Technical Services Manager in United States

About the Team OpenAI, in close collaboration with our capital partners, is embarking on a journey to build the world’s most advanced AI infrastructure ecosystem. The Industrial Compute team is central to this mission, setting the core infra strategy and implementing this vision. From site selection to the buildout process, this team sits at the intersection of commercial, technical, strategy, and operations, interacting with teams and executives inside and outside of OpenAI. About the Role The Clean Energy and New Technology Lead will own infrastructure clean energy and emerging energy technology strategy and execution, identifying and deploying scalable solutions that enable resilient, low-carbon compute and data center growth. The role will work closely with regulatory and policy teams to align infrastructure expansion with OpenAI’s long-term environmental and operational objectives. This is an individual contributor lead role and does not have direct reports initially. The role will evaluate where emerging energy technologies can materially improve reliability, cost, carbon, speed, or resilience; translate those options into practical deployment pathways; and help ensure OpenAI’s infrastructure growth remains aligned with sustainability considerations. Key Responsibilities Evaluate emerging energy solutions such as clean firm power, advanced storage, grid flexibility, low-carbon backup power, heat reuse, water-related energy efficiency, and other scalable technologies where relevant. Identify pilot opportunities and deployment pathways that can move promising energy technologies from concept to commercially and operationally credible execution. Translate technical options into clear reliability, cost, schedule, carbon, regulatory, and operational implications for infrastructure decision-making. Partner with energy regulatory, policy, procurement, engineering, deployment, finance, legal, and site-readiness teams to align technology and sustainability choices with

About the team OpenAI’s Forward Deployed Engineering team partners with customers to turn research breakthroughs into production systems. We operate at the intersection of customer delivery and core platform development. About the role Forward Deployed Engineers (FDEs) lead complex end-to-end deployments of frontier models in production alongside our most strategic customers. You will own discovery, technical scoping, system design, build, and production rollout, partnering directly with customer engineering and domain teams. You will measure success through production adoption, measurable workflow impact, and eval-driven feedback that changes product and model roadmaps. You’ll work closely with our Product, Research, Partnerships, GRC, Security, and GTM teams. This role is based in San Francisco. We use a hybrid work model of 3 days in the office per week. We offer relocation assistance. Travel up to 50% is required. In this role you will Own technical delivery across multiple deployments from first prototype to stable production Build full-stack systems that deliver customer value and sharpen how we learn Embed closely with customer teams, understand their needs, and guide adoption of what you build Scope work, sequence delivery, and remove blockers early Make trade-offs between scope, speed, and quality; adjust plans to protect delivery Contribute directly in the code when progress or clarity depends on it Codify working patterns into tools, playbooks, or building blocks that others can use Share field feedback that helps Research and Product understand where the models succeed and where they can improve Keep teams moving through clarity and follow-through You might thrive in this role if you Bring 5+ years of engineering or technical deployment experience that includes customer-facing work Have scoped and delivered complex systems in fast-moving or ambiguous environments Write and review production-grade code across frontend and backend using Python, JavaScript,

About the Team The Agent Infrastructure team at OpenAI is responsible for building systems that enable training and deployment of highly useful AI agents, both internally and for the world. We work hand-in-hand with researchers to design and scale the environment in which agentic models are trained – providing a workspace for AI models to execute code, debug issues, and develop software just as human SWEs do. Our training environment for agentic models operates at an extremely high scale and has the flexibility to emulate any environment in which an agent might work. At the same time, our team builds and maintains OpenAI’s core platform for the deployment and execution of agents in production. Our systems power products such as Codex, Operator, tool use in ChatGPT, and future agentic products. Some of the most challenging technical problems in scaling the capabilities and utility of agents and agentic models lie in the infrastructure layer – and our team is focused on building the research and production systems that enable OpenAI to train the most capable models in the world, and maximize the utility of our agentic products for users around the world. About the Role As a Software Engineer on the Agent Infrastructure team, you will have the opportunity to work closely with both research and product at OpenAI - building and scaling systems to train highly capable agentic models, and building the platform and integrations to launch new agents to hundreds of millions of users worldwide. Your work will consist of both building new capabilities - standing up the infrastructure and integrations needed to train more complex agentic models - and rapidly scaling these new capabilities to some of the largest compute clusters in the world. At the same time, you’ll be instrumental to the launch of agentic products at OpenAI - building, maintaining, and scaling the production platform on which all agents run. We’re looking for people with deep experience building AI infrastructu

About the Team OpenAI, in close collaboration with our capital partners, is embarking on a journey to build the world’s most advanced AI infrastructure ecosystem. The Industrial Compute team is central to this mission, setting the core infra strategy and implementing this vision. From site selection to the buildout process, this team sits at the intersection of commercial, technical, strategy, and operations, interacting with teams and executives inside and outside of OpenAI. About the Role The Community Engagement Lead will serve as the primary liaison between OpenAI and the communities where it plans to develop data centers, including Effingham County and the greater Savannah Metropolitan Area. This role ensures that OpenAI builds strong, trust-based relationships with local stakeholders, communicates proactively about our projects, and integrates community priorities into our development approach. The role spans engagement, communications, and reputation management, and will partner closely with the Economic Development and Environmental leads. Key Responsibilities Build and maintain relationships with local leaders, community organizations, NGOs, and residents. Develop and execute community engagement strategies for new and existing sites. Represent OpenAI in public forums, hearings, and community events. Partner with the Economic Development Lead on incentive compliance and community benefits. Partner with the Environmental Lead on communicating environmental stewardship and sustainability efforts. Develop proactive communications to address concerns, highlight benefits, and reduce risk of opposition. Monitor community sentiment and advise executives on risks and opportunities. Create a community engagement playbook that can scale across geographies. Qualifications 8+ years in community affairs, public engagement, or corporate communications. Proven track record engaging diverse community stakeholders for large infrastructure or technology projects. Strong publ

About the team OpenAI’s Forward Deployed Engineering team partners with customers to turn research breakthroughs into production systems. We operate at the intersection of customer delivery and core platform development. About the role As a foundational FDE manager, you’ll lead FDE through high-stakes, ambiguous customer deployments and own technical and business value outcomes end to end. You’ll grow a team that can operate under pressure and help OpenAI learn from the field. You’ll partner closely with Product, Research, Sales, and GTM to ensure fieldwork informs roadmap priorities, drives new exploration, and supports safe deployment at scale. Your decisions will influence how OpenAI is trusted by the customers closest to our deployment work. Your success will be measured by how consistently your team ships, how clearly you deliver signal to Research and Product, and how durable your team and delivery model prove to be. This role is based in New York City We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. This role also will require travel up to 25%. In this role you will Lead and grow a team of FDE delivering production systems with frontier models Own end-to-end delivery outcomes through clarity, speed, tight coordination, and technical quality Codify what works into tools, playbooks, and roadmap inputs that create leverage for both OpenAI and our wider developer community Notice early indicators and raise them with urgency, whether in product behavior, customer environments, or delivery practices Use judgement to distinguish what requires action and what does not Set a high bar for FDE performance and support each person’s growth through direct, actionable feedback Define how we staff and support field teams that can scale without added complexity You might thrive in this role if you Bring 8+ years of engineering or technical delivery experience, including 2+ years managing high-performing FDE or custo

About the team OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this. In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible. About the role Our Sales team has a unique mission to help customers understand the deep impact that highly capable AI models can bring to their business and users. This role is a mixture of technical understanding, vision, partnership, and value-driven strategy. You’ll be a key driver of opportunities through the entire sales cycle, from pipeline generation to closure. You’ll work with researchers, engineers, and solution strategists to help customers evolve their industry with AI. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you'll: Manage a portfolio of customer accounts, developing and executing strategies for a comprehensive account plan Support your customer accounts from initial engagement to successful deployment, expansion, and through to renewal Develop new and existing accounts through pipeline generation, discovery, evaluation, and successful adoption Partner with solutions and research engineering to build and execute complex customer programs and projects Own a revenue target Manage revenue forecasts Analyze key account metrics to create reports and provide insights to internal and external stakeholders Closely monitor the industry landscape (people, competitors, partners, etc.) to contribute to product roadmap and

About the Team OpenAI’s Hardware organization develops AI-native silicon and system-level solutions for the unique demands of advanced AI workloads. Building on efforts like Jalapeño, the team is developing future generations of AI-native silicon and tightly integrated systems to power the next generation of frontier models. By co-designing chips, systems, tools, and methodologies, the team helps deliver faster, more efficient, and production-ready hardware for OpenAI’s supercomputing platform. About the Role We are seeking a Technical Lead to lead deployment and operations for OpenAI’s Silicon & Systems team. This person will become the Directly-Responsible Individual responsible for bringing OpenAI’s custom silicon and associated systems into data center environments, ensuring successful deployment, bring-up, validation, operational readiness, and ongoing reliability at scale. This role sits at the intersection of silicon, systems, infrastructure, data center operations, and software. You will lead a team focused on taking new hardware platforms from lab validation into production data center deployment. You will be responsible for building the operational processes, technical workflows, tooling, and cross-functional alignment required to deploy and operate custom AI hardware reliably in OpenAI’s supercomputing infrastructure. The ideal candidate is both a strong leader and a deeply technical operator. You should be comfortable staying close to the technical details of hardware bring-up, fleet deployment, debugging, system validation, data center integration, and production operations. This role requires strong execution, excellent cross-functional judgment, and the ability to drive clarity in ambiguous, fast-moving environments. In this role, you will: Lead a team responsible for deployment and operations of OpenAI’s custom silicon and systems in data center environments Own the path from hardware bring-up and validation through production deployment, operati

About the Team OpenAI’s Finance and Revenue Operations organization builds the commercial infrastructure that enables the business to scale with speed, discipline, and financial integrity. Deal Desk operates as the commercial strategy and governance function at the intersection of Sales, Partnerships, Legal, Technical Revenue, Finance, Order Management, Billing Operations, Product, and GTM Systems. We architect complex enterprise transactions, turn ambiguity into executable decisions, and create the guardrails that let the business move quickly with operational and financial discipline. As OpenAI’s enterprise business grows in scale and complexity, Deal Desk defines how novel commercial motions become durable operating capabilities. We convert precedent-setting deal decisions into repeatable policy, controls, workflows, and systems requirements. About the Role We are hiring a Strategic Deals & Commercial Architecture Lead to lead the structuring and governance of OpenAI’s most complex enterprise transactions. This is a senior individual-contributor leadership role for someone with exceptional enterprise deal judgment, operational rigor, and a builder mindset. You will serve as the commercial architect for high-stakes opportunities, translating ambiguous requirements into coherent deal structures, approval strategies, and executable quote-to-cash plans. Your work will shape more than individual transactions. You will establish decision principles and precedent, clarify tradeoffs, and turn recurring patterns into scalable guidance, controls, systems requirements, and enablement. You will own the commercial decision and governance layer that helps strategic opportunities move decisively while managing downstream risk across contracting, billing, revenue recognition, provisioning, reporting, controls, auditability, and customer experience. The right candidate can move seamlessly between advising on a single high-value transaction and improving the operating model be

About the Team OpenAI’s mission is to build safe artificial general intelligence (AGI) that benefits all of humanity. Achieving this requires bringing the world’s most exceptional talent under one roof to push the boundaries of what’s possible. Our Research Recruiting team plays a critical role in this effort. We are an embedded part of the research organization—working side by side with our research staff to deeply understand evolving priorities, build trust, and strategically shape the future of OpenAI’s talent. About the Role We are looking for a highly strategic recruiter to work closely with the Head of Research Recruiting on a small set of unusually important, high-touch searches and candidate relationships. This role will focus on exceptional talent who does not move through a standard recruiting process: highly visible researchers, technical leaders, operators, and other special-interest candidates where timing, discretion, market intelligence, and tailored engagement matter as much as process execution. This is not a conventional req-based recruiting role. You will help identify where the market is moving, develop intelligence on top talent and competitor activity, translate that intelligence into action, and orchestrate bespoke recruiting strategies for candidates who require a more nuanced path into OpenAI. You should be able to translate these signals and states into clear, actionable advice for leaders and then make it happen. In this role, you will: Partner directly with the Head of Research Recruiting and research leadership team to define priority talent targets and shape bespoke engagement strategies. Build and maintain deep market intelligence across frontier AI, research, engineering, and adjacent talent ecosystems, including competitor movement, candidate motivations, and relationship context. Proactively identify, map, and cultivate exceptional high-profile talent before there is a formal or standard hiring process attached. Translate weak signa

About the Team OpenAI, in close collaboration with our capital partners, is embarking on a journey to build the world’s most advanced AI infrastructure ecosystem. This team is central to this mission, setting the core infra strategy and implementing this vision. From site selection to the buildout process, this team sits at the intersection of commercial, technical, strategy, and operations, interacting with teams and executives inside and outside of OpenAI. About the Role We are seeking experienced Data Center Mechanical and Electrical/Power Design Engineers with expertise in designing, operating, and maintaining large-scale data center campuses. The ideal candidate for this role will have extensive background and experience in design and managing critical equipment and facilities, design and operation of MEP (Mechanical, Electrical, Plumbing) systems, and overseeing operational activities from initial phases of Data Center build through delivery and ongoing maintenance. The ideal candidate will have a strong technical background, operational leadership experience, and a proven ability to collaborate with external vendors on critical infrastructure. This role offers the opportunity to lead transformative data center projects with high visibility and impact. If you are passionate about delivering cutting-edge infrastructure solutions, we encourage you to apply. Key Responsibilities Oversee building and MEP design, operation, and maintenance, including reviewing building and MEP drawings and proposals across all project phases. Lead operational activities for large-scale data center campuses, from early design phases through delivery and daily operation. Operate and maintain critical data center facilities and equipment, ensuring reliability and performance. Collaborate with external vendors to select, procure, and manage critical equipment, such as generators, UPS, chillers, and CDUs. Provide technical expertise on all aspects of data center building, equipment, and

About the Team The AI Architect team partners with organizations to turn OpenAI's most capable models into meaningful, real-world impact. We work with customers across industries and digital-native businesses to identify where AI can create value, design secure and scalable solutions, and help those solutions move from early exploration into sustained production adoption. The team brings together technical strategy, customer partnership, and practical deployment expertise, working closely with Sales, Product, Engineering, Research, and specialist delivery teams. About the Role As an AI Architect, you will be the senior technical owner for a named portfolio of customers and the primary technical counterpart to their leadership teams. You will act as the “CTO of your book of business”, shaping each customer's AI strategy and guiding their journey from pre-sales discovery and solution evaluation through deployment, adoption, and measurable business impact. You will own the technical account plan across ChatGPT Enterprise, the OpenAI API, Codex, and other agentic AI solutions. In partnership with the Account Director, you will translate business priorities into a focused use-case portfolio, an actionable adoption roadmap, and a clear path to durable customer value and growth. The Account Director owns commercial strategy; you own the technical strategy, customer journey, and path to production value. You will remain accountable for the technical outcome while bringing in the right specialists across deployment, implementation, enablement, security, product, and partners to provide deeper expertise and execute work where needed. This role calls for strong industry fluency, sound architectural judgment, and the ability to move confidently between executive strategy and hands-on technical conversations. In this role, you will: Serve as the primary technical advisor and long-term technical relationship owner for a named portfolio of existing customers and pre-sales prospect

About the Team Safety Systems works to ensure OpenAI’s most capable models can be developed and deployed responsibly. Our work spans evaluations, safeguards, red teaming, deployment decisions, and the systems that help OpenAI understand and reduce risk as models become more capable and widely used. Within Safety Systems, the Trustworthy AI team is growing its safety transparency function: a practice focused on helping external audiences understand OpenAI’s technical safety work with greater clarity, rigor, and continuity. We create and improve the public artifacts that explain how our systems are evaluated for safety, what safeguards we build, what decisions we make, and where uncertainty remains. This work includes system cards, the Deployment Safety Hub, safety-related blogs, public governance documents, and other outputs that communicate technical safety topics to external audiences. It also includes building new ways to make technical safety information easier to understand, navigate, and use—including AI-assisted workflows, data visualizations, and interactive tools that make complex technical work more legible over time. About the Role We are looking for a Safety Transparency Editor to own the editorial quality of key safety transparency artifacts and systems. This is a hands-on role for someone who can write crystal-clear, pitch-perfect explanations of the hardest and highest-stakes technical safety topics that OpenAI tackles, and who can lean into AI to build systems that help the broader organization do this work better. Your core responsibility is to shape and execute how our technical safety work is externally communicated: identifying the narrative thread, exercising judgment about which details matter, determining where additional context, explanation, or supporting evidence is needed, translating complexity without sacrificing precision, and helping external audiences understand both the safety measures we’ve taken and the uncertainties that remain. To

About the Team OpenAI, in close collaboration with our capital partners, is embarking on a journey to build the world’s most advanced AI infrastructure ecosystem. The Infrastructure team is central to this mission, setting the core strategy and implementing the vision. From site selection to deployment to operations, this team sits at the intersection of commercial, technical, and operational domains, interacting with experts and executives inside and outside of OpenAI. We design and operate mission-critical facilities that support cutting-edge AI workloads at scale. About the Role We are seeking a Facilities Operations Lead to support the commissioning, deployment, and long-term operation of our next-generation AI data centers. This role bridges the interface between data center construction and hardware landing, ensuring seamless integration of mission-critical infrastructure with hardware deployment timelines. You will define and execute commissioning plans, support infrastructure bring-up, and take ownership of operations and maintenance for cutting-edge, large-scale, AI data centers. You will collaborate closely with design, construction, and hardware teams to define repeatable processes for new data center builds and lead hands-on operations to uphold the performance and reliability of our deployed infrastructure. Key Responsibilities Define and execute sequences of operations, commissioning steps, and bring-up processes for mission-critical data center facilities. Interface with the design and hardware teams to define deployment procedures tailored to each data center and hardware configuration. Oversee installation, commissioning, and operational readiness of large-scale data center campuses. Manage monitoring, maintenance, and quality control of the data center infrastructure, including high-performance liquid cooling systems. Develop on-site operations staffing strategy. Develop and enforce procedures for planed and unplanned downtime and SLAs for critical

About the team OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this. In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible. About the role Our Sales team has a unique mission to help customers understand the deep impact that highly capable AI models can bring to their business and users. This role is a mixture of technical understanding, vision, partnership, and value-driven strategy. You’ll be a key driver of opportunities through the entire sales cycle, from pipeline generation to closure. You’ll work with researchers, engineers, and solution strategists to help customers evolve their industry with AI. This role is based in San Francisco. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you'll: Manage a portfolio of accounts, developing and executing strategies for a comprehensive account plan Lead our prospects’ journeys from consideration to successful deployment Partner with solutions and research engineering to build and execute complex customer programs and projects Own a consumption revenue target Manage consumption revenue forecasts Analyze key account metrics to create reports and provide insights to internal and external stakeholders Closely monitor the industry landscape (people, competitors, partners, etc.) to contribute to product roadmap and other corporate strategies Collaborate with solutions, marketing, communications, business operations, people operations, finance, product m

About the team The Applied AI Engineering team is responsible for ensuring the safe and effective deployment of Generative AI applications for developers and startups. We act as a trusted advisor and thought partner for our customers, working to build an effective backlog of GenAI use cases for their industry and drive them to production through strong technical guidance. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to late-stage startups. About the Role We are seeking a technically proficient, business-minded Applied AI Engineer to help push the frontier of advanced AI with our strategic startup customers. You'll work with some of the most exciting AI startups in the world, guiding them through ideation, development, delivery, and scaling to accelerate and maximize the value of what they build on our platform. You will have the opportunity to work on the most novel and creative use cases being built on our API, serving as a critical partner in collecting and delivering high-fidelity product and model feedback internally. You will collaborate closely with Sales, Solutions Engineering, Applied Research, and Product teams, and you will report to the Startups Applied AI Lead. This role is based in our San Francisco or New York offices. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Partner closely with strategic startup customers as their technical thought partner to build novel applications on our API, helping them rapidly move from ideation to scale. Provide proactive guidance to maximize business impact and accelerate application development. Experiment and prototype alongside customers, demonstrating practical use cases. Contribute to open-source resources and scale the function by sharing knowledge, codifying best practices, and publishing useful resources. Synthesize and deliver valuable feedback to the Product and Research