Tech Ops Team Lead in United States

About Ema Ema is building the world’s leading Agentic AI platform to transform enterprise productivity. We enable organizations to delegate repetitive tasks to Ema, the Universal AI Employee, delivering 10x gains in workforce efficiency, across functions. Founded by former executives from Google, Coinbase, Flipkart, and Okta, our team includes engineers from premier tech companies and graduates of Stanford, MIT, UC Berkeley, CMU, and IITs. We are backed by industry leading investors including Accel, Naspers/Prosus, Section32, and angels like Sheryl Sandberg and Dustin Moskovitz. Headquartered in Silicon Valley and with offices in London, Bangalore and Vancouver, Ema is at the frontier of what Agentic AI can do in production — we ship real systems that run real business processes at scale. The residency You own one hard problem end to end. You write the proposal, build the system, design the evaluation, ship behind a gate, and finish with a write-up of what turned out to be true, including the parts that didn't work. You'll sit in the production codebase with a senior mentor and real production data. Recent residents have shipped self-improving harnesses, inference-cost work, agent memory, and eval infrastructure. Your project gets scoped with you, not handed to you. The problem space The loop we care about: production traces become data, data becomes training and evaluation, and better agents produce better traces. Projects live somewhere on that loop. Harness and inference-time work. Context engineering, tool and skill design, orchestration, and deciding where extra inference compute actually pays. Self-improvement loops run behind hard fences. Post-training for agents. SFT on curated trajectories, preference optimization, RL on real agent tasks. Reward design where outcomes are verifiable, process vs. outcome supervision, distilling frontier behavior into cheaper models. Environments and rewards. Turning enterprise workflows into training and eval environments: fi

About Ema Ema is building the world’s leading Agentic AI platform to transform enterprise productivity. We enable organizations to delegate repetitive tasks to Ema, the Universal AI Employee, delivering 10x gains in workforce efficiency, across functions. Founded by former executives from Google, Coinbase, Flipkart, and Okta, our team includes engineers from premier tech companies and graduates of Stanford, MIT, UC Berkeley, CMU, and IITs. We are backed by industry leading investors including Accel, Naspers/Prosus, Section32, and angels like Sheryl Sandberg and Dustin Moskovitz. Headquartered in Silicon Valley and with offices in London, Bangalore and Vancouver, Ema is at the frontier of what Agentic AI can do in production — we ship real systems that run real business processes at scale. Opportunity Summary: Ema is building the next generation AI technology to empower every employee in the enterprise to be their most creative and productive. Our proprietary tech allows enterprises to delegate most repetitive tasks to Ema, the Universal AI employee. We are founded by ex-Google, Coinbase, Okta executives, and serial entrepreneurs. We’re well-funded by the top investors and angels in the world. Ema is based in Silicon Valley with offices in Bangalore. This will be a hybrid role where we expect employees to work from the office three days a week. In this role, your work will involve: Product Strategy & Vision: Define and communicate the product strategy and roadmap based on market trends, customer needs, and company goals. Work closely with senior management and stakeholders to align the product strategy with business objectives. Market & User Research: Conduct market research and competitor analysis to identify opportunities, gaps, and market demands. Understand customer needs and translate them into product requirements. Define user personas and use cases to ensure products meet user expectations. Product Development: Collaborate with engineering, design, and

About Ema Ema is building the world’s leading Agentic AI platform to transform enterprise productivity. We enable organizations to delegate repetitive tasks to Ema, the Universal AI Employee, delivering 10x gains in workforce efficiency, across functions. Founded by former executives from Google, Coinbase, Flipkart, and Okta, our team includes engineers from premier tech companies and graduates of Stanford, MIT, UC Berkeley, CMU, and IITs. We are backed by industry leading investors including Accel, Naspers/Prosus, Section32, and angels like Sheryl Sandberg and Dustin Moskovitz. Headquartered in Silicon Valley and with offices in London, Bangalore and Vancouver, Ema is at the frontier of what Agentic AI can do in production — we ship real systems that run real business processes at scale. Who are we? Ema is building the world’s leading Agentic AI platform to transform enterprise productivity. We enable organizations to delegate repetitive tasks to Ema, the Universal AI Employee, delivering 10x gains in workforce efficiency, across functions. Founded by former executives from Google, Coinbase, Flipkart, and Okta, our team includes engineers from premier tech companies and graduates of Stanford, MIT, UC Berkeley, CMU, and IITs. We are backed by industry leading investors including Accel, Naspers/Prosus, Section32, and angels like Sheryl Sandberg and Dustin Moskovitz. Headquartered in Silicon Valley and with offices in London, Bangalore and Vancouver and Bangalore, Ema is at the frontier of what Agentic AI can do in production — we ship real systems that run real business processes at scale. Who are you? We are seeking a Software Engineer to join the Ema team. You are passionate about designing and developing maintainable software applications. You are a creative problem solver who thrives in ambiguity and can make abstract problems concrete. Most importantly, you are excited to be part of a mission-oriented, fast-paced, high-growth startup that can create a lasting im

About Ema Ema is building the world’s leading Agentic AI platform to transform enterprise productivity. We enable organizations to delegate repetitive tasks to Ema, the Universal AI Employee, delivering 10x gains in workforce efficiency, across functions. Founded by former executives from Google, Coinbase, Flipkart, and Okta, our team includes engineers from premier tech companies and graduates of Stanford, MIT, UC Berkeley, CMU, and IITs. We are backed by industry leading investors including Accel, Naspers/Prosus, Section32, and angels like Sheryl Sandberg and Dustin Moskovitz. Headquartered in Silicon Valley and with offices in London, Bangalore and Vancouver, Ema is at the frontier of what Agentic AI can do in production — we ship real systems that run real business processes at scale. Who You Are Ema is hiring a Partner Manager to lead strategic GTM partnerships with SIs, VARs, Consulting firms, Cloud platforms, and AI ecosystem players. You will be instrumental in building and scaling a partner-led growth channel. We’re looking for a seasoned professional with experience in developing strategic partnerships, enabling partners’ sales and technical teams, and activating GTM motion with large Tier-1 partners targeting Fortune 500 enterprises. You should have a track record of enabling large partner teams on Enterprise SaaS or AI-driven solutions and driving significant revenue through partnerships. You will collaborate closely with the Sales, Marketing, Product, and Customer Success team to drive Partner success, and act as the voice of the partner internally to advocate for partner needs and product feedback. This role is ideal for you if you’re entrepreneurial, data-driven, and relationship-first. You understand that great partnerships don’t just drive revenue — they unlock new capabilities and customer value. You thrive at the intersection of strategy and execution and are energized by shaping a new category of enterprise software. You Will Identify, onboard, a

About Ema Ema is building the world’s leading Agentic AI platform to transform enterprise productivity. We enable organizations to delegate repetitive tasks to Ema, the Universal AI Employee, delivering 10x gains in workforce efficiency, across functions. Founded by former executives from Google, Coinbase, Flipkart, and Okta, our team includes engineers from premier tech companies and graduates of Stanford, MIT, UC Berkeley, CMU, and IITs. We are backed by industry leading investors including Accel, Naspers/Prosus, Section32, and angels like Sheryl Sandberg and Dustin Moskovitz. Headquartered in Silicon Valley and with offices in London, Bangalore and Vancouver, Ema is at the frontier of what Agentic AI can do in production — we ship real systems that run real business processes at scale. Role Overview We are seeking a seasoned AI Strategist to lead strategic enterprise accounts and play a pivotal role in shaping high-impact AI engagements. This role will work closely with our Executive Leadership Team, providing leverage on our most important deals and helping drive transformative AI adoption across major enterprises. The ideal candidate has previously served as a Senior Engagement Manager (or equivalent) at a top-tier consulting firm such as McKinsey, BCG, Bain, or comparable management consulting firms, and is familiar with complex enterprise sales motions. You must be comfortable engaging at C-level, shaping AI strategy for customers, and partnering cross-functionally to orchestrate successful outcomes. Key Responsibilities Strategic Account Leadership Own and drive AI strategy for high-value enterprise accounts Partner with executive sponsors, customer success, solution engineering, and product to deliver winning AI solutions. Act as the strategic advisor to client leadership, helping define AI transformation roadmaps and business cases. Deal Strategy & Executive Leverage Work closely with the CEO, CRO, and broader leadership team to influence deal strategy

About Ema Ema is building the world’s leading Agentic AI platform to transform enterprise productivity. We enable organizations to delegate repetitive tasks to Ema, the Universal AI Employee, delivering 10x gains in workforce efficiency, across functions. Founded by former executives from Google, Coinbase, Flipkart, and Okta, our team includes engineers from premier tech companies and graduates of Stanford, MIT, UC Berkeley, CMU, and IITs. We are backed by industry leading investors including Accel, Naspers/Prosus, Section32, and angels like Sheryl Sandberg and Dustin Moskovitz. Headquartered in Silicon Valley and with offices in London, Bangalore and Vancouver, Ema is at the frontier of what Agentic AI can do in production — we ship real systems that run real business processes at scale. In this role, you will: Collaborate with the sales leadership to understand customer requirements and enable technical solutions deployment based on customer needs. Develop an in-depth understanding of Ema’s technology and underlying architectures Deliver compelling product demonstrations tailored to the specific needs of potential customers, showcasing key features and benefits. Work closely with customers to execute successful PoCs, demonstrating the feasibility and value of Ema in their environment. Position yourself as a Trusted Advisor to key customer stakeholders with a focus on achieving their desired Business Outcomes. Collaborate with customers to design and architect solutions that align with their business goals, ensuring seamless integration with existing systems. Drive project teams towards common goals of accelerating the adoption of Ema’s solutions. Demonstrate and communicate the value of Ema’s solution throughout the engagement, from demo to proof of concept to running workshops, design sessions and implementation with customers and stakeholders. Help take Ema’s solution from POC to production. Understand customers cloud/on-prem environment and their unique needs f

About Ema Ema is building the world’s leading Agentic AI platform to transform enterprise productivity. We enable organizations to delegate repetitive tasks to Ema, the Universal AI Employee, delivering 10x gains in workforce efficiency, across functions. Founded by former executives from Google, Coinbase, Flipkart, and Okta, our team includes engineers from premier tech companies and graduates of Stanford, MIT, UC Berkeley, CMU, and IITs. We are backed by industry leading investors including Accel, Naspers/Prosus, Section32, and angels like Sheryl Sandberg and Dustin Moskovitz. Headquartered in Silicon Valley and with offices in London, Bangalore and Vancouver, Ema is at the frontier of what Agentic AI can do in production — we ship real systems that run real business processes at scale. The Role Many enterprise deals Ema closes starts with a BDR earning five minutes with the right person. Our Business Development Representatives run a signal-led, account-based hunting motion against a defined enterprise ICP to book qualified meetings (SQLs) that convert into demos and paid POCs. The motion works: the team has a real playbook, real signal scoring in our tools, and real enterprise logos in the pipeline. What it needs now is a dedicated leader to run it with daily rigor. As Enterprise BDR Leader, you own the BDR function end to end. You will manage a distributed team of Business Development Representatives across the US and India, instill the metrics discipline and coaching cadence that turns activity into qualified pipeline, and rebuild onboarding and enablement so new reps ramp fast and hit quota on schedule. This is a newly created role — the BDR function has been running without a dedicated, full-time manager, and you are the person who changes that. You report into our GTM organization, and work closely with our Account Executives, Regional VPs, and Marketing/demand gen to keep the pipeline both full and qualified. What You Will Own 1. The team. Hire, ramp, and

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Our Majors Hi-Tech team is expanding and we are seeking an elite Account Executive who doesn't just sell software but can understand the fundamental shift in how the world’s most sophisticated hardware and chip designers leverage data. In this role, you will lead the strategic expansion of Snowflake’s footprint within our most prestigious semiconductor accounts. You will navigate the intricate R&D, supply chain, and manufacturing lifecycles of the world's leading chipmakers and articulate why Snowflake is the essential foundation for their future. AS AN ACCOUNT EXECUTIVE AT SNOWFLAKE YOU WILL: Become an expert on Snowflake’s product and conduct discovery calls, customized demos, and presentations to prospective customers Build a deep familiarity with the Semiconductor/High-Tech industry and the specific workflows of the tech industry - understanding the pressures of global supply chains and complex R&D cycles. Land, adopt, expand, and deepen sales opportunities with accounts in your region Build executive alignment/relationships & develop champions within your accounts. Deeply embed yourself into the customer’s IT and R&D roadmaps, ensuring Snowflake is the backbone of their long-term innovation strategy. Collaborate & partner with Sales Engineering, Pro

The Project Manager in technology is responsible for overseeing and leading multiple technology projects within specified timeframe, scope, and costs. This role involves creating and controlling the schedule, budget, and resourcing for projects, managing the implementation and delivery of new technology capabilities while involving multiple cross-functional stakeholders to ensure a successful rollout. Location This role is based at Topgolf HQ in Dallas, TX, with an expectation of four days per week in the office and one day remote. About the Role At Topgolf, technology projects depend on a lot of teams moving together; product management, engineering, design, marketing, BI, sales, and operations all need to stay aligned to land something successfully. That's where you come in. You could be assigned to mobile, web, in-venue tech, e-commerce, or whatever's next; wherever you land, you'll own the coordination that makes your concurrent projects succeed, keeping stakeholders aligned on what's realistic, and you won't be afraid to hold a line on scope or timeline when it's the right call. You'll be trusted to bring structure to complexity. What You'll Do Create and maintain project artifacts (charters, plans, schedules, RAID logs, etc.) and manage 2-3 concurrent projects from initiation to close Partner with stakeholders and team members across functions to clarify scope, resolve blockers, and drive decisions to closure Track and communicate project status, translating day-to-day execution detail into clear risk, timeline, and health reporting for leadership and cross-departmental stakeholders, including directors and senior managers Partner closely with Product Managers to translate product priorities into executable project plans, surfacing tradeoffs and sequencing conflicts early Align cross-functional team members around sh

The Project Manager in technology is responsible for overseeing and leading multiple technology projects within specified timeframe, scope, and costs. This role involves creating and controlling the schedule, budget, and resourcing for projects, managing the implementation and delivery of new technology capabilities while involving multiple cross-functional stakeholders to ensure a successful rollout. Location This role is based at Topgolf HQ in Dallas, TX, with an expectation of four days per week in the office and one day remote. About the Role At Topgolf, technology projects depend on a lot of teams moving together; product management, engineering, design, marketing, BI, sales, and operations all need to stay aligned to land something successfully. That's where you come in. You could be assigned to mobile, web, in-venue tech, e-commerce, or whatever's next; wherever you land, you'll own the coordination that makes your concurrent projects succeed, keeping stakeholders aligned on what's realistic, and you won't be afraid to hold a line on scope or timeline when it's the right call. You'll be trusted to bring structure to complexity. What You'll Do Create and maintain project artifacts (charters, plans, schedules, RAID logs, etc.) and manage 2-3 concurrent projects from initiation to close Partner with stakeholders and team members across functions to clarify scope, resolve blockers, and drive decisions to closure Track and communicate project status, translating day-to-day execution detail into clear risk, timeline, and health reporting for leadership and cross-departmental stakeholders, including directors and senior managers Partner closely with Product Managers to translate product priorities into executable project plans, surfacing tradeoffs and sequencing conflicts early Align cross-functional team members around sh

The Project Manager in technology is responsible for overseeing and leading multiple technology projects within specified timeframe, scope, and costs. This role involves creating and controlling the schedule, budget, and resourcing for projects, managing the implementation and delivery of new technology capabilities while involving multiple cross-functional stakeholders to ensure a successful rollout. Location This role is based at Topgolf HQ in Dallas, TX, with an expectation of four days per week in the office and one day remote. About the Role At Topgolf, technology projects depend on a lot of teams moving together; product management, engineering, design, marketing, BI, sales, and operations all need to stay aligned to land something successfully. That's where you come in. You could be assigned to mobile, web, in-venue tech, e-commerce, or whatever's next; wherever you land, you'll own the coordination that makes your concurrent projects succeed, keeping stakeholders aligned on what's realistic, and you won't be afraid to hold a line on scope or timeline when it's the right call. You'll be trusted to bring structure to complexity. What You'll Do Create and maintain project artifacts (charters, plans, schedules, RAID logs, etc.) and manage 2-3 concurrent projects from initiation to close Partner with stakeholders and team members across functions to clarify scope, resolve blockers, and drive decisions to closure Track and communicate project status, translating day-to-day execution detail into clear risk, timeline, and health reporting for leadership and cross-departmental stakeholders, including directors and senior managers Align cross-functional team members around shared priorities and hold the team accountable to commitments and deadlines Critical Skills & Experience Requirements 3-5

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. The Customer Engineering organization serves as the primary technical interface for our global customers and helps ensure that Micron solutions are seamlessly integrated into next-generation technology platforms. Our team coordinates deep engineering engagements, technical product qualifications, and architecture reviews to secure design wins and grow market share. We are dedicated to providing world-class technical support that accelerates revenue and builds long-term strategic partnerships with our customers. Role Description: The Field Applications Engineer - Associate plays a vital role in achieving the technical achievements needed to launch products. You will be an important member of our field engineering team. In this position, you will oversee many end-to-end technical tasks, including sophisticated product sample deployments, lifecycle management, addressing technical questions, and other customer interactions. You should adopt an "automation-first" approach to actively find ways to improve processes and apply AI-based workflows in daily operations when possible. This role can lead to a full-time FAE career for individuals who achieve the right results. It also requires demonstrating the right skills and behaviors. Example Responsibilities: Coordinate the entire process of tech

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role Forward Deployed Infrastructure Engineers (FDIEs) build, operate, and maintain the infrastructure that powers Palantir’s platforms and production deployments. As an FDIE intern, you’ll work alongside full-time FDIEs to deploy and operate Palantir software across real production environments, automate manual processes, and develop novel solutions to infrastructure challenges using tools like Foundry and Apollo. Every day looks different — you might be debugging a distributed systems issue, building automation to replace a manual runbook, or designing infrastructure improvements that scale across multiple deployments. You’ll be treated as a full member of the team, with real ownership over the work you take on. Core Responsibilities As an FDIE intern, your responsibilities look similar to those at a small startup, with the resources, stability, and mentorship of an established tech company. You’ll work in small teams with minimal supervision and own end-to-end execution of real infrastructure projects. Your day might span discussing systems architecture with fellow engineers, debugging a production issue, building automation to eliminate a manual process, or deploying new Palantir products across production environments. FDIE interns are treated just like full-time engineers, with significant freedom and ownership over their work. Specifically, you can expect to: Deploy and operate Palantir software across production environments, including monitoring, alerting, configuration management, and upgrades Debug, improve, and optimize Palantir’s services and infra

About Glean: Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industry’s most advanced enterprise search has evolved into a full-scale Work AI ecosystem, powering intelligent Search, an AI Assistant, and scalable AI agents on one secure, open platform. With over 100 enterprise SaaS connectors, flexible LLM choice, and robust APIs, Glean gives organizations the infrastructure to govern, scale, and customize AI across their entire business - without vendor lock-in or costly implementation cycles. At its core, Glean is redefining how enterprises find, use, and act on knowledge. Its Enterprise Graph and Personal Knowledge Graph map the relationships between people, content, and activity, delivering deeply personalized, context-aware responses for every employee. This foundation powers Glean’s agentic capabilities - AI agents that automate real work across teams by accessing the industry’s broadest range of data: enterprise and world, structured and unstructured, historical and real-time. The result: measurable business impact through faster onboarding, hours of productivity gained each week, and smarter, safer decisions at every level. Recognized by Fast Company as one of the World’s Most Innovative Companies (Top 10, 2025), by CNBC’s Disruptor 50, Bloomberg’s AI Startups to Watch (2026), Forbes AI 50, and Gartner’s Tech Innovators in Agentic AI, Glean continues to accelerate its global impact. With customers across 50+ industries and 1,000+ employees in more than 25 countries, we’re helping the world’s largest organizations make every employee AI-fluent, and turning the superintelligent enterprise from concept into reality. If you’re excited to shape how the world works, you’ll help build systems used daily across Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub, and many more - deeply embedded where people get things done. You’ll ship agentic capabilities on an open, extensible stack, with the craf

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The Opportunity: This role has a robust compensation package: Base salary: $83,000-105,000; OTE: $1866,000-210,000, uncapped accelerators, equity grants, competitive benefits and more. We are seeking an Account Executive with experience in end to end supply chain solutions and fulfillment to build and maintain a healthy book of business. You'll be part of a high-performing team where you’ll focus on building up Flexport’s brand while solving customer problems with tech-enabled supply chain and fulfillment solutions. A normal day might include leading a discovery call with a prospect to uncover more about their supply chain processes, project managing the complexities of a global supply chain, reviewing a customer’s growth strategy with their Flexport Operations Team, jumping on a plane and travel with a prospective client to tour a Flexport warehouse, or sharing your best practices with the broader sales team in a peer learning session. You will Build your book of business by closing net-new customers and/or cross-selling and upselling existing customers that contribute to Flexport's overall revenue goals Uncover and connect with ideal clients through a combination