Jobs in Canada

Consumer Experience Lead in Toronto

20 active opportunities · Updated October 2026

Explore current consumer experience lead jobs in Toronto. Filter by work mode, employment type, experience, department, date posted and distance.

L
📍 Toronto, Canada· Full-time
✓ High-confidence listingCompany trend -72.4%

From C$216K/yr

Quick readStrong listing-quality and freshness signals

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. On the Rider team, we are growing our team with people who want to enrich the lives of our community through technology. You'll collaborate with highly cross-functional teams such as Product, Design, Data science, and Analytics, as well as other organizations like Driver, Partners, and Marketplace, to deliver on that promise. As the Senior Engineering Manager for the Rider Loyalty, Partnerships, and Rider Pay (PLP) group, you will lead multiple managers and Staff ICs with end-to-end teams, consisting of iOS, Android, and Server, to make Riders into Members and to build a robust network of partners that our Riders love. It is your responsibility to sweat the details by being customer-obsessed with specific Rider needs and to build innovative product solutions to address them. Responsibilities: Set the technical vision and team strategy for the PLP group and communicate that downwards, with peers, and upwards with ELT Coach and guide an organization of managers and engineers in their people and technical development Collaborate with cross-functional stakeholders to deliver high business impact Work closely with the Lyft recruiting team to hire high-potential candidates from diverse backgrounds Experience: BS/MS or equivalent in Computer Engineering, Computer Science, or a related field, or relevant work experience 3+ years of experience managing engineering teams of 20+ members, including teams across iOS, Android, and Server platforms, as well as experience in managing managers Ability to thrive in a heavily cross-functional environment and drive projects to completion regardless of the organizational structure Passion for building scalable and extensible solutions that enable others and ensure a high-quality product Experience launching and supporting consumer-facing products at scale Strong technica

T-
📍 Toronto, Canada· Full-time
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

About the Role: Join us in shaping the future of streaming. Tubi is a free, ad-supported streaming service with a mission to make entertainment accessible to everyone. We serve millions of viewers with a massive library of movies, TV shows, live channels, and personalized recommendations, all without a subscription. As streaming continues to evolve, Tubi is building the technology, product experiences, and platform capabilities that help people discover and enjoy content effortlessly across every screen. If you’re excited by consumer-scale mobile engineering, high-quality user experiences, and the opportunity to impact how millions of people watch entertainment, we’d love to meet you. This is a hybrid role based out of our Toronto office. You must be willing to travel to our Toronto office two days/week. About the team: The Android team at Tubi builds the app experience that millions of users rely on to discover, browse, and watch content. We care deeply about performance, stability, accessibility, and thoughtful product execution. Our work spans core playback experiences, content discovery, personalization, onboarding, advertising experiences, and the mobile platform foundations that help teams ship quickly and safely. As a Senior Android Engineer, you will design, build, and deliver high-quality product features for Tubi’s Android app. You’ll work closely with Product, Design, Backend Engineering, QA, Data, and other client teams to create intuitive, reliable, and scalable mobile experiences. You’ll also help guide technical direction, improve engineering standards, mentor other engineers, and contribute to the long-term health of our Android codebase. This is a role for someone who enjoys building polished consumer products, solving complex technical problems, and raising the bar for Android engineering. What you’ll do Build elegant, performant, and reliable Android experiences using Kotlin and modern Android development practices Lead the full l

CI/CDAIKotlinGo
SX
📍 Toronto, Canada· Full-time
✓ High-confidence listing

$85K – $95K/yr

Quick readStrong listing-quality and freshness signals

Senior Designer, Portfolio At Kraft Heinz Design, we believe creativity has the power to make ideas unforgettable. We're looking for a Senior Designer to join our Portfolio Team and help shape the visual expression of seasonal campaigns across some of the world's most iconic brands. This role sits at the intersection of brand, retail, and shopper experience. Working alongside the Kitchen, Creative Directors, Art Directors, Copywriters, and Strategists, you'll develop the visual systems that bring big ideas to life—from campaign identities and brand guidelines to immersive in-store experiences. This role reports directly to the Head of Design at Kraft Heinz. This is more than a design execution role. We're looking for a Sr. Designer who thinks strategically, crafts beautifully, and understands how a single creative idea can come to life seamlessly across retail, shopper marketing, and every consumer touchpoint. What You'll Do Lead the design development of seasonal “Portfolio” campaigns across Kraft Heinz brands. Create campaign visual identities, design systems, and comprehensive brand guidelines that enable ideas to scale consistently across retail and marketing channels. Design engaging retail experiences, including point-of-sale materials, merchandising, displays, environmental graphics, packaging extensions, and promotional assets. Partner closely with Creative Directors, Art Directors, Copywriters, Strategists, Brand Teams, and Retail Marketing to transform big creative ideas into exceptional visual experiences. Build flexible design toolkits that can be adapted across multiple retailers, brands, and seasonal campaigns while maintaining creative consistency. Ensure every execution balances world-class creative with retail realities, shopper behavior, production requirements, and speed to market. Champion design craft through exceptional typography, composition, color, and attention to detail. Present design work with confidence, clearly articulating the strateg

AIRustExcelMarketing
L
📍 Toronto, Canada
✓ Quality checkedCompany trend -72.4%

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. The Rider Loyalty team is where riders become members. We build the membership, rewards, and benefits products that give people a reason to choose Lyft on every trip, and we make sure the value a rider has earned shows up at the moment it matters. Loyalty sits inside the Rider Loyalty, Partnerships, and Rider Pay (PLP) group. You will lead a team of engineers across iOS, Android, and Server. You will own the membership and rewards platform end to end and work daily with Product, Design, Data Science, and Partnerships. Responsibilities: Own the Loyalty roadmap from strategy through delivery. Turn goals like member growth and retention into an engineering plan, and manage the dependencies that run through Partnerships and Rider Pay. Build and scale the systems behind membership, rewards earning and redemption, and benefit delivery. Hold a high technical bar through architecture reviews, tech debt management, observability, reliability, and on-call. Grow engineers by matching people to the right opportunities, setting clear expectations, and giving feedback early. Experience: 5+ years building software professionally, including 2+ years directly managing engineers. You have managed a team that shipped both mobile and backend work, and you can still read and review code in at least one of those areas. You have owned a consumer product used by millions of people each month. You use AI tools in your own work and have a clear view of where they help and where they do not. BS/MS in Computer Science, Computer Engineering, or a related field, or equivalent practical experience. Benefits: Extended health and dental coverage options, along with life insurance and disability benefits Mental health benefits Family building benefits Child care and pet benefits Access to a Lyft funded Health Care Savings Accou

Artificial IntelligenceAI
M
📍 Toronto, Canada
✓ High-confidence listingCompany trend +37.5%
Quick readStrong listing-quality and freshness signals

Our Purpose Mastercard powers economies and empowers people in 200&#43; countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Lead Data Scientist Overview: Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. The Cyber and Intelligence Solutions team is responsible for innovation, development and management of our products and services to address evolving risk and security needs for all of Mastercard’s customers across the world including Banks, Merchants, Fintechs and of course consumers. The Lead Data Scientist will be a key contributor in helping Mastercard develop and deliver actionable insights and products to help issuers, acquirers and merchants reduce fraud. What will you do? -You will be a key player in helping Mastercard extract value from existing data sources in order to better understand, detect and prevent fraud. -Use your data science expertise and skills to analyze worldwide fraud data to gain insights regarding fraud. -Apply modeling techniques to identify and understand fraud to protect the MasterCard payment network. -Build and manage new fraud related products and services that will provide value to our customers and increase revenue. All about you: <br

PythonAIRecruitment
C
📍 Toronto, Ontario, Canada· Full-time
✓ Quality checkedCompany trend -91.5%

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Role Overview We are seeking a Platform Experience and Developer PM to own how developers and enterprise technical teams build on, integrate with, and operate Cohere's model platform. This is a high-leverage role sitting at the intersection of three domains: Managed Services and Models as a Service. Own Cohere's managed service offerings as a product. This is broader than model serving alone. It includes the full range of how enterprises consume and operate Cohere's capabilities, from shared multi-tenant model access to dedicated single-tenant deployments, and from synchronous real-time inference to high-volume asynchronous workloads. You will own the product thinking around deployment models, data residency and regional compliance requirements, self-serve provisioning, and the operational controls that give enterprises confidence in running production workloads on Cohere’s infrastructure. API and SDK. Own the roadmap for how developers build on Cohere. This means setting the direction for our APIs and SDKs, thinking carefully about interface design and ergonomics, and ensuring we ship developer primitives that are stable, well-

SX
📍 Toronto, Canada· Full-time
✓ High-confidence listing

From $145K/yr

Quick readStrong listing-quality and freshness signals

ROLE: CREATIVE DIRECTOR, PORTFOLIO TEAM: THE KITCHEN NORTH AMERICA LOCATION: TORONTO / CHICAGO (HYBRID) COMPANY OVERVIEW The Kitchen brings together a range of disciplines and capabilities. It’s a team of creatives, producers, data analysts and social experts working together to deliver remarkable ideas that live in a variety of mediums, from everything from social to TV. This team moves at the speed of culture. It is built to respond to trends and events as they happen, coming up with ideas that transcend social media to capture the spirit of the moment, earn media impressions, and get the country talking. Are you ready to join an award-ambitious team that's making waves in the advertising industry? Our incredible team has been recognized internationally by industry giants like Cannes, One Show and was named Campaign's Global ‘In-House Agency of The Year’, further solidifying our position as a leader in the industry. Join us and be a part of something truly special - a team that's dedicated to creating ground-breaking work and pushing limits. At The Kitchen, we're not just looking for individuals who want to be a part of the advertising industry - we're looking for trailblazers who are ready to lead the way to the next big thing! We want individuals who are passionate about producing award-winning work and have an innate drive to their craft and are eager to generate innovative ideas both within and outside of the brief. ROLE OVERVIEW As the Creative Director, Portfolio you will lead multidisciplinary creative teams across a portfolio of iconic Kraft Heinz brands, partnering with Sr. Creatives, Designers, Accounts and Strategists to develop breakthrough ideas that extend seamlessly across every consumer touchpoint-from national campaign and social content to retail experiences and the moment of purchase. Unlike a traditional Creative Director role, this position requires someone who is equally comfortable developing breakthrough brand platforms as they are tra

GitAIGoRust
M
📍 Toronto, Canada
✓ Quality checkedCompany trend +37.5%

Our Purpose Mastercard powers economies and empowers people in 200&#43; countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Product Management, Rewards - Enterprise Loyalty Overview: Mastercard’s Loyalty team is part of Consumer Acquisition and Engagement (CA & E) and works with leading financial institutions, retailers, airlines, and digital partners to deliver loyalty capabilities that improve customer engagement and create measurable business value. The team’s rewards products help clients modernize rewards, expand consumer choice, increase program value, and deliver more seamless loyalty experiences across channels and markets. The Director, Product Management, Enterprise Loyalty will help shape the global product strategy for Enterprise Loyalty, define how new capabilities come to market, and support commercialization across regions. This role will partner across Product, Marketing, Sales, Delivery, Servicing, regional teams, and external partners to build clear product narratives, strengthen go-to-market execution, and ensure rewards solutions deliver measurable value for clients, consumers, and Mastercard. Role and Responsibilities: • Contribute to the global product strategy and roadmap for Enterprise Loyalty, with a focus on client value, market relevance, and scalable growth. • Translate client needs, market insights, and business priorities into clear product opportunities, roadmap recommend

Recruitment
M
📍 Toronto, Canada
✓ High-confidence listingCompany trend +37.5%
Quick readStrong listing-quality and freshness signals

Our Purpose Mastercard powers economies and empowers people in 200&#43; countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Customer Performance, Brand Overview Mastercard operates the world’s fastest payment processing network, connecting consumers, financial institutions, merchants, governments, and businesses in more than 210 countries and territories. Every day, everywhere, we use our technology and expertise to make payments safe, simple and smart. We know safety and security are the top priorities of our customers, cardholders and partners, so we won’t stand still in developing new and better ways to keep payments safe. Do you have experience managing investigations, risk, compliance, audit, merchant monitoring, or brand protection processes? • Do you have strong knowledge of investigative case management, referral intake, evidence review, customer response evaluation, and assessment support? • Are you a people leader with sound judgment, stakeholder management, and program execution skills? • Are you collaborative, detail-oriented, and able to manage a global investigations function that complements operations, enablement, and governance routines? Mastercard’s Franchise Brand Performance Team advances ecosystem health and profitability by engaging our customers to optimize performance and to enhance the strength of our brand, acceptance network, and data. Role • Ensure investigations are

Recruitment
SX
📍 Toronto, Canada· Full-time
✓ High-confidence listing

From $720K/yr

Quick readStrong listing-quality and freshness signals

ROLE: RETAIL SEARCH BUYER SPECIALIST TEAM: MEDIA LOCATION: TORONTO (HYBRID ONSITE) COMPANY OVERVIEW At Salt Media , we're on a mission to earn the world's attention. As the media division of Salt XC, we're building a different kind of agency where media, commerce, creative, data and technology work as a single connected team. Our people combine strategic thinking with AI-powered tools, automation and advanced analytics to help some of North America's most recognized brands solve complex business challenges and drive measurable growth. We move quickly, challenge convention, and believe the best ideas come from curious people who are empowered to experiment. If you're looking to do career-defining work alongside smart, ambitious teammates in an environment that's shaping the future of media, we'd love to meet you. ROLE OVERVIEW We are seeking an experienced Retail Search Buyer Specialist to manage and optimize paid search campaigns across retail media platforms. The ideal candidate will have hands-on expertise in Walmart Connect, Roundel Media Studio and Amazon Ads sponsored product and sponsored brand advertising, along with deep knowledge of keyword strategy, campaign pacing, and reporting. A Skai Certification is required, demonstrating advanced skills in retail search management and optimization. RESPONSIBILITIES Strategic Planning & Activation Develop retail media and growth plans tied to client goals and category trends. Build media and operational tactics based on those plans, launching campaigns across Walmart, Target, and Amazon. Campaign Execution & Optimization Lead hands-on campaign management: daily budget pacing, keyword bidding, placement adjustments, and bid-strategy refinements. Use consumer behaviour data and top-of-search tactics to refine paid search strategies. Reporting & Insights Delivery Deliver regular performance reporting—monthly, quarterly, and mid-year—highlighting key business trends and category influences.

AIGoExcelMarketing
L
📍 Toronto, Canada· Full-time
✓ High-confidence listingCompany trend -72.4%

From C$108K/yr

Quick readStrong listing-quality and freshness signals

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Data and analytics are at the heart of Lyft's products and decision-making. The Metrics team sits in the Central Market Management organization and owns the business metrics that leaders use to run the marketplace. We define these metrics, build and manage the tools and dashboards that make them reliable and easy to access, and drive consistent, standardized definitions across the organization. We are looking for a Data Scientist to join the Metrics team and help shape Lyft's products and decision-making. You will own a domain within the team's surface area, building and maintaining the data and metrics that leaders and partner teams rely on, with significant executive exposure along the way. We want an intellectually curious person with strong attention to detail, a track record of analytical problem-solving, and skilled communication. You will report to a Data Science Manager. Responsibilities Own one or more domain datasets end-to-end, from source data through to the metrics that consumers rely on Build and maintain the processing logic and pipelines that turn raw inputs into trusted, analysis-ready data Own the business metrics derived from that data, developing the deep understanding of the source needed to build each metric correctly Ensure the data is accurate, consistent, and reliable, with quality checks that catch problems before consumers see them Deliver data and metrics to stakeholders in a usable form, and support them as they integrate it into their decisions Partner with product managers, engineers, and operators to translate the data into decisions and action Communicate findings to stakeholders in a clear and concise manner Experience Degree in a quantitative field such as statistics, economics, applied math, operations research, or engineering (advanced degrees preferred), or relev

PythonSQLAIRust
M
📍 Toronto, Canada
✓ High-confidence listingCompany trend +37.5%
Quick readStrong listing-quality and freshness signals

Our Purpose Mastercard powers economies and empowers people in 200&#43; countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Analyst, Customer Performance, Brand-1 Overview Mastercard operates the world’s fastest payment processing network, connecting consumers, financial institutions, merchants, governments, and businesses in more than 210 countries and territories. Every day, everywhere, we use our technology and expertise to make payments safe, simple and smart. We know safety and security are the top priorities of our customers, cardholders and partners, so we won’t stand still in developing new and better ways to keep payments safe. • Do you have experience conducting investigations, reviewing evidence, and documenting case outcomes? • Do you have knowledge of merchant onboarding, monitoring, customer response review, and potential Mastercard Standards violations? • Are you a high performer with strong analytical, documentation, and project management skills? • Are you collaborative, detail-oriented, and able to support credible investigations in a fast-paced environment? Mastercard’s Franchise Brand Performance Team advances ecosystem health and profitability by engaging our customers to optimize performance and to enhance the strength of our brand, acceptance network, and data. Role • Preserve the integrity of the Mastercard brand by conducting investigative case work under the Business Risk Assess

Project ManagementRecruitment
SX
📍 Toronto, Canada· Full-time
✓ High-confidence listing

From $57K/yr

Quick readStrong listing-quality and freshness signals

Designer, Portfolio At Kraft Heinz Design, we believe creativity has the power to make ideas unforgettable. We're looking for a Senior Designer to join our Portfolio Team and help shape the visual expression of seasonal campaigns across some of the world's most iconic brands. Working alongside the Kitchen, Creative Directors, Senior Designers, Art Directors, Copywriters, and Strategists, you'll help create compelling retail experiences and campaign assets that connect with consumers at the point of purchase. This is an opportunity to grow your craft while contributing to integrated campaigns that span retail, shopper marketing, and beyond. This role reports directly to the Head of Design at Kraft Heinz. If you're passionate about branding, retail Design, and creating beautifully crafted work, we'd love to meet you. What You'll Do Support the development of seasonal campaigns across a portfolio of Kraft Heinz brands. Design retail and shopper marketing assets, including point-of-sale materials, displays, merchandising, signage, promotional materials, and campaign collateral. Assist in developing campaign visual identities, design systems, and brand guidelines under the direction of Senior Designers and Creative Directors. Apply existing brand standards consistently across a wide variety of retail and marketing touchpoints. Collaborate with cross-functional teams to ensure designs are strategically aligned, on brand, and production-ready. Contribute ideas during creative development and help evolve concepts through design exploration. Prepare artwork and files for production while maintaining a high level of accuracy and attention to detail. Stay curious about design trends, retail innovation, and emerging creative tools to continuously develop your craft. What You'll Bring Experience in graphic design, branding, retail design, shopper marketing, or integrated marketing through an agency, in-house team, or equivalent experience. A portfolio demonstrating strong design

GitRestAIMarketing
O
📍 Toronto, Ontario, Canada· Full-time
✓ High-confidence listingCompany trend -63.6%

From C$160K/yr

Quick readStrong listing-quality and freshness signals

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Get to know the team The Developer Platform team at Auth0 (an Okta company) owns the surfaces developers use to build with Auth0 - APIs, SDKs, CLIs, and the tooling that shapes how developers experience identity. Software is increasingly built by developers working alongside AI agents, and that shift raises the bar on every interface we ship: APIs have to be consumable by agents, tools have to be discoverable, and our platform has to hold up when an agent - not just a person, is the one calling it. We're looking for an engineer who already builds with those skills. We move fast, we own problems end-to-end, and we care deeply about the developer experience we put in front of people. The opportunity We're hiring a Staff Software Engineer to build the platform surfaces that developers and AI agents use to configure, extend, and interact with Auth0. You'll work at the intersection of API platform design, developer tooling, and emerging standards like MCP (Model Context Protocol). You'll take on ambiguous, high-leverage problems alongside a group of strong senior and staff engineers, and you'll have real influence over how our platform is built for a world where agents are first-class consumers. What you'll be doing Design and build developer-facing platform surfaces - APIs, MCP tools, CLI integrations, that hold up whether the caller is a developer or an agent Own technical direction for key platform surfaces that make Auth0 consumable by agents Drive cross-cut

Node.jsAWSRestMachine Learning
M
📍 Toronto, Canada
✓ High-confidence listingCompany trend +37.5%
Quick readStrong listing-quality and freshness signals

Our Purpose Mastercard powers economies and empowers people in 200&#43; countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Product Management (Agentic Commerce + Commercialization) Who is Mastercard? Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we are helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart, and accessible. Our technology and innovation, partnerships, and networks combine to deliver a unique set of products and services that help people, businesses, and governments realize their greatest potential. Overview Mastercard’s Cyber and Intelligence organization develops and delivers world-class security products and services for customers across the globe. C&I was established to safeguard all aspects of safety and security in payments with new products, services and standards. Fraud and chargebacks disrupt the entire payments ecosystem, driving both card issuers and merchants to focus on resolving disputes instead of increasing card acceptance and revenue. Ethoca Consumer Clarity (“Clarity”) changes the dialogue creating a rich environment for issuers and merchants to engage cardholders post transaction reducing frustration and driving repeat spend. The Manager, Product Management, Consumer Clarity P

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