Jobs in Canada

Ai Engineering Director in Canada

1,268 active opportunities · Updated October 2026

Explore current ai engineering director jobs across Canada. Filter by work mode, employment type, experience, department, date posted and distance.

DU
📍 San Francisco, Canada· Full-time
✓ High-confidence listing

From $962.4K/yr

Quick readStrong listing-quality and freshness signals

About the Team The Global Safety and Security team advances DoorDash by protecting people, property, operations, brand, and reputation. Within that team, Protective Services safeguards executives and residences through executive protection, intelligence collection, threat monitoring, residential security, and secure transportation. We manage risk and deliver value through technology and a people-first approach, and we strive to always be ahead of the curve and there for our people, anytime, anywhere. About the Role We are hiring Protective Services Associates to join the Protective Services team, providing residential security coverage and on-site protective presence in support of executives. This is the entry point on our cross-trained career ladder. Associates build proficiency across residential security, monitoring and threat reporting, and close-protection fundamentals, with a structured path to Senior Associate and beyond as you grow. Responsibilities Residential Security Coverage: Provide dedicated, round-the-clock physical security presence at a residential property as part of a rotating shift team. Monitoring & Threat Reporting: Monitor camera systems and access points, document and report security-relevant activity, and hand off findings to the team's intelligence function. Access Control: Screen and coordinate visitors, deliveries, and vendors according to established protocols. Logistics Coordination: Plan and manage the logistics of residential security operations, including scheduling, shift handoffs, and coverage during events or executive travel. Coordinate with drivers and other Protective Services team members to align movements, timing, and coverage. Incident Response: Respond to security incidents or anomalies, following established escalation procedures. Professional Conduct: Serve as a trusted, hands-on point of contact for executives, anticipating needs, exercising sound judgment in real time, and delivering discreet, concierge-level servi

AWSGitRestAI
DU
📍 San Francisco, Canada· Full-time
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

About the Team DoorDash Labs is an independent innovation hub within DoorDash, focusing on developing automation and robotics solutions to enhance last-mile logistics. Our mission is to create technologies that support and augment human networks, aiming to improve efficiency for Dashers, merchants, and consumers alike. We are a highly senior team composed of former pioneers from a variety of different robotics industries. If you have a passion for applying AI and robotics solutions in a service used by millions of people, then we want to talk to you! Please Note: This role is based in San Francisco, CA, and requires being in-person 5 days a week. About the Role We are seeking a Senior RF Engineer to join our multidisciplinary team developing mission-critical RF/electrical systems for unmanned platforms.This role offers a rare opportunity to gain deep insight into RF design and validation, contributing across the full product lifecycle, from early concept and prototyping through production. In this role, you will apply deep expertise in electromagnetic theory and wireless system design to ensure autonomous platforms operate with exceptional reliability and precision. You will design, optimize and validate RF / mixed-signal PCBAs with a strong focus on interference mitigation, troubleshoot system-level desense, and leverage a thorough understanding of wireless technologies including LTE, 5G NR, Wi-Fi, GPS, and UWB. You’re excited about this opportunity because you will… Lead the development of innovative solutions that span across RF, Mixed signal and mechanical domain. Design RF hardware as well as wireless testbeds to support system validation, and lead the execution and documentation of system-level design and verification Provide expertise, mentorship to partner teams regarding EMI mitigation strategies, and cross-functional debug processes Characterize EMI caused by internal & external aggressors by tracing root causes using EMC probes

AWSGitRestAI
DU
📍 San Francisco, Canada· Full-time
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

About the Team Our sales and partner management teams are the heart and soul of DoorDash, enabling us to partner with top restaurants across the country to drive revenue and help our partners operate even better. As DoorDash grows both in scale and breadth of offering, the strength of our sales engine and organizational structure must grow with it. About the Role As Senior Manager, Sales planning and strategy at DoorDash, you will play a pivotal role in executing against top company business objectives and help define our sales strategy and planning roadmap. You will be responsible for leading a team of sales planners and analysts. Your team’s responsibilities will range from strategic (designing incentives aligned to the company's goals and strategy, integrating new products into sales GTM strategy and building consensus among sales leadership) to operational/tactical (designing compensation plans, driving plan implementation and ensuring key metrics can be communicated, tracked and commissions calculated). You will bring a strategic mindset and deliver critical insights using analytical and technical support to the successful administration of sales incentive programs globally while proactively building partnerships, promoting open dialogue and creative insights expertise to issues in real time. Reporting to the Director of Sales Strategy and Planning, you will work closely with cross-functional teams to provide valuable insights and recommendations. This role will report to the Vice President of Revenue Operations within the Sales Strategy and Operations organization. You’re excited about this opportunity because you will be driving… Strategic Leadership : Lead a high-performing team of sales planners and analysts to to own the development, implementation and administration of new and existing sales incentive structures for our SMB Post Sales team. Cross-functional Collaboration : Work closely with cross-functional teams, including Sales, Marketing, O

SQLAWSGitRest
DU
📍 San Francisco, Canada· Full-time
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

About the Team DoorDash Labs, established in 2018, serves as the innovation hub for DoorDash, focusing on developing automation and robotics solutions to enhance last-mile logistics. The team's mission is to create technologies that support and augment human networks, aiming to improve efficiency for Dashers, merchants, and consumers alike. We’re ruthlessly focused on business impact. We are a highly senior team composed of former pioneers from a variety of different robotics industries. As of 2025, DoorDash has completed 10B lifetime deliveries. We’re focused on how to do the next 10B even better. About the Role We are seeking a highly motivated Senior Reliability & Test Engineer to join our team. This individual will play a key role in the development and validation of our unmanned platforms at the system and component levels. You will partner closely with EE, ME, and Autonomy teams to translate mission needs into robust, reliable hardware. The ideal candidate thrives in a fast-moving, cross-functional environment where reliability and test rigor determine program success. You will be hands-on in developing test methods and equipment to uncover failures before they happen in the field. You will partner closely with EE, ME, and Autonomy teams to translate mission needs into robust, reliable hardware. The ideal candidate thrives in a fast-moving, cross-functional environment where reliability and test rigor determine program success. You’re excited about this opportunity because you will… Architect and implement rigorous validation strategies, utilizing Python scripts for automation while leveraging CAD and shop tools to engineer bespoke test fixtures and hardware rigs. Oversee experimental execution across internal facilities and external laboratories, maintaining technical mastery over vibration tables, environmental chambers, DAQ systems, and ingress protection testing. Translate high-level vehicle reliability requirements into granula

PythonAWSGitRest
DU
📍 San Francisco, Canada· Full-time
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

About the Team The Support Quality team’s vision is to “Provide teammates, team leads, and AI Agents with actionable feedback on 100% of cases so they can get 1% better every day. Deliver actionable business insight to wider S&O to help improve business policy and processes / Product teams to increase our customer experience.” About the Role You will report to the Director, Teammate Enablement, in our Customer Experience organization. The Teammate Enablement Team is responsible for ensuring that our Teammates have the resources (tooling, quality measurements, and knowledge base) and training to effectively and empathetically support DoorDash’s customers. Where opportunities are identified, we drive feedback to our business partners in order to empower Teammates to be 1% better every day for our customers. The team’s primary role will be to: i) build automated QA metrics that have high coverage, precision, and low false-positive rates; ii) support all manual QA efforts, including incubation and scale-up of new measurements; iii) deliver actionable insights to our partner teams to help improve the processes and policies on our support experience, as well as insights for our vendors to drive better agent performance management; and iv) manage our QA tech providers to ensure they deliver against our ambitious roadmap. This is a leadership role, with the expectation of managing the priorities of a small team while remaining accountable to key initiatives oneself. You’re excited about this opportunity because you will… Lead a small team centered around identifying and fixing top opportunities in our quality assurance programs that support customer service at DoorDash. Design, launch, and evolve our conversational intelligence program, utilizing AI technology to monitor, measure, and drive continuous improvements in our customer service interactions. Drive the strategy of our quality assurance program, identifying the right strategies to balance manual quality assuranc

AWSGitRestAI
R
📍 Toronto, Canada· Full-time
✓ High-confidence listingCompany trend -76.2%
Quick readStrong listing-quality and freshness signals

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world's biggest financial problems. We're looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn't a place for complacency, it's where ambitious people do the best work of their careers. We're a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. Our backend developers sit at the core of how Robinhood works — powering the financial products that millions of people rely on every day. We build and scale the services, infrastructure, and data systems behind brokerage, crypto, payments, and more. We move fast, hold high standards, and solve problems that actually matter — at a scale that very few developers ever get the chance to touch. As a Software Developer Intern, Backend, you won't be on the sidelines — you'll own a meaningful project end-to-end, from initial scoping through to production. You'll be embedded on a real team, working directly with experienced developers, diving deep into how the US financial system actually operates, and shipping software that meets the correctness and scale requirements of a live financial platform. This is a summer where you'll leave with real impact to show for it! This role is based in our Toronto, ON office, with in-person attendance expected at least 3 days per week. At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-perfor

PythonSQLPostgreSQLRedis
R
📍 Toronto, Canada· Full-time
✓ High-confidence listingCompany trend -76.2%
Quick readStrong listing-quality and freshness signals

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world's biggest financial problems. We're looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn't a place for complacency, it's where ambitious people do the best work of their careers. We're a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. Our web developers work across our different product areas — Activation, Brokerage, Crypto, and Core Experience — building the rich client-side web application that powers the next generation of Robinhood, creating marketing websites, and developing the infrastructure that enables all web developers to work efficiently on the platform. As a Software Developer Intern, Web, you'll own meaningful work end-to-end — from initial scoping through production. You'll be embedded on a real team, partnering directly with experienced developers to architect features, build developer tools, and ship software that millions of people use every day. This is a summer where you'll leave with real impact to show for it! This role is based in our Toronto, ON office, with in-person attendance expected at least 3 days per week. At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams. What you'll do Partner with a dedicated mentor who will guide you from onboarding through shipping, deepening your understanding of our tech stack a

JavaScriptTypeScriptPythonJava
R
📍 Toronto, Canada· Full-time
✓ High-confidence listingCompany trend -76.2%
Quick readStrong listing-quality and freshness signals

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world's biggest financial problems. We're looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn't a place for complacency, it's where ambitious people do the best work of their careers. We're a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. Our backend developers sit at the core of how Robinhood works — powering the financial products that millions of people rely on every day. We build and scale the services, infrastructure, and data systems behind brokerage, crypto, payments, and more. We move fast, hold high standards, and solve problems that actually matter — at a scale that very few developers ever get the chance to touch. As a Software Developer Intern, Backend, you won't be on the sidelines — you'll own a meaningful project end-to-end, from initial scoping through to production. You'll be embedded on a real team, working directly with experienced developers, diving deep into how the US financial system actually operates, and shipping software that meets the correctness and scale requirements of a live financial platform. This is a winter where you'll leave with real impact to show for it! This role is based in our Toronto, ON office, with in-person attendance expected at least 3 days per week. At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-perfor

PythonSQLPostgreSQLRedis
L
📍 Toronto, Canada· Full-time
✓ High-confidence listingCompany trend -73.4%

From C$136K/yr

Quick readStrong listing-quality and freshness signals

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Our Infrastructure team is passionate about building software to solve problems at massive scale. We do this often, and when we believe our solution is worth sharing with the community, such as Envoy Proxy , we open source our ideas for the benefit of others. As a Infrastructure Engineer at Lyft, you will run our Production Infrastructure by monitoring system availability and take a holistic view of our platform health. You will build software and platforms to automate infrastructure platform operations and management. By measuring and monitoring our operations you will seek opportunities to optimize our systems in order to push our platform forward, anticipating our customers' needs in order to continually improve the platform. You will provide Lyft partner teams with operational support to help them build robust large scale distributed systems. About the Team Data Pipelines is at the heart of all critical data flowing through Lyft supporting hundreds of services that impact millions of drivers and passengers every day. Our team’s mission is to empower Lyft engineers to self-serve in building and maintaining data pipelines as needed to support products that deliver the world’s best transportation experience. We leverage a variety of technologies to store, stream and manage data making it available to our internal customers. Responsibilities: Maintain and analyze metrics from; operating systems; control planes; and applications to assist in fault detection and performance enhancement Design, develop and deploy tooling and systems that continually improve the reliability, scalability and efficiency of our platform Balance feature development speed and reliability with service-level objectives Operate and improve our Infrastructure using industry best practices and tools Participate in design and

PythonAWSDockerKubernetes
L
📍 Toronto, Canada· Full-time
✓ High-confidence listingCompany trend -73.4%

From C$40/hr

Quick readStrong listing-quality and freshness signals

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Interns work side-by-side with top engineers in the industry while having autonomy from the get-go. They contribute to user-facing products and are able to see their work go live quickly. Lyft fosters a collaborative environment in the office, so there's always a sharp mind eager to hear about your next idea. So what's yours? Responsibilities: Own your project, while checking in with other team members throughout the day with questions and updates You leave the code in a better state than when you found it (progressive refactor) You value reliability, ensured by testing (unit, integration and load tests) Participate in code reviews to ensure code quality and distribute knowledge Continuous integration and deployment Go home knowing that your work today is meaningfully improving the lives of every Lyft driver and every Lyft passenger! Experience: Currently pursuing a Bachelor's or Master's degree in Computer Science from a university in Canada (required) , with a graduation date between December 2027 and Summer 2028 (required). For any candidates who are master's students who worked between their bachelor's and master's programs: candidates should also have less than 2 years of relevant full-time work experience Available during Summer 2027 for an internship in Toronto Strong knowledge of CS fundamentals Knowledge of Python, JavaScript, CSS, and HTML Experience working with leading JavaScript frameworks, like React Experience with modern frontend testing tools, such as Webpack, Babel, Jest, Jasmine, Protractor, and WebDriver Understanding of how browsers and DOM work Experience with Git or other distributed version control systems Experience with browser developer tools Experience with the Unix command line interface Solid understanding of web performance Experience with TypeScript Experience with CSS

JavaScriptTypeScriptPythonJava
L
📍 Montreal, Canada· Full-time
✓ High-confidence listingCompany trend -73.4%

From C$88K/yr

Quick readStrong listing-quality and freshness signals

Chez Lyft, notre mission est de servir et de connecter. Nous y parvenons en favorisant un environnement de travail où chacun trouve sa place et a la possibilité de s'épanouir. En tant que leader de la micromobilité, Lyft alimente des millions de trajets quotidiens dans plus de 200 villes grâce à nos technologies de covoiturage, de partage de vélos et de trottinettes de pointe. Notre bureau de Montréal est le berceau du premier système de vélos en libre-service automatisé en Amérique du Nord, Bixi, qui a depuis révolutionné la mobilité urbaine. Aujourd'hui, notre système pionnier est opérationnel dans plus de 50 villes à travers le monde, y compris Barcelone, Bogota, Boston, Buenos Aires, Chicago, Dubaï, Londres, Madrid, Mexico, Montréal, New York, Rio de Janeiro, San Francisco et Washington DC, pour n'en nommer que quelques-unes. Rejoignez-nous et faites partie de l'équipe derrière certains des plus grands systèmes de partage de vélos au monde! Le rôle d'ingénieur(e) en micrologiciel chez Lyft Urban Solutions (LUS) est crucial pour le développement et la livraison des solutions matérielles de micromobilité de Lyft, qui incluent les vélos électriques, les trottinettes, les batteries et les stations. Nous recherchons un(e) ingénieur(e) en micrologiciel possédant des compétences techniques exceptionnelles pour contribuer aux programmes d'introduction de nouveaux produits (NPI) et de durabilité de la flotte, qui ajoutent de la valeur aux villes du monde entier utilisant nos produits. Les ingénieur(e)s en micrologiciel chez Lyft collaborent étroitement avec les équipes de matériel, des opérations et de fabrication. Ce rôle exige donc une solide expertise technique, des compétences en leadership et en communication. Ce sont des résolveurs de problèmes proactifs qui font avancer les initiatives, assurant le succès de livraisons clés qui ont un impact significatif sur l'entreprise. Responsabilités : Développer des fonctionnalités pour les systèmes embarqués de notre gamme d

PythonVueRedisAI
L
📍 Montreal, Canada· Full-time
✓ High-confidence listingCompany trend -73.4%

From C$72K/yr

Quick readStrong listing-quality and freshness signals

Chez Lyft, notre mission est de servir et de connecter. Nous nous efforçons d'y parvenir en cultivant un environnement de travail inclusif où chaque membre de l'équipe a sa place et peut s'épanouir. Lyft Urban Solutions gère les systèmes de vélos et de trottinettes en libre-service qui transportent des millions de personnes dans plus de 60 villes à travers le monde. Nous avons créé le premier système de vélos en libre-service automatisé d'Amérique du Nord et restons à la pointe de la révolution de la micromobilité. Nos systèmes sont présents partout dans le monde : de Citi Bike à New York à BIXI à Montréal, en passant par Divvy à Chicago, Capital Bikeshare à Washington D.C., et des systèmes emblématiques à Austin, Barcelone, Bogota, Boston, Buenos Aires, Columbus, Detroit, Dubaï, Londres, Madrid, Mexico, Monaco, Pittsburgh, Portland, Rio de Janeiro, San Francisco, Toronto et bien d'autres villes. Nous ne sommes pas de simples fournisseurs de technologies : nous exploitons ces systèmes, en développant les logiciels, le matériel et les opérations qui permettent à la micromobilité urbaine de fonctionner à grande échelle. Envie de contribuer à façonner le quotidien de millions de personnes dans leurs villes ? Nous recherchons un(e) ingénieur(e) logiciel Android pour rejoindre l'équipe Expérience utilisateur au sein de Lyft Urban Solutions. Votre travail contribuera directement à l'expérience numérique de nos plateformes de vélos et de trottinettes en libre-service. Vous développerez les systèmes backend qui garantissent une expérience fluide et rapide pour les programmes d'abonnement, les fonctionnalités destinées aux utilisateurs et les interactions en temps réel. Ce recrutement est urgent ; l'équipe a des objectifs ambitieux pour 2026 et recherche des ingénieurs compétents, opérationnels immédiatement. Nos ingénieurs sont des personnes brillantes, pragmatiques et capables de résoudre les problèmes rapidement, assurant ainsi un déploiement continu en production. Respon

VueRedisRestAI
L
📍 Montreal, Canada· Full-time
✓ High-confidence listingCompany trend -73.4%

From C$72K/yr

Quick readStrong listing-quality and freshness signals

Dans le présent document, les termes employés pour désigner des personnes sont pris au sens générique; ils ont à la fois valeur d’un féminin et d’un masculin. Chez Lyft, notre mission est de servir et de connecter. Nous y parvenons en favorisant un environnement de travail où chacun trouve sa place et a la possibilité de s'épanouir. Lyft a d'abord vu le jour à San Francisco en tant que réseau de covoiturage qui s'appuyait sur les dons. Maintenant Lyft facilite le transport de millions de personnes chaque jour dans plus de 200 villes. Nous évoluons vers un monde où le transport sur demande est une alternative viable à la possession d'un véhicule et nous avons besoin de l'aide de gens visionnaires et perspicaces pour y arriver. Notre équipe est reconnue pour l'élaboration de fonctionnalités riches et créatives qui établissent la norme pour l'industrie du covoiturage, du vélopartage et des trottinettes en libre-service. Nous innovons constamment et intégrons des technologies de pointe pour améliorer la vie dans communautés. Notre bureau de Montréal a mis sur pied le premier système automatisé de vélopartage en Amérique, un système qui a depuis été déployé dans bon nombre de villes partout dans le monde (Londres, Montréal, New York et San Francisco, pour n'en nommer que quelques-unes). Ce sont aussi certains des plus importants systèmes de vélopartage au monde! L'équipe « Vélos et trottinettes » de Lyft s'active à développer le futur de la micromobilité et est à la recherche d'un ingénieur logiciel expérimenté et fiable pour se joindre à notre équipe responsable de la plateforme logicielle des stations, afin de nous aider à migrer nos clients sur notre plus récente plateforme et contribuer à l'évolution celle-ci vers une solution qui pourra être utilisée dans différents marchés et être adaptée à divers modèles d'entreprises. Les entrevues et interactions techniques avec les autres bureaux de l'entreprise se feront en anglais, mais l'environnement de travail à Mont

PythonJavaVueSQL
G
📍 Canada· Full-time· Remote
✓ High-confidence listingCompany trend -100%

From $95K/yr

Quick readStrong listing-quality and freshness signals

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Revenue Technology Analyst on GitLab's Revenue Technology team, you'll help support and maintain the tech stack that powers our go-to-market teams. As our Revenue organization continues to grow, you'll help execute the workflows, standards, and ways of working that make it easier for teams to do their best work. You'll partner with Revenue Operations, Pre- and Post-Sales Strategy, Enablement, IT, and beyond to help identify process gaps, support integrations and automations, and translate business needs into technical solutions. You'll also help build and maintain a strong documentation and knowledge

PythonSQLGitRest
O
📍 Canada· Full-time
✓ High-confidence listingCompany trend -100%
Quick readStrong listing-quality and freshness signals

About the Team Critical Harm Operations sits within User Safety & Risk Operations and builds enforcement systems for Frontier Risk and Material Harm that are accurate, fast, defensible, and built to scale. The Cyber vertical turns policy into reviewer standards, calibrated judgment, quality systems, escalation paths, and automation guardrails. About the Role We are looking for a senior cybersecurity practitioner and operations strategist to raise the quality, scalability, and technical rigor of our Cyber Operations. You will combine hands-on cyber judgment with systems-level operating design: resolve the hardest dual-use questions, evolve SOPs, uplift reviewers and vendors, and build practical tools and automations. This is a senior IC role. Success is not primarily cases closed; it is durable improvement in the operating model and the reviewers who run it. This Toronto-based role is currently remote and is expected to transition to an in-office arrangement. In this role, you will: Drive the Cyber Operations operating model across domain priorities, SOPs, escalation paths, quality health, vendor capability, roadmap inputs and help inform trusted access strategies. Serve as the senior cyber expert for complex or high-risk decisions across ChatGPT, API, Codex, agents, and emerging product surfaces. Translate policy ambiguity, quality misses, appeals, and reviewer disagreement into clear decision rules, calibration examples, training, and tooling requirements. Build durable operating systems and quality loops: golden sets, holdouts, double-labeling, adjudication, error taxonomies, reviewer calibration, and automation evaluations. Raise FTE and BPO capability through onboarding, certification, coaching, recurring calibration, and vendor-performance partnership. Use quality, appeals, SLA, backlog, and disagreement signals to diagnose root causes and prioritize high-leverage fixes. Build hands-on solutions—SQL analyses, scripts, dashboards, LLM eval workflows, evidenc

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