Technical Support Specialist in United States

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role The DAP Repository Flows team owns two areas within GitLab's Duo Agent Platform (DAP). The first is DAP onboarding , helping customers quickly set up a project so they can start using the Duo Agent Platform with minimal friction. The second is repository and background flows : autonomous and scheduled agents that work on a customer's codebase on their behalf. This work is central to how GitLab delivers AI-powered automation on repositories. As a Staff Software Engineer, you will set technical direction for the team, drive complex initiatives across team boundaries, and raise the engineering bar for how we

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role Our primary buyers, such as CTOs and CIOs, do not discover enterprise Intelligent Orchestration platforms through simple searches. Instead, they are influenced by repeated exposure, peer recommendations, and the ongoing technical conversations within their own teams. When our sales team engages a target account that has already encountered our messaging across LinkedIn or programmatic channels, the outcome is significantly more productive. Every touchpoint is strategically crafted to enhance the effectiveness of Sales outreach. We are expanding our ABM program as a vital driver for our next phase of growt

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a member of the Infrastructure Security Team within the Product Security Department , you will work with teams across GitLab to ensure that the components that comprise our public cloud infrastructure are built from the beginning with resiliency and set security expectations that our customers rely on to power their DevSecOps goals. As a Staff Security Engineer, you will serve as a technical lead across the topics the Infrastructure Security team owns, including our SaaS Platforms (e.g. GitLab Dedicated, Cells) and Self-Managed offerings. You will define the technical direction for how the team approac

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An Overview of This Role Staff Systems Engineer, IT is a senior, hands-on engineering role for a generalist who is comfortable owning a broad set of platforms. You'll own the systems and integrations behind the employee lifecycle, onboarding, role changes, and offboarding, and you'll build them the way we build software: as infrastructure-as-code, with SRE practices behind them so they are versioned, observable, and reliable. You'll be the technical owner of GitLab's ITSM platform and the AI capabilities layered on top of it, designing virtual agents, agentic workflows, and knowledge experiences that resolve requests before they

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. AN OVERVIEW OF THIS ROLE Talent Acquisition at GitLab is evolving and you'll be at the center of it. As a Senior TA Operations Specialist, you own the full technology infrastructure that powers how GitLab recruits at scale. That means everything from ATS configuration and integrations to AI agent development and automation — you're the technical authority across the entire TA tech stack. This isn't a 'run the tools' role. You'll architect intelligent workflows, maintain the systems recruiters depend on every day, and build the AI layer that makes those systems smarter over time. You'll serve as the lead TA AI liaison,

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. About the role As a Senior Backend Engineer, you will design, implement, and evolve product capabilities while solving high-scope backend problems and influencing the technical and product direction of our teams. You will move beyond "assigned work" to actively improve the quality, reliability, and performance of our systems. You will work across product, frontend, infrastructure, data, and security boundaries, making sound architectural trade-offs, communicating complex ideas clearly in an asynchronous environment, and helping define the standards for a high-scale, global product. Why you’ll love this role High Impact: You aren'

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As the Manager, Solutions Architects for our Enterprise team, you'll lead a distributed group of intermediate and senior Solutions Architects serving Enterprise customers in the East sales territory. You'll guide your team to act as trusted advisors to GitLab prospects and customers, helping them validate GitLab's Enterprise Edition as the right technical and business solution and supporting successful adoption of the GitLab platform across the entire software development lifecycle. You'll hire, coach, and retain a high-performing team, set clear expectations, and be accountable for how your team runs com

Location Details: At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely.​ This is a remote position, so you’ll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or meetings. Join Our Team… GoDaddy's Global Storage Engineering team operates one of the largest Ceph environments in the industry, powering the object, block, and file storage platforms that underpin hosting, applications, internal infrastructure, and next-generation AI/HPC workloads. If you're passionate about distributed systems, large-scale storage architecture, and solving complex reliability challenges, you'll work on infrastructure that few engineers ever experience. At GoDaddy, Ceph isn't a side project — it's a critical platform. Our environment spans 80+ production clusters, 20,000+ OSDs, and approximately 300 PB of raw storage capacity, supporting tens of billions of objects across multiple continents. The scale demands deep technical expertise in storage architecture, automation, observability, and performance engineering. As a Senior Site Reliability Engineer, you'll be a key technical owner of the platform, responsible for maintaining reliability, driving operational excellence, and influencing the future evolution of our storage ecosystem. You'll tackle challenging production problems, develop automation that operates at massive scale, contribute to architectural decisions, and collaborate with some of the industry's most experienced Ceph engineers. This is an opportunity to have direct impact on a storage platform that serves millions of customers worldwide. What You'll Get to Do… Own the reliability, performance, scalability, and capacity of large-scale production Ceph environments supporting object, block, and file storage wor

Location Details: At GoDaddy the future of work looks different for each team. Some teams work in the office full-time, others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely. This is a remote position, so you’ll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or meetings. This position is not eligible to be performed in Alaska, Mississippi, North Dakota, or the Virgin Islands. GoDaddy is not currently considering candidates for this role in California, Seattle, or NYC. Join Our Team GoDaddy is hiring a Staff Software Engineer to help define and scale our Internal Developer Platform —a centralized system that powers how engineers across the company build, deploy, and operate software. This platform is used by 1,000+ engineers to manage everything from cloud infrastructure and application lifecycle to security, compliance, and cost transparency. In this role, you’ll operate as a technical leader at platform scale, shaping the architecture and direction of systems that directly impact engineering velocity across the company. You’ll work on high-impact initiatives such as AI-powered developer tooling, next-generation API platforms, and the evolution of a unified developer experience spanning APIs, CLI, and UI. This is a high-ownership, high-visibility role where Staff Engineers drive decisions, influence product direction, and partner across infrastructure, security, and platform teams. If you’re motivated by building systems that improve how other engineers work—and want to have a measurable impact on developer productivity at scale—this team sits at the center of GoDaddy’s engineering ecosystem. What You’ll Get to Do... Design and build platform services that power GoDaddy’s internal developer ecosystem, used by 1,000+ engineers. Lead architecture and technical direction for high-scale APIs, infrastructure orchestration,

Location Details: USA Remote At GoDaddy the future of work looks different for each team. Some teams work in the office full-time, others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely. This position may be a hybrid or fully remote position, as decided by your manager. If designated as hybrid, you’ll divide your time between working remotely from your home and an office location, so you should live within commuting distance. If designated as remote, you’ll be working remotely from your home and may occasionally visit a GoDaddy office to meet with your team for events or meetings. Your hiring manager can share more about this role’s hybrid or remote designation. This position is not eligible to be performed in Alaska, Mississippi, North Dakota, or the Virgin Islands. GoDaddy is not currently considering candidates for this role in California, Seattle, or NYC. Join our Team GoDaddy's Identity Platform powers authentication, authorization, and core identity infrastructure, which sits at the heart of how millions of small businesses securely access, manage, and grow their online presence, across our products. We’re looking for a Director of Engineering to lead this critical platform into its next chapter — driving company-wide adoption of OAuth/OpenID Connect (OIDC) and OpenFGA, strengthening the reliability and security of core identity services, and crafting customer experiences that are flawless, scalable, and trusted. In this role, you’ll set the technical vision and the execution rhythm for a 50+ person engineering organization. This organization spans the US and India. You will lead through multiple Senior Managers while staying close to the technology. This is a hands-on leadership role — we expect you to code, prototype, run technical experiments, and to lead by example in using AI-assisted development tools. What you’ll get to do Own and set the engin

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! We are a dynamic, rapidly growing SaaS company revolutionizing the Observability market. We are seeking a highly motivated, intellectually curious Senior Tax Accountant to join our Finance and Accounting team. This is not a "maintenance" role. As an early, pivotal hire for our tax function, you won’t just execute processes—you will help design and build the blueprint for our tax team from the ground up. If you love solving complex puzzles, rolling up your sleeves to build new workflows, and want a seat at the table as we scale, this role is for you. What You’ll Do The Senior Tax Accountant will be a foundational pillar of the company's tax function. You will balance technical execution (compliance, ASC 740, audits) with entrepreneurial project management. Co-Build the Function: Partner with finance leadership to establish, automate, and scale our internal tax processes and strategies as the company expands globally. Project Management: Act as the primary project manager for external tax advisors, ensuring deliverables (like federal, state, and international tax returns) are accurate and on schedule. Tax Close & Provisions: Own the quarter-end and annual tax provision process (ASC 740), prepare tax journal entries, and perform flux analyses with a keen eye for detail. Audit & Notice Ownership: Project-manage responses to tax audits and notices, proactively gathering documentation and resolving inquiries efficiently. Curiosity-Driven Special Projects: Lead research and e

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your Opportunity Are you looking for a high-impact finance role that offers true flexibility? We are seeking a Lead Revenue Accountant to join our team in a fully remote capacity . In this pivotal role, you won’t just be managing spreadsheets; you will be a key partner to our Revenue Accounting Senior Manager, helping to shape and build our revenue processes from the ground up. This is your chance to apply your technical mastery in a fast-paced, modern environment where your contributions directly influence our financial reporting and growth. If you thrive on autonomy and want to skip the commute to focus on meaningful work, this is the role for you. What You'll Do: Lead the Process: Take full ownership of the revenue-related month-end close, ensuring our financial reporting is accurate, timely, and transparent. Technical Consultation: Review customer contracts and non-standard terms to determine the correct revenue treatment, providing clear and concise accounting documentation. Financial Integrity: Prepare and reconcile essential revenue schedules, including deferred revenue and contract assets/liabilities, maintaining a high standard of precision. Process Innovation: Drive continuous improvement by streamlining our Order-to-Cash processes and supporting vital SOX audit controls. Strategic Collaboration: Act as a subject matter expert on special projects and ad-hoc requests, providing the revenue accounting insights needed for senior management to make informed decisio

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. The Grid Service and Platform Engineering team is looking for a highly motivated and collaborative Software Engineering Manager. This role involves leading the engineering of mission-critical, tier 0 service infrastructure, the foundational data platform that powers Smartsheet at scale. You will oversee services that handle millions requests per day, operate at 99.999% availability, and deliver low-latency, high-throughput performance for millions of customers worldwide. We are an agile team that operates iteratively, focused on building high-quality software and adhering to rigorous operational best practices across complex, cross-functional distributed systems. This full-time position reports to the Director, Engineering and can be located in our Bellevue, WA office, or you may work remotely from anywhere in the US where Smartsheet is a registered employer. You Will: Manage one or more related teams of 6–10+ software engineers, driving development of tier 0 grid services and platform infrastructure that millions of customers depend on daily. Own and uphold 99.999% service availability targets across critical platform services, embedding reliability engineering, incident management, and on-call rigor into team culture. Help architect and guide technical vision to evolve low-latency, high-throughput service platforms capable of sustaining millions requests per day with predictable, consistent performance under load. Guide and mentor engineers on distributed systems architecture, scalability patterns, and platform best pr

We are the Experimentation team at Datadog, a startup operating inside one of the fastest-growing companies in software. The team brings together engineers who joined through Datadog’s May 2025 acquisition of Eppo with engineers from across Datadog, and together we are building feature flagging and experimentation into the platform. Both products were recently launched this year, and we are just getting started: we are migrating customers from Eppo onto Datadog while shipping an ambitious roadmap across both flagging and experimentation. Our statistics engineers hold PhDs and are pushing the boundaries of what an experimentation platform can do. Our full-stack engineers move fast, lean on the latest AI tooling, and prototype and ship new features weekly. We talk to customers directly to shape requirements, and our roadmap is driven by our own product vision and sharpened by real customer and sales input. We are looking for an Engineering Manager to lead the team building the Experimentation App. You will own one to two squads to start, partnering closely with our engineers, statisticians, product managers, and designers to turn a deep roadmap into a shipped product. To conform to US export control regulations, candidates should be eligible for any required authorizations from the US government. What You’ll Do: Lead, mentor, and grow a team of strong full-stack and frontend engineers. Help them grow to the next level and continuously provide them opportunities to develop. Own delivery for the Experimentation App from planning through production, balancing speed with quality in a fast-paced environment. Set technical direction in partnership with your team and our statistics engineers, engaging credibly on architecture and tradeoffs. Partner with Product, Design, and customers directly to shape requirements and turn customer and sales input into roadmap. Foster a culture of fast iteration and high engineering standards through code reviews, design reviews, and blamele

We're on a mission to build the best platform in the world for engineers to understand and scale their systems, applications, and teams. We operate at high scale—trillions of data points per day—allowing for seamless collaboration and problem-solving among Dev, Ops and Security teams globally for tens of thousands of companies. Our engineering culture values pragmatism, honesty, and simplicity to solve hard problems the right way. The Team: As organizations rapidly invest in AI applications and build out AI labs, telemetry volumes are growing exponentially and costs are becoming unpredictable. From LLM interactions to agentic workflows, AI systems generate unpredictable streams of logs, driving up costs and making it harder to maintain efficient observability. These challenges are critical for organizations in regulated industries with strict data residency requirements, where data must remain within controlled environments. Datadog’s Bring Your Own Cloud (BYOC) team is reimagining what observability and security look like at petabyte scale in the AI era. The Opportunity: The Group Product Manager - Bring Your Own Cloud (BYOC) role is responsible for defining and bringing to market the next generation of telemetry analytics and insights capabilities in an AI-first environment. This role is highly technical and creative in nature as you will envision novel ways to enable customers to cost-effectively explore, analyze and report over petabytes of data through a welcoming and easy-to-use interface. You will partner with various teams to take advantage of BitsAI capabilities and surface critical insights on volume usage and retention for popular use cases. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Lead and grow a team