Product Support Operations Associate in Canada

Why join us Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek. Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career. Sales at Brex Sales is the growth engine at Brex. We bring in new customers, expand existing relationships, and drive the company’s bottom line. With unlimited territories and uncapped opportunity, your ambition sets the ceiling. We win together, celebrate often, and reward performance. If you want to sell a category-defining product with real ownership, this is your team. What you’ll do As a Sales Development Representative, you will be responsible for prospecting and identifying new customers for Brex. You will partner with Account Executives to help businesses understand the value of Brex as a financial services solution and the rewards that it provides fast growing companies. We’re rapidly growing our team which requires a “whatever it takes” attitude, a high sense of urgency, and a passion for sales. As an SDR at Brex, you will have the opportunity to help create processes and build pipelines for $1 million deals immediately.&nbs

OUR MISSION At Redwood, we empower our customers with lights-out automation for their mission-critical business processes. At Redwood, we empower our customers with lights-out automation for their mission-critical business processes. ABOUT US Redwood Software is the leader in full stack automation fabric solutions for mission-critical business processes. Redwood Software is the leading orchestration platform for the autonomous enterprise, driving business transformation at the lowest total cost of ownership. Redwood empowers organizations to intelligently automate and orchestrate mission-critical business and IT processes across complex ERP, hybrid cloud, data and emerging agentic AI systems. Through its SaaS-first automation fabric—with AI embedded across the automation lifecycle—Redwood accelerates the path to autonomous operations. Backed by 30 years of experience and trusted by more than 50% of the Fortune 50, Redwood helps organizations unlock human potential to focus on innovation, growth and what’s next. CORE VALUES One Team. One Redwood Make Your Own Weather Obsess over Customer Success Work the Problem Be Curious Own the Outcome Respect Each Other YOUR IMPACT We are hiring a high-impact Technical Program Manager (TPM) to own end-to-end delivery health within a product area. This is a senior role embedded within a core product engineering group. You will partner with the Engineering Directors as your peer enabling engineering leaders to focus on technical quality while the TPM will own planning, governance, and stakeholder visibility and be the critical link ensuring our roadmap commitments translate into high-quality, enterprise-ready releases. You will operate at the intersection of Product, Engineering, Platform, Support, and Go-To-Market teams, and be directly accountable for delivery predictability, release readiness, dependency management, and executive visibility. This role demands a combination of strategic systems thinking

About the Team The Analytics team is looking for Data Scientists to guide measurement, strategy, and tactical decision-making using Advanced Analytics approaches, as we expand our platform across the globe. Data Scientists at DoorDash work to uncover insights and turn them into actionable recommendations, helping drive decisions for the entire organisation. Analytics is very integral to all operational areas at DoorDash. About the Role Data Science at DoorDash involves diving deeper into our data to solve crucial business problems, ideate & run experiments to solve for insights gleaned from this deep dive and work with a cross-functional team to drive real-world operational change. This is a rare operational and actionable data-driven experience. We solve many exciting challenges from all three sides of our marketplace including customer acquisition, balancing supply and demand, fraud and support, marketing, marketplace efficiency, and more. If you enjoy finding patterns amidst chaos, are excited to build a market from 0 to 1, and have experience using analytics to affect revenue, growth, operations or beyond, we're looking for someone like you! You're excited about this opportunity because you will… As a senior Individual Contributor, mentor and influence junior Data Scientists in investigating complex issues and uncovering key drivers of our business Influence the Product and Operations roadmap by making actionable recommendations based on data Interface frequently with senior leadership to showcase your team’s work and tackle complex business problems Drive measurement strategy for the area under scope, defining success metrics and implementing best practices around experiment design and statistical analysis Develop a strategic learning roadmap based on data observations, strategic questions, and hypotheses We're excited about you because you have… A degree in Math, Physics, Statistics, Economics, Computer Science, or a similar domain 8+ years of experi

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. We are looking for experienced backend software engineers to join our claims tech engineering team. Our vision is to tangibly reduce risk on the Lyft platform, and by extension reduce insurance cost. Our team is dedicated to centralizing the entire claims operation onto a unified risk platform. This consolidation of data, workflows, and communications aims to foster proactive measures, enhance efficiency, ensure consistency, and provide valuable insights. These efforts are designed to effectively reduce claims costs as Lyft's operations expand. Additionally, our team is responsible for maintaining robust relationships with our third-party insurance partners, guaranteeing timely, proactive, and precise sharing of claim data. Responsibilities: Write well-crafted, well-tested, readable, maintainable code Own feature from product spec to successful high quality development, deployment and maintenance Participate in code reviews to ensure code quality and distribute knowledge Respond to external questions and requests. Unblock, support and communicate with stakeholders to achieve results Experience: 3+ years of relevant professional experience Experience with object-oriented programming Experience in distributed systems Experience working with databases, relational or NoSQL Write clear, scalable and clear design documentation Design, build and improve a set of team owned components Benefits: Extended health and dental coverage options, along with life insurance and disability benefits Mental health benefits Family building benefits Child care and pet benefits Access to a Lyft funded Health Care Savings Account RRSP plan with company match to help save for your future In addition to provincial observed holidays, salaried team members are covered under Lyft's flexible paid time off policy. The policy allows

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role The Data Science team is seeking a Senior Manager who will help support growth in our SIPS businesses by improving SoFi’s ability to execute with data. This is an exciting role for someone to leverage their Analytical, Engineering, and Management skills to lead a team of Data Scientists with high visibility and impact. You will serve as a data leader, balancing urgent requests and delivering high quality projects to key stakeholders, through a clear and repeatable data informed approach. You will create a culture of strong technical ownership, deliver impact with prioritization, support the growth of individual contributors, and hold the team accountable with high standards. You are expected to work cross-functionally, including: engineering, product managers, lifecycle marketing, data science, design, operations, finance, risk, legal, compliance, and executive teams to set business objectives, define product strategy, prioritize features, and execute on them. What you’ll do: Manage a team of Data Scientists supporting SoFi’s Checking and Savings, Invest, Credit Card, Protect, and Lantern businesses Collaborate with senior leaders and other stakeholders to identify and prioritize Data Science initiatives Set high standards for quality and on-time delivery. Recruit, grow, and reta

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Senior Regional Marketing Specialist We are looking for a strategic and results-driven individual to support the planning and execution of our regional marketing programs and initiatives supporting our Canada sales organization. This role is essential to achieving our ambitious revenue goals by executing impactful marketing strategies and demand generation programs that drive regional pipeline growth. As part of the Americas Field Marketing team, you will report to the Sr Manager, Regional Marketing Enterprise Canada/East Region. This role will work closely with the sales organization and collaborate within the broader marketing organizations (e.g. Partner Marketing, Digital, Strategic Events, Product Marketing, Global Campaigns, and Marketing Operations) to ensure strategic alignment and achieve business outcomes. What You’ll Be Doing Program Planning & Execution: Work directly with the Senior Regional Marketing Manager for Canada as well as sales and sales leaders to execute integrated demand generation programs across events, digital, partner, and outbound channels. This includes managing logistics, communications and being onsite at key events to ensure everything runs smoothly. Project & Campaign Management: Coordinate with both internal teams and external partners and vendors to develop marketing campaign assets—from creative and email sequences to curated content and campaign offers. Bring ideas to lif

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. The vision of the Safety & Customer Care (SCC) team is to foster long-term loyalty to Lyft with every support interaction. If we are successful, a Lyft customer will rarely interact with Lyft Support. But when that interaction occurs, their issue is resolved quickly, effectively, and with true care. For a Lyft customer, their experience of Support should be that “Lyft cares about me and made the experience easy.” As a Data Analytics Lead, you’ll partner directly with cross-functional stakeholders to identify opportunities and design solutions for improving our customers’ support experience. You’ll leverage your analytical expertise to deliver actionable insights and recommendations to drive quality business decisions with customer-facing impact. The ideal candidate is a critical thinker and exceptional problem solver who can build strong relationships with different teams, and who is eager to serve as a leader within the broader Support organization to drive our business forward. Responsibilities Partner with Product, Engineering, Data Science & Analytics, Business Operations and other cross-functional stakeholders to achieve business goals Develop frameworks and scalable processes to drive decision-making and prioritization Define the metrics used to measure the success of strategic initiatives and health of our support platform; build dashboards to track metrics over time Design A/B tests and execute analyses to evaluate the impact of new product features and operational improvements Work closely with cross-functional partners to deliver data-driven insights and actionable recommendations for continuously improving the customer support experience Monitor and diagnose KPI performance and present findings to senior leadership Experience Degree in a quantitative field like statisti

We believe communication belongs to everyone. We exist to democratize phone service. TextNow is evolving the way the world connects and that's because we're made up of people with curious minds who bring an optimistic, yet critical lens into the work we do. We're the largest provider of free phone service in the nation. And we're just getting started. Join us in our mission to break down barriers to communication and free the flow of conversation for people everywhere. TextNow is looking for motivated Site Reliability Engineer to own infrastructure, monitoring, logging, ci/cd, reliability and everything in between! This role is about impact at scale. You’ll shape how TextNow builds and operates its systems in an AI-first environment where intelligent tooling is embedded into everyday engineering practice. Using AI is not optional, it’s expected. From design and architecture to implementation, testing, debugging, documentation, and operational analysis, you will actively leverage AI tools to increase velocity, improve code quality, and make better technical decisions. We provide a robust suite of AI-powered development tools and workflows to support you, and we expect you to continuously evolve how you use them to raise the bar for efficiency, clarity, and product excellence across the organization. What You'll Do Ensure System Reliability: Design, build, and maintain scalable, resilient, and highly available systems to support TextNow’s infrastructure and services. Automation & Infrastructure as Code: Develop and maintain automation using Terraform, Ansible, and other tools to enable efficient deployment, scaling, and operations of cloud-based systems (AWS preferred). Incident Response & On-Call Support: Participate in an on-call rotation, troubleshoot issues, and drive incident resolution to minimize downtime and improve syste

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Data and analytics are at the heart of Lyft's products and decision-making. The Metrics team sits in the Central Market Management organization and owns the business metrics that leaders use to run the marketplace. We define these metrics, build and manage the tools and dashboards that make them reliable and easy to access, and drive consistent, standardized definitions across the organization. We are looking for a Data Scientist to join the Metrics team and help shape Lyft's products and decision-making. You will own a domain within the team's surface area, building and maintaining the data and metrics that leaders and partner teams rely on, with significant executive exposure along the way. We want an intellectually curious person with strong attention to detail, a track record of analytical problem-solving, and skilled communication. You will report to a Data Science Manager. Responsibilities Own one or more domain datasets end-to-end, from source data through to the metrics that consumers rely on Build and maintain the processing logic and pipelines that turn raw inputs into trusted, analysis-ready data Own the business metrics derived from that data, developing the deep understanding of the source needed to build each metric correctly Ensure the data is accurate, consistent, and reliable, with quality checks that catch problems before consumers see them Deliver data and metrics to stakeholders in a usable form, and support them as they integrate it into their decisions Partner with product managers, engineers, and operators to translate the data into decisions and action Communicate findings to stakeholders in a clear and concise manner Experience Degree in a quantitative field such as statistics, economics, applied math, operations research, or engineering (advanced degrees preferred), or relev

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world's biggest financial problems. We're looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn't a place for complacency, it's where ambitious people do the best work of their careers. We're a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The Core Infrastructure team's mission is to build and evolve the foundational platform that every Robinhood engineering team builds on — owning the systems, primitives, and developer-facing abstractions that power 24/7 trading, crypto, and global expansion. We treat infrastructure as a product: reliable, fast to provision, and invisible to the teams above it. As a Senior Staff Software Developer on Core Infrastructure, you will own the architectural evolution of three deeply interconnected domains: service mesh and connectivity, compute platform, and infrastructure provisioning. Your decisions will directly shape engineering velocity, operational reliability, and Robinhood's ability to expand to new regions and markets. This is not an operations role — it's a once-in-a-platform-lifecycle opportunity to redesign the foundation before complexity becomes permanent! This role is based in our Toronto, ON office, with in-person attendance expected at least 3 days per week. At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-p

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The Security Platform team is responsible for the secure lifecycle, governance, and protection of Robinhood’s most sensitive user data. This team builds foundational systems such as secure data pipelines, tokenization services, and privacy compliance infrastructure to ensure customer data is handled responsibly and in line with regulations. The team works closely with security, infrastructure, and product engineering partners to ensure data is both usable and protected. You will contribute to systems that support authentication, third-party integrations, and emerging AI-driven use cases. As a Senior Software Engineer, you will design and build backend systems that securely process and manage customer data across Robinhood’s platform. You will own the systems that handle authentication, authorization, and privacy-preserving data operations. This role involves close collaboration with engineers focused on access management, infrastructure, and data systems. Your work will directly support efforts to improve system reliability, strengthen data protections, and enable new product capabilities using secure data. This role is based in our Bellevue, WA, and Menlo Park, CA off

About Us Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day. We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X , and discover the projects we’re solving on our Blog . Be sure to explore our Interviewing Guide to learn how to ace our interview process. About the Role The Strategy & Operations team supports strategic planning, business reporting, and executive-defined priority initiatives across a variety of business units at Twitch. As a member of the team, you will focus specifically on growth in our Ads business by delivering new strategic insights, recommendations, and ongoing operational support in partnership with our Twitch Ads Product and Amazon Ad Sales teams. You will report to our Director of Strategy & Operations. You can work from San Francisco, CA or New York, NY. You Will: Lead regular business reviews with senior level executives, synthesizing inputs from multiple teams, identifying key performance trends, and conducting ad-hoc analysis as necessary Act as the Go-To-Market and operational lead on major sales initiatives; you’ll partner with data and product teams to ideate, size, and prioritize ways to address key customer challenges, then collaborate with sellers to develop client pitch materials and understand customer feedback, and ultimately report back results and learnings to senior stakeholders Collaborate closely and manage multi-team projects with ad sales, ads product, and other Twitch teams (content, finance, BD, etc.) Design, monitor, and analyze business reports and performance tracking dashboards Represent th

About Us Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day. We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X , and discover the projects we’re solving on our Blog . Be sure to explore our Interviewing Guide to learn how to ace our interview process. About the Team Community Trust (CT) exists to foster an environment where streamers and their communities thrive, while proactively reducing harm and ensuring support is accessible when needed. Our organization encompasses safety policy & enforcement, fraud prevention, and customer experience. Within CT, the Business Operations & Integrations team is the operational backbone – encompassing four functions (Business Operations, Financial & Contract Management, Go-to-Market, and Safety by Design) split across two sub-teams: BizOps and Integrations. The Integrations team – which this role sits on – is the connective tissue between Community Trust and the rest of Twitch. We own the CT Readiness Program, ensuring every product, monetization, regulatory, or business development launch is operationally ready before it reaches our community (200+ launches per year). We also co-own Safety By Design, the process by which safety risks are identified and mitigated before products ship. We're building a team that can anticipate what's coming and react to what's arrived – getting CT into planning conversations earlier, simplifying how Twitch launches safely at scale, and building the systems that allow a small team to have outsized impact. About the Role This is a Program Manager II role on the Integration

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Stripe’s Customer Success Managers (CSM) oversee the post-sales lifecycle for Stripe users, ensuring they realize the maximum value of their investment. This partnership drives user success, increases retention and expansion, and supports mutually beneficial renewal outcomes. Few roles provide such a direct impact on the growth of the company. What you’ll do We are looking for a motivated and curious professional to manage one of our largest customers. The CSM for our Key Accounts team will deliver proactive workshops, business reviews, payments insights, and thought leadership to help users grow their business. The ideal candidate is analytical and meticulous, and enjoys engaging customers to investigate issues and deliver insights. This role involves working closely with sales, technical account managers, and operations teams to engage customers in product, payment, and technical conversations. Responsibilities Partner closely with account executives and technical account managers to support post-sale engagements focused on the optimization, retention, and growth of Stripe’s enterprise customers Manage a book of customers to drive overall account health including performance, product adoption, usage velocity, account renewals and growth, referrals, and customer satisfaction Serve as a trusted payments and product advisor to managed customers by delivering payment performance and industry insights Perform business re