Technical Learning Manager in United States

About the Team The Monetization team is a new cross-functional group working across engineering, product, research, and design to build the foundational systems that will help OpenAI scale access to intelligence responsibly. Our mission is to develop user-first, privacy-preserving monetization products, including next-generation ads experiences, that strengthen user trust, unlock economic opportunity, and support OpenAI’s long-term innovation. Monetization plays a critical role in enabling OpenAI to continue pushing the boundaries of AI capabilities while ensuring the benefits of AGI are broadly shared. We believe monetization must be aligned with user value, uphold rigorous privacy and safety standards, and sustain a healthy ecosystem of developers, advertisers, and businesses. This team operates in a greenfield environment and moves quickly through prototyping, experimentation, and iterative deployment. We partner closely with Product, Design, Research, and external customers to bring new monetization products into real-world systems at global scale. About the Role We’re looking for an experienced Software Engineer to help build Ads Manager, the UI platform advertisers use to create, manage, measure, and optimize ad campaigns across OpenAI’s ads ecosystem. This is a foundational role responsible for designing and implementing advertiser-facing products, APIs, tools, and services that connect external customers to OpenAI’s next-generation monetization products. You’ll work across the full technical stack to build intuitive self-serve workflows for small and mid-sized advertisers, as well as scalable APIs and integrations for large enterprise advertisers, agencies, and ad-tech partners who manage campaigns through their own buying platforms or intermediary systems. This includes building advertiser-facing APIs and tooling for campaign management, conversion APIs, pixels, measurement, and insights. You will collaborate deeply with Product, Design, Research, and Go-To

About the team OpenAI’s Forward Deployed Engineering team partners with customers to turn research breakthroughs into production systems. We operate at the intersection of customer delivery and core platform development. About the Role We are looking for customer-focused software engineers to build effective custom software that leverages OpenAI’s APIs to solve real customer problems. As an FDSWE, you will work with our customers and OpenAI Forward Deployed Engineers to design and implement scalable solutions that solve their most difficult problems. You will design abstractions to solve customer problems, and then use them to scale our speed and quality of delivery across all Forward Deployed engagements. You will collaborate closely with Sales, Solutions Engineering, Solutions Architects, and Customer Success Managers who work on the same account. You will also work with our Research and Applied Product and Engineering teams to provide insightful customer feedback. This role is based in San Francisco. We use a hybrid work model of 3 days in the office per week. We offer relocation assistance. Travel up to 50% is required. In this role, you will: Embed deeply with strategic customers to understand their business challenges and technical requirements in detail. Design, architect, and develop full-stack solutions using an experiment-driven, iterative approach. Prepare detailed scopes of work and project plans for both proof-of-concept prototypes and full production deployments. Work hands-on with customers' technical teams as a technical expert and trusted advisor, coding side-by-side to drive projects to completion on their infrastructure. Collaborate with Product, Research and Applied teams to ensure seamless customer experiences, project success and actionable product feedback Contribute to internal knowledge bases, codifying best practices and sharing insights gained from customer engagements to scale the Forward Deployed Engineering function. You’ll thrive in th

About the Team The Monetization team is a new cross-functional group working across engineering, product, research, and design to build the foundational systems that will help OpenAI scale access to intelligence responsibly. Our mission is to develop user-first, privacy-preserving monetization products, including next-generation ads experiences, that strengthen user trust, unlock economic opportunity, and support OpenAI’s long-term innovation. Monetization plays a critical role in enabling OpenAI to continue pushing the boundaries of AI capabilities while ensuring the benefits of AGI are broadly shared. We believe monetization must be aligned with user value, uphold rigorous privacy and safety standards, and sustain a healthy ecosystem of developers, advertisers, and businesses. This team operates in a greenfield environment and moves quickly through prototyping, experimentation, and iterative deployment. We partner closely with Product, Design, and Research to bring new ad experiences into real-world systems across OpenAI surfaces at global scale, including thoughtfully integrating them into the core ChatGPT experience. About the Role We’re looking for an experienced Software Engineer to help build the creative rendering and presentation layer of OpenAI’s ads ecosystem. This is a foundational role responsible for defining how ads are structured, rendered, and delivered across different surfaces, platforms, and media types. You’ll work across the full technical stack to build infrastructure and tooling for new ad formats, including text, image, video, native, conversational, and interactive experiences. You will help ensure these formats render reliably, perform efficiently, and feel natural within the core ChatGPT experience. You’ll collaborate deeply with Product, Design, and Research to create ads experiences that are useful, high-quality, privacy-preserving, and aligned with OpenAI’s standards for safety and user trust. In this role, you will: Design, build, and

About the Team OpenAI’s Strategic Finance organization provides the financial insight and guidance that support the company’s long-term strategy and ambitious growth. We partner across Product, Partnerships, Engineering, and GTM to allocate resources to the highest-impact opportunities while preserving sustainable unit economics. The Applications Technology Strategic Finance team works closely with Product and Engineering to scale core offerings and bring new products to market. We lead revenue forecasting and performance management across the product portfolio, and partner closely with the Infrastructure Engineering team to forecast infrastructure and compute demand and to manage margin targets and headcount planning with rigor. About the Role We are hiring a Director of Product Finance, Infrastructure and Compute Demand to help drive strategic decision-making across our product organization. This person will serve as the primary finance partner to the AGI Deployment (Applications) Infrastructure Engineering organization and play a critical role in connecting product usage, compute demand, infrastructure costs, and margin outcomes across the portfolio. You will help build the frameworks that translate technical decisions into economic outcomes, shape planning across product and infrastructure teams, and ensure OpenAI is scaling its products with rigor and efficiency. You will also manage a small team, providing mentorship and leadership while remaining hands-on with analysis and execution. This role is ideally based in our San Francisco HQ, but we are open to NYC and Seattle. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Serve as the primary finance partner to the AGI Deployment (Applications) Infrastructure Engineering organization. Own the consolidated compute and infrastructure demand forecast for the products we bring to market, partnering closely with capacity planning and

About the Team Like every team at OpenAI, the Marketing team contributes to our broader mission of ensuring responsible and widespread adoption of artificial intelligence. With that aim in mind, we are responsible for developing and executing strategies that drive awareness, engagement, and usage for OpenAI’s products and platform amongst our core audiences. Our focus extends beyond just promoting product features; we aim to provide valuable insights and resources that help our users make the most out of AI technologies. About the Role As an Industry PMM, you will help define how OpenAI brings frontier AI to priority industries. This role sits at the center of OpenAI’s industry marketing motion, helping customers understand where AI can create practical value, improve workflows, and support responsible adoption. You will shape the market narrative, build the field-facing operating system, and coordinate cross-functional execution across product launches, customer proof, partner moments, events, and account-based campaigns. You will help senior industry leaders understand how OpenAI models, products, and workflows can support meaningful work in either Life Sciences, Banking, or Healthcare. We’re looking for a product marketer who can combine strategic narrative, technical curiosity, enterprise GTM judgment, and program leadership. The right person can turn fast-moving capability into clear positioning, credible assets, and practical field execution. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Own positioning and messaging for OpenAI’s industry offering for either Life Sciences, Banking, or Healthcare. Build field-ready assets for account directors, solution engineers, industry leaders, and executive audiences, including first-call decks, one-pagers, use-case libraries, customer stories, and proof-point packages Translate frontier model ca

About the Team The Employee Technology & Experience (ETX) team is responsible for delivering a world-class internal technology experience that enables employees to do their best work. We support and operate the employee-facing systems that keep the company moving quickly and efficiently. ETX spans support, logistics, AV, identity, endpoints, SaaS administration, automation, enterprise tooling, and internal infrastructure operations. We partner closely with Security, Engineering, Workplace, Finance, People, and other teams to keep OpenAI’s internal technology reliable, scalable, and moving at the pace of the company. About the Role We are hiring a Program Manager to help scale how IT operates across OpenAI. This role will lead complex cross-functional programs that improve operational maturity, streamline how teams work together, and turn high-impact initiatives into durable operational capabilities. You will work across IT, Security, Engineering, Workplace, and other functions to drive alignment, remove friction, and help build the operational foundation needed to support OpenAI’s rapid growth. You’ll be responsible for: Lead cross-functional operational programs that improve scalability, consistency, and operational maturity. Drive operational excellence initiatives across IT Support, employee lifecycle operations, meeting room and calendaring services, onsite support, vending, and research support environments. Build operating models, readiness plans, escalation paths, governance cadences, and success metrics for complex operational programs. Partner with technical teams to ensure new deployments, infrastructure investments, and internal platforms are operationally ready and sustainably supported at scale. Drive high-priority operational programs supporting company growth, including infrastructure expansion, operational integrations, and other emerging initiatives. Improve operational visibility, stakeholder alignment, and coordination across long-running cros

About the Team The IT and Security organization builds the systems, data foundations, and automation that help OpenAI operate securely and reliably at scale. We support critical domains across identity, access, infrastructure security, enterprise systems, and internal productivity. As OpenAI grows, audit readiness and control assurance increasingly depend on reliable data: accurate system inventories, access populations, change records, configuration state, exception signals, and evidence generated directly from source systems. Our goal is to move beyond manual evidence collection and build scalable data products, automated validation, and continuous control monitoring that make security and IT controls measurable, repeatable, and defensible. About the Role We are looking for an IT Controls Data Engineer to build the data infrastructure that powers audit readiness, IT controls, evidence automation, and continuous control monitoring. In this role, you will design and maintain the pipelines, datasets, models, validation logic, dashboards, and evidence exports that make IT controls measurable, repeatable, and defensible. You will work across Security, IT, Infrastructure, Engineering, Finance Risk Management, and auditors to turn complex system behavior into reliable control data products. This is a technical builder role. The ideal candidate is strong in data engineering and analytics engineering, comfortable working with enterprise and security system data, and able to explain data lineage, source-system behavior, and control logic clearly to technical and audit stakeholders. You’ll be responsible for Building reliable data pipelines, models, and datasets for IT controls, including access, identity, configuration, change, ticketing, exception, and evidence data. Creating data quality, lineage, reconciliation, and completeness checks that make control data defensible for SOX and other audit use cases. Designing automated evidence generation workflows that produce compl

About the Team The Youth Well-Being product team is part of the Integrity pillar at OpenAI, responsible for ensuring that our state-of-the-art AI technologies are deployed in safe, age-appropriate, and beneficial ways—especially for youth and families. We work across OpenAI’s entire product surface area, from ChatGPT to future-facing tools, to architect safety and trust into the foundation of our systems. Our mission: empower families while meeting the highest standards of regulatory compliance and ethical responsibility. This work is core to OpenAI’s mission to ensure AGI benefits all of humanity. Safety, especially for the most vulnerable users, is more important to us than unfettered growth. About the Role We’re looking for a Senior Software Engineer to help architect and build the foundational systems that power family- and youth-facing experiences at scale. You’ll help define how teens and guardians engage with OpenAI products—ensuring those experiences are safe, compliant, and empowering. You’ll operate across a broad technical surface: building identity primitives, age assurance pipelines, and guardian tools that support both proactive and reactive interventions. You’ll collaborate closely with a cross-functional team of engineers, data scientists, designers, user researchers, and policy experts. This is a high-impact, 0→1 opportunity to set the standard for how families interact with generative AI. In this role, you will: Architect and implement teen and guardian experiences across OpenAI products, including ChatGPT. Build global age assurance systems that are privacy-preserving and tailored to regional compliance needs. Design and evolve our identity infrastructure to support scalable, secure, and resilient user journeys at consumer internet scale. Help define safety and well-being metrics, and continuously improve user trust through technical interventions. You might thrive in this role if you: Have built products or infrastructure for users under 18, or h

About the team OpenAI’s Forward Deployed Engineering team partners with customers to turn research breakthroughs into production systems. We operate at the intersection of customer delivery and core platform development. About the Role We are looking for customer-focused software engineers to build effective custom software that leverages OpenAI’s APIs to solve real customer problems. As an FDSWE, you will work with our customers and OpenAI Forward Deployed Engineers to design and implement scalable solutions that solve their most difficult problems. You will design abstractions to solve customer problems, and then use them to scale our speed and quality of delivery across all Forward Deployed engagements. You will collaborate closely with Sales, Solutions Engineering, Solutions Architects, and Customer Success Managers who work on the same account. You will also work with our Research and Applied Product and Engineering teams to provide insightful customer feedback. This role is based in NYC. We use a hybrid work model of 3 days in the office per week. We offer relocation assistance. Travel up to 50% is required. In this role, you will: Embed deeply with strategic customers to understand their business challenges and technical requirements in detail. Design, architect, and develop full-stack solutions using an experiment-driven, iterative approach. Prepare detailed scopes of work and project plans for both proof-of-concept prototypes and full production deployments. Work hands-on with customers' technical teams as a technical expert and trusted advisor, coding side-by-side to drive projects to completion on their infrastructure. Collaborate with Product, Research and Applied teams to ensure seamless customer experiences, project success and actionable product feedback Contribute to internal knowledge bases, codifying best practices and sharing insights gained from customer engagements to scale the Forward Deployed Engineering function. You’ll thrive in this role if

About the Team OpenAI’s Industrial Compute organization is building the infrastructure required to support the next generation of AI at unprecedented scale. Through a combination of strategic partnerships and self-built campuses, we are developing and operating large-scale data center infrastructure across power, cooling, networking, compute, construction, and site operations. The scale and complexity of this infrastructure introduces a broad range of environmental, health, and safety considerations across site development, design, construction, equipment deployment, commissioning, and ongoing operations. EHS is a critical part of how we build infrastructure that is safe, resilient, compliant, and capable of operating at scale. About the Role We are seeking an EHS Lead to establish and drive environmental, health, and safety strategy across OpenAI’s rapidly expanding compute infrastructure portfolio. This role will develop the EHS framework for large-scale data center development and operations, partnering closely with engineering, construction, infrastructure delivery, facilities, operations, security, legal, environmental, and external development partners. The EHS Lead will help ensure that safety and environmental considerations are embedded into projects from early design and site development through construction, commissioning, and operations. The role will establish standards and operating mechanisms, assess and mitigate risks, oversee EHS performance across internal teams and third-party partners, and provide technical leadership on complex or high-consequence safety issues. Success requires the ability to operate strategically while maintaining strong technical depth and executional rigor in fast-moving, highly complex infrastructure environments. In this role, you will: Develop and own EHS strategy, standards, programs, and operating mechanisms across OpenAI’s data center and compute infrastructure portfolio. Establish scalable EHS requirements for site de

About the Team OpenAI, in close collaboration with our capital partners, is building the world’s most advanced AI infrastructure ecosystem. Our Industrial Compute organization develops and deploys large-scale AI campuses designed to support the next generation of frontier model training and inference workloads. The Hardware Operations team is responsible for ensuring the reliability, availability, and lifecycle health of OpenAI’s compute infrastructure. We partner closely with Data Center Operations, Fleet Health Engineering, Manufacturing, Network Infrastructure, Capacity Planning, and our infrastructure partners to maintain world-class operational performance across rapidly expanding AI environments. As we scale globally, we are building the operational frameworks, reliability standards, and sustaining engineering practices required to support thousands of GPUs and servers across multiple campuses. About the Role We are seeking a Datacenter Hardware Technician Lead to serve as the senior on-site technical authority for hardware reliability and fleet health at one of OpenAI’s flagship AI campuses. This role operates at the intersection of hardware operations, sustaining engineering, and fleet reliability. You will partner closely with Cloud Service Provider operations teams, OpenAI fleet-health engineers, hardware engineering teams, and OEM vendors to identify, diagnose, and resolve hardware issues affecting production systems. Beyond day-to-day operational support, you will drive root cause investigations, reliability improvement initiatives, lifecycle management programs, and operational readiness efforts. You will help establish hardware maintenance standards, operational procedures, and best practices that scale across future OpenAI infrastructure deployments. The ideal candidate combines deep hands-on datacenter hardware expertise with strong troubleshooting, failure analysis, and cross-functional leadership skills. Candidates must be able to sit onsite at our

About the Team OpenAI’s mission is to ensure that artificial general intelligence (AGI) benefits all of humanity. A key part of achieving that mission is training models that deeply understand and reflect human preferences — the Human Data team is at the heart of that effort. The Human Data engineering team creates the systems that enable scalable, high-quality human feedback. These systems are essential to how OpenAI trains and improves its most advanced models. Engineers on this team collaborate closely with world-class researchers to bring alignment techniques to life — from experimental ideas to production-ready feedback loops. About the Role We’re looking for software engineers to join the Human Data team and build the platforms, prototypes, tools, and infrastructure that power how our AI models are trained, aligned, and evaluated. You’ll partner with researchers and cross-functional teams to bring alignment ideas to life, influence future model training, and shape how models interact with the real world. We’re looking for people who are excited by technical ownership, enjoy working across the stack, and are eager to solve ambiguous problems in a high-impact, fast-paced environment. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Build and maintain robust full-stack systems for feedback collection, data labeling, and evaluation pipelines, while maintaining high levels of security. Translate experimental alignment research into scalable production infrastructure, including inference and model training stacks. Design and iterate on user-facing tools and backend services to support high-quality data workflows Partner with researchers, engineers, and program leads to shape feedback loops and model interaction paradigms Drive infrastructure improvements that enable faster iteration and scaling across OpenAI’s frontier models, from internal r

About the Team The Cooperative AI team is scaling OpenAI with OpenAI. We are building a model powered knowledge system that evolves and learns as our products, systems and customers evolve. We leverage our state of the art models, technologies, and products (some external, some still in the lab) to assist or completely automate robust operations supporting both internal and external customers. We support OpenAI customers and internal partners globally, powering systems from customer support to integrity to product insights. We are a self-contained multi-disciplinary team, who enjoy a lightning fast feedback loop with customers at scale, some of whom sit just a few pods away. We iterate fast, and engineer for reliable long-term impact. We're constantly looking for the similarities and patterns in different types of work, and focus on building simple primitives, to apply world class knowledge to many domains. The work of this team exemplifies use of OpenAI technologies. We build systems so everyone can see the leverage that is possible with well designed AI-based implementations. We do this by working through internal use cases focused on Customers (specifically knowledge systems, automation systems, and automated agent systems) to prove impact, then we scale. About the Role We’re looking for a Backend Software Engineer to help architect and scale the infrastructure that powers our knowledge systems. This is a deeply technical and highly cross-functional role where you’ll build robust systems and backend services that serve as the foundation for how knowledge is created, accessed, and applied across OpenAI. In this role, you will: Design, build, and maintain backend services and APIs to support intelligent automation and knowledge systems Integrate and structure data across internal platforms, transforming it into formats optimized for use by downstream systems and AI workflows. Collaborate closely with product, research, and engineering teams to integrate OpenAI mode

About the Team: OpenAI, in close collaboration with our capital partners, is embarking on a journey to build the world’s most advanced AI infrastructure ecosystem. Our Stargate program develops and deploys massive, state-of-the-art data center campuses in partnership with industry leaders today—and through future OpenAI infrastructure projects tomorrow. We design for scale, speed, and reliability, and we need experienced technicians who can translate network blueprints into physical reality. About the Role: We are seeking a Senior Data Center Networking Technician who thrives in fast-moving build environments and is eager to roll up their sleeves during active datacenter deployments. Your first assignment will focus on the physical bring-up of network infrastructure at a large partner-operated campus, collaborating with partner teams and their delivery vendors to achieve agreed performance and reliability targets. As that campus reaches steady state, you will transition to lead network deployment for future OpenAI data center projects, defining standards and guiding implementation across multiple locations. Candidates must be able to sit onsite in Abilene, Texas 5 days per week Key Responsibilities Serve as OpenAI’s technical lead technician during the current campus build, partnering with internal engineers and external contractors on design reviews, installation plans, and acceptance criteria. Spend significant time on the data-center floor performing inspections, assisting with cable routing/termination when needed, conducting fiber testing (OTDR, power levels, continuity), and resolving installation challenges in real time. Troubleshoot and optimize cabling routes, patching, and equipment turn-up to ensure clean, reliable handoff to network operations. Contribute to design discussions and peer reviews for structured cabling and physical network layouts, providing practical field feedback to engineering teams. Develop repeatable engineering standards, as-built do

About the Team At OpenAI, we’re building safe and beneficial artificial general intelligence. We deploy our models through ChatGPT, our APIs, and other cutting-edge products. Behind the scenes, making these systems fast, reliable, and cost-efficient requires world-class infrastructure. The Caching Infrastructure team is responsible for building a caching layer that powers many critical use cases at OpenAI. We aim to provide a high-availability, multi-tenant cache platform that scales automatically with workload, minimizes tail latency, and supports a diverse range of use cases. We’re looking for an experienced engineer to help design and scale this critical infrastructure. The ideal candidate has deep experience in distributed caching systems (e.g., Redis, Memcached), networking fundamentals, and Kubernetes-based service orchestration. In This Role, You Will: Design, build, and operate OpenAI’s multi-tenant caching platform used across inference, identity, quota, and product experiences. Define the long-term vision and roadmap for caching as a core infra capability, balancing performance, durability, and cost. Collaborate with other infra teams (e.g., networking, observability, databases) and product teams to ensure our caching platform meets their needs. You Might Thrive In This Role If You: Have 5+ years of experience building and scaling distributed systems, with a strong focus on caching, load balancing, or storage systems. Have deep expertise with Redis, Memcached, or similar solutions, including clustering, durability configurations, client-side connection patterns, and performance tuning. Have production experience with Kubernetes, service meshes (e.g., Envoy), and autoscaling systems. Think rigorously about latency, reliability, throughput, and cost in designing platform capabilities. Thrive in a fast-paced environment and enjoy balancing pragmatic engineering with long-term technical excellence. About OpenAI OpenAI is an AI research and deployment company d