Customer Experience Associate in Canada

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The Money Movement team builds and scales the systems that power how customers move money into, out of, and within Robinhood. This includes payment rails, integrations with financial data providers, and partnerships with payment processors that ensure reliability, speed, and security. The team works closely with engineering, compliance, and external partners to deliver seamless fund movement experiences that customers trust every day! As a Senior Product Manager, you will set the strategic vision and deliver products that scale how money flows across Robinhood’s global ecosystem. You will lead zero-to-one product launches, own complex integrations with fintech partners, and evolve our payment infrastructure to move money faster & reliably for our users. You will partner with engineering, legal, and operations to ensure systems are robust, compliant, and easy for customers to use. This role is based in our Menlo Park, CA office with in-person attendance expected at least 3 days per week. At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and des

About Us Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day. We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X , and discover the projects we’re solving on our Blog . Be sure to explore our Interviewing Guide to learn how to ace our interview process. About the Team The Twitch UX Monetization team is responsible for helping streamers monetize on Twitch through viewer engagement across our product experiences. A Senior UX Designer on the Monetization Team is expected to lead design work at the program level, work with senior XFN partners, represent work to executive leadership, guide and mentor junior designers and will report directly to the Monetization Director of Design. About the Role Designers at Twitch are involved in development from project conception all the way through execution and iteration. You will have the opportunity to do hands-on research and collaborate closely with engineers. If you are a champion for designing for humans and create playful and caring software for your customers, you will flourish on this team. You Will: Collaborate with a cross functional development team of product managers, engineers, and designers Learn from streamers and viewers about the ways they use our services and their desires to accomplish more Think creatively about how to solve problems that will sustain streamers’ communities Give back to the design community at Twitch by using and improving existing patterns and approaches Combine qualitative and quantitative information to develop hypotheses about customer motivations and use that to improve

About Us Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day. We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X , and discover the projects we’re solving on our Blog . Be sure to explore our Interviewing Guide to learn how to ace our interview process. About the Team The Twitch UX Monetization team is responsible for helping streamers monetize on Twitch through viewer engagement across our product experiences. A Senior UX Designer on the Monetization Team is expected to lead design work at the program level, work with senior XFN partners, represent work to executive leadership, guide and mentor junior designers and will report directly to the Monetization Director of Design. About the Role Designers at Twitch are involved in development from project conception all the way through execution and iteration. You will have the opportunity to do hands-on research and collaborate closely with engineers. If you are a champion for designing for humans and create playful and caring software for your customers, you will flourish on this team. You Will: Collaborate with a cross functional development team of product managers, engineers, and designers Learn from streamers and viewers about the ways they use our services and their desires to accomplish more Think creatively about how to solve problems that will sustain streamers’ communities Give back to the design community at Twitch by using and improving existing patterns and approaches Combine qualitative and quantitative information to develop hypotheses about customer motivations and use that to improve

Who We Are HP IQ is HP’s new AI innovation lab. Combining startup agility with HP’s global scale, we’re building intelligent technologies that redefine how the world works, creates, and collaborates. We’re assembling a diverse, world-class team—engineers, designers, researchers, and product minds—focused on creating an intelligent ecosystem across HP’s portfolio. Together, we’re developing intuitive, adaptive solutions that spark creativity, boost productivity, and make collaboration seamless. We create breakthrough solutions that make complex tasks feel effortless, teamwork more natural, and ideas more impactful—always with a human-centric mindset. By embedding AI advancements into every HP product and service, we’re expanding what’s possible for individuals, organisations, and the future of work. Join us as we reinvent work, so people everywhere can do their best work. About the Role We are seeking an experienced IT Engineer to own and enhance the technology experience within HP IQ. This role combines traditional IT operations, SaaS administration, endpoint management, and infrastructure support with a strong focus on automation, scalability, and employee experience. The ideal candidate is a hands-on problem solver who thrives in fast-paced startup environments, takes ownership of systems and processes, and proactively identifies opportunities to improve tooling, security, and operational efficiency. You will serve as a technical escalation point for the IT Support team while helping shape the future of our internal technology stack. What you might do Manage and administer core business platforms including Google Workspace, Microsoft 365, Okta, Slack, and other SaaS applications. Ensure employees have a seamless and productive technology experience across all systems and devices. Evaluate, implement, and optimize tools and workflows that improve employee productivity and reduce operational friction. Develop and maintain IT documentation, standards, processes, and

JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Building Engineer – JLL What this job involves: As a Building Engineer at JLL, you will help ensure the safe, efficient, and reliable operation of critical building systems across the facility. This role is responsible for operating, maintaining, troubleshooting, and repairing a variety of systems including HVAC, electrical, plumbing, and fire life safety equipment. The ideal candidate brings strong technical expertise in at least one core trade area while demonstrating the flexibility to support multiple building systems. You will play an important role in delivering exceptional client service, maintaining compliance with safety standards, supporting energy-efficient operations, and contributing to an overall positive occupant experience. What your day-to-day will look like: Operate, maintain, troubleshoot, and repair building systems including HVAC, electrical, plumbing, and fire life safety equipment. Complete preventive maintenance tasks and respond to service requests in a professional and timely manner with minimal disruption to building occupants. Monitor building systems performance, record operational readings, and make necessary adjustments to maintain optimal equipment efficiency. Maintain accurate CMMS records for maintenance activities, equipment updates, and system performa

JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. JLL - Senior Engineering Operations Manager (M2) Transform at JLL as a Senior Engineering Operations Manager on a prominent Fortune 500 technology client account! You will lead the hard services delivery at our clients global corporate headquarters. Location: San Jose, CA 95134 Work Schedule: Onsite, M-F ~8:00 AM - 5:00 PM + on call expectation for emergencies Travel Requirements: splitting time between other buildings within a large corporate campus Reports to: Regional Facilities Manager - West Region Estimated base salary range: $175,000 - $200,500 + annual salary bonus What this job involves: The Senior Operations Manager – Engineering Operations is responsible for leading the Engineering Operations program across the clients HQ, including maintenance and repair operations, asset reliability, workforce performance, operational risk, financial management, and technical service delivery. This role provides senior leadership across a large, complex campus environment and works closely with client stakeholders, JLL teams, engineering personnel, vendors, and service partners to ensure reliable facility performance, high-quality maintenance services, protection of critical environments, and strong client satisfaction. What your day-to-day will look like: Pro

JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Operating Engineer – JLL What this job involves: As an Operating Engineer at JLL, you will play a critical role in ensuring the seamless operation of building systems and maintaining exceptional tenant comfort and safety. Working under the direction of the Lead Engineer, you will be responsible for completing essential maintenance tasks, responding to tenant service requests, monitoring equipment performance, and maintaining HVAC systems across critical and commercial facilities. This position is central to JLL's commitment to delivering world-class property management services and creating environments where our clients and their tenants thrive. What your day-to-day will look like: Respond promptly to tenant service requests including temperature complaints, lighting repairs, breaker resets, furniture moving, and general maintenance needs while ensuring minimal disruption and immediate cleanup of work areas Perform preventive maintenance tasks on HVAC equipment, mechanical systems, and building infrastructure, completing task sheets and reporting any equipment problems or supply shortages to the Lead Engineer Monitor and record equipment readings, settings, and operational changes in logbooks, including HVAC start-up verification, fire pump checks, temperature readings, and static pressure measure

JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. What this job involves: The Event Technician provides critical operational support to the Site, Assistant Facility, and Event Coordinators ensuring the seamless execution of event services, vendor oversight, and equipment management. This proactive role is essential in delivering exceptional customer service, maintaining clean and organized event spaces, and assisting with broader facility maintenance and occupancy services. At JLL, we believe the most effective teams are built when everyone is empowered to thrive, and in this role, you will collaborate across diverse service areas to create inspiring, high-impact workplace experiences for our clients. Your day-to-day tasks will include: Conduct daily walkthroughs of event, office, and storage spaces to ensure they are clean, organized, and fully prepared for use. Execute physical setups and teardowns for meetings and events, including the configuration of furniture, decor, and equipment.

JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Maintenance Technician – JLL What your day-to-day will look like: Performance of ongoing preventive and repair response work orders on facility mechanical, electrical, plumbing and other installed systems, equipment, and other components. Perform assigned facility inspections and due diligence efforts, reporting on as found conditions impacting satisfactory client occupancy and operations. Assist the operations team in the maintenance and repair of building and equipment and/or as directed Replace lighting and ballasts Clean HVAC coils, change filters and belts. Complete Hazard Assessments as necessary Comply with all safety procedures, maintaining good housekeeping and safety of work areas. Recognize danger and safety hazards and propose methods to eliminate them. Maintain compliance to State, County, or City Ordinances, Codes, or Laws. Must complete all required safety trainings as scheduled Complies with all policies for the safe storage, usage and disposal of hazardous materials. Update work order status in real time using our CMMS system Escalating problems or issues to Customer and Manager in a timely manner Attend work and safety meetings as required Any and all other duties and tasks assigned. <

JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. GMP Cleaner - JLL What this job involves: This position requires strict adherence to current Good Manufacturing Practices (cGMPs), established cleaning policies and procedures, to maintain compliance with quality standards and FDA regulations. The incumbent plays a critical role in assuring sanitary conditions of the controlled areas are maintained, to allow for the manufacturing of biopharmaceuticals. Standard Operating Procedures (SOPs) must be followed and strictly enforced to ensure acceptable environmental monitoring results of the cleaned GMP environment are maintained. Appropriate room and equipment sanitization records are neat and accurate, and that professional behavior is always displayed within the controlled areas. What your day-to-day will look like: Perform sanitization and cleaning per governing SOPs in GMP spaces Sanitization activities will be performed with ceiling mops, wall mops, floor mops, and wipers Responsible for verifying that the proper sanitization disinfectant rotation is followed, and that the proper sanitization disinfectant is used for each cleaning assignment Strictly follow Standard Operating Procedures Responsible for completing required GMP documentation to ensure records are properly and accurately maintained Responsib

JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. The Relocation Project Management (RPM) Coordinator will assist the Space Planning Delivery team with the planning and implementation of relocations, logistic moves, furniture reconfigurations and IT systems. This role is highly interactive with the client onsite. A strong customer service focus and desire to provide direct assistance to the client is required. What is your day to day? Provides operational and procedural support to ensure projects are executed in accordance with established departmental, building, and client means, methods, and procedures Serves as client single-point-of-contact for day-to-day moves, adds, and changes, and project execution related to move management Provide superior customer service and customer support for day to day activities and questions as well as project support for large moves Supports the maintenance of a central database in Tririga/Floorscope Help obtains quotes and generates RFQs required for completion of MAC and simple projects Receives and manage all project requests for user moves and oversees scheduling, execution and vendor management Coordinate and schedule walkthroughs with facilities management, vendors and all parties involved in relocations, etc Ensure all project/account activities and processes are performed in a manner consiste

JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Shape the Future of Workplace Experience at JLL - At JLL, we're transforming real estate for a better world. As our Workplace Services Coordinator &#43; Mailroom Services Hybrid, you'll become the heartbeat of our client's workplace—creating exceptional environments where people thrive. Joining this team means you will drive our JLL behaviors and values of Teamwork, Ethics and Excellence with collaboration across service lines and locations. What this job involves - The Workplace Services Coordinator &#43; Mailroom Services Hybrid serves as the friendly face of our facilities team, ensuring work spaces remain pristine, functional and welcoming. With a focus on operational rigor , you'll maintain a visible presence on campus, delivering services with speed and responsiveness while building strong relationships through effective integration with everyone you encounter. As our frontline problem-solver, you'll embody pro-activity by addressing customer concerns and facility issues before they escalate. Acting as our vigilant presence throughout campus, you'll help the team respond faster, close work orders more efficiently, and demonstrate accountability by meeting all Service Level Agreement (SLA) commitments.</

Sigma is growing rapidly, and our Technical Support Engineering team is scaling alongside it to meet the needs of an expanding global user base. As a Technical Support Engineer at Sigma, you will be part of an award-winning team recognized with the 2024 Stevie Gold Award for Customer Service, helping customers solve technical, business, and data challenges using the Sigma platform. You'll work closely with Product, Engineering, and Go-to-Market teams to diagnose complex issues, drive solutions, and contribute to the continuous improvement of our product and support operations. Minimum Education Requirement This position requires a U.S. Bachelor's degree (or foreign equivalent) in Computer Science, Software Engineering, Information Systems, Data Science, or a closely related technical field. This requirement is a minimum and cannot be substituted by work experience alone. What You Will Be Doing You will work with Sigma's customers and the pre-sales team to assist with the diagnosis and resolution of complex technical issues. Working closely with the development team, you will develop best practices and tools for diagnosing issues and optimizing the service for performance. Collaborate with cross-functional groups — backend, frontend, DevOps, design, product, and the go-to-market teams to create a first-class experience for users of our product. Participate in quarterly projects and perform periodic on-call duties to improve automation and processes. Qualifications We Are Looking For 2+ years of experience in a customer-facing technical role (Technical Support, Solutions Engineering, or Software Engineering) at a cloud or SaaS provider. SQL proficiency — strong grasp of JOINs, Partitions, Window Functions, Aggregations, CTEs, and sub-queries. SQL query performance troubleshooting and query plan analysis. Proficient in data modeling concepts. Ability to chart data into logical visualizations. A proven track record of building trust with customers and brin

About Clutch: We’re on a mission to reinvent the way people buy, sell, and own cars. Are you game? Clutch is Canada’s largest online used car retailer, delivering a seamless, hassle-free car-buying experience to drivers everywhere. Customers can browse hundreds of cars from the comfort of their home, get the right one delivered to their door, and enjoy peace of mind with our 10-Day Money-Back Guarantee… and that’s just the beginning. Named five years in a row to the Globe & Mail’s list of the Top Growing Companies in Canada and also awarded spots on Deloitte’s Technology Fast 50™ and Fast 500™ lists, we’re looking to add curious, hard-working, and driven individuals to our growing team. Headquartered in Toronto, Clutch was founded in 2017 and currently services Ontario, New Brunswick, Nova Scotia, British Columbia, Prince Edward Island and is now launching in Alberta. Clutch is backed by a number of world-class investors, including D1 Capital, Canaan, Real Ventures, BrandProject, and Upper90. To learn more, visit clutch.ca . About the role: We’re on a mission to build a world-class team that drives innovation, growth and excellence. As we scale rapidly, we’re looking for a Retail Vehicle Advisor (Field Specialist) to be the face of Clutch at our new Calgary location. As a member of our Calgary launch team, you’ll have the opportunity to help build a new market from the ground up, shape how we operate and grow alongside the business. Since our entire car-selling process is online, you’ll often be the first Clutch employee our customers meet when they sell their vehicle. You’ll have the freedom to go above and beyond to make sure every customer has a great, unique experience in this dynamic customer service and transportation role. What you’ll do: Delivering a uniquely special experience to each and every one of our customers. Work between our retail location and off-site appointments, meeting customers throughout the Calgary area to inspect and pick u

About Clutch: We’re on a mission to reinvent the way people buy, sell, and own cars. Are you game? Clutch is Canada’s largest online used car retailer, delivering a seamless, hassle-free car-buying experience to drivers everywhere. Customers can browse hundreds of cars from the comfort of their home, get the right one delivered to their door, and enjoy peace of mind with our 10-Day Money-Back Guarantee… and that’s just the beginning. Named five years in a row to the Globe & Mail’s list of the Top Growing Companies in Canada and also awarded spots on Deloitte’s Technology Fast 50™ and Fast 500™ lists, we’re looking to add curious, hard-working, and driven individuals to our growing team. Headquartered in Toronto, Clutch was founded in 2017 and currently services Ontario, New Brunswick, Nova Scotia, British Columbia, and Prince Edward Island. Clutch is backed by a number of world-class investors, including D1 Capital, Canaan, Real Ventures, BrandProject, and Upper90. To learn more, visit clutch.ca . About the role: We are on a mission to build a world-class team that drives innovation, growth, and excellence. As we scale rapidly, we are looking for a Retail Advisor to be the face of our company at our first retail location in Bayshore Mall, Ottawa ! Since our entire car-buying process is online, you’ll be the first Clutch employee our customers meet when they pick up or sell their vehicle. You'll have the freedom to go above and beyond to make sure every customer has a great, unique experience in this dynamic customer and transportation role. What you’ll do: Delivering a uniquely special experience to each and every one of our customers. A major part of this job is having exceptional customer service skills, where you’ll be the face of the company in addressing customer needs,resolving issues, and ensuring satisfaction at every touchpoint throughout their appointment Need a sharp eye for detail as you inspect vehicles, carefully assessing