Lead Technical Support Engineer in Canada

In the role of Senior Salesforce Developer, you will play a pivotal role within the Business Technology team, providing essential support across the Enterprise. Your responsibilities will involve creating highly secure, scalable, adaptable, and high-performing solutions. Reporting to the Director, you will work closely with product and technology teams to design, develop, test, iterate, and deploy new features, integrate systems, enhance existing features, and offer operational support. Additionally, you will independently conduct code reviews and guide junior team members towards improved design and the adoption of clean, standardized coding practices. WHAT YOU’LL DO: Build solutions in Salesforce.com leveraging Force.com, APEX, Lightning Web Components, Web Services, and APIs. Provide expertise and recommendation on when to use configuration vs. code vs off-the- shelf products. Support cross systems integrations through developing and configuring tools across native Salesforce ecosystem as well as other cloud technologies. Partner with bu siness owners to deliver tailored solutions that support business requirements, create a superlative user experience, and drive tangible business value. Actively engage and share insights in the planning and analysis of requirements for system enhancements, translating requirements into well-architecture solutions that best use the Salesforce platform and products. Analyze Salesforce tech debt, propose design and implement solutions. Function as technical lead: Provide Recommendations on configuration vs code Audit and document existing processes and technical designs, and identify areas for improvement Manage and provide support for other sales tools (e.g. LeanData, Gong and SalesLoft) Distill complex technical solutions into layman’s terms and communicate these in a clear and understandable way to stakeholders Function as Senior team member with the ability to guide and mentor more junior team members as it r

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Technical Account Managers work cross-functionally to support Stripe’s largest and most complex users. Through trusted relationships we offer customized, strategic consultations and proactively identify opportunity areas to help businesses deliver more value to their customers, optimize technical operations on their teams, and accelerate their global growth with Stripe. What you’ll do You will strategically support Stripe’s AI user segment consisting of complex and high-growth AI companies. You will develop deep relationships with your assigned accounts’ key stakeholders through frequent in-person meetings and technical account planning sessions. Responsibilities Provide a gold standard experience to your assigned accounts' key stakeholders Work with the wider Operations team to provide current state, resources, and knowledge to enable a gold standard experience across teams interacting directly with the user via support channels, external documentation, or product/feature feedback or development Foster long-term user relationships that grow loyalty to Stripe and Stripe products Work cross-functionally both internally and within your user's organizations to provide and implement operational solutions on subjects not limited to fraud/disputes, declines, product adoption, and global expansion Work closely with Account Management and other user-facing teams as part of a larger effort to support users on Stripe Lead user-facing meetings both

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. We are hiring a Marketing Technology Lead to own Lyft's B2B marketing technology stack, spanning marketing automation, content and web, lead routing, data enrichment, and attribution. As the senior technical owner of that stack, you will lead solution design, own the architecture and data model that carry a lead from first touch through to a qualified opportunity, and partner with Marketing Operations, Sales Operations, Sales Technology, Privacy, Legal, and Data to translate business needs into durable, scalable systems. This is a hands-on leadership role for someone who knows B2B marketing operations, can build the systems that run them, and is looking for ways to bring AI into how the stack works, not just what it produces. Responsibilities: Serve as the senior technical owner of the B2B marketing technology stack, from solution design through delivery, adoption, and ongoing support. Lead requirements gathering with Marketing Operations, Sales Operations, Sales Technology, and Data partners, and translate them into functional and technical designs. Remain hands-on, configuring and extending the marketing automation platform (HubSpot) across workflows, forms, lead scoring, and custom objects, and building the integrations that connect the stack. Own the marketing technology roadmap and architecture, including the lead and account data model, enrichment and routing logic, and integrations with the CRM, data platform, web, and advertising systems. Own the tracking and instrumentation layer, including tag management, site and campaign tracking, and the data capture behind attribution. Own the lead lifecycle systems, partnering with Sales Operations and Sales Technology on lead identity, deduplication, scoring, routing, MQL and SQL definitions, and funnel stage integrity. Identify where AI can im

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. COMPANY DESCRIPTION: Okta is the foundation for secure connections between people and technology. By harnessing the power of the cloud, Okta allows people to access applications on any device at any time, while allowing for strong security protection. The Okta service integrates directly with an organization’s existing directories and identity systems, as well as 6,500+ applications. Because Okta runs on an integrated platform, organizations can implement Okta quickly at large scale and low total cost. Thousands of customers, including Adobe, Allergan, Chiquita, LinkedIn, and Western Union, trust Okta to help their organizations work faster, boost revenue, and stay secure. To learn more about Okta, visit https://www.okta.com . JOB PURPOSE: In this role, you will be tasked with providing hands-on implementation and deployment services to our customers. We are looking for an experienced, enthusiastic and hands-on leader who can rapidly learn the Okta platform, our technology and the value proposition that we bring to customers of all sizes. You will lead multiple concurrent customer deployment projects with the number one goal to ensure long-term customer success. Additionally you will engage with the full Customer Success team in order to assure a smooth transition post-deployment to the support/maintenance phases. Finally, you will also be responsible for the continuous improvement of delivery processes and m

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. COMPANY DESCRIPTION: Okta is the foundation for secure connections between people and technology. By harnessing the power of the cloud, Okta allows people to access applications on any device at any time, while allowing for strong security protection. The Okta service integrates directly with an organization’s existing directories and identity systems, as well as 6,500+ applications. Because Okta runs on an integrated platform, organizations can implement Okta quickly at large scale and low total cost. Thousands of customers, including Adobe, Allergan, Chiquita, LinkedIn, and Western Union, trust Okta to help their organizations work faster, boost revenue, and stay secure. To learn more about Okta, visit https://www.okta.com . JOB PURPOSE: In this role, you will be tasked with providing hands-on implementation and deployment services to our customers. We are looking for an experienced, enthusiastic and hands-on leader who can rapidly learn the Okta platform, our technology and the value proposition that we bring to customers of all sizes. You will lead multiple concurrent customer deployment projects with the number one goal to ensure long-term customer success. Additionally you will engage with the full Customer Success team in order to assure a smooth transition post-deployment to the support/maintenance phases. Finally, you will also be responsible for the continuous improvement of delivery processes and m

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Position Description: The Services Architect is a technical authority on both cloud and on-premises based IT systems and is responsible for ensuring the successful design and implementation of Okta’s industry leading cloud identity platform for our customers. You will focus on Okta’s Workforce Identity Cloud offering targeted at customer identity use cases. You will develop relationships with customers to help them achieve their business goals while promoting creative solutions. You will establish yourself as a trusted partner with your customers with a focus on their success. You will translate business needs and insights into an actionable strategy and assist customers in driving their initiatives to results and high business value. This is a key member of the Professional Services (PS) team, working as part of a PS Delivery Team on each customer implementation. Job Duties and Responsibilities: Review and lead the gathering of business, functional and technical requirements for establishing an Identity platform powered by Okta for our customers. Work with customers to document the common technical and functional requirements for specific solutions. Support creation of project plans to develop and implement the proposed solution. Participate as a member of the professional services delivery team to translate requirements to designs and to provide technical leadership and oversight. Assist in periodic customer health-checks and proje

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! Figma is looking for a Manager, IT Operations to lead our San Francisco team. We are looking for someone with a proven record leading a technical and cross-functional team in a high-growth, evolving environment. You will drive and execute against the team's roadmap, oversee performance management and SLAs, report relevant metrics to leadership, and serve as an escalation point for the team. This is a full time hybrid role that will be held from our San Francisco Hub with at least 2 days in office per week. What you'll do at Figma: Lead and develop IT Operations in San Francisco Hub by coaching and supporting the San Francisco IT Operations team and contractors Roll up your sleeves on escalated issues to assist the team and create documentation, deploy new systems and processes to effectively scale Build and maintain dashboards showing relevant helpdesk metrics (CSAT, SLAs, most common issues) to serve as a baseline for end-user support and overall IT performance. As a data-driven leader you'll use these metrics to identify root causes and create solutions Proactively identify and address inefficiencies and bottlenecks within IT Operations (e.g. access requests, automations, lifecycle management) Partner cross-functionally with teams across the business to understand their needs, solve problems and work towards common initiatives Ensure the procurement of hardware and software aligns within budget and forecast costs to optimize financial planning and resource allocation Lead and own IT projects f

Tenstorrent is leading the industry on cutting-edge AI technology, revolutionizing performance expectations, ease of use, and cost efficiency. With AI redefining the computing paradigm, solutions must evolve to unify innovations in software models, compilers, platforms, networking, and semiconductors. Our diverse team of technologists have developed a high performance RISC-V CPU from scratch, and share a passion for AI and a deep desire to build the best AI platform possible. We value collaboration, curiosity, and a commitment to solving hard problems. We are growing our team and looking for contributors of all seniorities. Tenstorrent is seeking a Director of Accounting Operations to lead and scale the company’s core accounting operations function. This leader will build a disciplined, accurate, audit-ready, and scalable organization that can support rapid growth, global expansion, increasing transaction complexity, and future public-company requirements. In this role, you will oversee day-to-day accounting operations across AP, AR, payroll accounting, fixed assets, accruals, reconciliations, and close operations while partnering across global finance functions. This role is hybrid, based out of Santa Clara,CA; Austin,TX; Boston, MA; or Toronto, ON. We welcome candidates at various experience levels for this role. During the interview process, candidates will be assessed for the appropriate level, and offers will align with that level, which may differ from the one in this posting. Who You Are An experienced accounting operations leader who thrives in fast-paced, high-growth environments and brings strong technical accounting judgment, operational discipline, and a builder’s mindset. Equally comfortable solving detailed accounting issues and designing scalable processes, systems, and controls, with a strong foundation in US GAAP, close, reconciliations, accruals, AP, AR, payroll accounting, fixed assets, internal controls, and audit support. Able to tell wha

Why join us Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek. Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career. Implementation at Brex Implementation transforms new customers into power users. We lead the onboarding experience for companies adopting Brex Empower, helping them shift from outdated processes to a modern, employee-first approach. It’s a role that blends customer empathy, project management, technical expertise, process design, and change management. We take personal ownership of our customers' long-term success, and we set customers up thoroughly so they can be with ‘Brex for life’. As strategic advisors, we build trust, drive solutions with tenacity, deliver results fast, and work cross-functionally to make adoption seamless for customers. What you’ll do As an Enterprise Implementation Consultant, you will serve as a strategic advisor to our largest customers, guiding them through a successful launch of the Brex platform. Acting as a hybrid coach, project manager, and product expert, your primary goals will be to drive wide

Position Overview: The Services team has unrivalled expertise across corporate governance, audit, risk, compliance, and regulatory environments in many sectors. They have the scale and reach to deliver significant change smoothly, leveraging solution design and delivery to provide global, dynamic, flexible, and reliable outcomes with lasting results. Their vision is to partner as trusted advisors, working in joint teams that complement client strengths with the right mix of talent. A Delivery Analyst is an early‑career consultant in the Services team who supports delivery of audit, risk, and compliance solutions for clients. They assist with discovery and requirements capture by reviewing client documentation and helping lead discovery workshops to understand current processes and needs. Guided by senior advisors, they translate requirements into technical design documents, configure and iterate Diligent One prototypes, deliver enablement training, maintain issue logs, and follow the standard project methodology to deliver on time and in scope. Key Responsibilities Utilize your product and domain expertise to deliver customer requests and create a delightful customer experience. Be responsible for the timely and quality delivery of the services requested by customers. Collaborate with Customer Success Managers, Senior Managers and Managers to ensure any new service requests are handled appropriately or routed the request to the correct teams. Document and maintain the standard operating procedures for performing the customer-specific request. Consult with the global implementation teams and customer success teams to provide technical guidance to the customer to leverage more value from the product. Required Experience/Skills Ability to effectively engage customer per

Scale AI is seeking a highly skilled and motivated Software Engineer, Frontier AI Infrastructure to join our dynamic Public Sector Engineering team. As a part of this team, you will own the model inference layer - enabling state of the art models, debugging the latest AI tools, managing networking, debugging latency, and tracking pricing/usage metrics for AI models. You will lead technical discussions on the frontlines with cloud vendors and customers to deliver on critical contracts and to debug platform issues. You will also work upstream with Product to understand features before they break, moving us from "infra-only debugging" to proactive integration testing. You will: Design and implement secure scalable backend systems for Public Sector customers, leveraging Scale's modern and cloud-native AI infrastructure. Own services or systems and define their long-term health goals, while also improving the health of surrounding components Re-architect the stack to run in compliant or restrictive environments. This requires designing swappable components (auth, storage, logging) to meet government/security mandates without breaking the product. You will work with Product to build integration tests that catch issues early, shifting the focus from "infra-only debugging" to preventing failures upstream. Participate actively in customer engagements, working closely with stakeholders to understand requirements and deliver innovative solutions. Contribute to the platform roadmap and product strategy for Scale AI's Public Sector business, playing a key role in shaping the future direction of our offerings. Must have: At least an active secret clearance and the ability & willingness to up level to TS/SCI with CI Poly. This is a requirement and candidates will not be considered who do not hold at least a secret clearance Ideally you'd have: Full Stack Development: Proficiency in both front-end and back-end development, including experience with modern web develo

Who we are About Stripe Stripe, LLC. is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. What you’ll do Responsibilities Lead technical discussions and implement scalable technical solutions for open-ended, medium-to-large-sized technical problems in the issued cards and financial accounts space, including account management/compliance, onboarding, fraud prevention, and more (50%); Write technical project briefs and workstream roadmaps for medium-to-large-sized technical problems in the banking-as-a-service space (5%); Provide mentorship & technical training around the codebase to junior engineers and newer engineers (5%); Write technical documentation around compliance and fraud within the card issuing domain (5%); Partner directly with cross functional teams, like Product and Fraud Strategy, to translate real-world requirements into technical outcomes (5%); Regularly go on-call for your engineering team (10%); Review API and technical designs for various engineering teams (20%). Who you are Minimum requirements Bachelor's degree or foreign equivalent in Computer Science or related field followed by 3 years of experience in Software Engineering. Position also requires experience with the following: 3 years of experience with typed (Java, C++ or Scala) or untyped programming languages (Javascript, Ruby, Python); 2 years of experience with building end-to-end software solutions for fraud, compliance, and/or onboarding in the banking-as-a-service space; 2 years of experience with Data

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Data Science is at the heart of Lyft’s products and decision-making. Data Scientists at Lyft operate in dynamic environments, moving quickly to build the world’s best transportation solutions.We tackle a wide range of challenges - from shaping long-term business strategy with data, to making critical short-term decisions, to developing algorithms and models that power both internal systems and customer-facing products. Lyft Business builds products that help organizations move the people who matter most - employees, customers, patients, and guests - easily and efficiently. Our offerings include Business Travel, Lyft Pass, and Concierge (for healthcare and non-healthcare rides), enabling companies to manage transportation at scale through APIs, integrations (e.g., Concur, Expensify), and dedicated tools. These platforms power high-impact B2B use cases across corporate travel, healthcare access, customer experience, and community programs. We are seeking a Senior Data Scientist to lead technical initiatives across the entire Lyft Business product suite. In this role, you will shape the technical vision, define algorithmic roadmaps, and drive execution for data science projects that accelerate growth, improve operational efficiency, and deliver measurable value to our enterprise partners. You’ll collaborate closely with Product, Engineering, Design, and Go-to-Market teams to build production ML models, experimentation frameworks, and advanced analytics that inform strategy and power product innovation. This is a high-visibility, high-impact role with direct influence on Lyft’s enterprise offerings. The ideal candidate will bring deep expertise in algorithm development, machine learning, causal inference, and experimentation, alongside strong business acumen in B2B contexts and a proven track record of t

About Forma.ai: Forma.ai is a Series B startup that's revolutionizing how sales compensation is designed, managed and optimized. We handle billions in annual managed commissions for market leaders like Edmentum, Stryker, and Autodesk. Our growth has been fuelled by our passion for fundamentally changing and shaping how companies use sales intelligence to drive business strategy. We’re welcoming equally driven individuals who are excited about creating something big! The Role As a Senior Solutions Engineer, you will play a critical role at the intersection of data, technology, and customer impact. You will lead the design and delivery of scalable, reliable, and high-impact technical implementations for our enterprise clients. Working with diverse and complex datasets across industries, you’ll build and optimize end-to-end analytics solutions that directly influence how customers engage with the Forma platform. You’ll partner cross-functionally to identify opportunities, scope high-value solutions, and deliver outcomes that drive measurable business impact. This is a highly visible, client-facing role that combines hands-on technical expertise with strategic thinking. What You’ll Do Lead strategic technical engagements with enterprise clients, guiding solution design for complex business challenges using the Forma platform Design, build, and optimize scalable data architectures, pipelines, and workflows (e.g., PySpark, Databricks) Translate business requirements into robust, production-ready data solutions Design and deliver custom code and customer-specific integrations to extend the Forma platform for unique client requirements Partner with Professional Services to extract, transform, and analyze client data to optimize incentive compensation and sales performance strategies Collaborate with Product, Engineering, and Customer Success to deliver high-quality, actionable datasets and insights Drive improvements in data infrastructure, perfor

Principal Electro-Optical Infrared Design, Assembly, Integration, and Test Engineer Company: The Boeing Company Boeing Defense, Space and Security (BDS) is seeking a Principal Electro-Optical Infrared Design, Assembly, Integration, and Test Engineer (Level 6) for a satellite development program in Huntington Beach or El Segundo, California. This position will lead a team of engineers, analysts and staff within the Space and Missile Systems (SMS) and Boeing Technology and Innovation (BTI) Mission Systems organizations in the development, assembly, integration, and test of a constellation of satellites. The SMS and BTI organizations develop and capture technology for designing disruptive Mission Systems solutions. Focused on visible and infrared spectrum Electro-Optics Infrared (EO/IR) sensors operating in Space and Air domains, our growing team is leaping ahead of our competition with an exceptional mix of mission architectures, sensor designs, and algorithms for advanced image and data processing. Position Responsibilities: Drives technical excellence throughout all Optical Sensor development activities Troubleshoots sensor design and integration issues with the telescope and sensor focal plane Provides technical leadership to SMS and BTI sensor teams Serves as the primary technical interface with the EO/IR suppliers Provides oversight and approval of technical approaches, products and processes. Works closely with program manager, program chief engineer, and other Boeing teams Ensure mission success and prompt resolution of anomalies Provides mentoring and coaching to Optical Sensor Engineers and Technicians Performs Technical Lead Engi