It Business Solution Manager in San Francisco

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Machine Learning and Artificial Intelligence are at the heart of the Airbnb product. From Trust to Payments, and from Customer Service to Marketing we rely on ML to ensure that guests and hosts have the best possible experience with Airbnb. The Community Support Products (CSP) Machine Learning team is the core team responsible for driving CSxAI (Customer Support x Artificial Intelligence) initiatives by adopting the Generative AI technologies to enable an intelligent, scalable and exceptional service experience. The team develops and enhances various AI models, ML services and tools including LLM fine-tuning and optimization, RAG/Search, LLM evaluation and testing automation, feedback-based learning and guardrail for a wide range of applications in Airbnb. The richness of Airbnb's data, the complexity of its marketplace and the variety innate in our product mean that we need to operate at the state of the art of AI practice. We are committed to investing in long term innovation to solve the complex problems we face, and to do that we need the very best experts in ML and AI to join us. The Difference You Will Make: We believe our current customer experiences in these domains are only scratching the surface of the innovations that are possible, and that science is at the heart of delivering a step-function change for our Guest and and Host on Airbnb. You will build and leverage cutting edge AI technologies to transform Airbnb’s customer service by delivering personalized, easy-to-use and proactive customer service experience. Many of the initiatives you’l

About Us Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day. We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X , and discover the projects we’re solving on our Blog . Be sure to explore our Interviewing Guide to learn how to ace our interview process. About the Role Platform Core Engineering (PCE) builds the foundational systems, frameworks, and tooling that Twitch's engineers build on every day. As a Senior Product Manager on PCE, your customers are developers, and your success depends on earning their trust. You will own a platform product area and be measured on whether developers actually adopt, rely on, and advocate for what you ship. This is a deeply technical, senior individual-contributor role. You are expected to be hands-on with modern AI development tools, to understand the technology you are shaping at a real level (not just at the surface), and to hold credibility in a room full of engineers. You can be based out of one of the Twitch offices including San Francisco, Seattle, Los Angeles, Irvine, or New York City. You Will: Own the strategy and roadmap for a PCE platform area, balancing near-term developer needs with a 1 to 2 year technical vision. Treat developers as your customers: understand their workflows, earn their trust, and prioritize the capabilities that make them faster and more effective. Work directly with Senior Engineering Managers and Principal Engineers to define technical and organizational needs and build a cohesive platform ecosystem. Define and drive the platform metrics that matter. Drive alignment across dependent

About Us Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day. We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X , and discover the projects we’re solving on our Blog . Be sure to explore our Interviewing Guide to learn how to ace our interview process. About the Role Join Twitch’s Memberships team within the Commerce Engineering organization, where we’re building rewarding experiences allowing creators to make a living doing what they love. We’re the team behind our continuous patronage features including channel Subscriptions, Gifting, and Turbo. As a member of our team, you’ll work alongside our highly engaged and collaborative team to design, build and maintain systems that scale to millions of concurrent users. We actively seek to improve our experiences and are looking for members that are passionate about our end users. Our team is based in San Francisco, CA and Seattle, WA You Will: Create interactive experiences that are rewarding for both viewers and creators Architect and build robust, scalable applications that can handle millions of concurrent users Participate in Operational Excellence work to maintain and support our live services Collaborate with fellow engineers, product managers and designers to build new products and solutions You Have: 1+ years of professional software development experience with a focus on building scalable systems Excellent proficiency in modern programming languages (Python, Java, Go) and distributed system technologies A track record of building product experiences that users love Sharp problem

About Us Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day. We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X , and discover the projects we’re solving on our Blog . Be sure to explore our Interviewing Guide to learn how to ace our interview process. About the Role The Community team builds products that allow creators to build and grow communities on Twitch. Our products span across creator and viewer journeys. As a Senior Product Manager on the Discovery team, you will own the experience that helps viewers find creators worth coming back for, across search, browse, and serendipitous discovery in the live feed. Your work will focus on helping viewers form their first creator connection and every connection after it, because that bond is what turns an occasional visit into a daily habit. You will be the voice of the viewer for recommendations: defining what viewers want, surfacing what they are not seeing but should, owning the discovery roadmap, and partnering with our ML teams to turn those needs into better ranking and relevance. You will define and execute a product strategy grounded in customer needs, working closely with applied science, design, and engineering to ship and measure your way there. Our team is based in San Francisco, CA but you can work from San Francisco, CA; New York, NY; Irvine, CA; Los Angeles, CA or Seattle, WA. You Will: Own the discovery experience across search, browse, and the live feed, helping viewers find creators worth returning for and form their first connection and every one after it. Define what viewers want fro

About Us Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day. We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X , and discover the projects we’re solving on our Blog . Be sure to explore our Interviewing Guide to learn how to ace our interview process. About the Role We're looking for a Product Marketing Manager to drive the marketing strategy for some of the most critical product areas at Twitch: Trust & Safety and Community products. This role sits at the intersection of product development, community health, and growth—helping ensure that our platform remains a place where creators can thrive and communities can flourish safely. You'll be the marketing voice for products that protect our users, empower our creators, and strengthen the bonds within our communities. This means navigating nuanced, sometimes sensitive product spaces with empathy, strategic clarity, and a deep understanding of our diverse audience. You'll transform complex product capabilities into clear, compelling narratives that resonate with creators, viewers, and the broader Twitch ecosystem and encourage them to adopt features that will help them grow and keep them safe. This role deals with some sensitive matters. You'll need to be comfortable operating in ambiguity, influencing without authority, and championing products that may not always be flashy but are foundational to everything we do. You Will Own product marketing strategy for Trust & Safety and Community/Creator product portfolios, developing deep expertise in the user problems these products solve and the

About Us : Twitch is the world's biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day. We're about community, inside and out. You'll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We're on a quest to empower live communities, so if this sounds good to you, see what we're up to on LinkedIn and X , and discover the projects we're solving on our Blog . About the Role: As a Program Manager, you will serve as an individual contributor on the PEP team, reporting to the Head of People Engagement & Performance. You'll manage a series of programs centered around how employees connect to Twitch (to the company, to each other, and to the product) across their entire lifecycle. You Will: Own end-to-end program management of the Engagement portfolio, including the New Employee Experience, Tenure Recognition, the Mentorship Program, and Twitch Clubs Project manage Twitch's company-wide listening mechanism, the annual Purple Pulse Engagement Survey, end to end. Keep a distributed workforce informed and aligned by producing the bi-weekly Staff Brief and Manager Monthly newsletters, and maintaining Twitch's Role Guideline Repository on ServiceNow. Manage relationships with our swag vendors end to end, from procurement through ongoing partnership. Modernize the portfolio, evolving the new employee experience, recognition, and mentorship programs and scaling delivery through AI-enabled automation Define success metrics, drive timely decisions, and proactively identify and mitigate risks to keep every program on track and continuously improving. You Have: 4+ years in program management, employee engagement, communications, L&D, or a related people/HR function. Bachelor's degree or equivalent professional experience. A track record managing concurrent programs

About Us Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day. We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X , and discover the projects we’re solving on our Blog . Be sure to explore our Interviewing Guide to learn how to ace our interview process. About the Role Twitch is a globally renowned brand with a dedicated following across the world. Localization is at the heart of our mission to connect creators with their communities on a global scale. We're looking for a Localization Program Manager to own the operational core of our localization program — vendor coordination, content workflows, quality processes, and launch execution across 29 languages. You'll join a lean team of senior professionals who operate as strategic partners to Product and Engineering and focus on bringing global users a native experience. Strong performers can take on increasing scope over time. You can work from San Francisco, CA; Irvine, CA; Seattle, WA. You Will: Manage end-to-end localization into 29 languages, including launches that require creative asset localization, terminology building and testing Monitor continuous localization operations while identifying and implementing opportunities for improvement. Run and evolve localization quality processes: coordinate testing, build LQA workflows and propose improvements based on data. Monitor and improve translation quality output by developing and maintaining linguistic assets Influence upstream content operations for seamless, context-rich translations. Build localization metrics reports (turnaround,

About Us Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day. We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X , and discover the projects we’re solving on our Blog . Be sure to explore our Interviewing Guide to learn how to ace our interview process. About the Role For many of our creators, streaming on Twitch is a career, and our payment systems are central to making this possible. We're operating at a massive scale and you'll help millions of creators to earn a living doing what they love. As a key member of the engineering team, you will report to the Senior Engineering Manager of Payments team and have the opportunity to build and scale solutions that affect millions of users and broadcasters. You will take high ownership of your services - architecting, building and operating them. You will partner with other engineers, product managers, designers and data specialists to deliver solutions. Our team is based in San Francisco, CA You Will: Work with technical leads and other engineers to design and develop commerce/payments platform and services Contribute to customer-focused project deliveries Work with other teams to clarify product requirements Improve engineering processes Participate in design and code reviews You Have: Minimum of Bachelor’s degree in Computer Science or prior relevant engineering experiences Strong understanding of data structures, algorithms, data modeling and schema design 1+ years as an software engineer Experience creating detailed technical documentation Proficient experience level in one or more of the fol

About Us Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day. We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X , and discover the projects we’re solving on our Blog . Be sure to explore our Interviewing Guide to learn how to ace our interview process. About the Team The Twitch UX Monetization team is responsible for helping streamers monetize on Twitch through viewer engagement across our product experiences. A Senior UX Designer on the Monetization Team is expected to lead design work at the program level, work with senior XFN partners, represent work to executive leadership, guide and mentor junior designers and will report directly to the Monetization Director of Design. About the Role Designers at Twitch are involved in development from project conception all the way through execution and iteration. You will have the opportunity to do hands-on research and collaborate closely with engineers. If you are a champion for designing for humans and create playful and caring software for your customers, you will flourish on this team. You Will: Collaborate with a cross functional development team of product managers, engineers, and designers Learn from streamers and viewers about the ways they use our services and their desires to accomplish more Think creatively about how to solve problems that will sustain streamers’ communities Give back to the design community at Twitch by using and improving existing patterns and approaches Combine qualitative and quantitative information to develop hypotheses about customer motivations and use that to improve

About Us Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day. We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X , and discover the projects we’re solving on our Blog . Be sure to explore our Interviewing Guide to learn how to ace our interview process. About the Role Twitch's Commerce organization drives over $1B+ in annual payouts to creators through innovative monetization products. As we continue to evolve how streamers earn and how communities engage, we're looking for a visionary Sr. Product Manager to own the roadmap for supporting streamers through interactive, fun, and mobile-native commerce products. In this role, you will define and execute the strategy for helping streamers build deeper connections with their communities through interactive features and engaging monetization tools. You'll own products like Bits while exploring new ways to help creators earn, engage their audiences, and grow their channels. By focusing on streamer success and community connection, you'll help shape how millions of viewers support their favorite streamers across all devices. You can work from San Francisco, CA; Los Angeles, CA; Irvine, CA; or Seattle, WA. You Will: Lead the product vision and roadmap for interactive commerce products, delivering quick wins while building scalable infrastructure to help creators engage and monetize their communities Own the one-to-two year vision & drive prioritization for interactive features that help streamers connect with viewers, including Bits and future innovations in community engagement and creator monetizat

About Us Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day. We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X , and discover the projects we’re solving on our Blog . Be sure to explore our Interviewing Guide to learn how to ace our interview process. About the Role The Community Originals team at Twitch is responsible for producing some of the most unique content in livestreaming. We're currently seeking a Sr. Programming & Development Manager to help lead our

About Us Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day. We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X , and discover the projects we’re solving on our Blog . Be sure to explore our Interviewing Guide to learn how to ace our interview process. About the Role Join the Monetization team at Twitch, where we build the products that help creators make a living on the platform. You'll work on products like Subscriptions, Bits, and Gifting, and the pricing and packaging decisions behind them. You'll partner closely with product, engineering, finance, and data teams to measure the impact of new features, design and analyze experiments, and apply causal inference methods to inform decisions where A/B testing isn't possible. The work ranges from high-velocity experimentation on consumer-facing products to deeper pricing, policy, and segmentation analyses where causal identification is the central challenge. This role is well-suited for someone with a strong economics or causal ML foundation who wants to apply rigorous statistical thinking to real product decisions at scale. You'll need to be comfortable writing SQL, working with imperfect data, and partnering with stakeholders to turn analysis into product impact. Our team is based at Twitch HQ in San Francisco, CA. You can work in San Francisco, CA; New York, NY; or Seattle, WA You Will: Apply causal inference methods where experimentation isn't feasible Develop models and analyses that inform pricing, segmentation, and revenue optimization Design, run, and analyze A/B experiments Pa

About Us Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day. We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X , and discover the projects we’re solving on our Blog . Be sure to explore our Interviewing Guide to learn how to ace our interview process. About the Role Creators are the backbone of Twitch, and they rely on their ability to earn a living doing what they love. As an Engineering Leader focused on growing creators' revenue, you will lead people to build products, features and experiences that enable such a living. You will be empowered to work across the stack and across functions. You will take high ownership of your services - architecting, building and operating them. You will partner with other engineering leaders, product managers, designers, data specialists and program managers to deliver solutions. Our teams own features like Subscriptions, Gifting, Turbo, Bits and Hype Train. This role can be based in San Francisco, CA or Seattle, WA. You Will: Lead a team of engineers to design, build and operate full stack applications. Establish a clear vision for your team and generate urgency to deliver for our customers. Have a laser focus on delivering results - even if that means disrupting process or protocol. Articulate behaviors that can grow careers. Your people development radar is always on. Quickly dissect the nuances of trade-offs, making conscious choices and overcoming challenges. Constructively parse, ingest, challenge and reframe proposals / plans for the better. Adjust

About the Team The Customer Experience team serves as a foundational operations pillar at DoorDash, dedicated to resolving friction within the last mile. We architect and oversee an expansive global network of support centers — spanning both teammate-assisted and AI-driven support — obsessing over the user journey to ensure every interaction is seamless and reliable. As the analytics team, our mission is to make every support interaction measurably better: we define what a great resolution looks like, quantify where we fall short, and turn that into a roadmap for product, operations, and AI/ML partners. We are looking for a Manager to lead and grow the analytics team behind our core support experience. About the Role As a Manager on the Customer Experience Analytics team, you'll set the analytical vision for how DoorDash measures and improves customer resolutions across our global network of support teammates and their interactions with our customers. You'll lead and grow a team of data scientists working at the intersection of customer experience quality and operational cost — uncovering opportunities to drive perfect interactions and informing improvements to teammate tooling that leverages AI-driven resolutions. You'll establish a clear measurement framework for resolution quality, own insights to drive strategy and roadmap, and align partners across CX, Product, Engineering, Operations, and AI/ML. This is a high-visibility leadership role: success means better outcomes for customers, a more effective support organization, and a team of data scientists who are growing in their craft. You're excited about this opportunity because you will… Lead, grow, and develop a team of data scientists — providing mentorship, feedback, and clear career development pathways. Set the analytical vision for the core support experience, defining what a great customer resolution looks like and building the metrics to measure it. Uncover opportunities to drive perfect interactions, tr

Who We Are HP IQ is HP’s new AI innovation lab. Combining startup agility with HP’s global scale, we’re building intelligent technologies that redefine how the world works, creates, and collaborates. We’re assembling a diverse, world-class team—engineers, designers, researchers, and product minds—focused on creating an intelligent ecosystem across HP’s portfolio. Together, we’re developing intuitive, adaptive solutions that spark creativity, boost productivity, and make collaboration seamless. We create breakthrough solutions that make complex tasks feel effortless, teamwork more natural, and ideas more impactful—always with a human-centric mindset. By embedding AI advancements into every HP product and service, we’re expanding what’s possible for individuals, organisations, and the future of work. Join us as we reinvent work, so people everywhere can do their best work. About The Role As a Software Engineering Intern on the Systems team at HP IQ, you’ll work on low-level software that sits close to the hardware and helps power intelligent experiences across our products. This role is ideal for students who enjoy understanding how complex systems work under the hood. You’ll have the opportunity to work across multiple layers of the software stack, investigate performance bottlenecks, optimize system behavior, and build software that interacts closely with hardware and system resources. We’re looking for engineers who are curious about more than whether something works — you want to understand how it works, why it performs the way it does, and how to make it better. What You Might Do Build and optimize low-level systems software using languages such as C and C++. Investigate performance bottlenecks and improve the speed, efficiency, and reliability of existing systems. Work on data processing and sensor pipelines that connect software with underlying hardware. Analyze and improve memory usage, resource management, and system performance. Work across multiple lay