Business Head in Canada

About the role As a Customer Success Manager I at 3rdRisk, you're the person who turns a new customer into a confident, successful one. You own onboarding from kickoff to go-live — guiding organizations through implementation and configuration until they're getting real value from the platform — and you stay with them afterwards as their trusted point of contact, running the relationship through regular check-ins and Quarterly Business Reviews. Based out of Diligent's Vancouver office, you'll serve 3rdRisk customers across North America as part of a Customer Success team that's still taking shape: four CSMs split across Vancouver and Amsterdam, working closely as one team across both hubs. That early stage is the opportunity. Alongside the customer work, you'll help build the function itself — turning what works into repeatable playbooks, templates, and processes, and helping align how 3rdRisk operates as it integrates with Diligent. You'll have real ownership from day one and a direct hand in shaping how the team works as it grows. It's a role for someone who genuinely enjoys the customer relationship, likes creating structure where there isn't any yet, and wants to grow their Customer Success career somewhere their work has visible impact. What you'll do Own customer onboarding end to end — from kickoff through configuration to go-live — so every new customer reaches value quickly and confidently. Build and continuously improve the onboarding experience, capturing what works in playbooks, templates, and documentation the whole team can use. Run the ongoing relationship with your customers: proactive check-ins, Quarterly Business Reviews, and the day-to-day partnership that drives adoption, satisfaction, and retention. Be the trusted point of contact your customers rely on, and step in on more complex situations — coordinating with product, support, and engineering to get to a resolution. Help build 3rdRisk's Customer Success function: shaping process, tooling, and

Position Overview We are seeking a transformative Senior Director, Talent Acquisition to lead the overall recruiting function and deliver a high-impact, modern, and scalable hiring experience across the organization. In this role, the successful candidate will partner closely with senior business leaders and HR stakeholders to align hiring priorities, shape workforce plans, and support business growth through innovative, data-driven talent strategies. This leader will oversee end-to-end recruitment strategy and operations, guide team performance, and drive process improvements that strengthen hiring outcomes, scalability, speed, and quality of hire. A key focus of the role will be leading the successful implementation and optimization of Workday Recruiting and related processes, while advancing the use of AI-enabled recruiting tools, automation, talent intelligence, and analytics to improve sourcing effectiveness, decision quality, operational efficiency, and candidate experience. The ideal candidate is an AI-forward talent acquisition leader who brings strong leadership, stakeholder management, strategic thinking, and communication skills, along with deep expertise in recruiting operations, team development, talent analytics, recruiting technology, and enterprise process transformation. They will bring experience leading large-scale systems and process change, including Workday implementation or optimization, as well as a thoughtful approach to the responsible use of AI and technology across the hiring lifecycle. They will also bring a fresh and creative approach to attracting top talent and play a key role in advancing and strengthening our employer brand in the market. Key Responsibilities Lead the global Talent Acquisition function across a broad team or portfolio, with accountability for recruiting strategy, delivery, team capability, technology adoption, and performance against hiring goals. Partner closely with senior business leaders, HR

Director of Engineering, Physical AI Role Overview The Director of Engineering will report to the General Manager of Physical AI, and will be responsible for leading a multi-disciplinary engineering organization. In this senior leadership role, you will own the execution of the Physical AI Data Engine — the platform powering the next generation of Physical AI/Embodied AI. You will collaborate closely with Operations and GTM to guide product direction and help solve the data bottleneck that stands between today's robotics research and real-world deployment. This role requires significant ownership in a fast-paced environment and you will motivate internal teams to set the pace for business growth. Travel will come into play. Key Responsibilities: Set and drive the technical vision across data collection infrastructure, teleoperation systems, ML training pipelines, model evaluation frameworks, annotation tooling, and research Lead a multidisciplinary engineering organization—spanning engineering managers, software engineers, ML engineers, and ML research scientists—while designing the organizational structure, talent strategy, and culture required to scale rapidly without compromising on quality or strategic alignment Maintain exceptional technical and operational excellence by deeply understanding team deliverables, asking incisive questions, identifying slipping standards early, and knowing precisely when to step in Drive cross-functional alignment across Engineering, Operations, and GTM on platform architecture, release processes, and shared priorities Collaborate with researchers and clients to architect and deliver scalable, production-grade data infrastructure tailored for complex robotics workloads Required Qualifications: Bachelor's degree in Engineering, Robotics, Computer Science, or a related technical field 8+ years of engineering experience in fast-paced environments, including 4+ years direct people management demonstrated history of recruiting, mentorin

Scale GP is Scale's enterprise Generative AI platform—APIs and infrastructure for knowledge retrieval, inference, evaluation, and intelligent automation. We power mission-critical workflows for leading enterprises, helping teams turn complex data and models into reliable, production-ready AI systems. We're building a new AI Enablement team to create the next generation of agent-powered tools that ground AI in real operational workflows. Our goal: help internal teams demystify their own workflows, then deploy agentic systems that reason over data, take action, and deliver measurable outcomes. We don't build in a vacuum. You'll use our own platform to solve real business problems internally—then selectively commercialize that same stack for customers. What we run on is what we sell. This is a 0→1 team. We're looking for a sharp, product-minded engineer who thrives in ambiguity, moves fast, and loves building systems from scratch alongside customers and cross-functional partners. You'll work closely with product, forward-deployed engineers, data scientists, and applied AI teams to turn real-world problems into scalable production solutions. If you like shipping fast, owning outcomes, and working across the stack—from polished frontends to distributed backends to LLM integrations—this role is for you. What You’ll Do Own full-stack features and projects end-to-end — from design through production deployment — within a larger product area Sample surfaces - Accounting Agents, Finance Copilots, GTM Agents, Agentic Experimentation Platforms Develop reliable backend services in Typescript/Python, work with distributed systems, data pipelines, and AI/ML infrastructure Integrate LLMs, vector databases, and agentic frameworks to power intelligent workflows Ship quickly through tight experimentation loops while maintaining high quality and reliability Adapt across the stack and learn new tools as needed to solve real problems end-to-end Ideal Experience 3+ years of full-tim

ROLE: MEDIA SPECIALIST TEAM: MEDIA LOCATION: TORONTO - HYBRID ONSITE 2X/WEEK COMPANY OVERVIEW At Salt Media , we're on a mission to earn the world's attention. As the media division of Salt XC, we're building a different kind of agency where media, commerce, creative, data and technology work as a single connected team. Our people combine strategic thinking with AI-powered tools, automation and advanced analytics to help some of North America's most recognized brands solve complex business challenges and drive measurable growth. We move quickly, challenge convention, and believe the best ideas come from curious people who are empowered to experiment. If you're looking to do career-defining work alongside smart, ambitious teammates in an environment that's shaping the future of media, we'd love to meet you. ROLE OVERVIEW The Media Specialist will work across an exciting mix of clients in the CPG, Retail & Banking industries providing day to day support to the wider media team, with a focus on implementation and reporting. You will need to be highly proficient in media implementation, reporting and analysis. This includes a strong understanding of Social Media platforms, Google Analytics and Google Ad Words. You will need to develop strong trust-based relationships with both the client and agency team members. CORE RESPONSIBILITIES Work directly with the Media Supervisor to heavily support implementation, optimization & reporting for all key clients Work directly with the Media Supervisor to assist with overall client planning & day to day client requests Work directly with all media vendors to book, implement and report on campaigns With direction from the Media Supervisor support the preparation, writing and presentation of integrated media plans, proposals and analysis that satisfy client objectives and that go beyond the brief Maintain stewardship and accountability of the media plan,

ROLE: MEDIA ACTIVATION DIRECTOR TEAM: MEDIA LOCATION: TORONTO (HYBRID) COMPANY OVERVIEW At Salt Media , we're on a mission to earn the world's attention. As the media division of Salt XC, we're building a different kind of agency where media, commerce, creative, data and technology work as a single connected team. Our people combine strategic thinking with AI-powered tools, automation and advanced analytics to help some of North America's most recognized brands solve complex business challenges and drive measurable growth. We move quickly, challenge convention, and believe the best ideas come from curious people who are empowered to experiment. If you're looking to do career-defining work alongside smart, ambitious teammates in an environment that's shaping the future of media, we'd love to meet you. ROLE OVERVIEW The Media Activation Director is a data-driven, insights-led media strategist and platform expert with hands-on analytics, reporting, and management experience. The best candidate for this role will be a natural collaborator with strong presentation, organizational, and strategic thinking skills. They have a strong comprehension of the media landscape and a proactive nature combined with a high level of attention to detail. In this role, you'll be on top of current and emerging trends in the world of digital media capabilities and tech offerings. You ideally come with a breadth of experience across clients from different verticals and will be responsible for planning, developing, implementing, and managing the overall media strategy for your clients with your team. In addition, you are responsible for managing, guiding, and training your team. The role will require the right candidate to be highly proficient in media planning, implementation, activation, optimization, reporting, and analysis. This includes understanding online user journey optimizations, a very solid understanding of Google Analytics (tracking and analysis), performance optimiza

ROLE: MEDIA ACCOUNT MANAGER TEAM: MEDIA LOCATION: TORONTO (HYBRID 2X/WEEK) COMPANY OVERVIEW At Salt Media , we're on a mission to earn the world's attention. As the media division of Salt XC, we're building a different kind of agency where media, commerce, creative, data and technology work as a single connected team. Our people combine strategic thinking with AI-powered tools, automation and advanced analytics to help some of North America's most recognized brands solve complex business challenges and drive measurable growth. We move quickly, challenge convention, and believe the best ideas come from curious people who are empowered to experiment. If you're looking to do career-defining work alongside smart, ambitious teammates in an environment that's shaping the future of media, we'd love to meet you. ROLE OVERVIEW As an Account Manager at Salt Media, you’ll take day-to-day ownership of client accounts or campaign workstreams, keeping delivery on track while building trusted relationships with client contacts. You’ll work closely with an Account Supervisor or Director to execute against the account strategy, translating plans into clear, well-managed execution. You’ll manage the moving pieces of a campaign or account — timelines, budgets, vendor coordination, and status reporting — while flagging risks early and keeping internal and client stakeholders informed. You’ll also start to build your own point of view on the account, contributing ideas for organic growth and supporting the planning behind key client moments like QBRs. You’re organized, detail-oriented, and comfortable managing multiple workstreams at once. You communicate clearly, take ownership of your work, and are eager to grow your account management craft — building the judgment and client presence that will carry you toward an Account Supervisor role. CORE RESPONSIBILITIES Project & Operational Management

ROLE: SENIOR MEDIA DIRECTOR TEAM: MEDIA LOCATION: TORONTO (HYBRID 2X/WEEK) COMPANY OVERVIEW At Salt Media , we're on a mission to earn the world's attention. As the media division of Salt XC, we're building a different kind of agency where media, commerce, creative, data and technology work as a single connected team. Our people combine strategic thinking with AI-powered tools, automation and advanced analytics to help some of North America's most recognized brands solve complex business challenges and drive measurable growth. We move quickly, challenge convention, and believe the best ideas come from curious people who are empowered to experiment. If you're looking to do career-defining work alongside smart, ambitious teammates in an environment that's shaping the future of media, we'd love to meet you. ROLE OVERVIEW As a Senior Media Director, you’ll set the strategic direction for how media investment is planned, bought, and optimized across CPG clients in North America. Operating at the intersection of media strategy and team leadership, you’ll ensure every plan is grounded in strong channel logic, sound investment principles, and a clear line to business outcomes. You’ll own cross-channel strategy and plan alignment across your portfolio, setting the optimization roadmap and reporting rhythm that keeps campaigns performing against KPIs. You’ll lead a team of media managers and directors — training them on tools and platforms, mentoring their growth, and ensuring the team’s segmentation and audience strategies stay sharp as channels evolve. You bring a senior media point of view that Account leads and clients rely on, and a team looks up to. You move fluidly between investment strategy and hands-on problem-solving, and you know how to translate performance data into a clear learning agenda for the whole team. CORE RESPONSIBILITIES Media Planning & Buying Lead plan development and investment approach across your portfolio, ensuring every plan is gr

ROLE: Account Director TEAM: Accounts LOCATION: Toronto (Hybrid) COMPANY OVERVIEW Salt is a North American marketing agency that creates connected experiences through creative, digital, and media innovation. Our mission is to help clients, and their brands earn the world’s attention through our core philosophy of Connected Creativity - a cross-disciplinary, collaborative approach to ideation and planning that unlocks the power of different perspectives. This approach enables us to deliver new and effective solutions. Because the best results start with different ideas. ROLE OVERVIEW As an Account Director, you’ll lead a portfolio of integrated campaigns from strategy through execution, acting as the central driver of both client relationships and internal team performance. You’ll serve as the general manager of your business—owning delivery, growth, and team alignment across every touchpoint. You’ll oversee cross-functional teams, guiding the development of programs that are insight-led, creatively sharp, and built to perform. From setting the vision to briefing creative, managing timelines, and owning the budget, you’ll keep the work on track and the client confident in every step. This role is for a strategic thinker and hands-on leader. You know how to turn complexity into clarity and move ideas into action. You’re a strong communicator, a collaborative partner, and a steady force in a fast-moving environment. CORE RESPONSIBILITIES Client Relations • Develop and deepen trusted client relationships, acting as a strategic advisor aligned to business goals and brand objectives. • Lead the development and execution of integrated marketing (IMC) programs, ensuring excellence from concept to delivery. • Maintain a strong understanding of the client’s business, industry landscape, and growth drivers. • Identify and pursue opportunities for organic account growth by proposing incremental programs and value-added services. • Provide strategic brand and business guidance t

ROLE: SENIOR FINANCE MANAGER LOCATION: TORONTO The Role Salt XC is looking for a Senior Finance Manager to lead the day-to-day financial management of The Kitchen, a large-scale embedded agency partnership with a Fortune 500 client. This role will be the primary Finance partner and point of contact for The Kitchen. While Salt’s broader Finance team will continue to execute transaction processing, including payroll, accounts payable, accounts receivable and expense processing, this person will sit at the centre of the operation—ensuring projects are financially controlled, billings happen on time, revenue and costs are appropriately recognized, reporting is accurate, and stakeholders have clear and timely visibility into the financial health of the business. This is an ideal role for someone with strong project accounting and revenue accounting experience who is equally comfortable working with Finance teams, agency operators, producers and senior client stakeholders. Key Responsibilities Project & Financial Management • Own the financial oversight of approximately 100-150 client projects annually • Maintain accurate project financials, including budgets, committed costs, actual costs, billings and project-level profitability • Ensure production costs and employee expenses are accurately captured and allocated to the appropriate projects • Monitor project financial activity from initiation through final reconciliation and close • Identify financial discrepancies, aging items and project risks and proactively drive them to resolution • Maintain strong financial controls while supporting the speed and flexibility required in an agency environment • Identify areas for efficiency and cost reductions Revenue, Billing & PO Management • Own the financial workflow between project teams, both internal and external, to ensure projects are billed accurately and on tim

About the Team Data is at the foundation of DoorDash success. The Data Engineering team builds database solutions for various use cases including reporting, product analytics, marketing optimization and financial reporting. By implementing pipelines, data structures, and data warehouse architectures; this team serves as the foundation for decision-making at DoorDash. About the Role DoorDash is looking for a Softare Engineer II to be a technical powerhouse to help us scale our data infrastructure, automation and tools to meet growing business needs. You're excited about this opportunity because you will… Work with business partners and stakeholders to understand data requirements Work with engineering, product teams and 3rd parties to collect required data Design, develop and implement large scale, high volume, high performance data models and pipelines for Data Lake and Data Warehouse Develop and implement data quality checks, conduct QA and implement monitoring routines Improve the reliability and scalability of our ETL processes Manage a portfolio of data products that deliver high-quality, trustworthy data Help onboard and support other engineers as they join the team We're excited about you because… 3+ years of professional experience working in data engineering, business intelligence, or a similar role You have proficiency in using AI coding tools (e.g., Claude Code, Codex, Cursor) in the full software development lifecycle, including designing, generating code, testing, monitoring and releasing software Proficiency in programming languages such as Python/Java 3+ years of experience in ETL orchestration and workflow management tools like Airflow, Flink, Oozie and Azkaban using AWS/GCP Expert in Database fundamentals, SQL and distributed computing 3+ years of experience with the Distributed data/similar ecosystem (Spark, Hive, Druid, Presto) and streaming technologies such as Kafka/Flink. Experience working with Snowflake, Redshift, PostgreSQL and/or other DBMS

About the Team DoorDash’s GenAI Platform team sits within Machine Learning Platform and builds the shared infrastructure that helps DoorDash, Wolt, and Deliveroo teams safely bring GenAI-powered products, agents, automation, and personalization to production. Our mission is to increase the velocity of business impact from GenAI. A central pillar of that work is our evaluation platform — the unified evals backbone that lets teams measure, trace, and trust the quality of LLM and agent systems across the company, powering trace/score ingestion, LLM-as-judge workflows, agent simulations, and LLM observability for the tens of millions of daily requests flowing through our LLM Gateway. We also own core platform surfaces including the Agent Gateway, open-weights model serving and batch inference, guardrails, and cost attribution. About the Role You will join a small, high-leverage team building production infrastructure for Generative AI at DoorDash, with a primary focus on our evals and LLM observability platform: the systems that let teams evaluate, trace, and continuously improve the quality of LLM and agent products. You’ll work across evaluation frameworks and SDKs, OpenTelemetry-based trace/score ingestion, LLM-as-judge and offline/online eval pipelines, agent simulations, data pipelines, backend services, and observability. This role is ideal for an engineer who enjoys building reliable measurement and quality primitives in a fast-moving technical area where product needs, model capabilities, vendor ecosystems, and evaluation methodologies are evolving quickly. You’re excited about this opportunity because you will… Build the infrastructure that helps DoorDash teams move GenAI ideas from prototype to production, increasing the velocity of business impact from AI across the company. Work on our unified evals platform — evaluation SDKs, OpenTelemetry trace/score ingestion, LLM-as-judge, offline and online eval pipelines, and agent simulations — alongside the LLM Gatew

About the Team DoorDash’s GenAI Platform team sits within Machine Learning Platform and builds the shared infrastructure that helps DoorDash, Wolt, and Deliveroo teams safely bring GenAI-powered products, agents, automation, and personalization to production. Our mission is to increase the velocity of business impact from GenAI. A central pillar of that work is running frontier open-weight LLMs and VLMs (such as GLM, Qwen, Kimi, and DeepSeek) ourselves — real-time GPU serving, high-throughput batch inference, and fine-tuning on autoscaling GPUs — delivering large cost and latency wins (for example, a billion embeddings produced roughly 20× cheaper and visual models served roughly 72% cheaper). We also own core platform surfaces including the LLM Gateway, Agent Gateway, evals infrastructure, guardrails, and cost attribution. About the Role You will join a small, high-leverage team building production infrastructure for Generative AI at DoorDash, leading the design and architecture of our open-weights model platform spanning inference and fine-tuning: real-time GPU serving, high-throughput batch inference, and model fine-tuning. You’ll set technical direction across model serving and inference engines, fine-tuning and training pipelines, GPU autoscaling and utilization, batch pipelines, backend services, and observability, and mentor engineers as you go. This role is ideal for a senior engineer who enjoys owning ambiguous, high-impact systems and pushing the cost/performance frontier of GPU inference and fine-tuning in a fast-moving technical area where product needs, model capabilities, vendor ecosystems, and cost/performance tradeoffs are evolving quickly. You’re excited about this opportunity because you will… Lead the design of infrastructure that helps DoorDash teams move GenAI ideas from prototype to production, increasing the velocity of business impact from AI across the company. Own and evolve our open-weights serving stack — real-time GPU endpoints, high-thr

About the Team AI Research Lab is one of DoorDash’s frontier innovation hubs, focused on building the foundation for an AI-native future across our three core audiences: consumers, merchants, and dashers. As AI capabilities accelerate, the AI Research Lab operates at the center of technical exploration and real-world execution — connecting frontier model research, internal platform investments, operator teams, and strategic external partners. Our mission is to translate cutting-edge AI research into scalable, production-ready systems that drive measurable business impact. We combine deep technical rigor with strong operational execution to ensure that breakthrough capabilities become durable competitive advantages for DoorDash. About the Role As an Associate Manager, Strategy & Operations on our AI Research Lab, you will play a central role in converting frontier AI advancements into shipped products and scalable infrastructure. You will operate across research, product, and operations to move from early discovery and experimentation to deployment and impact. This role sits at the intersection of customer insight, technical innovation, and business execution. You will help define and scale the Lab’s most important bets while building the foundations that enable AI applications to compound over time. You’re Excited About This Opportunity Because You Will … Reimagining core experiences through AI, such as the merchant journey, by partnering directly with in-field merchants, sales, support, product, and engineering teams. You will help unify major initiatives into a coherent, AI-native interaction model. Own revenue-driving AI initiatives, operating as the accountable business owner for high-priority AI bets and ensuring clear linkage between technical progress and financial outcomes. Lead business planning cycles, developing go-to-market strategies for AI-powered products and capabilities, overseeing execution through structured project plans, resource allocation,

About the Team The Analytics team is looking for Data Scientists to guide measurement, strategy, and tactical decision-making using Advanced Analytics approaches, as we expand our platform across the globe. Data Scientists at DoorDash work to uncover insights and turn them into actionable recommendations, helping drive decisions for the entire organisation. Analytics is very integral to all operational areas at DoorDash. About the Role Data Science at DoorDash involves diving deeper into our data to solve crucial business problems, ideate & run experiments to solve for insights gleaned from this deep dive and work with a cross-functional team to drive real-world operational change. This is a rare operational and actionable data-driven experience. We solve many exciting challenges from all three sides of our marketplace including customer acquisition, balancing supply and demand, fraud and support, marketing, marketplace efficiency, and more. If you enjoy finding patterns amidst chaos, are excited to build a market from 0 to 1, and have experience using analytics to affect revenue, growth, operations or beyond, we're looking for someone like you! You're excited about this opportunity because you will… As a senior Individual Contributor, mentor and influence junior Data Scientists in investigating complex issues and uncovering key drivers of our business Influence the Product and Operations roadmap by making actionable recommendations based on data Interface frequently with senior leadership to showcase your team’s work and tackle complex business problems Drive measurement strategy for the area under scope, defining success metrics and implementing best practices around experiment design and statistical analysis Develop a strategic learning roadmap based on data observations, strategic questions, and hypotheses We're excited about you because you have… A degree in Math, Physics, Statistics, Economics, Computer Science, or a similar domain 8+ years of experi