Global Intelligence Analyst in San Francisco

About Us Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day. We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X , and discover the projects we’re solving on our Blog . Be sure to explore our Interviewing Guide to learn how to ace our interview process. About the Role The Twitch legal team is looking for an experienced person for the role of Contracts Manager. You will provide support for commercial and IP agreements, content partnerships, Twitch esports productions, and various marketing activations. This role is an excellent opportunity to join Twitch’s close-knit legal team, build relationships with counterparts at Amazon legal, and have fun tackling the complex issues of our user community. You can work from San Francisco, CA; Los Angeles, CA or Seattle, WA. You Will: Draft and negotiate agreements for software, SAAS, advertising, production, talent, content, marketing and other commercial transactions. Counsel our teams on many legal and business issues, including rights and clearances. Coordinate with diverse partners, including esports, procurement, business development, partnerships, marketing, sales, and finance. Collaborate with legal team members to improve processes and ensure business demands are satisfied. You Have: Bachelor's Degree or equivalent; 3+ years of experience navigating commercial transactions, preferably in the digital space Experience drafting and closing commercial agreements and improving contracting processes. Ability to work independently while also contributing successfully to cross-functional teams. S

About the Team The Customer Experience team serves as a foundational operations pillar at DoorDash, dedicated to resolving friction within the last mile. We architect and oversee an expansive global network of support centers — spanning both teammate-assisted and AI-driven support — obsessing over the user journey to ensure every interaction is seamless and reliable. As the analytics team, our mission is to make every support interaction measurably better: we define what a great resolution looks like, quantify where we fall short, and turn that into a roadmap for product, operations, and AI/ML partners. We are looking for a Manager to lead and grow the analytics team behind our core support experience. About the Role As a Manager on the Customer Experience Analytics team, you'll set the analytical vision for how DoorDash measures and improves customer resolutions across our global network of support teammates and their interactions with our customers. You'll lead and grow a team of data scientists working at the intersection of customer experience quality and operational cost — uncovering opportunities to drive perfect interactions and informing improvements to teammate tooling that leverages AI-driven resolutions. You'll establish a clear measurement framework for resolution quality, own insights to drive strategy and roadmap, and align partners across CX, Product, Engineering, Operations, and AI/ML. This is a high-visibility leadership role: success means better outcomes for customers, a more effective support organization, and a team of data scientists who are growing in their craft. You're excited about this opportunity because you will… Lead, grow, and develop a team of data scientists — providing mentorship, feedback, and clear career development pathways. Set the analytical vision for the core support experience, defining what a great customer resolution looks like and building the metrics to measure it. Uncover opportunities to drive perfect interactions, tr

Who We Are: At Bandwidth, we shape how the world connects. We're the global communications software company and Tier 1 network operator with global reach. The voice, messaging, and emergency services infrastructure behind the brands and apps you use every day. Because we own the network we build on, the problems you'll solve here are bigger, more complex, and more impactful. And as communications shifts to AI, we're the infrastructure layer making it possible. We call ourselves BANDmates because building something this big takes collaboration, different perspectives, and the freedom to bring your authentic self to the table. We're experts who speak like humans. Ready to build what's next? #JoinTheBand What We Are Looking For: We’re looking for an Enterprise Account Executive who will focus on driving new client acquisition for Enterprise accounts using the full suite of Bandwidth’s products. This role is ideal for someone with 5+ years of sales experience who’s ready to join a high-growth area of the business in a critical and rapidly evolving market. What You'll Do: Work with Bandwidth sales leadership to develop and grow the Enterprise sales segment of our business Own the full sales cycle for assigned prospect accounts from discovery to commercial and contractual negotiations Partner with prospective accounts to support their migration of voice, 911, and messaging solutions to the cloud Collaborate closely with the Sales Development team to generate strategic pipeline opportunities Identify and develop new account relationships through inbound leads, outbound prospecting, account mapping with partners, and other internal sources Alongside leadership and other members of the team, provide feedback to internal teams to support better market positioning Navigate multiple levels within a target account by building cross‑functional relationships and effectively leveraging internal Bandwidth resources Proactively manage your pipeline; inpu

Sigma is growing rapidly, and our Technical Support Engineering team is scaling alongside it to meet the needs of an expanding global user base. As a Technical Support Engineer at Sigma, you will be part of an award-winning team recognized with the 2024 Stevie Gold Award for Customer Service, helping customers solve technical, business, and data challenges using the Sigma platform. You'll work closely with Product, Engineering, and Go-to-Market teams to diagnose complex issues, drive solutions, and contribute to the continuous improvement of our product and support operations. Minimum Education Requirement This position requires a U.S. Bachelor's degree (or foreign equivalent) in Computer Science, Software Engineering, Information Systems, Data Science, or a closely related technical field. This requirement is a minimum and cannot be substituted by work experience alone. What You Will Be Doing You will work with Sigma's customers and the pre-sales team to assist with the diagnosis and resolution of complex technical issues. Working closely with the development team, you will develop best practices and tools for diagnosing issues and optimizing the service for performance. Collaborate with cross-functional groups — backend, frontend, DevOps, design, product, and the go-to-market teams to create a first-class experience for users of our product. Participate in quarterly projects and perform periodic on-call duties to improve automation and processes. Qualifications We Are Looking For 2+ years of experience in a customer-facing technical role (Technical Support, Solutions Engineering, or Software Engineering) at a cloud or SaaS provider. SQL proficiency — strong grasp of JOINs, Partitions, Window Functions, Aggregations, CTEs, and sub-queries. SQL query performance troubleshooting and query plan analysis. Proficient in data modeling concepts. Ability to chart data into logical visualizations. A proven track record of building trust with customers and brin

About the Team We’re looking for a Senior University Recruiter to help us identify and attract top-tier early career talent to join our Engineering and Design teams. For the first time, our global organizations of DoorDash, Wolt, and Deliveroo will be joining forces for one unified, global internship program and you would be on the forefront of building what this strategy looks like for a global team. From building relationships with universities to advising on the interview processes, being a part of headcount conversations to planning events and running performance review cycles, you will help build the foundations of this program making it something that can scale and grow each year. About the Role Your impact will go beyond filling roles; you’ll shape how we approach hiring from how we define what ‘great’ looks like in an engineer. You’ll play a key role in how we build diverse talent pipelines and create a seamless experience for every candidate and intern throughout the program. You’ll be the bridge between us and top university talent, helping DoorDash continue to invest in, build, and grow the next generation. This role sits within our Engineering Recruiting team and reports into the Recruiting Manager for Global University Recruiting. It will be based in San Francisco, CA. You’re Excited About This Opportunity Because You Will… Manage full-cycle recruitment for all technical intern and new grad hiring roles across the US Identify, engage, and maintain relationships with high-potential candidates, partnership organizations, and universities Build diverse talent pipelines, and run smooth, efficient processes from first conversation to final offer Embed DE&I principles into every stage of the process from diversifying sourcing channels to reducing bias in assessment and ensuring diversity in interview panels. Build and streamline interview processes and workflows ensuring we’re iterating and adjusting as we scale and grow Train interviewers and coach

About the Team The Customer Experience team serves as a foundational operations pillar at DoorDash, dedicated to resolving friction within the last mile. We architect and oversee an expansive global network of support centers, obsessing over the user journey to ensure every interaction is seamless and reliable. Our mission is to scale a best-in-class support infrastructure that advocates for our community and delivers excellence at the lowest level of detail. About the Role DoorDash is looking for a Director of Customer Experience Strategy & Operations to define and scale the operating systems that shape how consumers, Dashers, and our broader marketplace experience DoorDash. This leader will own a broad portfolio across customer experience strategy, support operations, policies and processes, safety-critical contact handling, and cross-functional CX initiatives across business lines including New Verticals, International, Dasher, Marketplace, and DashPass. You will lead a high-performing S&O team, partner deeply with Product, Engineering, Analytics, Fraud, Operations, and senior business leaders, and translate ambiguous customer and operational problems into scalable solutions. We are especially excited about leaders who bring an AI-native operating mindset: people who have used AI, automation, lightweight tooling, or internal apps to solve real problems, improve team productivity, and redesign manual workflows. This role is an opportunity to apply that builder mindset at marketplace scale. You’re excited about this opportunity because you will… Define the vision, metrics, and operating principles for a best-in-class customer experience across consumers, Dashers, and emerging business lines. Lead a high-impact S&O team responsible for turning defining the customer experience using a multitude of inputs Redesign how CX work gets done by combining people, process, product, data, and AI-enabled workflows. Partner with Product, Engineering, Analytics, Fraud

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft is seeking a Staff Design Program Manager for the Global Growth organization. Design Foundations is the infrastructure layer of Lyft's design organization — the systems, standards, and processes that every product team depends on. This role sits at the center of that work, owning program management across Product Design, UXR, Content Design, and AI tooling. Design Program Managers are strategic partners with design leads, leading and driving the design work forward everyday. You will work across teams to shepherd and manage the delivery of design and customer experiences to completion. You’re a strong strategic thinker, you can execute the small tasks well, and you take a creative approach to operational challenges. You’re savvy at connecting the dots, and being a trusted partner to cross functional peers at Lyft. You’ll be a leader within the design organization and an advocate for the Design+ team and the design process. Responsibilities: Own roadmap and execution for projects end-to-end Drive program management for the Global Growth design team Shape and document workflows and processes that make the team faster and more effective Partner with design, engineering, marketing, legal, and product to scope work, set timelines, and manage delivery Build and maintain visibility into project health, team utilization, and priorities for design leadership Lead planning and prioritization across cross-functional teams — balancing competing inputs without losing sight of the goal Facilitate design reviews, retros, and planning sessions Bring AI fluency to program management work — use tools like Figma, Jira, and AI assistants to accelerate your own workflow, and help the team adopt new tools effectively Experience: 7+ years in design program management, product design, or a relevant design industry role

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft is seeking an experienced Internal Communications professional to own the development and execution of communications strategies for members of the senior leadership team and their organizations. This person will be established as a trusted advisor to leadership and critical to building their narrative that delivers on our business objectives and furthers our purpose, vision and values. Lyft is telling a transformation story about global growth, and we aim to deliver strategies that enable our teams to move at lighting speed. Communications should enable efficiencies, with less time spent resolving cross-functional misalignment and more time spent executing as a team with clear roles and responsibilities and decision making power. To be successful in this role, this individual will allocate their efforts as follows: 25% Strategy: Proactively identify goals that advance the long term health of the communications within the business and propel the business forward. 50% Rhythm of the Business: Ongoing execution of communication strategy tactics 25% Unexpected: Space to manage rapid response/crisis comms and change management. We’re looking for someone who can skillfully manage and influence executives to create and hone their personal leadership brand, while working with leadership and their leadership teams to deliver a narrative based on the business objectives. This individual should be creative in their thinking, a self-starter, and agile enough to iterate upon execution and ambiguity. Most importantly, Lyft is about fostering an open, inclusive and diverse community where all team members are recognized for what they bring, and we want you to be you. This role will report directly to Leslie Zodikoff as a member of the Internal Communications team and part of our Team Member Experie

About VSCO For years, we've helped photographers create their work. Now we're building what comes next. VSCO exists for photographers. Not as a side feature, not as an afterthought, but as the whole point. We build the connected system photographers rely on, and we've spent over a decade earning the trust of a global creative community that takes the craft seriously. Photography is at an inflection point. AI is reshaping what's possible for creative work, and that's where our mission shines. VSCO is building the full photographer's workflow: from creating and editing your work, to delivering it to clients, to running your business. All of it built thoughtfully, with photographers leading the way. We believe the future of photography tools creates more space for creativity, handling the busy work so photographers can focus on the craft. If you care about craft, community, and what technology can unlock for creative people, this is the work. We're a mission-driven and focused company where your work ships quickly, is meaningful, and reaches tens of millions of people worldwide. You'll have a real say in what we build and how we build it. We hire people who don't wait to be asked, naturally connect the dots, care about the quality of what they ship, and believe the best outcomes come from building together. About The Role VSCO is hiring a Senior Staff Engineer to own Reflex, our production GPU image-processing engine, and the path it takes into Studio Pro on iOS and macOS. This is a critical technical leader. You will deepen a stack that is already in customers’ hands: new capabilities (RAW, large-image export, desktop), production quality (color correctness, memory, performance), and the contracts that let product engineers ship on top of the engine without becoming graphics programmers. You will also lead company-wide engineering mentorship and force-multiplication — tools, workflows, and AI-assisted development that make the rest of the team more effective. In This

About VSCO For years, we've helped photographers create their work. Now we're building what comes next. VSCO exists for photographers. Not as a side feature, not as an afterthought, but as the whole point. We build the connected system photographers rely on, and we've spent over a decade earning the trust of a global creative community that takes the craft seriously. Photography is at an inflection point. AI is reshaping what's possible for creative work, and that's where our mission shines. VSCO is building the full photographer's workflow: from creating and editing your work, to delivering it to clients, to running your business. All of it built thoughtfully, with photographers leading the way. We believe the future of photography tools creates more space for creativity, handling the busy work so photographers can focus on the craft. If you care about craft, community, and what technology can unlock for creative people, this is the work. We're a mission-driven and focused company where your work ships quickly, is meaningful, and reaches tens of millions of people worldwide. You'll have a real say in what we build and how we build it. We hire people who don't wait to be asked, naturally connect the dots, care about the quality of what they ship, and believe the best outcomes come from building together. About The Role VSCO is hiring a Senior Software Engineer to be a primary contributor on Reflex, our production GPU image-processing engine, and significantly guide the path it takes into Studio Pro on iOS and macOS. You will deepen a stack that is already in customers’ hands: new capabilities (RAW, large-image export, desktop), production quality (color correctness, memory, performance), and the contracts that let product engineers ship on top of the engine without becoming graphics programmers. In This Role, You Will Be a primary contributor on the Reflex imaging engine: DAG execution, WGSL operators, GPU resource/memory budgets, and color management (linear workin

About VSCO For years, we've helped photographers create their work. Now we're building what comes next. VSCO exists for photographers. Not as a side feature, not as an afterthought, but as the whole point. We build the connected system photographers rely on, and we've spent over a decade earning the trust of a global creative community that takes the craft seriously. Photography is at an inflection point. AI is reshaping what's possible for creative work, and that's where our mission shines. VSCO is building the full photographer's workflow: from creating and editing your work, to delivering it to clients, to running your business. All of it built thoughtfully, with photographers leading the way. We believe the future of photography tools creates more space for creativity, handling the busy work so photographers can focus on the craft. If you care about craft, community, and what technology can unlock for creative people, this is the work. We're a mission-driven and focused company where your work ships quickly, is meaningful, and reaches tens of millions of people worldwide. You'll have a real say in what we build and how we build it. We hire people who don't wait to be asked, naturally connect the dots, care about the quality of what they ship, and believe the best outcomes come from building together. About The Role If you are passionate about iOS development and excited to join a dynamic team of creators, we encourage you to apply for this position and help us empower creators worldwide. At VSCO, you'll have the opportunity to collaborate with talented individuals who share your passion for innovation and creativity. We're building an ecosystem of end-to-end tools for photographers, enhancing our existing product while creating entirely new tools and services. This is a crucial role for someone who will help define and drive that vision forward, shaping the way our users create, connect and earn. Join us in shaping the future of mobile technology and making a me

Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com . We are seeking a senior leader to lead Revenue Strategy & Operations for Reddit’s Global Large Customer Sales (LCS) channel. This role will serve as the operating partner to the global LCS leadership team, helping translate company and channel strategy into clear goals, disciplined execution, and measurable revenue outcomes across regions, verticals, and customer segments. You will own the strategy and operations that drive LCS growth—from annual and quarterly planning through weekly performance management, forecasting, resource allocation, and execution of the highest-impact growth initiatives. You will partner closely with Sales, Finance, Marketing, Product, Business Operations, and other cross-functional leaders to improve sales productivity, unlock new pockets of demand, and scale a globally consistent go-to-market model. This is one role that will lead Strategy & Operations for the Global Large Customer Sales channel. The role is required to be based within commuting distance (50mi) of one of our North America sales hubs in San Francisco, Los Angeles, Chicago, New York, or Toronto. Responsibilities: Serve as a trusted strategic partner to the Global LCS leadership team, shaping channel strategy, priorities, operating model, and investment decisions. Lead the annual and quarterly planning processes for Global LCS, partnering with Finance as well as regional and vertical sales leaders to build credible goals, capacity plans, coverage models, and resource recommendations. Establish and run the global business

Airtable is the no-code app platform that empowers people closest to the work to accelerate their most critical business processes. More than 500,000 organizations, including 80% of the Fortune 100, rely on Airtable to transform how work gets done. Airtable’s mission is to bring the power of computing and software development to everyone. We are developing a powerful and extensible toolkit that our customers can leverage to solve a variety of different problems and workflows. We’ve seen our most sophisticated customers use the product to run global processes across thousands of employees, coordinate precision manufacturing pipelines, and consolidate previously siloed mission-critical data into a single source of truth. The complexity of these use cases requires us to be extremely thoughtful about how we design and implement new functionality in the product and make sure it’s both easy to use and comprehend for our customers and maintainable for us. As a Full-Stack, Backend engineer at Airtable, you will have the opportunity to work with customers to deeply understand their needs and workflows. You will collaborate with cross-functional partners across product management, design, research and data science to create innovative new features that enable our customers to do their best work. You will be responsible for owning and executing the end-to-end implementation of these new features that will contribute to making our toolkit even more powerful and successful. We currently have openings on: The Admin & Governance Team (Full-Stack/BE) ensures Airtable is secure, compliant, and enterprise-ready. It owns key admin capabilities like the Admin Panel, SSO, and audit systems, as well as foundational features like User Groups. This team's mission is to accelerate organizational value for the largest customers with enterprise-first governance and controls. The Omni Capability & Quality Team (Full-Stack/BE) brings the power of AI directly to Airtable end users—

Scale Labs, Research Scientist — Agent Robustness As the leading data and evaluation partner for frontier AI companies, Scale plays an integral role in understanding the capabilities and safeguarding AI models and systems. Building on this expertise, Scale Labs has launched a new team focused on policy research, to bridge the gap between AI research and global policymakers to make informed, scientific decisions about AI risks and capabilities. Our research tackles the hardest problems in agent robustness, AI control protocols, and AI risk evaluations to help governments, industry, and the public understand and mitigate AI risk while maximizing AI adoption. This team collaborates broadly across industry, the public sector, and academia and regularly publishes our findings. We are actively seeking talented researchers to join us in shaping this vision. As a Research Scientist working on Agent Robustness you will work on the fundamental challenges of building AI agents that are safe and aligned with humans. For example, you might: Research the science of AI agent capabilities with a focus on how they relate to safety, risk factors, and methodologies for benchmarking them; Design and build harnesses to test AI agents’ tendency to take harmful actions when pressured to do so by users or tricked into doing so by elements of their environment; Design and build exploits and mitigations for new and unique failure modes that arise as AI agents gain affordances like coding, web browsing, and computer use; Characterize and design mitigations for potential failure modes or broader risks of systems involving multiple interacting AI agents. Ideally you’d have: Commitment to our mission of promoting safe, secure, and trustworthy AI deployments in the industry as frontier AI capabilities continue to advance. Practical experience conducting technical research collaboratively. You should be comfortable building and leveraging agent scaffolding, designing evaluation harnesses, an

Scale Labs, Research Scientist — AI Controls and Monitoring As the leading data and evaluation partner for frontier AI companies, Scale plays an integral role in understanding the capabilities and safeguarding AI models and systems. Building on this expertise, Scale Labs has launched a new team focused on policy research, to bridge the gap between AI research and global policymakers to make informed, scientific decisions about AI risks and capabilities. Our research tackles the hardest problems in agent robustness, AI control protocols, and AI risk evaluations to help governments, industry, and the public understand and mitigate AI risk while maximizing AI adoption. This team collaborates broadly across industry, the public sector, and academia and regularly publishes our findings. We are actively seeking talented researchers to join us in shaping this vision. As a Research Scientist focused on AI Controls and Monitoring, you will design methods, systems, and experiments to ensure that advanced AI models and agents remain aligned with intended goals, even in high-stakes or adversarial environments. For example, you might: Develop monitoring techniques and observability methods that track AI behavior in real time to identify and flag deviations, emergent capabilities, or anomalous outputs; Research mechanisms for layered control, including fail-safes, oversight protocols, and intervention methods that can halt or redirect AI systems when risks are detected; Design red-team simulations to probe weaknesses in oversight and control mechanisms, and build mitigations to close identified gaps; Collaborate with policymakers, engineers, and other researchers to establish standards and benchmarks for AI monitoring and escalation. Ideally you’d have: Commitment to our mission of promoting safe, secure, and trustworthy AI deployments in the industry as frontier AI capabilities continue to advance. Practical experience conducting technical research collaboratively. You should be