Technical Services Manager in United States

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a Senior Backend Engineer on the User Communities team, you’ll own the backend systems that power social engagement features (Announcements, Forums, Polls, Roles & Permissions systems) for millions of players and creators on Roblox. Your day-to-day will focus on building and scaling the infrastructure that makes both in-experience and on-platform communication and player engagement fast, safe, and reliable. That means driving architectural decisions, reasoning through trade-offs, influencing stakeholders, championing user-first safety standards, and defining developer-facing APIs so creators can build richer experiences. You'll work closely with frontend and backend engineers, product, design, and data scientists across teams, and you'll have real influence over our technical and product direction. If you're an experienced engineer who gets excited about large-scale distributed systems and wants to shape the way millions of people connect inside virtual worlds, we'd love to talk. You Will: Shape the backend engineering culture across the Communities team. Your influence extends beyond your immediate pod to improve how we build, review, and ship software across the entire org. Act as

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a Senior Software Engineer within the Creator Organization, you will develop innovative full-stack solutions that define the future of Roblox’s Content Understanding Platform. This platform processes billions of pieces of content—spanning 3D models, audio files, text, video, and entire experiences—extracting structured information about their meaning, context, and relationships. The Content Understanding Team develops cutting-edge AI models, advanced computer vision systems, and highly scalable backend platforms to power search, discovery, and moderation across Roblox. Your contributions will enable seamless asset discovery, automate moderation at scale, and drive transformative generative AI tools that reshape how millions of creators and users engage with Roblox. You Will: Solve full-stack challenges to improve how AI, creators, and users describe and get along with content, including images, 3D models, audio, text, and video. Craft and build scalable pipelines for training, evaluating, and deploying machine learning models to support content annotation and discovery. Develop robust backend systems to power real-time search, discovery, and powerful generative AI features. Blend innovat

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. WHY DATA SCIENCE & ANALYTICS? The Data Science & Analytics organization's mission is to increase our speed, frequency and acumen of making decisions at scale by instilling a data-influenced approach to building products. We cover a wide area of the data spectrum including analytical data engineering, product analytics, experimentation, causal inference, statistical modeling and machine learning. Aligned and partnering with product groups, we use this vast tool belt to discover new opportunities and unmet use cases, influence and shape the product roadmap and prioritization, build data products and measure the impact on our community of players and developers. WHY Consumer Apps? Roblox is used by tens of millions of people every day across a wide range of devices, including mobile, desktop, console, TV, and VR. The Consumer Apps team owns the app foundation that makes Roblox feel fast, fluid, and reliable for players and is dedicated to delivering superior performance, reliability, and user experience across all platforms Roblox supports. This team ensures a seamless and engaging user interface that facilitates intuitive interactions while enabling efficient, high-quality experiences

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join us as our next Principal Presales Engineer on Twilio’s ISV team! About the job This position is needed to enable our customers to build the future of communications. The Principal Presales Engineer is a critical part of the sales team focused on our ISV segment. Twilio’s Principal Presales Engineers are responsible for delivering the Technical Win and best Product Fit to our customers. They lead the technical pre-sales relationship, drive technical discovery, propose technical architectures, demonstrate the product, anticipate concerns and offer creative solutions. They build customer trust in Twilio’s solutions. Principal Presales Engineers should be comfortable engaging a CEO or sketching out an API flow on a whiteboard with customer software engineers. As a Principal Presales Engineer you will be fully autonomous. You will be capable of driving the technical side of all but the most complex opportunities independently. Furthermore, you will pr

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. Senior Product Manager, Content Sharing Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. About the Role: The Content Sharing team builds the product ecosystem to drive discovery and quality time spent through content on and off the platform. As Senior Product Manager for Creation Tools, you will tackle ambiguous and high-impact challenges by empowering influencers, everyday players, and game developers to make compelling content for the ecosystem. You will own the prod

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a Manager, Public Policy and US State Strategy, you will report to the Senior Director of U.S. Public Policy and State Strategy developing an engagement strategy for the U.S. States. You will help build relationships and promote an environment that best positions Roblox for the future across the U.S. and with our partners globally. You will work internally and externally with a mastery of Roblox's policies and philosophies to advocate firstly on behalf of the Roblox community, and also on behalf of our product and engineering teams and its business. Role is based in our San Mateo, CA headquarters or Washington, DC office You Will Develop relationships with state policymakers and political figures Identify, monitor, and analyze policy issues affecting Roblox in the U.S. States Develop strategies for engaging with state policymakers around issues important to Roblox Assist the wider public policy team on ongoing projects Advise Roblox team members on public policy matters as inputs to the development of our products and business operations Articulate our public policy positions in briefing papers and consultation responses Communicate with external stakeholders on behalf of Roblox on

Citi's Markets Quantitative Analysis (MQA) group is seeking a highly skilled VP Quantitative Analyst to join its Equities team. This role is central to the research, design, implementation, and maintenance of cutting-edge Equities Execution Algorithms for Citi's clients and internal trading desks, with a specific focus on North America and LATAM markets. This position offers a unique opportunity to apply strong quantitative, technical, and soft skills to foster innovation within a collaborative team culture, directly impacting trading businesses, control functions, and the global client base. Key Responsibilities Algorithmic Development & Enhancement: Design and develop new algorithms and strategies for the next generation equity trading platform initiative at Citi. Research, design, and implement improvements for existing algorithmic trading strategies (e.g., VWAP, liquidity seeking). Develop and enhance quantitative models, including optimal schedule, market impact models, and short-term predictive signals (e.g., fair value). Implement algorithm enhancements and customizations with production-quality code, applying best practices for modular, reusable, and robust trading components. Data Analysis & Modeling: Perform in-depth analysis of large datasets comprising market data, orders, executions, and derived analytics. Apply statistical modeling and machine learning techniques for data analysis and signal generation. Conduct flow analysis and performance tuning for various client flows. Provide data and analysis to support initial model validation and ongoing performance analysis. Collaboration & Support: Collaborate closely with traders, risk managers, product, sales, and technology teams to integrate quantita

NVIDIA is hiring an NCX Senior Engineer who is passionate about NVIDIA Cloud Partner (NCP) infrastructure operations to join our DSX team. This role involves working closely with strategic NVIDIA Cloud Partners to build and improve the operational capabilities essential for running large-scale NVIDIA accelerated infrastructure reliably in production. Your role involves guiding partners beyond the initial cluster deployment and validation phase into advanced Day 2 operations. These operations cover ongoing infrastructure health, observability, lifecycle management, quick remediation, performance validation, and operational readiness. You will engage directly with partner engineering and operations teams to develop consistent approaches that support NVIDIA workloads and the broader external customer environments of the partners. This is a highly technical, hands-on role at the intersection of NVIDIA accelerated computing, cloud infrastructure, distributed systems, and production operations. What you'll be doing: Lead NCP Day 2 operational readiness efforts. Collaborate directly with NVIDIA Cloud Partners to set up the systems, procedures, automation, and operational methods necessary to consistently manage NVIDIA accelerated infrastructure following initial deployment and activation. Build continuous infrastructure validation. Develop and implement methods to continuously validate GPU, CPU, storage, and network health. Do this across large-scale AI clusters to identify degraded infrastructure before it impacts critical training or inference workloads. Establish observability and operational telemetry. Help NCPs implement comprehensive telemetry, monitoring, alerting, dashboards, and operational signals across compute, GPU, InfiniBand/RoCE networking, storage, Kubernetes, and AI workloads. Devel

As a Product Marketing Manager for NVIDIA NIM, you will play a pivotal role in helping enterprises deploy AI. NVIDIA NIM is revolutionizing AI from experimentation to production, packaging optimized, production-ready models for rapid deployment. Our product marketing team operates at the intersection of developer tooling and enterprise go-to-market, ensuring that our narrative resonates with ML engineers and CTOs alike. If you relish diving into technical depth and translating it into compelling stories, this is the perfect opportunity! What you will be doing: Launching products: You'll build and manage launch plans for high-visibility NIM releases, coordinating assets, timelines, keynote slides, demos, and press materials while driving cross-functional execution with product management, engineering, technical marketing, and PR or equivalent experience. You'll align the team on messaging and positioning for NIM across developer and enterprise audiences. You will develop messaging docs, sales enablement materials, customer presentations, solution overviews, and web content. Driving awareness: You'll identify target audiences and content gaps, then build the assets that fill them — blogs, webinars, demos, solution briefs, and more. Crafting the ecosystem story: You'll drive co-marketing engagements with NVIDIA's model providers, cloud partners, and ISV ecosystem to showcase the full range of possibilities with NIM. Collaborating with PR: You'll work with PR on press launches to ensure the NIM story is accurate, compelling, and consistent across every channel. What we need to see: Excellent written and verbal communication skills, with a proven track record of articulating technical value to both developer and executive audiences. College degree or equivalent experience. More t

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. Our Senior Software Engineers independently drive complex technical work, shape the systems and technical decisions within their teams, and enable other engineers to deliver high-quality, scalable solutions. Vanta's product monitors the security posture of thousands of companies, pulling tens of millions of API calls of data per day, pushing information from hundreds of thousands of laptop agents, and running tests against that data continuously to identify potential security threats. Our infrastructure and tooling need to stay ahead of exponential growth in our customer base. As a Senior Software Engineer at Vanta, you'll drive complex projects across our technical stack, contribute to the technical direction of your team, and mentor other engineers. Your past experience will be leveraged to enable and accelerate Vanta's growth. Visit our Vanta Engineering Blog to learn more about what our team is working on! Tests are at the heart of how Vanta continuously monitors security and compliance for our customers. The Test Core team builds the runtime platform that powers these checks. We own how Tests are scheduled and executed, how their results are persisted and exposed, and the systems that keep this runtime reliable as Vanta grows. In this role, you'll work on some of the core systems behind Vanta's Tests platform. You'll tackle problems around the reliability, correctness, and performance of Test execution, evolve the systems and abstractions that allow the platform to scale, and make it easier for other engineering teams to build on the Tests runtime. Many of these problems span multiple systems and teams and require a deep u

As an Enterprise Customer Success Manager, you will proactively drive new product attachment and effective strong relationships across our largest and most strategic customers. You’ll advocate for the customer internally and focus on a positive customer experience. Interactions are rooted in relationship-management, first and foremost, while also advocating for growth opportunities. Enterprise Customer Success Managers follow a well-defined methodology that helps them identify the customer's unique needs and clearly convey the value of the Datadog product. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Act as a strategic partner to customers, orchestrating cross-functional internal teams and engaging executive, technical, and business stakeholders to understand customer goals and translate them into a clear, deliverable Datadog value narrative. Proactively build and maintain executive relationships to deliver clear, outcome-driven value stories that connect Datadog technical use cases to measurable business results. Lead QBRs and strategic reviews as a forum to demonstrate impact, align on priorities, and define next-step initiatives. Analyze adoption and usage trends to quantify value delivered, extract insights from large datasets, identify gaps, and drive financially grounded commercial recommendations and strategic opportunities. Position Datadog as a critical observability platform that enables reliability, efficiency, and informed decision-making. Own and project manage the on-boarding process for new customers Collaborate cross-functionally with AEs, SEs, TAM, Product, Support, Enablemen and other technical teams to ensure consistent value delivery and messaging. Who You Are: Customer-centric with 3+ years in a Customer Success

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. Role Summary As a Social Media Support Specialist, you are at the forefront of helping developers create while managing our social media presence and community interactions. You'll assist developers with complex technical issues, billing inquiries, account management, and product usage questions across multiple channels including X (Twitter), LinkedIn, Reddit, Apple/Google Play stores, and other relevant platforms. You will help bubble up what is important to Replit's engineering and Product teams, and what needs improvement to your own team, while also serving as a key voice in our social media community engagement. We use tools like Zendesk, Sprout Social, Linear, Slack, Stripe, Orb, Notion, and Replit itself to get the job done, alongside social media management platforms for X, LinkedIn, and Reddit. You will work on a small, global team of support specialists and engineers united by Replit's mission to make the next billion software creators. Together, you'll ensure developers worldwide have the support they need to bring their ideas to life. In this role you will… Work directly with Replit customers via support tickets and social media accounts to solve account, billing, and product issues Manage and respond to customer inquiries and community discussions on X (Twitter), LinkedIn, Reddit, and Apple/Google Play stores, with the possibility of expanding coverage to additional platforms as we grow Monitor social media channels for product feedback, technical issues, and community sentiment Manage escalations from social media channels and coordinate with appropriate internal teams to ensure timely resolution Collaborate with the rest of the Support team in telling the story of our users to the rest of Replit Work cro

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. Role Summary As a Social Media Support Specialist, you are at the forefront of helping developers create while managing our social media presence and community interactions. You'll assist developers with complex technical issues, billing inquiries, account management, and product usage questions across multiple channels including X (Twitter), LinkedIn, Reddit, Apple/Google Play stores, and other relevant platforms. You will help bubble up what is important to Replit's engineering and Product teams, and what needs improvement to your own team, while also serving as a key voice in our social media community engagement. We use tools like Zendesk, Sprout Social, Linear, Slack, Stripe, Orb, Notion, and Replit itself to get the job done, alongside social media management platforms for X, LinkedIn, and Reddit. You will work on a small, global team of support specialists and engineers united by Replit's mission to make the next billion software creators. Together, you'll ensure developers worldwide have the support they need to bring their ideas to life. In this role you will… Work directly with Replit customers via support tickets and social media accounts to solve account, billing, and product issues Manage and respond to customer inquiries and community discussions on X (Twitter), LinkedIn, Reddit, and Apple/Google Play stores, with the possibility of expanding coverage to additional platforms as we grow Monitor social media channels for product feedback, technical issues, and community sentiment Manage escalations from social media channels and coordinate with appropriate internal teams to ensure timely resolution Collaborate with the rest of the Support team in telling the story of our users to the rest of Replit Work cro

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a Sr. Studio Software Engineer for Roblox Studio Platform, you will be a key contributor to the evolution of Roblox Studio, the primary IDE for making massive multiplayer online games on the Roblox platform. Studio provides the mission-critical tools for 3D modeling, animation, and the complete SDLC for millions of developers. We are looking for engineers who thrive on an adventure into the unknown and have experience across various systems, Operating Systems, Game Engines, and Application Frameworks. You’ll tackle projects involving: Core User Features: Architecting application frameworks, windowing systems, and code generation. “AI Native” Features: Pioneering scalable systems that extend to complex, agentic use cases. Foundational Architecture: Driving OS integration, extensibility, and customizability at the deepest levels. Central Backend Systems: Engineering the infrastructure to power a consistent, high-performance UX. Design Evolution: Collaborating with UX designers to translate Studio into a modern, consistent design language. You Will: Design and execute the technical direction to drive the future extensibility and adaptability of the application. Own and deliver complex techn

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a Sr. Studio Software Engineer, not only will you be one of the coolest humans on the planet; you will also be a key contributor to the evolution of Roblox Studio which is the primary IDE for making massive multiplayer online games on the Roblox platform. Who wouldn’t want to do that? Studio provides tools for 3D modeling, animation, complete SDLC and testing for teams and individual game developers. This role does not require experience in the aforementioned. Large scale desktop application experience will suffice. You’ll work on projects involving: Core user features - UI frameworks,, windowing systems, code generation “AI Native” features - building well integrated AI features into Studio Foundational application architecture, including OS integration and building our our third party plugin ecosystem. Working with UX designers for overall design language for Studio both on visual, motion, and interactive elements. Building central backend systems You will: Design and execute on the architecture and technical direction that will be the future of our application Own and deliver complex technical projects from the planning stage through execution Work cross functionally, acro