Technical Support Expert 2 in United States

As a Customer Success Associate, you will focus on the long term strategic relationship with our customers, drive adoption, and identify growth opportunities across a high volume of Datadog customers to ensure successful product use and retention. You’ll be an advocate for the customer internally and focus on providing a positive experience for a high volume of accounts. Associates follow a well-defined methodology to identify the customer’s unique needs and clearly convey the value of the Datadog product. As we scale our Customer Success team, furthering personal development and team success is a top priority. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them What You’ll Do: Identify target opportunities, manage the full sales cycle and proactively build strategic relationships with customers and focus on retention. Manage requests from your book of business such as but not limited to technical support escalations, billing questions, documentation/enablement requests to ensure a positive customer experience Pivot account management strategy based on different customer requirements and needs seamlessly and efficiently Act as an advisor to customers to ensure they’re leveraging the solution effectively Monitor and identify usage trends to uncover renewal risks and support greater adoption rates Collaborate cross-functionally with internal Datadog teams (support, product, finance, and legal) Who You Are: Customer-minded, always trying to provide the most value possible Driven and motivated by a career in sales with a strong desire to grow a career in Customer Success. A strong communicator (written and verbal) with excellent attention to detail Experienced in independently negotiating contract terms and overcoming pricing objections for up-sell/cross sell activit

As a Customer Success Associate, you will focus on the long term strategic relationship with our customers, drive adoption, and identify growth opportunities across a high volume of Datadog customers to ensure successful product use and retention. You’ll be an advocate for the customer internally and focus on providing a positive experience for a high volume of accounts. Associates follow a well-defined methodology to identify the customer’s unique needs and clearly convey the value of the Datadog product. As we scale our Customer Success team, furthering personal development and team success is a top priority. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them What You’ll Do: Identify target opportunities, manage the full sales cycle and proactively build strategic relationships with customers and focus on retention. Manage requests from your book of business such as but not limited to technical support escalations, billing questions, documentation/enablement requests to ensure a positive customer experience Pivot account management strategy based on different customer requirements and needs seamlessly and efficiently Act as an advisor to customers to ensure they’re leveraging the solution effectively Monitor and identify usage trends to uncover renewal risks and support greater adoption rates Collaborate cross-functionally with internal Datadog teams (support, product, finance, and legal) Who You Are: Customer-minded, always trying to provide the most value possible Driven and motivated by a career in sales with a strong desire to grow a career in Customer Success. A strong communicator (written and verbal) with excellent attention to detail Experienced in independently negotiating contract terms and overcoming pricing objections for up-sell/cross sell activit

At Freddie Mac, our mission of Making Home Possible is what motivates us, and it’s at the core of everything we do. Since our charter in 1970, we have made home possible for more than 90 million families across the country. Join an organization where your work contributes to a greater purpose. At Freddie Mac, you will do important work to build a better housing finance system and you’ll be part of a team helping to make homeownership and rental housing more accessible and affordable across the nation. We are accepting applications for this position until 10/16/2026 Position Overview: The Single-Family division within Freddie Mac is seeking curious, motivated college students for a summer internship. Interns will gain hands-on experience supporting data analytics, reporting, business processes, and risk management activities while building skills through mentorship, training, and collaboration. This opportunity is ideal for college juniors interested in data analytics, statistical analysis, quantitative problem solving, and emerging technologies, including AI-enabled tools. Our Impact: Single-Family uses data analysis, reporting, and risk management to support business decisions and deliver solutions for customers. We optimize, visualize, and govern data across the data lifecycle while modernizing the Single-Family data ecosystem. We leverage statistical analysis, quantitative modeling, structured rules, and emerging technologies to improve operational effectiveness. Your Impact: Assist product owners, team members, and business partners with gathering requirements, documenting user stories, and clarifying project scope. Support day-to-day operations and projects through data analysis, impact analysis, user acceptance testing, reporting, and other business or technical support activities. Coll

As a Customer Success Associate, you will focus on the long term strategic relationship with our customers, drive adoption, and identify growth opportunities across a high volume of Datadog customers to ensure successful product use and retention. You’ll be an advocate for the customer internally and focus on providing a positive experience for a high volume of accounts. Associates follow a well-defined methodology to identify the customer’s unique needs and clearly convey the value of the Datadog product. As we scale our Customer Success team, furthering personal development and team success is a top priority. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them What You’ll Do: Identify target opportunities, manage the full sales cycle and proactively build strategic relationships with customers and focus on retention. Manage requests from your book of business such as but not limited to technical support escalations, billing questions, documentation/enablement requests to ensure a positive customer experience Pivot account management strategy based on different customer requirements and needs seamlessly and efficiently Act as an advisor to customers to ensure they’re leveraging the solution effectively Monitor and identify usage trends to uncover renewal risks and support greater adoption rates Collaborate cross-functionally with internal Datadog teams (support, product, finance, and legal) Who You Are: Customer-minded, always trying to provide the most value possible Driven and motivated by a career in sales with a strong desire to grow a career in Customer Success. A strong communicator (written and verbal) with excellent attention to detail Experienced in independently negotiating contract terms and overcoming pricing objections for up-sell/cross sell activit

As a Customer Success Associate, you will focus on the long term strategic relationship with our customers, drive adoption, and identify growth opportunities across a high volume of Datadog customers to ensure successful product use and retention. You’ll be an advocate for the customer internally and focus on providing a positive experience for a high volume of accounts. Associates follow a well-defined methodology to identify the customer’s unique needs and clearly convey the value of the Datadog product. As we scale our Customer Success team, furthering personal development and team success is a top priority. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them What You’ll Do: Identify target opportunities, manage the full sales cycle and proactively build strategic relationships with customers and focus on retention. Manage requests from your book of business such as but not limited to technical support escalations, billing questions, documentation/enablement requests to ensure a positive customer experience Pivot account management strategy based on different customer requirements and needs seamlessly and efficiently Act as an advisor to customers to ensure they’re leveraging the solution effectively Monitor and identify usage trends to uncover renewal risks and support greater adoption rates Collaborate cross-functionally with internal Datadog teams (support, product, finance, and legal) Who You Are: Customer-minded, always trying to provide the most value possible Driven and motivated by a career in sales with a strong desire to grow a career in Customer Success. A strong communicator (written and verbal) with excellent attention to detail Experienced in independently negotiating contract terms and overcoming pricing objections for up-sell/cross sell activit

Who Are We? Postman is the world’s leading API platform, used by more than 45 million+ developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration—enabling users to create better APIs, faster. The company is headquartered in San Francisco and has offices in Boston, New York, Austin, Tokyo, London, and Bangalore - where Postman was founded. Postman is privately held, with funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Learn more at postman.com or connect with Postman on X via @getpostman. P.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture and our vision at Postman. ** Please note that we're requiring in-office. The team is based in Austin, TX -- remote is not an option** What You’ll Do Design, develop, and maintain software using modern languages. Collaborate with cross-functional teams to define, design, and ship new features. Troubleshoot and resolve complex technical issues across various programming languages and technologies. Engage with customers to gather feedback, understand their needs, and provide technical support when required. Mentor and guide other engineers, promoting best practices in software development. Participate in code reviews to ensure high-quality code and maintainable systems. Stay current with industry trends and emerging technologies, integrating them into our products where applicable. Contribute to the overall architecture and technical strategy of the company. About You 5+ years of experience in software development, preferably in a startup environment. Proficient in Typescript, and/or Python, Java, Go, C#, or PHP Strong technical skills and experience working with developer tools and APIs. Profi

Who Are We? Postman is the world’s leading API platform, used by more than 45 million+ developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration—enabling users to create better APIs, faster. The company is headquartered in San Francisco and has offices in Boston, New York, Austin, Tokyo, London, and Bangalore - where Postman was founded. Postman is privately held, with funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Learn more at postman.com or connect with Postman on X via @getpostman. P.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture and our vision at Postman. ** Please note that we're requiring in-office commitment. The team is based in Austin, TX -- remote is not an option** The Opportunity LibLab is is recently acquired by Postman but we’re an engineering company, by developers for developers. We provide a missing pillar of core internet infrastructure, and we hire people with a broad set of technical skills (and from a wide variety of backgrounds) to build that. We want people who are ready to take on some of the most challenging problems in the industry – from reliably handling millions of API requests per day, to architecting best-in class open-source SDKs and client libraries. What You’ll Do Design, develop, and maintain software using modern languages. Collaborate with cross-functional teams to define, design, and ship new features. Troubleshoot and resolve complex technical issues across various programming languages and technologies. Engage with customers to gather feedback, understand their needs, and provide technical support when required. Mentor and guide other engineers, promoting best practices in software development. Participate in code reviews to ensure high

We built Bubble with a clear mission: to empower everyone to create software. Our AI visual development platform lets anyone, from first-time entrepreneurs to enterprise teams, take an idea from prompt to fully-functional, scalable app across web, iOS, and Android. With over 6 million users in more than 100 countries, Bubble is breaking down the barriers to entrepreneurship and innovation worldwide. Our Product Bubble is the only fully visual AI app builder that lets you vibe code without the code to go beyond prototypes and launch real apps to real users. Chat with AI when you want speed, edit directly when you want control. Bubble's visual editor lets you fine-tune any detail, from the design to privacy rules and programming logic, so you're never stuck, even if AI hits its limits. Everything you need comes built in: a unified web and native mobile editor, enterprise-grade hosting, security, database management, and automatic scaling that grows with your business. You can build just about anything on Bubble, and our community is living proof. Mailead grew a $10K investment into a $2M valuation, and Faceless.video went from zero to $1M+ ARR in under a year. People aren't just launching products on Bubble, they're building real businesses. See how Bubble builders are shipping apps that change industries, solve problems, and shape the future here: Inspiring builders, breakthrough apps . Why Join Bubble Now? The rise of AI-generated software has validated everything Bubble has been building toward for over a decade. But pure AI-generated code is fragile, hard to debug, and rarely production-ready. Bubble bridges that gap, combining the speed of AI with a structured visual platform that produces stable, scalable, secure software. The people who join Bubble right now will help define what that means for millions of builders around the world. If you've ever wanted to work on something that genuinely changes who gets to build, this is your moment. About the team: Our Tech

We’re here for one reason and one reason only – to cure cancer. Every moment is dedicated to developing treatments and every action moves us one step closer to our goal. We’ve made incredible scientific breakthroughs and our pioneering personalized CAR T-cell therapies have changed the paradigm. But we're not finished yet. Join Kite, as we make even bigger advances in cancer therapies, and help shape where our business and medical science goes next. We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Kite and help create more tomorrows. Job Description The Director, Facilities and Equipment Quality Strategy and Technical Oversight, provides global Quality leadership for GMP facilities, utilities, and equipment across the company network. In collaboration with Facilities and Engineering, this role supports the definition of enterprise policies, standards, and strategies that ensure infrastructure and assets remain compliant, reliable, and fit for intended use throughout their lifecycle. The Director provides independent Quality oversight and approval, guides risk-based decisions, advances organizational capability, drives harmonization and continuous improvement, and partners with site and global functions to deliver consistent quality and regulatory outcomes. Strategic Quality Oversight of Facilities and Equipment: Collaborate with Facil

At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 We're looking for a Senior Technical Account Manager (TAM) to act as a strategic partner and trusted advisor to our customers, blending strong relationship management with a deep understanding of ClickUp’s platform and capabilities. This role sits at the intersection of customer success, solution strategy, and technical enablement, supporting long-term growth, adoption, and measurable business outcomes. TAMs own the complete post-sales customer lifecycle, from initial implementation and onboarding through ongoing managed services, strategic expansion opportunities, and driving meaningful impact on renewal outcomes across their book of business. This role requires an AI-native professional who actively leverages generative and agentic AI in their day-to-day work, bringing firsthand expertise to help customers unlock the full potential of intelligent automation. TAMs lead with a customer-first mindset, developing success plans, guiding onboarding and adoption, and ensuring stakeholders see continuous value throughout their lifecycle. While you’ll support technical initiatives like process optimization, workflow design, and AI enablement, you’ll also own the overall health, engagement, and strategic direction of your accounts. You’ll work cross-functionally with Sales, Product, and Support to align efforts and ensure each customer’s success story is long-term, scalable, and impactful. Technical Account Managers (TAMs) are responsible for delivering measurable value and driving meaningful business outcomes across their customer portfolio by focusing on: Customer Enablement & Onboarding: Guiding new tea

The GTM Enablement & Business Value Excellence team is the center of excellence responsible for how go-to-market execution is designed, enabled, measured, and continuously improved across Sales Enablement, Technical Solutions Enablement, and Business Value. We establish the capabilities, operating model, systems, analytics, and governance that enable our customer-facing teams to execute consistently at scale and adapt as our business evolves. Within the team, Enablement Operations designs and manages the operational infrastructure that powers enablement at scale. This includes operational governance, enablement systems, knowledge management, reporting, operational processes, and continuous improvement, ensuring programs can be delivered consistently, measured effectively, and continuously optimized. The Opportunity: As an Enablement Operations Manager, you will own the operational infrastructure that enables our programs to run efficiently and consistently at scale, with a primary focus on supporting Technical Solutions Enablement. You will partner closely with the Technical Solutions Enablement team to manage operational processes, enablement systems, knowledge management, reporting, governance, and continuous improvement. You will also collaborate with the Enablement Systems & Analytics team and cross-functional stakeholders to evolve the operational capabilities that support scalable execution. This role is ideal for someone who enjoys building scalable systems and processes, improving how work gets done, and creating the operational foundation that enables high-performing teams. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do: Support the operational processes, governance, and enablement systems that support Technical Solutions Enablement. Man

Experienced Field Service Representative Company: Boeing Aerospace Operations Boeing Global Services (BGS) is seeking an Experienced Field Service Representative for technical field support of the CH47 Heavy Lift aircraft. A successful candidate is technically proficient and has good relationship skills and an ability to coach others in maintaining the CH47 helicopter. This position may be located at various global locations. The position will initially start in Fort Carson, CO for training and eventually transition to an assignment as dictated by contract requirements. You are applying for a Field Operations position where our employees must be willing and able (potentially short-notice) to travel to a variety of locations (domestic and/or international) to meet the needs of our customers. Field Operations employees may be required to relocate to another Field Operations location based on customer needs and/or management requirements. Specific contracts supported by Field Operations could require employees to perform a deployment to a US DOD contingency operation. Employees associated with these specific contracts must be able to pass military contractor health standards for deployment. Position Responsibilities: Perform troubleshooting procedures for multiple systems Provide customer focused technical field support of CH47 aircraft for Boeing's customers on a global scale Aid the customer in troubleshooting procedures for drives, propulsion, pneudraulic, electrical and armament systems Resolves maintenance and operational issues Interprets technical documents and monitors product performance Develop and conduct ad hoc training in an informal/on-the-job training e

Experienced Field Service Representative Company: Boeing Aerospace Operations Boeing Global Services (BGS) is seeking an Experienced Field Service Representative for technical field support of the CH47 Heavy Lift aircraft. A successful candidate is technically proficient and has good relationship skills and an ability to coach others in maintaining the CH47 helicopter. This position may be located at various global locations. The position will initially start in Groton, CT for training and eventually transition to an assignment as dictated by contract requirements. You are applying for a Field Operations position where our employees must be willing and able (potentially short-notice) to travel to a variety of locations (domestic and/or international) to meet the needs of our customers. Field Operations employees may be required to relocate to another Field Operations location based on customer needs and/or management requirements. Specific contracts supported by Field Operations could require employees to perform a deployment to a US DOD contingency operation. Employees associated with these specific contracts must be able to pass military contractor health standards for deployment. Position Responsibilities: Perform troubleshooting procedures for multiple systems Provide customer focused technical field support of CH47 aircraft for Boeing's customers on a global scale<

The Undersea Systems Division at Leidos currently has an opening for a Technical Deputy Program Manager to support a customer site in San Diego, California. This is an exciting opportunity to apply systems engineering, naval operations, test and evaluation, and technical project-management experience in support of large-scale fleet activities and critical maritime missions. The selected candidate will serve as the onsite Technical Deputy Program Manager and senior technical representative, working closely with the Leidos Project Manager, customer leadership, engineers, fleet personnel, operational stakeholders, and government representatives. The position will support day-to-day onsite execution of program activities while also contributing directly to systems engineering, integration, test, and evaluation efforts. Primary Responsibilities: Serve as the onsite senior technical representative for Leidos at the customer site in San Diego. Work side by side with customer leadership and technical personnel to support day-to-day program execution and mission priorities. Support the Leidos Project Manager with program planning, execution, customer coordination, schedule management, risk management, and delivery of program commitments. Lead and coordinate engineering activities across multiple technical disciplines and stakeholder organizations. Translate customer operational needs into technically sound engineering approaches, priorities, requirements, and recommendations. Coordinate with engineers, subcontractors, fleet personnel, operators, government stakeholders, and program leadership to resolve technical and operational issues. Track technical scope, milestones, schedules, deliverables, action items, risks, issues, dependencies, and decisions. Maintain project-management artifacts, including project plans, schedules, milestone trackers, risk and issue registers, a

The Undersea Systems Division at Leidos currently has an opening for a Technical Program Lead to support a customer site in San Diego, California. This is an exciting opportunity to apply systems engineering, naval operations, test and evaluation, and technical project-management experience in support of large-scale fleet activities and critical maritime missions. The selected candidate will serve as the onsite Technical Program Led and senior technical representative, working closely with the Leidos Project Manager, customer leadership, engineers, fleet personnel, operational stakeholders, and government representatives. The position will support day-to-day onsite execution of program activities while also contributing directly to systems engineering, integration, test, and evaluation efforts. Primary Responsibilities: Serve as the onsite senior technical representative for Leidos at the customer site in San Diego. Work side by side with customer leadership and technical personnel to support day-to-day program execution and mission priorities. Support the Leidos Project Manager with program planning, execution, customer coordination, schedule management, risk management, and delivery of program commitments. Lead and coordinate engineering activities across multiple technical disciplines and stakeholder organizations. Translate customer operational needs into technically sound engineering approaches, priorities, requirements, and recommendations. Coordinate with engineers, subcontractors, fleet personnel, operators, government stakeholders, and program leadership to resolve technical and operational issues. Track technical scope, milestones, schedules, deliverables, action items, risks, issues, dependencies, and decisions. Maintain project-management artifacts, including project plans, schedules, milestone trackers, risk and issue registers, action-item logs, and