Technical Enablement Manager in United States

We are Datadog's in-house product experts. The technical solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. The Product Solution Architecture team works closely with Datadog customers, Datadog’s Product management, engineering and Tech Solutions teams to help architect and implement the Datadog Solution. The team has grown to cover more than 12 Product Categories and needs a highly motivated, results-oriented individual to help lead the team. At Datadog, we place value in our office culture - the relationships and collaboration it builds, and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Manage a team of expert individual contributors, working with Engineering and Product Management on their Product, who help create best practices for adoption of Datadog at scale. Assist in recruiting and hiring of top talent for the team. Mentor/coach new hires during on-boarding to ensure proper ramping of skills and capabilities Ensure that your team is aligned to top company initiatives and enabled to work with various Datadog internal and external stakeholders Deliver performance reviews along with collaborating on and executing individual development plans Be a Trusted Advisor to Product Management by providing high quality feedback based on your field experience working closely with our Sales, Support, Partners and Customers Offer guidance on architecture choices, data collection, and best practices to large Enterprise customers as they adopt these Datadog services across the organization Participate in Executive Brief conversations with high profile customers and prospects about overall architecture, Observability Best Practices and industry trends Who You Are: 10+ years of experience solving complex problems for customers and a strong kno

Datadog Sales Engineers help qualify and close opportunities with customers and partners. You will provide technical expertise through sales presentations, product demonstrations, and supporting technical evaluations (POCs). Sales Engineers have a voice with the product team to help prioritize features based on input from customers, competitors, and partners. Additionally, you will work with various teams to resolve customer concerns, escalate bug issues, and serve as an ambassador for our brand. If you want to join a friendly, passionate team with limitless potential, we’d love to meet you! At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Partner with the sales team to articulate the overall Datadog value proposition, vision and strategy to customers Continually learn new technology to build competitive knowledge, technical skill, and credibility Deliver product and technical presentations with potential clients Have a direct line of communication with the product team to collaborate on feature requests Help clients onboard the product and assist when they run into roadblocks. Think creatively about a wide variety of technical challenges during the pre-sales life cycle Who You Are: Knowledgeable and experienced with DevOps monitoring or architecture tools. Comfortable and confident in delivering technical presentations/demos to either external customers or internal teams Able to think creatively about a wide variety of challenges. You're going to find new things every day Previously experienced in systems administrations: Windows or Linux Able to sit up to 4 hours, traveling to and from client sites Able to travel via auto, train or air up to 25% of the time Datadog values people from all walks of life. We understand not everyone

The Recruiting team is responsible for growing our teams at Datadog with great people in multiple technical and business areas. Our Recruiters are strategic business partners, matchmakers, sellers, and marketers that have strategic relationships with the leadership team. As a Recruiting Coordinator, you have a high-impact role with significant visibility and the opportunity to make a real difference in Datadog's future. At Datadog, we place value in our office culture - the relationships and collaboration it builds, and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Organize all facets of a candidate’s interview process: scheduling interviews (on-site and remote), managing communication workflow, coordinating travel/reimbursement, sending offer letters Manage job opening and job posts in our Applicant Tracking System, ensuring all information externally publicized is accurate and compliant Provide exceptional experiences for all candidates, greeting and providing office tours for those who come onsite Support the training of new interviewers to scale interview panels Partner with internal and cross-functional team members to improve processes Develop stakeholder relationships with recruiters, people business partners, people coordinators, and hiring managers, maintaining effective and proactive communication Support the onboarding of new team members, deliver informative sessions, provide ongoing support while upholding the high standards of excellence Based on your bandwidth and contributions, you may have the opportunity to take on additional projects that further develop your skills and impact Who You Are: “Can-do” attitude: You are ready to take on any challenges that come your way and eager to do your best to give each candidate a top-notch experience Effective over-communicator: You are proactive in sharing updates and information with all

Datadog Sales Engineers help qualify and close opportunities with customers and partners. You will provide technical expertise through sales presentations, product demonstrations, and supporting technical evaluations (POCs). Sales Engineers have a voice with the product team to help prioritize features based on input from customers, competitors, and partners. Additionally, you will work with various teams to resolve customer concerns, escalate bug issues, and serve as an ambassador for our brand. If you want to join a friendly, passionate team with limitless potential, we’d love to meet you! At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Partner with the sales team to articulate the overall Datadog value proposition, vision and strategy to customers Continually learn new technology to build competitive knowledge, technical skill, and credibility Deliver product and technical presentations with potential clients Have a direct line of communication with the product team to collaborate on feature requests Help clients onboard the product and assist when they run into roadblocks. Think creatively about a wide variety of technical challenges during the pre-sales life cycle Who You Are: Knowledgeable and experienced with DevOps monitoring or architecture tools. Comfortable and confident in delivering technical presentations/demos to either external customers or internal teams Able to think creatively about a wide variety of challenges. You're going to find new things every day Previously experienced in systems administrations: Windows or Linux Able to sit up to 4 hours, traveling to and from client sites Able to travel via auto, train or air up to 25% of the time Datadog values people from all walks of life. We understand not everyone

Datadog Sales Engineers help qualify and close opportunities with customers and partners. You will provide technical expertise through sales presentations, product demonstrations, and supporting technical evaluations (POCs). Sales Engineers have a voice with the product team to help prioritize features based on input from customers, competitors, and partners. Additionally, you will work with various teams to resolve customer concerns, escalate bug issues, and serve as an ambassador for our brand. If you want to join a friendly, passionate team with limitless potential, we’d love to meet you! At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Partner with the sales team to articulate the overall Datadog value proposition, vision and strategy to customers Continually learn new technology to build competitive knowledge, technical skill, and credibility Deliver product and technical presentations with potential clients Have a direct line of communication with the product team to collaborate on feature requests Help clients onboard the product and assist when they run into roadblocks. Think creatively about a wide variety of technical challenges during the pre-sales life cycle Who You Are: Enjoys a hybrid office culture and spending time in-person at our Boston office Has at least one year of experience in a technical sales and/or post-sales role Has a working knowledge of modern web development, DevOps monitoring, and cloud architecture/technologies Enjoys collaborating and teaming with others Demonstrates strong written and oral communication skills Comfortable and confident in delivering technical presentations/demos Can multi-task, manage time well, and be responsive to others Curious, eager to learn, and persistent in solving problems Able to si

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . What you’ll do: Lead a cross-platform team responsible for image rendering and video playback across Pinterest apps and web. Set the team’s technical direction and drive execution on quality, performance, and reliability for media experiences. Partner closely with Media Transcoding, Performance, Data Science, Product and Infrastructure teams to improve how media is delivered and experienced across Pinterest. Drive initiatives to reduce media load times, improve playback smoothness, and ensure high visual quality at scale. Guide the team through platform and architectural decisions, balancing product needs, technical investments, and long-term maintainability. Build and grow a high-performing team through hiring, coaching, and developing engineers. Raise the bar on engineering excellence through strong operational practices, performance mea

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview Instacarts Data Infrastructure organization builds and operates the systems that power our company’s data ecosystem, including a modern open data lakehouse on Apache Iceberg, a multi-engine compute platform for stream and analytical workloads, and self-serve tooling that helps Product, Data Science, ML, Ads, Finance, and engineering teams move fast with data. We’re looking for a Staff Software Engineer, Data Infrastructure to join our Data Governance and Foundations Team. In this role, you’ll serve as a senior technical leader owning the architecture and delivery of our open lakehouse foundation, governance and access patterns, and multi-engine compute strategy—balancing today’s reliability with the next three to five years of scale, maturity, and cost efficiency. You’ll collaborate closely with engineering leadership and stakeholders across Data Science,

As a Staff Application Security Engineer at Datadog, you'll set technical direction for how we approach application security at scale. You'll define the frameworks, methodologies, and architectural patterns that engineering teams across Datadog adopt and apply independently. You're the person others come to when they don't know how to make something secure, and you reliably have an answer. You'll be a point of contact for our most complex security programs, often spanning multiple teams and multiple quarters. The role requires both depth (going very deep on specific problems when needed) and breadth (recognizing patterns across systems and drawing connections that others miss). Partnering closely with teams inside and outside the security org is key to success. You'll help shape the AppSec roadmap and make the case for where investment should go. We use our own platform. Logs, Dashboards, Service Catalog, and APM aren't just things we sell: they're tools the AppSec team uses to build security services, measure adoption of secure defaults, and communicate risk across the organization. AI is also part of the picture. Engineering at Datadog increasingly uses agentic tooling throughout the development lifecycle, and many of the products we ship to customers now include AI-powered features. Both create new attack surfaces, and defining our strategy for addressing them is part of this role. If using Datadog to observe Datadog's own security posture, building impactful tooling, and shaping how we secure AI-powered systems sounds like the right kind of problem, this role is worth a close look. What You’ll Do: Define and drive security standards and secure-by-default solutions, serving as the Application Security subject matter expert. Build security tooling and automation that scales security practices across engineering teams, and implement robust security observability to support our threat detection team with meaningful, actionable security signals. Lead threat mod

About the Team At OpenAI, the User Safety & Risk Operations (USRO) team helps protect our products and users from abuse, fraud, safety risks, and other forms of misuse. We operate at the front line of real-world safety and risk management, translating user and operational signals into timely decisions, effective interventions, and improvements to our systems. This role sits on a team focused on building operational capacity for new, ambiguous, and fast-moving company priorities. The team defines what needs to be built, creates the operating model to support it, and works with partner teams to make the work scalable and durable over time. About the Role We are looking for a senior program manager to build the safety, quality, and risk operations supporting a new category of consumer devices. You will translate ambiguous product risks and evolving requirements into practical operating models, workflows, escalation paths, launch-readiness plans, and cross-functional decision-making. This is a foundational role: the systems you build will shape how OpenAI launches, monitors, and improves a new category of consumer devices safely at scale. You will help establish how potential safety incidents, product-quality concerns, sensitive customer escalations, privacy-sensitive issues, and other emerging device risks are identified, investigated, resolved, and incorporated into product and operational improvements. You will turn incomplete requirements into practical workflows, decision rights, launch plans, quality controls, measurement, and durable ownership. The role centers on program building, operational judgment, and execution. We welcome candidates from product safety, quality assurance, regulatory operations, technical program management, healthcare, medical devices, aerospace, consumer technology, and other environments involving complex products or regulated risks. Direct consumer-hardware experience is helpful but not required. The strongest candidates learn unfam

About the Team The Ecosystem AI Deployment Engineering (ADE) team supports strategic partners as they build high-quality technical integrations into ChatGPT and Codex. Our goal is to create products users depend on, drive adoption and retention, and build an ecosystem where partners win when OpenAI wins. About the Role We are looking for an AI Deployment Engineer to help strategic partners design, build, evaluate, submit, launch, and maintain high-utility plugins for ChatGPT and Codex. This is a hands-on, partner-facing product engineering role for someone who can contribute to the platform itself, lead sophisticated partner engagements, and translate ambiguous product needs into production-ready integrations. You will work across partner product and engineering teams and OpenAI's product, engineering, partnerships, legal, policy, design, and go-to-market teams. You will identify the right use cases, prototype and review implementations, run evaluations, debug issues across systems, guide partners through submission and review, and support launch and post-launch iteration. The best person for this role moves fluidly between code, product judgment, project leadership, and clear communication with engineers and executives. This role is a fit for a product minded engineer who wants to stay close to users and partners while still going deep on code, reliability, evaluations, and developer experience. The goal is to help partners ship plugins that are not merely technically functional, but genuinely useful in ChatGPT and Codex. This role is based in our San Francisco office. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Own the technical partner journey for priority B2B plugins—from pitch and readiness assessment through architecture, build, evaluation, submission, launch, and ongoing maintenance. Identify strong plugin use cases, define crisp user journeys and expected behaviors, and

About the Team OpenAI’s Cyber team works to make frontier AI safe, trusted, and transformative for developers and enterprises. This team is building the security foundation for Codex: the native controls that govern what Codex can access and do, and the interfaces that allow customers and security partners to inspect, constrain, approve, and respond to Codex activity. Our goal is to make Codex secure by default, governable by enterprises, and interoperable with the security products customers already trust . This extends the existing product direction around tenant-scoped tools, guarded actions, approval systems, and scalable partner interfaces. About the Role We are looking for a deeply technical Product Manager to help build Codex security controls and the partner ecosystem around them. This role focuses on securing Codex itself : how identity, permissions, tools, MCP servers, repositories, secrets, networks, and high-impact actions are governed across Codex products. You will also help define standard interfaces through which authorized customer and partner systems can provide security context, inspect activity, return policy decisions, receive telemetry, and initiate bounded responses. You will work closely with Codex product and engineering, OpenAI Security and Safety, enterprise customers, and partners across application security, identity, cloud security, data security, infrastructure, and security operations. In this Role you Will Build native security controls for Codex Partner with engineering, design, security, and safety teams to develop controls for: Identity, roles, permissions, and tenant isolation. Access to repositories, files, tools, MCP servers, secrets, networks, and infrastructure. Read, write, execute, and deployment authority. Human and policy-based approvals. Prompt-injection and untrusted-content defenses. Audit trails, provenance, stop conditions, revocation, and rollback. Help establish a graduated authority model in which local, read-only

About the Team OpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others, to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role We are looking for a hands-on lead to build and run OpenAI's Incidents & Escalations function within User Operations. This is a player-coach role with a meaningful hands-on operating component. You will set the operating model and also step into active incidents and urgent escalations when needed, coordinating with on-call teams, driving clear ownership, supporting communications, and ensuring issues move through resolution and post-incident closure. During active incidents, you will coordinate with the relevant on-call teams and cross-functional responders across Engineering, Infrastructure, Support Delivery, Product, and Go-To-Market. You will help keep teams aligned, maintain timelines, clarify ownership, escalate when needed, and ensure internal, executive, customer-facing, and external communications are accurate and timely, including status page updates when required. For escalations, you will build and run the processes for tracking, triaging, mitigating, and resolving critical customer and user issues. After incidents and escalations, you will own the follow-through: retrospectives, root cause identification, action item tracking, trend analysis, and process improvements that reduce repeat issues over time. You will also help define the long-term operating model for incidents and escalations across Support D

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About The Role As a Forward Deployed Engineer on Notion’s Services team, you will lead the hands on technical delivery of our most complex customer engagements. You will design, build, and deploy production ready solutions that help enterprise customers integrate Notion as the operating layer for their business. You’ll embed with enterprise customers to design and build solutions that integrate Notion deeply into their technical and operational environments. This includes writing and maintaining custom code, designing and deploying production-grade custom agents and AI workflows with MCP, Agent APIs, and Notion’s automation and execution infrastructure, building data pipelines and resolving complex challenges around scale, permissions, and governance. You’ll embed with enterprise customers to design and build solutions that integrate Notion deeply into their technical and operational environments. This is a customer-facing engineering role for someone who is comfortable writing code, debugging technical issues, explaining tradeoffs to stakeholders, and turning ambiguous customer problems into scalable technical solutions. Your work w

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Snowflake Support is committed to providing high-quality resolutions to help deliver data-driven business insights and results. We are a team of subject matter experts collectively working toward our customers’ success. We form partnerships with customers by listening, learning and building connections. Snowflake’s values are key to our approach and success in delivering world-class Support. Putting customers first, acting with integrity, owning initiative and accountability and getting it done are Snowflake core values and are reflected in everything we do. Snowflake’s Support team is expanding! We are looking for a Manager to lead our Escalation Management Team. As a Manager of Escalation Management, you will help our customers achieve their business goals by providing outstanding service and support to our most critical customers in their most important time of need. You possess an excellent track record of leading high-performance teams in multiple aspects, extensive experience in the areas of Technical Support and Support Escalations, and the proper skills to create operational, tactical and strategic goals for the Escalations organization. You have broad experience creating detailed proactive and reactive business models, analyses and processes all of which have fuele

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. We are hiring a talented Tech Lead Manager (TLM) to lead Snowflake’s System Under Test (SUT) team, responsible for evolving how Snowflake engineers test the Snowflake product locally and at scale in CI. The SUT empowers Snowflake engineers by delivering a reliable, low-latency and cost-efficient developer experience across a high-growth, high-demand surface area. As the TLM for SUT, you will lead a small and highly technical team at the intersection of CI, developer infrastructure, and product engineering. You will set direction, drive execution, and partner broadly across Engineering Systems and product teams to deliver a more reliable, faster, and more maintainable test platform for Snowflake’s engineers. In this role, you will: Lead, coach, and grow the SUT team while creating a high-energy, cohesive environment with strong planning, ownership, and career development. Own the roadmap and execution for SUT rollout across development environments, CI and AI workflows. Drive measurable improvements in startup reliability, latency, and cost, using clear SLOs, dashboards, and operational metrics to guide decisions and raise the bar on execution. Serve as the technical anchor for the SUT domain, shaping architecture and guiding the evolution from legacy systems to a composable