Product Complaints Analyst 2 in Canada

About Glean: Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industry’s most advanced enterprise search has evolved into a full-scale Work AI ecosystem, powering intelligent Search, an AI Assistant, and scalable AI agents on one secure, open platform. With over 100 enterprise SaaS connectors, flexible LLM choice, and robust APIs, Glean gives organizations the infrastructure to govern, scale, and customize AI across their entire business - without vendor lock-in or costly implementation cycles. At its core, Glean is redefining how enterprises find, use, and act on knowledge. Its Enterprise Graph and Personal Knowledge Graph map the relationships between people, content, and activity, delivering deeply personalized, context-aware responses for every employee. This foundation powers Glean’s agentic capabilities - AI agents that automate real work across teams by accessing the industry’s broadest range of data: enterprise and world, structured and unstructured, historical and real-time. The result: measurable business impact through faster onboarding, hours of productivity gained each week, and smarter, safer decisions at every level. Recognized by Fast Company as one of the World’s Most Innovative Companies (Top 10, 2025), by CNBC’s Disruptor 50, Bloomberg’s AI Startups to Watch (2026), Forbes AI 50, and Gartner’s Tech Innovators in Agentic AI, Glean continues to accelerate its global impact. With customers across 50+ industries and 1,000+ employees in more than 25 countries, we’re helping the world’s largest organizations make every employee AI-fluent, and turning the superintelligent enterprise from concept into reality. If you’re excited to shape how the world works, you’ll help build systems used daily across Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub, and many more - deeply embedded where people get things done. You’ll ship agentic capabilities on an open, extensible stack, with the craf

Senior Technical Product Manager, RAN Digital Twin — Toronto, Canada. Apply via Workday.

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Okta is the leading independent provider of enterprise identity. Auth0 enables organizations to securely connect the right people to the right technologies at the right time. With over 7,000 pre-built integrations to applications and infrastructure providers, Okta customers can easily and securely use the best technologies for their business. Over 10,000 organizations, including 20th Century Fox, JetBlue, Nordstrom, Slack, Teach for America, and Twilio, trust Okta to help protect the identities of their workforces and customers. Auth0 is an easy-to-implement, authentication and authorization platform designed by developers for developers. We make applications’ login boxes safe, secure, and seamless for anyone logging in. Position Description : We are looking for a Principal Group Product Manager to join our team. You will work with our engineering teams to shape the future of our products. We are looking for a creative, engineering-minded individual to uncover and solve the highly complex operational realities that face our customers when they deploy high-scale, multi-tenant B2B applications on top of Auth0. This individual will help shape the next generation of our Tenancy-as-a-Service (TaaS) offeri

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft connects people to transportation to change the way we live and get around our communities. Lyft is North America’s leader in micromobility. We provide the software that powers BIXI, and we own and/or operate bikeshare in New York (Citi Bike), Chicago (Divvy), San Francisco (Bay Wheels), Portland (Biketown), Boston (BlueBikes), and DC (Capital Bikeshare). Our software is used in over 45 markets to power bike and scooter systems, increasing our reach beyond the markets we operate directly. We are looking for a passionate Product Designer to join our Montreal office to work on Lyft’s micromobility Operations Technology team. As a member of the Operations Technology team, you’ll be responsible for evolving the platform that drives the global on-the-ground operations of our business. You’ll be designing features that are used in warehouses, vans, & on-the-ground to make our transportation systems some of the most reliable in the world. You’ll confront complex technical challenges & advocate for experiences that delight our operators and promote efficiency. Our Montreal office developed the first automated bikes-share system in North America and continues to work on the platform today that provides state-of-the-art electric bikes and scooters for tens of millions of rides per year. As a product designer at Lyft, you will be involved at every step of product development, from brainstorming broad ideas to ensuring design quality through launch. Using your full range of interaction, visual, and product thinking skills. As a product designer on the Lyft Urban Solutions team you will own the design of features within the core rider experience for our bike and scooter riders, within the Lyft app and our market specific apps. In a lot of ways, we function as a startup, meaning we all wor

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft connects people to transportation to change the way we live and get around our communities. Lyft is North America’s leader in micromobility. We provide the software that powers BIXI, and we own and/or operate bikeshare in New York (Citi Bike), Chicago (Divvy), San Francisco (Bay Wheels), Portland (Biketown), Boston (BlueBikes), and DC (Capital Bikeshare). Our software is used in over 45 markets to power bike and scooter systems, increasing our reach beyond the markets we operate directly. We are looking for a passionate Senior Product Designer to join our Montreal office to work on Lyft’s micromobility Operations Technology team. As a member of the Operations Technology team, you’ll be responsible for evolving the platform that drives the global on-the-ground operations of our business. You’ll be designing features that are used in warehouses, vans, & on-the-ground to make our transportation systems some of the most reliable in the world. You’ll confront complex technical challenges & advocate for experiences that delight our operators and promote efficiency. Our Montreal office developed the first automated bikes-share system in North America and continues to work on the platform today that provides state-of-the-art electric bikes and scooters for tens of millions of rides per year. As a Senior Product Designer at Lyft, you will be involved at every step of product development, from brainstorming broad ideas to ensuring design quality through launch. Using your full range of interaction, visual, and product thinking skills. As a product designer on the Lyft Urban Solutions team you will own the design of features within the core rider experience for our bike and scooter riders, within the Lyft app and our market specific apps. In a lot of ways, we function as a startup,

Scale has been the leading AI data foundry, helping fuel the most exciting advancements in AI, including frontier model training, enterprise adoption, defense applications, and autonomous vehicles. Our mission is to develop reliable AI systems for the world’s most important decisions. We’re looking for an AI Product Manager to own the Finance vertical within our Agents Data & Reinforcement Learning Environments team. In this role, you’ll own both the development of RL environments (the realistic, high-fidelity simulations of financial software and workflows that labs use to train and evaluate agents) and the “data as a product” strategy that powers them. You’ll understand where AI is being used in the Finance industry, decide what financial tasks are worth modeling, how to source and structure the underlying data, and how to turn deep domain knowledge into a defensible product. The ideal candidate has lived inside the Finance industry, and is able to pair that domain understanding with a sense for AI research and current agent capabilities in Finance workflows. You’ll translate that expertise into environments and datasets that teach AI agents to perform real financial work, and you’ll be the domain expert Scale’s most important customers and their leading researchers turn to. A strong entrepreneurial & go-to-market mindset will be necessary. What You’ll Do Own the Finance AI roadmap & data strategy: Set product direction for the Finance agents training stack and the data strategy behind it. Establish a vision for where AI is continuing to transform the Finance industry (including investment banking, private equity, public markets, corporate finance, FP&A, etc), driving execution across engineering, operations, and go-to-market teams. Build partnerships with research teams at frontier labs: Work directly with researchers at leading AI labs to understand where their Finance agentic capabilities fall short and shape new product lines and competit

Role Summary Scale builds AI applications for organizations where reliability, security, and measurable results matter. Our core platform, SGP, gives teams the capabilities to build, deploy, evaluate, and operate those applications in customer environments. We're looking for a product leader to own the strategy and roadmap for SGP's core platform and lead the PM team responsible for it. You will work with customers, platform engineering, and forward deployed teams to build capabilities customers need, productize work developed in the field when it has broader value, and improve how teams build, deploy, and operate AI applications. This is a hands-on leadership role. You will connect work across teams into a coherent product, make difficult scope and investment decisions, and stay close enough to the details to know whether what we ship works for the people using it. What you'll do Own the platform strategy and roadmap. Prioritize across developer experience, capabilities customers need, and productizing work built in the field where it has broader value. Sequence investments against customer value, commitments, and dependencies. Define how the product should work. Work with users and engineers to write clear requirements and vibe code prototypes, user journeys, and measure success through customer outcomes, capability adoption, delivery time, and production performance, and follow through on gaps after launch. Align teams across the business. Work with platform engineering, forward deployed PMs, and business leaders to agree on shared capabilities, rollout priorities, and necessary differences across environments. Make clear what is available, where it works, and what remains to be delivered. Build and lead a strong PM team. Establish clear ownership across related product areas, hire and coach PMs, and raise the quality of product thinking and written requirements. Stay directly involved in the most consequential decisions. What we're looking for A track record of

The Team + The Role Mind the Product Training helps organizations build better products by connecting them with product management expertise, training, and advisory services. Through a network of trainers and product leaders, the team helps companies improve how they develop products, operate as data-driven organizations, and evolve in the era of AI. As Sr. Program Manager, Mind the Product Training, you will build and deliver customer training programs that are well-scoped, operationally strong, and aligned to customer goals. You will partner with the Director of Mind the Product, Program Management colleagues, customers, trainers, advisors, and internal stakeholders to shape solutions, operationalize engagements, and deliver a consistently high-quality customer experience. This role is not responsible for writing individual class content. This is a role based in-office in San Francisco or Raleigh or Remote in the United States. What this looks like day-to-day Training opportunity assessment: Partner with the Director of Mind the Product to qualify inbound training opportunities and shape program approaches that address specific customer business challenges. Translate customer goals into practical engagement structures that can be delivered effectively. Program operations and delivery: Coordinate the onboarding of training customers, gather key engagement details, schedule sessions, and manage the operational steps required for smooth delivery. Facilitate trainer selection based on the client’s industry, location, and training needs while ensuring trainers receive the background needed to customize delivery. Pre-training readiness: Manage pre-training communication with clients to collect attendee lists, schedule sessions and send attendees pre-class materials. Post-class follow-up: Collect feedback from attendees, trainers, and clients after each engagement. Generate client feedback reports that summarize key takeaways, performance metrics, and opportunities to im

About Us Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day. We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X , and discover the projects we’re solving on our Blog . Be sure to explore our Interviewing Guide to learn how to ace our interview process. About the Role Twitch is looking for a Director, Head of Product Marketing to build, lead, and elevate our global PMM function from the ground up. Reporting directly to the Chief Marketing Officer (CMO), your mandate is to establish Product Marketing as a proactive, high-velocity marketing engine and strategic driver. In this role, you will define the core value proposition of Twitch’s product ecosystem for creators and viewers alike. You will act as the crucial connective tissue between Marketing and teams across Product, Engineering, Data Science, Commerce and the broader Go-To-Market teams. You understand that the best marketing on a platform feels like a feature, not a bug. You’ll build systems that move beyond one-off "launch day hype,” anchoring your strategy in continuous lifecycle adoption and creator unit economics. You’ll ensure that our community understands the deep why behind our tools before the what even ships. You can work in San Francisco, CA; Irvine, CA; New York, NY; or Seattle, WA. You Will: Architect the Global PMM Discipline: Lead, coach, and scale a world-class team of product marketers, establishing operational rigor, written strategy briefs and clear accountability loops that prioritize high-impact bets over busywork. Define the Value Tra

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Product Management (Agentic Commerce + Commercialization) Who is Mastercard? Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we are helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart, and accessible. Our technology and innovation, partnerships, and networks combine to deliver a unique set of products and services that help people, businesses, and governments realize their greatest potential. Overview Mastercard’s Cyber and Intelligence organization develops and delivers world-class security products and services for customers across the globe. C&I was established to safeguard all aspects of safety and security in payments with new products, services and standards. Fraud and chargebacks disrupt the entire payments ecosystem, driving both card issuers and merchants to focus on resolving disputes instead of increasing card acceptance and revenue. Ethoca Consumer Clarity (“Clarity”) changes the dialogue creating a rich environment for issuers and merchants to engage cardholders post transaction reducing frustration and driving repeat spend. The Manager, Product Management, Consumer Clarity P

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Product Management Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title And Summary Director, Product Management Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Overview

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Specialist, Attribute Verification Product Management Our Purpose: We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion (https://www.mastercard.us/en-us/vision/who-we-are/diversity-inclusion.html) for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better business results. About the position Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Mastercard Identity, within the Security Solutions organization, leads the development of products and services that enable global comme

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Why this role is on the menu Instacart’s product and technology partnerships — spanning logistics, retail technology, and enterprise products — are a core lever for how we build and grow. But as our ambitions scale into new product areas and international markets, the function needs more than experienced deal-makers. It needs a senior leader who can set the multi-year vision, personally own the most consequential relationships, and shape how Instacart decides what to build versus buy versus partner. Without this person, we risk reactive partnership decisions, misalignment between partnerships and product strategy, and missed first-mover opportunities in markets where speed matters. We’re hiring a Director of Product Partnerships to lead the team and function at the highest level — influencing build-buy-partner tradeoffs with senior leadership, taking first-of-a-kin

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Specialist, Product Management – Attributes & Insights Our Purpose: We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion (https://www.mastercard.us/en-us/vision/who-we-are/diversity-inclusion.html) for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better business results. About the Team Mastercard Identity, within the Security Solutions organization, leads the development of products and services that enable global commerce, powers financial inclusion, prevents crime and makes some of the most seamless experiences possible. As part of Mastercard Identity, the Attributes & Insights team drives the development and management of products, programs, and services focused on deterministic attribute ve

Who We Are HP IQ is HP’s new AI innovation lab. Combining startup agility with HP’s global scale, we’re building intelligent technologies that redefine how the world works, creates, and collaborates. We’re assembling a diverse, world-class team—engineers, designers, researchers, and product minds—focused on creating an intelligent ecosystem across HP’s portfolio. Together, we’re developing intuitive, adaptive solutions that spark creativity, boost productivity, and make collaboration seamless. We create breakthrough solutions that make complex tasks feel effortless, teamwork more natural, and ideas more impactful—always with a human-centric mindset. By embedding AI advancements into every HP product and service, we’re expanding what’s possible for individuals, organisations, and the future of work. Join us as we reinvent work, so people everywhere can do their best work. About the Role HP IQ's Product Integrity & Developer Productivity team is responsible for building next-generation tools and systems that improve developer productivity and product quality at scale. We are specifically investing in agentic systems that automate complex workflows, from intelligent JIRA triage and root-cause analysis to test planning and quality automation. In this internship role, you will work directly with our hiring manager and team to design, build, and deploy agents that utilize pre-trained machine learning models to solve real problems for developers and quality engineers. This is an exceptional opportunity to be part of a team navigating the fundamental shift toward agentic development and to contribute meaningfully to tools that thousands of developers will rely on. What You Might Do As an intern on our team, you'll contribute to real-world engineering projects that explore how AI can improve the way software is built, tested, and maintained. Depending on business priorities and your team's needs, you may have the opportunity to: Design, build, and iterate on AI-powered t