Technical Success Manager in United States

Solution Architect Program Manager Description - Job Summary The Solution Architect Program Manager is responsible for driving advanced technology solutions from early concept through architecture definition, proof of concept, productization planning, system integration, validation, and launch readiness. This role combines deep technical capability with disciplined program execution to ensure that innovative concepts are translated into clear scope, committed deliverables, product milestones, and launch timelines. This position requires strong solution architecture judgment, structured planning, and cross-functional leadership across engineering, product, hardware, firmware, software, validation, security, operations, and external partners. The role owns the bridge between concept feasibility and production execution by defining requirements, aligning stakeholders, managing schedules, resolving technical dependencies, tracking risks, and maintaining readiness documentation required to deliver solutions on product milestones and market launch commitments. Responsibilities Drive end-to-end solution programs from concept exploration, business and technical feasibility, architecture definition, POC execution, productization planning, system integration, validation, and launch readiness. Translate ambiguous innovation concepts into clear solution scope, use cases, requirements, architecture assumptions, success criteria, milestones, resource needs, and execution plans. Own integrated schedules that align engineering deliverables with product development checkpoints, POR decisions, validation gates, manufacturing readiness, and launch timeline commitments. Partner closely with product management, system architecture, hardware, firmware, software, security, validation, operations, and external suppliers to manage dependenci

About Dawn Aerospace Dawn Aerospace is redefining space transportation through reusable, sustainable, and high-cadence flight systems. Our Aurora Spaceplane enables rapid access to suborbital space and speeds over Mach 3, serving a growing need for near-space testing, high-speed flight, and microgravity research. Together with our in-space propulsion business, Dawn is building the infrastructure for sustainable access to and operation in space. Role Overview Aurora is the first vehicle capable of flying missions to the edge of space multiple times a day. Your job is to transform this vehicle capability into mission success for our customers working from anywhere in the US - although Huntsville , USA is preferred (with domestic and international travel) . As a Mission Manager, your core role is to translate customer objectives into executable flight plans. You will be the customer’s interface to Dawn's flight operations, engineering, regulatory, and commercial teams. Throughout any project, you will coordinate the specialists required to solve individual problems while retaining responsibility for the mission. This is not a passive account-management role. You will be expected to assess mission feasibility, challenge customer assumptions, defend engineering realities, and drive clarity across complex, first-of-a-kind mission concepts. You will be the customer’s technical advocate inside Dawn, and Dawn’s operational interface to the customer. You will succeed here if you can lead through ambiguity, communicate with precision, and have the technical depth to engage meaningfully with aerospace engineers and flight operators, while keeping customers aligned, informed, and confident. Key Responsibilities Mission Ownershi

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 43 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences. We are seeking a technical, data-driven Product Management leader to own CLEAR's Marketing Technology platform. This role is responsible for the systems, data, and measurement capabilities that power member acquisition from first touch through enrollment. You will own CLEAR's MarTech ecosystem, including attribution and tracking, audience data infrastructure, CRM and lifecycle marketing platforms, and the integrations that connect marketing signals to actionable insights. Partnering closely with Marketing, Engineering, and Data teams, you'll ensure CLEAR has the tools and intelligence needed to scale growth across paid, organic, and partner channels. What You'll Do: Own the vision, roadmap, and performance of CLEAR's MarTech ecosystem, including CRM, audience activation, tracking, attribution, and marketing data infrastructure. Build best-in-class measurement capabilities across paid, organic, and partner channels, creating a trusted source of truth for acquisition performance. Partner with Marketing to improve audience targeting, lifecycle messaging, SEO/SEM performance, and channel optimization. Drive strategy for audience segmentation, activation, suppression, and first-party data utilization using platforms such as Snowflake and Hightouch. Own the digital enrollment experience, ensuring it is optimized for conversion, personalization, and growth. Define success metrics, manage vendor relationships, and prioritize investments that maximize marketing effectiveness and ROI. What We're Looking For: 8+ years of Product Management experie

About the Team OpenAI Finance is responsible for ensuring the organization is set up for success in pursuit of its mission. The Technical Accounting team plays a crucial role in helping OpenAI navigate complex, judgmental, and rapidly evolving accounting matters with rigor and clarity. We aim to bring both technical excellence and strong business partnership to some of the most novel accounting questions in the industry. About the Role As Senior Manager, Technical Accounting, Compute Infrastructure, you will lead the evaluation, documentation, and operationalization of complex accounting matters related to OpenAI's compute infrastructure, strategic investments, and other non-routine business activities.. This role sits at the intersection of U.S. GAAP technical accounting, infrastructure strategy, financial reporting, controls, and cross-functional execution. Key areas may include cloud compute arrangements, data center and colocation arrangements, lease accounting under ASC 842, power purchase agreements, strategic investments, consolidation evaluations under ASC 810, financial instruments, and other emerging or non-standard arrangements. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Lead technical accounting analysis for complex, judgmental, and non-routine transactions under U.S. GAAP. Evaluate accounting implications for compute infrastructure arrangements, including cloud compute, data center, colocation, lease, PPA, infrastructure procurement, and related commercial arrangements. Partner with Controllership, Tax, Legal, FP&A, Procurement, Infrastructure, and other cross-functional teams to assess the accounting implications of new products, commercial arrangements, strategic transactions, and business initiatives. Prepare and review technical accounting memoranda, position papers, and other auditor-ready documentation. Translate

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. About the Role Replit is experiencing extraordinary growth across our customer base and seeking a Mid-Market Account Manager with strong communication skills to drive retention, expansion, and customer success. Candidates with Sales or Account Management experience in SaaS, particularly with some technical background (i.e. having some coding knowledge or prior experience at other developer tool companies) are ideal. We believe this role offers a distinctive opportunity for people who excel in client-facing situations and have a passion for customer success and AI. You'll leverage your skills to help customers maximize value from Replit's platform while driving sustainable revenue growth. In this role you will: Execute renewal processes with a focus on expansion and long-term partnership development Serve as the primary relationship owner for your assigned customer portfolio, ensuring high satisfaction and retention Champion customer success by helping businesses realize the transformative potential of AI-powered software creation Lead onboarding programs that accelerate customer time-to-value and platform adoption Guide customers through Replit's rapidly evolving feature set, including Agent 3's autonomous capabilities, Plan Mode, and automation tools Maintain accurate customer health scores and renewal forecasting data in Replit's CRM (Hubspot) Gather and communicate valuable customer feedback, championing their interests within Replit Optimize customers' use of the Replit platform through ongoing training, support, and strategic guidance Required skills and experience: 3-5+ years in a quota-carrying Sales or Account Management role managing a mid-market book in SaaS or developer tools Proven ability to expand product

High Performance Workstation Business Development Manager- AMD Description - Sales and Technical Consultant, High-Performance Workstation Segment We are seeking a customer-facing AI and Acquisition subject matter expert role on the HPI Advanced Compute Solutions (ACS) sales team and will focus on growing HP’s Z high-performance workstation Total Addressable Market (TAM) within the AI PC market. This individual will be responsible for working with customers and partners in support of attracting new customers and growth in HP’s high performance compute solutions . The role analyzes market competition, gathers customer feedback, and shares insights with internal teams for improvement. The ideal candidate will possess a breadth of abilities and skills, including client hardware knowledge, AI and machine learning applications and solutions, strong marketing and presentation skills, solid understanding of customers’ business and decision makers, and strong team leadership to drive growth with an emphasis on Advanced Micro Devices (AMD) platforms with customers and partners. Most importantly, the role offers the opportunity to be a business leader in support of the sales teams nationally - contributing to the strategy, setting direction, and achieving success in AMD and HP. The role requires someone to be self-driven, capable of operating autonomously through ambiguity, and constantly striving for excellence. THE PERSON: We seek an individual with exceptional technical & business knowledge and familiarity with AI trends in the PC market. This individual should be comfortable working: Dynamic environment and have experience with PC client and AI hardware, software and systems. Work independently within a core team is important, and you will rely upon your excellent communication and relat

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. About the Role Replit is experiencing extraordinary growth across our customer base and seeking a Mid-Market Account Manager with strong communication skills to drive retention, expansion, and customer success. Candidates with Customer Success or Account Management experience in SaaS, particularly with some technical background (i.e. having some coding knowledge or prior experience at other developer tool companies) are ideal. We believe this role offers a distinctive opportunity for people who excel in client-facing situations and have a passion for customer success and AI. You'll leverage your skills to help customers maximize value from Replit's platform while driving sustainable revenue growth. In this role you will: Serve as the primary relationship owner for your assigned customer portfolio, ensuring high satisfaction and retention Champion customer success by helping businesses realize the transformative potential of AI-powered software creation Lead onboarding programs that accelerate customer time-to-value and platform adoption Guide customers through Replit's rapidly evolving feature set, including Agent 3's autonomous capabilities, Plan Mode, and automation tools Execute renewal processes with a focus on expansion and long-term partnership development Maintain accurate customer health scores and renewal forecasting data in Replit's CRM (Hubspot) Gather and communicate valuable customer feedback, championing their interests within Replit Optimize customers' use of the Replit platform through ongoing training, support, and strategic guidance Required skills and experience: 3-5+ years of experience in Customer Success, Commercial Account Management, or technical sales role, preferably in SaaS or developer tools

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. About the Role Replit is experiencing extraordinary growth across our customer base and seeking a Mid-Market Account Manager with strong communication skills to drive retention, expansion, and customer success. Candidates with Customer Success or Account Management experience in SaaS, particularly with some technical background (i.e. having some coding knowledge or prior experience at other developer tool companies) are ideal. We believe this role offers a distinctive opportunity for people who excel in client-facing situations and have a passion for customer success and AI. You'll leverage your skills to help customers maximize value from Replit's platform while driving sustainable revenue growth. In this role you will: Serve as the primary relationship owner for your assigned customer portfolio, ensuring high satisfaction and retention Champion customer success by helping businesses realize the transformative potential of AI-powered software creation Lead onboarding programs that accelerate customer time-to-value and platform adoption Guide customers through Replit's rapidly evolving feature set, including Agent 3's autonomous capabilities, Plan Mode, and automation tools Execute renewal processes with a focus on expansion and long-term partnership development Maintain accurate customer health scores and renewal forecasting data in Replit's CRM (Hubspot) Gather and communicate valuable customer feedback, championing their interests within Replit Optimize customers' use of the Replit platform through ongoing training, support, and strategic guidance Required skills and experience: 3-5+ years of experience in Customer Success, Commercial Account Management, or technical sales role, preferably in SaaS or developer tools

As a Senior Product Manager for Serverless at Datadog, you will define and deliver products that help developers monitor and operate serverless applications at scale. You’ll own the strategy and execution for Datadog’s AWS Serverless observability offering, building experiences that provide visibility into distributed systems and simplify debugging and operations. This role sits at the intersection of cloud infrastructure, developer experience, and AI-powered workflows, and is ideal for a PM who thrives in highly technical product areas. You will work cross-functionally and with external partners to shape how customers build and run modern serverless applications. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Own and drive the roadmap for Datadog’s AWS Serverless observability products, including Lambda, Fargate, and Step Functions Define how developers monitor, debug, and operate serverless systems across distributed environments Partner with engineering and design to deliver end-to-end product capabilities from concept through launch and iteration Collaborate with AWS product teams to align roadmaps and deliver joint solutions for shared customers Engage with customers to understand serverless adoption patterns and validate product direction Define and track success metrics such as adoption, usage, and impact on developer workflows Who You Are: 5+ years of product management experience building technical products in areas such as cloud infrastructure, developer platforms, or observability Strong understanding of distributed systems, cloud-native architectures, and modern application development practices Familiarity with serverless technologies, containers, Kubernetes, or microservices environments Comfortable working closely with engineers and discu

At Datadog we’re growing our investment in AI and Developer focused events. As we scale this program we’re looking to hire a Program Manager on our Community team to support our content and advocacy team efforts across these events. The Datadog Technical Advocacy team are focused on our local user communities, and bringing our technical content directly to our customers globally. You’ll be responsible for planning and execution to deliver AI and Developer events, working across multiple teams at Datadog to ensure our event is high quality and a positive experience for our customers. At Datadog, we place value in our office culture - the relationships that it builds, the creativity it brings to the table, and the collaboration of being together. We operate as a hybrid workplace to ensure our employees can create a work-life harmony that best fits them. What You’ll Do: Growing Datadog’s presence at AI events and identifying opportunities for meetups, hands-on learning, and sponsored events, with a focus on AI or Developer events Planning technical programming for AI or developer events that Datadog hosts or sponsors Supporting AI and developer focused content at larger global events such as DASH, Datadog’s annual conference Tracking deadlines and deliverables for our content and events, including digital and physical assets, and working with vendors and procurement teams as needed to ensure event success Identifying and resolving risks and blockers for our event programing Maintaining our internal tools and public website for event agenda and speaker content Owning our onsite speaker experience for both internal and customer speakers Managing event programming onsite, coordinating rehearsals, staffing, and ensuring smooth onsite operations Collaborate closely with our Community teams, external stakeholders, and the VP of Community Create and refine processes; maintain focus on continual improvements, automat

About the Team OpenAI’s Governance, Risk, and Compliance team helps ensure security and privacy are grounded in how our products and systems actually operate. Assurance Operations partners with Security, Engineering, Infrastructure, Product, Privacy, and Legal to make controls provable, risk decisions explicit, and audit readiness a result of well-designed systems. About the Role We are hiring a technical, product-minded GRC builder who can own consequential audits while improving the control and evidence systems behind them. You will build a reusable common control framework, use Codex to automate assurance work, validate changing system scope, and turn repeated audit friction into measurable improvements. We are looking for someone who questions inherited assumptions, solves novel problems creatively, works closely with engineers, and makes the next audit easier by improving the underlying system. You’ll be responsible for: Lead external, internal, customer, and certification audit work from scoping through evidence review, fieldwork, remediation, and closeout. Build a common control framework linking risk, control intent, implementation, owner, system, environment, evidence, and applicable frameworks. Validate actual scope and ownership instead of assuming last year's controls, product boundaries, or evidence remain accurate. Use Codex to build and test evidence checks, control mappings, request triage, owner workflows, monitoring, and remediation reporting. Partner with engineers on cloud architecture, identity, logging, data flows, software changes, vulnerabilities, and control effectiveness. Design maintainable, permission-aware tools that preserve source provenance, human review, and evidence integrity. Reduce repeated requests and operational burden for control owners through measurable workflow improvements. Define roadmaps, decision rights, milestones, success metrics, and clear cross-functional escalations. We’re looking for someone with: Direct ownership

About the Team Critical Harm Operations sits within User Safety & Risk Operations and builds enforcement systems for Frontier Risk and Material Harm that are accurate, fast, defensible, and built to scale. We turn policy intent into operational readiness, review standards, quality systems, escalation paths, automation guardrails, and durable cross-functional operating models. About the Role We are looking for an exceptional Program Manager to help build durable operating systems and run some of OpenAI’s most complex safety operations. The core need is a high-agency operator who can take an ambiguous problem, create the right structure, align cross-functional partners, and drive the work through execution. This role will move across Critical Harm priorities as needs evolve. You may step into operationalizing national security or violent-activities workflows, support wellbeing and Frontier Risk initiatives, or help scale programs such as Trusted Access. Deep domain expertise is helpful but not required; the strongest candidates will learn quickly, exercise excellent judgment, and make complex programs move. In this role, you will: Lead strategic operational builds across priority workflows from problem statement to implemented operating model, including scope, owners, milestones, risks, success measures, and execution cadence. Translate policy, safety, technical, legal, and operational constraints into workflows, requirements, playbooks, escalation paths, and decision-making structures that teams can execute. Coordinate with User Ops leadership, Product Policy, Integrity, Safety Systems, i2, Legal, Product, Engineering, Support, vendors, and other partners to resolve dependencies and keep critical work moving. Move in and out of workflows as priorities shift—standing up new programs, stabilizing operations, improving handoffs, and transitioning durable ownership to the right team. Use operational data and frontline signals to identify bottlenecks, quality gaps, ca

About the Team OpenAI's Industrial Compute organization is building the world's most advanced AI infrastructure ecosystem. Through strategic partnerships and self-built campuses, we are scaling one of the world's fastest-growing AI infrastructure platforms. The Supply Chain organization ensures critical infrastructure components—from compute systems and networking equipment to integrated rack solutions—are sourced, manufactured, qualified, and delivered with the speed and reliability required to support frontier AI development. We partner closely with Hardware Engineering, Manufacturing Quality Engineering, Infrastructure Delivery, Hardware Operations, Finance, and suppliers worldwide to build a resilient, scalable supply chain capable of supporting rapid infrastructure expansion. As Industrial Compute continues to grow, Supply Chain serves as the operational bridge between engineering innovation and large-scale infrastructure deployment. About the Role We are seeking a Supply Chain Manager to lead strategic execution across sourcing, supplier operations, manufacturing quality, and infrastructure delivery for OpenAI's AI infrastructure portfolio. This role will oversee a multidisciplinary team responsible for strategic sourcing, manufacturing quality engineering, and technical program management while partnering closely with engineering, finance, hardware operations, and deployment teams. You will drive supplier strategy, manufacturing readiness, production planning, quality performance, and operational execution across the full hardware lifecycle. Success requires balancing long-term supplier strategy with day-to-day execution. You'll establish scalable operating mechanisms, strengthen supplier partnerships, manage complex cross-functional programs, and ensure OpenAI can rapidly deploy AI infrastructure without compromising quality, cost, or reliability. This is a people leadership role responsible for developing a high-performing organization while driving operati

About the Team OpenAI's Human Data Team creates custom data solutions driving groundbreaking research. Our work enhances and evaluates our flagship models and products like ChatGPT, GPT-5, and Sora, and contributes to safety initiatives through collaboration with our Preparedness and Safety Systems teams. About the Role As a Research Program Manager (RPM) in the Human Data team you will partner with research and engineering to design and implement pragmatic solutions for collecting high-quality data. You will be a key interface between our research roadmap, external vendors, AI trainers, and the Human Data engineering team. This role is based in our San Francisco HQ. In this role, you will: Collaborate with Research: Partner with researchers to scope data collection needs, define success metrics, and establish quality measurement frameworks. Design & Execute Data Collection Campaigns: Translate research needs into actionable plans and accelerate execution by leveraging existing tooling and iterating to reach the desired outcome. In many cases, you will need to implement scrappy new solutions while partnering with engineering to design robust/scalable solutions. Unblock Yourself: You must be deeply uncomfortable with the idea of sitting around waiting for external dependencies, and have the technical acumen and drive to figure out how to achieve at least partial success in the interim. Optimize Systems & Processes: Build and optimize dashboards to track campaign performance, leveraging SQL and Python for data analysis and actionable insights. Drive Technical Roadmaps: Collaborate with engineers to enhance data platforms, resolve blockers, and ensure security best practices such as access management. Scale Your Impact : Advise and empower program managers and vendors to drive day-to-day execution so that you can focus on addressing high priority opportunities. You might thrive in this role if you: Are proficient in SQL and Python for data analysis, including q

Practice Development Manager Description - The Partner Development Manager, also known as a Practice Builder, is responsible for driving business development, achieving sales targets, analyzing market trends, and identifying strategic partner relationships. This role focuses on developing and promoting selling practices with key third-party partners and using performance metrics to evaluate partner effectiveness. You will understand, drive and achieve sales targets on centrally designed initiatives, utilizing global tools to promote local channel business. You will be assigned to active opportunities to accelerate Partner sales, support complex deals configurations, and pricing. Key Responsibilities Lead business development efforts and execute sales targets. Drive adoption of portfolio-based, customer-centric selling practices across partner ecosystem Analyze market trends and identify potential partners with emerging capabilities. Develop capabilities and selling practices with priority partners. Leverage performance data to assess and improve partner effectiveness. Incubate business and grow revenue for assigned products and solutions. Collaborate with external resellers, distributors, and HP Financial Services. Select and segment partners, supporting their adoption, practice building, and certification in their focus area. Enable partners with value proposition, collaterals, training on their focus area, links them to technical support resources. Co-sell with partners until they can operate independently. Education & Experience Recommended: Bachelor’s degree is preferred but not required. Proven experience in business development and sales. Demonstrated success in