Technology Product Management Manager in United States

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Difference You Will Make: We're looking for a thoughtful, analytically rigorous, and strategically minded finance professional to partner with our Community Support leadership team. This role sits at the intersection of strategy, product, and operations: evaluating the impact of what we build, shaping the Airbnb customer experience, and connecting Community Support initiatives to Airbnb's broader company priorities. You'll be a trusted advisor to leadership and a key voice in cross-functional conversations across Product, Engineering, Finance, and Operations, working on some of the most consequential technology and investment decisions at Airbnb. A Typical Day: Build frameworks to measure ROI and cost-effectiveness of technology deployed within Customer Support, surfacing where investments are working and where spend should be reallocated Develop financial analyses evaluating AI initiatives, differentiated Customer Support models, unit economics, customer retention, and contribution margin Provide financial analysis and deal support for negotiations with operations partners to secure optimal pricing and contract terms Ensure Customer Support proactively and efficiently supports new business initiatives such as Hotels on Airbnb, Experiences, and other partnerships Monitor Customer Support industry trends and emerging technologies, including AI in customer service, to identify risks and opportunities Own core financial planning for CS, including forecast accuracy, the annual planning process, and long range planning Your Expertise: 9+ years in strategic finance, investment banking, or management consult

About the Team OpenAI's mission is to ensure that artificial intelligence benefits all of humanity. OpenAI for Government works with U.S. and allied government institutions to support the responsible adoption of AI across defense, intelligence, federal civilian, state and local, and international public-sector missions. We work at the intersection of technology, policy, operations, security, and delivery to help public servants use frontier AI in ways that are effective, trusted, aligned with democratic values, and grounded in real-world consequences. The team helps government agencies transform how they work through secure, compliant AI tools and mission-aligned deployments, including ChatGPT Enterprise, ChatGPT Gov, APIs, Codex, and emerging frontier capabilities. We partner with government leaders, operators, technologists, and policy stakeholders to translate cutting-edge AI into measurable mission impact while meeting government requirements for safety, reliability, security, compliance, and trust. Cyber is a critical government mission area. OpenAI's government cyber work brings together OpenAI for Government, Product, Research, Security, Product Policy, Legal, Global Affairs, and Communications to help trusted public-sector defenders responsibly use AI to protect government networks, critical infrastructure, and national-security systems. About the Role We are seeking a senior government cyber leader to serve as Head of Government Cyber Integration for OpenAI for Government. This role will integrate OpenAI's government cyber work across strategy, testing and evaluation, trusted access, deployment, policy, security, and external engagement. This is a matrix leadership role, not a replacement for line management. Product teams still own product roadmaps. Research and Safety still own model capability measurement and risk mitigation. Security still owns OpenAI's security posture and customer security requirements. Product Policy, Legal, and Global Affairs still

About the Team OpenAI’s GTM Partnerships team builds a strategic, global partner ecosystem designed to accelerate customer success, enable enterprise AI adoption, and drive durable growth in support of OpenAI’s mission. We work closely across Product, Research, Sales, Legal, Communications, and regional leadership to ensure a cohesive strategy and disciplined execution with our most strategic partners. About the Role We are hiring a Partner Director, Global McKinsey Alliance to lead and scale OpenAI’s relationship with McKinsey & Company. This role will serve as the single accountable executive owner of the alliance globally. You will define the partnership strategy and operating model, translating executive alignment into scaled commercial and transformation outcomes across regions and industries. You will work closely with McKinsey’s global leadership, industry and functional practices, and technology organizations—including QuantumBlack, AI by McKinsey—to develop differentiated enterprise AI offerings, pursue complex transformation opportunities, and help customers move from strategy to production deployment and measurable value. The role carries responsibility for the health, performance, and long-term expansion of the partnership. Success requires senior executive presence, sound judgment, commercial discipline, technical fluency, and the ability to operate effectively across a complex, partner-led organization. In this role, you will: Own the global McKinsey relationship, including alliance strategy, pipeline growth, enterprise impact, deployment scale, and long-term expansion across priority industries. Define and run the partnership’s operating model across executive governance, joint planning, regional execution, opportunity management, resource allocation, and escalation. Serve as OpenAI’s senior executive counterpart to McKinsey’s global leadership and relevant industry, functional, technology, and regional leaders. Develop a differentiated alliance s

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 43 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences. The Customer Success Director – Healthcare will own and execute CLEAR’s healthcare customer success strategy, driving long-term value, adoption, and expansion across our partner ecosystem. What you’ll do: Own and drive CLEAR’s customer success strategy across healthcare partners, ensuring strong adoption, retention, and expansion of CLEAR’s identity solution Build, develop, and lead a high-performing Customer Success function, setting clear goals, coaching team members, and driving a culture of accountability and excellence Establish and deepen executive-level relationships across healthcare organizations, positioning CLEAR as a trusted, strategic partner Partner cross-functionally with Business Development, Product, Technology, and Operations to shape and deliver scalable, high-impact customer experiences Lead end-to-end lifecycle management across complex healthcare implementations, from solution design and contracting through execution and ongoing optimization How you’ll measure success: Performance against renewals, contract expansion, and revenue growth across healthcare partners Product adoption, utilization, and successful rollout of new healthcare use cases Partner satisfaction, retention, and executive-level engagement Operational excellence across implementations, including on-time delivery and scalability What you're great at: 8+ years of experience in customer success, partnerships, consulting, or related roles, with significant experience in healthcare Proven track record of building and leading high-performin

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary: As an IT Customer Service Analyst on our team, we are looking for a colleague who can provide high quality, customer focused, distributed computing services and help desk support. Our goal is to deliver innovative solutions, maintain standard practices and consistency in the distributed environments we work with. Some of the main responsibilities of this position include: Imaging laptops/desktops, installing software, packing, and prepping for shipping. Receiving equipment and assisting with data recovery. Perform Inventory management duties such as updating ServiceNow Hardware Asset Management (HAM) and QuickBase. Distributed desktop support. Desktop and infrastructure maintenance. Installation services Problem resolution and help desk support. Installs Computer Equipment (Lease Replacements/New Hires, etc.). Handles incoming SPOC phone calls as assigned. Facilitate communication amongst customers, team members, and other AIS areas. Supports and tests IT Technology and provides feedback to appropriate AIS Units. Participating in research of nonstandard product solutions to meet customer needs. Performing and participating in DBAR (Disaster Backup and recovery) initiatives, Corporate Rea

Job Requisition ID # 26WD100708 Director, Expansion & Strategic Accounts D&M We are seeking a strategic Director Expansion & Strategic Accounts to lead a regional sales organization focused on the Design and Manufacturing industry. This leader will drive revenue growth, develop high-performing teams, strengthen customer and partner relationships, and execute sales strategies aligned with Autodesk’s business objectives. What You’ll Do Lead, coach, and develop a high-performing sales team focused on revenue growth and customer expansion. Develop and execute territory and industry sales strategies aligned to Autodesk priorities. Drive quota attainment through pipeline discipline, forecasting, deal inspection, and accountability. Build strong customer, partner, and internal relationships to identify growth opportunities and deliver outcomes. Partner across sales, technical sales, customer success, partner management, marketing, finance, and product teams to improve execution. Create a culture of ownership, collaboration, inclusion, and continuous improvement. What You Bring Experience leading sales teams in enterprise software, SaaS, technology, or a related B2B environment. Track record of achieving revenue targets and building predictable sales performance. Strong understanding of territory planning, pipeline generation, forecasting, account planning, and customer expansion. Experience with direct and indirect sales channels, including partner ecosystems. Ability to lead through influence across matrixed teams and senior stakeho

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange™️ platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 160+ public exchanges globally and thousands of private exchanges at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Principal Specialist Sales Engineer to join our East team. This is a remote role, reporting to the Director of Specialists Solutions Architects in the Zero Trust Branch department. The Speciality Sales team is a global group of professionals who are passionate about delighting our customers, nurturing trusted partnerships, and sharing their expertise to drive a secure, cloud-enabled digital future and further cement our position as the world leader in cloud security. Sales, Customer Success, Sales Enablement, Solution Architects, Business Development, Transformation, and Technology Partnerships all work together to demonstrate the power and agility of Zscaler cloud transformation to the world, and we are looking for your expertise to elevate our Exposure Management team. What you’ll do (Role Expectations) Create and deliver technical product presentations to prospective customers Gather customer

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 43 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences. We’re looking for a Data Engineer II to help us build the next generation of products which will go beyond just ID and enable our members to leverage the power of a networked digital identity. As a Data Engineer at CLEAR, you will participate in the design, implementation, testing, and deployment of applications to build and enhance our platform- one that interconnects dozens of attributes and qualifications while keeping member privacy and security at the core. A brief highlight of our tech stack: SQL / Python / Looker / Snowflake / dbt What you'll do: Build a scalable data system in which Analysts and Engineers can self-service changes in an automated, tested, secure, and high-quality manner Build processes supporting data transformation, data structures, metadata, dependency and workload management Develop and maintain data pipelines to collect, clean, and transform data (owning end to end data product from ingestion to visualization) Develop and implement data analytics models Partner with product and other stakeholders to uncover requirements, to innovate, and to solve complex problems Have a strong sense of ownership, responsible for architectural decision-making and striving for continuous improvement in technology and processes at CLEAR What you're great at: 4+ years of data engineering experience Working with cloud-based application development, and be fluent in at least a few of: Cloud services providers like AWS Data pipeline orchestration tools like Airflow, Dagster, Luigi, etc Big data tools like Spark, Ka

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 43 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences. Have you ever had that green-light feeling? When you hit every green light and the day just feels like magic. CLEAR's mission is to create frictionless experiences where every day has that feeling. With more than 30+ million passionate members and hundreds of partners around the world, CLEAR’s identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or right on your phone, CLEAR connects you to the things that make you, you - unlocking easier, more secure, and more seamless experiences - making them all feel like magic. The Customer Success Director – Healthcare will own and execute CLEAR’s healthcare customer success strategy, driving long-term value, adoption, and expansion across our partner ecosystem. What you’ll do: Own and drive CLEAR’s customer success strategy across healthcare partners, ensuring strong adoption, retention, and expansion of CLEAR’s identity solution Build, develop, and lead a high-performing Customer Success function, setting clear goals, coaching team members, and driving a culture of accountability and excellence Establish and deepen executive-level relationships across healthcare organizations, positioning CLEAR as a trusted, strategic partner Partner cross-functionally with Business Development, Product, Technology, and Operations to shape and deliver scalable, high-impact customer experiences Lead end-to-end lifecycle management across complex healthcare implementations, from solution design and contracting through execution and ongoing optimization &nbs

About Sentry Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building. Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future. About the role: The Solutions Engineering team at Sentry is responsible for helping our largest customers successfully embed Sentry into their applications and workflows, from integrating our SDK to making sure alerts and issues make it to the right place at the right time. Solutions Engineers will be interfacing with customers to ensure optimal implementation and utilization ensuring that: Developers can effectively identify and resolve slowdowns and errors in their applications. Development teams increase developer productivity and customer satisfaction. In this role you will Understand customers' pain points and objectives and translate those into implementation and onboarding plans to meet those objectives and demonstrate business value. Develop best practices, educational offerings, and content around error and performance management, open-source, or the Sentry product (ex: “how-to” articles and/or videos on specific functionality of the product). Act as a trusted advisor and subject-matter expert for customers to assist with instrumenting software engineering and monitoring best practices Provide workshop-level interaction to customers in order to drive the maturity of use and broader adoption. Work cross-functionally (internally) to provide feedback to the product and development teams and align Sentry's product roadmap with improving time to value-delivered. You’ll love this job if you Enjoy talking about technology and interfacing with engineers and engineering leaders. Appreciate working in a dynamic environment, on a variety of projects with customers from lots of different industries. Love flexing your creative b

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary Provides strategic leadership to deliver exceptional customer experiences by guiding a high‑performing service team and fostering a culture of accountability, quality, and continuous improvement. Leverages extensive experience within pharmacy service operations and frontline customer support to shape and execute effective service strategies. Oversees daily performance, advises team members on achieving and exceeding goals, and conducts analysis of call recordings, customer feedback, and service metrics to identify improvement opportunities. Partners with management on hiring, training, and coaching initiatives that build departmental capability, while personally mentoring less experienced staff on customer service procedures, communication techniques, and sales approaches. Designs and coordinates comprehensive training programs to enhance product knowledge which includes PBM, problem‑solving abilities, and conflict‑resolution skills. Leads cross‑functional collaboration across sales, operations, and marketing to ensure a seamless and consistent customer journey and educates teams on integrating technology solutions that elevate service processes. Applies a customer‑centric mindset and solutions‑driven leadership to drive service quality, operational efficiency, customer loyalty, and overall organizational success. This role will be hybrid in our Hartford office, lo

About Sentry Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building. Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future. About the role: The Solutions Engineering team at Sentry is responsible for helping our largest customers successfully embed Sentry into their applications and workflows, from integrating our SDK to making sure alerts and issues make it to the right place at the right time. Solutions Engineers will be interfacing with customers to ensure optimal implementation and utilization ensuring that: Developers can effectively identify and resolve slowdowns and errors in their applications. Development teams increase developer productivity and customer satisfaction. In this role you will Understand customers' pain points and objectives and translate those into implementation and onboarding plans to meet those objectives and demonstrate business value. Develop best practices, educational offerings, and content around error and performance management, open-source, or the Sentry product (ex: “how-to” articles and/or videos on specific functionality of the product). Act as a trusted advisor and subject-matter expert for customers to assist with instrumenting software engineering and monitoring best practices Provide workshop-level interaction to customers in order to drive the maturity of use and broader adoption. Work cross-functionally (internally) to provide feedback to the product and development teams and align Sentry's product roadmap with improving time to value-delivered. You’ll love this job if you Enjoy talking about technology and interfacing with engineers and engineering leaders. Appreciate working in a dynamic environment, on a variety of projects with customers from lots of different industries. Love flexing your creative b

About the team OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this. In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible. About the role Our Sales team has a unique mission to help manufacturing customers understand the deep impact that highly capable AI models can bring to their businesses, operations, employees, and customers. This role is a mixture of technical understanding, industry expertise, vision, partnership, and value-driven strategy. As an Account Director focused on Manufacturing, you will own executive-level relationships with leading manufacturers and help them safely and effectively deploy OpenAI’s technology across their organizations. You’ll work with customers to identify and scale high-impact use cases across areas such as engineering and product development, factory and operational efficiency, supply chain optimization, quality management, predictive maintenance, workforce enablement, customer support, and enterprise knowledge management. You’ll be a key driver of opportunities through the entire sales cycle, from pipeline generation to closure and successful deployment. You’ll work with researchers, engineers, and solution strategists to help customers transform their operations and evolve the manufacturing industry with AI. This role is based in San Francisco, Seattle or New York. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. We are open to US-based remote candidates. In this role

Who Are We? Postman is the world’s leading API platform, used by more than 45 million+ developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration—enabling users to create better APIs, faster. The company is headquartered in San Francisco and has offices in Boston, New York, Austin, Tokyo, London, and Bangalore - where Postman was founded. Postman is privately held, with funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Learn more at postman.com or connect with Postman on X via @getpostman. P.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture and our vision at Postman. The Opportunity As a Member of Technical Staff and AI Agent Development Lead, you will lead the design, development, and deployment of next-generation AI agents that interact with users and complex environments. You will drive the architecture and implementation of scalable, reliable AI systems, working closely with research, product and engineering teams to build safe, interpretable, and performant AI technology. What You’ll Do Lead a cross-functional engineering team focused on AI agent development, from conceptual design to production deployment. Design and implement AI agent architectures leveraging state-of-the-art language models and associated technologies. Collaborate with research scientists on scalable experiments and productize research innovations. Drive the development of agent capabilities including dialogue management, decision making, and autonomy. Ensure AI safety and alignment principles are integrated throughout the agent lifecycle. Mentor and grow technical staff, fostering an environment of collaboration and innovation. Evaluate new tools, frameworks, and methodologies to enhance AI agent capabilities. Partner

JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. What this job involves - JLL is seeking a Director of Global Occupancy Planning & Management to lead strategic space planning initiatives across APAC, LATAM, and AMER regions. This role provides crucial global leadership in delivering JLL's best practices through Occupancy Planning & Management products, solutions, and tools while partnering closely with client real estate teams to drive tactical and strategic planning aligned with portfolio objectives. What is your day-to-day? Strategic Leadership & Accountability Provide strategic oversight of multiple regions while driving consistency, innovation, and excellence across global real estate portfolios Manage global OP account budget for occupancy planning across APAC, LATAM, and AMER, ensuring optimal resource allocation and cost efficiency Own and manage strategic multi-regional relationships, serving as executive-level point of contact for key client stakeholders Drive space planning and data management programs to help client achieve real estate and workplace objectives Team Leadership & People Management Lead and manage a global team of occupancy planners across three regions with full accountability for performance outcomes Structure, staff, and manage team with clarity of e