Venue Back Office Systems Manager in United States

Job Responsibilities Adhere to all established company standards when interacting with guests, associates, vendors and other visitors to the venue. Patrol premises to prevent and detect signs of intrusion. Control access to the facility and verify identification. Respond to alarms and security incidents in a timely manner. Report and document security breaches and unusual activities. Escort employees and visitors as needed. Provide a visible security presence to deter unauthorized activity. Assist with emergency evacuations and procedures, and administer first aid if necessary. Critical Skills & Experience Requirements High school diploma or equivalent. 1+ years of previous security or law enforcement experience preferred. Strong observation and surveillance skills. Knowledge of security procedures and protocols. Excellent communication and interpersonal skills. Ability to remain calm and composed under pressure. Basic computer skills for operating security systems. Valid security license or certifications (if required by local regulations). Min 17.00 - Max 17.00 Position Pay Range BENEFITS Free Play & 1/2 price food! Health, dental, vision, 401(k) team member match, free mental well-being platform – and that’s just for starters for those who qualify. View team member benefits here. ADA The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties.<br /

ABOUT TOPGOLF Topgolf is where golf meets a great time. We're a high-energy sports entertainment venue where every shift is different, every guest brings their own energy, and the people who work here make it all happen. If you're looking for a place to grow, have fun, and be part of something bigger than a job description, you're in the right place. WHAT WE’RE SEEKING Are you a culinary professional who loves leading a team as much as you love a perfectly executed dish? Do you bring the energy, standards, and presence to keep a busy kitchen running at its best? Can you coach someone on knife technique one minute and troubleshoot a prep issue the next without missing a beat? We're looking for a Culinary Supervisor who owns the kitchen when it counts. You'll lead the culinary team, hold the standard on food quality, and make sure every plate that goes out is something we're proud of. If you thrive in high-volume environments and you know how to bring out the best in a team, this is your role. THE ROLE The Culinary Supervisor assists the team in delivering best-in-class culinary experiences by leading the kitchen team, maintaining food quality and safety standards, and keeping operations running smoothly during every shift. This role requires three things done well: culinary leadership, people development, and the ability to execute independently when needed. This role requires a flexible schedule including evenings, weekends, and hol

We're looking for a Product Analyst to support our Point of Sale (POS) product team. You'll work closely with the POS Product Owner to translate business and venue needs into clear requirements, support day-to-day POS issues, and help drive continuous improvement of the POS platform across all venues. This role is a strong fit for someone who has spent real time in the trenches with POS systems, whether building them, configuring them, or supporting the people who use them every day, and who wants to move deeper into product-facing work. What You'll Do Partner with the POS Product Owner to gather, document, and prioritize requirements for POS enhancements, integrations, and fixes Analyze POS support tickets and incident trends to identify recurring issues, root causes, and opportunities for product improvement Translate business and venue operations needs into clear user stories, acceptance criteria, and functional specifications Support testing and validation of new POS features and releases, including UAT coordination with venue stakeholders Serve as an escalation point for complex POS issues, working with engineering, support, and vendor teams to drive resolution Monitor POS system performance and data quality, flagging anomalies that could affect transactions, inventory, or reporting Maintain and update product documentation, release notes, and training materials for interna

How You’ll Do It Coordinate, schedule and maintain Guest lessons Utilize swing analysis technology and learning theories, and integrate teaching aids in all programs Grow the golf instruction platform at your venue, through marketing and community outreach Direct tournaments and summer camps Work with the events team to promote and teach lessons at events Walk the tee line on all levels during peak times (when not engaged in golf instruction) to market platform / give impromptu lessons Supervise information requests regarding or pertaining to schedule of lessons and instructional series. Manage and implement ideas for player development series at venue level Manage club fitting, club repair and general maintenance of equipment Maintain inventory of golf services tools, technology and teaching aids Meet budgetary requirements for the golf services program What We’re Looking For 2-3 years’ experience teaching golf lessons with experience coaching different levels of golfers 2-3 previous sales experience required PGA Membership; Class A Certification preferred Bachelor’s degree preferred Management of an independent golf lesson program Proven track record of successful instruction Exceptional coaching ability Social and interpersonal skills required to interact with all Topgolf Guests Familiarity with swing analysis technology and launch monitor technology Ability to develop positive and ongoing relationships with Guests Excellent communication, time management and organization skills Ability to work on a team Energy and enthusiasm A high level of self-awareness, receptivity to change and integrity Ability to work in extreme weather conditions for extended periods of time Availability to work varied shifts, including evenings, weeke

Busser-Job Responsibilities: Pre-bussing while guests are in the bays Clear and reset tables efficiently to prepare them for new guests. Provide exceptional guest service by being attentive and responsive to guest needs. Empty bus carts in dish area and replace with empty carts regularly. Empty and clean trash receptacles regularly. Maintain cleanliness and organization in the venue, including sweeping and cleaning as needed. Follow all safety and sanitation procedures to maintain a clean and safe environment. Work collaboratively with other associates to ensure a smooth and enjoyable dining and gaming experience for guests. Food Runner-Job Responsibilities: Ensure prompt delivery of food orders to the correct tables. Provide exceptional guest service by being attentive and responsive to guest needs. Monitor and replenish condiments and supplies as needed. Follow all safety and sanitation procedures to maintain a clean and safe environment. Communicate effectively with the kitchen and waitstaff. Work collaboratively with other associates to ensure a smooth and enjoyable dining and gaming experience for guests. Provide excellent guest service and address guest needs. Assist in clearing and cleaning tables when required. Critical Skills & Experience Requirements Strong work ethic and attention to detail. Ability to work in a fast-paced environment. Team player with excellent communication skills. Basic knowledge of food safety and sanitation. No specific prior experience required; training will be provided. Pay Range: Min$14.00 (Tip Eligible) - Max $14.00 (Tip Eligible) BENEFITS Free Play & 1/2 price food! Health, dental, vision, 401(k) team member match, free mental well-being platform – and that’s just for starters for those who qualify. <a target="_blank" href="https://

ABOUT TOPGOLF Topgolf is where golf meets a great time. We're a high-energy sports entertainment venue where every shift is different, every guest brings their own energy, and the people who work here make it all happen. If you're looking for a place to grow, have fun, and be part of something bigger than a job description, you're in the right place. WHAT WE’RE SEEKING Are you someone who likes to figure out how things work, fix what’s broken, and take pride in keeping a complex venue running smoothly? Do you bring a hands-on approach, a willingness to learn, and the kind of reliability that a maintenance team can count on? Can you troubleshoot a repair issue, respond to a maintenance call, and manage your supplies and tools — all in the same shift? We’re looking for a Facilities Associate who wants to build real maintenance skills in a dynamic, high-energy environment. No experience is required — we will train you. You’ll keep the venue, grounds, technology, and game systems in top shape while also engaging with guests and supporting a team that takes the guest experience seriously. If you’re motivated, mechanically curious, and ready to grow, this is your role. THE ROLE The Facilities Associate (Maintenance Technician I) is responsible for the maintenance, repair,

ABOUT TOPGOLF Topgolf is where golf meets a great time. We're a high-energy sports entertainment venue where every shift is different, every guest brings their own energy, and the people who work here make it all happen. If you're looking for a place to grow, have fun, and be part of something bigger than a job description, you're in the right place. WHAT WE’RE SEEKING Are you someone who likes to figure out how things work, fix what’s broken, and take pride in keeping a complex venue running smoothly? Do you bring a hands-on approach, a willingness to learn, and the kind of reliability that a maintenance team can count on? Can you troubleshoot a repair issue, respond to a maintenance call, and manage your supplies and tools — all in the same shift? We’re looking for a Facilities Technician who wants to build real maintenance skills in a dynamic, high-energy environment. No experience is required — we will train you. You’ll keep the venue, grounds, technology, and game systems in top shape while also engaging with guests and supporting a team that takes the guest experience seriously. If you’re motivated, mechanically curious, and ready to grow, this is your role. THE ROLE The Facilities Technician is responsible for the maintenance, repair, and upkeep of Topgolf’s venue, grounds, equipment, and systems. You’ll complete maintenance tasks, troubleshoot issues, respond to maintenance calls, and help keep every part of the venue operating at its best — all while upholding safety standards and engaging with guests and teammates in a way that reflects Topgolf’s values. This role requires a flexible schedule including evenings, weekends, and holidays, with availability to work during peak periods, special events, and high-volume seasons. WHAT YOU WILL DO Maintain and Repair the Venue Complete all

ABOUT TOPGOLF Topgolf is where golf meets a great time . We're a high-energy sports entertainment venue where every shift is different, every guest brings their own energy, and the people who work here make it all happen. If you're looking for a place to grow, have fun, and be part of something bigger than a job description, you're in the right place. WHAT WE’RE SEEKING Are you someone who moves fast, loves taking care of people, and thrives in a team environment where every shift is different? Do you bring energy and urgency to everything you do, keep your area spotless without being asked, and genuinely enjoy making guests feel welcome? Can you prep beverages, bus bays, and support the floor all in the same shift without missing a beat? We’re looking for a Service Support team member who brings hustle, hospitality, and a great attitude to every shift. You’ll be the support system that keeps the guest experience running smoothly — delivering food and drinks, keeping bays clean, preparing beverages, and helping wherever the team needs you most. If you love a fast pace and you care about making guests’ visits great, this is your role. THE ROLE The Service Support role is one of the most versatile on the floor. You’ll prepare non-alcoholic beverages, deliver food and drinks to guests, bus bays, and keep the venue looking polished — al

ABOUT TOPGOLF Topgolf is where golf meets a great time . We're a high-energy sports entertainment venue where every shift is different, every guest brings their own energy, and the people who work here make it all happen. If you're looking for a place to grow, have fun, and be part of something bigger than a job description, you're in the right place. WHAT WE’RE SEEKING Are you someone who moves fast, loves taking care of people, and thrives in a team environment where every shift is different? Do you bring energy and urgency to everything you do, keep your area spotless without being asked, and genuinely enjoy making guests feel welcome? Can you prep beverages, bus bays, and support the floor all in the same shift without missing a beat? We’re looking for a Service Support team member who brings hustle, hospitality, and a great attitude to every shift. You’ll be the support system that keeps the guest experience running smoothly — delivering food and drinks, keeping bays clean, preparing beverages, and helping wherever the team needs you most. If you love a fast pace and you care about making guests’ visits great, this is your role. THE ROLE The Service Support role is one of the most versatile on the floor. You’ll prepare non-alcoholic beverages, deliver food and drinks to guests, bus bays, and keep the venue looking polished — al

ABOUT TOPGOLF Topgolf is where golf meets a great time. We're a high-energy sports entertainment venue where every shift is different, every guest brings their own energy, and the people who work here make it all happen. If you're looking for a place to grow, have fun, and be part of something bigger than a job description, you're in the right place. WHAT WE’RE SEEKING Are you a natural leader who knows how to keep a team fired up and a venue running smoothly at the same time? Do you lead by example, hold the standard without being heavy-handed, and genuinely care about the experience your guests and your team are having? Can you run an opening, own a closing, and handle whatever happens in between? We're looking for a Front of House Supervisor who makes the shift happen. You'll coach your team, hold the floor, and make sure every guest walks away thinking that was awesome. If you bring energy, accountability, and a team-first mindset to every shift, this role was made for you. THE ROLE The Front of House Supervisor leads the team in delivering a best-in-class guest experience every shift. You'll handle general operational responsibilities like opening, closing, and managing the flow of the venue while making sure none of that ever gets in the way of taking care of the guest. You'll coach your team, uphold service and safety standards, and step into whatever the business needs to run at its best. This role requires a flexible sc

ABOUT TOPGOLF Topgolf is where golf meets a great time . We're a high-energy sports entertainment venue where every shift is different, every guest brings their own energy, and the people who work here make it all happen. If you're looking for a place to grow, have fun, and be part of something bigger than a job description, you're in the right place. WHAT WE’RE SEEKING Are you someone who likes to figure out how things work, fix what’s broken, and take pride in keeping a complex venue running smoothly? Do you bring a hands-on approach, a willingness to learn, and the kind of reliability that a maintenance team can count on? Can you troubleshoot a repair issue, respond to a maintenance call, and manage your supplies and tools — all in the same shift? We’re looking for a Facilities Associate who wants to build real maintenance skills in a dynamic, high-energy environment. No experience is required — we will train you. You’ll keep the venue, grounds, technology, and game systems in top shape while also engaging with guests and supporting a team that takes the guest experience seriously. If you’re motivated, mechanically curious, and ready to grow, this is your role.

Job Responsibilities Clear and reset tables efficiently to provide a clean dining & gaming environment for guests. Assist Bay hosts and Bartenders in delivering food and beverages to guests. Keep the venue well-stocked with necessary supplies. Maintain a clean and organized work area. Assist in various tasks to support the Bay host team as needed. Demonstrate Topgolf’s Core Values: Fun, One Team, Excellence, Edgy Spirit, and Caring. Critical Skills & Experience Requirements Excellent teamwork and communication skills. Ability to work in a fast-paced and dynamic environment. Strong attention to detail and cleanliness. No specific prior experience required; training will be provided. Min 12.00 - Max 12.00 Tip Eligible Position Pay Range BENEFITS Free Play & 1/2 price food! Health, dental, vision, 401(k) team member match, free mental well-being platform – and that’s just for starters for those who qualify. View team member benefits here. ADA The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties. EEO Statement Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family st

Job Responsibilities Supervise and lead kitchen staff, including cooks, prep chefs, and dishwashers. Ensure the kitchen operates smoothly, meeting food safety and quality standards. Oversee food preparation, including recipe adherence and portion control. Monitor inventory levels and order kitchen supplies and ingredients as needed. Train kitchen staff in proper food handling, cooking techniques, and safety procedures. Coordinate with the front-of-house staff to ensure timely and accurate food service. Address and resolve kitchen-related issues and emergencies. Critical Skills & Experience Requirements Prior experience in a kitchen management or supervisory role. Strong leadership and team management skills. Excellent knowledge of food safety and sanitation practices. Ability to work in a fast-paced kitchen environment and adapt to changing demands. Proficiency in kitchen equipment operation and maintenance. Effective communication skills to coordinate with kitchen and front-of-house staff. Understanding of inventory management and ordering processes. Hourly pay for the Renton Venue: $26.50 - $31.50 per hour Position Pay Range BENEFITS Free Play & 1/2 price food! Health, dental, vision, 401(k) team member match, free mental well-being platform – and that’s just for starters for those who qualify. View team member benefits here. ADA The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different c

Bay Yield & Occupancy Optimization The foundation of this role is treating each bay as what it is: perishable, time-limited inventory. This leader will own RevPAB as the enterprise performance standard — building the reporting, forecasting, and incentive structures that hold venues accountable to yield performance. Own Revenue Per Available Bay Hour (RevPAB) as the primary enterprise performance metric and build the organizational discipline around it Establish occupancy targets by venue, daypart, day of week, and season — and create visibility into performance against those targets Develop booking controls, minimum duration rules, and real-time availability tools to minimize empty bay-hours during peak demand Build waitlist and cancellation management capabilities to recover revenue from late cancellations and no-shows Set Average Daily Rate (ADR) benchmarks and yield performance standards across the portfolio Dynamic Pricing Engine Topgolf has the opportunity to move from static national pricing to a true dynamic pricing model — one that adjusts bay rates in response to real-time demand signals the way leading hotel and airline systems do. This is the most consequential technical build this role will lead. Lead the design, procurement, and implementation of a Revenue Management System (RMS) suited to Topgolf's bay-inventory model Build pricing logic that responds to booking pace, current occupancy, historical patterns, booking window, and local market conditions Develop differentiated rate curves by day of week and daypart that reflect actual guest willingness to pay Partner with Technology and Data to automate pricing recommendations and reduce manual intervention over time Establish a testing and optimization framework for pricing changes — moving from intuition-based to data-driven pricing decisions

Must be in Dallas, TX or New York City Topgolf is seeking a Sr. Media Sales Manager, Partnerships to drive advertising revenue across our full suite of owned and operated media channels. This role owns revenue generation across programmatic, out-of-home / in-venue media, owned digital properties (website and app), and streaming and content monetization - representing the complete Topgolf media ecosystem to agencies, holding companies, and trading desks. The right person is a proven media seller with deep agency relationships and strong programmatic fluency, who knows how to get Topgolf into media plans and deal libraries and can close across multiple channel types. Brand-direct opportunities are handled in partnership with Sponsorship Sales; this role’s primary motion is agency and trading desk. This is a hunter role on a lean team - the person who takes ownership, builds relationships fast, and figures out how to get deals done. Programmatic & Owned Channel Revenue Own programmatic revenue targets: build and manage a pipeline of DSPs, SSPs, agency trading desks, and programmatic buyers to drive net new and recurring revenue Serve as the internal and external expert on programmatic media - PMP deals, programmatic guaranteed, open auction, and emerging deal structures across Topgolf’s full digital inventory with a goal of balancing revenue generation while maintaining premium CPMs Partner with Ad Ops and Product to define inventory strategy, floor pricing, and deal packaging; identify gaps and proactively recommend enhancements Stay current on the programmatic ecosystem - DSP/SSP technology, audience trends, measurement standards, and the competitive landscape - and communicate complex topics clearly to buyers and internal stakeholders Sell advertising across Topgolf’s owned digital properties (website, mobile app, content and social channels) - packaging display, native,