Customer Success Africa And East Arabia Director in Canada

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The Security Operations (SecOps) team protects Robinhood and its customers by detecting, investigating, and responding to security threats across our production systems, endpoints, and cloud environments. We combine detection engineering, incident response, and threat intelligence to identify emerging risks, strengthen our defenses, and reduce the impact of attacks before they reach our customers. As we continue to evolve our security platform, we're embracing AI and automation to help our teams move faster, uncover threats more effectively, and scale our defenses against increasingly sophisticated adversaries. As the Manager of Response, Automation, Intelligence and Detection Engineering (RAID) within SecOps, you will lead teams across North America, shaping the strategy, execution, and long term evolution of our defensive security capabilities. You'll be responsible for building high performing teams, maturing our detection and incident response programs, and ensuring we stay ahead of an increasingly sophisticated threat landscape. Working closely with Security, Engineering, Infrastructure, and Trust & Safety, you'll translate emerging threats into scalable defenses wh

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Data is at the heart of Lyft’s products and decision-making. You will leverage data and rigorous, analytical thinking to shape our products and make business decisions. This will involve performing rigorous product deep dives, identifying opportunities for product enhancements, and measuring the impact of new features. The Global Growth organization is chartering the future for Lyft’s growth, focused on expanding Lyft beyond North American rideshare’s core products. This includes our premium Luxury modes and Livery drivers, building a unified Lyft presence internationally, and enabling Autonomous Vehicles (AVs) domestically and abroad. These teams are at the center of innovation and the future of Lyft’s growth, and this role would be directly shaping the strategic roadmap for these crucial areas. As a Senior Analyst, you will collaborate with our world class team of engineers, product managers, and designers to build the roadmap for business and product expansion to meet the needs of our international customers. The ideal candidate is a thought leader in this space, working across multiple functions and geographies. This role blends strong business acumen, marketplace dynamics, and strategic understanding of regulatory landscapes to craft a vision for Lyft around the globe. This role will help define Lyft’s strategy for where and how Lyft expands its footprint around the world, sizes the opportunity, scopes the unique products required, and is a liaison to our central marketplace teams. In this role, you will help us tackle problems such as: How will global expansion impact our current North American rideshare users? How does the competitive landscape in future geographies impact our growth strategy? What product developments do we need to develop to successfully expand and gain market share? H

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft connects people to transportation to change the way we live and get around our communities. Lyft Urban Solutions (LUS) is North America’s leader in micromobility. We own, operate, or provide hardware and software solutions for bikeshare and scootershare programs in 57+ global markets including Montreal, London, New York City, Mexico City and others. Our rapidly growing active fleet includes state-of-the-art charging stations, electric bikes, and scooters, and services hundreds of millions of rides per year. The Hardware Product and Industrial Design Team at LUS is responsible for conceiving, guiding development of, launching, and sustaining world-class products used by riders, cities, and operators over the world. We represent LUS in micromobility forums, engage directly with customers, and guide research and development. We aim to ensure all products we develop are delightful for riders, globally competitive, elegant, and future-facing. We are looking for an exceptional Senior Product Manager, Hardware to manage our existing stations portfolio as well as develop our next generation of stations products. Our stations are now as iconic in cityscapes as London Routemaster buses of old. You will have end-to-end ownership of new station product development, leading a cross-functional team through all phases of hardware development to launch, and will be responsible for a fleet of over 300,000 charging and non-charging station assets already on the ground. You will engage directly with LUS leadership, engineering, data science, operations, and design to achieve the company’s vision for reinventing transportation. You will work closely with our Vehicles Product Manager, Industrial Design team, and counterparts in software product management to ensure ou

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Our Infrastructure team is passionate about building software to solve problems at massive scale. We do this often, and when we believe our solution is worth sharing with the community, such as Envoy Proxy , we open source our ideas for the benefit of others. As an Observability team member, you are responsible for the operation and maintenance of our logging and metrics infrastructure. You ensure all teams at Lyft are aware of the operational health of their products by monitoring system availability and take a holistic view of our platform performance. You build software and platforms to automate infrastructure platform operations and management. By measuring and monitoring our operations you find opportunities to improve our systems in order to push our platform forward. You provide our partners with the support they need to help them build robust large scale distributed systems. We count on the reliability of our infrastructure to empower Lyft teams to provide our customers rich experiences that are highly available with rock solid performance to ensure our transportation platform continues to connect people and places. As we grow our team, we are seeking experienced Infrastructure Engineer to ensure that as our Infrastructure continues to scale, our platform continues to provide an essential and dependable service that transports millions of people every day. Specifically we are searching for someone who brings fresh perspectives, enjoys collaborating with cross-functional teams in order to continually improve our products and services for our customers. Responsibilities: Maintain, improve, and develop tooling and systems that enhance the reliability, scalability, and efficiency of our platform. Assist engineering teams in defining service-level objectives (SLOs) and provide the necessary toolin

About Us Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day. We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X , and discover the projects we’re solving on our Blog . Be sure to explore our Interviewing Guide to learn how to ace our interview process. About the Role Creators are the backbone of Twitch, and they rely on their ability to earn a living doing what they love. As an Engineering Leader focused on growing creators' revenue, you will lead people to build products, features and experiences that enable such a living. You will be empowered to work across the stack and across functions. You will take high ownership of your services - architecting, building and operating them. You will partner with other engineering leaders, product managers, designers, data specialists and program managers to deliver solutions. Our teams own features like Subscriptions, Gifting, Turbo, Bits and Hype Train. This role can be based in San Francisco, CA or Seattle, WA. You Will: Lead a team of engineers to design, build and operate full stack applications. Establish a clear vision for your team and generate urgency to deliver for our customers. Have a laser focus on delivering results - even if that means disrupting process or protocol. Articulate behaviors that can grow careers. Your people development radar is always on. Quickly dissect the nuances of trade-offs, making conscious choices and overcoming challenges. Constructively parse, ingest, challenge and reframe proposals / plans for the better. Adjust

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Data Foundations team drives Data Engineering and Data Apps and Tooling work across Stripe, enabling Stripes to leverage data to make informed decisions and build user-centric products. We provide tools and infrastructure to move, store, process, and analyze data, both at rest and in motion. We are looking for talented data-minded software engineers to help us manage business-critical data leveraged across the entire organization. If you are passionate about data, excited about designing data pipelines and data-driven user experiences, and motivated by having an outsized impact on the business, we want to hear from you. Team Matching: exact team matching for one of the subteams will begin during final stages. Please note we may also consider you for different orgs based on your experience, location, etc. More information on our team matching process can be found here . What you'll do Every record in our data warehouse is vitally important for the businesses that use Stripe, so we're looking for people with a strong background in software engineering and data to help us scale while maintaining correct and complete data. You'll work with a variety of internal teams across Product, Data Science, and GTM to help them solve their data needs. Your work will provide visibility into how these stakeholders and the Data Foundations organization are performing and how we can deliver a better experience to Stripe's customers. Responsibilities Design

Engineering Manager, AI Conversation Platform Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The newly formed Conversation Platform team aims to build a conversation platform for all merchants who use Stripe. We are doing so by (a) automating the easy tasks, and (b) assisting our users in the difficult tasks. Some examples include customizing the Stripe landing page to suggest bespoke integrations, allowing users to command the Stripe API in natural language, and resolving user issues automatically. We are developing RAG based systems on the latest LLMs as well as fine-tuning our own models. We’re an end-to-end team going from ideas to models to shipping in production. What you’ll do Responsibilities Driving an ambitious vision for AI/ML that benefits our users Setting the technical & process direction for the team based on business goals Brainstorm and coordinate product integrations with partner teams Proposing new ideas and building prototypes Be an integral part of a larger ML community internally & externally Hire & develop a world-class team to deliver high-quality ML systems. Coach engineers to help them grow in their careers and maintain a high bar Who you are We are looking for ML Engineering Managers who are passionate about using ML to improve products and delight customers. You have experience leading teams that develop streaming feature pipelines, build ML models, and deploy them to production, even if it involves making substantial changes to backend code. You a

Engineering Manager, AI Conversation Platform Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The newly formed Conversation Platform team aims to build a conversation platform for all merchants who use Stripe. We are doing so by (a) automating the easy tasks, and (b) assisting our users in the difficult tasks. Some examples include customizing the Stripe landing page to suggest bespoke integrations, allowing users to command the Stripe API in natural language, and resolving user issues automatically. We are developing RAG based systems on the latest LLMs as well as fine-tuning our own models. We’re an end-to-end team going from ideas to models to shipping in production. What you’ll do Responsibilities Driving an ambitious vision for AI/ML that benefits our users Setting the technical & process direction for the team based on business goals Brainstorm and coordinate product integrations with partner teams Proposing new ideas and building prototypes Be an integral part of a larger ML community internally & externally Hire & develop a world-class team to deliver high-quality ML systems. Coach engineers to help them grow in their careers and maintain a high bar Who you are We are looking for ML Engineering Managers who are passionate about using ML to improve products and delight customers. You have experience leading teams that develop streaming feature pipelines, build ML models, and deploy them to production, even if it involves making substantial changes to backend code. You a

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Support our team culture by working in the office 4 days a week (Monday - Thursday). This means you’ll have to live within commuting distance of the office you’ll be working in. Snowflake is seeking motivated people with a passion for technology and the drive to build an incredible career in SaaS sales. The Sales Development team plays a critical role in the growth of our organization. Our team works in collaboration with sales and marketing nurturing leads and setting qualified discovery calls that ultimately lead to new business and new revenue. IN THIS ROLE YOU GET TO: Build revenue pipeline by setting introductory meetings with target influencers and key decision makers Research and build new and existing accounts through rigorous outbound calling efforts and by creating/executing strategic email and social campaigns Perform analysis of inbound and outbound prospects’ business and engage with these prospects by phone and/or email Apply effective communication skills, collaborating directly with customers, sales and cross functional teams Work in a fast-pace environment, take the initiative to get stuff done, try new things and amplify your successes by sharing your findings with your team ON DAY ONE WE WILL EXPECT YOU TO HAVE: A passion for technology and software sales

About Glean: Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industry’s most advanced enterprise search has evolved into a full-scale Work AI ecosystem, powering intelligent Search, an AI Assistant, and scalable AI agents on one secure, open platform. With over 100 enterprise SaaS connectors, flexible LLM choice, and robust APIs, Glean gives organizations the infrastructure to govern, scale, and customize AI across their entire business - without vendor lock-in or costly implementation cycles. At its core, Glean is redefining how enterprises find, use, and act on knowledge. Its Enterprise Graph and Personal Knowledge Graph map the relationships between people, content, and activity, delivering deeply personalized, context-aware responses for every employee. This foundation powers Glean’s agentic capabilities - AI agents that automate real work across teams by accessing the industry’s broadest range of data: enterprise and world, structured and unstructured, historical and real-time. The result: measurable business impact through faster onboarding, hours of productivity gained each week, and smarter, safer decisions at every level. Recognized by Fast Company as one of the World’s Most Innovative Companies (Top 10, 2025), by CNBC’s Disruptor 50, Bloomberg’s AI Startups to Watch (2026), Forbes AI 50, and Gartner’s Tech Innovators in Agentic AI, Glean continues to accelerate its global impact. With customers across 50+ industries and 1,000+ employees in more than 25 countries, we’re helping the world’s largest organizations make every employee AI-fluent, and turning the superintelligent enterprise from concept into reality. If you’re excited to shape how the world works, you’ll help build systems used daily across Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub, and many more - deeply embedded where people get things done. You’ll ship agentic capabilities on an open, extensible stack, with the craf

About the Team The Storage organization builds and operates the online stateful systems and abstractions that DoorDash Engineering depends on: reliable, efficient, secure, and easy to use. Within Storage, the Distributed Caching team owns every caching offering at DoorDash end to end, including ElastiCache (Redis/Valkey), Boulder (our KVRocks-based key-value store for high-QPS feature serving), Entity Cache (read Bill Shen’s engineering blog post, “ High-Performance Proxy Cache for DoorDash Services ”), and the Distributed Lock Service, plus the smart clients (asgard-redis, valkey-go) that sit in front of them. These systems back critical product surfaces across DoorDash, Wolt, and Deliveroo: the team runs roughly 400 ElastiCache clusters serving hundreds of millions of GET requests per second in aggregate, and Boulder, our offline-to-online feature store, serves billions of feature lookups per second at peak. About the Role The team owns provisioning of clusters and the smart clients that sit in front of them, baking in sensible defaults so that other engineering teams get a turnkey caching solution instead of having to run their own. You'll help drive Boulder's evolution to scale further, improve cost efficiency, enhance performance, and support real-time updates; re-platform the Distributed Lock Service onto a strongly consistent backend; and build the self-serve tooling and recommendation engine that let customers describe a workload (QPS, TTL, payload size, latency profile) and get the right backend without talking to a human. You'll go deep on cache invalidation, replication, sharding, compaction, and failover, while shipping the guardrails, automation, and observability that keep this scale operable by a small team. You must be located in San Francisco, Seattle, or the New York Metro Area for this hybrid position. You will report to the Engineering Manager on the Distributed Caching team within the Storage organization. You’re excited about this opportunity b