’s mission to ensure AGI benefits all of humanity, our team combines world-class researchers, engineers, designers, and operators who care deeply about creating useful, intuitive, and responsible technology. You’ll have the opportunity to work alongside exceptional people on ambitious, zero-to-one challenges at the intersection of hardware, software, and AI. This is a chance to help define an entirely new category of products—and shape how people experience AI in the future. Our team works across systems software and product engineering to build reliable consumer devices and the platforms behind them. We develop the connectivity and networking foundations that support communication across OpenAI products and systems. About the Role As an Operating Systems Engineer focused on connectivity and networking, you will design, develop, and maintain the OS capabilities that enable reliable, secure, and efficient communication across OpenAI products and systems. Your work will span Wi-Fi and Bluetooth frameworks, IP networking, and advanced network services and policy. You’ll develop OS services, libraries, and interfaces for a broad range of connectivity needs, make design decisions across software boundaries, and carry solutions through development, integration, and production. In this role, you will: Build connectivity foundations: Design, implement, and maintain OS services, frameworks, and APIs for Wi-Fi, Bluetooth, and IP networking. Develop reusable network capabilities: Build connection management, network configuration and selection, service discovery, and routing capabilities. Enable secure communication: Develop network services and policies for secure communication, traffic management, and isolation across varied network environments. Resolve issues across the stack: Investigate correctness, concurrency, interoper

About the Team Compute Foundations builds the software that manages OpenAI’s GPU compute infrastructure across sites, data centers, and infrastructure providers, supporting model training and inference. Our systems turn large, heterogeneous fleets of machines into dependable compute for research and products. We build Kubernetes-based control planes, controllers, services, and APIs that coordinate the lifecycle of machines and clusters. We connect global infrastructure management with the realities of bare-metal systems, giving clients consistent interfaces across differences in hardware, topology, and provider behavior. About the Role You will build distributed systems that provision, configure, and manage compute throughout its lifecycle. Your work will connect global services and Kubernetes controllers with the systems that bring machines online, update them safely, and recover them when something goes wrong. This role combines software architecture with an understanding of how machines and data centers work. You might design a lifecycle API, improve controller performance under high concurrency and provider rate limits, or trace a provisioning failure from an API through reconciliation to network boot or host configuration. You will help these systems remain reliable as the fleet expands across sites and generations of GPU hardware. We value depth in relevant systems and the ability to connect layers. You do not need to arrive as an expert in every component of the stack. In this role, you will: Design, build, and operate Kubernetes-based controllers and distributed services that coordinate infrastructure across sites, isolate failures, and scale as GPU capacity grows. Define APIs and resource models that let clients request and track lifecycle operations through consistent interfaces across hardware platforms and providers. Build provisioning and configuration services that coordinate network boot, hardware management interfaces, and the deployment of firmware,

About the Team OpenAI’s Hardware organization develops AI-native silicon and system-level solutions for the unique demands of advanced AI workloads. Building on efforts like Jalapeño, the team is developing future generations of AI-native silicon and tightly integrated systems to power the next generation of frontier models. By co-designing chips, systems, tools, and methodologies, the team helps deliver faster, more efficient, and production-ready hardware for OpenAI’s supercomputing platform. About the Role We're seeking a Software Engineer to join our First-Party Hardware team. In this role, you will design, build, integrate, and validate the software used to manufacture, qualify, and deliver our hardware from the factory. You will work across the stack to create the infrastructure that runs internally and externally to coordinate all aspects of the production process. You will create the critical tools and procedures to execute, capture, process, and present the data resulting from the end to end assembly and validation of our hardware across multiple vendors and sites. This role is hands-on and high-ownership. You will work closely across teams both internal and external to define the standards that will be used across our products to ensure the velocity and quality of our 1P hardware. You will own the implementation, deployment, and output of these systems as well their continued maintenance and SLAs. Location: San Francisco, CA (Hybrid: 3 days/week onsite). Relocation assistance available. In this role, you will: Design, develop, and maintain the software infrastructure for manufacturing process execution and data export. Own integration across internal customers and vendor systems and processes. Build and maintain the CI, release, and delivery pipeline of tooling to external partners. Build and maintain internal systems to ingest, process, deliver, and visualize critical data for internal teams and systems. Build system health monitoring, telemetry, remote d

About the Team The Applied team works across research, engineering, product, and design to bring OpenAI’s technology to the world. We seek to learn from deployment and broadly distribute the benefits of AI, while ensuring that this powerful tool is used responsibly and safely. We aim to make our innovative tools globally accessible, transcending geographic, economic, or platform barriers. Our commitment is to facilitate the use of AI to enhance lives, fostered by rigorous insights into how people use our products. About the Role We are seeking Software Engineers (Emerging Talent) to join our Applied Engineering team. You’ll work in a highly iterative, collaborative, fast-paced environment to bring our technology to millions of users around the world, and ensure it’s delivered with safety and reliability in mind. We value engineers who are self-starters, care deeply about the end user experience, and take pride in building products to solve customer needs. In this role, you will: Own the development of new customer-facing ChatGPT and OpenAI API features and product experiences end-to-end Talk to users to understand their problems and design solutions to address them Collaborate with a cross-functional team of engineers, researchers, product managers, designers, and operations folks to create cutting-edge products Optimize applications for speed and scale Create a diverse and inclusive culture that makes all feel welcome. Your background looks something like: Bachelor's or Master’s degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience 0-1 years of experience in software engineering or a relevant field Proficiency with JavaScript, React, and some backend languages (we use Python) Some experience with relational databases like Postgres/MySQL Interest in AI/ML (direct experience not required) Ability to move fast in an environment where things are sometimes loosely defined and may have competing priorities or deadl